Page 1 Maintenance and Service Guide HP Compaq nx6330 Notebook PC Document Part Number: 416281-001 July 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing...
Page 2 AMD is a trademark of Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 3: Table Of Contents
1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Computer Major Components....3–2 3.3 Plastics Kit .
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 6 Specifications Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The HP Compaq nx6330 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and extensive multimedia support. HP Compaq nx6330 Notebook PC Maintenance and Service Guide 1–1...
Page 8: Features
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ■ Intel Core Duo T2700 (2.33-GHz) ■ Intel Core Duo T2600 (2.16-GHz) ■ Intel Core Duo T2500 (2.00-GHz) ■ Intel Core Duo T2400 (1.83-GHz) ■ Intel Core Duo T1400 (1.83-GHz) ■...
Page 9 ■ Integrated wireless support for Mini PCI IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) device ■ Support for one optional Type I, Type II, or Type III 32-bit (CardBus) or 16-bit PC Card, varying by computer model ■ External 90-watt AC adapter with 3-wire power cord ■...
Page 10: Resetting The Computer
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS. ✎ The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS.
Page 11: Power Management
1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...
Page 12: External Components
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Item Component Wireless light Power light 1–6 Table 1-1 Front Components Function On: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth®...
Page 13 ■ Blinking: The hard drive or optical drive is being accessed. ■ Amber: HP Mobile Data Protection has temporarily parked the internal hard drive. Opens the computer. Supports Secure Digital (SD) Memory Cards.
Page 14 Product Description The external components on the left side of the computer are shown below and described in Table 1-2. Left-Side Components 1–8 Maintenance and Service Guide...
Page 15: Left-Side Components
Item Component S-Video-out jack Exhaust vent USB ports (2) PC Card slot Maintenance and Service Guide Table 1-2 Left-Side Components Function Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card. Enables airflow to cool internal components.
Page 16: Right-Side Components
Product Description The external components on the right side of the computer are shown below and described in Table 1-3. Right-Side Components Item Component USB port Optical drive Internal microphone Audio-in (microphone) jack Audio-out (headphone) jack RJ-11 (modem) jack 1–10 Table 1-3 Right-Side Components Function...
Page 17: Rear Panel Components
The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components Item Component Security cable slot Battery bay Smart adapter power connector External monitor port RJ-45 (network) jack Maintenance and Service Guide Table 1-4 Rear Panel Components Function...
Page 18 Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide...
Page 19 Standard Keyboard Components Item Component f1 to f12 keys (12) caps lock key fn key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys (15) num lock key Maintenance and Service Guide Table 1-5 Function Execute frequently used system functions when pressed in combination with the fn key.
Page 20: Top Components
Product Description The computer top components are shown below and described in Table 1-6. Top Components Item Component Power button 1–14 Table 1-6 Top Components Function When the computer is: ■ Off, press to turn on the computer. ■ On, press to enter hibernation. ■...
Page 21 Top Components (Continued) Item Component Display lid switch Info Center button Wireless button Presentation button Caps lock light Num lock light Volume mute button Volume down button Volume up button Maintenance and Service Guide Table 1-6 Function ■ If the computer is closed while on, turns off the display.
Page 22 Product Description The computer TouchPad components are continued below and described in Table 1-7. TouchPad Components 1–16 Maintenance and Service Guide...
Page 23: Touchpad Components
Item Component TouchPad Left and right TouchPad buttons TouchPad scroll zone Maintenance and Service Guide Table 1-7 TouchPad Components Function Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Page 24: Bottom Components
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Item Component Battery bay Battery release latches (2) Accessory battery connector 1–18 Table 1-8 Bottom Components Function Holds the battery. Release the battery from the battery bay.
Page 25 Bottom Components (Continued) Item Component Exhaust vents Bluetooth compartment Docking connector Memory module compartment Hard drive bay Maintenance and Service Guide Table 1-8 Function Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface.
Page 26: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ Intel Core Duo processors ■...
Page 27: Troubleshooting
Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 28 Troubleshooting 1. Open Computer Setup by turning on or restarting the computer, and then pressing Based Setup” message is displayed in the lower-left corner of the screen. In Computer Setup, the following shortcuts are available: ❏ To change the language, press ❏...
Page 29: Computer Setup Defaults
Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the computer, and then pressing Based Setup” message is displayed in the lower-left corner of the screen.
Page 30: Computer Setup Menus
Troubleshooting Computer Setup Menus The menu tables in this section provide an overview of Computer Setup options. ✎ Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. Select System Information Restore defaults Ignore changes and exit Save changes and exit 2–4...
Page 31: Security Menu
Select Setup password Power-on password Password options DriveLock passwords Smart card security TPM Embedded Security Maintenance and Service Guide Table 2-2 Security Menu To Do This Enter, change, or delete a setup password. Enter, change, or delete a power-on password. ■...
Page 32: Diagnostics Menu
Troubleshooting Select System IDs Disk Sanitizer Select Memory Check Hard Drive Self-Test options 2–6 Table 2-2 Security Menu (Continued) To Do This Enter user-defined computer asset and ownership tag. Run Disk Sanitizer to destroy all existing data on the primary hard drive. The following options are available: ✎...
