Table of Contents
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Quick Links
Basic Operation Guide
Network Setting Procedure
Security Functions
Searching in Detail
See the e-Manual.
User Software CD-ROM
Searching the Installation and
Connection Procedure
See the Starter Guide.
Be sure to read the manual before using
the machine.
Keep the manual for future reference.
Quick View- Perform Useful Tasks
1
Before Using the Machine
2
Document and Paper Handling
3
Copying
4
Printing from a Computer
5
Registering Destinations
in the Address Book
6
Using the Fax Functions
7
Using the Scan Functions
8
Maintenance
9
Troubleshooting
10
Registering/
Setting the Various Functions
11
Appendix
Next
Page
P.1-1
P.2-1
P.3-1
P.4-1
P.5-1
P.6-1
P.7-1
P.8-1
P.9-1
P.10-1
P.11-1
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Chapters
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Troubleshooting
Related Manuals for Canon imageCLASS D1370
Summary of Contents for Canon imageCLASS D1370
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Page 1: Basic Operation Guide
Basic Operation Guide Network Setting Procedure Security Functions Searching in Detail See the e-Manual. User Software CD-ROM Searching the Installation and Connection Procedure See the Starter Guide. Be sure to read the manual before using the machine. Keep the manual for future reference. Quick View- Perform Useful Tasks Before Using the Machine Document and Paper Handling... - Page 2 Quick View- Perform Useful Tasks Copy Print There are a variety of copy functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce copies as well as copy multiple documents onto one sheet. Additionally, you can erase the background of the document or adjust the density and image quality before copying.
- Page 3 Copy Print There are a variety of print functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce documents, print multiple-page data onto one sheet, and perform 2-sided printing. Also you can print from a USB memory connected to the machine as well as from a computer.
- Page 4 Quick View- Perform Useful Tasks Copy There are a variety of fax functions that are explained in later pages of this manual as well as in the e-Manual. The machine is also equipped with the PC Fax function which can send a document from a computer directly, which reduces paper costs.
- Page 5 Copy Print Various Sending/Receiving Functions Various Sending Functions Various Methods for Specifying a Destination You can register fax destinations in the address book. You can specify the destinations using various methods, enabling you to send documents quickly and easily. Destination search A A A A A B B B B B C C C C C...
- Page 6 Quick View- Perform Useful Tasks Copy Print There are a variety of scan functions that are explained in later pages of this manual as well as in the e-Manual. You can easily save scanned documents into your computer or a USB memory, and also send them to your e-mail application or a file server directly from the machine.
- Page 7 Copy Print There are a variety of network settings that are explained in the e-Manual. Since the machine has a built-in network board, you can print, fax, and scan from a computer via a network. You can also perform efficient management by configuring the machine using the Remote UI.
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Page 8: Table Of Contents
C o n t e n t s Contents Manuals for the Machine Available Features How to Use This Manual Important Safety Instructions Installation Requirements and Handling Legal Notices Laser Safety Before Using the Machine Parts and Their Functions Front Side Back Side Interior Operation Panel FAX operation panel (D1370/D1350 Only) LCD (Standby Mode) Copy Mode Fax Mode (D1370/D1350 Only) Scan Mode USB Direct Print Mode Navigating the Menu... - Page 9 Printing from a Computer Preparing to Print from Your Computer Printing from a Computer Scaling Documents Printing Multiple Pages on One Sheet 1-sided Printing and 2-sided Printing Checking and Canceling Print Jobs Registering Destinations in the Address Book Registering Destinations in the Address Book One-touch keys Coded dial Group dialing Registering and Editing One-Touch Keys Registering and Editing from the Operation Panel Registering and Editing One-Touch Keys using the Remote UI Registering and Editing Coded Dial Codes Registering and Editing from the Operation Panel...
- Page 10 Using the Scan Functions Basic Scan Operations Scanning Using Keys on the Operation Panel Saving Scanned Documents to USB Memory Device E-mailing Scanned Documents (D1370 Only) Sending Scanned Documents to a File Server (D1370 Only) Maintenance Cleaning the Machine Cleaning the Exterior Cleaning the Fixing Unit Cleaning the Platen Glass Cleaning the Feeder Cleaning the Feeder Automatically...
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Page 11: Manuals For The Machine
Manuals for the Machine Read this manual first. This manual describes the settings for setting up the machine and installing the software. Be sure to read this manual before using the machine. Read this manual next. This manual describes the basic use of the machine. -
Page 12: Available Features
Available Features The machine offers the following features. : available ○ — : not available Copy (2-sided) ○ D1370 ○ D1350 D1320 ○ How to Use This Manual Symbols Used in This Manual Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To WARNING use the machine safely, always pay attention to these warnings. Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the CAUTION machine safely, always pay attention to these cautions. Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine IMPORTANT correctly, and avoid damage to the machine or property. Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is NOTE highly recommended. Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Keys and Buttons Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual. -
Page 13: Important Safety Instructions
• Do not install the machine in a location near alcohol, paint thinner, or other flammable substances. If flammable substances come into contact with electrical parts inside the machine, this may result in a fire or electrical shock. • Do not place the following items on the machine. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids If these items come into contact with a high-voltage area inside the machine, this may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn off the power switches of the machine and computer (1) and disconnect the interface cable if it is connected (2). Then, unplug the power plug from the AC power outlet (3) and contact your local authorized Canon dealer. O F F CAUTION • Do not install the machine in unstable locations, such as on unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. • The ventilation slots are provided for proper ventilation of working parts inside the machine. Never place the machine on a soft surface, such as a bed, sofa, or rug. Blocking the slots can cause the machine to overheat, resulting in a fire. • Do not install the machine in the following locations, as this may result in a fire or electrical shock. - A damp or dusty location - A location exposed to smoke and steam, such as near a... - Page 14 • Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you may be unable to unplug it in an emergency. Handling WARNING • Do not disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock. • Electrical equipment can be hazardous if not used properly. Do not allow children to touch the power cord, cables, internal gears, or electrical parts. • If the machine makes an unusual noise or emits smoke, heat, or an unusual smell, immediately turn off the power switches of the machine and computer and disconnect the interface cable if it is connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Continued use can result in a fire or electrical shock. • Do not use flammable sprays near the machine. If flammable substances come into contact with electrical parts inside the machine, this may result in a fire or electrical shock. • Always turn off the power switches of the machine and computer, and then unplug the power plug and interface cables before moving the machine. Failure to do so can damage the cables or cords, resulting in a fire or electrical shock. • Confirm that the power plug or power connector is inserted completely after moving the machine. Failure to do so can result in an overheating and fire. • Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water, liquids, or other flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these items come into contact...
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Page 15: Maintenance And Inspections
• Some areas inside the machine are subject to high voltage. When removing jammed paper or when inspecting inside of the machine, be careful not to allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this can result in burns or electrical shock. • Do not dispose of used toner cartridges in open flames. This may cause the toner remaining inside the cartridges to ignite, resulting in burns or fire. • Confirm that the power plug or power connector is inserted completely after cleaning the machine. Failure to do so can result in an overheating and fire. • Check the power cord and plug regularly. The following conditions may result in fire, so please contact your local authorized Canon dealer or the Canon help line. - There are burn marks on the power plug. - The blade on the power plug is deformed or broken. - The power is turned OFF or ON when bending the power cord. - The coating of the power cord is damaged, cracked, or dented. - A part of the power cord becomes hot. • Check regularly that the power cord and plug are not handled in the following manner. Failure to do so can result in a fire or electrical shock. - The power connector is loosened. - Stress is being applied to the power cord by a heavy object or by fixing it with staples. - Page 16 Consumables WARNING • Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. • Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire. • When disposing of a toner cartridge, place the toner cartridge into a bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations. CAUTION • Keep the toner cartridges and other consumables out of the reach of small children. If the toner or other parts are ingested, consult a physician immediately. • Do not attempt to disassemble the toner cartridge. The toner may scatter and get into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician. • If toner leaks from the toner cartridge, be careful not to inhale the toner or allow it to come into direct contact with your skin. If the toner comes into contact with your skin, wash with soap. If the skin becomes irritated or you inhale the toner, consult a physician immediately. • Do not pull out the sealing tape forcefully or stop at midpoint, as this may cause toner to spill out. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician. Others WARNING • If you are using a cardiac pacemaker This machine generates a low level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from this machine and consult your physician immediately.
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Page 17: Temperature And Humidity Conditions
Installation Requirements and Handling In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions. Also, read the remarks carefully. Temperature and Humidity Conditions • Temperature range: 50 to 86°F (10 to 30°C) • Humidity range: 20 to 80 % RH (no condensation) IMPORTANT Protecting the machine from condensation • To prevent condensation from forming inside the machine in the following cases, let the machine adjust to the ambient temperature and humidity for at least two hours before use. - When the room where the machine is installed is heated rapidly - When the machine is moved from a cool or dry location to a hot or humid location • If water droplets (condensation) form inside the machine, this can result in paper jams or poor print quality. When using an ultrasonic humidifier When you are using an ultrasonic humidifier, it is therefore recommended that you use purified water or other water that is free of impurities. -
Page 18: Customer Support
• Avoid shaking or applying a shock to this machine. • To prevent a paper jam, do not turn the power ON/OFF, open/close the operation panel or rear cover, and load/ unload paper in the middle of printing operation. • Be sure to remove the toner cartridge from the machine when transporting the machine to a distance. • To avoid exposing the toner cartridge to light, place it in the protective bag included with this machine or wrap it in a thick cloth. • Clean this machine regularly. If this machine becomes dusty, it may operate improperly. • Use a modular cable of 3 m or shorter in length. • Depending on your locale or your telephone connection, you may be unable to perform data communication. In this case, contact your local authorized Canon dealer or the Canon help line. • The repairing parts and toner cartridges for the machine will be available for at least seven (7) years after production of this machine model has been discontinued. Customer Support Customer Support (U.S.A.) Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, try to solve it by using the information in Chapter 9. If you cannot solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday. On-line support for 24 hours is also available at the website. -
Page 19: Legal Notices
Legal Notices International ENERGY STAR Program As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among participating nations. IPv6 Ready Logo The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-1 established by the IPv6 Forum. Trademarks Canon, the Canon logo, and imageCLASS are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. Apple, Mac OS, and Macintosh are trademarks or registered trademarks of Apple Inc. in the U.S. and/or other countries. Microsoft, Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. Copyright © 2011 by Canon Inc. All rights reserved. - Page 20 Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. For CA, USA only Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details. Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain...
