Page 1: Table Of Contents
Gateway Web site ........
Page 2 Working with files and folders .........45 Viewing drives .
Page 3 Listening to Internet radio ......... 94 Using advanced features .
Page 4 Playing multi-player games ........181 Introducing the Gateway Connected Home ......182 Components of a Gateway Connected Home .
Page 5 14 Moving from Your Old Computer Transferring software and hardware from your old computer ....195 Using the Windows XP Files and Settings Transfer Wizard ... . . 195 Transferring files .
Page 6 Telephone support ..........264 Before calling Gateway Technical Support ......264 Telephone numbers .
Page 7: Checking Out Your Gateway Solo 5300
Checking Out Your Gateway Solo 5300 Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com...
Page 8: Front
Chapter 1: Checking Out Your Gateway Solo 5300 Front Component Release latch Power indicator Battery charge indicator Release Power Battery latch indicator charge indicator Icon Description Open the notebook cover by sliding the release latch to the right. Lights up when the notebook is turned on and shows...
Page 9: Left Side
“Connecting the modem” on page 30. Insert Type I, II, or III PC Cards or Zoom Video cards into these slots. For more information, see “Adding PC Cards” on page 142. www.gateway.com Left Side Ethernet jack PC Card eject buttons...
Page 10 Chapter 1: Checking Out Your Gateway Solo 5300 Component PC Card eject buttons Ethernet jack (optional) Icon Description Press one of the eject buttons to remove a PC Card from a PC Card slot. For more information, see “Adding PC Cards”...
Page 11: Right Side
Use this bay for a second battery, or a CD, CD-RW, DVD, diskette, LS-120, or second hard drive. For more information, see “Changing bay modules” on page 144. Eject button Press the eject button to open the module tray. Module bay Eject button www.gateway.com Right Side...
Page 12: Back
Chapter 1: Checking Out Your Gateway Solo 5300 Back PS/2 port Parallel port Component PS/2 port Parallel port TV out jack Docking port Serial port Monitor port Docking TV out jack Serial port port Icon Description ® Plug a PS/2 (Personal System/2) device (such as a keyboard or mouse) into this port.
Page 13 Component USB port Power connector Icon Description Plug a USB (Universal Serial Bus) device (such as a USB Iomega™ Zip™ drive, scanner, or camera) into this port. Plug the AC power adapter cable into this connector. www.gateway.com Back...
Page 14: Bottom
Chapter 1: Checking Out Your Gateway Solo 5300 Bottom Microsoft label Module Module latch Battery latch Main battery Component Microsoft label Module bay Module bay latch Battery latch Main battery bay Hard drive Hard drive Memory bay Icon Description Microsoft Certificate of Authenticity label includes the product key code for your operating system.
Page 15 For more information, see “Installing memory” on page 148. Includes the product model number and serial number. For more information, see “Identifying your model” on page 11. Helps cool system components. Do not block. www.gateway.com Bottom...
Page 16: Keyboard Area
Chapter 1: Checking Out Your Gateway Solo 5300 Keyboard area Status indicators Keyboard Touchpad Speaker Component Power button Status indicators Keyboard Touchpad Speakers Microphone Power button Microphone Description Press to turn the power on or off. For more information on configuring the power button mode, see “Changing power settings”...
Page 17: Identifying Your Model
Identifying your model The label on the bottom of your computer contains information that identifies your notebook model. Gateway Technical Support will need this information if you call for assistance. Important The label shown below is for informational purposes only.
Page 18: Accessories
Chapter 1: Checking Out Your Gateway Solo 5300 Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
Page 19 Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. www.gateway.com...
Page 20 Chapter 1: Checking Out Your Gateway Solo 5300 www.gateway.com...
Page 21: Getting Started
Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out: How to connect the AC power adapter How to start and turn off your notebook How to use the keyboard How to use the EZ Pad™ touchpad...
Page 22: Connecting The Ac Adapter
For more information, see “Recalibrating the battery” on page 108. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or the notebook may be damaged. www.gateway.com...
Page 23 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com Connecting the AC adapter...
Page 24: Protecting From Power Source Problems
If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
Page 25: Starting Your Notebook
Standby. While in Standby, the power indicator flashes. If your notebook is in Standby mode, “wake” it up by pressing the power button. For more information on changing power-saving settings, see “Managing Power” on page 105. www.gateway.com Starting your notebook...
Page 26: Turning Off Your Notebook
Windows to shut down your notebook, press and hold the power button for about five seconds. , then click Start . In the Shut Down Windows dialog box, select www.gateway.com , then click Turn Off Computer , then select Start...
Page 27: Switching User Accounts In Windows Xp
To add, delete, or modify user accounts in Windows XP: Click , select Start Accounts window opens. Follow the on-screen prompts to add, delete, or modify a user account. Switching user accounts in Windows XP , then double-click Control Panel www.gateway.com . The User User Accounts...
Page 28 Select the user account that you want to activate. When you switch between users, any programs that were running for the previous user continue to run. , then select . The Log Off Windows dialog box opens. Log Off to switch between your user accounts. The Windows www.gateway.com...
Page 29: Status Indicators
Turns on when the standard 1.44 MB diskette drive is in use. Turns on when Caps Lock is activated. Turns on when the embedded numeric keypad is activated. Turns on when Scroll Lock is activated. www.gateway.com Status indicators Scroll lock Pad lock...
Page 30: Using The Keyboard
Your notebook features a keyboard that has the same functionality as a desktop computer keyboard. Many of the keys have been assigned alternate functions. The alternate function is printed on the key in green text. Windows Function keys/System keys Numeric keypad www.gateway.com Volume keys/Navigation keys Application Arrow keys/ Brightness controls...
Page 31: Keys
Press for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. When used with the F control the screen brightness. www.gateway.com Using the keyboard TANDBY AUSE to turn on...
Page 32: System Key Combinations
Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the display. Decrease the brightness of the display. www.gateway.com...
Page 33 Press F and this To... function key... Mute the sound. Press the key combination again to restore the sound. Increase volume. Decrease volume. www.gateway.com Using the keyboard...
Page 34: Using The Ez Pad Touchpad
The EZ Pad™ consists of a touchpad and two buttons. Touchpad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects. Pad buttons www.gateway.com...
Page 35: Using The Touchpad
Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com Using the EZ Pad touchpad...
Page 36: Connecting The Modem
Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications software. www.gateway.com on the left...
Page 37: Connecting To An Ethernet Network
Many broadband Internet connections, such as cable modems and DSL modems, connect to your computer’s Ethernet jack. For more information, see “Using the Internet” on page 63 and “Networking Your Notebook” on page 179. Connecting to an Ethernet network www.gateway.com on the...
Page 38: Installing A Printer, Scanner, Or Other Peripheral Device
(USB), serial, and parallel. These ports are used for connecting peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway Solo 5300” on page 1. USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
Page 39: Getting Help
This chapter tells you about additional information resources available to help you use your computer, including: ™ HelpSpot Online help Gateway Web site Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/.
Page 40: Helpspot
HelpSpot Your computer may include HelpSpot information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot: Click Start...
Page 41 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your mouse, and other topics, click the link on the HelpSpot main Getting Started page. www.gateway.com...
Page 42: Helpspot Videos
HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click page, then click a video title. The video plays. on the HelpSpot home Video Tutorials www.gateway.com...
Page 43: Online Help
Help by clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...