Page 33: System Configuration Menu
Select Language (or press f2). Boot options Maintenance and Service Guide Table 2-4 System Configuration Menu To Do This Change the Computer Setup language. ■ Set f9, f10, and f12 delay when starting up. ■ Enable/disable CD-ROM boot. ■ Enable/disable Floppy boot. ■...
Page 34 Troubleshooting System Configuration Menu (Continued) Select Device configurations 2–8 Table 2-4 To Do This ■ Swap the functions of the fn key and left ctrl key. ■ Enable/disable USB legacy support. When enabled, USB legacy support allows a USB keyboard, mouse, and hub to work in Computer Setup even when a Microsoft Windows operating system is not loaded.
Page 35 System Configuration Menu (Continued) Select Device configurations (Continued) Built-In Device Options Port Options Maintenance and Service Guide Table 2-4 To Do This ■ Enable/disable SATA Native Support. ■ Enable/disable Dual Core CPU. ■ Enable/disable Secondary Battery Fast Charge. ■ Enable/disable embedded WLAN Device Radio.
Page 36: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 37: Flowchart 2.1—Initial Troubleshooting
Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.
Page 38: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reset the power cables in the docking device and at the AC outlet.
Page 39: Flowchart 2.3—No Power, Part
Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery pack recharging it, moving it to another computer, Power on? Done Maintenance and Service Guide Done Replace power supply...
Page 40: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in computer and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–14 Done Done Internal or...
Page 41: Flowchart 2.5—No Power, Part
Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Loose or damaged parts? Close computer and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check computer operation after each replacement: 1.
Page 42: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–16...
Page 43: Flowchart 2.7—No Video, Part
Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Video OK? Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.
Page 44 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Replace docking device. 2–18 Reinstall computer into docking device.
Page 45: Flowchart 2.9—No Operating System (Os) Loading
Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...
Page 46 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–20 Go to “Flowchart 2.11—No OS...
Page 47 Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace CD or diskette in 2. Replace system drive? Remove diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...
Page 48 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.
Page 49: Flowchart 2.13—No Os Loading, Diskette Drive
Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup Utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup Utility. Maintenance and Service Guide Reseat diskette drive.
Page 50: Flowchart 2.14—No Os Loading, Optical Drive
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–24 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the computer.
Page 51: Flowchart 2.15—No Audio, Part
Flowchart 2.15—No Audio, Part 1 No audio. Computer in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock docking device. Go to “Flowchart Device.” Troubleshooting Audio? Done Go to Internal...
Page 52: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–26 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...
Page 53: Flowchart 2.17—Nonfunctioning Device
Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or Clear CMOS. Reattach device. Close computer, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.
Page 54: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Done 2–28 Replace system board. Replace internal keyboard or cable. Replace system board. Done Maintenance and Service Guide...
Page 55 Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable. Replace system board.
Page 56 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). 2–30 Replace jack or have jack activated. Connect to nondigital line.
Page 57: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3–1...
Page 58: Computer Major Components
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3–2 Maintenance and Service Guide...
Page 59 Spare Parts: Computer Major Components Item Description Display assemblies (include wireless antenna transceivers and cables) 14.1-inch, WXGA+, TFT 14.1-inch, WXGA, TFT Switch cover LED board (includes LED board cable) Keyboards Korea Taiwan Plastics Kit Includes: RTC battery PC Card bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 1 captive screw, secured by a C-clip)
Page 60 Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide...
Page 61 Spare Parts: Computer Major Components (Continued) Item Description Mini Card module 802.11a/b/g Intel Mini Card WLAN module for use in the countries listed below. These countries are categorized as most of the world 1 (MOW 1). Antigua & Barbuda Argentina Australia Bahamas Barbados...
Page 62 Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide...
Page 63 Spare Parts: Computer Major Components (Continued) Item Description Mini Card module (Continued) 802.11a/b/g Intel Mini Card WLAN module for use in the countries listed below. These countries are categorized as the rest of the world ROW. China Ecuador Haiti 802.11b/g Mini Card WLAN module for use in the following countries: Israel Jordan...
Page 64 Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide...
Page 65 Spare Parts: Computer Major Components (Continued) Item Description Memory modules PC2-5300 2048-MB 1024-MB 512-MB 256-MB Modem module (includes modem module cable) PC Card assembly System boards (include PC Card/ExpressCard assembly) With 128-MB of video memory With 64-MB of video memory Speaker Base enclosure USB board (includes USB board cable)
Page 66 Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide...
Page 67 Spare Parts: Computer Major Components (Continued) Item Description Hard drives (include frame) 7200-rpm 60-GB Bluetooth® module (includes Bluetooth module cable) Optical drives (include bezel and optical drive bracket) DVD±RW and CD-RW double-layer Combo Drive with LightScribe DVD±RW and CD-RW double-layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM drive Maintenance and Service Guide...
