HP Envy 14-2100 Getting Started

Hp envy 14-2100: quick start
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GETTING STARTED

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Summary of Contents for HP Envy 14-2100

  • Page 1 GETTING STARTED...
  • Page 2 HP ENVY Getting Started...
  • Page 3 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 4 HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the...
  • Page 6 Safety warning notice To reduce the possibility of heat-related injuries or of WARNING! overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 7 Safety warning notice...
  • Page 8: Table Of Contents

    Table of contents 1 Welcome ... 1 What's new? ... 2 HP CoolSense ... 2 Intel Wireless Display ... 3 Switching between graphics modes ... 3 Beats Audio ... 4 Finding information ... 5 2 Getting to know your computer ... 8 Top ...
  • Page 9 Using pointing devices ... 26 5 Maintenance ... 32 Removing or inserting the battery ... 32 Using the accessory battery (select models only) ... 35 Replacing or upgrading the hard drive ... 41 Replacing memory modules ... 44 Using the HDMI to VGA Display Adapter ... 49 6 Backup and recovery ...
  • Page 10 Contacting customer support ... 59 Labels ... 60 8 Specifications ... 62 Input power ... 63 DC plug of external HP power supply ... 63 Operating environment ... 64 Index ... 65 When to create restore points ... 57 Create a system restore point ... 58...
  • Page 12: Welcome

    Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. For instructions on accessing this guide, refer to on page ●...
  • Page 13: What's New

    When the computer is stationary, HP CoolSense prioritizes performance and is set to Off mode. When the computer is mobile, HP CoolSense prioritizes temperature and is set to On mode. To change the cooling preferences, follow these steps: Select Start >...
  • Page 14: Intel Wireless Display

    Intel Wireless Display Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless third- party TV adapter (purchased separately) is required. Content that asserts output protection, such as Blu-ray discs, will not play on Intel Wireless Display.
  • Page 15: Beats Audio

    Beats Audio Beats™ Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default. To increase or decrease the Beats Audio bass settings, press ▲ and the letter You can also view and control the bass settings through the NOTE: Windows®...
  • Page 16: Finding Information

    To access this guide: Select Start > Help and Support > User Guides. – or – Select Start > All Programs > HP > HP Documentation. HP Notebook Reference Guide To access this guide: Select Start > Help and Support > User Guides.
  • Page 17 To access this guide: Select Start > Help and Support > User Guides. – or – Select Start > All Programs > HP > HP Documentation. Safety & Comfort Guide To access this guide: Select Start > Help and Support > User Guides.
  • Page 18 *You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. In some countries/ regions, HP may provide a printed HP Limited Warranty in the box. In countries/regions where the...
  • Page 19: Getting To Know Your Computer

    Getting to know your computer TouchPad Component TouchPad light TouchPad zone Left TouchPad button Right TouchPad button Chapter 2 Getting to know your computer Description Turns the TouchPad on and off. Quickly double-tap the TouchPad light to turn the TouchPad on and off.
  • Page 20: Lights

    Lights Component TouchPad light Power light Mute light Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation.
  • Page 21: Button

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.
  • Page 22: Keys

    Keys Component Windows logo key Windows applications key Action keys Optical drive eject key Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer.
  • Page 23: Front

    Front Component Speakers (2) Bluetooth compartment Digital Media Slot Chapter 2 Getting to know your computer Description Produce sound. Contains a Bluetooth® device. Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory Card ●...
  • Page 24: Right Side

    Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. Connects an optional USB 3.0 device and provides enhanced USB power performance.
  • Page 25 Component Vent Battery light (10) Power connector Chapter 2 Getting to know your computer Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 26: Left Side

    Left side Component Optical drive USB ports (2) Audio-out (headphone) jack/ Audio-in (microphone) jack Audio-out (headphone) jack Description Reads and writes to an optical disc. CAUTION: Do not insert 8-cm optical discs into the optical drive. This can cause damage to the computer.
  • Page 27: Display

    Display Component WLAN antennas (2)* Internal microphones (2) Webcam Webcam light *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
  • Page 28: Bottom

    Bottom Component Memory module compartment Vents (3) Accessory battery connector Battery cover release latch Battery bay Description Contains the memory module slot. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 29: Networking

    Setting up a new WLAN network on page ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, refer to the HP Notebook Reference Guide. Chapter 3 Networking Connecting to an existing WLAN on page 20...
  • Page 30: Using An Internet Service Provider (Isp)

    Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.
  • Page 31: Connecting To A Wireless Network

    ● Bluetooth device For more information on wireless technology and connecting to a wireless network, refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support. Connecting to an existing WLAN Turn on the computer.
  • Page 32: Setting Up A New Wlan Network

    Setting up a new WLAN network Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● Your new wireless computer (3) Some modems have a built-in wireless router.
  • Page 33: Configuring A Wireless Router

    Protecting your WLAN When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access. For information on protecting your WLAN, refer to the HP Notebook Reference Guide. Chapter 3 Networking...
  • Page 34: Keyboard And Pointing Devices

    Setup Utility (BIOS) and revert back to standard settings by pressing the assigned function. Refer to the “Setup Utility (BIOS) and System Diagnostics” chapter in the HP Notebook Reference Guide for instructions. Use extreme care when making changes in Setup Utility.
  • Page 35 Icon Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.
  • Page 36: Using The Hotkeys

    Using the hotkeys A hotkey is a combination of the key (3). To use a hotkey: ▲ Briefly press the hotkey combination. Function Display system information. Control the bass settings. key (1) and either the key, and then briefly press the second key of the Hotkey Description Displays information about system hardware components...
  • Page 37: Using Pointing Devices

    Using pointing devices In addition to the pointing devices included with your computer, NOTE: you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.
  • Page 38: Navigating

    Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using pointing devices...
  • Page 39: Using Touchpad Gestures

    Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. TouchPad gestures are not supported in all programs. NOTE: To view the demonstration of a gesture: Select Start >...
  • Page 40: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. Scrolling speed is controlled by finger speed.
  • Page 41: Rotating

    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.
  • Page 42: Flicking

    Flicking Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right. Three-finger flicking is disabled at the factory. NOTE: Using pointing devices...
  • Page 43: Maintenance

    Maintenance Removing or inserting the battery The battery is preinstalled in the battery bay at the factory. NOTE: For additional information on using the battery, refer to the HP NOTE: Notebook Reference Guide. Removing the battery Removing a battery that is the sole power source for the CAUTION: computer can cause loss of information.
  • Page 44 Pull the battery tab up (3) and remove the battery from the computer. Removing or inserting the battery...
  • Page 45: Inserting The Battery

    Inserting the battery Align the tabs on the battery with the notches on the outer edge of the battery bay (1), and rotate the battery (2) into the battery bay until it is seated. Slide the right battery release latch (3) to lock the battery into place. The left battery release latch automatically locks into place.
  • Page 46: Using The Accessory Battery (Select Models Only)

    Using the accessory battery (select models only) An accessory battery can extend the battery life of your computer. Identifying the accessory battery components Component Battery fuel gauge Description When pressed, the battery fuel gauge checks the amount of available battery charge. Using the accessory battery (select models only)
  • Page 47 Component Battery charge lights (4) Battery release latches (2) Chapter 5 Maintenance Description Show the percentage of available battery power. ● Blinking: The accessory battery has reached a low battery level. ● One light on: The accessory battery has 25 percent remaining battery charge.
  • Page 48: Inserting Or Removing An Accessory Battery

    Inserting or removing an accessory battery To insert the accessory battery: When you install the accessory battery for the first time, be sure NOTE: to remove the protective cover on the accessory battery connector. It is not necessary to turn off the computer before inserting or NOTE: removing the accessory battery.
  • Page 49 Slide the battery release latches (3) on the accessory battery to lock it into place on the computer. To remove the accessory battery: Slide the battery release latches (1) on the accessory battery to unlock it. Chapter 5 Maintenance...
  • Page 50 Lift the accessory battery (2) from the bottom of the computer. Using the accessory battery (select models only)
  • Page 51: Battery Charging And Discharging Sequence

    Battery charging and discharging sequence The battery charging and discharging sequence varies when both the primary battery and optional accessory battery are installed. ● The computer supports Fast Charge Mode (enabled at the factory). When both batteries are charging, the primary battery will charge to 90 percent before the accessory battery begins charging.
  • Page 52: Replacing Or Upgrading The Hard Drive

    Replacing or upgrading the hard drive The hard drive is located inside the battery bay. NOTE: To prevent information loss or an unresponsive system: CAUTION: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.
  • Page 53 Slide the hard drive (2) to the right and lift it out of the hard drive bay. Chapter 5 Maintenance...
  • Page 54: Installing A Hard Drive

