Page 1: Maintenance And Service Guide
HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
Page 2 Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Page 4 Safety warning notice...
Page 5: Table Of Contents
Table of contents 1 Product description ............................1 2 External component identification ......................10 Identifying hardware ........................... 10 Top components ..........................11 TouchPad .......................... 11 Lights ..........................12 Buttons, speakers, switches, and fingerprint reader (select models only) ......13 Keys ........................... 14 Front components ..........................
Page 6 Plastic parts ....................... 51 Cables and connectors ..................52 Drive handling ....................52 Grounding guidelines ......................53 Electrostatic discharge damage ................ 53 Packaging and transporting guidelines ..........54 Workstation guidelines ..............54 Equipment guidelines ............... 55 Component replacement procedures ....................56 Serial number label ......................
Page 7 Computer Setup menus ....................111 File menu ......................111 Security menu ....................112 System Configuration menu ................113 Computer Setup in Windows Vista and Windows XP ..............116 Starting Computer Setup ....................116 Using Computer Setup ....................116 Navigating and selecting in Computer Setup ..........116 Restoring factory settings in Computer Setup ..........
Page 8 Backing up your information .................... 141 Performing a recovery ..................... 142 Using the Windows recovery tools ................... 142 Using f11 .......................... 143 Using a Windows Vista operating system DVD (purchased separately) ......144 Backup and recovery in Windows XP ....................145 Overview ..........................
Page 9: Product Description
ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete Product Name HP ProBook 4320s Notebook PC √ √ NOTE: Discrete not for use in the People's Republic of China. HP ProBook 4321s Notebook PC √ NOTE: For use in the People's Republic of China.
Page 10 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete ● i3-390M, 2.66-GHz, 3-MB L3 cache, 4 √ √ √ √ threads (35 W) ● i3-380M, 2.53-GHz, 3-MB L3 cache, 4 √ √ √ √ threads (35 W) ●...
Page 11 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete ● 33.8-cm (13.3-in) HD BrightView with √ √ webcam ● 33.8-cm (13.3-in) HD BrightView with √ webcam and WWAN ● 35.6-cm (14.0-in) HD (1366×768 resolution) √ √...
Page 12 √ Supports the following drives: √ √ √ √ ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) √ √ √ √ Optical drives Fixed √ √ √ √ 12.7-mm (0.50-in) tray load √...
Page 13 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete Support for the following WLAN formats: √ √ √ √ ● Broadcom 802.11a/b/g/n 2×2 ● Broadcom 802.11b/g ● Atheros 802.11b/g/n 1x1 ● Realtek 802.11b/g/n 1x1 ● Intel Advanced-N 6200 802.11a/b/g/n 2x2 ●...
Page 14 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete HDMI √ √ √ √ VGA (Dsub 15-pin) supporting 1600 × 1200 √ √ √ √ external resolution at 75-GHz (hot plug/unplug with auto-detect) Multi-pin AC power √...
Page 15 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete Windows 7 Starter with Office 2007 Ready - EDGI √ √ √ √ (available for Argentina, Brazil - English, Brazil, Latin America, Latin America - English, Russia, India, Asia Pacific, Thailand) Windows 7 Home Basic 32 with Office 2007 √...
Page 16 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete Windows 7 Professional (with Windows XP √ √ √ √ Professional images) with Office 2007 Personal (Japan only) Windows 7 Professional (with Windows XP √ √ √...
Page 17 Category Description ProBook ProBook ProBook ProBook 4320s 4320s / 4420s 4421s 4321s Discrete Discrete DRDVD Windows XP Professional √ √ √ √ DRDVD Windows Vista √ √ √ √ Red Flag Linux (in the People's Republic of China √ √ √...
Page 18: External Component Identification
External component identification Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. NOTE: Your computer may look slightly different from the illustrations in this section. Use the following instructions to see a list of hardware installed in the computer.
Page 19: Top Components
Top components TouchPad Component Description TouchPad off indicator To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad zone is active, the light is off. TouchPad zone* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse.
Page 20: Lights
Amber: The TouchPad is off. ● Off: The TouchPad is on. Caps lock light On: Caps lock is on. HP QuickLook light Blinking: QuickLook is being opened or closed. HP QuickWeb light Blinking: The Web browser is being opened or closed. ●...