Page 44: Gateway Web Site
Chapter 3: Getting Help Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: Technical documentation and product manuals Technical tips and support, including online chat services...
Page 45: Windows Basics
Read this chapter to get basic information on how to: Work on the Windows desktop Manage files and folders Work with documents Use shortcuts Help and For more information on Windows, click Start, then select Support Help and Support or Help. www.gateway.com...
Page 46: About The Windows Environment
The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up. www.gateway.com...
Page 47: Using The Desktop
The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 49. www.gateway.com...
Page 48: Using The Start Menu
When you move the mouse pointer over any menu item that has an arrow next to it, another menu, or submenu, opens and reveals related files, programs, or commands. Click a file or program to open it. button on the lower left of the Windows desktop. The Start www.gateway.com All Programs...
Page 49: Identifying Window Items
When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after double-clicking the icon in the My Computer Local Disk (C:) window. Title bar Close Menu bar Maximize Minimize www.gateway.com...
Page 50 Clicking the maximize button again restores the window to its former size. Clicking the close button closes the active window or program. Selecting an item on the menu bar starts an action such as Print or Save. www.gateway.com...
Page 51: Working With Files And Folders
To view the drives on your computer: In Windows XP, click - OR - In Windows Me, Windows 2000, or Windows 98, double-click the icon on the desktop. Computer Drives , then select Start My Computer www.gateway.com Working with files and folders from the Start menu.
Page 52: Creating Folders
In Windows XP, click - OR - In Windows Me or Windows 2000, double-click the the desktop. Show the contents of this drive , then select Start My Computer www.gateway.com View the from the Start menu. icon on My Computer...
Page 53: Copying And Moving Files And Folders
Open the destination folder. Show the contents of this drive this folder , then . The new folder is created. Folder NTER www.gateway.com Working with files and folders , where you Local Disk (C:) View the entire . The new folder name...
Page 54 With the pointer inside the destination folder, right-click. Select Paste is removed from its old location. . A copy of the file or folder appears in the new location. from the pop-up menu. . The file or folder you moved appears in its new location and www.gateway.com...
Page 55: Deleting Files And Folders
, then File their original locations. . Windows moves the files and folders to the Delete icon. The Recycle Bin window opens and Recycle Bin . Windows returns the deleted files or folders to Restore www.gateway.com Working with files and folders...
Page 56 Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. icon on the desktop. The Recycle Bin window Recycle Bin , then . Windows asks you if you are sure that Empty Recycle Bin www.gateway.com...
Page 57: Browsing For Files And Folders
(If you do not see the contents of a folder, click Show the contents of this folder , then select Start My Computer View the entire contents of this folder www.gateway.com Working with files and folders...
Page 58: Searching For Files
Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using these utilities can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com...
Page 59: Using The Windows Xp, Windows Me, Or Windows 2000 Search Utility
If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then select . The search window opens. Start Search , then select Start . The search window opens. www.gateway.com Searching for files , then Search...
Page 60 You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. . When the search is completed, Windows lists Search Now www.gateway.com...
Page 61: Using The Windows 98 Find Utility
If you type part of the name, Find will list all of the file and folder names containing the letters you typed. , then . The Find: All Files dialog Find Files or Folders www.gateway.com Searching for files Name & Location text Named...
Page 62 Size searches for files of a specific type, such as a program or a text Type document. . When the search is completed, Windows lists the files tabs and selecting the options that Date Advanced www.gateway.com...
Page 63: Working With Documents
Select , then select File ® Word. Though these examples use Help , then All Programs Microsoft Word . The New Document pane opens. www.gateway.com Working with documents on the menu bar. . Microsoft Word Document pane...
Page 64: Saving A Document
. The Templates dialog box opens. For more information on saving a document, click Start, then select Help and Support or Help. , then . The Save As dialog box opens. Save www.gateway.com . The document template opens. Save in list.
Page 65: Opening A Document
Help and Support or Help. To open a document in Microsoft Word: Click , then select Start starts and a blank document opens. Select , then File , then All Programs Microsoft Word Open www.gateway.com Working with documents . Microsoft Word...
Page 66: Printing A Document
File Select the print options, then click For more information on printing a document, click Start, then select Help and Support or Help. , then . The Print dialog box opens. Print www.gateway.com list. Look in . The document prints.
Page 67: Shortcuts
The file or folder is not stored in the Recycle Bin. Select the file or folder, press F2, type the new name, then press E NTER Press A + F4. Press A www.gateway.com Shortcuts + C. + X. key, . The file HIFT ELETE...
Page 68 Chapter 4: Windows Basics www.gateway.com...
Page 69: Using The Internet
Internet This chapter provides information about the Internet and the World Wide Web, and tells you how to set up the America Online you can send and receive e-mail and access other Internet resources. ® Internet service so that www.gateway.com...
Page 70: Learning About The Internet
A Web browser – a program that displays information from the World Wide Web. An e-mail program – a program that lets you create, send, and receive e-mail messages over the Internet. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...
Page 71: Setting Up An Internet Account
To set up an Internet account with America Online: Select , then select Start Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then All Programs America Online www.gateway.com...
Page 72: Accessing Your Internet Account
Make sure that your computer disconnects correctly from your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at the computer. www.gateway.com America Online...
Page 73: Using The World Wide Web
You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, select in the menu Help bar. page Link Linked Web page www.gateway.com...
Page 74: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com) then click - OR - On the current Web page, click a link to a Web site.
Page 75: Downloading Files
Open the folder that you created. Install or view the downloaded file by double-clicking it. If applicable, follow the instructions provided on the Web site to run or install the program. on the browser address www.gateway.com Using the World Wide Web...
Page 76: Using E-Mail
Type the e-mail address of the recipient you want to send e-mail to in Send To Type the subject of your e-mail in the jdoe@aol.com User name Internet domain name For more information on sending e-mail, click Start, then select Help and Support or Help. box. www.gateway.com box. Subject...
Page 77: Checking Your E-Mail
Connect to your America Online account. Click Read For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. . Your e-mail is sent over the Internet to Send Now www.gateway.com Using e-mail...
Page 78 Chapter 5: Using the Internet www.gateway.com...
Page 79: Using Multimedia
This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Use the diskette drive Use the CD/DVD drive Play CDs and DVDs Record and play audio files Use Media Player Use MusicMatch View the display on a television www.gateway.com...
Page 80: Using Diskettes
(see “Status indicators” on page 23) is off, then press the diskette eject button. Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Activity Diskette indicator slot My Computer www.gateway.com Eject button , then select Start icon, the drive letter, then the...
Page 81: Using The Cd/Dvd Drive
If the disc has two playable sides, place the disc so that the name of the side you want to play is facing up. Push the tray in until it is closed. Activity Eject button indicator www.gateway.com Using the CD/DVD drive Manual eject hole...
Page 82: Adjusting The Volume In Windows Xp