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Page 21: Users In Canada
(e.g., 10 is a REN of 1.0). An FCC compliant telephone line cable and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premise wiring using a compatible modular jack that is Part 68 compliant. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subjected to state tariffs. In Case of Equipment Malfunction Should any malfunction occur which cannot be corrected by the procedures described in this guide or the e-Manual, disconnect the equipment from the telephone line cable and disconnect the power cord. The telephone line cable should not be reconnected or the power switch turned ON until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment, Information regarding Authorized Service Facility locations can be obtained by calling Canon Customer Care Center (1-800-OK-CANON). Rights of the Telephone Company If this equipment (imageCLASS D1370/D1350/D1320) causes harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services that may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user. However, if advance notice is not possible, the telephone company will notify the customer as soon as possible. Also, the customer will be advised of his/her right to file a complaint with the FCC if he/she believes it is necessary. - Page 22 • Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTE This equipment complies with the Canadian ICES-003 Class B limits. Utilisation au Canada Conditions à Remplir Préalablement à L’installation d’un Télécopieur Canon A. Emplacement Prévoir une table, un meuble, ou un bureau suffisamment solide et de taille appropriée (voir le chapitre 11, Annexe (Appendix), pour les indications de poids et dimensions). B. Installation téléphonique 1. Une seule ligne téléphonique (tonalités ou impulsions) doit être utilisée. 2. Il faut commander un jack modulaire CA11A qui sera installé par la compagnie téléphonique. Sans ce jack, la mise en place serait impossible. 3. Si vous vous abonnez à une nouvelle ligne, demandez une ligne d’affaires normale de qualité téléphonique courante ou équivalente. Prenez un abonnement d’une ligne par appareil. Ligne automatique interurbaine Ligne automatique internationale (si vous communiquez avec les pays étrangers)
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Page 23: Laser Safety
Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous radiation. Since radiation emitted inside the machine is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. CAUTION Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. The label is attached to the laser scanner machine inside the machine and is not in a user access area. xxiii... - Page 24 xxiv...
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Page 25: Before Using The Machine
Before Using the Machine This chapter describes the features of the machine and its useful functions. Parts and Their Functions Front Side Back Side Interior Operation Panel FAX operation panel (D1370/D1350 Only) LCD (Standby Mode) Copy Mode Fax Mode (D1370/D1350 Only) Scan Mode USB Direct Print Mode Navigating the Menu Entering the Menu Screen Scrolling the Menu Selecting a Menu Item Configuring Menus Using the Navigation Keys... -
Page 26: Parts And Their Functions
Parts and Their Functions This section describes the parts of the machine and their functions Front Side (10) Feeder Used to continuously scan documents automatically. Document guides Adjust these guides to fit the document. Document feeder tray Place your documents on. Document delivery tray Used to store documents returned by the feeder. Operation panel Used to perform various tasks. “Operation Panel” (→P. 1-4) Multi-purpose tray You can load paper using the multi-purpose tray. Load postcards or envelopes here. Auxiliary Tray (Multi-purpose Tray) Pull it out and load the paper stack. Paper Guides (Multi-purpose Tray) Adjust these guides to fit the document. Paper stopper Prevents paper from falling from the output tray. -
Page 27: Back Side
Back Side Interior Scanning area Used to scan documents from the feeder. Platen glass Place your documents on. Toner guides Used to insert the toner cartridge so that the protrusion on the side of the toner cartridge fits into these guides. USB port Connect the USB cable. LAN port Connect the LAN cable. External telephone line jack Connect the external telephone. Telephone line jack Connect the telephone cable. Power socket Connect the power cord. Lower rear cover Open this guide to clear paper jams. Sub-output tray Printed paper is output to the sub-output tray with the printed side facing up. Printed paper is stacked in reverse page order. The sub-output tray is suitable for use when printing transparencies, labels, or envelopes that curl easily, because the printed paper remains flat when output. -
Page 28: Operation Panel
Operation Panel D1370/D1350 D1320 [Menu] key [2-Sided] key [Select Paper] indicator [Select Paper/Settings] key Mode switch keys [Reset] key [Status Monitor/Cancel] key ] Key ] Key ] Key ] Key [OK] key [Back] key [View Settings] key Numeric keys ([0]-[9]) [*] key [#] key [Report] key... -
Page 29: Fax Operation Panel (D1370/D1350 Only)
FAX operation panel (D1370/D1350 Only) [One-touch Speed Dial] keys [Address Book] key [Coded Dial] key [Recall] key [Hook] key [Pause] key Press to select destinations registered in one-touch keys. Searches recipients registered under one-touch keys or coded dial codes. Specifies recipients registered. Redial the last number called. (Only enabled when the mode screens for fax, e-mail or file server operations are displayed.) Press when you want to dial without lifting up the handset of the external telephone. Press to insert a pause in the fax number. -
Page 30: Lcd (Standby Mode)
LCD (Standby Mode) This section describes the following screens. • Copy Mode • Fax Mode (D1370/D1350 Only) • Scan Mode • USB Direct Print Mode NOTE To change standby display • You can change the standby display that appears when the power switch is turned ON. e-Manual → Basic Operation → Customizing Display Settings →... -
Page 31: Navigating The Menu
Navigating the Menu This section describes how to navigate the menu and configure menu options on the menu screen. Use the following keys to navigate the menu and configure menu options. Keys to be used for this operation Menu Back Entering the Menu Screen Press [ ] (Menu) to enter the menu screen. Configuring Menus Using the Navigation Keys How to configure menus What you want to do Adjust levels such as density on the scale Set the timer Enter numbers or characters such as a PIN. -
Page 32: Returning To The Default Screen
Returning to the Default Screen Press [ ] (Menu) to exit the menu screen and return to the default screen. NOTE If you press [ ] (Menu) before you press [OK] The changes made to the settings are not saved. -
Page 33: Entering Text
Move the cursor by pressing [ To enter a space, move the cursor to the end of the text and press [ Deleting text, symbols, or numbers To delete text, numbers, or symbols, press [ To delete all text, numbers, or symbols, press and hold ] (Clear). Example: Enter <CANON>. Make sure that the entry mode is set to <A>. Press [ ] until the letter “C” appears on the screen. Register Unit Name <Apply> Entry Mode: A Press [ ] until the letter “A”... - Page 34 Press [ ] until the letter “N” appears on the screen. Register Unit Name CANON <Apply> Entry Mode: A Select <Apply> using [ ] or [ ] and press [OK]. The entry is complete. 1-10...
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Page 35: Setting The Sleep Timer
Setting the Sleep Timer The machine automatically enters the sleep mode after it has been idle for a specified length of time. Keys to be used for this operation Menu Press [ ] (Menu). Select <Timer Settings> using [ ] or [ ] and press [OK]. Menu Preferences Timer Settings Common Settings Copy Settings Select <Sleep Timer> using [ ] or [ ] and press [OK]. -
Page 36: Setting The Current Date And Time
Setting the Current Date and Time Specify the date and time display formats and set the current date and time. The specified date and time are used for some fax functions and reports. Keys to be used for this operation Menu Press [ ] (Menu). Select <Timer Settings> using [ ] or [ ] and press [OK]. Menu Preferences Timer Settings Common Settings Copy Settings Select <Time &... -
Page 37: Document And Paper Handling
Document and Paper Handling Document Type Supported Document Types Scan Area Copy Scan Placing Documents Placing Documents on the Platen Glass Placing Documents in the Feeder Supported Paper Types Paper Size Paper Type Printable Area Loading Paper In the Paper Drawer In the Multi-Purpose Tray Precautions when Loading Paper Paper Loading Capacity... -
Page 38: Document Type
Document Type Supported Document Types • Plain paper • Heavy paper • Photograph Type • Small documents (for example, index cards) • Special types of paper (for example, tracing paper, transparencies, etc.)* • Booklet (Up to 3/4” (20 mm) thickness) Size (W x L) Up to 8 1/2” x 14” (216 mm x 356 mm) Weight Up to 4.4 lb (2 kg) Paper Capacity 1 sheet To copy transparent documents (for example, tracing paper or transparencies), make sure to place the documents face down on the platen glass and cover them with plain white paper. 22 lb Bond (80 g/m²) IMPORTANT To place your document Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or into the feeder. To prevent paper jams in the feeder Do not use any of the following. -
Page 39: Fax
Platen Glass 1/8" 1/8" (3 mm) (3 mm) Scan Platen Glass 1/16" (1.5 mm) 1/8" (3 mm) 3/64" (1 mm) 3/64" (1 mm) *The whole document can be scanned without any margins. Feeder 1/8" (3 mm) 3/64" (1 mm) 3/64" (1 mm) Feeder... -
Page 40: Placing Documents
Placing Documents This section describes how to place documents on the platen glass or in the feeder. Placing Documents on the Platen Glass Open the feeder. Place your document face down. Align the document with the appropriate paper size marks. If the document does not match any of the paper size marks, align the center of your document with the arrow mark. - Page 41 Align the document guides to fit the width of the document. The machine is ready to copy or scan the document. IMPORTANT Up to 50 documents can be loaded. If more than 51 documents are loaded, paper jams may occur, or the document may not be scanned.
