Citizen CT-S651 User Manual

Citizen CT-S651 User Manual

Line thermal printer
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LINE THERMAL PRINTER
MODEL CT-S651
User's Manual

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Table of Contents
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Summary of Contents for Citizen CT-S651

  • Page 1 LINE THERMAL PRINTER MODEL CT-S651 User’s Manual...
  • Page 2 If you want to dispose of this product, do not mix it with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union. Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmüll.
  • Page 3: Declaration Of Conformity

    Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950-1 EMC: EN55022 EN61000-3-2 EN61000-3-3 EN55024 This declaration applies only to the 230-V model.
  • Page 4: General Precautions

    If you find omissions, errors, or have questions, please contact your Citizen Systems dealer. If you find any pages missing or out of order, contact your Citizen Systems dealer for a replacement. — 1 —...
  • Page 5 After having read this Manual, keep it in a safe, readily accessible place for future reference. Some of the descriptions contained in this manual may not be relevant to some printer models. The following describes the degree of hazard and damage that could occur if the printer is improperly operated by ignoring the instructions indicated by the warning symbols.
  • Page 6 • Dropping a metallic foreign object into the printer, may cause printer failure, fire, or electric shock. Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer. Do not handle the printer in the following ways: Do not subject the printer to strong impacts or hard jolts (e.g., being...
  • Page 7 • Doing so could cause heat to build up and deform the case or start a fire. Avoid using the printer near a radio or TV set or from supplying it from the same electric outlet as these appliances. Avoid using the printer interconnected with a cable or cord that has no protection against noise.
  • Page 8 • Neglecting these cautions may cause wires or insulation to break, which could result in electric leakage, electric shock, or printer failure. If the power cord sustains damage, contact your Citizen Systems dealer. Do not leave things around the electric outlet.
  • Page 9 Avoid using a sharp pointed device to operate panel buttons. Be sure to firmly insert the cable plugs into their mating sockets. • A cross connection may damage the printer’s internal electronics or the host system’s hardware. Only use the printer with devices that have designated solenoid specifications for the cash drawer interface connector.
  • Page 10: Daily Maintenance

    Do not touch any of the moving parts (e.g., paper cutter, gears, active electric parts) while the printer is working. In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair. Be careful that the covers do not pinch your hands or fingers.
  • Page 11: Table Of Contents

    3.2 Connecting Interface Cables ... 18 3.3 Connecting the Cash Drawer ... 20 3.4 Precautions for Installing the Printer ... 22 3.5 Partition for Paper Roll ... 23 3.6 Setting the DIP Switch on the Serial Interface Board ... 24 3.7 Adjusting the Paper Near-end Sensor ...
  • Page 12: General Outline

    1. GENERAL OUTLINE The CT-S651 line thermal printer series is designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. These printers have extensive features so they can be used in a wide range of applications.
  • Page 13: Unpacking

    1.2 Unpacking Make sure the following items are included with your printer. Printer: Interface cover: AC power cord: Power switch cover: 1 Sample paper roll: CD-ROM: CT-S651S (Built-in power supply type) 36AD3 AC adapter built in CT-S651A (AC adapter type) 1.3 Model Classification...
  • Page 14: Basic Specifications

    1.4 Basic Specifications Item Model CT-S651 Print method Line thermal dot print method Print width 80 mm/640 dots, 72 mm/576 dots, 64 mm/512 dots, 54.5 mm/436 dots, 54 mm/432 dots, 52.5 mm/420 dots, 48 mm/384 dots, 45 mm/360 dots, 48.75 mm/390 dots, 68.25 mm/546 dots 8 ×...
  • Page 15: Explanation Of Printer Parts

    *4: The 36AD2 is the AC adapter packaged as an accessory with the CT-S651A. The 36AD3 is the AC adapter built in to the CT-S651S. *5: Compliant if the Citizen Systems AC adapter (36AD2/36AD3) is used. 2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance...
  • Page 16 Press this button to feed paper. In case of a cutter lock, remove the cause of the lock, close the paper cover, and then press the FEED button. The printer enters the mode for setting memory switches and running self- printing. Refer to 4.4 Self-printing Refer to 4.6 Error Messages...
  • Page 17 Rear connectors Interface connector (serial, parallel, USB, etc.) Interface connector (serial, parallel, USB, etc.) Connects to the interface cable. The serial interface board is equipped with a DIP switch. Cash drawer kick-out connector Connects to the cable from the cash drawer. Power connector (AC adapter type) Connects to the AC adapter cable.
  • Page 18: Inside The Paper Cover