Page 68: Plastics Kit
Illustrated Parts Catalog 3.3 Plastics Kit Spare Part Number Information Item Description Plastics Kit Includes: PC Card bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 1 captive screw, secured by a C-clip) Bluetooth module cover (includes 1 captive screw, secured by a C-clip) RTC battery...
Page 69: Cable Kit
3.4 Cable Kit Spare Part Number Information Item Description Cable Kit Includes: Modem module cable Bluetooth module cable Maintenance and Service Guide Table 3-3 Cable Kit Illustrated Parts Catalog Spare Part Number 431318-001 3–13...
Page 70: Mass Storage Devices
Illustrated Parts Catalog 3.5 Mass Storage Devices 3–14 Maintenance and Service Guide...
Page 71 Spare Part Number Information Item Description Hard drives (include frame) 7200-rpm 60-GB Optical drives (include bezel) DVD±RW and CD-RW double-layer Combo Drive with LightScribe DVD±RW and CD-RW double-layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM drive Maintenance and Service Guide Table 3-4 Mass Storage Devices 5400-rpm 413854-001...
Page 72: Miscellaneous (Not Illustrated)
HP Docking Station Miscellaneous Plastics Kit MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) DVD±RW and CD-RW Double-Layer Combo Drive (for use in External MultiBay II and HP Docking Station) Nylon carrying case 3–16 Table 3-5...
Page 73 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Power cords For use in: Australia Canada, French Canada, Latin America, Taiwan, and the United States Japan Korea Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” specifications and usage) ■...
Page 74: Sequential Part Number Listing
MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) 375557-001 DVD±RW and CD-RW double-layer Combo Drive (for use in External MultiBay II and HP Docking Station) 380089-001 HP Docking Station Miscellaneous Plastics Kit 391174-001...
Page 75 Sequential Part Number Listing (Continued) Spare Part Number Description 407575-001 802.11a/b/g Intel Mini Card WLAN module for use in the MOW1 countries listed below: Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei 407575-002 802.11a/b/g Intel Mini Card WLAN module for use in the MOW2 countries listed below: Aruba Austria...
Page 76 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 407575-003 802.11a/b/g Intel Mini Card WLAN module for use in the ROW countries listed below: China Ecuador Haiti 409280-004 802.11b/g Mini Card WLAN module for use in the following countries: Israel Jordan...
Page 77 Sequential Part Number Listing (Continued) Spare Part Number Description 414042-001 PC2-4200, 1024-MB memory module 414044-001 PC2-5300, 256-MB memory module 414045-001 PC2-5300, 512-MB memory module 414046-001 PC2-5300, 1024-MB memory module 416421-001 90-watt AC adapter 417505-001 PC2-4200, 2048-MB memory module 417506-001 PC2-5300, 2048-MB memory module 430687-001 Intel Core Duo T2300E (1.66-GHz) processor 431301-001...
Page 78 Illustrated Parts Catalog Sequential Part Number Listing (Continued) Spare Part Number Description 431315-001 Intel Core Duo T2700 (2.33-GHz) processor 431316-001 DVD±RW and CD-RW double-layer Combo Drive 431317-001 DVD±RW and CD-RW double-layer Combo Drive with LightScribe 431318-001 Cable Kit 431319-001 Plastics Kit 431320-001 Screw Kit 431321-001...
Page 79: Removal And Replacement Preliminaries
Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■...
Page 80: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 81: Preventing Damage To Removable Drives
4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer.
Page 82: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 83: Packaging And Transporting Precautions
4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...
Page 84: Workstation Precautions
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 85: Grounding Equipment And Methods
4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 86: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...
Page 87: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 64 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Page 88: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5–2 Maintenance and Service Guide...
Page 89: Disassembly Sequence Chart
5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description Preparing the Computer for Disassembly Battery Hard Drive Computer Feet Bluetooth Module External Memory Module Optical Drive Switch Cover LED board...
Page 90: Preparing The Computer For Disassembly
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description 5.14 Internal Memory Module 5.15 Mini Card WLAN Module Å To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country.
Page 91 Battery Spare Part Number Information 6-cell, 4.8-Ah 6-cell, 4.0-Ah 4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery.
Page 92: Hard Drive
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (include frame) 7200-rpm 60-GB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. 5–6 5400-rpm 413854-001 100-GB 80-GB 60-GB 40-GB...
Page 93 3. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 4. Lift the left side of the hard drive cover 2 and swing it to the right. 5. Remove the hard drive cover. ✎...
Page 94 Removal and Replacement Procedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive 3 to the right to disconnect it from the system board. 8.
Page 95 Removal and Replacement Procedures 9. Remove the four Phillips PM3.0×3.0 hard drive frame screws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remove it from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 96: Computer Feet
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 431319-001. Replacing the Computer Feet 5–10 Maintenance and Service Guide...
Page 97: Bluetooth Module
5.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth module cable) 1. Prepare the computer for disassembly (refer to 2. Loosen the Phillips PM2.0×5.0 screw 1 that secures the Bluetooth module cover to the computer. 3. Remove the Bluetooth module cover 2. ✎...
