Konica Minolta PagePro 1400W User Manual
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Konica Minolta PagePro 1400W User Manual

Konica Minolta PagePro 1400W User Manual

Konica minolta pagepro 1400w: users guide
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PagePro 1400W
™
User's Guide
9J03-7743-01A
1800803-001A

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Summary of Contents for Konica Minolta PagePro 1400W

  • Page 1 PagePro 1400W ™ User’s Guide 9J03-7743-01A 1800803-001A...

  • Page 2: Thank You

    Thank You Thank you for purchasing a PagePro 1400W. You have made an excellent choice. Your PagePro 1400W is specially designed for optimal performance in Windows environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

  • Page 3: Table Of Contents

    Contents 1 Introduction ... 1 Getting Acquainted with Your Printer 2 Space Requirements Printer Parts Front View 3 Rear View 3 About the Control Panel 4 About the Indicators Status Messages (Ready Indicator, Error Indicator) 5 About the Cancel Key...
  • Page 4 Displaying Printer Driver Settings 10 Windows XP 10 Windows 2000/Me/98SE 10 Using the Printer Driver 11 Common Buttons OK 11 Cancel 11 Apply 11 Help 11 Easy Set 11 Paper View 11 Printer View 12 Watermark View 12 Quality View 12...
  • Page 5 Replacing Consumables 36 Refilled Toner Cartridges About Toner Cartridges Replacing a Toner Cartridge 38 Replacing the Drum Cartridge 44 6 Maintaining the Printer ... 49 Maintaining the Printer 50 Cleaning the Printer 52 Exterior Interior Cleaning the Media Feed Roller 53 7 Troubleshooting ...
  • Page 6 Our Concern for Environmental Protection 81 What is an ENERGY STAR product? 81 Contents...

  • Page 7: Introduction

    Introduction...

  • Page 8: Getting Acquainted With Your Printer

    Getting Acquainted with Your Printer Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 269 mm (10.6") 430 mm (16.9") 354 mm (13.9") 410 mm (16.1") Front View Side View Getting Acquainted with Your Printer...

  • Page 9: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Top cover 2—Output tray 3—Imaging cartridge (Toner car- tridge, Drum cartridge) 4—Front cover...

  • Page 10: About The Control Panel

    1—Ready indicator 2—Error indicator 3—Cancel key About the Indicators The indicators use five types of signals: Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blinks per second About the Control Panel...

  • Page 11: Status Messages (Ready Indicator, Error Indicator)

    Status Messages (Ready Indicator, Error Indicator) Status messages indicate the current condition of the printer. The printer sta- tus also can be checked on the Status Display. (Refer to “Working with the Status Display” on page 16.) For details on the error messages and service messages, refer to “Indicator Messages”...

  • Page 12: About The Cancel Key

    You can continue a print job after correcting the following types of errors: No more media in the tray Media of a different format than that set in the printer driver was fed into the printer For details on the error messages, refer to “Indicator Messages” on page 60.
  • Page 13 About the Software...

  • Page 14: Utilities And Documentation Cd-Rom

    Drivers Drivers Printer Driver for Windows XP/2000 Printer Driver for Windows Me/98SE For detail on the installation of the printer drivers, refer to the PagePro 1400W Installation Guide. Utilities Utilities Status Display Use/Benefit These drivers give you access to all of the printer features, including finishing and advanced layout.

  • Page 15: System Requirements

    Choose the driver’s properties as follows: – (Windows XP) From the Windows menu bar, select start - Printers and Faxes. Right-click the KONICA MINOLTA PagePro 1400W printer icon. Select Printing Preferences - Basic tab. – (Windows 2000) From the Windows menu bar, select Start - Settings - Printers.

  • Page 16: Uninstalling The Printer Driver

    Click Apply. Click OK to exit from the Properties dialog box. Uninstalling the Printer Driver This section describes how to uninstall the PagePro 1400W printer driver if necessary. From the Start menu, choose Programs (Windows XP: All Programs), then KONICA MINOLTA PagePro 1400W Utilities, and then KONICA MINOLTA PagePro 1400W Uninstall.

  • Page 17: Using The Printer Driver

    Edit. Select Defaults from the drop-down list to reset the functions in all tabs to their default values. Paper View Click the button to display a sample of the page layout in the figure area. Using the Printer Driver...

  • Page 18: Printer View

    This button does not appear on the Watermark, Quality, and Version tabs. Printer View Click the button to display an image of the printer in the figure area. This button does not appear on the Version tab. Watermark View Click this button to display a preview of the watermark.

