Trademark Acknowledgements The following are trademarks or registered trademarks of their respective owners. Those listed as registered are registered in the United States Patent and Trademark Office. Some trademarks are also registered in other countries. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective owners.
Well, if he were living today, we’re sure he’d add manuals to this list. Just about everything you buy is accompanied by a manual—and your new QMS printer is no exception. Now, we know that even though we’ve devoted our lives to writing manuals, very few people actually enjoy reading them.
Typographic Conventions ....1-9 Printer Features ......1-10 Color Laser Technology .
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Filling the Paper Cassette ..... . 2-38 Starting the Printer ......2-43 Connecting the Power Cord.
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Configuration Method Priorities ....4-2 The Printer’s Control Panel ..... 4-3 The LCD Message Window .
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Lineprinter Emulation Features Commands ..4-57 PostScript Emulation Features Commands ..4-58 Printer Features Commands....4-58 Chapter 5 Print Media and Daily Operations Introduction.
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Replacing the Waste Toner Pack....6-14 Moving the Printer ......6-18 Removing the Fuser Unit and Oil Bottle .
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Installing System Sostware from a PC to a Functional Printer ..... . 8-51 Installing System Sostware and Fonts from a PC to a Non-Functional Printer .
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No Start-up Page ......9-24 Printer Resets ......9-25 Printer Locks Up .
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Introduction........D-1 How Your Printer Works ..... . . D-1 Memory.
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Disk Cache ....... . D-8 MB Printer Mem ......D-9 System Memory.
Introduction This chapter provides a brief overview of the products covered in this manual, an explanation of the printer documentation, and an explanation of the printers’ main features and benefits. Printers Covered by this Manual This manual covers two versions of the magicolor Laser Printer: the magicolor and the magicolor Plus.
A4 media sizes. The printer ships with either 12 or 28 MB of RAM. See “Printer Features,” later in this chapter, for a detailed list of your printer’s capabilities.
About the Documentation Your printer comes with several pieces of documentation, but you don’t have to read it all to use your printer. In fact, you may never refer to some sections at all, depending on how you use the printer and what environment you use it in.
QMS Crown Network Notes These notes provide tips for getting the best performance from your printer if it’s connected to a network through the parallel or serial port. In most cases, only advanced network users and system administrators need this information.
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Support,” of this document explains how to use these services. Printer Option Documentation If you purchased a printer option (for example, a direct network interface card), you may have received separate documentation for it. Check chapter 8, “Printer Options,” of this manual for additional option information.
Directs you in unpacking and installing the printer. Chapter 3: Connecting the Printer Discusses Simultaneous Interface Operation (SIO) and Emulation Sensing Processor (ESP) mode, and explains how to connect the printer to a host through the LocalTalk, parallel, or serial port. Operation Chapter 4: Printer Configuration...
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Chapter 7: Optimizing Color Output Discusses Q Technology, explains how to fine-tune color options, discusses color matching, and lists the printer’s typefaces. Chapter 8: Printer Options Describes installing and using optional printer hardware, such as font, emulation, and security cards; memory upgrades (SIMMs);...
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Dataproducts) cables. Appendix C: Notices Presents legal, safety, and other notices. Appendix D: Additional Technical Information Provides information on how your printer works, and on customizing the printer’s memory allocation. Glossary Explains many of the terms used in the documentation.
Text you type, and messages and information displayed on the computer monitor Variable text you type; replace the italicized word(s) with information specific to your printer or workstation Information displayed in the printer message window File and utility names Press the Enter key (PC) or Return key (Macintosh) Press and hold down the Ctrl key (PC) while you type the following letter.
Chapter 1 Printer Features The following overview acquaints you with the printer’s major features and their benefits. Consult the table of contents or index (blue pages) of this manual to find more information on the features. Color Laser Technology The magicolor and the magicolor Plus Laser Printers feature...
QMS Automatic Color Control and color management systems. Multiple Resolutions If you purchased a printer with 12 MB RAM, you can print color or monochrome documents in 300 dpi or monochrome documents in 600 dpi. You can print color and monochrome documents in 600 dpi if you install additional RAM in the printer.
Emulation Sensing Processor Technology When in ESP mode (selectable through PS Executive Series Utilities or the control panel), the printer analyzes incoming data and selects the appropriate printer language from those available, so users don’t have to set switches or send commands to use different printer emulations.
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RAM capacity. Compressed Data Format Data is compressed so that entire documents can be stored in the printer, allowing users to take advantage of advanced document handling features such as jam recovery without resending files.
See chapter 5, “Print Media and Daily Operations,” for detailed information on different media types. Automatic Jam Recovery The printer has jam recovery, so that after a jam is removed, the printer automatically reprints the jammed page(s) and finishes the job.
Resident HP PCL 5C and HP-GL Emulation Your printer emulates the HP PaintJet XL300 PCL 5C printer. This emulation supports the complete set of color commands in the XL300, 13 outline typefaces, and 7 PCL Courier and Lineprinter bitmap fonts (see “The Resident HP PCL Fonts”...
Fonts and printer emulations are contained on small printer circuit boards called cards, which can be plugged into slots on the front of the printer. Contact your QMS vendor for a complete list of available cards. Direct Network Interface for Ethernet or Token-Ring...
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Hard disk expandability Your printer comes standard with an upgradable 80 MB internal hard disk. Also, through the resident 25-pin SCSI connector port, the printer’s capabilities can be expanded with up to six external hard disks. A hard disk provides storage for a cache of character bitmaps, downloaded outline fonts, and other files.
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Chapter 1 1 - 1 8 I n t r o d u c t i o n...
Chapter 2 Initial Printer Setup Chapter highlights: Finding a good location for your printer Unpacking your printer Installing the developer and toner Installing the cleaning pad, oil, bottle, and waste toner pack Installing OPC belt cartridge and paper cassette Printing a start-up page...
Introduction This chapter explains how to set up the QMS magicolor printer for the first time. For quick information on replacing print media, developer, and toner after the initial setup, see chapters 5 and 6, “Print Media and Daily Operations,” and “Consumables and Preventative Maintenance.”...
Chapter 2 Finding a Good Location for Your Printer Location Requirements Your printer should located On a hard, level surface (maximum 1° slant) capable of supporting the printer weight (approximately 106 lbs/48 kg). Away from cooling sources, heating sources, extreme temperature changes, direct sunlight, excessive dust, and corrosive chemicals or vapors.
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With proper clearance and ventilation area: left side 36" (90 cm), right side 4" (10 cm), front 28" (70 cm), rear 16" (40 cm). With enough space for you to open the printer and to access the paper cassette(s). Figure 2.1 illustrates the proper clearance for your printer.
HP PCL 5 Emulation Technical Reference Interface cables aren’t included with the printer. Contact your QMS vendor if you need cables. See chapter 3, “Connecting the Printer,” 2 - 4 I n i t i a l P r i n t e r S e t u p...
Chapter 2 for information on cables, and appendix B, “Technical Specifications,” for cable pinouts. If you find any part of the shipment missing or damaged, contact the shipping company or your QMS vendor immediately. Don’t return any merchandise to the manufacturer without authorization. QMS Product Registration Register your QMS product now.
The packing materials that protect the printer during shipment must be removed. You might want to save the packing materials in case you ever have to move or ship the printer. CAUTION: You may damage the printer if you turn it on before all packing materials are removed. WARNING! The printer weighs approximately 106 lbs (48 kg) without consumables.
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Chapter 2 Fig. 2.2 Unpacking the Printer I n i t i a l P r i n t e r S e t u p 2 - 7...
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Before you begin setup, take a few minutes to look over figures 2.3 and 2.4. They provide a quick overview of the exterior parts of your printer. 2 - 8 I n i t i a l P r i n t e r S e t u p...
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Chapter 2 Fig. 2.3 Front View of the Printer Fig. 2.4 Back View of the Printer I n i t i a l P r i n t e r S e t u p 2 - 9...
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Remove the two polystyrene inserts from the top cover of the printer. Remove all packing tape from the exterior of the printer. Grasp the front end of the top cover and lift it up to remove it (fig. 2.5). Then, set the cover aside for now.
When you load developer and toner cartridges, the colors must be in a set order from the back of the printer to the front. Black should be loaded in the slot closest to the rear of the printer, followed by cyan, then magenta, and finally yellow in the front slot.
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Chapter 2 CAUTION: The same color developer and toner cartridges must always be loaded in the same place on the printer. To prevent accidental mixing of colors, each toner cartridge has pins that are keyed to fit only the developer cartridge of the corresponding color.
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Holding the developer cartridge by the green latches, gently lower it into the open cartridge slot closest to the back end of the printer until it seats firmly under the securing latches (fig. 2.7). Fig. 2.7 Load Developer Cartridge (front view)
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Chapter 2 Close the green latches by pushing them forward and down to hold the developer cartridge in place (fig. 2.8). Fig. 2.8 Close Latches (rear view) 2 - 1 4 I n i t i a l P r i n t e r S e t u p...
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Grasp the tab on the top of the developer cartridge. Pull the tab and attached clear tape straight up and out of the cartridge, making sure the tape comes completely out (fig. 2.9). Then, discard the tab and tape. Fig. 2.9 Remove Sealing Tape (rear view) Locate the toner cartridge that matches the color of the developer cartridge just installed, and remove it from its protective bag.
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Chapter 2 Hold the toner cartridge as shown in figure 2.10, and shake it horizontally. This distributes toner evenly inside the cartridge and helps assure quality printing. Fig. 2.10 Distribute Toner in Cartridge 2 - 1 6 I n i t i a l P r i n t e r S e t u p...
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CAUTION: Never force a toner cartridge onto the wrong developer cartridge. Not only will this damage the cartridges, but also the pressure can damage the printer. Lower the toner cartridge until it fits firmly onto the notches on the developer cartridge (fig. 2.11).
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Chapter 2 10. Press the top of the toner cartridge until the cartridge latches securely in place. 11. Grasp the tab on the top of the toner cartridge. 12. Hold the toner cartridge in place with one hand as you pull the tab and attached clear tape straight up and completely out of the cartridge (fig.
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Chapter 2 When you finish, the black cartridges should be in the last slot toward the back of the printer, then the cyan in the next slot, the magenta in the third slot coming forward, and the yellow in the front slot.
Pull back the two latches (one on each side) of the separator pawl unit to unlock it. Then, tilt the pawl unit back in the direction of paper exit unit at the back of the printer (fig. 2.14). 2 - 2 0...
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Chapter 2 Fig. 2.14 Open Separator Pawl Unit (front view) I n i t i a l P r i n t e r S e t u p 2 - 2 1...
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Chapter 2 Open the pressure-release lever on the end of the fuser unit (fig. 2.15). Fig. 2.15 Open the Lever (rear view) 2 - 2 2 I n i t i a l P r i n t e r S e t u p...
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Grasp the tab end of one of the green pressure-release pieces and gently pull it up and out of the printer (fig. 2.16). Remove the piece at the other end of the fuser roller in the same manner. Fig. 2.16 Remove Both Pieces (front view) Store the two pressure-release pieces in a safe place.
Chapter 2 Installing the Cleaning Pad and Oil Bottle The cleaning pad removes printing debris (such as excess toner and paper dust) from the fusing unit. The oil keeps toner from sticking to the fuser rollers. Instructions for installing the cleaning pad and oil bottle are given in this section.