Page 98 Removal and Replacement Procedures 4. Disconnect the Bluetooth module cable 1 from the Bluetooth module. 5. Remove the Bluetooth module 2 from the computer. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. 5–12 Maintenance and Service Guide...
Page 99: External Memory Module
5.7 External Memory Module Memory Module Spare Part Number Information PC2-5300 2048-MB 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly (refer to 2. Position the computer with the front toward you. Maintenance and Service Guide Removal and Replacement Procedures PC2-4200 417506-001 2048-MB...
Page 100 Removal and Replacement Procedures 3. Loosen the Phillips PM2.0×5.0 screw 1 that secures the memory module compartment cover to the computer. 4. Lift the right side of the cover 2 and swing it to the left. 5. Remove the memory module compartment cover. ✎...
Page 101 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8.
Page 102: Optical Drive
Removal and Replacement Procedures 5.8 Optical Drive Optical Drive Spare Part Number Information DVD±RW and CD-RW double-layer Combo Drive with LightScribe DVD±RW and CD-RW double-layer Combo Drive DVD/CD-RW Combo Drive DVD-ROM drive 1. Prepare the computer for disassembly 2. Position the computer with the left side toward you. 5–16 431317-001 431316-001...
Page 103 3. Remove the Torx8 T8M2.5×8.0 screw 1 that secures the optical drive to the computer. 4. Insert a flat-bladed driver into the slot 2 on the bottom of the computer and push the tab. 5. Remove the optical drive 3 from the computer. Removing the Optical Drive Maintenance and Service Guide Removal and Replacement Procedures...
Page 104 Removal and Replacement Procedures 6. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×3.0 screws 1 that secure the bracket to the optical drive. 7. Remove the optical drive bracket 2. Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive.
Page 105: Switch Cover
Removal and Replacement Procedures 5.9 Switch Cover Switch Cover Spare Part Number Information Switch Cover 431308-001 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the front toward you. 3. Remove the two Phillips PM2.5×4.0 screws that secure the switch cover to the computer.
Page 106 Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Insert a flat-bladed screwdriver 1 under the inside edges of the hinge cover sections 2 of the switch cover and gently pry up until the switch cover disengages from the computer.
Page 107 8. Remove the five Phillips PM2.5×4.0 screws 1 that secure the LED board to the switch cover. 9. Remove the LED board 2. ✎ The LED board is available using spare part number 431305-001. Removing the LED Board 10. Remove the switch cover. Reverse the above procedure to install the switch cover.
Page 108: Keyboard
Removal and Replacement Procedures 5.10 Keyboard Keyboard Spare Part Number Information For use in: Korea Taiwan 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Remove the four Phillips PM2.5×4.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws 5–22 431322-AD1...
Page 109 Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5–23...
Page 110 Removal and Replacement Procedures 5. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is attached and disconnect the LED board cable 2. 6. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the pointing keyboard cable 4.
Page 111: Fan
5.11 Fan Fan Spare Part Number Information 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Release the keyboard 4. Disconnect the fan cable 1 from the system board. 5. Remove the two Torx8 T8M2.5×6.0 screws 2 that secure the fan to the computer.
Page 112: Heat Sink
Removal and Replacement Procedures 5.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) Thermal Grease Kit (not illustrated) 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Release the keyboard 4. Remove the fan 5–26 (Section 5.9).
Page 113 5. Loosen the four Torx8 T8M2.0×11.0 screws 1 and the three Phillips PM2.0×8.0 screws 2 that secure the heat sink to the computer. 6. Lift the right side of the heat sink to disengage it from the processor and slide the heat sink 3 to the right to remove it. ✎...
Page 114 Removal and Replacement Procedures ✎ The thermal paste and thermal pads should be thoroughly cleaned from the surfaces of the heat sink 1 and system board components 2 each time the heat sink is removed. Thermal paste and pads are included with the heat sink and all processor spare part kits and are also available using spare part number 413706-001.
Page 115: Processor
5.13 Processor Processor Spare Part Number Information Intel Core Duo T2700 (2.33-GHz) Intel Core Duo T2600 (2.16-GHz) Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz) Intel Core Duo T1400 (1.83-GHz) Intel Core Duo T2300E (1.66-GHz) Intel Core Duo T2300 (1.66-GHz) Intel Core Duo T1300 (1.66-GHz) Thermal Grease Kit 1.
Page 116 Removal and Replacement Procedures 6. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 7. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.
Page 117: Internal Memory Module
5.14 Internal Memory Module Memory Module Spare Part Number Information PC2-5300 2048-MB 1024-MB 512-MB 256-MB 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Release the keyboard Maintenance and Service Guide Removal and Replacement Procedures PC2-4200 417506-001 2048-MB 414046-001 1024-MB...
Page 118 Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 5. Slide the module 2 away from the socket at an angle . 6.
Page 119: Mini Card Wlan Module
5.15 Mini Card WLAN Module Spare Part Number Information 802.11a/b/g Intel Mini Card WLAN module for use in the MOW 1 countries listed below: Antigua & Canada Barbuda Chile Argentina Dominican Australia Bahamas Guam Barbados Guatemala Brunei Hong Kong 802.11a/b/g Intel Mini Card WLAN module for use in the MOW 2 the countries listed below: Aruba Egypt...