On the keyboard, press the volume system key combination F to change the volume, or press the mute system key combination to turn off all sound. For more information on adjusting volume, click Start, then select Help and Support. www.gateway.com...
Page 83 On the Volume tab, drag the or click to select the Mute Adjusting the volume in Windows XP . The Control Panel window opens. Control Panel . The Sounds and Audio Devices Properties slider to change the volume Device Volume check box, then click www.gateway.com...
Page 84 , then select . The Control Panel window opens. Control Panel . The Sounds and Audio Devices Properties in the Advanced , select the audio device you want Options Properties www.gateway.com area. The Master Device volume...
Page 85 For more information about the volume controls, select Help in the Master Volume dialog box. Click X in the top right corner of the Master Volume dialog box. www.gateway.com Adjusting the volume in Windows XP...
Page 86: Adjusting The Volume In Windows Me, Windows 2000, And Windows 98
- OR - Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the For more information on adjusting volume, click Start, then select Help. check box. Mute www.gateway.com...
Page 87 Drag the volume level and balance sliders for the device you want to adjust, then close the window. For more information about the volume controls, select in the Volume Control dialog box. Help , select the audio device you want Properties www.gateway.com...
Page 88: Listening To Cds In Windows Xp, Windows Me, And Windows 2000
Insert a CD into the CD/DVD drive. If a message asks you to chose a CD player, select Windows Media Player. The Windows Media Player opens. When the media player opens, click Help Play Volume Stop Previous Mute Next www.gateway.com (play).
Page 89: Listening To Cds In Windows 98
“Adjusting the volume in Windows Me, Windows 2000, and Windows 98” on page 80. Listening to CDs in Windows 98 , then selecting Start , then . When the CD Player opens, CD Player Pause Play Stop Rewind Next Skip Eject Previous Forward www.gateway.com Programs...
Page 90: Recording And Playing Audio
Start, then select Help and Support or Help. , then select All Programs Accessories . The Sound Recorder opens. Fast Play Stop Forward (stop). , then . The Save As dialog box opens. Save As www.gateway.com , then Entertainment Record . The recording is Save...
Page 91 , then File Open Select the file you want to play back, then click Play the file by clicking (stop). . The Open dialog box opens. (play), then stop playing the file by clicking www.gateway.com Recording and playing audio Open...
Page 92: Playing Audio And Video Files With The Windows Media Player
The Windows Media Player opens. Select File , then select Start , then Windows Media Player Play Stop , then . The Open dialog box opens. Open www.gateway.com Help , then select Start All Programs Programs Accessories Video file information Video screen , then...
Page 93: Playing A Dvd
DVD player. For more information on using the DVD player, see its online help. Open (play), then stop playing the file by clicking in the DVD player program. If Help , then All Programs DVD Player (play). The DVD plays. www.gateway.com Recording and playing audio . The DVD Player...
Page 94: Using Musicmatch
You can use the MusicMatch program to play music CDs. To play a music CD in Windows XP: Insert the music CD into the CD/DVD drive on your computer. The first time you insert a CD, the Audio CD dialog box opens. www.gateway.com...
Page 95 Insert the music CD into the CD/DVD drive on your computer, then click tab. The names of the music tracks appear in the playlist area. Click (play). , select Always do the selected action icon on your desktop. MusicMatch www.gateway.com Using MusicMatch , then...
Page 96: Creating Music Files
In the Recorder window, select the tracks you want to record, then click REC. computer’s hard drive. , then selecting Start , then MusicMatch Jukebox ). The tracks that you selected are copied as MP3 files to your www.gateway.com All Programs (record). The Recorder...
Page 97: Editing Track Information
Enter information such as track title, lead artist, album, and genre. Click . The new track information is displayed in the MusicMatch playlist, music library, and recorder. . The library window opens. My Library www.gateway.com Using MusicMatch . The Edit Track Tag(s)
Page 98: Building A Music Library
Dragging and Dropping – Drag and drop files from Windows Explorer or your desktop to the music library. Downloading files from the Internet – When you are connected to the Internet, MP3 files that you download are automatically added to your music library. www.gateway.com...
Page 99 To change the music library display settings: In MusicMatch, select Click the Music Library Select the categories that you want to display in the columns, then click , then . The Settings window opens. Options Settings tab. www.gateway.com Using MusicMatch...
Page 100: Listening To Internet Radio
Chapter 6: Using Multimedia Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: Connect to the Internet, then in MusicMatch, click The Radio window opens. www.gateway.com Radio Stations...
Page 101: Using Advanced Features
You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the MusicMatch online Help. , then clicking Station Selector . MusicMatch connects to the station. Play www.gateway.com Using MusicMatch...
Page 102: Viewing The Display On A Television
, then select Start Control Panel. icon. The Display Properties dialog box Display tab. Settings tab. S3DuoVue www.gateway.com . Click Control Panel Appearance and , then select Start 480 with large text fonts ×...
Page 103 Select the checkbox. Important If the TV symbol is grayed out, the system has not detected a television. Make sure that the television is turned on and connected correctly. Click Apply Click www.gateway.com Viewing the display on a television...
Page 104 Chapter 6: Using Multimedia www.gateway.com...
Page 105: Sending And Receiving Faxes
Create and send a new fax Fax a document you created in another program Receive, view, and print a fax Help and For more information on using the fax functions in Support PhoneTools, click Start, then select Help and Support or Help. www.gateway.com...
Page 106: Setting Up Your Cover Page
, then select Start , then select General Setup tab, then type your personal information in the Customize tab, then enter your name and fax number in the www.gateway.com All Programs PhoneTools . The General Setup dialog box User...
Page 107 The picture must be saved in a supported format (.BMP, .DGR, .GIF, .JPG, .PCX, .T31, or .TIF) and be small enough to fit in the logo box. Click www.gateway.com Setting up your cover page . The Logo Management dialog box Clear...
Page 108: Sending A Fax
Chapter 7: Sending and Receiving Faxes Sending a fax To send a fax: If PhoneTools is not open, click then PhoneTools Click Send Fax , then select Start . The Send Fax Wizard opens. www.gateway.com All Programs PhoneTools...
Page 109 . PhoneTools dials the fax number and sends your fax. Send Important If for any reason you receive a failed transmission message, select Send, then Outbox. Right-click the fax that was not sent to modify it. www.gateway.com Setting up your cover page area. Message Text list, then click Template Open .
Page 110: Faxing From Programs
Make sure no other device (such as an answering machine) is set up to answer the telephone on fewer rings than PhoneTools. , then double-click the fax you want to view. Fax Inbox www.gateway.com then select . The File, Print .
Page 111: Managing Power
This chapter shows you how to: Check and recharge the battery Change batteries Recalibrating the battery Install a second battery Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings www.gateway.com...
Page 112: Monitoring The Battery Charge
If your battery charge indicators display what looks like an inaccurate charge, you may need to recalibrate the battery. For more information, see “Recalibrating the battery” on page 108. to view the Status display, which opens in the upper TATUS www.gateway.com or battery icon...
Page 113: Recharging The Battery
To externally recharge the secondary battery: Plug the Gateway Solo 5300 AC power adapter into the secondary battery’s power connection. The battery begins charging, and the battery charge indicator turns red.
Page 114: Recalibrating The Battery
Exit , then press E Smart Battery Calibration Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. www.gateway.com . You are prompted NTER...
Page 115: Changing Batteries
Warning Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 5300 Li-Ion battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 116: Installing A Second Battery
