HP Pavilion DV9500 Maintenance And Service Manual
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HP Pavilion DV9500 Maintenance And Service Manual

Entertainment pcs
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HP Pavilion dv9500, dv9600, and dv9700
Entertainment PCs
Maintenance and Service Guide

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Summary of Contents for HP Pavilion DV9500

  • Page 1 HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs Maintenance and Service Guide...
  • Page 2 SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ... 9 Display and top components ... 9 QuickPlay buttons ... 11 Keys ... 12 TouchPad ... 13 Front components ... 14 Right-side components ... 15 Left-side components ... 15 Bottom components ...
  • Page 6 Unknown user password ... 45 Component replacement procedures ... 46 Serial number ... 46 Battery ... 47 Camera module ... 48 Display inverter ... 50 Hard drive ... 52 Computer feet ... 54 Memory module ... 54 RTC battery ... 56 WLAN module ...
  • Page 7 Security menu ... 109 System Configuration menu ... 109 Diagnostics menu ... 109 6 Specifications Computer specifications ... 110 17.0-inch, SXGA+ display specifications ... 111 17.0-inch WXGA+ display specifications ... 112 Hard drive specifications ... 113 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ... 114 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications ...
  • Page 8 Performing a recovery ... 150 9 Connector pin assignments Audio-out (headphone) ... 151 Audio-in (microphone) ... 151 External monitor ... 152 RJ-11 (modem) ... 153 RJ-45 (network) ... 153 S-Video-out ... 154 Universal Serial Bus ... 154 10 Power cord set requirements Requirements for all countries or regions ...

  • Page 9: Product Description

    Product description Category Description Product HP Pavilion dv9500, dv9600, Name and dv9700 Entertainment Proces- Intel® Core™ 2 Duo sors processor: T7700 (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) Intel® Core™ Duo processors: T7500 (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) T7300 (2.0-GHz, 4-MB L2 cache, 800-MHz FSB) T7100 (1.8-GHz, 2-MB L2 cache,...
  • Page 10 Category Description Turion TL-60 (2.0 -GHz, 1-MB L2 cache) Turion TL-58 (1.9 -GHz, 1-MB L2 cache) Turion TL-56 (1.8 -GHz, 1-MB L2 cache) Athlon TK-55 (1.86-GHz. 512-MB L2 cache) Athlon TK-53 (1.7-GHz. 512-MB L2 cache) Chipset Northbridge: Intel PM965 Northbridge: Intel GM965 Southbridge: ICH8m Northbridge/Southbridge: nVidia MCP67D...
  • Page 11 Category Description dedicated video memory (16M × 16 DDR2 × 4 PCs), with: 192 MB of video memory ● when system memory = 512 MB (128 MB + 64 MB Turbo Cache) 383 MB of video memory ● when system memory = 1 GB (128 MB + 255 MB Turbo Cache) 895 MB of video memory...
  • Page 12 Category Description Memory size is dynamically allocated. Panels 17.0-inch dual lamp WXGA+ BrightView (1440 × 900), 200 nits typical brightness 17.0-inch single lamp SXGA+ BrightView 1680 × 1050), 200 nits typical brightness 17.0-inch single lamp WXGA BrightView (1440 × 900), 200 nits typical brightness Memory 2 SODIMM slots...
  • Page 13 Category Description ● 280-GB, 5400-rpm (160 GB + 120 GB) 240-GB, 7200-rpm (120 GB × ● 240-GB, 5400-rpm (120 GB x ● 200-GB, 7200-rpm (100 GB × ● 200-GB, 5400-rpm (120 GB + ● 80 GB) Optical 12.7-mm tray load drives Parallel ATA Fixed (1 screw for removal)
  • Page 14 Category Description echo cancellation, and noise suppression) Modem 56K V.92 data/fax modem Supports all world-wide certification requirements Ethernet Integrated Realtek RT8111B 10/100/1000 network interface card (NIC) Integrated Realtek RT8101e 10/100 NIC Integrated Realtek RTL8211B 10/100 NIC Integrated Realtek RT8201CL 10/100 NIC Wireless Integrated wireless local area network (WLAN) options by...
  • Page 15 VGA (Dsub 15-pin) 2-pin AC power for 90-W AC adapter 2-pin AC power for 65-W AC adapter Docking Expansion port 3 supports the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock Keybrd/ 17-inch full-size keyboard with pointing numeric keypad...
  • Page 16 Category Description Operat- Preinstalled: system Windows Vista® with embedded QuickPlay Direct Windows Vista Business (32-bit) Windows Vista Ultimate (64-bit) Windows Vista Premium (64-bit) Service- End-user replaceable parts: ability AC adapter Battery (system) Hard drives (2) Memory module Optical drive WLAN module Chapter 1 Product description Full- Defeatured...