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Holding the cleaning pad by its center tab, align the center of the tab with the triangle mark on the printer (tab-side away from the triangle) (fig. 2.17). Slide the pad into the slot above the heat roller (fig. 2.17). The pad is correctly positioned when it is centered snugly in the slot.
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Chapter 2 Snap the separator pawl unit closed (fig. 2.18). Fig. 2.18 Close Separator Pawl Unit (front view) 2 - 2 6 I n i t i a l P r i n t e r S e t u p...
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Hold the bottle, spout end down with the label facing the printer’s front, over the slot in the top of the fuser unit (fig. 2.19). Lower the bottle into place, making sure the spout on the bottom of the bottle aligns with the pin in the fuser slot.
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Chapter 2 Close the oil bottle retainer, making sure the latch snaps back in place. Close the paper exit unit (fig. 2.20). Fig. 2.20 Close the Paper Exit Unit (rear view) 2 - 2 8 I n i t i a l P r i n t e r S e t u p...
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Chapter 2 10. Replace the top cover (fig. 2.21). Fig. 2.21 Replace the Top Cover (front view) Now install the waste toner pack. The next section covers this process. I n i t i a l P r i n t e r S e t u p 2 - 2 9...
Chapter 2 Installing the Waste Toner Pack NOTE: For information on replacing a used waste toner pack, see chapter 6 , “Consumables and Preventative Maintenance.” To install the waste toner pack Remove the waste toner pack from its protective bag. Follow the instructions accompanying the pack for assembling it, being careful not to puncture the bag.
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Holding the waste toner pack by the side tab, insert the pack into the printer until it fits securely (fig. 2.23). Then, lift up slightly on the tab to be sure the pack is level and centered. Fig. 2.23 Insert the Waste Toner Pack in the Printer Close the waste toner door.
Installing the OPC Belt Cartridge This section covers installing the OPC (Organic Photoconductor) belt cartridge into your printer. See “How Your Printer Works” in appendix D for details on the role the OPC belt plays in printing. Replacing the cartridge is covered in chapter 6, “Consumables and Preventative Maintenance.”...
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Remove the OPC belt cartridge from its protective bag. NOTE: Be sure to save the protective bag to use during printer cleaning and maintenance when the OPC belt cartridge is out of the printer.
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NOTE: The pressure release and tension release pins protect the belt and its cleaning blade by relieving tension during shipment. Save these pins to reinstall them if you need to ship the printer later. Fig. 2.25 Remove the Release Pins 2 - 3 4...
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Make sure the green handle on the end of the OPC belt cartridge is turned up (unlocked). Slide the cartridge three-quarters of the way into the printer until the notches on each side of the bottom rest on the lip of the manual feed tray (fig.
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NOTE: If the light-shield paper doesn’t slide out easily or if it should begin to tear, pull the OPC belt cartridge a little farther out of the printer and try again. Fig. 2.27 Remove the Light-Shield Paper 2 - 3 6...
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Firmly slide the cartridge the rest of the way into the printer until it snaps into place. It is in place when you can see the green arrows inside the metal frame of the printer. Turn the green end-handle on the cartridge down to close it and lock the cartridge in place.
Chapter 5 also contains information about margins and imageable areas. Pull the paper cassette out of the printer (fig. 2.29). Fig. 2.29 Remove the Paper Cassette 2 - 3 8...
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Make sure the size key slide on the back end of the cassette is set for letter- or A4-size media (fig. 2.30). NOTE: The printer comes from the factory configured to print on letter- or A4-size media. If you want to print on a different size media, see “Refilling the Media Cassette”...
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Chapter 2 From the paper wrapping, determine which is the printing side of the paper (an arrow points in the direction of the printing side on most wrappers). Then remove a stack of paper approximately 1"/27 mm (250 sheets) or less. NOTE: Make sure the paper is in good condition, free of such things as folds, tears, or wrinkles.
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Load the paper printing-side up in the cassette, top end first for letterhead or preprinted media. (Printing on the wrong side may reduce print quality.) Make sure the paper lies flat and does not exceed the upper-limit mark on the cassette for foil (transparencies) or paper (fig.
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Chapter 2 Slide the filled cassette into the printer (fig. 2.33) until it snaps firmly into place and is flush with the front of the printer. Fig. 2.33 Slide the Cassette into the Printer 2 - 4 2 I n i t i a l P r i n t e r S e t u p...
Connecting the Power Cord The power connector is on the back of the printer on the lower-left side. CAUTION: Make sure that the main power switch on the back of the printer is off (the O is pressed down).
Turn on the back switch by setting it to the on (|) position. Turn on the front switch by pressing it in.
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Otherwise, see chapter 9, “Troubleshooting,” for more information, and be aware of the following warning. WARNING! Be sure to turn the printer off (both switches), and then unplug it before checking your installation. ACHTUNG! Bitte schalten Sie unbedingt den Drucker aus und ziehen Sie den Netzstecker heraus bevor Sie die korrekte Installation des Druckers überprüfen.
Chapter 2 Installing Options If you purchased any printer options, such as extra memory or emulations, install these now. If installation instructions are included with the option, follow those, and be sure to check for additional instructions in chapter 8, “Printer Options.” Then return to chapter 3, “Connecting the Printer,”...
Chapter 3 Connecting the Printer Chapter highlights: Connecting to a network Connecting to a Macintosh Connecting to a PC About printer communication modes...
Introduction This chapter explains how to connect your printer to a host computer after you have set it up according to the instructions in the previous chapter, “Initial Printer Setup.” Connecting to a Network If you’ve purchased a network interface for your printer, see chapter 8, “Printer Options,”...
Chapter 3 Connecting to a Macintosh What You Need To connect your printer to a single Macintosh, you need the items shown in the illustration below: Two PhoneNET-type transformer boxes You need one with a DIN-8 connector for the printer port and one with the connector required by your Macintosh (usually a DIN-8).
COLOR size and type selection), or if you’ve never printed to a PostScript printer before, you need to take a few minutes to load the following software from the Macintosh disks we shipped with your printer: C o n n e c t i n g t h e P r i n t e r...
(PPD, PDX, or PDF) for your particular software. (You can probably print without them, but you may not be able to access all your printer’s features, and you may get an error message telling you to change the printer name.)
“Installing the Printer Utilities.” Make backup copies of your current LaserWriter drivers and the contents of your Printer Descriptions folder. (If you use System 7, these files are stored in the Extensions folder in your System Folder. If you use System 6, these files are stored in the System Folder.)
Open the Ver 4.1 folder inside the PPDs folder. Select the magicolor or the magicolor Plus PPD in the Ver 4.1 folder and drag it to the Printer Descriptions folder you created in step 4. 10. From the Apple menu, choose Chooser.
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(PPD, PDX, and/or PDF) as described below: NOTE: The application (PageMaker, FreeHand, PrePrint, Separator, or QuarkXPress) should be installed before you install the printer description file(s). If you haven’t already, follow the instructions given above in “Installing the Printer Utilities.”...
Testing Macintosh Communication You can test communication between the printer selected in the Chooser and the Macintosh by sending a file to the printer from an application (see your application documentation for more information), or by printing a directory, as described here: Display a disk or folder window.
(if it’s not already installed) any operating system software, such as DOS and Windows. What You Need To connect your printer to a single PC, you need one of the following interface cables (not included with your printer, but available at any computer store):...
CAUTION: If you’re connecting the printer to a single computer, turn off both systems first. At back of the printer, attach one end of the cable to the appropriate port. Parallel users: Connect the 36-pin end of the cable to the printer port labeled “parallel,”...
However, if you want to be able to use all your printer’s special features (like Q media size and type selection, and collation), or if you’ve never...
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Chapter 3 PS Executive Series Printer Utility Software PS Exec, included on the DOS disks we shipped with your printer, is a utility for controlling the printer from the computer. For example, through PS Exec you can turn off the start-up page,...
PageMaker) requires the use of the Microsoft PostScript driver, then we recommend using the Microsoft driver along with the QMS WPD file, to add printer-specific capabilities to the driver. (In this case, the QMS driver for Windows can remain loaded in order to be used for other applications.) The QMS WPD file is on the...
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In the Printers dialog box, in the Installed Printers list, remove all existing PostScript printers using the following procedure: a. Select a PostScript printer in the Installed Printers list and choose the Remove button. b. Choose Yes in the message box that appears.
15. Repeat steps 6 through 13 to install the QMS driver for other ports or choose Close to exit the Printers dialog box. Now you can set printer options from your application by choosing Print Setup from the application’s File menu and then choosing the Options button.
These are end-of-file characters. You must type showpage, which is a PostScript command telling the printer to eject a page, in lowercase letters. The symbol means press the Enter key, as it does throughout our documentation.
These are end-of-file characters. You must type showpage, which is a PostScript command telling the printer to eject a page, in lowercase letters. The symbol means press the Enter key, as it does throughout our documentation.
I f not, check the computer documentation for the COM port names. If a blank page ejects from the printer, the printer and the computer are communicating. You are ready to start printing. If a blank page does not eject and you typed the file correctly, make sure the printer’s serial port settings match those of the...
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PC serial settings, use the printer control panel as described below: Press the printer control panel Online/Offline key to make the Online LED go out. Press the Menu key to enter the top-level menu, then press the Next key until the message window displays...
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IDLE. 11. To verify the changes you just made, print a start-up page by turning the printer off, then back on. Compare the serial port settings listed on the page to those in your AUTOEXEC.BAT file.
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12. Try the communication test again. If a blank page ejects from the printer, the printer and the computer are communicating. You are ready to start printing. If a blank page does not eject and you typed the file correctly, see chapter 9, “Troubleshooting,”...
Emulation Sensing Processing (ESP) Modes You can either allow your printer to operate in its default ESP mode or configure its ports to accept jobs in only a particular emulation (for example, PostScript only, HP PCL 5 only, or HP-GL only.)
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If you configure an interface port for ESP mode, then print jobs are processed without your having to change printer switch settings or send software commands to accommodate different printer emulations.
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Chapter 3 3 - 2 4 C o n n e c t i n g t h e P r i n t e r...
Chapter 4 Printer Configuration Chapter highlights: Printer configuration methods Control panel components and functions Moving through the menu and selecting options Description of the printer’s configuration menu Document Option Commands supported...
Controlling the Printer with PS Executive Utilities The PS Executive Series printer utilities software (shipped with the printer) provides a way to control the printer from a host. The PS Executive Series Utilities README file and the on-line documentation explain how to install and use this software.
Another way to control the printer is through the Configuration menu, which you access through the printer’s control panel. The printer is configured at the factory for the most typical printing environments, so most users don’t have to enter the Configuration menu often.
Chapter 4 The Printer’s Control Panel Figure 4.1 shows the printer’s control panel. Fig. 4.1 Printer Control Panel P r i n t e r C o n f i g u r a t i o n 4 - 3...
Status messages display in order of priority if the printer is on line; they don’t display if the printer is off line. Chapter 9, “Troubleshooting,”...
The Function Keys The printer control panel has eight function keys. The top row of keys (Online/Offline, Tray Select, Media, Cancel) is for frequently used operations. The bottom row of keys is used to navigate menus, select options, and enter values.
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Chapter 4 4 - 6 once brings it back on line. When the printer is on line (ready to accept and process new print jobs), the Online LED on the control panel is illuminated. The Tray Select key allows you to select the cassette...