Page 21: Buttons, Speakers, Switches, And Fingerprint Reader (Select Models Only)
Buttons, speakers, switches, and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description Speakers (2) Produce sound. Internal display switch Turns off the display if the display is closed while the power is on. ●...
Page 22: Keys
Keys Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the cursor. Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the...
Page 23: Front Components
Description ● Drive light Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Media Card Reader Supports the following optional digital card formats: ● Memory Stick ●...
Page 24: Right-Side Components
Right-side components Component Description USB ports (2) Connect optional USB devices. RJ-11 (modem) jack (select models only) Connects a modem cable. Optical drive light (select models only) Blinking: The optical drive is being accessed. Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs.
Page 25: Left-Side Components
Left-side components Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Power connector Connects an AC adapter.
Page 26: Bottom Components
Bottom components Component Description Battery release latches (2) Release the battery from the battery bay. Battery bay Holds the battery. SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. Chapter 2 External component identification...
Page 27: Display
Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description Internal display switch Turns off the display if the display is closed while the power is on. Internal microphone Records sound. Webcam light (select models only) On: The webcam is in use.
Page 28: Wireless Antennas (Select Models Only)
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks (WWANs).
Page 29: Additional Hardware Components
Additional hardware components Component Description Power cord* Connects an AC adapter to an AC outlet. Battery* Powers the computer when the computer is not plugged into an external power source. AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Additional hardware components...
Page 30: Illustrated Parts Catalog
Illustrated parts catalog Serial number label location When ordering parts or requesting information, the serial number label, located on the bottom of the computer, provides important information that you may need when contacting technical support. (1) Product name (4) Warranty period (2) Serial number (5) Model description (select models) (3) Product number...
Page 31: Computer Major Components
Computer major components Computer major components...
Page 32 Item Description Spare part number Display assembly (includes 2 WLAN antennas and cables and, on select computer models, 2 WWAN antennas and cables) NOTE: WWAN is available only on select models with 33.8-cm 13.3-in displays. For use in black models: ●...
Page 33 Item Description Spare part number For use in black models: ● For with 35.6-cm (14.0-in) displays 599568-001 ● For with 33.8-cm (13.3-in) displays 599567-001 For use in red models: ● For with 35.6-cm (14.0-in) displays 607653-001 ● For with 33.8-cm (13.3-in) displays 607652-001 For use in champagne models: ●...
Page 34 Item Description Spare part number ● For use in Sweden and Finland 599572-B71 ● For use in Switzerland 599572-BG1 ● For use in Taiwan 599572-AB1 ● For use in Thailand 599572-281 ● For use in the Adriatic region 599572-BA1 ● For use in the Czech Republic and Slovakia 599572-A81 ●...
Page 35 Item Description Spare part number ● For use in Taiwan 599573-AB1 ● For use in Thailand 599573-281 ● For use in the Adriatic region 599573-BA1 ● For use in the Czech Republic and Slovakia 599573-A81 ● For use in the United Kingdom 599573-031 ●...
Page 36 Item Description Spare part number (12) Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable kit. See Cable kit on page 37 for more Cable Kit spare part information.
Page 37 Item Description Spare part number For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, 572509-001 Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia,...
Page 38 Item Description Spare part number For use in Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, 582564-002 Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji...
Page 39 Item Description Spare part number ● 580M 2.66-GHz – 3.33-GHz 625825-001 Intel Core i3 processors: ● 330M 2.13-GHz 597622-001 ● 350M 2.26-GHz 597623-001 ● 370M 2.40-GHz 613584-001 ● 380M 2.53-GHz 625823-001 ● 390M 2.66-GHz 634692-001 Intel Pentium processors: ● P6000 1.86-GHz 613586-001 ●...
Page 40 Item Description Spare part number ● For use in models with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm 628486-001 (13.3-in) displays ● For use in models with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm 628616-001 (13.3-in) displays ●...