  • Page 19: Layout Tab

    Be sure to use overlays with print jobs with a media size and orienta- tion that matches the overlay form. In addition, if settings have been specified for “Combination” or “Book- let” in the printer driver, the overlay form cannot be adjusted to match the specified settings. The Overlay Tab allows you to...

  • Page 20: Version Tab

    Version Tab The Version Tab allows you to view information about the printer driver. Using the Printer Driver...

  • Page 21: Using The Status Display

    Using the Status Display...

  • Page 22: Using The Status Display

    KONICA MINOLTA PagePro 1400W Utilities, and then KONICA MINOLTA PagePro 1400W Status. Windows 2000/Me/98SE—From the Start menu, choose Programs, then KONICA MINOLTA PagePro 1400W Utilities, and then KONIICA MINOLTA PagePro 1400W Status. Altering the Size of the Status Display Window From the Display menu, choose Status (Reduce) to decrease the size of the window.

  • Page 23: Recognizing Status Display Alerts

    Select Printer—Allows you to select the printer that is displayed in the Status Display when multiple PagePro 1400W printer are connected to a single computer. In addition, if the Startup check box is selected, the Status Display is auto- matically started up when the computer is started up.
  • Page 24 If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the bottom right of the taskbar. Double-click the icon to open the Sta- tus Display window again. Wait at least 5 seconds before opening the Status Display again after it has been closed.

  • Page 25: Using Media

    Using Media...

  • Page 26: Media Specifications

    Envelope Chou #3 Envelope Chou #4 Japanese Postcard Double Postcard Custom, Minimum Custom, Maximum For custom sizes, use the printer driver to specify the settings within the ranges shown in the above table. Media Size Millimeters 210.0 × 297.0 8.2 × 11.7 182.0 ×...

  • Page 27: Media Types

    Before purchasing a large quantity of special media, do a trial printing with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper Capacity...
  • Page 28 Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt; too luminous Heat sensitive or cannot withstand the fusing temperature (180°C [356°F]) Irregularly shaped (not rectangular or not cut at right angles)

  • Page 29: Transparencies

    If you touch the face of the transparencies with your bare hands, print quality may be affected. Keep the printer path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 6, “Maintaining the Printer”...

  • Page 30: Envelopes

    Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. Capacity Tray 1 Orientation Face up Driver Envelope Media Type...

  • Page 31: Postcards

    Postcards Format postcard data within your application. Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1 Orientation Face up Driver Postcard Media Type Weight 60 to 163 g/m² (16 to 43 lb) * For postcards that have already been printed on one side, up to 20 can be loaded.

  • Page 32: Thick Paper

    Weight 91 to 163 g/m² (25 to 43 lb) DO NOT use thick paper that is Mixed with any other media in the trays (as this will cause printer misfeed- ing) What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 4 mm (0.157") from the edges of...

  • Page 33: Page Margins

    The envelope print orienta- tion is deter- mined by your appli- cation. Page Margins Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints).

  • Page 34: Loading Media

    Do not fan transparencies. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, thick paper, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 35 Slide the media guides apart to provide more space between them. Load the paper face up in the tray. Do not load paper above mark. Up to 150 sheets (80 g/m plain paper can be loaded into the tray at one time.

  • Page 36: Other Media

    Slide the media guides against the edges of the paper. Other Media When loading media other than plain paper, set the media mode (for exam- ple, Transparencies, Envelopes, or Thick Paper) in the driver for optimum print quality. Loading Envelopes Remove any media in the tray.
  • Page 37 Up to 10 envelopes can be loaded into the tray at one time. For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the printer. Slide the media guides against the edges of the envelopes. Loading Media Œ...

  • Page 38: Loading Transparencies/Postcards/Thick Paper

    Loading Transparencies/Postcards/Thick Paper Remove any media in the tray. Slide the media guides apart to provide more space between them. Load the media face up in the tray. The number of sheets that can be loaded differs depending on the paper type.

  • Page 39: Manual Duplexing

    Click Proceed on the screen of your PC or press the printer’s Cancel key (less than 5 seconds). Printing of the back of the paper begins.

  • Page 40: Output Tray

    All printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m (22 lb) paper. If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup.
  • Page 41 Replacing Consumables...

  • Page 42: Replacing Consumables

    Refilled Toner Cartridges Note Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. No technical support is provided to recover from these problems.
  • Page 43 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35°C (95°F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.