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NOTE: Always make sure the printer is idle and off line before making configuration changes. If the printer is not idle, jobs may be lost. P r i n t e r C o n f i g u r a t i o n in an alphanumeric value.
Table 4.1 shows how to select a menu option, using as an example configuring the parallel interface for PostScript mode. NOTE: The printer must be off line and idle for you to change printer configuration. If the printer is not idle, jobs may be lost.
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Table 4.1 Selecting a Configuration Option P r i n t e r C o n f i g u r a t i o n What Happens You take the printer off line. You enter the Configuration menu. You scroll to the Administration menu.
When you select a new alphanumeric value, the printer checks to see if it is valid. If it is invalid, the alphanumeric value reappears for editing. Press the Menu key to cancel any changes to the value.
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HP-GL submenu. You return to the top-level menu. You scroll to the Yes option. You save your changes. You put the printer on line. Chapter 4 Message Window HP-GL SCALING PERCENT SCALING PERCENT...
If you want the changes you made to take effect, press the Next key to change NO to YES and then press the Select key. The changes are saved and take effect when you put the printer back on line. If the Message Window displays WAITING FOR IDLE, the system is finishing jobs in progress under the old configuration values, but is not allowing any new jobs to begin.
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P r i n t e r C o n f i g u r a t i o n...
Chapter 4 The Main Menu Groups The main menu groups in the Configuration menu are Operator Control and Administration (with the Installation menu also appearing if a security cartridge is installed) (fig. 4.2). Related functions are grouped together within submenus. The scrolling order of menu options on a given level varies.
The Installation Menu The Installation menu (fig. 4.3) appears only when a security card is in use. This menu is used to password-protect the Operator Control and Administration menus. INSTALLATION USE ADMIN PWD Fig. 4.3 Installation Menu Installation/Operator Passwrd The Operator Passwrd menu allows you to choose the password (up to 16 characters in length) used to enter the Operator Control menu when Use Operator Pwd is set to on.
Chapter 4 Installation/Use Operator Pwd The Use Operator Pwd menu determines if a password is required to enter the Operator Control menu. The choices are on or off; the factory default is off. Installation/Admin Password The Admin Password menu allows you to choose the password (up to 16 characters) used to enter the Administration menu when Use Admin Pwd is set to on.
COLOR MODEL Fig. 4.4 Operator Control Menu Operator Control/Media NOTES: The printer must be turned off and on again before changes to this menu take effect. The Media key on the printer’s control panel provides a faster means of P r i n t e r C o n f i g u r a t i o n...
Use this option to tell the printer what type of media is in each tray so the printer can optimize output for that media type. To use the Media menu, first select a media tray (upper for the standard cassette slot, lower for the optional sheet feeder, or manual for the manual-feed tray).
Use this option to select between full-color or monochrome printing. The factory default is full color. Monochrome must be selected as the default if you want to print 600 dpi jobs on a printer with less than 24 MB RAM. You also may want to select monochrome when printing on legal-size media, because the printer’s imageable region for full color is limited to 8.1"...
ADMINISTRATION ENGINE Fig. 4.5 Administration Menu NOTE: The items designated as factory default indicate those present when QMS ships the printer. The default of the system is the value or option last chosen. The options 4 - 2 0 CONFIGURATION...
Administration/Communications menu. Administration/Communications/Timeouts The Timeouts option sets a limit to the amount of time the printer waits on transmission from the host for various types of data. Setting a timeout to 00000 is the same as specifying no timeout.
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Mode Emulation 4 - 2 2 99999, with a factory default of 00030. If the printer goes idle after 30 seconds and does not print, this timeout should be increased. Large jobs, such as graphics applications or computer-aided design, require this number to be increased to 00300.
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The baud rate is a measure of the rate of transmission (bits per second) from host to printer over the serial channel. The baud rate options are 300, 600, 1200, 2400, 4800, 9600, 19200, and 38400. The factory default is 9600.
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ETX/ACK, and none. The factory default is XON/XOFF. The software communication protocol used by the host to control communication with the printer. The options are none, XON/XOFF, ETX/ACK. The factory default is none. The number of data bits (either 7 bits or 8 bits) transmitted per character.
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Administration/Communications/Parallel This option allows you to configure the printer to match the host communications when using the parallel interface. Mode Emulation Min K Spool Spool Timeout The number of seconds the parallel interface waits for P r i n t e r C o n f i g u r a t i o n Binary Fixed: Enables binary communications protocol (BCP).
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Conventional, the factory default option, allows one AppleTalk connection and accepts only one print job at a time. If two users send print jobs to the printer, the workstation belonging to the first user is tied up until the first job has been printed, and the workstation belonging to the second user is tied up until both jobs have been printed.
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Chapter 4 one print job at a time. Workstations are not tied up while jobs are printing. Min K Spool The minimum amount of RAM (KB) dedicated to the LocalTalk interface. Do not set this value greater than K Mem for Spool. The default is 00015. P r i n t e r C o n f i g u r a t i o n 4 - 2 7...
Chapter 4 Administration/Communications/Network Interface This option allows you to configure printer-host communications when using an optional interface card. Appendix D of this manual, “Additional Technical Information,” contains information about the PS Protocol option. See the documentation that came with the interface card for details on other options.
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(such as your monitor), a color rendering dictionary is necessary to tell the printer how to print colors that are out of its range. See “Printer-Resident Color Rendering Dictionaries” in chapter 7, “Optimizing Color Output,”...
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In this submenu, you can enter the name of a font (any PostScript font on the printer) to be used for Lineprinter jobs. The factory default is Courier. To see a list of PostScript fonts available, print an advanced status page from the front control panel (from the Administration/Special Pages/Print Status submenu).
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Administration/Emulations/HP-GL Fifteen configuration choices are available. The QMS Crown Technical Reference, which came with your printer, has more information on HP-GL. P r i n t e r C o n f i g u r a t i o n Specifies that a five-digit number is to be prefixed to the beginning of each line.
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Chapter 4 Plotter Scaling Percent Origin Reverse Image Enhanced Mode Expand Mode Paper Type Pens 1-8 4 - 3 2 Choices include 7550A (the factory default), 7475A, 7470A, and ColorPro. Choices range from 1 to 150 percent of the original size.
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Administration/Emulations/HP PCL 5C See the QMS Crown Technical Reference and the HP PCL 5 Emulation Technical Reference, which came with your printer, for more information on HP PCL. Also, the HP PCL 5C Technical Support Notes, available free through our bulletin board, Q-FAX, and CompuServe, has information on HP PCL 5C.
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Chapter 4 Point Size x100 Retain Temporary Scalable Fonts Default Font IDX Monochrome GL/2 Default: 4 - 3 4 characters. The options are CR=CR, LF=LF; CR=CR+LF, LF=LF; CR=CR, LF=CR+LF; CR or LF=CR+LF. The factory default is CR=CR, LF=LF. Identifies the point size in hundredths and is selectable in increments of 25.
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Sets the printer to monochrome (2 pen). Sets the printer to color (8 pens). When set to on, the printer maps each pen to its as- signed color, then converts the color to a grayscale using the National Television System Committee (NTSC) color standard for luminosity coefficients (Additive System): Y = .3R + .59G + .11B...
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Administration/Emulations/ESP Default This setting tells the printer what emulation to default to if the printer’s emulation sensing technology is unable to identify the emulation needed for a particular job. Default emulation options include PostScript, PCL 5C, HP-GL, and Lineprinter.
TRAILER PAGE Fig. 4.8 Special Pages Submenu Administration/Special Pages/Print Status Use this option to print a printer-status page. The standard status page lists printer identification information and settings, current memory configuration, timeout values, communication settings, and input buffer sizes. It also has tickmarks for measuring the printer’s alignment.
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Administration/Special Pages/Header Inputbin You can select the inputbin (tray or cassette) from which the printer pulls media when printing the header page. Choices are upper and lower. Upper is the factory default.
Administration/Special Pages/Trailer Inputbin You can select the inputbin (tray or cassette) from which the printer pulls media when printing the trailer page. Choices are upper and lower. Upper is the factory default.
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Administration/Startup Options/Do Sys Start If you have a hard disk and Do Sys Start is enabled, whenever the printer is turned on, the controller checks the hard disk for a SYS\START file and executes this file. Choices for Do Sys Start are yes and no.
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Chapter 4 PostScript) for troubleshooting. The PostScript Language Reference Manual ( Adobe Systems, Reading, MA : Addison-Wesley, 1990. ISBN 0-201-18127-4) contains more information on PostScript errors. Choices for this option are yes and no. The factory default is no. P r i n t e r C o n f i g u r a t i o n 4 - 4 1...
Administration/Memory This section briefly explains what each memory client does. See appendix D, “Additional Technical Information,” for detailed information on the printer’s memory and what benefits, if any, may result from adding memory to a particular client. MEMORY MB PRINTER MEM...
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Chapter 4 3 pages per minute for 2- or 3-color jobs, 2 pages per minute for 4-color, and 8 pages per minute for black and white, no matter how you configure the memory. If you try to set a memory client below a minimum required value or above a maximum allowable value, the message INCORRECT VALUE appears in the message window.
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12 MB of RAM is the amount of memory necessary to print a four-color letter- or A4-size page in 300 dpi resolution. The factory default setting for a printer with 24 MB of RAM is the amount necessary to print a four-color letter- or A4-size page in 600 dpi resolution.
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Administration/Memory/MB Printer Mem This memory client cannot be changed: it is the amount of RAM installed in the printer that is available to be split among the other memory clients. NOTE: This isn’t the same as the amount of physical RAM present in the printer.
Chapter 4 Administration/Engine ENGINE CLEAR WARNING ENGINE OUTPUTBIN NAME ENGINE INPUTBIN 2 NAME ENGINE INPUTBIN 1 NAME Fig. 4.11 Engine Submenu 4 - 4 6 ADMINISTRATION ENGINE Select Previous Previous Next ENGINE IMAGE ALIGNMENT P r i n t e r C o n f i g u r a t i o n ENGINE DEFAULT PAPER ENGINE...
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Administration/Engine/Default Paper Default Paper specifies a media size for the printer to use if it does not recognize the size specified for a job. The choices are letter and A4. The factory default is letter. Change the default to A4 if you print on metric-size media.
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Administration/Engine/Default Resolution This option allows you to choose either 600 or 300 dpi printing. The factory default setting is 600 dpi. If you purchased a printer with 12 MB RAM, you can print color or monochrome documents in 300 dpi or you can print monochrome documents in 600 dpi.
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Use this option to enable or disable page recovery. The default is enabled. Enabling page recovery causes the printer to automatically reprint jammed pages (as long as the printer is not turned off while the jammed is being cleared). You may want to disable jam recovery to free up printer memory, and enhance performance.
The choices are yes and no; the factory default is no. During this process, which takes several minutes to complete, the printer reinitializes itself. If the Configuration menu locks up and you cannot access this option, you can reset all configuration values to their factory...
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Non-volatile means data in this memory remains even if the printer is turned off and back on. Setting this option to on allows print jobs to change the non-volatile memory. The choices are on and off;...
Administration/Disk Operations This menu (fig. 4.13) controls the internal hard disk as well as any optional hard disk(s) attached to the printer’s SCSI port. See chapter 8, “Printer Options,” for more information about using the Disk Operations menu. The QMS Crown Technical Reference, which came with your printer, also contains information about hard disks.