Page 41 Item Description Spare part number Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 599538-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 599540-001 DVD ROM Drive 599539-001 Battery Latch Kit (not illustrated) 657098-001 Optical drive connector for use in 35.6-cm (14.0-in) (not illustrated) 632213-001 Computer major components...
Page 42: Display Assembly Components
Display assembly components Item Description Spare part number Display bezel ● For 33.8-cm (13.3-in) displays with webcam 536421-001 ● For 35.6-cm (14.0-in) displays with webcam 536424-001 ● For 33.8-cm (13.3-in) displays without webcam 536423-001 ● For 35.6-cm (14.0-in) displays without webcam 536422-001 Chapter 3 Illustrated parts catalog...
Page 43 Item Description Spare part number Webcam module 599571-001 Display panel (also included with display assembly; see Computer major components on page ● 33.8-cm (13.3-in), HD, BrightView 588160-001 ● 35.6-cm (14.0-in), HD, BrightView 592144-001 ● 33.8-cm (13.3-in), HD, Anti-Glare 623175-001 ● 35.6-cm (14.0-in), HD, Anti-Glare 623176-001 Display hinge kit...
Page 44: Plastics Kit
Item Description Spare part number ● For 33.8-cm (13.3-in) displays with webcam and without WWAN 625699-001 For use in coffee-colored 35.6-cm (14.0-in) models in Singapore 663980-001 Plastics Kit Item Description Spare part number Plastics Kit: 599563-001 ExpressCard slot bezel Optical drive blank (used with no ODD option) RJ11 (modem) connector blank (not illustrated, used with No-Modem option) Chapter 3 Illustrated parts catalog...
Page 45: Cable Kit
Cable kit Item Description Spare part number Cable kit: 599525-001 Power cable Bluetooth cable RJ-11 (modem) jack cable Cable kit...
Page 46: Mass Storage Devices
Mass storage devices Item Description Spare part number Hard drive (includes bracket) 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046 640-GB, 5400-rpm 631160-001 500-GB, 7200-rpm 634920-001 320-GB, 7200-rpm 603783-002 250-GB, 7200-rpm 599541-001 Hard Drive Hardware Kit 630889-001 Optical drive (includes bezel) Blu-ray Disc ROM Drive with SuperMulti DVD ±R/RW Double-Layer 599538-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 599540-001...
Page 47: Miscellaneous Parts
Miscellaneous parts Description Spare part number AC adapters 65-W, 3-pin Smart AC adapter ● For use in all countries and regions except India 609939-001 ● For use in India 609948-001 90-W Slimline AC adapter ● For use in all countries and regions except India 609940-001 ●...
Page 48 Description Spare part number Rubber kit (includes display bumpers, display screw covers, base enclosure feet, and display 599564-001 hinge bumpers) Screw kit, includes: 599565-001 ● T8 slotted-Torx M2.5x6.5 ● T8 slotted-Torx M2.5x5.0 ● T8 slotted-Torx M2.5x3.0 ● Phillips P1 M2.5x5.0 ●...
Page 49: Sequential Part Number Listing
Sequential part number listing Spare part Description number 490371-001 Power cord (AC power, 3-pin, black, 1.83 m), for use in North America 490371-011 Power cord (AC power, 3-pin, black, 1.83 m), for use in Austria 490371-021 Power cord (AC power, 3-pin, black, 1.83 m), for use in Europe 490371-031 Power cord (AC power, 3-pin, black, 1.83 m), for use in the United Kingdom and Singapore 490371-061...
Page 50 Spare part Description number 537921-001 Bluetooth module (without cable) 572509-001 Intel WiFi Link 6200 802.11 a/g/n for use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica,...
Page 51 Spare part Description number 582564-002 Broadcom 43224AGN 802.11a/b/g/draft-n WiFi Adapter for use in Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
Page 52 Spare part Description number 599522-001 System board, for use with 35.6-cm (14.0-in) models and ATI Mobility Radeon HD 530v discrete graphics for use in all countries and regions except for Russia and the People's Republic of China 599523-001 System board, for use with 35.6-cm (14.0-in) models and Unified Memory Architecture (UMA) graphics subsystem for use in all countries and regions except for Russia and the People's Republic of China 599524-001 USB board and cable...
Page 53 Spare part Description number 599560-001 Display assembly, 35.6-cm (14.0-in) HD BrightView 599561-001 Display assembly, 35.6-cm (14.0-in) HD BrightView with webcam 599562-001 Display assembly, 35.6-cm (14.0-in) HD with webcam 599563-001 Plastics kit 599564-001 Rubber kit 599565-001 Screw kit 599566-001 Speaker assembly, 33.8-cm (13.3-in) 599567-001 Switch cover, 33.8-cm (13.3-in) 599568-001...
Page 54 Spare part Description number 599572-AD1 Keyboard, 33.8-cm (13.3-in), for use in South Korea 599572-B31 Keyboard, 33.8-cm (13.3-in), for use in Europe 599572-B71 Keyboard, 33.8-cm (13.3-in), for use in Sweden and Finland 599572-BA1 Keyboard, 33.8-cm (13.3-in), for use in the Adriatic region 599572-BB1 Keyboard, 33.8-cm (13.3-in), for use in Israel 599572-BG1...