Page 120 Removal and Replacement Procedures Spare Part Number Information (Continued) 802.11a/b/g Intel Mini Card WLAN module for use in the ROW countries listed below: China Honduras Ecuador Pakistan Haiti Peru 802.11b/g Mini Card WLAN module for use in the following countries: Israel Kuwait Jordan...
Page 121 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the Mini Card WLAN module to the computer.
Page 122: Display Assembly
Removal and Replacement Procedures 5.16 Display Assembly Display Assembly Spare Part Number Information 14.1-inch, WXGA+, TFT 14.1-inch, WXGA, TFT 1. Prepare the computer for disassembly 2. Remove the switch cover 3. Remove the keyboard 4. Disconnect the wireless antenna cables from the Mini Card WLAN module 5–36 (Section...
Page 123 Removal and Replacement Procedures 5. Position the computer with the rear panel toward you. 6. Remove the four Torx8 T8M2.5×8.0 screws that secure the display assembly to the computer. Removing the Display Assembly Screws Maintenance and Service Guide 5–37...
Page 124 Removal and Replacement Procedures 7. Position the computer with the front toward you. 8. Open the computer as far as possible. 9. Disconnect the display cable 1 from the system board. 10. Remove the wireless antenna cables 2 from the clips in the top cover.
Page 125 Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 11. Remove the two Torx8 T8M2.5×8.0 screws 1 that secure the display assembly to the computer.
Page 126: Top Cover
Removal and Replacement Procedures 5.17 Top Cover Top Cover Spare Part Number Information Top cover (includes TouchPad, bracket, and cable) 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Switch cover d.
Page 127 Removal and Replacement Procedures 3. Remove the following: 1 Two rubber screw covers 2 Eight Torx8 T8M2.5×8.0 screws 3 One Torx8 TM82.5×9.0 screw Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 5–41...
Page 128 Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the two Torx8 T8M2.5×8.0 screws that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 5–42 Maintenance and Service Guide...
Page 129 6. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 7. Slide the top cover 2 to the right until the TouchPad cable is accessible. 8. Disconnect the TouchPad cable 3 from the system board. Removing the Top Cover 9.
Page 130: Pc Card Assembly
Removal and Replacement Procedures 5.18 PC Card Assembly PC Card Assembly Spare Part Number Information PC Card assembly 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Switch cover d. Keyboard e.
Page 131 2. Disconnect the modem module cable 1 from the modem module. 3. Remove the three Phillips PM2.5×4.0 screws 2 that secure the PC Card assembly to the computer. 4. Remove the PC Card assembly 3. Removing the PC Card Assembly Reverse the above procedure to install the PC Card assembly.
Page 132: Modem Module
Removal and Replacement Procedures 5.19 Modem Module Modem Module Spare Part Number Information Modem module 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Switch cover d. Keyboard e. Display assembly f.
Page 133 2. Turn the PC Card assembly upside down. 3. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the PC Card assembly. 4. Remove the modem module 2. Removing the Modem Module Reverse the above procedure to install the modem module. Maintenance and Service Guide Removal and Replacement Procedures 5–47...
Page 134: Speaker
Removal and Replacement Procedures 5.20 Speaker Speaker Module Spare Part Number Information Speaker 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Switch cover d. Keyboard e. Display assembly f. Top cover g.
Page 135 2. Disconnect the speaker cable 1 from the system board. 3. Remove the two Torx8 T8M2.5×6.0 screws 2 that secure the speaker to the computer. 4. Remove the speaker 3. Removing the Speaker Reverse the above procedure to install the speaker. Maintenance and Service Guide Removal and Replacement Procedures 5–49...
Page 136: Usb Board
Removal and Replacement Procedures 5.21 USB Board USB Board Spare Part Number Information USB board 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Switch cover d. Keyboard e. Display assembly f.
Page 137 Removal and Replacement Procedures 2. Disconnect the USB board cable 1 from the system board. 3. Remove the Torx8 T8M2.5×4.0 screw 2 that secures the USB board to the computer. 4. Remove the USB board 3. Removing the USB Board Maintenance and Service Guide 5–51...
Page 138 Removal and Replacement Procedures 5. If it is necessary to replace the Bluetooth module cable, disconnect the cable 1 from the system board. 6. Remove the cable from the slot 2 in the base enclosure. 7. Remove the Bluetooth module cable 3. ✎...
Page 139: Rtc Battery
5.22 RTC Battery ✎ The RTC battery is included in the Plastics Kit, spare part number 431319-001. 1. Prepare the computer for disassembly and then remove the following components: a. Hard drive b. Optical drive c. Switch cover d. Keyboard e.
Page 140 Removal and Replacement Procedures 2. Disconnect the RTC battery cable 1 from the system board. 3. Remove the RTC battery 2 from the clip on the base enclosure. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5–54 Maintenance and Service Guide...