Close the notebook cover, and turn your notebook over. Slide the bay module latch and pull the bay module straight out. Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 5300 Li-Ion battery. Discard used batteries according to the manufacturer’s instructions.
Page 117 Firmly push the second battery straight into the bay until the latch clicks into place. Open your notebook and resume working. www.gateway.com Changing batteries...
Page 118: Extending Battery Life
Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com...
Page 119: Changing Power Modes
Turn Off Computer, press and hold , then click Hibernate. HIFT - OR - In Windows Me, Windows 2000, or Windows 98, click Start, then select Shut Down, Hibernate, then click OK. Press the power button. www.gateway.com Extending battery life TANDBY...
Page 120: Changing Power Settings
Start, then select Help and Support or Help. , then select Start . The Control Panel window opens. If you do Control Panel Power Options Power Management www.gateway.com . Click Control Panel Performance , then select Start icon, click view all Control...
Page 121 Select a power scheme from the - OR - Set the timers, then save your custom power scheme by clicking and typing a name for the scheme. Save the changes by clicking www.gateway.com Changing power settings Power Management list. Power Scheme icon.
Page 122 , then select Start . The Control Panel window opens. If you do Control Panel Power Options Power Management Power Options tab. Alarms www.gateway.com . Click Control Panel Performance , then select Start icon, click view all Control icon. The...
Page 123 , then select Start Control Panel . The Control Panel window opens. If you do icon, click Power Management Power Options Power Management www.gateway.com Changing power settings . Click Performance , then select Start view all Control icon. The...
Page 124 . The Control Panel window opens. If you do Control Panel Power Options Power Management Power Options tab. Hibernate check box, then click Enable hibernation www.gateway.com . Click Control Panel Performance , then select Start icon, click view all Control icon. The Power Management .
Page 125: Changing Speedstep Settings
, then click Hibernate , then click Hibernate , then Settings Control Panel Power Options Power Options Power Management www.gateway.com Changing power settings tab, select Hibernate , press and Turn Off Computer , then Start ® SpeedStep™ . The Control Panel Power Management icon.
Page 126 To remove the SpeedStep icon from the taskbar, click select the Click tab. Intel SpeedStep technology Running on batteries Disable Intel SpeedStep technology control Remove icon from taskbar www.gateway.com setting to Maximum Performance setting to Plugged in Battery , select Advanced...
Page 127: Changing Power Settings In Windows Nt
APM for NT dialog box opens. Click the Settings box. Click . When the battery charge is very low, you see a warning message. tab. The current battery charge and estimated tab, then select the Enable Low Battery Warning www.gateway.com Changing power settings check...
Page 128 Chapter 8: Managing Power www.gateway.com...
Page 129: Travel Tips
Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. Modem Take a modem cable to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler.
Page 130: Files
The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...
Page 131: Power
Enabled NTER , then press E Set Supervisor Password , then press E Set User Password . When you start your computer, you are www.gateway.com and press Password on boot and follow the NTER and follow the NTER menu, then selecting...
Page 132 Chapter 9: Travel Tips www.gateway.com...
Page 133: Customizing Your Notebook
Customizing Your Notebook This chapter provides information about customizing your notebook by changing settings in Windows. You can: Change screen and display settings Change the background and screen saver Adjust the touchpad settings www.gateway.com...
Page 134: Adjusting The Screen And Desktop Settings
16-bit High Color, if necessary. Help and Support For more information on adjusting the color depth, click Start, then select Help and Support or Help. www.gateway.com...
Page 135 To save your changes in Windows Me, Windows 2000, or Windows 98, click , then click Adjusting the screen and desktop settings , then select Control Panel icon. The Display Properties dialog box Display list. Color Quality Colors , then click again. www.gateway.com . Click Appearance and , then select Start...
Page 136: Adjusting The Screen Resolution
For more information on adjusting the resolution, click Start, then select Help and Support or Help. , then select Start Control Panel Control Panel. icon. The Display Properties dialog box Display www.gateway.com . Click Appearance and , then select Start...
Page 137 To save your changes in Windows XP, click - OR - To save your changes in Windows Me, Windows 2000, or Windows 98, click , then click again. www.gateway.com Adjusting the screen and desktop settings slider to the size you prefer. Screen area , then click...
Page 138: Applying A Color Scheme
Select a scheme from the For more information on applying a color scheme, click Start, then select Help and Support or Help. , then select . Click Control Panel , then click the Appearance Color Scheme www.gateway.com Appearance and Themes tab. list, then click...
Page 139 Adjusting the screen and desktop settings , then Settings Control Panel. icon. The Display Properties dialog box Display tab. If you want to apply one of Windows’ color list. An example of the scheme Scheme www.gateway.com The Control Panel Item...
Page 140: Changing The Desktop Background
, then select . Click Control Panel , then click the tab. Desktop www.gateway.com Appearance and Themes...
Page 141 To change the background in Windows Me, Windows 2000, or Windows 98: Click , then select Start window opens. Click/Double-click the opens. Adjusting the screen and desktop settings Background list. , then Settings Control Panel. icon. The Display Properties dialog box Display www.gateway.com list. Browse Stretch list. Color The Control Panel...
Page 142 Step 5, you can change the solid color behind the picture by clicking list, then clicking Click tab. Background list. list. Picture Display , selecting a pattern from the Pattern www.gateway.com Select a background picture or HTML Browse Tile Pattern...
Page 143: Selecting A Screen Saver
In Windows Me, Windows 2000, or Windows 98, click , then Settings Control Panel. Click/Double-click the opens. Adjusting the screen and desktop settings , then select Start Control Panel icon. The Display Properties dialog box Display www.gateway.com . Click Appearance and , then select Start...
Page 144 If you want to change the time before the screen saver is activated, click the up or down arrows next to the Click tab. Screen Saver Screen Saver If the button is not available, you cannot Settings Wait www.gateway.com list. Windows previews the and then make Settings On resume, display Welcome box.
Page 145: Changing The Touchpad Settings
, then select Start Control Panel . If you do not see the icon. The Mouse Properties dialog box Mouse lets you set your pointer speed and pointer trails. www.gateway.com . Click Printers and , then select Start icon, click Mouse...
Page 146 Chapter 10: Customizing Your Notebook www.gateway.com...
Page 147: Upgrading Your Notebook
Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook, including: PC Cards Bay modules Memory Hard drive Mini PC card www.gateway.com...
Page 148: Adding Pc Cards
Push the card firmly into the PC Card slot label-side up until the outer edge of the card is flush with the side of the notebook. For more information on adding PC Cards, click Start, then select Help and Support or Help. www.gateway.com...
Page 149 PC Card name and click Stop -OR- Turn off the notebook. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.com Adding PC Cards...
Page 150: Changing Bay Modules
Module bay Module bay latch Important When changing modules while the notebook is turned on, you must run the BayManager before replacing the module. When changing modules while the notebook is turned off, you do not need to run BayManager. www.gateway.com...
Page 151 If your notebook is on, double-click the BaySwap icon taskbar, then click Remove/Swap When prompted, close the cover and turn your notebook over. Slide and hold the release latch, then pull the module straight out. www.gateway.com Changing bay modules in the...
Page 152 Chapter 11: Upgrading Your Notebook Push the new module straight into the bay until it clicks into place. Open the notebook. If your notebook is on, click the If your notebook is off, turn it on. button in the BaySwap dialog box. www.gateway.com...
Page 153: Preventing Static Electricity Discharge
Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. Preventing static electricity discharge www.gateway.com...
Page 154: Installing Memory