Page 55 Spare part Description number 599573-BA1 Keyboard, 35.6-cm (14.0-in), for use in the Adriatic region 599573-BB1 Keyboard, 35.6-cm (14.0-in), for use in Israel 599573-BG1 Keyboard, 35.6-cm (14.0-in), for use in Switzerland 599573-DD1 Keyboard, 35.6-cm (14.0-in), for use in Iceland 599573-DJ1 Keyboard, 35.6-cm (14.0-in), for use in Greece 599573-DW1 Keyboard, 35.6-cm (14.0-in), for use in French Arabic region 599653-001...
Page 56 Spare part Description number 608740-001 Display assembly, 35.6-cm (14.0-in) HD (1366x768 resolution), red 608741-001 Display assembly, 35.6-cm (14.0-in) HD BrightView, red 608742-001 Display assembly, 35.6-cm (14.0-in) HD BrightView with webcam, red 608743-001 Display assembly, 35.6-cm (14.0-in) HD with webcam, red 609939-001 65-W, 3-pin Smart AC adapter for use in all countries and regions except India 609940-001...
Page 57 Spare part Description number 625712-001 Palm rest with TouchPad and fingerprint reader for use with 33.8-cm (13.3-in) displays, champagne 625713-001 Palm rest with TouchPad and fingerprint reader for use with 35.6-cm (14.0-in) displays, champagne 625714-001 Palm rest with TouchPad for use with 33.8-cm (13.3-in) displays, champagne 625715-001 Palm rest with TouchPad for use with 35.6-cm (14.0-in) displays, champagne 625716-001...
Page 58 Spare part Description number 635500-001 Intel Pentium P6300, 2.26-GHz processor 641369-002 Memory module (PC3-12800 shared), 4096-MB 652972-002 Memory module (PC3-12800 shared), 2048-MB 657098-001 Battery Latch Kit 663539-001 Speaker assembly, 33.8-cm (13.3-in); includes metallic heat shield 663540-001 Speaker assembly, 35.6-cm (14.0-in); includes metallic heat shield 663979-001 Display assembly for use in coffee-colored 35.6-cm (14.0-in) models in Singapore 663980-001...
Page 59: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Page 60: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.
Page 61: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
Page 62: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Page 63: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
Page 64: Component Replacement Procedures
Component replacement procedures This section provides removal and replacement procedures. There are as many as 83 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Page 65: Battery
Battery Description Spare part number Battery 9-cell, 93-Wh (2.8Ah) Li-ion 593573-001 6-cell, 47-Wh (2.2Ah) Li-ion 593572-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 66: Sim
NOTE: This section applies only to select models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.
Page 67: Switch Cover
Switch cover Description Spare part number Switch cover For use in black models: ● For with 35.6-cm (14.0-in) displays 599568-001 ● For with 33.8-cm (13.3-in) displays 599567-001 For use in red models: ● For with 35.6-cm (14.0-in) displays 607653-001 ● For with 33.8-cm (13.3-in) displays 607652-001 For use in champagne models:...
Page 68 Remove the four PM2.5×3.0 screws in the battery bay. Open the computer as far as possible. Slide the switch cover back (1), and then remove it from the computer (2). Reverse this procedure to install the switch cover and keyboard. Chapter 4 Removal and replacement procedures...
Page 69: Keyboard
Keyboard Description Spare part number Keyboard For computer models with 33.8-cm (13.3-in) displays 599572-xxx For computer models with 35.6-cm (14.0-in) displays: 599573-xxx NOTE: For a detailed list of keyboards see the parts list in Computer major components on page 23 Before removing the keyboard, follow these steps: Shut down the computer.
Page 70 Slide the keyboard back toward the display (1), and then rotate it right (2) until it rests upside down on the right side of the computer. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board.
Page 71: Memory Module
Memory module Description Spare part number Memory module (PC3-12800, 1333-MHz, DDR3, shared) 4096-MB 641369-002 2048-MB 652972-002 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 72 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Chapter 4 Removal and replacement procedures...
Page 73: Optical Drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 599538-001 DVD ±RW SuperMulti Double-Layer Drive with LightScribe 599540-001 DVD ROM Drive 599539-001 Before removing the optical drive, follow these steps: Shut down the computer.
Page 74 Remove the optical drive (3) from the computer. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.
Page 75: Power Connector Board
Power connector board Description Spare part number Power connector board with cable 599517-001 Before removing the power connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 76: Speakers