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Page 42: Supported Paper Types
Supported Paper Types Paper Size The following paper sizes are supported. ○ : Supported : Not supported Paper size A4 (8 1/4” x 11 3/4” (210 mm x 297 mm))* B5 (7 1/8" x 10 1/8" (182 mm x 257 mm))* A5 (5 7/8" x 8 1/4" (148 mm x 210 mm))* Legal (8 1/2" x 14" (215.9 mm x 355.6 mm))* Letter (8 1/2" x 11" (215.9 mm x 279.4 mm))* Statement (5 1/2" x 8 1/2" (139.7 mm x 215.9 mm))* Executive (7 1/4" x 10 1/2" (184 mm x 266.7 mm)) Officio (8 1/2" x 12 1/2" (215.9 mm x 317.5 mm))* B-officio (8 1/2" x 14" (216 mm x 355 mm))* M-officio (8 1/2" x 13 3/8" (215.9 mm x 341 mm))* Government - Letter (8" x 10 1/2" (203.2 mm x 266.7 mm))* Government - Legal (8" x 13" (203.2 mm x 330.2 mm))* Foolscap (8 1/2" x 13" (215.9 mm x 330.2 mm)* A-foolscap (8 1/8" x 13 3/8" (205.7 mm x 337.8 mm))* Envelope COM10 (4 1/8" x 9 1/2" (104.7 mm x 241.3 mm))* Envelope Monarch (3 7/8" x 7 1/2"(98.4 mm x 190.5 mm))* Envelope C5 (6 3/8" x 9" (162 mm x 229 mm))* Envelope B5 (6 7/8" x 9 7/8" (176 mm x 250 mm))* Envelope DL (4 3/8" x 8 5/8" (110 mm x 220 mm))* Index Card (3" x 5" (76 mm x 127 mm)) Custom Paper Size This type of paper can be loaded also in the optional paper drawer (Drawer 2). Can be used for automatic 2-sided printing. Received documents can be printed. Reports or lists can be printed. Make sure the flap is folded. You can set custom paper size of Width: 5” to 14” (127 to 356 mm) and Length: 3” to 8 1/2” (76 to 216 mm). NOTE Default paper size The default paper size is Letter. -
Page 43: Paper Type
OFF the machine, unplug the power plug from the AC power outlet, and contact your local authorized Canon dealer or the Canon help line. Continued use may lead to a fire or electrical shock. Paper Source/Paper Capacity Paper Drawer 2... -
Page 44: Printable Area
Printable Area The shaded area in the illustration on the following page represents the printable area. Note that the margins indicated in the illustration are for your reference. Actual margins can vary. 1/4" 1/4" (5 mm) (5 mm) NOTE To enlarge the printable area Apply the following setting from the printer driver. Click [Advanced Setting] in the [Finishing] page of printer driver. Set [Enlarge Print Area] to [ON]. Depending on the job, the data may not be printed in a part of document edge, or the bottom edge of paper or the following paper may be tainted. -
Page 45: Loading Paper
Loading Paper This section describes how to load paper in the paper drawer and the multi-purpose tray. NOTE To set your choice of paper size or type By default, the paper size is set to <Letter>, and the type to <Plain (16 lb Bond-23 lb Bond)>. To use a different paper size or type, you need to change the default settings. -
Page 46: In The Multi-Purpose Tray
IMPORTANT Adjust the paper guides to the paper width without space. If the paper guides are loose or tight, this may result in misfeeds or paper jams. Make sure that the paper stack does not exceed the line of the load limit mark (A). * Make sure that the paper stack does not exceed the line of the load limit mark. - Page 47 Gently insert the paper stack into the multi- purpose tray with the print side face up. “Paper Loading Capacity” (→P. 2-12) “Paper Loading Orientation” (→P. 2-13) When loading envelopes (1) Fold the envelope flap. (2) Loosen any stiff corners of the envelope and flatten curls as shown in the figure.
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Page 48: Precautions When Loading Paper
Precautions when Loading Paper CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. Precautions when inserting the paper drawer Be careful not to catch your fingers. IMPORTANT Adjust the paper guides to the paper width without space. -
Page 49: Paper Loading Orientation
Paper Loading Orientation NOTE Paper loading orientation when loading in the multi- purpose tray The paper loading orientation for the multi-purpose tray is the same as that for the paper drawer. When printing paper with a letterhead or logo (previously printed paper) Load the paper in the proper orientation as follows. -
Page 50: Setting The Paper Size And Type
Setting the Paper Size and Type Whenever you change the paper size and type loaded in the drawer and the tray, follow the procedure in this section to adjust the paper size and type settings. IMPORTANT If the setting is different from the size of the loaded paper An error message appears, or printing is not performed correctly. For the Paper Drawer Keys to be used for this operation Select Paper/Settings Press [ ] (Select Paper/Settings). -
Page 51: Registering The Default Paper Settings For The Multi-Purpose Tray
Select <Not Registered> using [ ] or [ ] and press [OK]. When selecting the registered custom paper, you can edit and delete the custom paper. Register Custom Paper 1. Not Registered 2. Not Registered 3. Not Registered Specify the size of <X: “> direction and <Y: “> direction. - Page 52 Select <Set Details> using [ ] or [ ] and press[OK]. Register Default Set. Set Details Select a paper size using [ ] or [ ] and press [OK]. * To register a custom paper, see “Setting a Custom Paper Size” (→P.
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Page 53: Selecting The Print Side
Selecting the Print Side Specify whether to print only on the front side of paper for 1-sided printing so that the odd pages are always printed on the front side for both 1-sided and 2-sided printing. The print side for 1-sided printing varies depending on the setting specified. To use preprinted paper, read “Paper Loading Orientation” (→P. 2-13) carefully to place the paper stack in the correct orientation. IMPORTANT Paper Size and Paper Type If you select unsupported paper size or paper type for 2-sided printing, the settings applied in this section will be invalid. When <Print Speed Priority> is selected (the default setting) All pages (odd and even) are printed on the back side for 1-sided printing while the odd pages are printed on the first... - Page 54 Place the paper stack as shown below when <Print Speed Priority> is selected. : Feeding direction) * For details on the procedure for loading paper when using multi-purpose tray or when printing pages of the landscape layout, see “Paper Loading Orientation. ” ”Paper L oading O rientation” ( →P. 2 -13). For 1-sided printing <Print Speed Place the stack with Priority> the printed side face down. Place the paper stack as shown below when <Print Side Priority> is selected. : Feeding direction) * For details on the procedure for loading paper when using multi-purpose tray or when printing pages of the landscape layout, see “Paper Loading Orientation. ” ”Paper L oading O rientation” ( →P. 2 -13). The side to be placed face up is the same between 1-sided and 2-sided printing.
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Page 55: Copying
Copying This chapter describes how to use the copy functions. Basic Copy Operations Checking and Canceling Copy Jobs Canceling a copy job using [ ] (Stop) Checking and canceling a copy job using [ ] (Status Monitor/Cancel) 3-3 Copy Settings Selecting Copy Papers Adjusting the Density Selecting the Document Type Copy Settings 2-Sided Copying Enlarging/Reducing Copies... -
Page 56: Basic Copy Operations
Basic Copy Operations This section describes the basic procedure for copying. Place your document. “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) * Up to 50 documents can be loaded into the feeder. Press [ Specify the copy settings as needed. You can specify up to 9 items. (for details, see P.3-4 to P.3-8.) Paper select Density... -
Page 57: Checking And Canceling Copy Jobs
Checking and Canceling Copy Jobs Check the details of copy jobs. Cancel copy jobs that you decide not to perform while the jobs are processing. NOTE When the processing/Data indicator on the operation panel is: Turned on/blinking A job is currently processing. Turned off No jobs are waiting in memory. Canceling a copy job using [ ] (Stop) Press [ ] (Stop). * Press [ ] (Stop) twice to cancel the job when the machine holds one job only. -
Page 58: Copy Settings
Copy Settings Combination of Copy Settings You can combine and use various copy settings. This applies to Mode Memory registration and default settings (→P. 3-12) as well. However, the following limitation is found in the setting combination. <No. of Copies> Nothing special. <Density> When <Background> is set to <Auto>, <Original Type> is changed to <Text>. If <Original Type> is set other than <Text> when <Background> is set to <Auto>, the <Auto> setting in <Background> <Original Type> will be cancelled. • Depending on its paper size (selected paper drawer), 2-sided copy is not available. • Depending on its paper size or paper type in the selected paper source, 2-sided copy is not available. <2-Sided> “e-Manual → Specifications → Paper → Supported Paper Types” • This feature cannot be combined with <ID Card Copy>. • When you want to copy documents in a reduction ratio different from its default setting for <4 on 1>/<2 on 1>, secify the <Copy Ratio> later. <Copy Ratio> • <Copy Ratio> is fixed at 100 % for <ID Card Copy>. • The frame width specified at <Erase Frame> increases/decreases according to the <Copy Ratio> setting. <Paper> Depending on its paper size (selected paper source), 2-sided copy is not available. <4 on 1>/ • If you want to copy a document in a copy ratio different from its default reduction ratio, specify the <Copy Ratio> later. -
Page 59: Adjusting The Density
Copy Settings Adjusting the Density Copy mode screen Copy: Press Start 100% Density: 0 Original Type: Text 2-Sided: Off Select <Density> using [ ] or [ ] Background Adjustment Setting screen Density Background: Default Select <Background> using [▲] or [▼] [OK] Automatic adjustment Select <Auto>... -
Page 60: 2-Sided Copying
Copy Settings 2-Sided Copying Copy mode screen Copy: Press Start 100% Density: 0 Original Type: Text/ 2-Sided: Off If you want to specify how to open document or copy (1) Select <Format Settings> using [ press [OK]. 2-Sided 1 2-Sided 2 2-Sided 2 1-Sided Format Settings (2) Select <2->2-Sided> using [ [OK]. -
Page 61: Enlarging/Reducing Copies
Copy Settings Enlarging/Reducing Copies Copy mode screen Copy: Press Start 100% Original Type: Text 2-Sided: Off Copy Ratio: 100% Dir Select <Copy Ratio> using [ ] or [ →[OK] To set a copy ratio in 1% increments (1) Select <Custom Ratio> using [ →[OK] Copy Ratio Custom Ratio 100% Direct... -
Page 62: Collating Copies
Copy Settings Collating Copies Copy mode screen Copy: Press Start 100% Paper: LTR:Plain N on 1: Off Collate: Off Select <Collate> using [ Printouts of a complete job are grouped. For example, if you are copying three copies of a three-page <Off> document, printouts of a complete job are grouped and arranged in this page order: “1, 1, 1”, “2, 2, 2”, “3, 3, 3. ” Printouts of a complete job are collated. For example, if you are copying three copies of a three-page <On> document, printouts of a complete job are grouped and arranged in this page order: “1, 2, 3”, “1, 2, 3”, “1, 2, 3. ” Erasing Dark Borders or Frame Lines ( Frame Erase) Copy mode screen Copy: Press Start 100%... -
Page 63: Copying An Id Card