109 and “Installing a second battery” on page 110. Warning Disconnect the power adapter, remove the battery, and disconnect the modem cable before you remove the memory bay cover. Replace the cover before you restore power or reconnect the modem cable. www.gateway.com...
Page 155 Installing memory Remove the memory bay cover screw, and then remove the memory bay cover. www.gateway.com...
Page 156 Chapter 11: Upgrading Your Notebook If you are removing a module, gently press outward on both clips at either end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com...
Page 157 Use only PC100 (100 MHz) memory modules. Gently push the module down until it clicks in place. Replace the memory bay cover and cover screw, insert the battery, connect the AC adapter, and turn on your notebook. www.gateway.com Installing memory...
Page 158: Replacing The Main Hard Drive
Remove the hard drive screw, then pull the drive kit straight out from the notebook. Place the new hard drive kit in the bay, slide it into the connector, then replace the screw to secure the hard drive to the notebook. www.gateway.com...
Page 159: Replacing The Mini Pci Card
Your notebook has a Mini PCI card slot which may hold a Mini PCI card. If you need to install a new Mini PCI card, you must first remove the existing card. Perform this procedure only under direction from Gateway Technical Support.
Page 160 Chapter 11: Upgrading Your Notebook Remove the Mini PCI cover screw, then remove the cover. Press outward on both retaining clips until the board tips up at an angle. www.gateway.com...
Page 161 Remove the card from the notebook. Install the new card according to the manufacturer’s directions. After the new card is installed, replace the Mini PCI cover and screw, then reconnect power and resume work. www.gateway.com Replacing the Mini PCI card...
Page 162 Chapter 11: Upgrading Your Notebook www.gateway.com...
Page 163: Using The Port Replicator And Docking Station
The port replicator also gives you access to additional ports not found on the notebook. Important The port replicator may include ports that are not supported by the Solo 5300. www.gateway.com...
Page 164: Front
Chapter 12: Using the Port Replicator and Docking Station Front Release latch Docking port Docking posts www.gateway.com...
Page 165: Left Side
Connect the lock here to secure only the port replicator (left slot). Connect the lock here to secure both the port replicator and the notebook (right slot). www.gateway.com Checking out the port replicator Dual-mode Kensington lock slots...
Page 166: Back
Plug an external audio device (such as a stereo) into this jack so you can play your notebook audio through that device. Plug a parallel device (such as a printer) into this port. www.gateway.com Power S/PDIF connector jack S-Video out jack...
Page 167 TV in jack TV out jack S-Video out jack S/PDIF jack Power connector www.gateway.com Checking out the port replicator Description Plug a serial device (such as a serial camera) into this port. Plug a game joystick or an electronic MIDI musical instrument into this port.
Page 168: Right Side
PS/2 mouse port Description Plug a PS/2 mouse into this port. Important! You will not be able to use your touchpad while a mouse is plugged into this port. Plug a PS/2 keyboard into this port. www.gateway.com PS/2 keyboard port...
Page 169: Connecting To The Port Replicator
Connect external devices to the ports on the port replicator. Lift the release latch on the port replicator. Align the connector holes on the bottom of your notebook with the docking posts on the port replicator. Connecting to the port replicator www.gateway.com...
Page 170 The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. , then select Undock Computer www.gateway.com . The Undock Computer menu...
Page 171: Checking Out The Docking Station
It also provides additional ports and other expansion features. Important The docking station may include ports that are not supported by the Solo 5300. Front Docking port Docking eject...
Page 172: Left Side
Secure your notebook and docking station to an object by connecting a Kensington cable lock to these slots. Connect the lock here to secure only the docking station (left slot). Connect the lock here to secure both the docking station and the notebook (right slot). www.gateway.com...
Page 173: Back
TV or VCR so you can view your notebook display on a TV using NTSC/PAL Composite Video. Not functional with your notebook. Plug a parallel device (such as a printer) into this port. www.gateway.com Checking out the docking station S-Video in jack S-Video out jack Power connector...
Page 174 Plug an external VGA monitor into this port. Not functional with your notebook. Plug a standard S-Video cable into this jack and the jack on an S-Video device. Plug the AC adapter into this connector. Use only the AC adapter for your particular model. www.gateway.com...
Page 175: Right Side
Checking out the docking station Right side Power button Headphone PS/2 keyboard port jack Microphone jack PS/2 mouse port PC Card slots Line in jack Line out jack www.gateway.com...
Page 176 Plug a PS/2 mouse into this port. Important! You will not be able to use your touchpad while a mouse is plugged into this port. Plug a PS/2 keyboard into this port. Use this as an alternate power button. www.gateway.com...
Page 177: Connecting To The Docking Station
Connect external devices to the docking station. Lift the release latch on the docking station. Align the connector holes on the bottom of your notebook with the connector posts on the docking station. Connecting to the docking station www.gateway.com...
Page 178 Start menu only while the notebook is docked. Lift the release latch on the docking station until the notebook is disconnected. Lift the notebook off of the docking posts. , then select Undock Computer www.gateway.com or press the Docking Eject button...
Page 179: Adjusting Audio Settings
Advanced opens. Click Docked Speakers are turned on. - OR - Click Enable S/PDIF jack is turned on. Connecting to the docking station for analog audio. The docking station audio jacks for digital audio. The docking station digital audio www.gateway.com...
Page 180: Installing A Pci Card In The Docking Station
Unplug all cables, including the power cord. Remove the screw on the back of the docking station. The PCI card bay cover is locked when the release latch is down and the docking station is secured using the Kensington lock slot. www.gateway.com...
Page 181 Installing a PCI card in the docking station Lift the release latch on the docking station, then slide the cover straight back and lift it off. www.gateway.com...
Page 182 If your card requires access for cables, push out the side panel cover and store it in a safe place. Remove the retaining screw from the card bracket in the card bay. Install the PCI card in the card slot. Secure the card by replacing the retaining screw. www.gateway.com...
Page 183 Installing a PCI card in the docking station Replace the cover by setting it flat on the docking station and sliding it forward into place. Do not tilt the cover. Replace the screw that secures the cover to the docking station. www.gateway.com...
Page 184 Chapter 12: Using the Port Replicator and Docking Station www.gateway.com...
Page 185: Networking Your Notebook
Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. This chapter contains information about: Benefits of a home, small office, or home office network The Gateway Connected Home Network connection types Your networking shopping list www.gateway.com...
Page 186: Using A Network
Internet using an Internet browser. Upgrade your service to AOL for Home Networks. This service allows more than one of your screen names to be online through your home network at one time. www.gateway.com...
Page 187: Sharing Peripheral Devices
Add a digital music player such as the Gateway Connected Music Player, and you can integrate your stereo system into your network as well.
Page 188: Introducing The Gateway Connected Home
Home The Gateway Connected Home connects all your computers and other devices so that you can share files, programs, peripheral devices, and much more from any computer in your house. The picture below shows an example Gateway Connected Home. www.gateway.com...
Page 189: Components Of A Gateway Connected Home
Components of a Gateway Connected Home The Gateway Connected Home begins with two computers and a connection. From there, you can add computers and devices to fit your specific needs. You can connect: Any or all of your connected computers to your Internet connection simultaneously.
Page 190: Selecting A Network Connection
Chapter 13: Networking Your Notebook Selecting a network connection One of the biggest decisions you will need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless connections. Wired connections HPNA (Home Phoneline Networking Alliance) and Ethernet are two popular types of wired networks.
