Intermec EasyCoder PD42 User Manual page 53

EasyCoder PD42 Printer User's Guide
Chapter 4 — Troubleshooting and Maintaining the Printer
Other Printing Operation Problems
Problem
The Power control LED is
not lit when power is
switched on.
Error LED is turned on
after printing.
Label is jammed after
printing.
When printing, labels are
skipped.
When using cutter, label is
not cut straight.
When using cutter, label
cannot feed or abnormal
cutting occurs.
When using internal
rewinder, abnormal
function occurs.
Printer keeps printing or
feeding when it should
stop.
Printing is slow.
Solution / Reason
Check that the power cable is correctly
connected to the printer and electrical
outlet.
• Check if printer is out of media or
ribbon.
• Check if media is jammed or tangled.
• Check that the print mechanism is
locked and closed correctly.
• Check the cutter.
• Check application.
Clear the media jam (see
Jams" on page 49). If the label is stuck on
the thermal printhead, clean the printhead
(see "Cleaning the Printhead" on
page 57).
• Run a new testfeed (press (
• Check if label gap sensor is disturbed
by dust or foreign particles (see
"Adjusting the Label Gap Sensor" on
page 53).
• Check whether the media thickness
exceeds 0.25mm (9.8 mils).
• Check that the media is loaded
correctly. Check that the media runs as
close to the center section of the printer
as possible, and that the paper path is
straight.
• Check that the cutter is installed
properly.
• Check if paper feed rods are sticky.
Clean if needed (see
Media Compartment" on page
Check that media is loaded correctly.
• Check media settings.
• Check label gap sensor position.
• Clean if sensors need cleaning.
Check application.
"Clearing Media
)).
"Cleaning the
58).
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