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QMS Crown printer, this QMS magicolor or magicolor Plus printer software automatically reor- ganizes the files on the hard disk when the printer is turned off and back on again. After this reorganization, the files on the hard disk can no longer be accessed if the hard disk is reattached to the earlier QMS Crown printer.
Chapter 4 chapter). The printer must be turned off and on again for the new value to take effect. Size (Meg) Location Administration/Disk Operations/Collation The Collation submenu allows you to specify which disk and how much of that disk should be used to store collated print jobs when the jobs can’t be accommodated by RAM.
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Chapter 4 menu. Depending on what option you install, you may have new menus and options in the Configuration menu, which allow you to control the new option. See the documentation accompanying your option to learn exactly how it affects the Configuration menu. P r i n t e r C o n f i g u r a t i o n 4 - 5 5...
Chapter 4 Document Option Commands Your printer offers a wide range of capabilities for designing and printing documents. However, applications and printer emulations differ in their ability to access some of these document printing capabilities. Document Option Commands (DOCs) provide a way to access printer features that cannot be accessed by your application or your printer emulations.
HP-GL Emulation Features Commands Enhanced mode Expanding plots Original paper size Pen width and color selection Plotter selection Reverse image Scaling plots Shifting origin HP-PCL Emulation Features Commands Carriage returns* Font selection* Font by id* Font storage* Line feeds* Lines per inch* Point size* Remove from disk* Reset to defaults...
Number on for 5-digit numbers Orientation Point size Tabs selection PostScript Emulation Features Commands Choose Level 1 or 2 Default dither pattern Printer Features Commands Collating print jobs Color model selection Color separations Copies, number of Emulation selection Media type selection...
Printing on preprinted and prepunched media Printing envelopes Printing on thick paper stocks Page sizes, imageable regions, and margins Selecting and storing print media Collation Changing printer resolution Adjusting print density Cancelling and ending print jobs Using diagnostic and special pages...
To see illustrations of the steps described in this section, see chapter 2, “Initial Printer Setup.” Pull the paper cassette out of the printer. Make sure the cassette size key (the slide on the back end of the cassette) is set for the media size that you’re loading (fig.
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Adjust the paper guides on each side of the media so that they rest lightly against it without causing it to buckle. Slide the filled cassette into the printer until it is flush with the front of the printer. NOTE: Make sure the printer is configured for the media type (paper or transparency) you have in the cassette or print quality could degrade.
Manual Feed You can feed a single sheet at a time to the printer using the manual-feed tray. This allows you to print on a different media type without changing the media in the cassette, or to print on media not supported by the standard cassette (envelopes or thick stock).
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Chapter 5 Open the manual-feed tray by lightly pressing on the top-right corner to release the spring latch (fig. 5.2) and then tilting the tray out and down. Fig. 5.2 Open the Manual Feed Tray Move the paper guides on the manual feed tray to fit the size of the chosen media.
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Insert a single sheet of media, printing side up, with the top edge leading into the printer, in the manual feed tray (fig. 5.3) until it reaches the rear of the tray inside the printer and lies flat. If you’re printing envelopes, load the envelopes printing-side up, so that the flap side will be on the left when the envelope is pulled into the printer.
If you haven’t previously, set up the tray you want to use for transparency printing: a. At the printer control panel, press the Online/Offline key. b. Press the Tray Select key until the LED for tray you want to use for transparencies is lit on the control panel.
If you haven’t previously, set up the tray you want to use for printing on Paper: a. At the printer control panel, press the Online/Offline key. b. Press the Tray Select key until the LED for tray you want to use for labels is lit on the control panel.
Envelopes can be printed from the manual-feed tray or from the optional envelope cassette. If you purchased the optional envelope cassette for your printer, see “Using the Envelope Cassette” in chapter 8, “Printer Options.” To print envelopes from the manual-feed tray, see “Manual Feed,”...
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Select key. The following message displays OFFLINE i. Press the Online/Offline key to put the printer back on line. (The Online LED lights.) P r i n t M e d i a a n d D a i l y O p e r a t i o n s...
(amount of printer memory available). As you set page margins in your application, remember that they must be equal to or fall inside the printer’s imageable region for the page size you’re using. (Appendix B, “Technical Specifications,”...
Media Selection Media versatility is one of the biggest benefits of the QMS magicolor printer. It can print on plain or laser paper, transparencies, and labels. If you have a magicolor Plus printer, you can print on all of these plus envelopes and thicker stocks...
Collating Collating means printing multiple copies of a job in numeric order. The printer can deliver multiple copies of your files in collated order to the top cover. Figure 5.4 illustrates collated and uncollated stacking for two copies of a four-page file. You can select collating...
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Chapter 5 The increased disk space allows more complex and longer collation sequences. However, there’s a limit on how much can be collated at one time. When 100 sheets are received for a print job, or when a complex print jobs consumes all the collation disk space, chunk collation occurs.
Windows driver), or through the printer control panel (see chapter 4, “Printer Configuration,” for information). If you purchased a printer with 12 MB RAM, you can print color or monochrome documents in 300 dpi or monochrome documents in 600 dpi. To print monochrome documents in 600 dpi with 12 MB RAM, in addition to configuring the printer for 600 dpi resolution, you must also configure it for monochrome printing.
Adjusting Print Density Normally, your laser printer produces a rich black or color image. However, you may occasionally notice a color is printing a bit light or dark. In this case, you may want to increase the print density (or contrast) setting for that color.
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Chapter 5 Locate the adjustment dials inside the printer to the front left (fig. 5.6). Fig. 5.6 Print Density Adjustment Dials Turn the density adjustment dial to the left (counterclockwise) to lighten the print or to the right (clockwise) to darken the print.
Cancelling and Ending Print Jobs The Cancel key allows you to cancel the “oldest” job(s) compiling or printing in the printer, or to send an end-of-job indicator for a print job. NOTE: If you accidentally press the Cancel key, press the Menu key to tell the printer to stop cancelling a job.
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Chapter 5 displays in the message window, use the following procedure: NOTE: Selecting End Job won’t end a job that is still receiving data. Its only purpose is to provide an end-of-job indicator for jobs that do not have one. Press the Cancel key.
There may be times when you want to check the current status of your printer, adjust the quality of your printed copy, or monitor print jobs. To help you do this, the printer has several types of diagnostic and special pages. These include the start-up page, status pages (standard and advanced), the registration, and sample pages, and the header and trailer pages.
Disabling the Start-up Page After you install the printer and establish communication between the printer and the host, you may want to disable the start-up page to conserve toner, developer, and print media. You can do this through the printer control panel (see chapter 4, “Printer Configuration”) or through PS Executive Series Utilities (see the...
You can print a sample page through the control panel Administration/Special Pages menu. This page lists the current default halftone settings for the printer, and allows you to see the effect of the currently selected default halftone on shades of cyan, magenta, yellow, black, blue and green.
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Chapter 5 For example, the header (or banner page) contains the printer name, selected interface, job identification, title, submitting computer, job owner, routing message, start time/date, application used, creation time/date, copyright date, version number, job submission time, job start time, and printer product name/logo.
Storing and Handling Consumables This section covers storing and handling the major consumables for your printer except for print media. Print media is covered in chapter 5, “Print Media and Daily Operations.” C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e...
Tab. 6.1 Storage Specifications for Cartridges Handling Consumables The following list covers handling the consumables for your printer. WARNING! Toner and developer are highly combustible; never burn them. Also, avoid inhaling loose powder or getting it around your eyes; it can cause respiratory problems and eye irritation.
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Avoid abrupt changes of temperature and humidity for the cartridge. Keep exposure to casual light to a minimum; for example, remove the top cover of the printer only when necessary and replace the cover as soon as possible. Reinstall the pressure release and tension release pin...
C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e cartridge if it will be out of the printer for any extended time period.
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test file for that color to see if it prints correctly. This procedure can extend the life of your cartridges. To replace a toner cartridge, use the following procedure: Remove the top cover (fig. 2.5). WARNING! The toner is a highly combustible powder; never burn it.
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Then, lift the toner cartridge straight up and out of the printer (fig. 6.1), and dispose of it following safety laws and regulations. Fig. 6.1 Remove the Old Toner Cartridge Remove the new toner cartridge from its protective bag.
CAUTION: Never force a toner cartridge onto the wrong developer cartridge. This can damage the cartridges and the printer. Lower the toner cartridge until it fits firmly onto the notches on the developer cartridge. Press the top of the toner cartridge until it snaps into place under the two securing latches.
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Fig. 6.2 Release the Developer Cartridge Holding the developer cartridge by the green end-latches, gently lift it straight up and out of the printer, being careful not to spill any of the developer material. Then, discard the cartridge following safety laws and regulations.
Replacing the OPC Belt Cartridge This section covers replacing the OPC (Organic Photoconductor) belt cartridge in your printer. See “How Your Printer Works” in appendix D for details on what part the OPC belt plays in printing. C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e...
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The procedures for cleaning these parts are given later in this chapter. Illustrations for many of the steps described in this section on replacing the OPC belt cartridge are in chapter 2, “Initial Printer Setup.” To replace the OPC cartridge, use the following procedure: Open the manual feed tray.
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(fig. 2.27). Holding the cartridge by the green handle, firmly slide it the rest of the way into the printer until it snaps into place. It is in place when you can see the green arrows inside the metal frame of the printer.
2, “Initial Printer Setup.” To replace the cleaning pad and oil bottle Turn off the main power switch on the back of the printer. Remove the top cover (fig. 2.5). Pull up on the paper exit unit latch and then tilt the unit back to open it (fig.
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(towards the rear of the unit), pull it out of the printer, and discard it (fig. 6.3). Fig. 6.3 Remove the Cleaning Pad Remove the new cleaning pad and the new oil bottle from their protective bags.
12. Hold the new oil bottle, spout end down, bottle label toward the front of the printer, over its slot in the fuser unit (fig. 2.19). 13. Lower the bottle into place, making sure the spout on the bottom aligns with the pin in the fuser slot.
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To replace the waste toner pack Open the waste toner cover by pushing the cover on the top-right corner (fig. 2.22). Remove the new waste toner pack from its protective bag and assemble it according to the instructions accompanying it. C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e Chapter 6 6 - 1 5...
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Grasp the tab on the top edge of the old waste toner pack, and pull it out of the printer. 6 - 1 6 C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e...
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Holding the new waste toner pack by the side tab on the top, insert the pack into the printer until it fits securely. Then, lift up slightly on the tab to be sure the pack is level and centered (fig.
Be sure to close the manual tray. If there’s any chance the printer may not remain level or may be jostled during the move you need to do the following to protect the...
Removing the Fuser Unit and Oil Bottle Before you move the printer, you must remove the fuser unit and the oil bottle and drain the remaining oil from the oil tray. To do this Turn off the main power switch on the back of the printer.
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NOTE: Normally, a little oil remains in the tray in which the oil bottle rests. If oil accidentally spills beyond this tray into the printer, use a clean, dry, lint-free cloth or some cotton swabs to wipe up the excess.
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Align the fuser unit over an appropriate waste container, such as an old jar, and tilt the unit so the excess oil pours into the container (fig. 6.7). Then, dispose of the oil following safety laws and regulations. Fig. 6.7 Drain Oil from Fuser Unit Use a clean, dry, lint-free cloth or some cotton swabs to wipe any remaining oil out of the tray.