Page 191: Wireless Connections
However, unlike the wireless Ethernet, the range and speed of the Bluetooth connection are greatly reduced. Bluetooth is an ideal method for connecting a notebook computer, PDA, pager, cellular telephone, and printer that are all in close proximity. Selecting a network connection www.gateway.com...
Page 192: Assessing Your Connection Needs
Network speed is more important than cost savings You have a combination of Windows-based computers and non-Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet Your notebook computer has an Ethernet jack for connecting to the network www.gateway.com...
Page 193 You are looking for an alternative to using your telephone line or installing cable for connectivity Your PDA, pager, cellular telephone, or printer has Bluetooth for networking Your connection needs are less than 1000 Kbps (see “Comparing data transfer speed” on page 188) Selecting a network connection www.gateway.com...
Page 194: Comparing Data Transfer Speed
The following table shows types of programs that you may run in your home or small office and the connection speed each requires. The following table shows the Gateway-supported network type and the maximum speed of each. Connection Bluetooth HPNA 2.0...
Page 195 For example, you have stored several MP3 audio files on your network. You typically play music on your Gateway Connected Music Player, and at the same time your teenager may play music on another computer. Playing two MP3 audio files simultaneously requires 200 Kbps + 200 Kbps = 400 Kbps.
Page 196: Network Shopping List
Modem cable going from each computer to the closest telephone jack Important All HPNA components should be HPNA 2.0. A mixture of HPNA 1.0 and HPNA 2.0 components will result in your network running at a slower speed. www.gateway.com HPNA card USB HPNA adapter...
Page 197: Ethernet
All Ethernet components should be either standard Ethernet (10 Mbps) or Fast Ethernet (100 Mbps). A mixture of Ethernet and Fast Ethernet components will result in your network running at the slower speed. Ethernet card and hub www.gateway.com Network shopping list...
Page 198: Wireless Ethernet
- OR - A Bluetooth PC Card installed in each notebook computer that does not have Bluetooth built-in Devices with Bluetooth, such as PDAs, pagers, cellular telephones, and printers Wireless Ethernet PCI card Wireless Ethernet PC card Wireless Ethernet Access Point www.gateway.com...
Page 199: For More Information
For more information For more information For more information about the Gateway Connected Home or networking an office, discuss your particular needs with your Gateway Country Store representative. In addition, several books and Internet sites are dedicated to networking. Refer to these sources for more information about networking your home or office with HPNA, Ethernet, Wireless Ethernet, or Bluetooth.
Page 200 Chapter 13: Networking Your Notebook www.gateway.com...
Page 201: Moving From Your Old Computer
The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites. To open the Files and Settings Transfer Wizard: Click , select Start Settings Transfer Wizard All Programs Accessories System Tools www.gateway.com , then Files and...
Page 202: Transferring Files
The C:\ window opens. folder. The My Documents window opens. My Documents File usually ends in..DOC, .TXT, .RTF, .HTM, .HTML, .DOT .XLS, .XLT, .TXT .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG .MPEG, .MPG, .AVI, .GIF, .MOV .WAV, .CDA, .MP3, .MID, .MIDI www.gateway.com...
Page 203: Transferring Internet Settings
, then select Help Help Topics You can use different methods to transfer your Internet account from your old computer to your new one. All Programs Accessories . The New Connection Wizard window opens. www.gateway.com For Files , then Communications...
Page 204: Reinstalling Your Old Printer Or Scanner
If Windows does not detect the printer, go to the next step. Older printers, scanners, or other peripheral devices may have Windows support integrated (built in), which means you do not need any additional software. Newer devices, however, usually require your original software installation CDs or diskettes. www.gateway.com...
Page 205: Reinstalling Your Old Programs
Printers and Faxes You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. www.gateway.com . If you do not see , then select Start . The...
Page 206 Chapter 14: Moving from Your Old Computer www.gateway.com...
Page 207: Maintaining Your Notebook
As a general rule, your computer is safest at temperatures that are comfortable for you. Keep all liquids away from your computer. When spilled onto computer components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty. www.gateway.com...
Page 208 Back up files Recalibrate the battery Clean computer case Clean keyboard Clean screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com See... page 203 page 207 page 209 page 210 page 211 page 213 page 215 page 108 page 217...
Page 209: Creating An Emergency Startup Diskette
Place a blank diskette labeled Startup into the diskette drive. Click , then select Start Right-click 3½ Floppy (A:) dialog box opens. Creating an emergency startup diskette . The My Computer window opens. My Computer , then select . The Format 3½ Floppy (A:) Format www.gateway.com...
Page 210 144. Click Start window opens. Click/Double-click the Programs Properties dialog box opens. , then click Write- protected , then select , then Settings Control Panel Add/Remove Programs www.gateway.com . Windows copies files Start . The Control Panel icon. The Add/Remove...
Page 211 Place a blank diskette labeled Startup into the diskette drive. Click . Windows copies files to the emergency startup diskette. When Windows finishes copying files, remove the diskette from the diskette drive. www.gateway.com Creating an emergency startup diskette...
Page 212 To prevent the diskette from being erased or infected by viruses, you should write-protect it by sliding the write-protect tab up. Not write- protected Store your emergency startup diskette in a safe place with your other backup software media. Write- protected www.gateway.com...
Page 213: Protecting Your Computer From Viruses
Select the type of scan you want to make in the Scan area, then under Actions, click Scan Protecting your computer from viruses ® AntiVirus program to check files and programs that All Programs Norton AntiVirus www.gateway.com , then Norton...
Page 214 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished updating, click , then select All Programs Norton AntiVirus . The LiveUpdate wizard opens. www.gateway.com , then LiveUpdate - Finish...
Page 215: Managing Hard Drive Space
In Windows Me, Windows 2000, or Windows 98, double-click the icon. Computer Right-click the drive that you want to check for available file space, then select Properties , then select Start My Computer . Drive space information appears. www.gateway.com Managing hard drive space...
Page 216: Using Disk Cleanup
Help and Support or Help. , then select Start icon. The My Computer window opens. . The System Properties dialog box opens at the . The Disk Cleanup dialog box opens. www.gateway.com . The My Computer My Computer tab. General...
Page 217: Checking The Hard Drive For Errors
In Windows Me, Windows 2000, or Windows 98, double-click the icon. Computer Right-click the hard drive that you want to check for errors, then select . The System Properties dialog box opens. Properties , then select Start My Computer www.gateway.com Managing hard drive space...
Page 218 Correct any problems that are found by following the on-screen instructions. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found. Click tab. Tools Start www.gateway.com . For help, press . Windows...
Page 219: Defragmenting The Hard Drive
In Windows Me, Windows 2000, or Windows 98, double-click the icon. Computer Right-click the hard drive that you want to defragment, then select . The System Properties dialog box opens. Properties , then select Start My Computer www.gateway.com Managing hard drive space...
Page 220 Click the Click Defragment Now If Disk Defragmenter does not start automatically, click Defragment Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. Click Close tab. Tools www.gateway.com Start...
Page 221: Backing Up Files
Zip drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com. Help and...
Page 222: Using The Scheduled Task Wizard
Accessories . The Scheduled Tasks window opens. . The Scheduled Tasks Wizard opens. Add Scheduled Task , then select the Scheduled Task Wizard option you want to Your computer must be on during scheduled tasks www.gateway.com , then System Tools...
Page 223: Cleaning Your Computer