Page 141: System Board
5.23 System Board System Board Spare Part Number Information With 128-MB of video memory With 64-MB of video memory ✎ When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 142 Removal and Replacement Procedures 2. Remove the modem connector 1 from the clip on the base enclosure. 3. Disconnect the modem module cable 2 from the system board. 4. Remove the modem module cable 2. Removing the Modem Module Cable 5–56 Maintenance and Service Guide...
Page 143 5. Position the base enclosure with the rear panel toward you. 6. Remove the two Torx8 T8M2.5×6.0 screws 1 that secure the system board to the base enclosure. 7. Remove the two HM5.0×9.0 screw locks 2 on each side of the external monitor port.
Page 144 Removal and Replacement Procedures 8. Position the base enclosure with the front toward you. 9. Flex the right-rear section of the base enclosure 1 until the audio connectors disengage from the openings in the base enclosure. 10. Lift the right side of the system board 2 until the board rests at an angle.
Page 145 This chapter provides physical and performance specifications. Dimensions Height Width Depth (varies from front to back) Weight With 15.0-inch display, optical drive, and 6-cell battery pack Input Power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Maintenance and Service Guide Specifications...
Page 146 Specifications Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6–2 Table 6-1 Computer (Continued)
Page 147 14.1-inch, WXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 21.3 cm 28.5 cm 35.8 cm Up to 16.8 million 300:1 200 nits typical 0.279 ×...
Page 148 Specifications 14.1-inch, WXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 21.3 cm 28.5 cm 35.8 cm Up to 16.8 million 300:1 200 nits typical 0.279 ×...
Page 149: Hard Drives
Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 150 Specifications Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security Seek times (typical read, including setting) Single track Average Maximum † Logical blocks Disc rotational speed Operating temperature ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity.
Page 151 Primary 6-cell, Li-Ion Battery Dimensions Height Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature Operating Nonoperating Maintenance and Service Guide Table 6-5 2.00 cm 9.40 cm 13.40 cm 0.34 kg 11.1 V 4.4 Ah 48 Wh 5°C to 45°C 0°C to 60°C Specifications 0.79 in...
Page 152 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–8 Table 6-6 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 153 DVD/CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6 1.2 mm (0.047 in) 0.74 µm...
Page 154 Specifications DVD±RW and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc 6–10 Table 6-7 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW...
Page 155 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-7...
Page 156 Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 Startup time Stop time 6–12...
Page 157: System Dma
Hardware DMA DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *PC Card controller can use DMA 1, 2, or 5. Maintenance and Service Guide Table 6-9 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned...
Page 158: System Interrupts
Specifications Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* 6–14 Table 6-10 System Interrupts System Function System timer Standard 101-/102-Key or Microsoft Natural Keyboard Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD COM1 Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP Diskette drive...
Page 159 System Interrupts (Continued) IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. Maintenance and Service Guide Table 6-10 Intel USB EHCI controller—24CD...
Page 160 Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 062 - 063 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 093 - 09F...
Page 161 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - 16F 170 - 177 178 - 1EF 1F0 - 1F7 1F8 - 200 202 - 21F 220 - 22F 230 - 26D 26E - 26...
Page 162 Specifications System I/O Addresses (Continued) I/O Address (hex) 2F0 - 2F7 2F8 - 2FF 300 - 31F 320 - 36F 370 - 377 378 - 37F 380 - 387 388 - 38B 38C - 3AF 3B0 - 3BB 3BC - 3BF 3C0 - 3DF 3E0 - 3E1 3E2 - 3E3...
Page 163: System Memory Map
Size Memory Address 640 KB 00000000-0009FFFF 128 KB 000A0000-000BFFFF 48 KB 000C0000-000CBFFF 160 KB 000C8000-000E7FFF 64 KB 000E8000-000FFFFF 15 MB 00100000-00FFFFFF 58 MB 01000000-047FFFFF 58 MB 04800000-07FFFFFF 2 MB 08000000-080FFFFF 4 GB 08200000-FFFEFFFF 64 KB FFFF0000-FFFFFFFF Maintenance and Service Guide Table 6-12 System Memory Map System Function...
Page 164: Screw Listing
Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 431320-001. Maintenance and Service Guide A–1...
Page 165 Screw Listing Where used: Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in One screw that secures the Bluetooth module cover to the computer (screw is captured on the cover by a C-clip; documented in One screw that secures the memory module compartment cover to the computer (screw is captured on the cover by a C-clip;...
Page 166 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C-clip; documented in Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Screw Location Maintenance and Service Guide Table A-2 Color...
Page 167 Screw Listing Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations A–4 Table A-3 Phillips PM3.0×4.0 Screw Color Qty. Silver Length Thread 4.0 mm 3.0 mm Maintenance and Service Guide Head Width 4.5 mm...
Page 168 Where used: One screw that secures the optical drive to the computer (documented in Section 5.8) Torx8 T8M2.5×8.0 Screw Location Maintenance and Service Guide Table A-4 Torx8 T8M2.5×8.0 Screw Color Qty. Black Screw Listing Length Thread 8.0 mm 2.5 mm Head Width 5.0 mm...
