Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies...11 Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 Ordering paper and other supplies...13 Recycling Lexmark products...13 Using the printer control panel buttons and menus...14 Using the printer control panel...14...
Loading original documents on the scanner glass...34 Loading original documents into the ADF...34 Printing...35 Tips for printing...35 Printing basic documents...35 Printing specialty documents...39 Working with photos...41 Printing from a Bluetooth-enabled device...47 Printing on both sides of the paper (duplexing)...51 Managing print jobs...53 Copying...57 Tips for copying...57 Making copies...57...
Faxing...69 Setting up the printer to fax...69 Configuring the fax settings...80 Creating a contact list...82 Sending faxes...84 Receiving faxes...85 Faxing FAQ...86 Networking...94 Installing the printer on a wireless network...94 Advanced wireless setup...99 Installing the printer on an Ethernet network...108 Networking FAQ...109 Maintaining the printer...121 Maintaining ink cartridges...121 Cleaning the exterior of the printer...123...
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.
“Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. •...
(Noon–6:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (support.lexmark.com) or on the printed warranty that came with your printer. Warranty information varies by country or region: •...
Understanding the parts of the printer Use the Scanner lid Scanner glass Automatic Document Feeder (ADF) Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents. ADF tray ADF paper guide ADF output tray Wi-Fi indicator Memory card slot PictBridge and USB port Printer control panel Paper tray Paper exit tray...
Use the Scanner unit Access the ink cartridges. Printhead Install, replace, or remove the ink cartridges. Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem. USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable.
Magenta color cartridge High yield magenta color cartridge Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product.
Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. Turn on your printer. Open the printer.
Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com. Paper Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Notes: •...
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Power Copy Scan Photo Back Using the printer control panel buttons and menus • Turn the printer on and off. •...
Select Arrow buttons Display Note: The display is turned off in Power Saver mode. Setup Access fax numbers from a saved list of numbers. Address Book Redial/Pause In Fax mode: • Insert a three-second pause in a fax number to wait for an outside line or get through an automated answering system.
2-Sided/Eco Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idle for ten minutes. •...
To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near “Eco-Mode” comes on. Changing temporary settings into new default settings The following menus revert to default settings after two minutes of inactivity or after the printer is turned off: Copy menu •...
To disable the settings timeout feature You can disable the settings timeout feature if you do not want the printer to revert to the default settings after two minutes of inactivity or after the printer is turned off. From the printer control panel, press Press the up or down arrow button to scroll to Device Setup, and then press Press the up or down arrow button to scroll to Clear Settings Timeout, and then press Press the up or down arrow button to scroll to Never, and then press...
If you did not install these additional programs during initial installation, then reinsert the installation software CD, run the installation software, and then select Install Additional Software from the Software Already Installed screen. Printer software Use the Lexmark Printer Home (referred to as Printer Home) •...
Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.
Double-click the icon of the application that you want to use. Use the Lexmark All-In-One Center (referred to as All-In-One Center) Lexmark AIO Setup Utility (referred to as AIO Setup Utility) Lexmark Network Card Reader (referred to as Network Card Reader)
Finding and installing optional software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Support tab, click On-line support. From the Web site, select your printer and download the driver.
Reinstalling the printer software When you set up the printer using the installation software CD, all the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer.
Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system. Download the driver and install the printer software. Using the printer software...
Loading paper and original documents Loading the paper tray Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides.
If you are loading A4- or legal-size paper, then squeeze the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. Load the paper.
Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Insert the tray. Note: If you extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted.
Use the envelope icon and the photo paper outline on the bottom of the tray to help you position envelopes or photo paper. Note: Do not mix paper types in the tray. You can load either envelopes or photo paper, but not both. Load envelopes or photo paper.
Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. Insert the tray. Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. Loading various paper types Load up to 150 sheets of plain paper...
Load up to 100 sheets of coated paper 25 sheets of photo paper 25 sheets of glossy paper 10 envelopes Loading paper and original documents Make sure • The glossy or printable side of the paper faces down. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) •...
Load up to 25 sheets of labels 50 transparencies 10 iron-on transfers 25 index cards, photo papers, or postcards Loading paper and original documents Make sure • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam.
Load up to 20 sheets of banner paper Saving paper default settings You can set the default paper size, paper type, and photo print size for the documents and photos that you print. Note: These default settings apply only to print, copy, and scan jobs that you initiate from the printer. From the printer control panel, press Choose the default settings: •...
Press the up or down arrow button to select the default photo print size for the printer, and then press Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid.
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...
Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Notes: • The collate option is available only when you are printing multiple copies. •...
From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first.
From the print options pop-up menu, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on one sheet. • From the Layout Direction menu, choose a layout direction. •...
Printing specialty documents Printing envelopes Load the envelopes in the printer. Send the print job: For Windows users With a document open, click File Print. Click Properties, Preferences, Options, or Setup. From the Paper Type list of the Print Setup tab, select Plain Paper. From the Paper Size list, select the envelope size.
From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. Click OK to close any printer software dialogs.
For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose Copies & Pages and then click Page Setup. From the Settings pop-up menu, choose Custom Paper Size.
Look for Memory Card Detected or Storage Device Detected on the display. Notes: • If the printer does not recognize the memory device, then remove and reinsert it. • If a flash drive or a digital camera set to mass storage mode is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use.
Press the up or down arrow button to select a photo printing option, and then press Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos from a digital camera using Digital Print Order Format (DPOF).
If you want to adjust the print settings: Press again. Press the arrow buttons to make your selections. Press to save your selections. Press the up or down arrow button to scroll to Continue, and then press Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on.
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. Insert the other end of the cable into the PictBridge port on the front of the printer.
If you want to change the default print settings: Press to access the PictBridge menu. Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to print. Press each time you make a selection. Note: The printer will use the default print settings unless you change the print settings from the camera.
Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. Press to print the photos. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many of each, and the print settings while the memory card is still in the camera.
• The Bluetooth-enabled device you are using requires users to set up a Bluetooth connection on every print job. For more information, see the documentation for your Bluetooth device. • The name of the Bluetooth device you are using is automatically deleted from the Bluetooth device list. When the Bluetooth security level is set to High, the printer saves a list of up to eight Bluetooth devices that have previously set up a connection with the printer.
Setting the Bluetooth security level Insert a Bluetooth USB adapter into the USB port. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. From the printer control panel, press Press the up or down arrow button to scroll to Bluetooth Setup, and then press Press the up or down arrow button to scroll to Security Level, and then press Press the up or down arrow button to select the security level, and then press •...
Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Notes: • A Bluetooth adapter is not included with the printer. • Your printer automatically switches to Bluetooth mode when you insert a USB Bluetooth adapter. Make sure the printer is set up to receive Bluetooth connections.
Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually.
• For Short-edged binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait From the print options pop-up menu, choose Print Settings or Advanced Options, depending on your operating system. If necessary, click the disclosure triangle.
For Macintosh users With a document open, choose File > Print. From the print options pop-up menu, choose Paper Handling. From the Print or “Pages to print” pop-up menu, select to print the odd numbered pages. After printing the first set of pages, flip and reload the paper. Repeat steps 1 and 2.
Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is ideal for printing text-only documents. If you need to change to a different print mode to print photos or other high-quality documents, then you can select a different mode from the Print dialog before sending the print job.
Pausing print jobs For Windows users Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. The printer folder opens. Right-click the printer, and then select Pause Printing. For Macintosh users Click the printer icon on the Dock.
Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume. • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs. Canceling print jobs To cancel a print job from the printer control panel, press For Windows users...
Copying Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document. •...
From the printer control panel, press Press the up or down arrow button to scroll to Photo Reprint. Press the left or right arrow button to select the desired photo size. Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copying an ID card Load paper.
Press the left or right arrow button to select the setting that you want. Notes: • If you select Custom %, then press custom percent value. Press • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected.
Collating copies using the printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Load paper. Load an original document faceup into the ADF or facedown on the scanner glass.
Press the left or right arrow button to select the number of pages that you want to copy on a sheet of paper. You may choose to copy one, two, or four page images on a sheet. Note: If you are copying four pages in landscape format, scan pages 3 and 4 first, and then scan pages 1 and 2. Press Making a duplex copy Making a duplex copy automatically...
Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying...
Scanning Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Tips for scanning • When using the ADF, adjust the ADF paper guide to the width of the original document. •...
Press the arrow buttons to select the resolution quality and the original image size. Press a selection. Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file.
The scan is complete when the photo editing application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file. Using the printer software For Windows users Load a photo or photos facedown on the scanner glass. Click or Start.
When selecting settings for the scan: • Select to scan to the local computer or network computer where the OCR is installed. • Select to scan to the highest resolution. For Windows users Load an original document faceup into the ADF or facedown on the scanner glass. Click or Start.
Click Email, and then select Photo, Document or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. When the scan is finished, a new e-mail message is created with the scanned document automatically attached. Compose your e-mail message.