  • Page 44: Replacing A Toner Cartridge

    When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. If you open the front cover, you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer.
  • Page 45 Note Do not touch the parts indicated in the llustration at the right; otherwise, the electronic parts of the printer may be damaged by static electricity from your body. Any damage resulting from mishandling of the print unit will void the warranty of the printer.
  • Page 46 Move the lever on the toner car- tridge in the direction of the arrow. Using both hands, separate the toner cartridge and drum car- tridge. Note When separating the toner cartridge and drum cartridge, keep them level. Do not touch the PC drum under the flap of the drum cartridge; otherwise, decreased image quality way result.
  • Page 47 Note Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. Remove the new toner cartridge from its box. Do not throw away the box. It will be used to pack the used toner car- tridge.
  • Page 48 Note Do not insert the imaging cartridge at an angle or with extreme force; otherwise, the printer may be damaged. Note Do not touch the parts indicated in the llustration at the right;...
  • Page 49 Press on the front cover grip and close the front cover. Place the used toner cartridge into the box that the new toner cartridge was packed in. Recycle the used toner cartridge referring to the instructions given in the General Information Guide. Replacing a Toner Cartridge...

  • Page 50: Replacing The Drum Cartridge

    The drum cartridge has a capacity of about 20,000 (continuous printing) let- ter/A4 pages (at an average of 5% or less coverage). With the Printer menu in Status Display, print out the Configuration page, and then check the total number of printouts.
  • Page 51 Note Do not touch the parts indicated in the llustration at the right; otherwise, the electronic parts of the printer may be damaged by static electricity from your body. Any damage resulting from mishandling of the print unit will void the warranty of the printer.
  • Page 52 Note When separating the toner cartridge and drum cartridge, keep them level. Do not touch the developing roller of the toner cartridge; otherwise, decreased image quality may result. Remove the new drum cartridge from its box. Do not throw away the box. It will be used to pack the used drum car- tridge.
  • Page 53 Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force; otherwise, the printer may be damaged. Note Do not touch the parts indicated in the llustration at the right;...

  • Page 55: Maintaining The Printer

    Maintaining the Printer...

  • Page 56: Maintaining The Printer

    Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer’s covers gently. Never subject the printer to vibra- tion. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Maintaining the Printer...
  • Page 57 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer.

  • Page 58: Cleaning The Printer

    Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. Exterior Control Panel Ventilation Grille Filter Printer Exterior Cleaning the Printer...

  • Page 59: Interior

    Interior Cleaning the Media Feed Roller Turn off the printer, unplug the power cord, and disconnect USB cable before cleaning. Wait until the fusing section cools down (about 1 hour). Grab the front cover grip and open the front cover.
  • Page 60 Note Do not touch the parts indicated in the llustration at the right; otherwise, the electronic parts of the printer may be damaged by static electricity from your body. Any damage resulting from mishandling of the print unit will void the warranty of the printer.
  • Page 61 Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force; otherwise, the printer may be damaged. Note Do not touch the parts indicated in the llustration at the right;...

  • Page 63: Troubleshooting

    Troubleshooting...

  • Page 64: Introduction

    This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing media misfeeds Understanding the media path Indicator messages Clearing media misfeeds Solving problems with media misfeeds...

  • Page 65: Preventing Media Misfeeds

    Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.

  • Page 66: Understanding The Media Path

    Indicator Messages The control panel indicators (Ready, Error) provide information about your printer and help you locate each problem. For details on the lighting of the indicators, refer to “About the Indicators” on page 4. For details on the status messages, refer to “Status Messages (Ready Indica- tor, Error Indicator)”...
  • Page 67 Front cover or top cover is open. Toner near empty Toner empty Toner cartridge end A toner cartridge other than a genuine KONICA MINOLTA toner cartridge has been detected. A toner cartridge for a dif- ferent region has been detected. Action...

  • Page 68: Service Message

    This message indicates a more serious fault that can only be corrected by a customer service engineer. Ready indicator (green) Error Condition indicator (orange) Rapid blink- Fatal error Action Turn the printer off, then on again. If the problem persists, contact your vendor or authorized ser- vice provider. Indicator Messages...