Copying an ID Card Copy a 2-sided card onto one side of paper. Keys to be used for this operation COPY Place a card on the platen glass, and then close the feeder. Place the card with spacing of 1/4” (5 mm) from the left edge of the platen glass. -
Page 64: Registering And Using Combination Of Copy Settings (Mode Memory)
Registering and Using Combination of Copy Settings (Mode Memory) You can register up to four combinations of frequently used copy settings to the “Mode memory” in advance. IMPORTANT Registered settings of Mode Memory • Registered settings in the Mode Memory are saved even during power OFF. • When settings which require the options are registered in a Mode Memory, the memory becomes unavailable if that option is removed, but its settings remain saved. -
Page 65: Calling And Copying Mode Memory
Select <Register/Delete> using [ ] or [ ] and press [OK]. Mode Memory Register/Delete Mode 1 Mode 2 Mode 3 Select a Mode Memory to delete using [ ] or [ ] and press [OK]. Register/Delete Mode 1 Mode 2 Mode 3 Mode 4 Select <Delete>... -
Page 66: Changing The Default Settings
Changing the Default Settings The default settings are a set of standard settings predetermined by the machine. These settings become effective when the machine is turned OFF and ON, or when ] (Reset) is pressed to revert to the default settings. You can change the following default settings based on your needs. Keys to be used for this operation Menu Press [ ] (Menu). Select <Copy Settings> using [ ] or [ ] and press [OK]. Menu Preferences Timer Settings Common Settings Copy Settings Viewing Copy Settings You can confirm the settings of copy function which have been... -
Page 67: Printing From A Computer
Printing from a Computer This chapter describes how to print from your computer to the machine. * If you are a Macintosh user, see the following. • To view how to install the Printer Driver → Starter Guide or Printer Driver Installation Guide • To view how to use each function → Print Driver’s Help To view how to display Printer Driver Installation Guide or Help in the Printer Driver, see “For Macintosh Users” (→P. 11-4). Preparing to Print from Your Computer Printing from a Computer Scaling Documents Printing Multiple Pages on One Sheet 1-sided Printing and 2-sided Printing Checking and Canceling Print Jobs Chapter... -
Page 68: Preparing To Print From Your Computer
Preparing to Print from Your Computer To print your documents files from your computer, perform the following steps. Step 1 Choose between USB and network connections. Step 2 Install the printer driver. NOTE To change the port number of the machine See the following section. e-Manual→Security→Restricting Network Connections→Setting Protocol Port Numbers Change printer settings on your computer when changing the port number of the machine. e-Manual→Network Settings→Setting Up Your Computer to Print and Send Faxes (Windows Only)→Configuring Printer Settings on Your Computer About the printer driver... -
Page 69: Printing From A Computer
Printing from a Computer Scaling Documents You can enlarge or reduce documents to match the output paper size. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. Click [Page Setup]. NOTE For instructions on how to display the printer driver screen, see “Printing” or “Configuring the Default Print Settings” in the e-Manual. Select paper size of the document you created in the application from [Page Size]. -
Page 70: 1-Sided Printing And 2-Sided Printing
Select [N on 1] from [Page Layout] (where “N” is the number of pages you want to print on the sheet). NOTE If you cannot select the options for [Page Layout], display the [Device Settings] sheet, and then select [Auto] or [Enabled] from [Spooling at Host]. -
Page 71: Checking And Canceling Print Jobs
Click [Finishing]. NOTE • For instructions on how to display the printer driver screen, see “Printing” or “Configuring the Default Print Settings” in the e-Manual. Select [2-sided Printing] from [Print Style]. Select the binding edge from [Binding Location]. The output image is displayed in the preview area. Click [OK]. - Page 72 ● For canceling (1) Select <Cancel> using [ Details <Cancel> Job Number: 0020 Status: Printing Time: 01/01 09:42AM (2) Select <Yes> using [ ] and press [OK]. The print job is canceled. Cancel? (3) Press [ ] (Status Monitor/Cancel) to close the screen. NOTE Pressing [ ] (Stop) can also delete the print jobs You can delete the print job also by pressing [ * Press [ ] (Stop) twice to cancel the job when the machine holds one job only.
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Page 73: Registering Destinations In The Address Book
Registering Destinations in the Address Book This chapter describes the procedures for registering destinations in the address book and changing or deleting the registered settings. Registering Destinations in the Address Book One-touch keys Coded dial Group dialing Registering and Editing One-Touch Keys Registering and Editing from the Operation Panel Registering and Editing One-Touch Keys using the Remote UI Registering and Editing Coded Dial Codes Registering and Editing from the Operation Panel Registering and Editing a Coded Dial Code Using the Remote UI... -
Page 74: The Address Book
Registering Destinations in the Address Book Specify a destination by manually entering characters/ numbers using the numeric keys or selecting from the address book to fax a document. You can register frequently used destinations in one-touch keys and coded dial codes. You can also save one-touch keys and coded dial codes as a group. You can register destinations from the operation panel or Remote UI. One-touch keys You can register up to 19 destinations in one-touch keys. Once the destinations have been registered, you can press the appropriate one-touch key to select the destination. “Registering and Editing One-Touch Keys” (→P. 5-3) Coded dial You can register up to 181 destinations in coded dial codes. Once the destinations have been registered, you can press the appropriate coded dial code to select the destination. “Registering and Editing Coded Dial Codes” (→P. 5-6) Group dialing You can specify up to 199 registered destinations as a group address in one-touch keys and coded dial codes. Group addresses need to be registered in unused one-touch keys or coded dial codes. All you need to do is to select a key or code to specify group addresses. “Registering and Editing Destinations for Group Dialing” (→P. 5-9) NOTE Saving/Reading the address book The address book can be saved as a file to your computer using the Remote UI. -
Page 75: Registering And Editing One-Touch Keys
CANON <Apply> Entry Mode: A (8) Select <Apply> using [ Name (Max 16 char.) CANON <Apply> Entry Mode: A (9) Select <Destination> using [ <Apply> Type: Fax Name: CANON Destination: (10) Use the numeric keys to specify <Destination>. If you select <Fax> in Step 4, press [OK] to specify <Set Details> if necessary. Destination (Max 40) 0123456789 <Apply> Set Details ] and press [OK]. (11) Select <Apply> using [ Destination (Max 40) 0123456789 <Apply>... - Page 76 Address Book Details All A-Z When the address book PIN is selected Use the numeric keys to enter the PIN and press [OK]. Address Book PIN ******* (Apply: Press OK) (3) Select the destination that you want to edit using [ ] and press [OK]. CANON 0123456789 (4) Select the item that you want to edit using [ and press [OK]. • Type • Name • Destination • One-Touch <Apply> Type: Fax Name: CANON Destination: 0123456 (5) When the edit is complete, select <Apply> using [...
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Page 77: Registering And Editing One-Touch Keys Using The Remote Ui
Registering and Editing One-Touch Keys using the Remote UI Start the Web browser. Enter “http://IP address of the machine/” in the address field and press the [ENTER] key on the keyboard. Input Example: “http://192.168.0.215/” Log on to the Remote UI. (1) Select [Management Mode]. -
Page 78: Registering And Editing Coded Dial Codes
CANON <Apply> Entry Mode: A (7) Select <Apply> using [ Name (Max 16 char.) CANON <Apply> Entry Mode: A (8) Select <Destination> using [ <Apply> Type: Fax Name: CANON Destination: (9) Use the numeric keys to specify <Destination>. If you selected <Fax> in Step 4, press [OK] to specify <Set Details> if necessary. Destination (Max 40) 0123456789 <Apply> Set Details (10) Select <Apply> using [ Destination (Max 40) 0123456789 <Apply>... - Page 79 (13) Select <Apply> using [ ] or [ ] and press [OK]. <Apply> Type: Fax Name: CANON Destination: 012345 . . . ● To edit a coded dial code (1) Press [ Register New Destina Edit Address Book Address Book Details All A-Z (2) Select <Edit Address Book> using [ [OK]. Register New Destin .
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Page 80: Registering And Editing A Coded Dial Code Using The Remote Ui
Registering and Editing a Coded Dial Code Using the Remote UI Start the Web browser. Enter “http://IP address of the machine/” in the address field and press the [ENTER] key on the keyboard. Input Example: “http://192.168.0.215/” Log on to the Remote UI. (1) Select [Management Mode]. -
Page 81: Registering And Editing Destinations For Group Dialing
CANON <Apply> Entry Mode: A (8) Select <Apply> using [ Name (Max 16 char.) CANON <Apply> Entry Mode: A (9) Select <Destinations> using [ Group <Apply> Type: Group Name: CANON Destinations: 0 (10) Select <Add> using [ Destination(s) <Apply> <Add> ] or [ ] or [ ] and press [OK]. ] or [ ] and press [OK]. CANON01 01234 . . . - Page 82 Address Book Details All A-Z When the address book PIN is selected Use the numeric keys to enter the PIN and press [OK]. Address Book PIN ******* (Apply: Press OK) (3) Select the group to be edited using [ [OK]. CANON 2 Destinat CANON01 0123456 CANON02 9876543 (4) Select <Destinations> using [ Group <Apply> Type: Group Name: CANON Destinations: 2...
- Page 83 All A-Z When the address book PIN is selected Use the numeric keys to enter the PIN and press [OK]. Address Book PIN ******* (Apply: Press OK) (3) Select the group of which name will be changed using ] and press [OK]. ] or [ ] and press [OK]. CANON 2 Destinat CANON01 0123456 CANON02 9876543 ] or [ (4) Select <Name> using [ Group <Apply> Type: Group Name: CANON Destinations: 2 (5) Change <Name>.
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Page 84: Registering And Editing A Destination Group Using The Remote Ui
(4) Select <Yes> using [ ] and press [OK]. Delete from Address Book? Press [ ] (Back) to close the menu screen. 5-12 Registering and Editing a Destination Group Using the Remote UI Start the Web browser. Enter “http://IP address of the machine/” in the address field and press the [ENTER] key on the keyboard. - Page 85 ● To register a group dial Proceed to Step 6. ● To add destination(s) to the registered group dial (1) Click [No.], [Type] or [Name]. (2) Click [Edit]. (3) Click [Select from Address Book]. (4) Click [One-Touch] or [Coded Dial] from the drop-down list and click [Display]. (5) Select the check box of the destination which you want to add to the group and click [OK]. (6) Make sure the destination you registered is displayed in [Members List] and click [OK]. ● To delete destination(s) from the registered group dial (1) Click [No.], [Type] or [Name].