  • Page 17: External Component Identification

    External component identification Top components Display and top components Item Component Internal microphones (2) (select models only) Integrated camera (select models only) Speakers (2) Num lock light Description Record sound. NOTE: If there is a microphone icon next to each microphone opening, the computer has internal microphones.
  • Page 18 Item Component Volume scroll zone Volume mute button Caps lock light Power button* *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Chapter 2 External component identification Description Adjusts speaker volume.

  • Page 19: Quickplay Buttons

    QuickPlay buttons Item Component Media button DVD button Previous/rewind button Play/pause button Next/fast forward button Stop button Description Launches the QuickPlay program. NOTE: If the computer has been set up to require a logon password, you may be asked to log on to Windows. QuickPlay launches after you log on.

  • Page 20: Keys

    Keys Item Component Function keys caps lock key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys num lock key Chapter 2 External component identification Function Execute frequently used system functions when pressed in combination with the key.

  • Page 21: Touchpad

    TouchPad Item Component TouchPad light TouchPad* TouchPad left and right buttons* TouchPad on/off button TouchPad scroll zone *This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse. Function Blue: TouchPad is enabled.

  • Page 22: Front Components

    Amber: An integrated wireless device is turned off. ● Receives a signal from a remote control device, such as the HP Remote Control. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 23: Right-Side Components

    Right-side components Item Component USB ports (select models only) ExpressCard slot Optical drive Power connector Left-side components Item Component Security cable slot S-Video-out jack External monitor port Expansion port 3 RJ-45 (network) jack RJ-11 (modem) jack Function Connect optional USB devices. Supports optional ExpressCard/54 cards.
  • Page 24 Item Component HDMI port (select models only) USB ports (1 or 2, depending on computer model) 1394 port (select models only) (10) Digital Media Slot light (select models only) (11) Digital Media Slot (select models only) Chapter 2 External component identification Function Connects an optional video or audio device such as a high- definition television, set-top box, DVD player, or any...

  • Page 25: Bottom Components

    Bottom components Item Component Battery bay Battery release latch Optical drive Secondary hard drive bay Primary hard drive bay Vents (5) Memory/WLAN module compartment Function Holds the battery. Releases the battery from the battery bay. Reads optical discs, and, on select models, also writes to optical discs.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...

  • Page 27: Computer Major Components

    Computer major components Item Description Display assemblies (include wireless antenna transceivers and cables) Spare part number Computer major components...
  • Page 28 Item Description For use only with computer models equipped with a camera: 17.0-inch, WXGA+, TFT, dual Lamp with BrightView ● ● 17.0-inch, SXGA+, TFT, single Lamp with BrightView 17.0-inch, WXGA+, TFT, single Lamp with BrightView ● For use only with computer models not equipped with a camera: 17.0-inch, WXGA+, TFT, dual Lamp with BrightView ●...
  • Page 29 Item Description Display switch module (includes display switch module cable) For use in computer models with Intel processors For use in computer models with AMD processors Top cover trim Top covers For use in computer models with Intel processors: Equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint ●...
  • Page 30 Item Description Processor bracket v8.1 (not illustrated) Processor bracket v7.9 (not illustrated) (15) Processors (include thermal material) Intel Core 2 Duo processor: T7700 (2.4-GHz , 4-MB L2 cache, 800-MHz FSB) ● Intel Core Duo processors: T7500 (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) ●...
  • Page 31 Item Description For use with computers with Intel processors: For use only with computer models equipped with discrete video system memory and ● a fingerprint reader ● For use only with computer models equipped with discrete video system memory but not a fingerprint reader For use only with computer models equipped with UMA video system memory and a ●...
  • Page 32 Item Description India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, ● the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro,...
  • Page 33 Item Description For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, ● Nordic region, and India (26) Memory modules (667-MHz, PC2-5300, 1-DIMM) 2048-MB 1024-MB 512-MB (27) Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support (select models only) HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe...

  • Page 34: Display Assembly Components

    Display assembly components Item Description Display bezels For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies For use in computer models with AMD processors Display inverters (include Mylar shield) For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies Camera module (includes 2-sided tape)
  • Page 35 Item Description Wireless antenna transceivers and cables For use only with computer models equipped with an 802.11a/b/g/n WLAN module For use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN module Display hinge covers Microphone Display Cable Kit (includes camera module cable) (10) Display enclosures (include logo and WLAN wireless antenna transceivers and cables) For use only with computer models equipped with dual lamp display assemblies...