Illustrations of many of the steps described in this section are in “Removing the Pressure-Release Pieces” in chapter 2, “Initial Printer Setup.” Use the following procedure to remove and replace these pieces: Open the paper exit unit by pulling up on the unit latch and then tilting the unit back and down (fig.
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If you are removing the pressure-release pieces, grasp the tab end of one of the pieces and gently pull it up and out of the printer (fig. 6.8). Remove the piece at the other end of the fuser roller in the same manner; then, skip to step 6.
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Chapter 6 CAUTION: If you are replacing the pressure-release pieces after the printer has been running, make sure the fuser unit has cooled. The fuser gets very hot and can damage these pieces. If you are replacing the pressure-release pieces, hold one of the pieces down close to its base and firmly slide the base between the fuser rollers on one end (fig.
When a message mentioning a consumable appears in the control panel. WARNING! Remove the printer’s power cord from the power outlet before cleaning or an injury may result. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen.
If media stacks too high, you may experience trouble with paper jams and excessive curl. If you are not going to use the printer for an extended period of time unplug the power cord from the power source outlet and close the manual feed tray.
Cleaning the Charger Unit Clean the charger unit whenever the print quality diminishes. To clean this unit you need several cotton cloths and swabs, and the wire cleaner located in the OPC belt tray (see figure 6.11 for location). To clean the charger unit Open the manual feed tray by lightly pressing on the top-right corner (fig.
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When you must set it down, gently lay it on a clean, lint- and dirt-free surface, such as on fresh paper for the printer. Lift the OPC belt cartridge handle up to unlock it, and pull the cartridge straight out of the printer (fig.
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Holding the cartridge by its edges, fold the green end-handle back down and set the cartridge up on that end. The cartridge will tilt slightly to one side. Locate the three brass-colored latches, which hold the charger unit in place. Then, swing each latch to the side to free the charger unit (fig.
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11. Lift the OPC belt cartridge up and swing the green end-handle open. 12. Holding the cartridge by its handle, slide it back into the printer until it snaps in place. The cartridge is in place when you can see the green arrows inside the metal frame of the printer.
13. Push the green end-handle down to lock the cartridge in place. 14. Close the manual feed tray. Cleaning the Pre-Charger Unit Clean the pre-charger unit whenever the print quality diminishes. To clean this unit you need several cotton cloths and swabs, and the wire cleaner located in the OPC belt tray (see figure 6.11 for location).
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Chapter 6 Grasp the end of the pre-charger unit, and pull it downward and then straight out of the printer (fig. 6.14). Fig. 6.14 Remove the Pre-Charger from the Printer 6 - 3 2 C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e...
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Clean the inside corners of the pre-charger unit with cotton swabs. Making sure the pre-charger unit aligns on the runners inside the printer, slide it back into the printer. Reinstall the waste toner pack, and close the waste toner cover.
Chapter 6 Cleaning Register and Transfer Rollers Clean the metal and rubber register rollers and the transfer roller every 20,000 copies or 12 months, whichever comes first. This is roughly the same time schedule as replacing the OPC belt cartridge and cleaning the paper exit rollers, so you may want to do all of these procedures at the same time.
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Chapter 6 Open the transfer unit by pulling the green latch handle in the center toward you and down (fig. 6.17). Fig. 6.17 Open the Transfer Unit C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e 6 - 3 5...
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Using dry cotton cloths, wipe the metal register roller in the transfer unit and the rubber register roller in the inner section of the printer. Then, wipe the transfer roller in the top section of the transfer unit (fig. 6.18). Rotate this roller to clean all sides with the cloth to remove paper dust, toner buildup, and other debris.
Close the transfer unit (fig. 6.19). Fig. 6.19 Close the Transfer Unit Close the back cover. Cleaning the Paper Exit Rollers and Plates Clean the paper rollers and plates every 20,000 copies or 12 months, whichever comes first. This is roughly the same time schedule as replacing the OPC belt cartridge and cleaning the register and transfer rollers, so you may want to do all of these procedures now too.
Chapter 6 gear on the left end of the fuser unit to access all sides of the rollers. Fig. 6.20 Clean the Fuser Exit Rollers Close the paper exit unit. Cleaning the Paper-Feed Roller and the Manual- Feed Belts Clean the paper-feed roller and the manual-feed belts every 20,000 copies or 12 months, whichever comes first, to prevent misfeeds and jams.
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Turn off the printer and remove the power cord and all interface cables. Remove the media cassette. Reach into the back of the cassette slot and locate the roller: it’s on the top of the slot at the rear (fig. 6.21).
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Chapter 6 Remove the manual-feed platform by lifting it up and forward at the front of the platform until it drops out (fig. 6.22). Fig. 6.22 Remove the Manual-Feed Platform 6 - 4 0 C o n s u m a b l e s a n d P r e v e n t a t i v e M a i n t e n a n c e...
12. Replace the cables you removed in step 1 and replace the power cord. Cleaning the Exterior of Your Printer At times it may be necessary to clean the outside of your printer. Be sure read all of this section before cleaning your printer. WARNING! Remove the printer’s power cord from the power...
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Chapter 6 Always spray the cleaning solution on a cloth, not directly on the printer. Always test the solution on a small area of your printer to check the solution’s performance. After cleaning, allow all parts to dry before closing the printer, reattaching the power cord, and turning on the power switch.
Enabling Q COLOR To use Q COLOR the Windows 3.1 Driver” in chapter 3, “Connecting the Printer.” After the QMS Windows driver is installed, do the following to optimize color printing: Open the Printers dialog box. You can do this either from the Windows Control Panel or by choosing Print Setup from your application’s File menu.
Customize button. However, the media tray you’re using must be configured for the media type it contains. This can be done through the printer control panel (in the Operator Control/Media menu). See chapter 5, “Print Media and Daily Operations,” for more information on media.
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Customize button. However, the media tray you’re using must be configured for the media type it contains. This can be done through the printer control panel (in the Operator Control/Media menu). See chapter 5, “Print Media and Daily Operations,” for more information on media.
Chapter 7 Fine-Tuning Color Output We’ve configured your printer so that most users don’t have to change the default settings to get excellent color output, and we’ve provided Q COLOR Macintosh or Windows driver) to automatically optimize color output. However, the printer is designed to allow you to change...
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The enhanced halftone has an effective line screen of up to 95 lpi (at 600 dpi) with 161 halftone gray levels, which allows the printer to produce up to 4.2 million colors. Choose this halftone setting in the following situations: If your jobs contain a mixture of text, graphics, and/or sampled images.
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(see “Gamma Correction,” below, for information). These halftone settings are available through the QMS-supplied Macintosh or Windows driver (see chapter 3, “Connecting the Printer,” for installation instructions and see the driver help for more information), through the printer configuration menu (Administration/Emulations/PostScript/Default Halftone...
Sample Page (from the Administration/Special Pages/Sample Page submenu in the control panel or from PS Executive Series Utilities). NOTE: A halftone selection made in an application or a driver overrides the printer default halftone setting. Dither Pattern NOTE: When using the Enhanced Halftone setting, the Dither option should be set to Standard.
NOTE: When using the Enhanced Halftone setting, Gamma Correction should be set to None. As with most other printer settings, gamma correction (which is a means of optimizing gray scales and shades of color) can probably be set through your application (see your application documentation for more information.) However, we provide a...
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(since several image colors may be mapped to a single printer color). We recommend that you use this CRD for printing spot colors.
RGB (Red-Blue-Green) format. The computer then converts the data into another RGB format to display it on the monitor. When the image data is sent to the printer, it is converted into CYMK (Cyan-Magenta-Yellow-blacK) format by the printer driver or application.
CMS maps each device’s color descriptions to the CIE model, which is an international, device-independent standard for color. For example, to make a printer’s color output look the same as the colors on your computer monitor, a CMS translates the monitor’s RGB colors into device-independent CIE color, and then translates from the CIE color into the printer’s CMYK colors.
A Pantone POCE device profile An ICC (International Color Consortium) device profile If this profile is not included with your printer, call QMS Customer Technical Assurance to check for availability. Instructions for installation and use are included on the Pantone disk provided with the printer.
(so it doesn’t tie up your host). However, no on-screen preview of output is provided, and you are not warned if a color is out of printer’s gamut (color range). PANTONE * Color Matching Your printer has been approved by Pantone Inc.
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QuarkXpress for the Macintosh, which also provides a PANTONE Color look-up chart. Instructions for installation and use of these files are included on the Pantone disk shipped with your printer. The formulas in the PANTONE Color look-up charts result in Pantone-approved color only under the following conditions:...
The Resident PostScript Fonts This section provides a list of the 65 fonts resident in your printer. All of these fonts are authentic: they are licensed and carry the true name. See your QMS vendor if you are interested in obtaining more fonts.
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Script Display O p t i m i z i n g C o l o r O u t p u t Helvetica Black Helvetica Black Oblique Helvetica Condensed Helvetica Condensed Oblique Helvetica Condensed Bold Helvetica Condensed Bold Oblique Helvetica Light Helvetica Light Oblique Helvetica Narrow...
Chapter 7 The Resident HP PCL Fonts The following typefaces are included with your printer for use with the HP PCL emulation. Courier 10 is 10 point, 12 pitch; Courier 12 is 12 point, 10 pitch. The Courier and Lineprinter fonts are bitmapped;...
Chapter 8 Printer Options Chapter highlights: Installing the optional sheet feeder Using an envelope cassette Using font and emulation cards Using a security card Installing Single In-line Memory Modules (SIMMs) Installing a direct network interface Converting the parallel port to Dataproducts...
Plus, this compact unit fits directly under the printer, so it requires no additional desktop space. Media and envelope cassettes are interchangeable between the printer and the optional sheet feeder.
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Turn the printer off, remove the power cord, and disconnect all interface cables from the printer. With the help of another person, pick up the printer by the four corners and align it above the sheet feeder (fig. 8.1). Keeping the printer level, lower it onto the sheet feeder (fig.
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the holes on the post and bracket are centered and that the flange on the bottom of the bracket goes into the slot on the post. b. Attach the bracket to the post using one of the two small metal screws that came with the sheet feeder (fig.
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Daily Operations,” for information on handling media and filling cassettes. NOTE: If you move the printer with the sheet feeder attached, lift the unit by the four bottom corners, not by the sheet feeder’s cassette slot. Before moving the printer, be sure to read “Moving the Printer”...
To use the envelope cassette Remove the paper cassette from the printer (fig. 8.4). Fig. 8.4 Remove the Paper Cassette P r i n t e r O p t i o n s...
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Chapter 8 On the envelope cassette, set the back and side envelope stackers (figs. 8.5 and 8.6) to the correct envelope size. Fig. 8.5 Set the side stackers Fig. 8.6 Set the rear stacker 8 - 6 P r i n t e r O p t i o n s...
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Chapter 8 Set the envelope-size key to the correct envelope size (fig. 8.7) Fig. 8.7. Set the size key P r i n t e r O p t i o n s 8 - 7...
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Lift the stacker arm and load 30 or fewer envelopes printing-side up, so that the flap side will be on the left when the envelope is pulled into the printer (fig. 8.8). Fig. 8.8 Load the envelopes Lower the stacker arm.
Font and Emulation Cards You can purchase cards containing emulations or fonts not resident on the printer. The printer can support two cards at once, either two font cards or a font and an emulation card. Fonts and emulation cards may go in either of the two slots located on the front of the printer, below the control panel.