    Installing a hard drive Insert the hard drive (1) into the hard drive bay, and then slide the hard drive to the left until it snaps into place. Replace the hard drive screws (2). Replace the battery and battery cover. For instructions on replacing the battery and battery cover, NOTE: refer to...
  • Page 55: Replacing Memory Modules

    Replacing memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by replacing the existing memory module in the primary memory module slot. To reduce the risk of electric shock and damage to the WARNING! equipment, unplug the power cord and remove all batteries before installing a memory module.
  • Page 56 Slide the memory module compartment cover (2) to the rear, and then remove the memory module compartment cover. Remove the existing memory module: Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. Replacing memory modules...
  • Page 57 Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container.
  • Page 58 Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. To prevent damage to the memory module, be sure CAUTION: that you do not bend the memory module. Replace the memory module compartment cover (1) and then slide the cover to the front until it is seated.
  • Page 59 Replace the 5 memory module compartment cover screws (2). Replace the battery and battery cover. For instructions on replacing the battery and battery cover, NOTE: refer to Inserting the battery on page Reconnect external power and external devices. Turn on the computer. Chapter 5 Maintenance...
  • Page 60: Using The Hdmi To Vga Display Adapter

    Using the HDMI to VGA Display Adapter To connect an external display with a VGA connector such as a monitor or projector to the computer, you will need to use the HP HDMI to VGA Display Adapter (select models only).
  • Page 61 To connect an external monitor or projector using the HDMI to VGA Display Adapter, follow these steps: Connect the HDMI to VGA Display Adapter to the HDMI port on the computer. Connect an external monitor or projector to the other end of the adapter.
  • Page 62: Backup And Recovery

    This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature. HP Recovery Manager is pre- installed on select models.) ●...
  • Page 63: Restore

    HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
  • Page 64: Performing A System Restore

    HP Recovery Manager, you will be prompted to continue the backup creation process. To create a set of recovery discs or a recovery flash drive: Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. Follow the on-screen instructions.
  • Page 65: Restoring Using The Dedicated Recovery Partition (Select Models Only)

    To restore the computer from the recovery partition, follow these steps: Access HP Recovery Manager in either of the following ways: ● Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Manager. – or –...
  • Page 66: Restoring Using The Restore Media

    – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. If the computer does not automatically restart in the HP NOTE: Recovery Manager, the computer boot order needs to be changed.
  • Page 67 A recovery from your most recent backup needs to be performed NOTE: if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted. You can back up your information to an optional external hard drive, a network drive, or discs.
  • Page 68: Using Windows Backup And Restore

    Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour. To create a backup: Select Start >...
  • Page 69: Create A System Restore Point

    Create a system restore point Select Start > Control Panel > System and Security > System. In the left pane, click System Protection. Click the System Protection tab. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: Select Start >...
  • Page 70: Customer Support

    Contacting customer support ● Labels Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP...
  • Page 71: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component Product name Serial number (s/n) Part number/Product number (p/n) Warranty period Model description Have this information available when you contact technical support.
  • Page 72 with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer. Labels...
  • Page 73: Specifications

    Specifications ● Input power ● Operating environment Chapter 8 Specifications...
  • Page 74: Input Power

    50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
  • Page 75: Operating Environment

    Operating environment Factor Temperature Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Chapter 8 Specifications Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S.
  • Page 76: Index

    15 right side 13 top 8 connector, power 14 CoolSense Technology 2 DC plug of external HP power supply 63 Digital Media Slot, identifying 12 display image, switching 24 drive light 13 drive, hard 43 esc key, identifying 11...
  • Page 77 input power 63 integrated webcam light, identifying 16 Intel Wireless DIsplay 3 internal microphones, identifying 16 Internet connection setup 21 ISP, using 19 jacks audio-in (microphone) 15 audio-out (headphone) 15 RJ-45 (network) 13 keyboard backlight action key 24 keyboard hotkeys, identifying 25 keys action 11 esc 11...
  • Page 78 security cable slot, identifying 13 serial number 60 serial number, computer 60 setup of WLAN 21 slots Digital Media 12 security cable 13 speakers, identifying 12 supported discs 53 switchable graphics 3 system information hotkey 25 system recovery 53 system restore points 57 TouchPad 8 buttons 8 using 26...

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