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Page 87: (D1370/D1350 Only)
Using the Fax Functions This section describes how to send faxes from the machine and specify the related settings to send and receive faxes. Basic Procedures for Sending Faxes Changing the Scan Settings (Fax) Resolution Settings Density Settings 2-Sided Original Sharpness Settings Specifying Destinations Specifying destinations by entering the fax number Specifying destinations using one-touch keys Specifying destinations using coded dial codes Specifying destinations using group addresses Specifying destinations using the address book Canceling Fax Jobs... -
Page 88: Basic Procedures For Sending Faxes
Basic Procedures for Sending Faxes This section describes the basic procedure for sending faxes. Place your document. “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) Press [ Specify the scanning settings as needed. There are the three items you can specify. (For details, see P.6-3.) Resolution Density 2-Sided Original Sharpness The settings specified here are effective only for the... -
Page 89: Changing The Scan Settings (Fax)
Changing the Scan Settings (Fax) Resolution Settings Fax mode screen Specify destination. 01/01/2011 12:52AM RX Mode: Auto Resolution: 200 x 10 Select <Resolution> using [ ] or [ Density Settings Fax mode screen Specify destination. 01/01/2011 12:52AM Resolution: 200 x 1 Density: 0 Select <Density>... -
Page 90: Specifying Destinations
Specifying Destinations Specifying Destinations Specifying destinations by entering the fax number Specifying destinations using one-touch keys Specifying destinations using coded dial codes Specify the fax number using the numeric keys, [ (SYMBOLS). To modify destinations • To cancel the entered destination Press and hold [ ] (Clear). • To delete the last character of the entered destination Press [ ] (Clear). Press the one-touch key (01 to 19) in which the destination is registered. To select a destination from the one-touch keys, you need to register destinations in these keys in advance. “Registering and Editing One-Touch Keys” (→P. 5-3) When the wrong key is pressed (1) Press [ ] (Clear). -
Page 91: Specifying Destinations Using Group Addresses
Specifying Destinations Specifying destinations using group addresses When group addresses are registered in coded dial codes Press [ ] (Coded Dial), and then enter the three-digit registration number (001 to 181) with the numeric keys. Specifying destinations using the address book When you type an alphanumeric character from the operation panel or search for an alphanumeric character in the address book screen, fax numbers with the matched letter or number are displayed. You can select your destination from the displayed numbers. To select a destination from the address book, you need to register destinations in the address book in advance. “Registering Destinations in the Address Book” (→P. 5-2) Press [ Press [ ] (Address Book). Press [ ] or [ ] to search for your destination. -
Page 92: Canceling Fax Jobs
Canceling Fax Jobs Cancel sending the job currently being sent. Keys to be used for this operation NOTE How to cancel fax sending You can also cancel the job with the following procedures. • To cancel the job in the Status Monitor/Cancel screen. “Checking and Canceling Fax Jobs” (→P. 6-18) •... -
Page 93: Redialing (Manual Redialing)
Redialing (Manual Redialing) You can call and redial up to three fax sending history. Keys to be used for this operation Recall Place your document. “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) Press [ Press [ ] (Recall). Select history for redial using [ ] or [ ] and press [OK]. -
Page 94: Useful Features
Useful Features Notifying the Recipient of an Incoming Fax by Telephone (Manual Sending) Send a fax manually when • you want to notify the recipient of an incoming fax by telephone • the receiving fax machine cannot receive faxes automatically Keys to be used for this operation Connect an external telephone to the machine. For more information, see the Starter Guide that comes with the machine. -
Page 95: Sending A Fax Abroad (Adding Pauses)
Sending a Fax Abroad (Adding Pauses) When making an overseas call, you may need to add a pause to the fax number. Since signals are transmitted over long distances across a complicated channel, your call may not be connected without adding a pause after the country code or in front of the fax number. By adding a pause, enough time elapses before the machine starts dialing the number again. Keys to be used for this operation Tone, Numeric keys Pause Place your document. “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) Press [ Specify the scanning settings as needed. “Changing the Scan Settings (Fax)”... -
Page 96: Sending To Multiple Destinations At A Time
Send: Press Start Destinations: 3 0123456789 Specify Next Destin Confirm/Edit Destina ] or [ ] and press [OK]. Confirm/Edit Dest. Canon 0987654321 User01 9876543210 0123456789 ] or [ ] and press [OK]. ] or [ ] and press [OK]. ] and... -
Page 97: Rx Mode
RX Mode This section describes how to receive faxes. RX Mode The machine allows you to receive faxes automatically or manually in several different ways. See the following flowcharts to select the receive mode that you want to use. The default setting is <Auto>. Auto mode You can receive faxes automatically. The receive mode varies depending on whether an external telephone is connected to the machine or not. Operation for when an incoming call is received Without an external telephone connected When the call is a fax When the call is a voice call The machine receives The machine does not respond. -
Page 98: Fax/Tel Mode
Fax/Tel mode You can receive faxes automatically (The telephone rings on an incoming call). To disable audible incoming rings, see “Incoming Ring” (→P. 6-25) You can answer incoming calls by picking up the handset. Operation for when an incoming call is received An incoming call rings for the specified number of times. When you do not pick up the handset within the specified number of times The machine judges whether the incoming call is a fax or voice call. -
Page 99: Answer Mode
Answer mode You can receive faxes automatically. The telephone’s built-in answer function records messages of unanswered calls. Operation for when an incoming call is received The telephone rings the number of times specified for the built-in answering machine. When you pick up the handset during ringing When the call is a fax You can hear a beep.Following the You can start talking as procedure below, receive the... -
Page 100: Changing The Receive Mode
Changing the Receive Mode Select the receive mode that you want to use. NOTE About the external telephone The machine may not be able to send or receive faxes properly, depending on the type of telephone connected to it. Keys to be used for this operation Press [ Select <RX Mode>... -
Page 101: Forwarding Fax Documents
Forwarding Fax Documents Received fax documents are transferred to a fax, E-mail or a file server. NOTE For forwarding to E-mail or a file server (D1370 Only) When a fax document is transferred to an E-mail or a file server, the document is converted to a PDF file. When the destination is deleted from an address book When you delete the destination from the address book between the time the fax forward is configured and the time the fax is received, a destination unknown forwarding error occurs. -
Page 102: Configurating Operations For Transfer Errors
See the following sections to specify destinations. “Specifying destinations using one-touch keys” (→P. 6-4) “Specifying destinations using coded dial codes” (→P. 6-4) “Specifying destinations using the address book” (→P. 6-5) CANON 0123456789 GroupA 2 Destin User01 01234567 6-16 Configurating Operations for Transfer Errors... -
Page 103: Re-Fowarding/Printing/Deleting Documents In Which Transfer Is Failed
To save a transferred document in a memory (1) Select <Store Images in Memory> using [ [OK]. Store/Print Forwarding Print Images Store Images in Memor (2) Select settings using [ ] or [ ] and press [OK]. Store Images in Memory Do Not Store Only When Error Occu When a document is transferred, that... -
Page 104: Managing Faxes Stored In Memory
Managing Faxes Stored in Memory Manage faxes stored in memory. Checking and Canceling Fax Jobs Check the details of the fax currently being sent or waiting to be sent. Cancel faxes that you decide not to send. Keys to be used for this operation Press [ ] (Status Monitor/Cancel). Press [ ] or [ ] to select <TX Job> and press [OK]. Status Monitor/Cancel Device Status Copy/Print Job TX Job... -
Page 105: Checking And Deleting Received Faxes
Press [ ] (Menu). Select <System Settings> using [ ] or [ ] and press [OK]. Menu USB Direct Print Se . . . Printer Settings Adjustment/Maintena . . . System Settings Select <Communication Management Settings> using [ ] or [ ] and press [OK]. System Settings Device Information Dept. -
Page 106: Checking The History Of Received/Sent Faxes
To delete the job (1) Select <Delete> using [ Details <Delete> <Forward> Job Number: 0004 Status:Waiting to... (2) Select <Yes> using [ ] and press [OK]. Delete? The job is deleted. (3) Press [ ] (Status Monitor/Cancel) to close the screen. To only check the details of the selected job Press [ ] (Status Monitor/Cancel) after you have checked the... -
Page 107: Changing The Default Fax Settings
Changing the Default Fax Settings The default settings are a set of standard settings predetermined by the machine. These settings become effective when the machine is turned ON and OFF, or when ] (Reset) is pressed to revert to the default settings. You can change the following default settings based on your needs. • Resolution • Density • 2-Sided Original • Sharpness Keys to be used for this operation Menu Press [ ] (Menu). Select <Fax Settings> using [ ] or [ ] and press [OK]. -
Page 108: Changing Fax Settings
Changing Fax Settings (Settings that Can Be Specified Using the [Menu] Button) Configure the following settings to determine how to send faxes. For details on the procedure for setting specifications or the setting items, see the next items. “ The steps to take for configuring the send settings” (→P. 6-22) “Options” (→P. 6-22) “ The steps to take for configuring the receiving settings” (→P. 6-24) “Options” (→P. 6-25) “ The steps to take for configuring the system settings” (→P. 6-26) “Options” (→P. 6-27) The steps to take for configuring the send settings Follow the steps in the procedure below to configure the send settings. The procedure describes the steps to change the “ECM TX” setting. Keys to be used for this operation Menu Press [... -
Page 109: Register Unit Telephone Number
How to access the option [ ] (Menu) → <Fax Settings> → <TX Function Settings> → <ECM TX> Settings (Bold: Default setting) Disable the ECM. ] (Reset) is Enable the ECM. Pause Time Press [ ] (Pause) to specify the pause length. For the instructions on how to enter a pause, see “Sending a Fax Abroad (Adding Pauses)” (→P. 6-9) How to access the option [ ] (Menu) → <Fax Settings> → <TX Function Settings> → <Pause Time> Setting (Bold: Default setting) 1 to 2 to 15 (seconds) Sender Name Page Number (Unit Name) CANON P.0001 6-23... -