Speakers Description Spare part number Speakers for use in computer models with 33.8-cm (13.3-in) displays 599566-001 Speakers for use in computer models with 33.8-cm (13.3-in) displays; includes metallic heat shield 663539-001 Speakers for use in computer models with 35.6-cm (14.0-in) displays 605559-001 Speakers for use in computer models with 35.6-cm (14.0-in) displays;...
Page 77 Remove the speaker cable from the clips and routing channel, and then remove the speakers from the computer (3). Reverse this procedure to install the speakers. Component replacement procedures...
Page 78: Wwan Module
WWAN module NOTE: Only select models with include a WWAN module (see Product description on page Description Spare part number Qualcomm EV-DO HSPA 531993-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Page 79 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Component replacement procedures...
Page 80: Palm Rest
Palm rest Description Spare part number Palm rest (includes TouchPad) For use in black models: ● For use with fingerprint reader and 35.6-cm (14.0-in) displays 599550-001 ● For use with 35.6-cm (14.0-in) displays 599552-001 ● For use with fingerprint reader and 33.8-cm (13.3-in) displays 599549-001 ●...
Page 81 Slide the palm rest to the right (2), and then turn it over from the front edge (3) until it rests upside down on the top cover. Release the fingerprint reader connector (1), and then remove the fingerprint reader cable (2) from the system board.
Page 82: Hard Drive
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description Spare part number 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046 640-GB, 5400-rpm 631160-001 500-GB, 7200-rpm hard drive 634920-001 320-GB, 7200-rpm hard drive 603783-002 250-GB, 7200-rpm hard drive 599541-001 Hard Drive Hardware Kit 630889-001...
Page 83 Remove the hard drive (4) from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Page 84: Rtc Battery
RTC battery Description Spare part number RTC battery 599516-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
Page 85: Wlan Module
WLAN module Description Spare part number Intel® Centrino™ Advanced-N 6200 802.11a/b/g 2x2 For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, 572510-001 Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast,...
Page 86 Description Spare part number For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 504593-004 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,...
Page 87 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Page 88 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Chapter 4 Removal and replacement procedures...
Page 89: Bluetooth Module
Bluetooth module Description Spare part number Bluetooth module (Bluetooth module cable included in the Cable kit, part number 599525-001, 537921-001 Cable kit on page Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 90 Remove the Bluetooth module cable (3) from the system board. Reverse this procedure to install the Bluetooth module. Chapter 4 Removal and replacement procedures...
Page 91: Heat Sink And Fan
Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number 599544-001 Processor heat sink For use with discrete graphics subsystems 599653-001 For use with Unified Memory Architecture (UMA) graphics subsystems 599546-001 Before removing the heat sink, follow these steps: Shut down the computer.
Page 92 Lift the right edge of the heat shield to disengage the tabs on the left side of the heat shield from the top cover, and then remove the heat shield (3). Disconnect the fan cable from the system board (1). Loosen the 2.0×5.0 captive screw from the system board, and then remove the fan (3).
Page 93 Following the sequence stamped into the heat sink, loosen the four PM2.5×10.0 captive screws (1) that secure the heat sink to the processor. NOTE: Loosen the two additional screws that secure the heat sink to the graphics devices on models with discrete graphics subsystem memory. Lift the heat sink off the processor (2), and then lift the heat sink up and to the right to remove the heat sink from the base enclosure (3).
Page 94 NOTE: The thermal material must be thoroughly cleaned from the surfaces of heat sink for the UMA system board (1), (2), and (3) and the system board components (3), (4) and (5) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits.
Page 95: Processor
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Processor (includes replacement thermal material) (not illustrated) Intel Core i7 processors: 620M 2.26-GHz 587259-001 640M 2.80-GHz 625826-001 Intel Core i5 processors: 430M 2.26-GHz 597624-001 450M 2.40-GHz 613585-001 460M 2.53-GHz 626039-001...
Page 96 Before removing the processor, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Page 97 Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor. Component replacement procedures...
Page 98: Power Connector Cable
Power connector cable NOTE: The power connector cable is included in the Cable kit on page 37, part number 599525-001. Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 99: Display Assembly