  • Page 36: Plastics Kit

    Plastics Kit Item Description Plastics Kit ExpressCard slot bezel Left hard drive cover (includes 2 captive screws, secured by C-clips) Memory/WLAN module compartment cover (includes 2 captive screws, secured by C-clips) Right hard drive cover (includes 2 captive screws, secured by C-clips) USB port cover (not illustrated;...

  • Page 37: Cable Kit

    Cable Kit Item Description Cable Kit Bluetooth module cable Front USB board cable Fingerprint reader board cable Rear USB board cable Spare part number 448015-001 Cable Kit...

  • Page 38: Mass Storage Devices

    Mass storage devices Item Description Hard drives (include hard drive bracket) 250-GB, 5400-rpm 200-GB, 4200-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 80-GB, 5400-rpm Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Chapter 3 Illustrated parts catalog...

  • Page 39: Miscellaneous Parts

    Composite video cable DVB-T tuner DVB-T antenna adapter ExpressCard Kit (includes software CD) Backpack Carrying case HP Remote Control Infrared emitter with cable Optical wired mouse RF input adapter cable (without ferrite) USB digital drive Vista remote control (fits into ExpressCard slot)

  • Page 40: Sequential Part Number Listing

    Description The People's Republic of China Switzerland Taiwan The United Kingdom and Hong Kong Screw Kit Phillips PM3.0×3.0 screw ● Phillips PM2.5×10.0 screw ● Phillips PM2.5×7.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×4.0 screw ● ● Phillips PM2.0×6.0 screw Phillips PM2.0×5.0 captive screw ●...
  • Page 41 Spare part Description number 405527-001 Backpack 407674-001 Broadcom 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam 407674-002 Broadcom 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El...
  • Page 42 434661-002 Broadcom 4321AGN 802.11a/b/g/n module for use in the France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India 435743-001 HP Remote Control 436067-001 Display bezel for use in computers with AMD processors 436238-001 Optical wired mouse...
  • Page 43 Spare part Description number 441090-001 Broadcom 802.11b/g WLAN module for use in United States and Canada 441090-002 Broadcom 802.11b/g WLAN module for use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, India 441424-001 200-GB, 4200-rpm hard drive (includes hard drive bracket) 441541-001 Keyboard for use in the United States 441541-031...
  • Page 44 Spare part Description number 447982-001 System board with 128-MB video system memory for use only with computer models with Intel processors with discrete video system memory (includes modem module cable and hard drive thermal pads) 447983-001 System board with 256-MB video system memory for use only with computer models with Intel processors with discrete video system memory (includes modem module cable and hard drive thermal pads) 447984-001 System board for use only with computer models with Intel processors with UMA video system memory (includes...
  • Page 45 Spare part Description number 448015-001 Cable Kit (see Cable Kit on page 29 448016-001 Fan/heat sink assembly for computer models with Intel processors (includes heat sink and thermal material) 448017-001 Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) 448304-001 Hard Drive Hardware Kit 448308-001...
  • Page 46 Spare part Description number 450863-001 Fan/heat sink assemblies for use only with computer models equipped with AMD processors and UMA video system memory (includes heat sink and thermal material) 450864-001 Fan/heat sink assemblies for use only with computer models equipped with AMD processors and discrete video system memory (includes heat sink and thermal material) 450934-001 Fan/heat sink assembly for use only with computer models with Intel processors equipped with UMA video...
  • Page 47 Spare part Description number 454495-001 Base enclosure for use in computer models with AMD processors that are equipped discrete video system memory but not a fingerprint reader (include wireless on/off switch, power connector, power connector cable, and rear USB board cable) 454496-001 Base enclosure for use in computer models with AMD processors that are equipped with UMA video system memory and a fingerprint reader (include wireless on/off switch, power connector, power connector cable, and...

  • Page 48: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 49: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 50: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 51: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...

  • Page 52: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 53: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Component Replacement Procedures

    Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Chapter 4 Removal and replacement procedures...

  • Page 55: Battery

    Battery Description 8-cell, 2.55-Ah battery 8-cell, 2.20-Ah battery Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 56: Camera Module

    Camera module NOTE: If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see Description Camera module (includes 2-sided tape)
  • Page 57 Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until the bezel disengages from the display enclosure. Release the camera module (1) from the display enclosure as far as the camera module cable allows.

  • Page 58: Display Inverter

    Display inverter NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Description For use only with computer models equipped with dual lamp display assemblies...
  • Page 59 Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until the bezel disengages from the display enclosure. Release the display inverter (1) as far as the display panel cable and the backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.

