Trouble-Shooting Guide - Clarity C320 User Manual

➤ Phone Will Not Operate
Disconnect any other equipment that may
be attached to the phone. Check your
phone cords and connections. Try a dif-
ferent line cord and/or handset cord to
determine if the problem is with one of the
cords. If problem lies in the cord simply
replace the cord.
➤ Dialing Problems
• Can't Dial Out
Make sure that TONE/PULSE switch
is set correctly. Phone should be set to
TONE if you have touch tone service
from your phone company. Phone should
be set to PULSE if operating with rotary
dial service.
• Phone Doesn't Dial Out
On First Attempt
Your phone may be at the end of a long
line of phones, due to the way the phone
company installed the wiring in your
neighborhood. In this case, your phone
may not get enough power from the phone
line. Try waiting 3-5 seconds after lifting
the handset before dialing the number.

TROUBLE-SHOOTING GUIDE

• Loss Of Numbers
Programmed Into Memory
Your C320 phone will maintain its memory
for up to 12 hours during a power loss. If
you unplug the phone from the telephone
line for long periods or lose your phone
service for an extended period of time you
will need to reprogram the phone.
➤ Programming Personal
Access Codes
• Difficulty Programming
Account Numbers
Your TONE/PULSE selector must be
switched to the TONE mode to enter
account numbers. This is because most
interactive phone systems require TOUCH
TONE to operate. If your phone service is
rotary service, you must have the switch
set to PULSE to dial a number. Once you
are connected move the switch to TONE
and enter your responses using TOUCH
TONE mode. When your call is complete
move the switch back to PULSE so you
are ready to make your next call.
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