Page 169 Screw Listing Torx8 T8M2.5×8.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.16) Torx8 T8M2.5×8.0 Screw Locations A–6 Table A-4 Color Qty. Length Black 8.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 170 Torx8 T8M2.5×8.0 Screw (Continued) Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.16) Torx8 T8M2.5×8.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 8.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 171 Screw Listing Torx8 T8M2.5×8.0 Screw (Continued) Where used: 8 screws that secure the top cover to the computer (documented in Section 5.17) Torx8 T8M2.5×8.0 Screw Locations A–8 Table A-4 Color Qty. Length Black 8.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 172 Torx8 T8M2.5×8.0 Screw (Continued) Where used: 2 screws that secure the top cover to the computer (documented in Section 5.17) Torx8 T8M2.5×8.0 Screw Locations Maintenance and Service Guide Table A-4 Color Qty. Length Black 8.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 173 Screw Listing Where used: 2 screws that secure the switch cover to the computer to the computer (documented in Section Phillips PM2.5×4.0 Screw Locations A–10 Table A-5 Phillips PM2.5×4.0 Screw Color Qty. Black 5.9) Length Thread 4.0 mm 2.5 mm Maintenance and Service Guide Head Width...
Page 174 Phillips PM2.5×4.0 Screw (Continued) Where used: 5 screws that secure the LED board to the switch cover (documented in Section 5.9) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 175 Screw Listing Phillips PM2.5×4.0 Screw (Continued) Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.10) Phillips PM2.5×4.0 Screw Locations A–12 Table A-5 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm 5.0 mm...
Page 176 Phillips PM2.5×4.0 Screw (Continued) Where used: 2 screws that secure the Mini Card WLAN to the computer (documented in Section 5.10) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 177 Screw Listing Phillips PM2.5×4.0 Screw (Continued) Where used: 3 screws that secure the PC Card assembly to the computer (documented in Section 5.18) Phillips PM2.5×4.0 Screw Locations A–14 Table A-5 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width...
Page 178 Phillips PM2.5×4.0 Screw (Continued) Where used: 2 screws that secure the modem module to the PC Card assembly (documented Section 5.19) Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide Table A-5 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.5 mm...
Page 179 Screw Listing Phillips PM2.5×4.0 Screw (Continued) Where used: One screw that secures the USB board to the computer (documented in Section 5.21) Phillips PM2.5×4.0 Screw Location A–16 Table A-5 Color Qty. Length Black 4.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm...
Page 180 Where used: 2 screws that secure the fan to the computer (documented in Torx8 T8M2.5×6.0 Screw Locations Maintenance and Service Guide Table A-6 Torx8 T8M2.5×6.0 Screw Color Qty. Black Screw Listing Length Thread 6.0 mm 2.5 mm Section Head Width 5.0 mm 5.11) A–17...
Page 181 Screw Listing Torx8 T8M2.5×6.0 Screw (Continued) Where used: 2 screws that secure the speaker to the computer (documented in Torx8 T8M2.5×6.0 Screw Locations A–18 Table A-6 Color Qty. Length Black 6.0 mm Maintenance and Service Guide Head Thread Width 2.5 mm 5.0 mm Section 5.20)
Page 182 Torx8 T8M2.5×6.0 Screw (Continued) Where used: 2 screws that secure the system board to the computer (documented in Section 5.23) Torx8 T8M2.5×6.0 Screw Locations Maintenance and Service Guide Table A-6 Color Qty. Length Black 6.0 mm Screw Listing Head Thread Width 2.5 mm 5.0 mm...
Page 183 Screw Listing Where used: 4 screws that secure the heat sink to the computer (documented in Section 5.12) Torx8 T8M2.0×11.0 Screw Locations A–20 Table A-7 Torx8 T8M2.0×11.0 Screw Color Qty. Black Length Thread 11.0 mm 2.0 mm Maintenance and Service Guide Head Width 5.0 mm...
Page 184 Where used: 3 screws that secure the heat sink to the computer (documented in Section 5.12) Phillips PM2.0×8.0 Screw Locations Maintenance and Service Guide Table A-8 Phillips PM2.0×8.0 Screw Color Qty. Silver Screw Listing Length Thread 8.0 mm 2.0 mm Head Width 5.0 mm...
Page 185 Screw Listing Where used: 2 screws that secure the optical drive bracket to the to the optical drive bracket (documented in Section Phillips PM2.0×3.0 Screw Locations A–22 Table A-9 Phillips PM2.0×3.0 Screw Color Qty. Silver 5.8) Length Thread 3.0 mm 2.0 mm Maintenance and Service Guide Head...
Page 186 Where used: One screw that secures the top cover to the computer (documented in Section 5.17) Torx8 T8M2.5×9.0 Screw Location Maintenance and Service Guide Table A-10 Torx8 T8M2.5×9.0 Screw Color Qty. Silver Screw Listing Length Thread 9.0 mm 2.5 mm Head Width 5.0 mm...