  • Page 60: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description 250-GB, 5400-rpm 200-GB, 4200-rpm 200-GB, 4200-rpm 160-GB, 5400-rpm 120-GB, 5400-rpm 100-GB, 7200-rpm 80-GB, 5400-rpm Before removing the hard drive, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 61 Use the Mylar tab (1) to lift the hard drive (2) until it disconnects from the computer. Remove the hard drive from the hard drive bay. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive.

  • Page 62: Computer Feet

    Computer feet Description Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Memory module Description 2048-MB (667-MHz, PC2-5300, 1-DIMM) 1024-MB (667-MHz, PC2-5300, 1-DIMM) 512-MB (667-MHz, PC2-5300, 1-DIMM) Before removing the memory module, follow these steps:...
  • Page 63 Lift the front of the cover (2), swing it toward the back of the computer, and then remove the cover. The memory/WLAN module compartment cover is included in the Plastics Kit, spare part number 432981-001. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the module (2) by pulling it away from the slot at an angle.

  • Page 64: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes 2-sided tape) Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 65: Wlan Module

    WLAN module Description Intel 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam ●...
  • Page 66 Description Broadcom 4321AGN 802.11a/b/g/n modules: For use in the United States and Canada ● ● For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India Before removing the WLAN module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 67: Optical Drive

    Reverse this procedure to install a WLAN module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket. Description Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive Before removing the optical drive, follow these steps:...
  • Page 68 Remove the optical drive. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.

  • Page 69: Switch Cover

    Switch cover Description Switch cover (includes LED board and LED board cable) Before removing the switch cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 70 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected and disconnect the cable (2) from the LED board. Remove the switch cover.

  • Page 71: Keyboard

    Keyboard Description For use in: Belgium Denmark, Finland, Norway, and Sweden France French Canada Germany Greece International Israel Italy Japan South Korea Before removing the keyboard, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 72 Remove the Phillips PM2.5×8.0 screw that secures the keyboard to the computer. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Remove the three silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer. Lift the rear edge of the keyboard (1) until it rests at an angle.
  • Page 73 Swing the keyboard (3) up and forward until it rests on the palm rest. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures...

  • Page 74: Speaker Assembly

    Speaker assembly Description Speaker assembly Before removing the speaker assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 75: Power Button Board

    Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly. Power button board Description Power button board (includes power button board cable) Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 76 Remove the power button board: Disconnect the following cables from the power button board: (1) Power button board cable (2) Speaker assembly cable (3) Display switch module cable (4) Microphone cable Remove the silver Phillips PM2.5×5.0 screw (1) that secures the power button board to the computer. Remove the power button board (2).

  • Page 77: Display Assembly

    Display assembly Description 17.0-inch, WXGA+, TFT, dual lamp, BrightView display assembly for use only with computer models equipped with a camera (includes wireless antenna transceivers and cables) 17.0-inch, SXGA+, TFT, single lamp, BrightView display assembly for use only with computer models equipped with a camera (includes wireless antenna transceivers and cables) 17.0-inch, WXGA+, TFT, single lamp, BrightView display assembly for use only with computer models equipped with a camera (includes wireless antenna transceivers and cables)
  • Page 78 Remove the two Phillips PM2.5×8.0 screws that secure the display assembly to the computer. Turn the computer display-side up, with the front toward you. Open the computer to an upright position. Disconnect the following cables: (1) Display panel cable (2) Microphone cable (3) Camera cable Remove the wireless antenna cables (4) from the routing channels in the top cover.
  • Page 79 Remove the display assembly (3). If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws: (1) Three rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Kit, spare part number 448017-001.
  • Page 80 Remove the display bezel (3). Display bezels are available using the spare part numbers 447998-001 (for dual lamp display assemblies) and 447997-001 (for single lamp display assemblies). NOTE: Camera module on page 48 inverter on page 50 If it is necessary to replace the display panel, remove the four Phillips PM2.5×8.0 screws (1) and the two Phillips PM2.5×6.0 screws (2) that secure the display panel to the display enclosure.
  • Page 81 Remove the left and right hinge covers (3) by sliding them off of the display hinges. The display hinges are available using spare part numbers 432964-001 (for use with dual lamp display assemblies) and 432963-001 (for use with single lamp display assemblies). The display hinge covers are available using spare part number 432965-001.
  • Page 82 Remove the microphone receivers (2) from the clips in the display enclosure. Remove the microphone cables (3) from the display enclosure. The microphones and cables are available using spare part number 432961-001. If it is necessary to replace the camera cable, release the retention tabs (1) built into the display enclosure that secure the camera cable to the display enclosure.