Display assembly NOTE: The display assembly spare part kit includes 2 WLAN antennas and cables. Description Spare part number Display assembly (includes 2 WLAN antennas and cables and, on select computer models, 2 WWAN antennas and cables) NOTE: WWAN is available only on select models with 33.8-cm 13.3-in displays. For use in black models: ●...
Page 100 Description Spare part number For use in 35.6-cm (14.0-in) coffee-colored models in Singapore 663979-001 Display bezel ● For use with 33.8-cm (13.3-in) displays with webcam 536421-001 ● For use with 35.6-cm (14.0-in) displays with webcam 536424-001 ● For use with 33.8-cm (13.3-in) displays without webcam 536423-001 ●...
Page 101 Description Spare part number ● For use with 35.6-cm (14.0-in) displays with webcam and without WWAN 607646-001 For use in champagne models: ● For use with 33.8-cm (13.3-in) displays without WWAN, 625698-001 ● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN 625699-001 ●...
Page 102 Lift the display assembly (4) straight up and remove it from the base enclosure. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the four Mylar screw covers (1) and the four T8 slotted-Torx M2.5×6.0 screws (2) that secure the display bezel to the display assembly.
Page 103 Flex the inside edge of the left side and the right side of the bezel until it disengages from the display back cover (3). Remove the display bezel from the display back cover (4). If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display back cover (1), disconnect the webcam cable from the module (2), and then remove the webcam.
Page 104 Lift the top of the display panel away from the back cover (3), and then remove the display panel (4). Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2). The left and right display hinges are available in the display hinge kit.
Page 105 Release the cable from the display panel connector (3). NOTE: The display cable includes the microphone and webcam connector. Gently pull the integrated microphone (1) from the clips at the top of the display back cover, remove the display cable from the clips and routing channels (2) along the bottom of the display back cover, and then remove the display cable (3).
Page 106 If it is necessary to remove the wireless antennas and cables: Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the back cover, and then route the cables through the clips (3) that secure the antenna cables to the display back cover.
Page 107: Top Cover
Top cover Description Spare part number Top cover For use with 33.8-cm (13.3-in) displays 599569-001 For use with 35.6-cm (14.0-in) displays 599570-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 108 Remove the 14 T8 slotted-Torx 2.5×5.0 screws (1) and the 3 PM2.0×3.0 screws (2) that secure the top cover to the base enclosure. If installed, remove the ExpressCard slot bezel (1), release the top cover from the sides of the base enclosure (2), and then remove the top cover (3).
Page 109: Modem Module
Modem module Description Spare part number Modem module for use in all countries and regions except for Australia and New Zealand 628824-001 NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the cable kit. See Cable kit on page 37 for more cable kit spare part information.
Page 110 Disconnect the modem module cable (3). Remove the modem module. Reverse this procedure to install the modem module. 102 Chapter 4 Removal and replacement procedures...
Page 111: System Board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board (includes replacement thermal material) For use in all countries and regions except for Russia and the People's Republic of China: ● For use with UMA graphics subsystem, WWAN module, and 33.8-cm (13.3-in) displays 599521-001 ●...
Page 112 Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Page 113: Usb Connector Board
Use the ODD connector (3) to lift the right side of the system board from the base enclosure (4). Lift the system board up and to the right to remove the system board (5). Reverse this procedure to install the system board. USB connector board Description Spare part number...
Page 114 Palm rest (see Palm rest on page Hard drive (see Hard drive on page Display assembly (see Display assembly on page Top cover (see Top cover on page System board (see System board on page 103) Remove the USB connector assembly: Position the computer right-side up with the right side toward you.
Page 115: Modem Module Cable
Modem module cable NOTE: The modem module cable with RJ11 connector is included in the Cable kit on page 37, part number 599525-001. Before removing the modem module cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Page 116 Remove the modem cable (2) from the routing in the base enclosure. Remove the modem cable. Reverse this procedure to install the modem cable. 108 Chapter 4 Removal and replacement procedures...