Press the Online/Offline key to turn the LED off. If you forget to take the printer off line, turn the printer power off and back on to regain access to the printer’s resident fonts and the data stored in the printer’s memory.
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Fig. 8.10 Insert the Font or Emulation Card Depending on the type of card you are installing, either turn the printer on again or put it back on line. If you have installed CCITT emulation, before you send any print jobs, use the printer configuration menu to increase the amount of printer memory dedicated to non-PostScript Emulations by 50 KB.
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If you are removing an LN03 Plus or a ProCollection card, turn off the printer. Otherwise, press the Online/Offline key to take the printer off line (the LED should be off). Pull the card out gently. Depending on the type of card you are removing, either turn the printer on again or put it back on line.
CAUTION: The printer must be off line before you insert or remove a security card. If you forget to take the printer off line before you insert or remove a security card, turn the printer off and back on again to regain access to the data stored in the printer’s...
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Chapter 8 Insert the security card into either slot with the card’s front label facing left, toward the inside of the printer (fig. 8.11). Fig. 8.11 Insert the Security Card Press the Menu key to enter the Configuration menu. Press...
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INSTALLATION OPERATOR PASSWRD Then, specify the password. (See the section “Entering Alphanumeric Values” in chapter 4, “Printer Configuration,“ for detailed instructions for entering alphanumeric values.) When you have entered the complete password, press the Select key. This saves the password and returns you to the Installation menu.
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Chapter 8 11. Press Select, then specify the password. (See the section “Entering Alphanumeric Values” in chapter 4, “Printer Configuration,” for detailed instructions for entering alphanumeric values.) 12. When you have entered the complete password, press the Select key. This saves the password and returns you to the Installation menu.
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Once a menu is password-protected, you cannot enter it or make changes in it until you enter a valid password. You know a menu is password protected if ENTER PASSWORD appears on the message window when you try to enter the Configuration menu.
CAUTION: It’s very important to protect the printer controller board from electrostatic damage while performing this task. If an anti-static wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient...
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Turn the printer off and remove the power cord. Disconnect all interface cables from the printer. Position the printer so that the back is facing you. Using a screwdriver, loosen the two mounting screws that hold the controller board to the printer (fig. 8.12).
CAUTION: It’s very important to protect the printer controller board from electrostatic damage while performing this task. If an anti-static wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient...
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(fig. 8.13). Fig. 8.13 Reinstall the Controller Board Reconnect all interface cables and the power cord, and then turn on the printer. P r i n t e r O p t i o n s Chapter 8 8 - 2 1...
Chapter 8 Single In-Line Memory Modules (SIMMs) Additional printer memory allows you to increase data transfer and processing speed. To install SIMMs, Follow the instructions in “Removing the Controller Board” (earlier in this chapter), being careful to discharge electrostatic buildup before you begin.
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Chapter 8 Tilt the SIMM back to a 45° angle and slide it up and out of the connector (fig. 8.14). Fig. 8.14 Tilt the SIMM Back and Remove It P r i n t e r O p t i o n s 8 - 2 3...
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Chapter 8 Remove the new SIMM from the anti-static bag. Hold the new SIMM at a 45° angle, with the notch on the right-hand side (fig. 8.15). Insert the bottom edge of the new SIMM into an open connector. Fig. 8.15 Insert the SIMM into the Connector 8 - 2 4 P r i n t e r O p t i o n s...
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Gently pull the SIMM forward to a 90° angle until you feel it fit into place (fig. 8.16) behind the clips on either side of the connector. (You may need to use your fingers to open these clips.) When seated, the SIMM stands upright, firmly in place. CAUTION: If you cannot easily fit the SIMM into place, do not force it.
See chapter 4, “Printer Configuration,” for information on using the configuration menu. 10. In the printer configuration menu, use the Administration/ Miscellaneous/Restore Defaults option to make the printer recognize the additional memory.
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Your kit may contain additional parts not required for network interface installation on this particular printer. Follow the instructions in “Removing the Controller Board” (earlier in this chapter), being careful to eliminate electrostatic buildup before you begin. P r i n t e r O p t i o n s...
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Chapter 8 Using a Phillips screwdriver, remove the two screws from the blank optional I/O plate, and then remove the plate from the interface panel and set it aside (fig. 8.17). Fig. 8.17 Remove the Optional I/O Plate 8 - 2 8 P r i n t e r O p t i o n s...
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Examine the ends of the two plastic support posts that come with the smaller network interface card: one end has a slightly larger diameter and the other end is slightly more tapered. Insert the larger ends into the controller board (fig. 8.18). Snap the network interface card onto the plastic support posts (fig.
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Chapter 8 Hold the plastic ribbon cable so that the notch (key) on one end faces upward and slide it onto the interface card connector (fig. 8.19). Fold the plastic ribbon cable over so that the notch (key) on the other end is facing to the right and slide it into the controller board connector to the left of the network interface card.
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Examine the ends of the two plastic support posts that come with the daughterboard: one end has a slightly larger diameter and the other end is slightly more tapered. Insert the larger ends into the controller board. If you’re installing a CrownNet interface board (which does not require a daughterboard) skip to step 9.
Centronics to Dataproducts Conversion Your printer is shipped with a Centronics parallel port, but a kit for converting it to Dataproducts is available from your QMS vendor. Make sure you have all the parts necessary for the conversion. The...
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Two SIP resistors (not necessary for this procedure) A 50-pin to 36-pin cable Follow the instructions in “Removing the Controller Board” (earlier in this chapter), being careful to eliminate static electricity before you begin. Orient the controller board so that the side with the SIMMs is closest to you and the parallel port is located on your left side.
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Chapter 8 Place the two shunts on jumpers JP1 and JP2 (fig. 8.22). Make sure both sets of pins are covered by the shunts. Fig. 8.22 Place the Shunts on the Jumpers 8 - 3 4 P r i n t e r O p t i o n s...
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Chapter 8 Use a flat-tipped screwdriver to remove the existing 1K-ohm DIP resistor from the RP1 socket (fig. 8.23). Gently slide the screwdriver under the resistor and lift it up and off the controller board. Fig. 8.23 Remove the DIP Resistor P r i n t e r O p t i o n s 8 - 3 5...
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Chapter 8 Line up the notch on the 220-ohm DIP resistor with the notch on the RP1 socket. Carefully insert the resistor’s pins in the socket. Then align and install the 330-ohm DIP resistor in the RP2 socket the same way (fig. 8.24). Fig.
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If you didn’t remove a network interface board, skip to step 8. If you need to replace your network interface board installed, follow the instructions below: a. Snap the network interface card onto the plastic support posts (fig. 8.18). b. Using the two screws you removed earlier, refasten the interface plate to hold the network card in place (fig.
Chapter 8 Internal Hard Disk Installation These instructions explain how to replace the internal hard disk. Make sure you have all the parts necessary for the procedure. The internal hard disk upgrade kit includes the following: An internal hard disk An antistatic wristband Follow the instructions in “Removing the Controller Board”...
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Remove the old disk by pulling up on each corner while steadying the board near the disk with one hand (fig. 8.25). CAUTION: This disk fits tightly, so you have to pull firmly, but be careful not to flex the controller board while doing so. Fig.
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Chapter 8 Hold the new disk vertically (connector-side down with the bracket facing the SIMMs) and connect it to the ribbon cable (fig. 8.26). Inspect the connection from all four sides to make sure each pin is seated in the connector (no pins are exposed).
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If the printer fails to work properly after you replace the hard disk, check the following: Make sure the power cord and all interface cables are connected correctly and tightly, and that the printer power is on. Make sure that you didn’t miss any pins when you reattached the ribbon cable (no pins should be exposed).
Chapter 8 Using External Hard Disks In addition to the internal hard disk, your printer supports up to six optional external hard disks through its SCSI port. When an external hard disk is connected to the printer, you control the disk through the Administration/Disk Operations submenu (fig.
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QMS Crown printer, this QMS magicolor or magicolor Plus software automatically reorganizes the files on the external hard disk when the printer is turned off and back on. Once this reorganization is done, the files on the hard disk can no longer be accessed if the hard disk is reattached to an earlier QMS Crown printer.
If you want to format DSK6, use the procedure in “Formatting the Internal Hard Disk” in this chapter. If you do format DSK6, you will not be able to use the printer until you reload the system software (provided on a with your printer). See “Installing Print System Software and Fonts”...
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Format Disk operation, the disk cannot be used. Press the Menu key to remove the message and contact your printer vendor. With the printer off line (the Online LED is off), press the Menu and Next keys to display the message ADMINISTRATION DISK OPERATIONS Press the Select key to enter the Disk Operations menu.
Installing an Optional Card Font or Emulation To install optional fonts and emulations on a hard disk, use the following procedure: Make sure the printer is off line. Press the Menu key to display CONFIGURATION ADMINISTRATION Press the Select key to enter the Administration menu; then...
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(use the Online/Offline key to turn off the LED). b. Pull the card out gently. c. Turn on the printer, if it’s off, and put it back on line. d. If you have installed CCITT emulation, before you send any...
To remove an installed option from a hard disk, you need the original font or emulation card containing the files. Use the following procedure: Make sure the printer is off line. Press the Menu key to display CONFIGURATION ADMINISTRATION Press the Select key to enter the Administration menu; then...
Turn on the printer, if it’s off, and put it back on line. Formatting the Internal Hard Disk If you experience unexplained or erratic problems with the internal hard disk, you may want to reformat the hard disk and reload the print system software.
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Next key until the following message appears in the message window: FORMAT DISK DISK 6 Disk 6 is the printer’s internal hard disk. Press the Select key. The following message displays: FORMAT ARE YOU SURE? NOTE: If you decide not to format the internal hard disk, press the Menu key to back out of the submenus.
Installing Print System Software and Fonts Print system software and font backup disks are supplied with the printer in case you ever need to reinstall them. For example, if the printer’s internal hard disk is reformatted, the system software and fonts will need to be reinstalled.
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Choose the Send button to start the download. When downloading is complete, IDLE appears on the printer’s message window. 10. When the software has finished installing, turn the printer off and on again to activate the new code. 11. At the DOS C:\QMSSYS prompt, type the following command to delete the SYSTEM.DL file from the QMSSYS...
Installing System Software and Fonts from a PC to a Non-Functional Printer Follow these instructions to download system software and fonts from a PC to a non-functional printer: NOTE: These files take up about 5.5 MB of disk space when extracted.
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At the DOS C:\QMSSYS prompt, type the following command to make sure these files are in the QMSSYS directory: SYSTEM.DL, AF2PSFN1.DL, AF2PSFN2.DL, and AF2PCLFN.DL: 10. Turn the printer off and then on again. The following message displays in the window: QMS SOFTLOAD x.x READY TO BOOT 11.
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14. Press the Select key to enter the communication port submenu. The following appears on the second line of the message window: TARGET DISK 6 15. Press the Select key. The following message appears in the window: INSTALL TO DISK CONNECTING...
Installing System Software from a Macintosh to a Functional Printer NOTE: This installation procedure uses the LocalTalk port. Turn on the printer and wait for IDLE to appear in the message window. If the current printer system software is not functioning, see “Installing System Software and Fonts from a Macintosh to a...