Page 110: Auto Redial
Auto Redial Enable auto redial for automatically redialing the fax number when the line is busy or a sending error occurs. Specify the number of redial attempts and the interval between these attempts. How to access the option [ ] (Menu) → <Fax Settings> → <TX Function Settings> → <Auto Redial> Settings (Bold: Default setting) Redial Times: 1 to 2 to 10 (times) Redial Interval: 2 to 99 (minutes) Redial When Err Occurs: Off, On Sender ID Specify whether to add the sender ID to the fax that you are sending. The sender ID is printed at the top of each page that you are sending, along with the fax number and sender’s name. This helps the recipient to identify the sender. How to access the option [ ] (Menu) → <Fax Settings> → <TX Function Settings> → <Sender ID> Settings (Bold: Default setting) Print Location: On Image, Above Image Mark No. as: TEL/FAX: FAX, TEL... -
Page 111: Options
Options Configure the following options to receive a fax. Fax Settings “ ECM RX” (→P. 6-25) “Incoming Ring” (→P. 6-25) Function “Remote RX” (→P. 6-25) Settings “Auto RX Switch” (→P. 6-25) “ 2-Sided Printing” (→P. 6-25) RX Print “Reduce RX Size” (→P. 6-26) Settings “ RX Page Footer” (→P. 6-26) “ Continue Printing When Toner Is Low” (→P. 6-26) ECM RX The ECM (Error Correction Mode) detects and corrects errors that occur during fax transmissions. It helps in minimizing sending errors caused by a poor connection. NOTE Check if the ECM is enabled on the receiving fax machine The ECM is effective only when it is enabled on both machines. An error occurs even when the ECM is enabled The error may be caused by poor telephone line conditions. -
Page 112: Reduce Rx Size
Reduce RX Size Enable this option to scale the image to fit on the selected paper size or reduce the image by a specific percentage when you receive a fax. How to access the option [ ] (Menu) → <Fax Settings> →<RX Print Settings> → <Reduce RX Size> Settings (Bold: Default setting) No image reduction. <Auto>: Reduce the image automatically to fit onto the selected Reduction Ratio: paper size. Auto, 97%, 95%, <97%>, <95%>, <90%>, <75%>: 90%, 75% Reduce the image by the predetermined ratio. <Vertical/Horizontal>: Reduce the Reduction Method: image in vertical and horizontal Vertical/Horizontal, directions. Vertical Only <Vertical Only>: Reduce the image in the vertical direction only. RX Page Footer Specify whether to print the reception date, time, job ID, and page number at the bottom of the page when printing received faxes. -
Page 113: Options
Press [ ] (Menu) to close the menu screen. The procedure is complete. Options Configure the following options to receive a fax. System Settings “TX Start Speed” (→P. 6-27) Communication Fax Settings “ RX Start Speed” (→P. 6-27) Management Settings “Memory Lock Settings” (→P. 6-27) “ Select Country/Region” (→P. 6-27) “Address Book PIN” (→P. 6-27) “Restrict New Destinations” (→P. 6-28) “Allow Fax Driver TX” (→P. 6-28) Restrict TX Function “Restrict History TX” (→P. 6-28) “Fax No. Confirmation Re-Entry” (→P. 6-28) “Restrict Sequential Broadcast” (→P. 6-28) TX Start Speed Change the transmission start speed if you are experiencing a transmission problem. How to access the option [ ](Menu) → <System Settings> → <Communication... -
Page 114: Restrict New Destinations
Restrict New Destinations Enable this option to restrict registering new destinations in one-touch keys or coded dial codes. When this option is enabled, you are restricted to do the following. • Specifying a destination using the numeric keys • Registering new destinations in the address book, one- touch keys, or coded dial codes • Editing the destinations registered in the address book, one-touch keys, or coded dial codes IMPORTANT Restriction exceptions Entering new destinations from external telephone is not restricted. When settings are not immediately applied During fax sending operation including new destinations or manual redialing operation, restriction settings may not be applied immediately. -
Page 115: Using The Scan Functions
Using the Scan Functions The documents scanned by the machine can be stored in a computer or a USB memory device. You can also send scanned documents to your e-mail application or a file server. * If you are a Macintosh user, see the Mac Scanner Driver Guide. To view how to display the Mac Scanner Driver Guide, see “For Macintosh Users” (→P. 11-4). Basic Scan Operations Scanning Using Keys on the Operation Panel Saving Scanned Documents to USB Memory Device E-mailing Scanned Documents (D1370 Only) Sending Scanned Documents to a File Server (D1370 Only) Chapter... -
Page 116: Basic Scan Operations
Basic Scan Operations Scanning Using Keys on the Operation Panel You can scan a document using the keys on the operation panel. Note To scan documents by operating See “Scan” in the e-Manual. Keys to be used for this operation Place your document. “Loading Paper” (→P. 2-9) “Supported Document Types” (→P. 2-2) Press [ Select <Computer>... - Page 117 If you cannot scan You cannot scan when MF Toolbox setting screen is displayed. Click [ ] to close the screen before starting a scan. To continuously scan the document, select <Scan Next Original> using [ ] or [ ] and press [OK]. Select Next Action <Scan Next Original>...
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Page 118: Saving Scanned Documents To Usb Memory Device
Saving Scanned Documents to USB Memory Device You can save scanned documents to USB memory device inserted in the USB port. This section describes the basic procedure. IMPORTANT The USB memory device port on the machine • The port supports USB 1.1. • Do not insert anything other than USB memory device. Supported file systems and memory capacity Supported file systems and memory capacity include the following. -
Page 119: E-Mailing Scanned Documents (D1370 Only)
Folder and file names that can be saved The “SCAN_00” folder is created in the top level directory (root folder) in the USB memory device. Scanned document files are saved in this folder. Folder name When the “SCAN_00” folder reaches limit, the “SCAN_01” folder is automatically created. Folders up to “SCAN_99” are automatically created when the current working folder becomes full. File names between “SCAN0001.XXX” and “SCAN9999.XXX” are provided. (“XXX” is the extension for the file format.) File name The two-digit folder number is provided in the fifth and sixth characters from the left. A maximum of 100 files can be saved in a folder. NOTE When removing the USB memory device form the port (1) Press[ ] (Reset). (2) Press [ ] (Status Monitor/Cancel). -
Page 120: Sending Scanned Documents To A File Server (D1370 Only)
Specify the e-mail settings as needed. The following settings can be changed. For details on the setting procedure, see “Scanning” in the e-Manual. • Subject/Body • Reply-to • Priority The settings specified here are effective only for the current task. To make the settings effective for all e-mail send operations, see “Scanning”... - Page 121 Press [ ] (Start). Scanning starts. When scanning from the feeder, or set the <File Format> to <JPEG> After scanning the document, the scanned data is sent to the USB memory. When scanning from the platen glass, or set the <File Format> to other than <JPEG> Proceed to Step 7. To continuously scan the document, press [ (Start).
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Page 123: Maintenance
Maintenance This chapter describes the maintenance of this machine, replacement of the toner cartridges, and so on. Cleaning the Machine Cleaning the Exterior Cleaning the Fixing Unit Cleaning the Platen Glass Cleaning the Feeder Cleaning the Feeder Automatically Precautions When Cleaning the Machine Replacing Toner Cartridges When a Message Appears (D1370/D1350 Only) When White Streaks Appear on the Output or the Output Is Partially Faded Supplied Toner Cartridge About Replacement Toner Cartridge... -
Page 124: Cleaning The Machine
Cleaning the Machine Cleaning the Exterior Clean the exterior of the machine and ventilation slots. Turn OFF the power switch and disconnect the power cord. Clean the exterior of the machine with a soft, well wrung out cloth dampened with water or mild detergent diluted with water. Wait for the machine to dry completely before reconnecting the power cord, and then turn ON the power. -
Page 125: Cleaning The Platen Glass
Cleaning the Platen Glass Follow this procedure to clean the platen glass and under surface of the feeder. Turn OFF the power switch and disconnect the power cord. Open the feeder. Clean the platen glass and the under surface of the feeder. (1) Clean the areas with a cloth dampened with water. (2) Wipe the areas with a soft, dry cloth. -
Page 126: Precautions When Cleaning The Machine
Select <Clean Feeder> using [ ] or [ ] and press [OK]. Adjustment/Maintenance Black Text Processi Special Processing Clean Fixing Unit Clean Feeder Load 10 sheets of A4 or Letter size plain paper in the feeder, and then press [OK]. The cleaning begins. -
Page 127: Replacing Toner Cartridges
Replacing Toner Cartridges Toner cartridges are consumables. When the toner becomes nearly empty or has run out completely in the middle of a job run, a message appears on the screen, or the following problems may occur. Take the appropriate action accordingly. ● A message appears on the screen “When a Message Appears (D1370/D1350 Only)” (→P. 8-5) ● White streaks appear on the output, or the output is partially faded. “ When White Streaks Appear on the Output or the Output Is Partially Faded” (→P. 8-5) IMPORTANT About toner cartridges For more information on toner cartridges, see the following sections. -
Page 128: Supplied Toner Cartridge
Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. -
Page 129: Storing Toner Cartridges
The amount of toner used can be conserved. Note that the output may not be clear, as subtle details such as thin lines and light colors may not be clearly reproduced. Press [ ] (Menu) to return to the standby mode. Purchasing Consumables To purchase replacement toner cartridges, contact your local authorized Canon dealer. To find a dealer near, contact the Canon help line. -
Page 130: Before Replacing The Toner Cartridge
Before Replacing the Toner Cartridge Before replacing toner cartridges, see “Precautions When Replacing Toner Cartridge” (→P. 8-9) When the toner nearly runs out, follow the steps in the procedure below before replacing the toner cartridge. The machine continues printing until the toner runs out completely. Open the front cover while holding down the open button. Remove the toner cartridge. Gently shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge. -
Page 131: Precautions When Replacing Toner Cartridge
Remove the toner cartridge. Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. * Keep the protective bag. You will need them when you remove the toner cartridge for printer maintenance or other purposes. Gently shake the toner cartridge five or six times to evenly distribute the toner inside the cartridge. - Page 132 D1370/D1350/ Canon Cartridge 120 D1320 Be Careful of Counterfeit Toner Cartridges. Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridges may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridges.