    2.2 Inside the Paper Cover Print head (thermal) Paper thickness selection lever (blue) Auto cutter Platen Feeds the paper. Do not remove the platen except to do maintenance. Paper near-end sensor (PNE sensor) Detects when the paper is near the end of the roll. Adjust the position of the sensor to determine when it detects the end of the paper is near.
  • Page 19: Other Built-In Functions

    User memory You can save user-defined logo and character data in this memory. Data remains stored in this memory even if the printer is turned off. For information on how to save data, refer to the Command Reference. Memory switch Setting of various kinds of functions can be stored in memory.
  • Page 20: Setup

    Keep the AC power cord away from heat generating appliances. The insulation on the AC power cord may melt and cause a fire or electric shock. If the printer is not going to be used for a long time, unplug the AC power cord from the electric outlet.
  • Page 21: Connecting Interface Cables

    3.2 Connecting Interface Cables Turn off the power. Orient the interface cable correctly and insert it into the interface connector. Serial interface USB interface (hub type) Ethernet interface Parallel interface USB interface Front view Powered USB interface — 18 —...
  • Page 22 Be careful not to insert the USB interface cable into the cash drawer kick-out connector. To connect more than one printer to a single computer via a USB interface you must change the serial number of the USB interface. Hold the connector of the Ethernet interface cable perpendicular and straight when connecting or disconnecting it.
  • Page 23: Connecting The Cash Drawer

    Turn off the power. Confirm the orientation of the cash drawer kick-out cable connector and connect it to the cash drawer kick-out connector at the back of the printer. Remove the screw for the ground wire. Screw the cash drawer’s ground wire to the body of the printer.
  • Page 24 The solenoid used for the cash drawer should be 24 Ω or more. Do not allow the electric current to exceed 1 A. Excessive current could damage or burn out the circuits. Function Shielded Cash drawer Printer — 21 — Connector used: TM5RJ3-66 (Hirose) or equivalent Applicable connector:...
  • Page 25: Precautions For Installing The Printer

    Locations where the printer is not level. • The printer may fall and cause an injury. • The quality of printing may deteriorate. Oriented other than as specified. • The printer may malfunction, be damaged, or cause an electric shock. Vertical position — 22 —...
  • Page 26: Partition For Paper Roll

    3.5 Partition for Paper Roll Set the partition to the width of the paper roll you are loading. The partition is set at the factory to the position shown below. For 3-inch type: 80-mm wide paper roll For 2-inch type: 58-mm wide paper roll, 60-mm wide paper roll (2-sheet partition installed.) Turn off the power.
  • Page 27: Setting The Dip Switch On The Serial Interface Board

    3.6 Setting the DIP Switch on the Serial Interface Board Turn off the printer and unplug the power cord from the electric outlet. Remove the mounting screws of the serial interface board. Remove the serial interface board from the printer.
  • Page 28: Adjusting The Paper Near-End Sensor

    3.7 Adjusting the Paper Near-end Sensor Change the settings of the paper near-end sensor to set the position at which the near-end of the paper is detected. Use a pointed object, such as a pen, to gently press the button to change the paper near-end sensor.
  • Page 29: Loading Paper

    If the paper is skewed and not coming straight out of the paper cover, open it and straighten the paper. Always pull a few cm of paper straight out of the printer if you open the paper cover while paper is loaded.
  • Page 30: Attaching The Power Switch Cover

    3.9 Attaching the Power Switch Cover Attach this cover to prevent the power switch from being used. Press the power switch cover onto the power switch compartment until it clicks. Power switch cover Put a screwdriver or other pointed object into the grooves on the power switch cover to remove it.
  • Page 31: Attaching The Interface Cover

    3.10 Attaching the Interface Cover Attach the interface cover to the back of the printer. The shape of the interface cover is different depending on the type of power source. Press the interface cover as shown in the diagram until you hear it click.
  • Page 32: Maintenance And Troubleshooting