Customize the settings as needed. Click Scan. Save the document as a PDF. Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning a photo to edit it, then make sure you choose a photo editing application to receive the scan.
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect:...
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the Remove the protective plug from the Connected to different wall jacks To connect: Connect the cable from the wall jack to the port of the printer.
Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On). • Set the printer to pick up calls two rings after the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings.
Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.
To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. To connect a telephone to the printer, remove the protective plug from the the telephone to the port. Scenario 3: VoIP telephone service To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem.
Connecting the printer to a non-RJ-11 wall jack To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non-RJ 11 connector, then connect it directly to the wall jack.
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering machine into the port of the printer.
To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.
Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Press the arrow buttons to scroll to Your Fax Number, and then press Enter your fax number or your telephone number, and then press Setting the fax footer From the printer control panel, press Press the arrow buttons to scroll to Fax Printing, and then press Press the arrow buttons to scroll to Fax Footer, and then press Press again to select On.
Using the AIO Setup Utility in Macintosh From the Finder desktop, double-click the printer folder. Double-click the AIO Setup Utility for your printer. Configure the fax settings using the software. For more information, click Help or Configuring fax settings using the printer control panel From the printer control panel, press Press the arrow buttons to scroll to Fax Setup, and then press Configure the fax settings using the selections in the menu:...
From here Dialing and Sending Fax Blocking Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Phonebook entries.
For Macintosh users From the Finder desktop, double-click the printer folder. Double-click the AIO Setup Utility for your printer. Click the Contacts tab. • To add contacts, click the Individuals tab. • To add fax groups, click the Groups tab. Click to open the Address Book.
Sending faxes Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, load original documents or photos on the scanner glass. Tips for sending faxes Before you send a fax: •...
Tip: • You can send a broadcast fax to up to 30 recipients. Sending faxes using the computer For Windows users With a document open, click File Print. From the Printer Name menu, select the fax version of your printer, and then click OK. The Send Fax Wizard appears.
Set the number of rings before the printer picks up incoming faxes: Press the arrow buttons to scroll to Pick Up On, and then press Press the arrow buttons to scroll to the number of rings that you want, and then press When the number of rings you set is detected, the printer automatically receives the incoming fax.
To set up the fax: Connect the printer to the telephone line. For more information, see “Setting up the printer to fax” on page 69. Configure the fax settings using the fax software. To access the fax software: For Windows users Click or Start.
You can enter up to 8 characters as your dialing prefix. The valid characters are the numbers 0-9 and the characters # and *. If you are using the fax software to enter the dial prefix, then you may also include the characters period, comma, star, pound, plus, minus, and parenthesis.
How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line. If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and through the printer.
How can I make sure that the fax answers the call before the answering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after five rings.
Enter the time you want to send the fax, and then press Press to start scanning the document and to save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time.
How do I print a fax on both sides of the paper? From the printer control panel, press Press the arrow buttons to scroll to Fax Setup, and then press Press the arrow buttons to scroll to Fax Printing, and then press Press the arrow buttons to scroll to 2-Sided Faxes, and then press Press the arrow buttons to select a duplex setting: •...
Use the keypad to enter the name of the person that you want to block. Repeat steps 2b through 2d until you have added all the numbers that you want to block. You can block up to 50 numbers. Block unidentified faxes (faxes without a Caller ID number). Press the arrow buttons to scroll to Block No-ID, and then press Press the arrow buttons to scroll to On, and then press Can I retrieve failed faxes?
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.
Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users Close all open software programs.
Select My printer is already set up. I am installing it on a new computer. Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer.
If your wireless network does not appear in the list: Select Unlisted Network, and then click Continue. Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page.
For Macintosh users From the Finder desktop, double-click the printer folder. Double-click Wireless Setup Assistant. Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network.
Insert the installation software CD, and follow the directions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. When the available networks are displayed, provide the network name and the security information you created in step 6.
Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. Click OK twice to close the two open windows. It may take a few minutes for your computer to recognize the new settings. To check on the status of your network: Right-click the Wireless Network Connections icon.
Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.
Switching between USB, Ethernet, and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration.
Select the USB printer (see “Selecting the printer” on page 104). If the printer is currently set up for wireless Attach a USB cable to the computer and to the printer. Wait a moment for Windows to locate the driver and finish setting up the printer. Select the USB printer (see “Selecting the printer”...
Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click the Lexmark Extras folder. Double-click Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly.
If the printer is currently set up for Ethernet Attach a USB cable to the computer and to the printer. Add the printer (see “Add the printer” on page 106). A second print queue will be created. Remove the Ethernet queue if you do not want to switch back to accessing the printer over an Ethernet connection.