Installing System Software and Fonts from a Macin- tosh to a Non-Functional Printer If the current printer system software is not functioning, you must connect your Macintosh to the printer’s serial port to reinstall the system software and the printer fonts. The download will not work over the LocalTalk interface in this case.
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B, “Technical Specifications,” for the correct cable pinouts. NOTE: If you have access to a PC, printer system software and fonts can also be downloaded from the PC to the printer’s parallel or serial port. See “Installing System Software and Fonts from a PC to a Non-Functional Printer,”...
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Send button to start the download. When the downloading process is complete, the message “Download Complete!” appears on the Macintosh screen and the following appears in the printer message window: INSTALL TO DISK COMPLETE...
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Chapter 8 11. At the printer control panel, press the Menu key. The following appears in the printer message window: QMS SOFTLOAD x.x INSTALL TO DISK 12. Press the Select key to enter the Install to Disk submenu. 13. Press the Next key until SERIAL appears in the second line of the message window: 14.
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INSTALL TO DISK COMPLETE 19. Repeat steps 11 through 18 to install the rest of the printer fonts on the disk labeled System Fonts 2/Macintosh. 20. When the system software and fonts are loaded use the following procedure to restart the printer: a.
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Chapter 8 NOTE: If you do touch some keys during this step, you must go back to step 20a and start from there again. 8 - 6 2 P r i n t e r O p t i o n s...
Chapter 9 Troubleshooting Chapter highlights: Responding to status messages Clearing media jams Preventing media jams Internal hard disk problems Miscellaneous problems: a quick check Mechanical problems Print quality problems Placing a service call...
DEV LOW T r o u b l e s h o o t i n g The printer is on line, and one or more jobs are in progress. The x is replaced by the number of jobs in the queue.
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IDLE IDLE INPUT PRINTING INNER INITIALIZING The printer is warming up and getting ready to go on 9 - 2 cartridge that needs attention. After installing the new cartridge, you have to clear this message through the control panel using the Clear Warning option. (See c ha pte r 6, “Consumabl es a nd Preve nta tive...
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The waste toner cover is not fully closed. Close the cover. The top cover of the printer is either off or partially open. Make sure it is seated properly and fully closed. A toner cartridge is empty. The x is replaced by the color of the toner cartridge that needs to be replaced.
No other jobs can be printed until this job has ended. The printer is warming up; the fuser is at a low temperature. Wait until the printer has warmed up before you print.
0 and the mes- sage does not reappear until after another complete cycle. If you continue to use the printer without the proper maintenance or part replacement, print quality can deteriorate and the wear on the printer can shorten the printer’s life.
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Chapter 9 Pull out the media cassette (fig. 9.1), and check the media-cassette slot. If media is there, skip to step 4. If not, continue to step 2. Fig. 9.1 Remove the Paper Cassette 9 - 6 T r o u b l e s h o o t i n g...
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Locate the manual-feed platform: it’s a black plastic tray at the top of the media-cassette slot. Remove the manual-feed platform by lifting it up and forward at the front until it drops out (fig. 9.2). Fig. 9.2 Remove Top Tray of Cassette Slot T r o u b l e s h o o t i n g Chapter 9 9 - 7...
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Check to be sure no other pieces of media are lodged farther back in the slot. Then, if you removed the manual-feed platform, replace it. (Push it back into the printer until it is secure.) Make sure the media in the cassette is in good condition, lies flat, and does not exceed the upper-limit mark on the cassette.
Clearing Inner Jams When the control panel message window displays INNER JAM, media has jammed leaving the OPC belt cartridge, and the leading edge has jammed around the transfer area. To clear this jam, use the following procedure: Open the back cover by pressing the top-right corner to release the spring latch (fig.
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Chapter 9 Open the transfer unit by grasping it in the center by the green handle and pulling it toward you and down (fig. 9.5). Fig. 9.5 Open the Transfer Unit NOTE: To avoid damage to the rollers, always remove jammed media gently.
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Chapter 9 Remove the jammed media if the media is around the drum by using the following procedure. Otherwise, skip to step 4. a. Open the manual feed tray by pressing the top, right corner (fig. 9.6). Fig. 9.6 Open the Manual Feed Tray T r o u b l e s h o o t i n g 9 - 1 1...
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Pull up the green handle on the OPC belt cartridge and then pull the cartridge out about 2" (5 cm) to relieve tension on the drum. c. Remove the media from the transfer unit end of the printer (fig. 9.7).
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Close the transfer unit, and then the back cover. Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print. T r o u b l e s h o o t i n g Chapter 9...
Chapter 9 Clearing Outer Jams When the control panel message window displays OUTER JAM, media has jammed leaving the paper exit unit. To clear this jam, use the following procedure: Open the back cover by pressing the top-right corner to release the spring latch (fig.
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This prevents the unfused toner from coming off on the exit rollers and getting down into the printer. Since toner images on the media aren’t set, avoid getting loose toner on your hands and clothes while removing the jammed media.
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Close the pressure release lever on the fuser unit. Close the paper exit unit. When the control panel message window displays IDLE, the printer is ready to print. 9 - 1 6 T r o u b l e s h o o t i n g...
(See chapter 5, “Print Media and Daily Operations,” or chapter 4, “Printer Configuration,” to learn how to use the Paper and the Media keys.) As a last resort, try turning the printer off and on (this will cause jobs to be lost). Jam Recovery...
Set the printer for the print media type and size currently in the cassette. (See chapter 5, “Print Media and Daily Operations,” or chapter 4, “Printer Configuration,” to learn how to use the Tray Select and Media keys.)
Keep the paper-feed rollers and the manual-feed belts clean. Dirty rollers and belts can draw media unevenly into the printer. See “Cleaning the Paper-Feed Roller and the Manual-Feed Belts” in chapter 6, “Consumables and Preventive Maintenance.”...
Administration/Special Pages menu.) If so, go to question 3. If not, check the following: Is the printer off line before you try to enter the menu? It should be. Is the cassette empty? If it is out of media, the message...
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If you still cannot identify the problem, contact your QMS vendor. Is the printer printing codes or not printing at all when in ESP mode? Reconfigure the port for the emulation in which you are trying to print. See chapter 4, “Printer Configuration,” for information on configuring the printer.
Does your application setup match the printer interface settings? Have you set up your printer port at the system level (DOS) and installed a color PostScript driver within your application? (Refer to your DOS, Windows, and application documentation.)
Is your application compatible with color PostScript Level 2? (Check the application manual. If your application supports color PostScript Level 1 but not Level 2, try setting the printer to Level 1 in the Administration/ Emulations/PostScript/Emulation Level menu.) Mechanical Problems Control Panel Selections Don’t Take Effect...
Chapter 9 Data LED Stays Lit After the printer warms up, if the Data LED stays on, two problems may exist. If you are downloading additional fonts, too many can overload the printer’s memory causing the printer to reset and lose information previously downloaded to RAM.
The reset process takes several minutes to complete. Blank Pages Check for a status message to be sure the printer is not out of toner or developer. T r o u b l e s h o o t i n g...
Not All Pages Print Check your cable. You could have the wrong kind of cable, or your printer may not be configured for the correct cable and port. Make sure no one pressed the Cancel key while your job was printing.
Print Quality Problems Generally Poor Print Quality Make sure the printer is set for the type of media (paper, transparency film, or thick stock) you are printing on: use the Media key on the printer’s control panel to tell the printer whether paper or transparencies have been loaded in the currently selected cassette.
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Make sure you have enough RAM installed for the job you are trying to print. If your printer has 12 MB RAM, color documents print in 300 dpi. Monochrome documents can be printed in 600 dpi if you configure the printer for monochrome printing,...
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Toner Cartridge” in chapter 6 for details.) Light Image on the Left or Right Side of the Page (all colors) Make sure the printer is level (maximum 1° slant). Dark Image (Entire Page) Decrease the print density for any color(s) used on the page (see “Adjusting Print Density”...
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If images are not printing within the imageable area for the page size you’re using, the printer may be out of alignment. See “The Status Pages” in chapter 5, “Print Media and Daily Operations,”...
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“Media Handling” section of Appendix B, “Technical Specifications.” Colors Not Registering Properly Check to make sure the printer is on a hard, level surface. Check for damage to the OPC belt cartridge. Replace it if necessary. Smudges on the Back of Pages Make sure the size key on the media cassette is set to the right size for each job.
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Smearing on Transparencies Make sure the printer is set for transparency printing: use the Media key on the printer’s control panel to tell the printer transparencies are in the currently selected cassette. See chapter 4, “Printer Configuration,” for information on using the control panel.
Placing a Service Call If you have a problem you cannot resolve, contact your QMS vendor. Your vendor is best equipped to immediately handle problem you may encounter. If you cannot get service from your vendor, see appendix A, “QMS Customer Support.” T r o u b l e s h o o t i n g Chapter 9 9 - 3 3...
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Chapter 9 9 - 3 4 T r o u b l e s h o o t i n g...
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Your QMS printer vendor Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems.
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When you use CompuServe, type the following command to go directly to the QMS library section.: go qmsprint The QMS library section contains application notes, printer drivers, utilities, technical information, and announcement files. The Internet The QMS server provides access to technical reports, new product announcements, a trade show schedule, and other general information about QMS.
The interface you are using, and, if serial, the protocol The application and version you are using The printer language you are using Your printer firmware version (listed on the status and start-up pages) If after consultation with CTA, you need to return the unit for...
Appendix A QMS World-wide Offices United States/ Latin America Canada Europe, Middle East, Africa Asia-Pacific A - 4 QMS, Inc. One Magnum Pass Mobile, AL 36618 (334) 633-4300 E-mail: info@qms.com Product Information: (800) 523-2696 OEM Information: (800) 631-2692 Consumables: (800) 777-7782 US Fax: (334) 633-4866 Latin America Fax: (334) 639-3347 QMS Canada, Inc.
Print Engine Print Method Resolution Page Size Letter Legal* Executive Envelopes (DL and Com 10) T e c h n i c a l S p e c i f i c a t i o n s Cyan, magenta, yellow, and black electrophotographic recording with semiconductor laser.
20,000 monochrome prints per month 250 sec. maximum; 180 sec. average Not more than 58 dB (A) Main power switch (back of printer) Remote power switch (front of printer) 20.5" W x 22.3" D x 14.6" H 520 mm W x 565 mm D x 370 mm H...
1000 W max.; 150 W ave. Operation 1000 W max.; 250 W ave. Energy Saver Mode* less than 45* W *Available only on Energy Star models of the magicolor Plus printer when Energy Saver mode is Appendix B B - 3...
Environmental Requirements B - 4 enabled. See chapter 4, “Printer Configuration,” for more information on Energy Saver mode. T e c h n i c a l S p e c i f i c a t i o n s...
Legal 1-Color Legal 4-Color Executive Com 10 *Com 10 and DL are supported by the magicolor Plus printer only. All measurements are accurate within 0.02"/0.5 mm. See chapter 5, “Print Media and Daily Operations,” for more information on media. T e c h n i c a l S p e c i f i c a t i o n s...
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Appendix B Print Media Types, Weights, and Recommended Brands Media Type Plain Paper Laser Paper Thick Stock (manual-feed only) Transparencies Labels Envelopes NOTE: Hammermill Paper offers free samples of its laser paper in varying weights. In the US, call toll free (800) 242-2148.
Consumables Your QMS vendor can provide the consumables listed below for your color printer. In the US, you can also call (800) 777-7782 to order consumables. Keep in mind that consumables can have an effect on your printer warranty. See “How Consumables Affect Your Warranty”...