With the computer turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside the computer. www.gateway.com Cleaning your computer...
Page 224: Cleaning The Keyboard
Rotate the retaining ring on the bottom of the mouse counter-clockwise. An LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based window cleaners. For a video demonstration on cleaning the mouse, click Start, then select Help and Support or Help. www.gateway.com...
Page 225 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your computer...
Page 226 Chapter 15: Maintaining Your Notebook www.gateway.com...
Page 227: Restoring Software
Device drivers are programs that control devices such as monitors, CD/DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
Page 228: Windows Xp
. The Run dialog box opens. text box, type D:\RUNMENU.EXE (where D is the drive letter tab. Reinstall , then select multiple device drivers to reinstall. , then select a single device driver to reinstall. www.gateway.com and following the Find More...
Page 229: Reinstalling Device Drivers In Windows Nt 4.0
The utility is located on Disc 1 of the System Restoration Kit. To locate the Windows NT 4.0 drivers: Place Disc 1 of the System Restoration Kit into your CD/DVD drive, then restart your computer. The Gateway Boot Menu opens. Select 2 Boot from CD-ROM .
Page 230 Go to the next section for instructions to reinstall the drivers. , then press E . The Windows NT 4.0 Driver NTER Windows NT 4.0 Drivers List Windows NT 4.0 Drivers List fields. Name Location www.gateway.com (parallel port printers , write down...
Page 231 227. Otherwise, go to “Reinstalling the Windows NT 4.0 Service Pack” on page 234. Click , then select Start window opens. . The Run dialog box opens. , then Settings Control Panel www.gateway.com Reinstalling device drivers . The Control Panel...
Page 232 . The Install From Disk dialog box opens. Copy manufacturer’s file from , then select the directory that contains the video driver file , then click Open . The files copy to the hard drive and a message www.gateway.com list. . The Change Display...
Page 233 Place Disc 1 of the System Restoration Kit into your CD/DVD drive. If the CD starts automatically, close the CD window. Color palette slider to adjust display resolution to your preferred to make sure your settings work properly. www.gateway.com Reinstalling device drivers . After the list. and make changes to...
Page 234 , then select . The Run dialog box opens. text box, type the drive letter (usually D:\ where D is the , then select , then Settings Control Panel icon. The Multimedia Properties dialog box Multimedia www.gateway.com . The Control Panel...
Page 235 Click the tab. Devices Click . The Add dialog box opens. Select Unlisted or Updated driver The Install Driver dialog box opens. www.gateway.com Reinstalling device drivers in the list, then click List of Drivers...
Page 236 (directory path) you found using the procedure in “Locating Windows NT 4.0 drivers” on page 223. text box, type the drive letter (usually D:\ where D , then select . The Run dialog box opens. text box, type the drive letter (usually D:\ where D is the www.gateway.com...
Page 237 D is the drive letter of your CD/DVD drive), then type the driver location (directory path) you found using the procedure in “Locating Windows NT 4.0 drivers” on page 223. Click www.gateway.com , then . The Control Panel Settings Control Panel icon.
Page 238 Go to “To reinstall the Windows NT 4.0 Service Pack:” on page 234. , then follow the on-screen instructions. , then select . The Run dialog box opens. text box, type the drive letter (usually D:\ where D is the www.gateway.com...
Page 239 223. Click , then follow the on-screen instructions. Next Go to “Reinstalling the Windows NT 4.0 Service Pack” on page 234. www.gateway.com , then . The Control Panel Settings Control Panel icon. The Network dialog box opens.
Page 240: Reinstalling The Windows Nt 4.0 Service Pack
In the Open letter of your CD/DVD drive). Click Install the Windows NT 4.0 Service Pack by following the on-screen instructions. , then select . The Run dialog box opens. text box, type D:\SP60A\SP6I386.EXE (where D is the drive www.gateway.com...
Page 241: Windows Xp
Depending on the device driver you are updating, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. . The Run dialog box opens. tab. . The Connect window opens. www.gateway.com...
Page 242: Reinstalling Windows
CD drive, make sure you do not put the System Restoration CD in it. Restart the computer. Follow the on-screen instructions. For more information on reinstalling Windows, click Start, then select Help and Support or Help. www.gateway.com...
Page 243: Reinstalling Windows Nt 4.0
After you have reinstalled the operating system, go to “Reinstalling device drivers in Windows NT 4.0” on page 223, then go to “Reinstalling the Windows NT 4.0 Service Pack” on page 234. Press any key to boot from CD www.gateway.com Reinstalling Windows...
Page 244: Reinstalling Programs
, then select . The Run dialog box opens. text box, type D:\RUNMENU.EXE (where D is the drive letter tab. Reinstall , then select multiple programs to reinstall. , then select a single program to reinstall. www.gateway.com and following the Find More...
Page 245 However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. To reinstall a program from a CD: Place the program CD in your CD/DVD drive. Complete the program reinstallation by following the instructions included with the program CD. www.gateway.com Reinstalling programs...
Page 246 Chapter 16: Restoring Software www.gateway.com...
Page 247: Troubleshooting
If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 33 for more information about how to get help. Help and For more information on troubleshooting, click Start, then Support select Help and Support or Help. www.gateway.com...
Page 248: Safety Guidelines
AC power adapter are connected. Make sure you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 147. www.gateway.com...
Page 249: Troubleshooting
Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed modules or peripheral devices, review the installation procedures you performed and make sure you followed each instruction.
Page 250: Software Support Tools
This support tool is available from HelpSpot or by clicking , then All Programs Help and Support Gateway Utilities For more information on PC Doctor, click Start, then select Help and Support or Help. www.gateway.com , then selecting Start...
Page 251: Cd/Dvd Drive
Windows 2000, and Windows 98” on page 80. , then select Start Control Panel , then Adjust the system volume Master Out CD Audio MIDI Digital www.gateway.com Software support tools . Click Sounds, . Make sure , and Mute Wave...
Page 252 The regional code for the disc is on the disc, disc documentation, or packaging. To clean a CD or DVD: Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com...
Page 253: Device Installation
, then Settings Control Panel System icon, then click the System , then click . The Computer Properties dialog Properties www.gateway.com Software support tools Performance and . The Device Manager Interrupt request . The Control Panel icon, click view all control tab.
Page 254: Diskette Drive
The diskette drive may not be completely inserted into the drive bay. Press the drive into the bay, then try to access the diskette again. Properties area, click to select the Device usage check box, then click www.gateway.com Disable , click the port you want Ports Disabled in this hardware...
Page 255: Error-Checking
Error-checking fixes errors on the hard drive to minimize data loss. To prevent Error-checking from running when you start your computer, make sure you always shut down by selecting menu. Turn Off Computer Shut Down www.gateway.com Software support tools NTER from the Start...
Page 256: File Management
“Checking the hard drive for errors” on page 211. icon. Recycle Bin Recycle Bin from the pop-up menu. All deleted files will be lost when you empty the Recycle Bin. www.gateway.com . The file Restore icon and selecting...
Page 257: Internet
Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties. www.gateway.com Software support tools...
Page 258: Keyboard
A keyboard character keeps repeating or you receive a “Keyboard stuck” or “Key failure” error message Make sure that nothing is resting on the keyboard. Make sure a key is not stuck. Press each key to loosen a key that might be stuck, then restart the computer. www.gateway.com...
Page 259: Lcd Panel
Make sure that the modem cable is less than 6 feet (1.8 meters) long. Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. www.gateway.com Software support tools...
Page 260 Phone and Modem Options tab. , then select , then Start Settings icon, then click Modems www.gateway.com . If you do not see the Phone and icon, then click the Edit . The Control Panel Control Panel icon, click Modems...