Page 117: Computer Setup
Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start>Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
Page 118: Restoring Factory Settings In Computer Setup
To navigate and select in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Page 119: Computer Setup Menus
Your preferences go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.
Page 120: Security Menu
Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive.
Page 121: System Configuration Menu
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot options Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds.
Page 122 ◦ AHCI (Advanced Host Controller Interface) ◦ IDE (Integrated Drive Electronics) ● Enable/disable HP QuickLook. ● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot. ● Enable/disable HP QuickWeb. ● Enable/disable HP QuickWeb: Write Protect (disabled by default). ●...
Page 123: Computer Setup In Windows
Select To do this ● Built-in device options Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦...
Page 124: Computer Setup In Windows Vista And Windows Xp
Computer Setup in Windows Vista and Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Page 125: Restoring Factory Settings In Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File >...
Page 126: Computer Setup Menus
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this ●...
Page 127: Security Menu
Enable/disable reset of HP ProtectTools security keys. Change Password Enter, change, or delete a BIOS administrator password. HP SpareKey Enrollment Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password. ● DriveLock Passwords Enable/disable DriveLock on any computer hard drive (enabled by default).
Page 128: Diagnostics Menu
Diagnostics menu Select To do this ● System Diagnostics Menu System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Page 129: System Configuration Menu
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot Options Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ●...
Page 130 Select To do this NOTE: Availability of the options above varies by computer model. ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default).
Page 131 Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings. Computer Setup in Windows Vista and Windows XP 123...
Page 132: Computer Setup In Linux
Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
Page 133: Restoring Factory Settings In Computer Setup
Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory, follow these steps: Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...
Page 134: Security Menu
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup Password Enter, change, or delete a setup password. Power-On Password Enter, change, or delete a power-on password. ●...
Page 135: Diagnostics Menu
Diagnostics menu Select To do this HDD Self-Test Options Run a comprehensive self-test on any hard drive in the system or on any optional MultiBay hard drive. Memory Check Run a comprehensive check on system memory. Computer Setup in Linux 127...
Page 136: System Configuration Menu
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. ● Boot options Set an f9, f10, and delay when starting up. ●...
Page 137 Select To do this ● Built-in device options Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ●...
Page 138: Specifications
Specifications Computer specifications 33.8-cm (13.3-in) models 35.6-cm (14.0-in) models Dimensions Depth 22.81 cm (8.98 in) 23.24 cm (9.15 in) Width 32.2 cm (12.68 in) 33.6 cm (13.23 in) Height (front to rear) 27.0 to 35.3 cm (1.07 to 1.39 in) 27.0 to 35.0 cm (1.07 to 1.38 in) Weight ●...
Page 139: 33.8-Cm (13.3-In) Display Specifications
33.8-cm (13.3-in) models 35.6-cm (14.0-in) models Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibration Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces.
Page 140: 35.6-Cm (14.0-In) Display Specifications
35.6-cm (14.0-in) display specifications Dimensions Height 17.6 cm (17.6 cm) Width 31.1 cm (12.24 in) Diagonal 35.7 cm (14.06 in) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×...
Page 141: Hard Drive Specifications
Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security...
Page 142: Dvd Rom Drive Specifications
DVD ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Random access time <...
Page 143: Dvd±Rw Supermulti Double-Layer Drive With Lightscribe Specifications
DVD±RW SuperMulti Double-Layer Drive with LightScribe specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM...
Page 144: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Dl Drive Specifications
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM...
Page 145: System Resource Specifications
System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.
Page 146: Backup And Recovery