  • Page 69: Clearing Media Misfeeds

    To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process.
  • Page 70 Note Do not touch the parts indicated in the llustration at the right; otherwise, the electronic parts of the printer may be damaged by static electricity from your body. Any damage resulting from mishandling of the print unit will void the warranty of the printer.
  • Page 71 Do not touch the image transfer roller inside the printer; otherwise, decreased image quality may result. Align the imaging cartridge with the guides in the printer, and then insert the cartridge. Note Do not insert the imaging cartridge at an angle or with extreme force;...
  • Page 72 Press on the front cover grip and close the front cover. Grab the top cover grip and open the top cover. Pull out any jammed media. Press on the top cover grip and close the top cover. Clearing Media Misfeeds...

  • Page 73: Solving Problems With Media Misfeeds

    The top cover needs feed mes- to be opened and sage stays closed again to reset the printer. Some media remains misfed in the printer. Media is The media is not cor- misfeeding. rectly positioned in the tray. The number of sheets...
  • Page 74 Remove the transparencies and load them in Tray 1 one sheet at a time. Do not fan transparencies before loading them. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 20 for supported size. Clean the media feed roller.

  • Page 75: Solving Other Problems

    To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Printer The power cord is not power is not correctly plugged into the outlet. Something is wrong with the outlet con- nected to the printer. The power switch is not correctly turned on (I position).
  • Page 76 Check that the trays are loaded with media, in place, and secure. Print the overlay file using a PagePro 1400W driver from the PagePro 1400W Utilities and Documentation CD-ROM. Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer.

  • Page 77: Solving Problems With Printing Quality

    Remove the media, tap it to straighten it out, return it to the tray, and realign the media guides. Put the printer on a flat, hard, level sur- face not to exceed ±1° slant in any direction.
  • Page 78 If it is damaged, replace When printing transparencies, enve- lopes, postcards, or thick paper, spec- ify the appropriate media type in the printer driver. Remove the toner cartridge and check it for damage. If it is damaged, replace Remove the drum cartridge and check it for damage.
  • Page 79 Install new toner cartridges. Remove the drum cartridge and check it for damage. If it is damaged, replace Put the printer on a flat, hard, level sur- face not to exceed ±1° slant in any direction. Adjust the humidity in the media stor- age area.
  • Page 80 The drum cartridge is defective. Solution Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 20 for supported sizes. When printing transparencies, enve- lopes, postcards, or thick paper, spec- ify the appropriate media type in the printer driver.
  • Page 81 If it is damaged, replace Remove the drum cartridge and check it for damage. If it is damaged, replace Put the printer on a flat, hard, level sur- face not to exceed ±1° slant in any direction.

  • Page 83: A Appendix

    Appendix...

  • Page 84: Safety Specifications

    EN 61000-3-3 China model GB 9254 class B, GB 17625.1 Australian model AS/NZS 3548 class B Desktop laser beam printer Electrostatic dry powder imaging system Laser diode + polygon mirror scanning Electrophotographic printing system 600dpi × 600dpi, 1200dpi × 600dpi 1200dpi ×...
  • Page 85 Standby: 39 dB or less Height: 240 mm (9.4") Width: 354 mm (13.9") Depth: 269 mm (10.6") Printer: approximately 6 kg (2.7 lb.) Drum cartridge: approximately 0.4 kg (0.9 lb.) Toner cartridge: approximately 0.3 kg (0.7 lb.) USB 2.0 (Bulk transfer) 8 MB ;...

  • Page 86: Consumables Life Expectancies Chart

    Consumables Life Expectancies Chart User-Replaceable Item Toner Cartridge Drum cartridge Service-Replaceable Item Media feed roller Transfer roller Fuser unit Average Life Expectancy (in Simplex Pages) Starter Cartridge: Average Cartridge Yield 1,000 standard pages. Replacement Cartridge: Average Cartridge Yield 2,000 standard pages. Declared yield value in accordance with ISO/ IEC 19752 The toner cartridge life will be shorter...

  • Page 87: Our Concern For Environmental Protection

    Our Concern for Environmental Protection ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...
  • Page 89 Index Combination 70 Consumables Toner cartridge 36 Drum cartridge Replacing 44 Envelope 24 Imageable area 26 Indicator Error messages 60 Service messages 62 Status message 5 Index Loading media 28 Maintenance 50 Manual duplexing 33 Media Clearing misfeeds 63 Imageable area 26 Loading 28 Path 60 Preventing misfeeds 59...
  • Page 90 Postcard 25 Preventing media misfeeds 59 Print quality 71 Printer Parts 3 Printer driver 11 Setting 10 Printer driver (Postscript, PCL) Basic tab 12 Layout tab 13 Overlay tab 13 Quality tab 13 Version tab 14 Watermark tab 13 Status display 16...

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