Memory Card Troubleshooting - Lexmark Pro700 Series User Manual

Error Message:
No Answer
No Caller ID
Call Stopped
To troubleshoot error messages in the fax software, click Help to view the help information for the fax software.

Memory card troubleshooting

• "Memory card troubleshooting checklist" on page 149
•
"Nothing happens when a memory card is inserted" on page 149
•
"Cannot print documents from a memory card or flash drive" on page 150
• "Photos do not transfer from a memory card across a wireless network" on page 150
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
• Make sure that the memory card you are using can be used in the printer.
•
Make sure the memory card is not damaged.
•
Make sure memory card contains supported file types.
Nothing happens when a memory card is inserted
If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following:
R
EINSERT THE MEMORY CARD
The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly.
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
What it indicates:
Auto Answer may have been turned off
on the receiving fax machine.
Your printer stopped the call because
the incoming fax has no sender
information. You may have chosen to
block faxes with no Caller ID or faxes
without Caller IDs are not allowed in
your country or region.
Troubleshooting
149
Possible solutions:
•
Verify the number, and then resend
the fax.
•
Set the printer to redial.
Note: Depending on your country or
region, there may be a limit on the
number of redial attempts,
regardless of the redial settings that
you set in your printer.
•
Schedule to resend the fax at a later
time.
Disable Block No-ID.