In Mac OS X version 10.4 or earlier From the Finder desktop, choose Go > Utilities. Double-click Print Center or Printer Setup Utility, depending on the operating system version you are using. The Printer List dialog appears. Choose the printer you want to use. Click Add.
Click OK. Click Close on the Printer Ports dialog. Make sure the new port is selected on the Ports tab, and then click Apply. The new port is listed with the printer name. Click OK. Sharing a printer in a Macintosh environment From the Apple menu, choose System Preferences.
Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make sure that: • You have completed the initial setup of the printer. • Your network is set up and working properly. • Your computer is connected to your network. For Windows users Close all open software programs.
You can find these WPS logos on the side, back, or top of your access point or router. Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point or wireless router.
How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wireless network. To obtain this information, see the documentation that came with your wireless access point (wireless router), see the Web page associated with the wireless access point, or consult your system support person.
• The network is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Scenario 3: Wireless network with no Internet access •...
Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time.
Attach the small, square connector to the printer. Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point).
Infrastructure mode is the recommended setup method because it provides: • Increased network security • Increased reliability • Faster performance • Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received.
EMOVE SOURCES OF INTERFERENCE Other types of radio frequencies can cause problems with the wireless signal on your network. These sources of interference can cause printing issues that seem to come and go. Turn off potential sources of interference where possible.
Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.
Can I use my printer on a USB and a network connection at the same time? Yes; the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) •...
The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network.
For Macintosh users From the Apple menu, choose About This Mac. Click More Info. From the Contents pane, choose Network. If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address •...
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.
Press the up or down arrow button to scroll to Maintenance, and then press Press the up or down arrow button to scroll to Align Printer, and then press An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users Load plain paper.
Press the up or down arrow button to scroll to Clean Printhead or Deep Clean Printhead, and then press A cleaning page prints. Using the printer software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home.
If it appears on an error message dialog, click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...
• “Print job does not print or is missing pages” on page 127 • “Printer is printing blank pages” on page 128 • “Printer is busy or does not respond” on page 128 • “Cannot delete documents from the print queue” on page 129 •...
EMOVE AND REINSERT THE PRINTHEAD Open the printer and lift the latch. Remove the printhead. Wipe the printhead contacts using a clean, lint-free cloth. Reinsert the printhead. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Troubleshooting...
Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software. Before you reinstall the software, do the following: AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON THE PRINTER BOX...
ECONNECT THE PRINTER POWER SUPPLY Turn off the printer, and then unplug the power cord from the wall outlet. Gently remove the power supply from the printer, and then reinsert it. Plug the power cord into the wall outlet, and then turn on the printer. EMOVE AND RECONNECT THE HECK THE CONNECTION...
If the printer will not come out of Power Saver mode, then reset the power: Unplug the power cord from the wall outlet, and then wait 10 seconds. Insert the power cord into the wall outlet, and then turn on the printer. If this problem persists, then check our Web site for updates for your printer software or firmware.
Jams and misfeeds troubleshooting • “Paper jam in the printer” on page 130 • “Paper jam in the duplex unit” on page 130 • “Paper jam in the ADF (selected models only)” on page 131 • “Paper or specialty media misfeeds” on page 132 Paper jam in the printer Note: The parts inside the printer are sensitive.
Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. Reinsert the duplex unit. Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper jam in the ADF (selected models only) Note: The parts inside the printer are sensitive.
Open the ADF door, and then gently pull out the jammed paper. Note: Be careful not to tear the paper while removing it. Close the ADF door. Touch DONE or press , depending on your printer model. From your computer, resume the print job. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.
• “Print speed is slow” on page 134 • “Computer slows down when printing” on page 134 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: •...
LIGN THE PRINTHEAD LEAN OR LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AXIMIZE COMPUTER PROCESSING SPEED •...
• “Scanning takes too long or freezes the computer” on page 136 • “Cannot scan to a computer over a network” on page 136 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: ET YOUR PRINTER AS THE DEFAULT PRINTER EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close...
Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.
Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port. If you do not hear a dial tone, then contact your line provider.
Press the arrow buttons to scroll to Dialing and Sending, and then press Press the arrow buttons to scroll to Max Send Speed, and then press Select a sending speed, and then press ET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER The printer does not automatically redial if you set it to scan the original document after dialing the number.
