JVC GR-D396US Instructions Manual page 47

The color of Snapshot looks strange.
The light source or the subject does not include
white. Or there are various different light sources
behind the subject.
➜Find a white subject and compose your shot so
that it also appears in the frame. (
The image taken using Snapshot is too
dark.
Shooting was performed under backlit conditions.
➜Press BACKLIGHT. (
The image taken using Snapshot is too
bright.
The subject is too bright.
➜Set "
" to "SPOTLIGHT". (
White Balance cannot be activated.
The Sepia (SEPIA) or Monotone (MONOTONE)
mode is activated.
➜Disengage the Sepia (SEPIA) or Monotone
(MONOTONE) mode before setting White
Balance. ( pg. 41)
The image looks like the shutter speed is
too slow.
When shooting in the dark, the unit becomes
highly sensitive to light when "GAIN UP" is set to
"AUTO".
➜If you want the lighting to look more natural, set
"GAIN UP" to "AGC" or "OFF". (
Other problems
The POWER/CHARGE lamp on the
camcorder does not light during charging.
Charging is difficult in places subject to extremely
high/low temperatures.
➜To protect the battery, it is recommended to
charge it in places with a temperature of 10°C to
35°C (50°F to 95°F). (
The battery pack is not attached firmly.
➜Detach the battery pack once again and re-attach
it firmly. ( pg. 14)
"SET DATE/TIME!" appears.
The date/time is not set.
➜Set the date/time. (
The built-in clock battery has run out and the
previously set date/time has been erased.
➜Consult your nearest JVC dealer for replacement.
pg. 37, 40)
pg. 39)
pg. 41)
pg. 31, 33)
pg. 51)
pg. 16)
TROUBLESHOOTING
Files stored in the memory card cannot be
deleted.
Files stored in the memory card are protected.
➜Remove protection from the files stored in the
memory card and delete them. (
When the image is printed from the printer,
a black bar appears at the bottom of the
screen.
This is not a malfunction.
➜By recording with "DIS" de-activated (
this can be avoided.
When the camcorder is connected via the
DV connector, the camcorder does not
operate.
The DV cable was plugged/unplugged with power
turned on.
➜Turn the camcorder's power off and on again,
then operate it.
Images on the LCD monitor appear dark or
whitish.
In places subject to low temperature, images
become dark due to the characteristics of the
LCD monitor. This is not a malfunction.
➜Adjust the brightness and angle of the LCD
monitor. ( pg. 17, 19)
When the LCD monitor's fluorescent light reaches
the end of its service life, images on the LCD
monitor become dark.
➜Consult your nearest JVC dealer.
Colored bright spots appear all over the
LCD monitor or the viewfinder.
The LCD monitor and the viewfinder are made
with high-precision technology. However, black
spots or bright spots of light (red, green or blue)
may appear constantly on the LCD monitor or the
viewfinder. These spots are not recorded on the
tape. This is not due to any defect of the unit.
(Effective dots: more than 99.99%)
The cassette will not load properly.
The battery's charge is low.
➜Install a fully charged battery. (
47
EN
pg. 28)
pg. 31, 32)
pg. 13)