  • Page 83: Top Cover

    Top cover Description Top cover for use in computer models with Intel processors: Top cover for use only with computer models equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint reader board, and fingerprint reader board cable) Top cover for use only with computer models not equipped with a fingerprint reader (includes TouchPad and TouchPad cable) Fingerprint reader board (includes fingerprint reader board cable) For use in computer models with AMD processors:...
  • Page 84 Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer. Remove the four silver Phillips PM2.5×5.0 screws secure the top cover to the computer. Turn the computer right-side up, with the front toward you. Chapter 4 Removal and replacement procedures...
  • Page 85 Disconnect the power button board cable (1) and the LED board cable (2) from the low insertion force (LIF) connectors on the system board. Release the ZIF connector (1) to which the TouchPad cable (2) is attached and disconnect the cable from the system board.
  • Page 86 Remove the five Phillips PM2.5×8.0 screws (1) and the two silver Phillips PM2.5×5.0 screws (2) that secure the top cover to the base enclosure. Lift the rear edge of the top cover until it disengages from the computer, and then swing it up and forward until the top cover is resting upside down in front of the computer.
  • Page 87 Release the ZIF connector to which the fingerprint reader board cable (1) is attached and disconnect the cable (2) from the system board. Remove the top cover. Reverse this procedure to install the top cover. Component replacement procedures...

  • Page 88: Wireless Switch Board

    Wireless switch board Description Wireless switch board (includes wireless switch board cable) Before removing the wireless switch board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 89 Remove the wireless switch board (3). Reverse this procedure to install the wireless switch board. Component replacement procedures...

  • Page 90: Bluetooth Module

    Bluetooth module Description Bluetooth module (includes Bluetooth module cable) Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 91 Remove the Bluetooth module (4). Reverse this procedure to install the Bluetooth module. Component replacement procedures...

  • Page 92: Front Usb Board

    Front USB board Description Front USB board (includes front USB board cable) Before removing the front USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 93: Expresscard Assembly

    Remove the front USB board (3). Reverse this procedure to install the front USB board. ExpressCard assembly Description ExpressCard assembly Before removing the ExpressCard assembly, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 94 Remove the ExpressCard assembly: Press the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot. Remove the ExpressCard slot bezel (2). The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. Remove the four silver Phillips PM2.5×5.0 screws (1) that secure the ExpressCard assembly to the system board.

  • Page 95: Top Cover Trim

    If it is necessary to replace the fingerprint reader board cable, release the ZIF connector (1) to which the cable is connected and disconnect the cable (2) from the system board. The fingerprint reader board cable is included in the Cable Kit, spare part number 448015-001. Reverse this procedure to install the ExpressCard assembly and the fingerprint reader board cable.
  • Page 96 Remove the top cover trim: Turn the computer upside down with the front toward you. Remove the four Phillips PM2.5×8.0 screws that secure the top cover trim to the computer. Turn the computer right-side up with the front toward you. Remove the Phillips PM2.5×8.0 screw (1) that secures the top cover trim to the computer.

  • Page 97: Display Switch Module

    Display switch module Description Display switch module for use in computer models with Intel processors (includes display switch module cable) Display switch module for use in computer models with AMD processors (includes display switch module cable) Before removing the display switch module, follow these steps: Shut down the computer.

  • Page 98: Rear Usb Board

    Remove the display switch module (2). Reverse this procedure to install the display switch module. Rear USB board Description Rear USB board (includes rear USB board cable) Before removing the rear USB board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 99 Remove the rear USB board: Remove the two silver Phillips PM2.5×5.0 screws (1) that secure the power connector bracket to the computer. Remove the power connector bracket (2). The power connector bracket is available using spare part number 432985-001. Remove the silver Phillips PM2.5×5.0 screw (1) that secures the rear USB board to the base enclosure.

  • Page 100: System Board

    System board NOTE: All system board spare kits include a modem module cable and hard drive thermal pads. Description System board for use with computer models with Intel processors: With 256 MB of video system memory for use only with computer models with discrete video system memory With 128 MB of video system memory for use only with computer models with discrete video system memory...
  • Page 101 Top cover trim (see Top cover trim on page Rear USB board (see When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Memory modules (see Memory module on page ●...
  • Page 102 Remove the three Phillips PM2.5×8.0 screws (1) and the three silver Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure. Remove the power connector cable (1) and the rear USB board cable (2) from the clips built into the base enclosure.
  • Page 103 Disconnect the audio board cable (4) from the system board. Disconnect the power connector cable (1) from the system board. Remove the system board (2) from the base enclosure by sliding it up and to the right at an angle. If it is necessary to replace the rear USB board cable, turn the system board upside down with the front toward you.
  • Page 104 Disconnect the rear USB board cable from the system board. The rear USB board cable is included with the rear USB board spare part kit and is also included in the Cable Kit, spare part number 448015-001. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: Fan/heat sink assembly (see ●...