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Page 133: Recycling Used Cartridges
Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use, to remanufacture new cartridges which, at the same time, keeps the environment cleaner by reducing landfill waste. Complete details concerning this program are enclosed in each Cartridge box. The Clean Earth Campaign ● THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace • Conserving Environmental Resources • Scientific Research and Education • Encouraging Outdoors Appreciation The remaining “Clean Earth” initiatives are supported in the U.S. through sponsorships of the National Park Foundation, the National Wildlife Federation, and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada. Since its inception, The Canon Cartridge Recycling Program has collected huge amount of cartridges that otherwise would have been discarded into landfills or similar facilities. Instead, this rapidly growing program returns used cartridges to the manufacturing process, thus conserving an array of resources. Becoming a part of this worthwhile program is easy. When your cartridge is of no further use, simply follow the instructions detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling Program. Working together we can make a significant contribution to a cleaner planet. • Cartridges collected through this program are not refilled. -
Page 134: Shipping
● Option A-2: Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Complete Option A-1. • Bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed UPS specifications. Maximum weight = 70 lb. (31.8 kg) Maximum length = 108” (2,743 mm) Maximum girth (length + 2 x width + 2 x height) = 130” (3,302 mm) If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information. Please Note: Do not send defective cartridges for replacement. Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty. Shipping Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label. • Give the shipment to your UPS driver when you receive your next regular delivery; (UPS may charge a fee for customers who call UPS to pick up a cartridge shipment if they do not already have a delivery scheduled.) • Take the shipment to your local UPS receiving point. 8-12... -
Page 135: Canada Program-Canada Programme
CANADA PROGRAM-CANADA PROGRAMME ● Option A: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • Place the empty cartridge in the box of your new cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage. • Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise. ● Option B: Volume Box Return (eight or more cartridges) We encourage you to use this option as a more efficient way to ship cartridges. • Call 1-800-667-2666 to receive your free Canon collection box kit. • The collection box can accommodate eight individual cartridge boxes. • Place your eight individually packaged boxes of empty cartridges into the Canon collection box. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. • Canon’s labels are specially marked so that Canon pays the postage. • Deliver to any local Canada Post outlet or franchise. Customers who hold a Commercial pick-up agreement with Canada Post may have their collection box picked up. -
Page 136: Relocating The Machine
Relocating the Machine Before transporting the machine, see “Precautions When Relocating the Machine” (→P. 8-15) Follow the steps in the procedure below to relocate the machine somewhere else for maintenance and other purposes. Turn the power OFF, then disconnect the cables and cord from the machine. <How to remove the cables and cord> (2) Turn the computer off. USB cable* (3) Remove it from the machine. -
Page 137: Precautions When Relocating The Machine
Precautions When Relocating the Machine WARNING When relocating the machine Be sure to turn off the power switches of the machine and your computer, and unplug the power plug and interface cables. Failure to do so can damage the cables or cords, resulting in a fire or electrical shock. - Page 138 8-16...
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Page 139: Troubleshooting
Troubleshooting This chapter describes solutions for cases such as paper jam and when problems are not solved. Clearing Jams Document Jams in the Feeder Paper Jams in the Output Area Paper Jams in the Multi-Purpose Tray Paper Jams in the Paper Drawer (Drawer 1 or 2) Paper Jams in the Back Cover and Duplex Unit Paper Jams in the Front Cover Paper Jams in the 2-sided Transport Guide Onscreen Message... -
Page 140: Clearing Jams
This may result in malfunctions or damage to the machine. NOTE Do not force the jammed document or paper out of the machine. Contact your local authorized Canon dealer or the Canon help line for assistance, if needed. Document Jams in the Feeder Follow onscreen instructions as well as the ones provided in this section to remove jammed documents. - Page 141 Move the release lever (A) to the position shown in the figure. Remove the jammed document by pulling it gently. Open the inner cover. Remove the jammed document by pulling it gently. Lift the document feeder tray and remove the document by pulling it gently.
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Page 142: Paper Jams In The Output Area
Paper Jams in the Output Area Referring to the procedure on the display, follow the steps below to remove jammed paper. Press [ ]. Paper jam. Press [ ] to display steps. (End: Press OK) Lift the scanning platform. Remove the jammed paper by pulling it out gently. Lower the scanning platform. When the following screen appears, select <Yes> using [ ] and press [OK]. -
Page 143: Paper Jams In The Back Cover And Duplex Unit
If paper is jammed in the optional paper drawer (Drawer 2), also pull out this drawer halfway. Remove the jammed paper by pulling it out gently. Set the paper drawer. If the optional paper drawer (Drawer 2) is installed, close the optional paper drawer also. -
Page 144: Paper Jams In The 2-Sided Transport Guide
If you are using the multi-purpose tray, close it. Open the front cover while holding down the open button. Remove the toner cartridge. Immediately place the toner cartridge into the original protective bag or wrap it with a thick cloth. Hold the green tabs (A), and push the transport guide forward and down. - Page 145 Holding the green tabs (A), open the 2-sided transport guide. Remove the jammed paper by pulling it out gently. Holding the green tabs, close the 2-sided transport guide securely. Make sure that both ends of the paper exit guide are closed. Set the paper drawer.
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Page 146: Onscreen Message
Make sure that the receiving fax machine is ready to receive a document and try to dial the number again. #018 Problem 3 The settings configured on the receiving fax machine may not be the same with your fax machine. Action Make sure that the receiving fax machine is ready to receive a document and try to dial the number again. Problem 4 No pause was added to the fax number when sending a fax overseas. Add a pause after the country code or in front of the fax number and dial the number again. When sending a fax to a Action destination registered in a one-touch key, switch to the overseas transmission mode on the detailed setup screen. 01/01/2011 02: 0 7 PM F AX 123XXXXXXX CANON ＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊ ＊＊＊ Error Report (Send) ＊＊＊ ＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊ Send job resulted in error. Job No. 0123 Address 0123456789 Name name Start Time... - Page 147 Problem You are restricted to send faxes from your computer. You need to disable the restriction. Contact your administrator for more information. #022 Action e -Manual → Security → Restricting to Specify Destinations and Use the Sending Functions (D1370/D1350 Only) → Restricting to Send Faxes from Your Computer Problem 1 The machine memory is full. Action Print, send, or delete any documents stored in memory. Problem 2 The data size exceeds the machine's memory capacity. #037 Action Reduce the data resolution or change the file format to reduce the data size. Problem 3 The memory is full when using the secure printing. Print the documents in several batches or send the job without using the secure printing. Action e-Manual → Security → Entering PIN for Printing (Secure Printing) (D1370 Only) → Setting Secure Printing Problem 1 An abbreviation of the sender's name or sender's fax number is not registered when the sender sends a fax from a computer. Action Register an abbreviation of the sender's name as well as the sender's fax number. #054 The destination number is more than 40 digits long when sending a fax from a computer or importing from the address Problem 2 book. Action Reduce the number of digits to less than 40. Problem A job currently being processed has been canceled manually. #099 Action Try to send or receive the document again. Problem 1 The memory media was disconnected while it was being written to, and writing failed. Action Check to see if the memory media was disconnected, and try writing again.
- Page 148 Problem 1 Whenever it communicates with the SMTP server in order to send e-mail, a timeout caused by the mail server side occurs. Action Check to make sure the SMTP is operating normally. Check the network status. Problem 2 During SMTP connection, an error is returned from the SMTP server. Action Recheck your SMTP server settings. #801 Problem 3 The destination setting is not correct. Action Check the destination settings. Problem 4 When sending to a file server, an error caused by the server side occurs. Action Check to make sure the file server is operating normally. Problem The SMTP server name setting is incorrect. Select the appropriate SMTP server name. #802 Action e -Manual → Network Settings → Setting the Machine to Be Able To Send Scanned Documents (D1370 Only) → Configuring E-Mail Send Settings Problem No access privileges to folder. #804 Make sure that the user name and password that is registered for the destination matches the user account (user name and Action password) that is registered in the computer (file server). Problem 1 When sending to a file server, the specified user name and password are incorrect. Make sure that the user name and password that is registered for the destination matches the user account (user name and Action password) that is registered in the computer (file server). #806 Problem 2 When sending e-mail, the specified destination is incorrect. Action Check the registered e-mail destination settings.