Appendix B Options These are the options available for this printer at the time this manual went to press. Contact your QMS vendor for a complete, updated list, or (in the US) call QMS at (800) 777-7782. 250-sheet Sheet Feeder...
Q-FAX document 6502, “QMS-tested SIMMs and Hard Disks.” Warranty Considerations You should read your printer warranty carefully and be sure to store it in a safe place. Various factors can affect a printer’s warranty. Two important ones are consumables and electrostatic discharge.
SIMM or your printer’s controller board. To prevent this, use an antistatic wristband when handling printer circuit boards. To use it, attach one end of it to your wrist and the other end to any convenient...
Cable Pinouts LocalTalk The table below gives the correct pinouts for the printer end of the 8-pin LocalTalk cable used to connect a computer and printer: Pinout: LocalTalk Macintosh to Serial The table below gives the correct pinouts for a cable connecting the Macintosh printer or modem port to the printer serial port.
Appendix B Serial The table below gives the correct pinouts for the printer end of the 25-pin serial cable used to connect a computer and printer: Pinout: Serial IBM PC/XT, PC/AT, and Compatible Computers Pinout: IBM PC/XT Pinout: IBM PC/AT B - 1 2 Pin No.
Centronics Parallel The following table describes the Centronics parallel interface cable that can be used with your printer. (See “Notes to the Centronics Parallel Cable Pinouts Table” on the next page for more information.) Pinout: Centronics Parallel T e c h n i c a l S p e c i f i c a t i o n s...
To prevent noise effectively, these cables should be shielded and connected to the chassis of the system unit and printer, respectively. All interface conditions are based on TTL level. Both the rise and fall times of each signal must be less than 0.2 microseconds.
A transfer of two nibbles is required for each byte of information. In byte mode, bi-directional communication between the printer and the host is done in bytes. The byte mode may be used by the host device in a DMA (Direct Memory Access) mode for more efficient operation.
Appendix B Dataproducts Parallel The following table describes the Dataproducts parallel interface cable that can be used with your printer. Pinout: Dataproducts Parallel B - 1 6 Signal Return Pin No. Pin No. 45, 46 T e c h n i c a l S p e c i f i c a t i o n s...
To comply with part 15 of FCC rules, shielded interface cables must be used. WARNING! To prevent electrical shock, do not remove any covers from your printer unless you are experienced in working with circuit boards and are following instructions for procedures described in QMS documentation. ACHTUNG! Um einen Elektroschock zu vermeiden, sollte die Drucker- abdeckung niemals von Unbefugten geöffnet werden.
QMS, Inc., Mobile, AL Declaration of Manufacturer/Importer We hereby certify that the laser printer model magicolor is in compliance with Vfg 1046/1984 and is RFI suppressed. The marketing and sale of this equipment was reported to the German Postal Service.
Appendix C Laser Safety This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Colophon This manual was written with WordPerfect, illustrated with Adobe Illustrator and Micrografx Designer, and formatted with Ventura Publisher. The manual was printed in camera-ready form on a QMS printer. C - 4 N o t i c e s...
How Your Printer Works Your laser printer works using a combination of a mechanical and an electrical process. The whole process comes down to five stages in which mechanical parts move media (paper or transparencies) through the printer and progressively stronger electrical charges transfer toner from area to area as it forms the image.
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Appendix D A precharger unit puts an even charge across the OPC (Organic Photoconductor) belt. Think of it as preparing a surface for painting. When you send an image file, the QMS controller uses that information to control when the laser beam in the optical unit turns on and off as it scans the OPC belt.
Memory The memory requirements of the printer are dictated by the applications that you run. Of the printer’s memory, 9 MB are divided among blocks or “memory clients,” each dedicated to a specific purpose. Added or extra printer memory (if any) can be redistributed among the memory clients where it can best serve your specific printing needs.
To determine if and how you need to reallocate printer memory, you should first evaluate your printing environment (by answering the questions below);...
If you never plan to print on legal size pages, it is possible to decrease the frame buffer memory and use the excess memory somewhere else. CAUTION: The printer may lock up if not enough memory is allocated to the frame buffer. PostScript Heap...
This allows “context switching,” which is the ability to retain downloaded fonts and forms even after the printer changes from one emulation to another. Context switching prevents repetitive downloading and traffic congestion on networks.
System Memory Listed as System Use on the status page, this non-configurable client is the amount of RAM that is used to run the printer’s operating system. It is never increased or decreased. The system memory subtracted from the total amount of RAM identifies the amount of RAM available for all the other memory clients.
When a print job is sent to your printer, a portion of that job is stored in the spooling buffer (Administration/Memory/K Mem for Spool menu) while the rest of the job is being printed.
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0x01 0x54 (^a T) instead. (ASCII “T” is the result of XORing ^T with 0x40). This method of quoting guarantees that whenever the printer receives any of the eight control characters, the control function is intended regardless of whether the preceding character is a ^A. Any data byte not equal to one of the eight special control characters is transmitted by sending the data byte.
These options for the PS Protocol menus for optional network interface cards set the binary communications protocol (BCP) for communicating over that interface to a PostScript printer. The default option is normal. Any change to this menu takes effect immediately.
Appendix D Updated DOCs This section provides updated information on HP PCL 4 and PCL 5 DOCs. This information will be merged into the appropriate manuals as they are revised. But until then, it supersedes the following: QMS Crown Document Option Commands manual (part number 1800216-001E) and HP PCL 5 Emulation Technical Reference Manual (part number 1800304-001A).
Font Index Number In addition to its ID, a downloaded font also has an unique index number that is automatically assigned by the printer when the font is downloaded. This index number may change if new resources are added, but in practice it usually remains fixed. All currently...
Appendix D are retained when the system is reset (E or receipt of Printer Job Language). External objects reside on the additional resources. All objects are temporary when first created. They can be made permanent objects through PCL commands. Both temporary or...
Updated PCL 5 DOCs %%IncludeFeature:scalablefonts(value) Purpose: value: Default: %%IncludeFeature:install(resource id object id) Purpose: resource id: object id: A d d i t i o n a l T e c h n i c a l I n f o r m a t i o n Enables/disables PCL 5 scalable fonts (to print PCL 4 documents that have selected PCL 5 scalable fonts or to more closely emulate the PCL 4 font environment).
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Appendix D Example A: Job 1 %%IncludeFeature:emulation(pcl5) install(6 %%EndComments <ESC>)s#W<download font header>*c33E (s#W<char 33 data>*c34E (s#W<char 34 data>... *c5F Example A: Job 2 <ESC>(20Xthis text is NOT in the downloaded font... Example B: Job 1 %%IncludeFeature:emulation(pcl5) install(6 %%EndComments <ESC>)s#W<download font header>*c33E D - 1 8 job unless Retain Temporary is set to On or On Compatibility.
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%%IncludeFeature:remove(resource id object id object type) Purpose: Removes an external object from the printer system. A d d i t i o n a l T e c h n i c a l I n f o r m a t i o n...
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*, font, macro, pattern, or other object type (specifies the kind of objects that are to be deleted from the specified printer system). If object type is * or is not specified, then all objects on the specified resource with the specified object id are removed.
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Only the resident fonts may be selected (the available set varies from printer to printer). An asterisk * in the name indicates that a font is scalable, and that a point size needs to be applied using the pointsize command.
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Appendix D Purpose: index #: %%IncludeFeature:symbolset (name) Purpose: name: D - 2 2 Specifies the default font index number. This index is used when the Default Font selected is selectbyid. This allows for selection of fonts only on the current resource.
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%%IncludeFeature:criscrlf(value) Purpose: value: LFISCRLF CRISCRLF %%IncludeFeature:lfiscrlf (value) Purpose: value: A d d i t i o n a l T e c h n i c a l I n f o r m a t i o n Controls the default line termination mode (the <...
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Appendix D %%IncludeFeature:linesperinch (#) Purpose: %%IncludeFeature:pointsize(default font size) Purpose: default font: D - 2 4 equivalent code passed to the PCL line termination command. The second setting (lfiscrlf on, criscrlf off) is correct for most ASCII listings printed from UNIX machines.
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AUTOEXEC.BAT. Baud Rate or Baud printer. The computer and the printer must be configured at the same baud rate. It can be set from 300 to 38,400 baud, depending upon the type of computer used.
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A collection of characters. Command An instruction that tells the printer to perform a certain function. Commands are sent from the host computer to the printer via the interface cable when the printer is on line. Controller The software that controls the engine of a printer. The controller is the intelligence of the printer.
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The ability of the printer to respond to commands that are intended for a different type of printer. For example, when the printer is set for LaserJet Series II emulation, it responds to the same commands (HP PCL) that a LaserJet Series II printer does.
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ESP technology works with most popular commercially available applications. Escape Character character used to identify a printer command. It is usually not a printable character; instead, it is used as a preface for printer command codes. Escape Sequence sequences.
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Handshake, Handshaking communications protocol, to establish a data communications path. Devices must be able to communicate with each other. Your printer uses either XON/XOFF or DTR/DSR protocol to communicate with a computer. An acronym for hard disk drive.
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Header Page A special page printed before a print job that identifies the print job and helps users sort out the print jobs in the printer’s output tray. Header pages contain the following information: printer name, selected interface, job identification, title, submitting computer, job owner, routing message,...
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Menu Key The control panel key that accesses the printer Configuration menu when the printer is off line. Use this key to advance through the menus or to return to a previous position in the menu. When changing printer setup, press this key to cancel a change (before pressing the Select key) or to return to previous menus one level at a time.
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Not accepting data from the computer. The printer is taken off line by pressing the Online/Offline key. When the Online indicator is off, the printer is off line. The printer must be off line to enter the Configuration menu. On line Accepting data from the computer.
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See HP PCL. Permanent Soft Fonts into the printer’s memory that remain resident there, even if the printer is reset, until the printer is powered off or the fonts are deleted by software printer commands. (See download.) Persistent Remaining in the printer’s memory after you turn it off. Persistent parameters appear each time you turn on the printer.
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Criteria of print quality include the darkness, clearness, and sharpness of the printed page. Printer Driver A printer driver is a program that translates the file you are printing into a language that the printer understands. Usually, the printer driver is installed within an application.
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Resolution A measurement of the dots per inch (dpi) in output material, either printed or visual, as in a high-resolution monitor. Your printer features a 300 and 600 dpi resolution. An acronym for Read Only Memory, ROM is a more stable kind of memory than RAM.
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Soft Font Soft fonts are fonts created or stored on disks. They can be transferred to the printer’s memory and remain available to be used until the printer is turned off. See also download. Spacing All fonts are designed with either fixed or proportional spacing. In fixed spacing, all characters are the same width.
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Trailer Page A special page printed after a print job that identifies the print job and helps users sort out the print jobs in the printer’s output tray. Trailer pages contain the following information: printer name, selected interface, job identification, title, submitting computer, job owner, routing message,...
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Volatile Used to reflect printer parameters which remain in the printer’s memory only during the current power cycle. They are lost when you turn off the printer. XON/XOFF Control characters used for flow control in data transmission. G - 1 4...
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100K CHECKUP ....9-4 1284 parallel ..... . B-15 600 dpi Printing Jobs in .
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Pre-charger unit ....6-31 Printer ......6-25 Register roller unit .