  • Page 105: Audio Board

    Audio board Description Audio board (includes audio board cable) Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.
  • Page 106 Remove the audio board (3). Reverse this procedure to install the audio board. Chapter 4 Removal and replacement procedures...

  • Page 107: Fan/Heat Sink Assembly

    Fan/heat sink assembly NOTE: All fan/heat sink assembly spare kits include replacement thermal material. Description For use only with computer models using Intel processors: Equipped with discrete video system memory Equipped with UMA video system memory For use only with computer models using AMD processors: Equipped with UMA video system memory Equipped with discrete video system memory NOTE:...
  • Page 108 Audio board (see Front USB board (see Top cover trim (see System board (see Remove the fan/heat assembly: Turn the system board upside down, with the expansion port 3 and external monitor port toward you. Disconnect the fan cable (1) from the system board. Loosen the three Phillips PM2.5×5.0 captive screws (2) that secure the fan/heat sink assembly to the system board.
  • Page 109 Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1), (2), and (3), the system board components (4) and (6), and the processor (5) each...
  • Page 110 Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly.

  • Page 111: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Intel processors: Intel Core 2 Duo T7700 processor (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) Intel Core Duo T7500 processor (2.2-GHz, 4-MB L2 cache, 800-MHz FSB) Intel Core Duo T7300 processor (2.0-GHz, 4-MB L2 cache, 800-MHz FSB) Intel Core Duo T7100 processor (1.8-GHz, 2-MB L2 cache, 800-MHz FSB) Intel Core Duo TJ85 processor (1.67-GHz, 2-MB L2 cache, 667-MHz FSB) Intel Core Duo T5250e processor (1.50-GHz, 2-MB L2 cache, 667-MHz FSB)
  • Page 112 Top cover (see Wireless switch board (see Audio board (see Front USB board (see Top cover trim (see System board (see m. Fan/heat sink assembly (see Remove the processor: Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. Lift the processor (2) straight up and remove it.

  • Page 113: Setup Utility

    Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load. NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences.

  • Page 114: Using The Setup Utility

    Using the Setup Utility Use this section to understand the Setup Utility. Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. To start the Setup Utility, turn on or restart the computer, and then press enter setup”...
  • Page 115 To start the Setup Utility, turn on or restart the computer, and then press enter setup” is displayed in the lower-left corner of the screen. Select Exit > Load Setup Defaults, and then press enter. When the Setup Confirmation is displayed, press To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen.

  • Page 116: Using Advanced Setup Utility Features

    Using advanced Setup Utility features This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

  • Page 117: Security Menu

    Security menu Select Administrator password Power-On Password System Configuration menu Select Language Support Boot Options Button Sound (select models only) Virtualization Technology Processor C4 State Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To Do This Enter, change, or delete an administrator password.

  • Page 118: Specifications

    Specifications Computer specifications Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating...

  • Page 119: Inch, Sxga+ Display Specifications

    Operating Nonoperating NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, SXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display...

  • Page 120: Inch Wxga+ Display Specifications

    17.0-inch WXGA+ display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 112 Chapter 6 Specifications Metric 23.00 cm 36.90 cm 43.40 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...

  • Page 121: Hard Drive Specifications

    Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply.

  • Page 122: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode 114 Chapter 6 Specifications Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,...

  • Page 123: Hd Dvd-Rom Drive With Supermulti Dvd±R/Rw Double Layer Support Specifications

    HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 16X CD-R 10X CD-RW 4X DVD+R 4X DVD+RW 4X DVD-R 4X DVD-RW 2.4X DVD+R(9) 3X DVD-RAM 1X HD-DVD-ROM Transfer mode HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications 115...

  • Page 124: Blu-Ray Disc Rom Drive With Supermulti Dvd±R/Rw Double-Layer (Dl) Support Specifications

    Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM 1X BD-ROM 1X BD-R read 1X BD-RE read...

  • Page 125: System Dma Specifications, Intel

    System DMA specifications, Intel Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. System function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned System DMA specifications, Intel 117...

  • Page 126: System Dma Specifications, Amd Discrete And Uma Graphics

    System DMA specifications, AMD discrete and UMA graphics Hardware DMA DMA4 118 Chapter 6 Specifications System function Direct memory access controller...

  • Page 127: System Interrupt Specifications, Intel

    System interrupt specifications, Intel Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

  • Page 128: System Interrupt Specifications, Amd Discrete Graphics

    System interrupt specifications, AMD discrete graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ17 IRQ18 IRQ19 IRQ20 IRQ21 IRQ23 120 Chapter 6 Specifications IRQ System function High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller...

