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If you have a problem with this device, please read the troubleshooting guide section and check our website
at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do
not resolve the problem, please contact Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
techsupport@cobyusa.com
Web
www.cobyusa.com
Phone
800-727-3592: Weekdays 8:30AM -9:00PM EST
Saturdays 9:00AM -5:30PM EST
718-416-3197: Weekdays 8:00AM -5:30PM EST
Symptom
No Power
No Picture
No Sound
Color Distorted
Picture and Sound
are interfered
R e m o t e C o n t r o l
does not work
Malfunction
Trouble Shooting
Check and Action
•
Make sure the unit has been powered on manually.
•
Check if the power cord has been properly connected to the power
outlet.
•
Check if the main power has been switched on.
•
Try another TV channel
•
Check if the system connection is proper and secure.
•
Check if the connection cables are damaged.
•
Increase the volume.
•
Check if the MUTE function of the unit has been activated.
•
Check if the sound system has been properly set.
•
Check if the AV audio signal input cable has been connected properly.
•
Reset the color system of the unit.
•
Check if the system has been properly connected.
•
Check if the AV video signal input cable is connected properly.
•
Check if the system has been properly connected.
•
If using antenna, adjust the antenna.
•
Make sure the POWER button on the unit has been turned on manually.
•
Remove the obstacles between the remote control and the player.
•
Point the remote control towards the remote sensor on the player.
•
Check if the batteries of the remote control have been loaded with
correct polarities.
•
Replace the batteries of the remote control.
•
Should the player develop a malfunction, unplug the player for 30
minutes. After that, power on the player and the restore function should
reset the player.
14
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