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Acer AL2023W Service Guide Service guide files and updates are available on the CSD web: for more information, Please refer to http://csd.acer.com.tw/ 100% Recycled Paper - 1 -...
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“as is ”. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, of its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
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Conventions The following conventions are used in this manual: Screen messages Note Warning Caution Important Denotes actual messages that appear on screen Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and Service of customer machines.
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WARNING: (FOR FCC CERTIFIED MODELS) NOTE: this equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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PRECAUTIONS Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, Swimming pool or in a wet basement. Do not place the monitor on an unstable trolley, stand, or table. If the monitor falls, it can injure a person and cause serious damage to the appliance.
SPECIAL NOTES ON LCD MONITORS The following symptoms are normal with LCD monitor and do not indicate a problem. NOTES Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the Power Switch and then turn it on again to make sure the flicker disappears.
Monitor Feature LCD Panel Input Display Color Maximum Dot Clock Max Resolution Plug & Play EPA ENERGY STAR Audio output Input Connector Input Video Signal Screen Size (Active) Power Source Environmental Considerations Weight (N.W.) Dimension Driving system TFT Color LCD Size 20"W Pixel pitch...
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Switch External Controls : Regulatory Compliance * Power Switch * MENU / EXIT / Volume / Volume * AUTO / ENTER * Contrast/brightness * Focus * Clock * H.Position * W.Position * Language * OSD Color temperature * OSD Position & Timeout * Auto Config * Input * Information...
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Timings The product has 34 memory modes in total. 26 modes are preset and 8 modes are user definable. MODE NO. RESOLUTION 720 x 400 Dot clock(MHz) 28.321 31.469kHz H-Total ( us ) 31.78(900dots) H-Sync ( us ) 3.813(108dots) H-B-P ( us ) 1.907(54dots) H-Active ( us ) 25.42(720dots)
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MODE NO. RESOLUTION 640 x 480 31.5 Dot clock(MHz) 37.500kHz H-Total ( us ) 26.667(840 dots) H-Sync ( us ) 2.032 (64 dots) H-B-P ( us ) 3.810 (120 dots) H-Active ( us ) 20.317 (640 dots) H-F-P ( us ) 0.508 (16 dots) 75Hz (75) V-Total (ms )
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MODE NO. RESOLUTION 800 x 600 Dot clock(MHz) 48.077kHz H-Total ( us ) 20.80 (1040dots) H-Sync ( us ) 2.400 ( 120 dots) H-B-P ( us ) 1.280 (64 dots) H-Active ( us ) 16.00 (800 dots) H-F-P ( us ) 1.120 (56 dots) 72Hz (72.188) V-Total (ms )
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MODE NO. RESOLUTION 1024 x 768 Dot clock(MHz) 78.75 60.02kHz H-Total ( us ) 16.66(1312 dots) H-Sync ( us ) 1.22 (96 dots) H-B-P ( us ) 2.23 (176 dots) H-Active ( us ) 13.00 (1024 dots) H-F-P ( us ) 0.20 (16 dots) 75.03Hz V-Total (ms )
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MODE NO. RESOLUTION 1280 x 960 Dot clock(MHz) 60.000 KHz H-Total ( us ) 16.667 (1800dots) H-Sync ( us ) 1.037 ( 112 dots) H-B-P ( us ) 2.889 (312 dots) H-Active ( us ) 11.852 (1280 dots) H-F-P ( us ) 0.889 (96 dots) 60.00Hz V-Total (ms )
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MODE NO. RESOLUTION 1280 x 768 Dot clock(MHz) 102.25 60.289KHz H-Total ( us ) 16.587 (1696dots) H-Sync ( us ) 1.252 ( 128 dots) H-B-P ( us ) 2.034 (208 dots) H-Active ( us ) 12.518 (1280 dots) H-F-P ( us ) 0.782 (80 dots) 74.893Hz V-Total (ms )
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MODE NO. RESOLUTION 1680 x 1050 Dot clock(MHz) 146.25 65.29 KHz H-Total ( us ) 15.316 (2240 dots) H-Sync ( us ) 1.203 ( 176 dots) H-B-P ( us ) 1.915 (280 dots) H-Active ( us ) 11.487 (1680 dots) H-F-P ( us ) 0.711 (104 dots) 59.954 Hz...
OPERATING INSTRUCTIONS Front Panel Definition This Section defines the front panel User Interface for Led Indictor and Key function. Key Definition: There are five keys defined in this system and described bellows. * Adjusting display settings External Controls POWER Function Left/ Plus Right/ Plus...