  • Page 129: System Interrupt Specifications, Amd Uma Graphics

    System interrupt specifications, AMD UMA graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 IRQ16 IRQ18 IRQ19 IRQ21 IRQ22 IRQ23 IRQ System function High precision event timer Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller...

  • Page 130: System I/O Address Specifications, Intel

    System I/O address specifications, Intel I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091...
  • Page 131 I/O address (hex) 220 - 22F 230 - 26D 26E - 26 278 - 27F 280 - 2AB 2A0 - 2A7 2A8 - 2E7 2E8 - 2EF 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B...

  • Page 132: System I/O Address Specifications, Amd Discrete And Uma Graphics

    System I/O address specifications, AMD discrete and UMA graphics I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 - 0043 0060 - 0060 0061 - 0061 0062 - 0062 0064 - 0064 0066 - 0066 0070 - 0071 0081 - 0083 0087 - 0087 0089 - 008B...
  • Page 133 I/O address (hex) 30D0 - 30DF 30E0 - 30E3 (UMA only) 30E8 - 30EB 30EC - 30EF 30F0 - 30F7 30F8 - 30FF (discrete only) 4000 - 407F (discrete only) 4000 - 4FFF 5000 - 5FFF (discrete only) System I/O address specifications, AMD discrete and UMA graphics 125 System function (shipping configuration) Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller...

  • Page 134: System Memory Map Specifications, Intel

    System memory map specifications, Intel Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB 126 Chapter 6 Specifications Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF...

  • Page 135: System Memory Map Specifications, Amd Discrete Graphics

    System memory map specifications, AMD discrete graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 4 KB 512 KB 2 KB 256 B 256 B 256 B 256 B 16 KB 16 MB 32 MB 1 MB 256 MB 1 KB Memory address...

  • Page 136: System Memory Map Specifications, Amd Uma Graphics

    System memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB...

  • Page 137: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 441140-001, and the Display Screw Kit, spare part number 441124-001. Phillips PM2.5×8.0 captive screw Color Black...

  • Page 138: Phillips Pm3.0×4.0 Screw

    Phillips PM3.0×4.0 screw Color Silver Where used: 8 screws that secure the hard drive brackets to the hard drives 130 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 3.0 mm 5.0 mm...

  • Page 139: Phillips Pm2.5×5.0 Captive Screw

    Phillips PM2.5×5.0 captive screw Color Black Where used: 2 captive screws (secured by C-clips) that secure the memory/WLAN module compartment cover to the computer Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×5.0 captive screw 131...

  • Page 140: Phillips Pm2.0×11.0 Screw

    Where used: 3 captive screws that secure the fan/heat sink assembly to the computer Phillips PM2.0×11.0 screw Color Silver Where used: 2 screws that secure the WLAN module to the computer 132 Chapter 7 Screw listing Quantity Length 11.0 mm Thread Head width 2.0 mm...

  • Page 141: Phillips Pm2.5×8.0 Screw

    Phillips PM2.5×8.0 screw Color Black Where used: (1) One screw that secures the optical drive to the computer (2) One screw that secures the keyboard to the computer (3) Two screws that secure the display assembly to the computer Quantity Length 8.0 mm Thread...
  • Page 142 Where used: 2 screws that secure the display assembly to the computer Where used: 5 screws that secure the display bezel to the display computer Where used: 4 screws that secure the display panel to the display enclosure 134 Chapter 7 Screw listing...
  • Page 143 Where used: 8 screws that secure the top cover to the computer Where used: 5 screws that secure the top cover to the computer Where used: 4 screws that secure the top cover trim to the computer Phillips PM2.5×8.0 screw 135...
  • Page 144 Where used: One screw that secures the top cover trim to the computer Where used: One screw that secures the system board to the computer Where used: 3 screws that secure the system board to the computer 136 Chapter 7 Screw listing...

  • Page 145: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Silver Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 4 screws that secure the display hinges to the display panel Quantity Length 3.0 mm Thread Head width 2.0 mm 4.0 mm Phillips PM2.0×3.0 screw 137...
  • Page 146 Where used: 2 screws that secure the Bluetooth module to the system board 138 Chapter 7 Screw listing...