Page 261 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Page 262 Chapter 17: Troubleshooting To access the gateway.your.way dial-up server: Insert Disc 1 of the System Restoration Kit. Select Click To check your modem connection speed, select the After your modem connects, move the mouse cursor over the Networking modem connection speed appears.
Page 263 If no modem information is available, a white screen appears with no data, or if you get an error, the modem did not pass diagnostics. Contact Gateway technical support. The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking.
Page 264: Mouse
Settings icon, click view all control panel options icon. The Modems Properties dialog box Modems tab, select your modem, then click General control. Speaker volume www.gateway.com Properties control. Speaker volume twice. . If you do not see Control Panel Properties...
Page 265: Passwords
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your computer for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your computer is having problems Make sure you have correctly installed required software for the PC Card.
Page 266: Printer
Right-click the name of the printer you want to be the default printer, then select , then select Start Control Panel icon, click Switch to Classic View Printers and Faxes Set as Default Printer www.gateway.com . If you do not see the Printers icon. The Printers and Faxes...
Page 267 Start Double-click the icon for the printer you want to use. Select . If there is a Printer to clear the check mark. www.gateway.com , then Settings Printers Set as Default . If you do not see the Control Panel Switch to Classic View icon.
Page 268: Scandisk
Make sure that the volume in Windows XP” on page 76 and “Adjusting the volume in Windows Me, Windows 2000, and Windows 98” on page 80. from the Shut Down Start is not selected. For more information, see “Adjusting Mute www.gateway.com menu.
Page 269: Video
LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 270: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources.
Page 271: Telephone Numbers
Get tutorial assistance for software issues billed fee-based by the minute. software tutorial service Gateway Talk to a Gateway Technical Support Technical representative about a non-tutorial technical Support support question. (Refer to “Before calling Gateway Technical Support” on page 264 before calling.)
Page 272: Tutoring And Training
This user's guide The software publisher's Web site Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute; charged to your telephone bill)
Page 273: Training
Online Training More than 450 online courses are available from from Learn@Gateway. All you have to do is go online Learn@Gateway and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.
Page 274 Chapter 17: Troubleshooting www.gateway.com...
Page 275: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 276 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.
Page 277: Regulatory Compliance Statements
Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 278 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.
Page 279: United States Of America
Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
Page 280 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
Page 281 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. Regulatory compliance statements www.gateway.com...
Page 282 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
Page 283 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Regulatory compliance statements www.gateway.com...
Page 284: European Union
- ETS 300 328-2:2000 (if fitted with a 2.4 GHz band embedded wireless device) - ETS 301 489-1:2000 (if fitted with a 2.4 GHz band embedded wireless device) - ETS 301 489-17:2000 (if fitted with a 2.4 GHz band embedded wireless device) www.gateway.com...
Page 285 In France, the frequency range is restricted to 2446-2483.5 MHz for devices above 10 mW transmitting power such as wireless LAN. Accept EU No limitations at this time. Regulatory compliance statements with a Notified Body Registration Number and the Alert www.gateway.com...
Page 286 However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway Technical Support.
Page 287 Make sure that there are no other devices in your area using the same frequency band. Change the channel, location, or discontinue device use if you are interfering with any other radio station. Contact Gateway if you have any problems with this device. 2.4DS4 Regulatory compliance statements...
Page 288 Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. www.gateway.com...
Page 289 5 seconds between the end of one call attempt and the beginning of another. The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of receipt of ringing. Regulatory compliance statements www.gateway.com...
Page 290: Laser Safety Statement
Appendix A: Safety, Regulatory, and Legal Information Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
Page 291 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 292 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
Page 293: Index
Index AC adapter connecting connector damaged defective international adapters accessories safety precautions America Online application key arrow keys AU file audio digital jack docking station settings troubleshooting audio CD adding tracks to your library editing track information playing in Windows 98 playing in Windows Me playing in Windows XP playing with MusicMatch...
Page 294 clicking close button color changing depth changing number of changing scheme composite video (TV) out jack connecting modem to Ethernet to Internet to TV connections analog out audio composite video out digital audio out docking docking station Ethernet game headphone joystick keyboard line in...
Page 295 Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking downloading dragging drivers locating in Windows NT reinstalling in Windows 2000 reinstalling in Windows 98 reinstalling in Windows Me reinstalling in Windows NT...
Page 296 Gateway Web address Web site Gateway Connected Home components shopping list Gateway Connected Music Player Gateway Connected Touchpad gateway.your.way dial-up server hard drive checking for errors on checking for free space defragmenting indicator replacing scanning for errors on...
Page 297 jacks audio Ethernet headphone line in line out microphone modem network S/PDIF speaker TV out video out joystick port Kensington cable lock lock slot key combinations keyboard cleaning port shortcuts troubleshooting keys application arrow Break brightness Function LCD/CRT Pad Lock Pause Scroll Lock Standby...
Page 298 Microsoft Certificate of Authenticity MIDI file port Mini PCI card minimize button model number modem connecting international adapter jack troubleshooting Module bay monitor (VGA) port mouse cleaning port troubleshooting moving files Internet settings pointer screen objects MP3 file creating editing track information playing streaming MPEG file...
Page 299 audio CD in Windows 98 audio CD in Windows Me audio CD in Windows XP audio CD with MusicMatch audio file multimedia files Windows Media Player file Plug and Play devices USB support for pointer moving port replicator attaching notebook separating notebook ports docking...
Page 300 software Windows 2000 Windows 98 Windows Me Windows NT Windows XP removing files and folders renaming files and folders replacing battery bay modules CD/DVD drive diskette drive hard drive memory second battery second hard drive resolution changing right-clicking S/PDIF safety general precautions guidelines for troubleshooting saving documents...
Page 301 Learn@Gateway Learning Libraries transferring files Internet settings travel tips troubleshooting audio CD/DVD drive device installation diskette drive Error-checking...
Page 302 WAV file Web browser Web page Web site connecting to Gateway window close button closing maximize button menu bar minimize button title bar Windows desktop locating device drivers in Windows...
Page 303 updating device drivers in Windows Windows key Windows Media Player wireless Ethernet World Wide Web (WWW) downloading files write-protection for diskettes...

Gateway Solo 5300 User Manual

1 Checking out Your Gateway solo 5300

2 Getting Started

3 Getting Help

4 Windows Basics

5 Using the Internet

6 Using Multimedia

7 Sending and Receiving Faxes

8 Managing Power

9 Travel Tips

10 Customizing Your Notebook

11 Upgrading Your Notebook

12 Using the Port Replicator and Docking Station

13 Networking Your Notebook

14 Moving from Your Old Computer

15 Maintaining Your Notebook

16 Restoring Software

17 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

Troubleshooting

Related Manuals for Gateway Solo 5300

Summary of Contents for Gateway Solo 5300