Unpack the box ✎ Computer color, features, and options may vary. Component AC adapter Computer ✎ Batteries and power cords vary in appearance by region and country. Getting Started Basic Setup Component Primary battery Power cord...
WARNING: To reduce potential safety issues, use only the AC adapter or battery Å provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP.
Leave the computer connected to external power until the battery is fully charged and the battery light turns off. ✎ A partially charged new battery can run the computer after software setup is complete, but battery charge displays will not be accurate until the new battery has been fully charged.
Basic Setup Set up the software After the computer is turned on, the software setup process begins. The on-screen instructions guide you through setting up and registering your computer. After you respond to the setup prompt, you must complete the entire setup process without interruption. Select your language carefully.
In Help and Support, you can find information about technical support, and about the operating system, drivers, and troubleshooting tools. To access Help and Support, click Start, and then click Help and Support. For country- or region-specific support, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. Getting Started...
Support, and then click User Guides, or refer to the User Guides disc included with some models.The Safety & Comfort Guide is also available on the Web at http://www.hp.com/ergo. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices.
Software not installed at the factory must be reinstalled. 1. If possible, back up all personal files. 2. If possible, check for the presence of the HP Recovery partition. To find the partition, click Start, and then click Computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Product Information and Troubleshooting Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating...
CAUTION Avoid exposing a drive to magnetic fields. Security devices with magnetic fields Ä include airport walk-through devices and security wands. The airport security devices that check carry-on luggage, such as conveyor belts, use X-rays instead of magnetism and will not damage a drive.
If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this computer. ■...
■ If you have antivirus software installed on your computer, run the virus scan. Refer to the antivirus software Help for more details. The computer is on but is not responding If the computer is on but is not responding to software or keyboard commands, try the following emergency shutdown procedures in the sequence provided, until shutdown occurs: CAUTION: Emergency shutdown procedures will result in the loss of unsaved information.
Product Information and Troubleshooting The WLAN connection is not working If a WLAN connection is not working as expected, follow these suggestions: ■ Be sure that the wireless light on the computer is on. ■ Be sure that the computer wireless antennae are free from obstructions. ■...