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup.
Page 147 Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.
Page 148: Recovering
The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.
Page 149: Backup And Recovery In Windows Vista
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
Page 150: Performing A Recovery
The screen image is added to the document. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
Page 151: Using F11
If possible, back up all personal files. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.
Page 152: Using A Windows Vista Operating System Dvd (Purchased Separately)
(stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.
Page 153: Backup And Recovery In Windows Xp
NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use. Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup.
Page 154: Performing A Recovery
The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. To recover your operating system and programs, follow these steps: If possible, back up all personal files.
Page 155: Linux Backup And Recovery
The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled.
Page 156: Connector Pin Assignments
Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground 148 Chapter 8 Connector pin assignments...
Page 157: Audio-Out (Headphone)
Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-out (headphone) 149...
Page 158: External Monitor
External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 150 Chapter 8 Connector pin assignments...
Page 159: Hdmi
HDMI Signal Transition minimized differential signal (TMDS) data 2+ TMDS data 2 shield TMDS data 2– TMDS data 1+ TMDS data 1 shield TMDS data 1– TMDS data 0+ TMDS data 0 shield TMDS data 0– TMDS clock+ TMDS clock shield TMDS clock- Consumer electronic control (CEC) Not connected...
Page 160: Modem)
RJ-11 (modem) Signal Unused Ring Unused Unused Unused 152 Chapter 8 Connector pin assignments...
Page 161: Network)
RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-45 (network) 153...
Page 162: Universal Serial Bus
Universal Serial Bus Signal +5 VDC (4.75 V minimum under a continuous 0.5-A load) Data - Data + Ground 154 Chapter 8 Connector pin assignments...
Page 163: Esata/Usb
eSATA/USB Signal USB +5 VDC USB Data - USB Data + USB Ground eSATA Ground eSATA Transmit Data A+ eSATA Transmit Data A- eSATA Ground eSATA Receive Data B- eSATA Transmit Data B+ eSATA Ground eSATA/USB 155...
Page 164: Power Cord Set Requirements
Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Page 165: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...
Page 166: 10 Recycling
When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
Page 167 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
Page 168 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside-down. Remove all screws that secure the display panel frame to the display panel.
Page 169 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
Page 170 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
Page 171 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.
Page 172: Index
Index bays AC adapter battery 18 cable kit identifying 21 BIOS administrator password contents 37 AC adapter light, identifying 17 spare part number 37 AC adapter, spare part numbers Blu-ray Disc ROM Combo Drive cables, service considerations 52 spare part number 33, 38 caps lock light, identifying 12 antenna, disconnecting 70, 79 Blu-ray ROM with LightScribe DVD...
Page 173 Media Card Reader, identifying removal 83 identifying 14 spare part number 27, 83 error log 120 memory module HP QuickLook 2 122 eSATA port product description 3 HP SpareKey enrollment 119 pin assignments 155 removal 63 eSATA port, identifying 17...
Page 174 microphone (audio-in) jack 15 microphone (audio-in) jack hard drives 4 keyboard 6 pin assignments 148 memory module 3 model name 1 modem jack 152 modem module 4 modem jack, pin assignments monitor port 150 operating system 6 network jack 153 modem module RJ-11 152 optical drives 4...
Page 175 USB ports, identifying 16, 17 security cable slot, identifying 17 computer 130 Security menu 112, 119, 126 display 131, 132 allow reset of HP ProtectTools DVD ±RW SuperMulti Double- vents, identifying 17 Layer Drive with LightScribe security keys 119 Virtualization Technology 122...

This manual is also suitable for:

Probook 4321s - notebook pc Probook 4420s Probook 4421s

HP ProBook 4320s Maintenance And Service Manual

1 Product Description

2 External Component Identification

3 Illustrated Parts Catalog

4 Removal and Replacement Procedures

5 Computer Setup

6 Specifications

7 Backup and Recovery

8 Connector Pin Assignments

9 Power Cord Set Requirements

10 Recycling

Index

Quick Links

Maintenance and Service Guide

Related Manuals for HP ProBook 4320s

Summary of Contents for HP ProBook 4320s

This manual is also suitable for:

Table of Contents