Page 187 Screw Listing Hex Socket HM5.0×9.0 Screw Lock Where used: 2 screw locks that secure the system board to the computer (documented in Section 5.23) Hex Socket HM5.0×9.0 Screw Lock Locations A–24 Table A-11 Color Qty. Length Silver 9.0 mm Maintenance and Service Guide Head Thread Width...
Page 188: Backup And Recovery
✎ HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager. ✎ Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.
Page 189: Backing Up The System
This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 190: Backing Up The Entire Hard Drive
This process may take over an hour, depending on your computer speed and the amount of data being stored. To back up your entire hard drive: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 191: Backing Up Modifications Made To The System
You can schedule recovery points for a specific time or event in your system. To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 192: Scheduling Backups
Scheduling Backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at...
Page 193: Creating Recovery Discs
After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.
Page 194: Performing A Recovery
Recovery Media Creator, you will be prompted to continue the disc creation process where you left off. To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next.
Page 195: Performing A Recovery From The Hard Drive
Initiating a Recovery in Windows To initiate a recovery in Windows: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next.
Page 196 Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org...
Page 197 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
Page 198 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C–3...
Page 199 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C–4 Maintenance and Service Guide...
Page 200 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide C–5...
Page 201 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly C–6 Maintenance and Service Guide...
Page 202 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide C–7...
Page 203 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame C–8 Maintenance and Service Guide...
Page 204 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide Display Component Recycling C–9...
Page 205 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables C–10 Maintenance and Service Guide...
Page 206 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide C–11...
Page 207 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C–12 Maintenance and Service Guide...
Page 208 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Page 209 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight. C–14 Maintenance and Service Guide...
Page 210: Connector Pin Assignments
Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table D-1 Audio-Out (Headphone) Signal Ground D–1...
Page 211: Universal Serial Bus
Connector Pin Assignments Signal Audio signal in Audio signal in Signal +5 VDC Data – D–2 Table D-2 Audio-In (Microphone) Table D-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...
Page 212 Signal S-VHS color (C) signal Composite video signal S-VHS intensity (Y) signal S-VHS color ground Maintenance and Service Guide Connector Pin Assignments Table D-4 S-Video-Out Signal TV-CD S-VHS intensity ground Composite video ground D–3...
Page 213: External Monitor
Connector Pin Assignments Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog D–4 Table D-5 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide...
Page 214 Signal Unused Ring Maintenance and Service Guide Table D-6 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments D–5...
Page 215 Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused D–6 Table D-7 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...
Page 216: Power Cord Set Requirements
Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 217: General Requirements
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 218 Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 219 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 220 AC adapter, spare part number 3–16 3–21 accessory battery connector 1–18 arrow keys 1–13 audio troubleshooting 2–25 audio-in jack location 1–10 pin assignments D–2 audio-out jack location 1–10 pin assignments D–1 base enclosure, spare part number 3–9 battery removal 5–5 spare part numbers 3–9 3–18 5–5...
Page 221 1–7 docking connector 1–19 docking device, troubleshooting 2–18 docking station AC adapter, spare part number 3–16 3–18 Docking Station, HP, spare part number 3–16 drive light 1–7 drives, preventing damage 4–3 DVD/CD-RW Combo Drive OS loading problems 2–24 precautions 4–3 removal 5–16...
Page 222 DVD-ROM drive OS loading problems 2–24 precautions 4–3 removal 5–16 spare part number 3–11 3–15 3–18 specifications 6–12 electrostatic discharge 4–4 4–8 exhaust vents 1–9 external monitor port location 1–11 pin assignments D–4 External MultiBay II power cable and stand, spare part number 3–16 External MultiBay II, spare part number 3–16...
Page 223 5–26 spare part number 3–7 3–21 5–26 HP Docking Station AC adapter, spare part number 3–16 3–18 HP Docking Station, spare part number 3–16 I/O address specifications 6–16 Info Center button 1–15 interrupt specifications 6–14 keyboard removal 5–22 spare part numbers 3–3 3–22...
Page 224 modem module cable disconnection 5–45 illustrated 3–13 monitor port location 1–11 pin assignments D–4 network jack location 1–11 pin assignments D–6 network, troubleshooting 2–30 nonfunctioning device, troubleshooting 2–18 key 1–13 num lock num lock light 1–15 optical drive location 1–10 OS loading problems 2–24 precautions 4–3 removal 5–16...
Page 225 Index RJ-45 jack location 1–11 pin assignments D–6 RTC battery illustrated 3–12 removal 5–53 Screw Kit contents A–1 spare part numbers 3–17 3–22 A–1 screw listing A–1 security cable slot 1–11 serial number 3–1 serial port module, spare part number 3–20 service considerations 4–2 speaker location 1–7...
Page 226 TouchPad, location 1–17 transporting precautions 4–5 travel battery, spare part number 3–16 troubleshooting audio 2–25 docking device 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 network 2–30 nonfunctioning device 2–18 2–27 OS loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 Universal Serial Bus (USB) port...

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Nx6330 - notebook pc

HP Compaq NX6330 Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

Quick Links

Troubleshooting

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Table of Contents