A Password Problem - IBM ThinkPad X20 Supplementary Manual

Solving computer problems
v Contact your network administrator.
If the screen is still blank, and the beeps do not stop, have the computer
serviced.
Problem: When I turn on the machine, only a white cursor appears on a
blank screen
Solution: Reinstall your operating system, and turn on the computer. If you
still see only the cursor on the screen, have the computer serviced.
Problem: My screen goes blank while the computer is on.
Solution: Your screen saver or power management may be enabled. Move the
TrackPoint or press a key to exit the screen saver, or press the power switch to
resume from standby or hibernation.
Problem: The DOS full-screen looks smaller.
Solution: If you use a DOS application that supports only 640x480 resolution
(VGA mode), the screen image might look slightly distorted or appear smaller
than the display size. This is to maintain compatibility with other DOS
applications. To expand the screen image to the same size as the actual screen,
start the ThinkPad Configuration Program and click LCD; then select the
Screen expansion function. (The image might still look slightly distorted.)
Note: If your computer has a screen expansion function, you can use the
Fn+F8 keys to expand the screen image.

A password problem

Problem: I forgot my password.
Solution: If you forget your power-on password, you have to take your
computer to an IBM reseller or marketing representative to have the password
canceled.
If you forget your hard disk password, IBM will not reset your password or
recover data from the hard disk. You must take your computer to an IBM
reseller or an IBM marketing representative to have the hard disk drive
replaced. Proof of purchase is required, and a fee will be charged for parts
and service.
If you forget your supervisor password, IBM will not reset your password.
You must take your computer to an IBM reseller or IBM marketing
representative to have the system board replaced. Proof of purchase is
required, and a fee will be charged for parts and service.
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Chapter 2. Solving computer problems