Troubleshooting Printer Problems And Finding Solutions - Intermec PB50 User Manual

Chapter 3 — Troubleshooting and Maintaining the PB50

Troubleshooting Printer Problems and Finding Solutions

40
Possible PB50 Error Icons and Messages (continued)
Error Icon Error Message
Field out of label
Use the following tables to troubleshoot some common problems
you may encounter with the PB50 printer.
Printer Problems and Solutions
Problem
The printer does not turn
on when you press
Standby.
The blue light (Ready-to-
Work indicator) is
blinking.
Printer keeps printing or
feeding when it should
stop.
The printout is not in the
desired position.
Description
You are attempting to print in an area
that extends beyond the print
window. See the programmer's
reference manual for your type of
firmware (IPL or Fingerprint) for
information on how to set the media
parameters.
Possible Solution
• Replace the battery with a charged
battery.
• Connect external power to make sure
the printer works correctly and to charge
the battery.
• Make sure media is loaded and the
media cover is closed. For help, see
"Loading Media" on page
• There is a printing error. The screen
displays an error message containing
information on the error.
• The printer is paused. The printer is
cancelling a print job.
• Check media settings.
• Make sure the label gap sensor is clean.
For help, see "Cleaning the Printer" on
page 44.
• Check for errors in the software
application.
• Make sure the label gap sensor and
platen roller are clean.
PB50 Mobile Label Printer User's Guide
10.