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OSD menu Contrast: This adjusts dark and light shades of color relative to each other. Brightness: This adjusts the brightness of the picture on the screen. Focus: This removes any horizontal distortion and makes the picture clear and sharp. Clock: If there are any vertical stripes seen on the background of the screen, this renders them less noticeable by minimizing their size.
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Language for Asia: Select the OSD menu language. Select from English, German, Spanish, Simplified Chinese, Traditional Chinese, French, Italian, and Japanese. Language for EMEA: Select the OSD menu language. Select from English, German, Spanish, Russia, Nederlands, French, Italian, and Finnish. OSD Settings: This changes the position of the OSD window on the screen and the staying time.
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Information: This shows information about the screen. This page only be visible in factory mode R,G,B OFFSET : Adjust current RGB cut off level R,G,B GAIN : Adjust current RGB Driver value. SPREAD : Adjust chip set internal frequency spread effect for EMI testing.
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Acer e -Color management User Text Standard Graphics Movie Uživatelský režim Brightness Contrast Textový Standardní Grafický Filmový režim režim režim režim...
LED Definition The system equips one dual color (green/amber) led to indict system status and defined as bellows : LED Color Green Amber Dark LOGO : When the monitor is power on, the LOGO will be showed in the center, and disappear slowly. HOW TO OPTIMIZE THE DOS-MODE Plug and play Plug &...
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THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY, THERE MUST BE A VIDEO INPUT SIGNAL. This monitor meets the Green monitor standards as set by the Video Electronics Standards Association(VESA) and/or the United States Environmental Protection Agency (EPA) and The Swedish Confederation Employees (NUTEK).
Machine assembly This chapter contains step-by-step procedures on how to assemble the monitor for maintenance and trouble shooting 1. The screws for the different components vary in size. During the disassembly process, group the NOTE : screws with the corresponding to avoid mismatch when putting back the components. 2.
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Assembly process PICTURE DESCRIPTION CHECKING THE FOAM CUSHION AND PUT IT TO THE PRODUCTION LINE CHECKING THE SHIELDING AND PUT IT TO THE PRODUCTION LINE PUT 1*PCS FLOW CARD TO PRODUCTION LINE GET THE MAIN BOARD AND CHECKING CHECKING THE LVDS CABLE AND INSERT IT TO THE SINK OF MAIN BOARD CHECKING THE BUTTON BOARD CABLE AND INSERT IT TO SINK OF MAIN BOARD...
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CHECKING THE POWER BOARD AND SCAN THE S/N AND P/B OF FLOW CODE. CHANGE THE JUMPER NUMBER OF P/B ACCORDING PANEL CONNECT THE P/B AND JUMPER CABLE WITH COLLOID MARK THE LOCATION AS LEFT SHOW WITH COLOR PEN PUT THE P/B TO THE PRODUCTION LINE GET THE SPEAKER AND CHECKING INSERT THE SPEAKER TO THE SINK OF MAIN BOARD...
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LOCK UP 3*PCS SCREWS TO THE LOCATION OF MAIN BOARD LOCK UP 1*PCS SCREW(M4*8-B) TO THE LOCATION OF POWER BOARD LOCK UP 3*PCS SCREWS TO THE LOCATION OF POWER BOARD AS LEFT SHOW GET THE MYLAR OF P/B AND INSERT IT TO THE SHIELDING OF P/B TEAR OFF THE PACKING OF PANEL PUT THE PANEL TO THE PRODUCTION LINE...
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TEAR OFF THE PROTECT FILM OF PANEL AND CHECKING WHETHER DIRTY AND SCRAPE STICK PROTECT FILM TO PANEL TURN OFF IT AND TEAR OFF PLASTIC FILM PUT 1*PCS FLOW CODE TO THE PANEL SCAN THE FLOW CODE, S/N CODE AND PANEL GET THE RIGHT BRACKET AND CHECKING PUT THE RIGHT BRACKET TO THE LEFTSIDE AND LOCK UP 2*PCS SCREWS TO FIX IT...
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GET THE LEFT BRACKET AND PUT IT THE RIGHTSIDE, LOCK UP 2*PCS SCREWS TO FIX IT TURN OVER IT AND TEAR OFF THE PROTECT FILM GET THE BEZEL AND CHECKING PUT THE BEZEL TO THE PANEL STICK PROTECT FILM TO THE BEZEL TURN OVER IT SCAN THE S/N CODE AND MAIN BOARD CODE LOCK UP 3*PCS SCREWS TO FIX THE...