Press the arrow buttons to scroll to Auto Fax Convert, and then press Check to see if automatic fax conversion is set to On. If it is not set to On, press the arrow buttons to select On, and then press AKE SURE THAT THE The dialing prefix is the number or series of numbers that you press before you can dial the actual fax number or telephone number.
AKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printer memory is full, then the printer may not be able to receive more incoming faxes.
AKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, or a cable modem) before you can open the fax software and configure the fax settings. AKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER AKE SURE THAT THE PRINTER IS NOT IN Fax error messages on the printer control panel...
Error Message: Phone Line is connected to the incorrect jack on the back of the machine. Digital line detected Failed to Connect Phone Line Error Phone Line Not Connected Phone Line Busy No Answer No Caller ID Call Stopped What it indicates: The telephone cable is connected to the wrong port on the back of the printer.
To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • “Memory card troubleshooting checklist” on page 143 • “Nothing happens when a memory card is inserted” on page 143 •...
HECK THE NETWORK CONNECTION If the printer and computer are connected over a network, then make sure that the correct host and device are communicating. Select the printer from the computer or the computer from the printer. Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist"...
Ethernet Networking Make sure: • The Ethernet cable and connectors are not damaged. Check the connectors at both ends for any obvious damage. If possible, use a new cable. Damage to the cable may not be obvious. • The Ethernet cable is firmly plugged in to the printer and to the network hub or wall connection. Wireless Networking Make sure: •...
AKE SURE THAT THE Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working. If the USB port on the computer is not working, then try using the other USB ports on the computer. AKE SURE THAT THE Try using a different USB cable.
Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window refreshes when Device Manager recognizes the USB connection. • If there is activity on Device Manager but none of the previous solutions worked, call Customer Support. •...
Press the arrow buttons to scroll to Reset Network Adapter to Factory Defaults, and then press Press the arrow buttons to scroll to Yes, and then press The printer wireless settings are reset to factory default settings. To verify, print a network setup page. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software.
If you are using one of these boxes and need more information, see the documentation that came with your box, or contact your Internet Service Provider (ISP). OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras.
Type ipconfig, and then press Enter. Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the wireless access point . • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Type the user name and password of the router when prompted.
Type your user name and password when prompted. Click OK. On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. Write down the SSID, security type and the WEP key/WPA passphrase (if shown). Notes: •...
ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly. Click , or click Start and then click Run. In the Start Search or Run box, type control printers.
HECK SECURITY KEYS If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphrase is: •...
OVE THE COMPUTER AND OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your router and network adapters.
Ping the access point: Click , or click Start and then click Run. In the Start Search or Run box, type cmd. Press Enter, or click OK. The Command Prompt window opens. Type ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.1.100 Press Enter.
In the network address field, typethe IP address of the wireless access point (or router). For example: 10.168.1.101 Click Ping. If the wireless access point responds, you will see several lines that display the number of bytes received from the wireless access point. This ensures that your computer is connected to the wireless access point. If the wireless access point does not respond, then nothing is displayed.
If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. ONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, you must run the printer wireless setup again.
“Communication not available” message displays when printing wirelessly These are possible solutions. Try one or more of the following: AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID If you are using a laptop and have power saving settings enabled, you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly.
• Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time. •...
Resolving intermittent wireless communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time.
ONFIGURE THE WIRELESS ROUTER WITH A UNIQUE Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID.
HECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Power consumption Product power consumption The following table documents the power consumption characteristics of the product.
Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected.
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This device has been designed to operate only with the antenna provided.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
copy and scan troubleshooting cannot scan to computer over a network 136 copier or scanner does not respond 135 partial document or photo scans 135 poor scanned image quality 135 scan not successful 136 scanning takes too long or freezes the computer 136 copy job canceling 62...
LINE port location 10 LiveBox 97 loading documents into the Automatic Document Feeder (ADF) 34 documents on scanner glass 34 envelopes 39 envelopes or photo paper 28 paper tray 25 various paper types 30 locating SSID 110 WEP key 110 WPA passphrase 110 MAC address 118 finding 118...
security wireless network 94 security information wireless network 111 security key 111 selecting the wireless port 158 sender information registering 79 sending a scheduled fax 90 sending faxes, tips 84 sent history report 91 Service Center 124 setting Auto Answer 88 Caller ID 79 fax header and footer 79 fax quality 90...
software did not install 127 troubleshooting, wireless cannot print over wireless network 148 changing wireless settings after installation (Mac) 98 changing wireless settings after installation (Windows) 98 photos do not print from memory card across wireless network 144 resolving communication problems 160 Wi-Fi indicator light is blinking orange 153...