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Page 149: When
When <Incorrect Size/Setting> Appears This message appears when the paper size loaded in the paper drawer or multi-purpose tray does not match the size specified in <Drawer 1>, <Drawer 2>, or <Multi-Purpose Tray> in the <Paper Settings> menu. When this message appears, follow the steps in the procedure below. NOTE Ignore the message and proceed to print You can print on paper currently set in the paper drawer or multi-purpose tray if you press [OK] to ignore the message. Note that this may cause unexpected print results, for example, a part of the image may not be printed at all.Appears -
Page 150: Troubleshooting
Has the power switch been just turned ON? Wait a few moments until the machine starts and warms up. Is the machine in the sleep mode? Press [ ] (Energy Saver) on the operation panel to return from the sleep mode. Are the settings properly configured? If the machine makes the error sound and does not start operating even after [ pressed, the settings may not have been configured properly. Check the configured settings. Is the Error indicator on or blinking? Make sure that paper is loaded properly in the paper drawer or multi-purpose tray. “Loading Paper” (→P. 2-9) Check to see if there is a jam somewhere inside the machine. “Clearing Jams” (→P. 9-2) Turn OFF the power switch, wait 10 seconds, and turn it back ON. After the problem has been solved, the Error indicator goes out and the screen returns to the standby mode. If the Error indicator keeps blinking, unplug the power cord and contact your local authorized Canon dealer or the Canon help line. 9-12 If this works If this works If this works ] (Start) has been If this works... -
Page 151: Does A Message Appear On The Screen
Does a message appear on the screen? If an error message appears on the screen, see the following section and try the appropriate action. “Onscreen Message” (→P. 9-8) Print the transmission management report to see if the report shows any errors. e-Manual → Basic Operation → Printing List → Printing a Communication Management Report (D1370/D1350 Only) Is the telephone line connected or configured properly? (D1370/D1350 Only) Make sure that the telephone cable is properly connected. Make sure that the cables for the telephone line port and external device port on the back of the machine are not connected inversely. See the Starter Guide. Make sure that the line type (dial or push) specified in the menu matches the type of line connected to the machine. “Select Line Type” (→P. 6-23) Make sure that the telephone line is not receiving interference from nearby devices such as a microwave oven. This may affect the status of the telephone line. If You Cannot Solve a Problem See “Troubleshooting” in the e-Manual, then solve the problem. If this works 9-13... -
Page 152: When A Power Failure Occurs
When a Power Failure Occurs The machine cannot be used while the power supply is cut off. When there is a power failure, you can or cannot perform the following fax operations. • You cannot send or receive faxes. • You may not be able to make a call using the external telephone, depending on your telephone system. • You may be able to answer a call using the external telephone, depending on your telephone system. IMPORTANT To save documents in memory when the power supply is cut off If the power is lost due to a power failure or the power cord is accidentally unplugged, data can be stored in memory for approximately 5 minutes so you can back it up. -
Page 153: Printing Results Are Not Good
To contact your local authorized Canon dealer When a problem occurs that is not suggested in the e-Manual, or a problem persists if you follow the instructions, or you cannot determine the nature of the problem, contact your local authorized Canon dealer Paper Curls Try one of the following to solve the problem. -
Page 154: Paper Creases
Paper Creases Try one of the following to solve the problem. <Cause 1> The paper stack is not loaded correctly. Load the paper stack correctly. Solution “Loading Paper” (→P. 2-9) <Cause 2> Damp paper is used. Replace the paper stack with new unopened one. Solution e-Manual → Specifications → Paper → Supported Paper Types <Cause 3> The paper type loaded is not appropriate. Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the Solution paper specifications. e-Manual → Specifications → Paper → Supported Paper Types <Cause 4> There is a foreign object inside the machine. Solution Remove the foreign object from the machine. -
Page 155: Vertical Streaks Appear On The Output
Vertical Streaks Appear on the Output Try one of the following to solve the problem. <Cause 1> Due to the paper type or usage conditions, vertical streaks appear on the output. Replace the paper stack with new unopened one. Solution 1 e-Manual → Specifications → Paper → Supported Paper Types To copy Change the <Special Mode Z> setting from the operation panel. To print from USB Direct Print or a computer For USB Direct Print, change the <Special Mode X> setting in the operation panel. To print from a computer, change the [Special Print Adjustment] setting in the print driver. -
Page 156: Toner Smudges And Spatters Appear Around Text And Images
Toner Smudges and Spatters Appear around Text and Images Try one of the following to solve the problem. <Cause 1> The paper type loaded is not appropriate. Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the Solution paper specifications. e-Manual → Specifications → Paper → Supported Paper Types <Cause 2> Due to the paper type (for example, heavy paper) or usage conditions (for example, dry conditions), toner smudges and spatters appear on the output. -
Page 157: A Portion Of The Page Is Not Printed
A Portion of the Page Is Not Printed Perform one of the following solutions according to the cause. <Cause> A document with no margins was printed. Data is printed with a margin of 5 mm (10 mm for envelopes). Provide a margin around the data. Solution 1 “Printable Area” (→P. 2-8) Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. Solution 2 2. Click [Advanced Setting]. 3. Set [Enlarge Print Area] to [Off ]. 9-19... -
Page 158: When A Problem Cannot Be Resolved
If the machine makes strange noises or emits smoke or an odd odor Turn OFF the power switch immediately, disconnect the power cord, and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. -
Page 159: Setting Menu List
Registering/Setting the Various Functions You can set or change machine functions from the setting menu according to your purpose. Setting Menu List Printing a User Data List Contents of the Setting Menu 10-2 10-2 10-2 Chapter 10-1... -
Page 160: Setting Menu List
Setting Menu List Printing a User Data List To see the contents of current settings, print out user’s data list. Keys to be used for this operation Press [ ] (Report). Select <Print Reports> using [ ] or [ ] and press [OK]. Reports Reports Settings Print Reports Contents of the Setting Menu [Address Book] key Register the following types of destination. - Page 161 Address Book (D1370/D1350 Only) <How to display> Press [FAX] or [SCAN]. Press [Address Book]. The address book is displayed. Press [ ] to select [ ], and then press [OK]. Keys to be used for this operation Coded Dial P.5-6 Name Destination Set Details...
- Page 162 Continues from the previous page DNS Settings DNS Host Name/Domain Name Settings Use IPv4 Host/Domain DNS Dynamic Update Settings mDNS Settings WINS Settings LPD Settings RAW Settings WSD Settings WSD Print Settings: WSD Scan Settings: Use Multicast Discovery: Use HTTP Port Number Settings LPD: 1 to 515 to 65535 RAW: 1 to 9100 to 65535...
- Page 163 Continues from the previous page Timer Settings Time & Date Settings P.1-12 Date Display Type 12/24 Hour Clock Current Time Settings* Time Zone Settings Daylight Savings Sleep Timer P.1-11 Auto Reset Timer CD-ROM Screen After Auto Reset CD-ROM Auto Offline Time CD-ROM Common Settings Settings or values with a "*"...
- Page 164 Continues from the previous page Offset Long Edge (Front) Offset Short Edge (Back) Offset Long Edge (Back) Auto Error Skip* Timeout* Personality* PCL* Paper Save Orientation Font Number Point Size Pitch Form Lines Symbol Set Custom Paper Unit of Measure X dimension Y dimension Append CR to LF...
- Page 165 Continues from the previous page Restrict History TX Fax No. Confirmation Re-Entry Restrict Sequential Broadcast Display Job History USB Device On/Off Memory Media Storage On/Off USB Direct Print On/Off Secure Print Settings* Select PDL (Plug-n-Play)* Network Update Firmware Initialize Key and Certificate Initialize Address Book* Initialize System Settings System Administrator Settings...
- Page 166 10-8...
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Page 167: Appendix
Appendix This section describes the specifications of the machine and information for Macintosh users. Main Specifications Machine Specifications Copy Specifications Printer Specification Scanner Specifications Fax Specifications (D1370/D1350 Only) Telephone Specifications (D1370/D1350 Only) Transmission Specification (D1370 Only) Optional Drawer For Macintosh Users Displaying Driver Guides Displaying a Driver’s Help System Content of the e-Manual about Features that Are Unavailable on the Macintosh Index 11-2... -
Page 168: Main Specifications
Main Specifications Machine Specifications Machine Specifications Type Personal Desktop 120 to 127 V, 60 Hz (Power requirements can Power Supply vary by country. They depend on where you purchased the product.) • Maximum: 1,100 W or less • Average consumption during standby mode: Power Consumption Approx. 9 W • Average consumption during sleep mode: Approx. 2.3 W 11 seconds or less* (Temperature: 68 °F (20 °C), humidity: 65% RH ; from when the machine is turned ON using the main power switch to when the Warm-up Time standby screen is displayed) * W arm-up time may vary depending on the conditions of the installation environment. • D1370/D1350 Main unit (the toner cartridge included): Approx. 47.2 lb (21.4 kg) Weight • D1320 Main unit (the toner cartridge included): Approx. 46.7 lb (21.2 kg) • In the normal state 17 3/4” x 18 5/8” x 18 3/8”... -
Page 169: Scanner Specifications
Scanner Specifications Scanner Specifications Type Color scanner • Platen glass: up to 8 1/2” x 14” (215.9 mm x 355.6 mm) Maximum Scan Size • Feeder: up to 8 1/2” x 14” (215.9 mm x 355.6 mm) • Optical resolution Platen glass: up to 600 x 600 dpi Scan Resolution Feeder: up to 300 x 300 dpi • Software interpolation resolution 9600 dpi x 9600 dpi Scan Speed (Letter, • Color: 10 sheets/minute 300 x 300 dpi)* • Black and White: 29 sheets/minute • 100 Base-TX • 10 Base-T Host Interface • Hi-Speed USB • USB • Windows 2000/XP/Vista/7 Operating System • Mac OS 10.4.9 or later • TWAIN • WIA 1.0 (Windows XP) Driver... -
Page 170: For Macintosh Users
For Macintosh Users In this manual, methods to operate in the Windows environment are explained as examples. To view how to use printer drivers or utilities for Macintosh, see the following driver guides (HTML files) or driver help systems. Function Installing the Printer Driver Print function Printing Using each feature Installing the Fax Driver Fax function (D1370/D1350 Sending a fax Only) Using each feature Installing the Scanner Driver Scan function Scanning (Setting the MF Toolbox or ScanGear MF) Displaying Driver Guides Double-click the following HTML files from the [Documents] folder on the provided CD-ROM. ● Mac UFR II Printer Driver Installation Guide → [Documents] - [Print] - [Guide] - [index.html] ● Mac PS Printer Driver Installation Guide →... -
Page 171: Index
I n d e x Canceling Fax Jobs ... 6-6 Changing the Default Values Copy ... 3-12 Fax ... 6-21 Cleaning the Machine .. 8-2 Exterior ... 8-2 Fixing Unit ... 8-2 Platen Glass... 8-3 Coded dial .. 5-2 Coded Dial Codes Editing ... 5-6 Storing ... 5-6 Contents of the Setting Menu ... - Page 172 Image Quality Copy ... 3-5 Fax ... 6-3 Installation ... xiii Requirements ... xvii Space ... xvii LAN port ... 1-3 Main Specifications .. 11-2 Copy specifications... 11-2 Fax Specifications... 11-3 Machine Specifications ... 11-2 Printer Specification ... 11-2 Scanner Specifications ... 11-3 Telephone Specifications ... 11-3 Maintenance and Inspections ... xv, xviii Manual Sending .
- Page 173 Telephone Equipment .. xvi Telephone line jack .. 1-3 Text Input Method ... 1-9 Time Settings ... 1-12 Toner Cartridge Handling ... 8-6 Replacing Toner Cartridge ... 8-8 Trademarks ... xix Transporting the Machine .. 8-14 Troubleshooting ... 9-1 Clearing Jams ... 9-2 Error Code ... 9-8 If You Cannot Solve a Problem ... 9-13 When a Power Failure Occurs ...
- Page 174 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.