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LOCK UP 3*PCS SCREWS TO FIX THE LEFTSIDE OF BEZEL TEAR OFF THE PROTECT FILM AND RECLAIM PUT THE SHIELDING TO THE LEFT AND RIGHT BRACKETS INSERT THE LCD CABLE TO THE SINK OF PANEL STICK 1*PCS ADHESIVE TAPE ON THE LCD CABLE SETTLED CABLE AND FIX SHIEDLING LOCK UP 4*PCS SCREWS TO FIX THE...
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PUT THE LEFT AND RIGHT SPEAKERS TO THE LOCATION OF BEZEL INSERT THE BUTTON BOARD CABLE TO THE JACK OF B/B GET THE CARD OF B/B AND STICK 1*PCS ADHESIVE TAPE CHECKING THE SPEAKER LOCK UP 2*PCS SCREWS TO FIX THE RIGHT SPEAKER LOCK UP 2*PCS SCREWS TO FIX THE LEFT SPEAKER...
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INSERT THE UPSIDE LAMP CABLE INSERT THE DOWNSIDE LAMP CABLE CHECKING THE LAMP CABLE WHETHER SETTLED WITH THE TOOLS STICK 2*PCS AL FOIL(50*40) BETWEEN THE PANEL AND SHIELDING SETTLED THE AL FOIL BY HANDS CHECKING THE AL FOIL AND ADHESIVE TAPE WHETHER SETTLED CHECKING THE B/B AND SPEAKER CABLE WHETHER SETTLED...
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CHECKING THE REAR COVER PUT THE REAR COVER TO THE BEZEL STICK 1*PCS FLOW CARD TO THE LOCATION OF REAR COVER CHECKING THE REAR COVER WHETHER SETTLED LOCK UP 2*PCS SCREWS TO FIX THE REAR COVER GET THE STAND NECK AND PUT IT TO THE PRODUCTION LINE...
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CHECING THE SCREWS ON THE REAR COVER WHETHER UNLOCKED PUT THE STAND NECK TO THE LOCATION OF REAR COVER LOCK UP 4*PCS SCREWS ON THE STAND NECK INSERT THE VGA SIGNAL CABLE TO THE SINK OF LCD GET THE BASE AND PUT IT TO THE STAND NECK STAND UP THE LCD INSERT THE POWER CABLE TO THE JACK AND...
TROUBLE SHOOTING This chapter provides trouble shooting information for AL2023W 1. No Power Change Power Board Check Short Of Main Board Change Q3,D1,U1,D2 Change X1 Change U5 or Change U5 RUN Software Check Bottom Board No Power Check CN1 +12V and +5V Check D1=1.8V U1 out=3.3V Check...
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2. Missing Color Change Cable Change R15,R18,R23 Change U4 or CN2 Cable or Panel Adjustment R/G/B Color Missing Color Check VGA Cable Check R15,R18,R23 Check CN5 LVDS Signal Check OSD R/G/B Gain - 45 - Change Panel...
Connector Information Phonejack stereo PIN1. AC power cord PIN2. Audio cable PIN3. Audio : Line-in receptacle Video signal connector 15P Mini D-Sub connector x 1 MNEMO : CEE22 typed connector DB15HD SIGNAL Red Video Green Video Blue Video None Ground(DDC return) Red GND Green GND Blue GND...
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DVI-D connector The PIN assignment of the 24 pin DVI-D connector / cable is as follows: Signal TMDS data2- TMDS data2+ TMDS data2 shield DDC clock DDC data Not connected TMDS data1- TMDS data1+ TMDS data1 shield Ground (return for +5 V and H/V sync) Hot plug detect TMDS data0- TMDS data0+...
Acer office to order FRU parts repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
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PDF created with FinePrint pdfFactory trial version http://www.fineprint.com...
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Part Number of Exploded View Item Part Number Part Description EAW0TB01011 LCD BEZEL W0TB-S W0TB MM30030IBJ4 SCREW M3*3-I-NI AAM201EW121 LCD (TFT)20*M201EW02 V8 FAW0TB02018 LCD BKT-R W0TB FCL7TA01018 SHIELDING MYLAR L7TA FCL9TB01017 SCALAR BOARD MYLAR L9TB FAL9TB01016 POWER SHIELDING L9TB EAW0TB02018 LCD COVER W0TB FAL9TB04015 HINGE ASSY L9TB...
Power Board Information Panel P/N Description AAM201EW121 LCD(TFT)20" M201EW02 V8 FOR ACER CON GP P/B P/N Description AS05B312426 ADP/INV,FSP055-2PI02(90-264V,6.~7.5MA)GP Chapter 8 Current Type Value 7. 5mA When the lamp current value is 7.5mA, the jumper should be done as the picture left shows.