    4. MAINTENANCE AND TROUBLESHOOTING 4.1 Periodic Cleaning A dirty print head or platen may reduce printing quality or cause malfunctions. We recommend cleaning the printer periodically (every 2 to 3 months) as shown below. Turn off the power. Press up on the cover open button to open the paper cover.
  • Page 33: Clearing A Cutter Lock (1)

    If the blade of the auto cutter still remains extended, use the following procedure to clear the locked cutter. Turn off the printer and unplug the power cord from the electric outlet. Press up on the cover open button to open the paper cover.
  • Page 34 The print head is hot immediately after printing. Do not touch it. Do not touch the print head with bare hands or metal objects. If the above procedure does not retract the auto cutter, contact your Citizen Systems dealer. Front cover release button —...
  • Page 35: Self-Printing

    While paper is loaded, press and hold the FEED button while turning the power on. Hold the FEED button down for about one second and then release it to start self-printing. The printer prints its model name, version, DIP switch settings, memory switch settings, and a list of built-in fonts.
  • Page 36: Hexadecimal Dump Printing

    4.5 Hexadecimal Dump Printing Print received data in hexadecimal. If problems such as missing or duplicated data occur, this function allows you to check whether or not the printer is receiving data correctly. How to do hexadecimal dump printing Load paper.
  • Page 37: Error Messages

    Do not open the paper cover during printing. If the paper cover is opened, the ERROR LED lights or flashes. Check the paper and always pull a few cm of paper straight out of the printer before closing the paper cover. Printing resumes. Sending a command to resume printing may be required depending on the memory switch setting.
  • Page 38 The status display for various messages is shown below. Status Paper near-end Paper-end Paper cover open or front cover open Paper cover open or front cover open Cutter locked Memory error Print head hot Low-voltage error High-voltage error Waiting for macro to execute Notes: *1: If the paper cover or front cover is open in standby.
  • Page 39: Other

    5. OTHER 5.1 External Views and Dimensions (Unit: mm) Built-in power supply type AC adapter type — 36 —...
  • Page 40: Printing Paper

    5.2 Printing Paper Use the paper shown in the following table or paper of the same quality. Paper type Recommended TF50KS-E2D, TF50KS-E or TF60KS-E from Nippon Paper thermal roll PD150R or PD160R from Ohji Paper paper PA220AG, HP220A, HP220AB-1, F230AA, P220AB, or PB670 (2-color paper) from Mitsubishi Paper Paper width 83 Maximum print area 80...
  • Page 41: Manual Setting Of Memory Switches

    5.3 Manual Setting of Memory Switches Memory switches are used to set various printer settings. The memory switches can be set manually (set by hand on the printer) or by commands. This section explains how to perform manual settings. For information on how to set the memory switches using commands, please refer to the Command Reference.
  • Page 42 Press the FEED button twice and close the paper cover. The printer enters the mode for setting memory switches individually. The printer prints “Memory SW (1)” and the current setting, 0 (off) or 1 (on). (The current settings for memory switches 7 to 10 are not printed.) Current memory switch Press the FEED button.
  • Page 43 12. Press the FEED button for at least two seconds. The changed memory switch settings are saved and a list of them is printed. The printer exits individual setting mode when printing is finished. Memory switch initialization Set all the memory switches to the factory settings.
  • Page 44 Invalid Fixed Fixed Fixed Invalid Close Command Fixed Fixed Invalid Fixed Fixed Fixed Fixed Invalid Valid Invalid 1/360 Virtual COM Printer Class Fixed Fixed Fixed Fixed Fixed Full — Valid Valid Fixed Valid Valid — — — — — Valid —...
  • Page 45 Switch no. MSW6-1 Act. For Driver MSW6-2 Character Space MSW6-3 MSW6-4 MSW6-5 MSW6-6 MSW6-7 MSW6-8 Switch no. Function MSW7-1 Baud Rate MSW7-2 Data Length MSW7-3 Stop Bit MSW7-4 Parity MSW7-5 Flow Control MSW7-6 DMA Control MSW7-7 VCom Protocol MSW8-1 Print Width MSW8-2 Paper Type MSW9-1...
  • Page 46 TZ74948-00F A02053E-1004...

Table of Contents