  • Page 147: Phillips Pm2.5×5.0 Screw

    Phillips PM2.5×5.0 screw Color Silver Where used: 6 screws that secure the switch cover to the computer Quantity Length 5.0 mm Thread Head width 2.5 mm 5.0 mm Phillips PM2.5×5.0 screw 139...
  • Page 148 Where used: 3 screws that secure the keyboard to the computer Where used: 2 screws that secure the speaker to the computer Where used: One screw that secures the power button board to the computer 140 Chapter 7 Screw listing...
  • Page 149 Where used: 2 screws that secure the display assembly to the computer Where used: 4 screws that secure the top cover to the computer Where used: 2 screws that secure the top cover to the computer Phillips PM2.5×5.0 screw 141...
  • Page 150 Where used: (1) Two screws that secure the wireless switch board to the computer (2) One screw that secures the audio board to the computer Where used: (1) One screw that secures the front USB board to the base enclosure (2) Four screws that secure the ExpressCard assembly to the system board 142 Chapter 7 Screw listing...
  • Page 151 Where used: (1) One screw that secures the display switch module to the fan/heat sink assembly (2) Two screws that secure the power connector cable bracket to the base enclosure (3) One screw that secures the rear USB board to the base enclosure (4) 3 screws that secure the system board to the base enclosure Phillips PM2.5×5.0 screw 143...

  • Page 152: Phillips Pm2.5×6.0 Screw

    Phillips PM2.5×6.0 screw Color Black Where used: 2 screws that secure the display panel to the display assembly 144 Chapter 7 Screw listing Quantity Length 6.0 mm Thread Head width 2.5 mm 5.0 mm...

  • Page 153: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Black Where used: 4 screws that secure the wireless antenna transceivers to the display enclosure Quantity Length 4.0 mm Thread Head width 2.0 mm 4.5 mm Phillips PM2.0×4.0 screw 145...

  • Page 154: Phillips 2.5×4.0 Captive Screw

    Phillips 2.5×4.0 captive screw Color Silver Where used: 2 captive screws that secure the heat sink to the system board 146 Chapter 7 Screw listing Quantity Length 4.0 mm Thread Head width 2.5 mm 5.0 mm...

  • Page 155: Backup And Recovery

    Backup and recovery Recovering system information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: Backing up your information regularly to protect your important system files. ●...

  • Page 156: Backing Up Your Information

    Number each disc before inserting it into the computer optical drive. ● If necessary, you can exit the program before you have finished creating the recovery discs. The next ● time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: Select Start >...

  • Page 157: Using System Restore Points

    Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 158: Performing A Recovery

    Performing a recovery NOTE: You can only recover files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability.

  • Page 159: Connector Pin Assignments

    Connector pin assignments Audio-out (headphone) Audio-in (microphone) Signal Audio out, left channel Audio out, right channel Ground Signal Audio signal in Audio signal in Ground Audio-out (headphone) 151...

  • Page 160: External Monitor

    External monitor 152 Chapter 9 Connector pin assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock...

  • Page 161: Modem)

    RJ-11 (modem) RJ-45 (network) Signal Unused Ring Unused Unused Unused Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 153...

  • Page 162: S-Video-Out

    S-Video-out Universal Serial Bus 154 Chapter 9 Connector pin assignments Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground TV-CD S-VHS intensity ground Composite video ground Signal +5 VDC Data - Data + Ground...

  • Page 163: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 164: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country or region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan South Korea The Netherlands Norway The People's Republic of China Sweden Switzerland Taiwan The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 165: 11 Recycling

    Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 166 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 167 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 168 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 169 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 161...
  • Page 170 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 171: Index

    Index Symbols/Numerics 1394 port, location 16 AC adapter, spare part numbers 31, 38 administrator password 109 advanced Setup Utility features 108 antenna removal 73 spare part numbers 27, 37, applications key, Windows 12 arrow keys 12 audio board removal 97 spare part number 21, 37, audio, product description 5 audio-in jack...
  • Page 172 Digital Media Slot 16 Digital Media Slot light 16 diskette drive precautions 41 product description 5 display assembly removal 69 spare part numbers 19, 36, display bezel illustrated 26 release 48, 50 removal 71 spare part numbers 26, 36, Display Cable Kit, spare part number 27, 33 display components illustrated 26...
  • Page 173 headphone jack location 14 pin assignments 151 headset, spare part number 31, hinge removal 72 spare part number 33, 73 hinge cover removal 73 spare part number 27, 33, hinges spare part numbers 26 I/O address specifications 122 infrared emitter, spare part number 31, 34 infrared lens 14 interrupt specifications 119...
  • Page 174 Plastics Kit, spare part number 21, 33 play/pause button 11 pointing device components 13 product description 7 ports 1394 16 external monitor port 15 HDMI 16 monitor port 15 product description 6 Universal Serial Bus (USB) 15, power button 10 power button board removal 67 spare part number 20, 33,...
  • Page 175 HD-ROM Combo Drive 115 I/O addresses 122 interrupts 119 memory map 126 optical drive 114, 115, 116 system DMA 117 static-shielding materials 44 stop button 11 switch cover removal 61 spare part number 20, 36, system board removal 92 spare part numbers 21, 36, 37, 92 System Configuration menu 109 system DMA 117...

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