Important Safety Notice Using Lead-Free solder to well mounted the parts. ! The fusion point of Lead-Free solder requested in the degree of 220°C. ACER A211H/A221HQ Go to contents page...
ACER A211H/A221HQ Go to contents page This model combine with three platforms. See below explanation. 1. Scaler IC: RTD2482D used in VGA, DVI and HDMI port. Using simply word to define it.(1A1D1H) 2. Scaler IC: RTD2281 used in VGA and DVI port. Using simply word to define it.(1A1D)
Page 5
DDC-SCL SCL signal input for the VESA DDC2Bi function Product Specification (continued) B. DVI-D (Digital TMDS) Connector C. HDMI Connector D. Flat Panel Connector Description ACER A211H/A221HQ Go to contents page Signal TMDS Data 2- TMDS Data 2+ +5V P OWE R TMDS Data GND...
Page 6
Press this button to activate the Auto Adjustment Auto Adjust Function function. The Auto Adjustment function is used to set the HPos, VPos, Clock and Focus. Press the Empowering Key to open the Acer Empowering eColor Management OSD and access the scenario modes.
30KHz>F H>83KHz(Digital) 1.3.4.3 Mode Recognition Pull-in: 1.3.5 Controller Requirements: 1.3.5.1 General Requirements: ACER A211H/A221HQ Go to contents page monitor shall display a warning screen indicating that the input frequency is out of range. Under no circumstances shall any combination of input signals cause any damage to the monitor.
Page 8
ACER A211H/A221HQ Go to contents page DVI digital signal to the panel. The controller will include a PLL, A/D converters, TMDS receiver and other circuitry necessary to perform its function. The PLL shall be stable enough to ensure a stable image.
Page 9
1.4.5.7 Other Defects: Undefined defects that are considered to be rejectable by Acer will be reviewed by Wistron as they become apparent. These panels will be referred to the Wistron Corporate / Manufacturer Purchasing Agreement for disposition 1.4.5.8 LCD Inspection:...
Page 10
ACER A211H/A221HQ Go to contents page Table 4. Desc riptiv e Terms Average Diameter Acceptable Smaller of (L+W)/2 or Number L/20 + 2W < 0.1mm Non countable 0.1mm - 0.3mm 0.31mm - 0.5mm 0.51mm - 1.25mm 1.26mm - 2.5mm 2.51mm - 0.3mm Greater than 3.75mm...
Page 11
All packaging materials are subject to be tested and evaluated. The container loading is 2000sets/40'. The outside dimension of carton box is 570(L)x114(W)x396(H)mm. ACER A211H/A221HQ Go to contents page 370mm 161 mm /52.5mm(without base cover) 511.3mm 570L)x114(W)x396(H)mm 4.95kg...
Item page status In put Switch Volume Management OSD Main Menu OSD Auto Config Non- focus Trigger the Acer eColor Ma nagement Item focused Item selected 2.3.2 Key operation: a. Key operation at function icon. Item page for each function group b.
2.4 Acer eColor management: a. Display Acer eColor management OSD when user press “e” button at Function menu or trigger this function in OSD menu/picture page. b. Layout as following figure. OSD layout for the acer eColor management 2.5 Volume management OSD: a.
ACER A211H/A221HQ Go to contents page 4.1 Assembly procedures: Connect P802 of power board with P301 of interface board. Connect P003 of power board with P308 of interface board. Connect function key cable with P309 of interface board. Connect the speakers’...
Page 17
Connect FFC cable to LVDS connector, fix the cable with double faced adhesive tape which is sticked on the back of cable. ACER A211H/A221HQ Plug lamp cables to the connectors of power board, then fix the lamp cables with tapes.
Page 18
Lift up the LCD module, check the acer logo if it is firmly attached to the front bezel, connect a video cable and power cord with the monitor and turn on the monitor for functionality check.
Page 19
D-Sub cable, audio cable, DVI cable, power cable and UK cable on specific positions as the photo below. Seal the carton. UK CABLE POWER CABLE AUDIO CABLE DVI CABLE D-SUB CABLE USER’S MANUAL base ACER A211H/A221HQ Go to contents page...
Page 20
ACER A211H/A221HQ Go to contents page 4.2 Disassembly procedures: Open the carton with a proper tool. Take out all accessories including user’s manual, power cable, D-Sub cable, DVI cable, audio cable and other packing materials from the carton. (Note: It depends on whether users return the accessories.)
Page 21
FFC cable from the LVDS connector. . Put the Lift up the bracket chassis module for taking away the panel module, then put the bracket chassis module on a protective cushion . ACER A211H/A221HQ Go to contents page...
Page 22
4. Assembly and Disassembly Procedures (continued) ACER A211H/A221HQ Go to contents page Use a Hex-head screwdriver to remove 4 screws for unlocking mechanisms of the DVI and D-SUB connectors. (No.1~4 screw size=M3x8, Torque=5±1kgfxcm) Use a Phillips-head screwdriver to remove one screw for unlocking the HDMI or DP connector.
ACER A211H/A221HQ 5. Troubleshooting Go to contents page 5.1 Troubleshooting for Acer A211H/A221HQ(1A1D1H): 5.1.1 No display on the screen (Screen is black and colour of LED is amber): Does OSM display when you push “MENU key. When a signal isn't being inputted, it is indicated with "No...
Page 24
ACER A211H/A221HQ Go to contents page 5.1.2 Nothing displays on the screen (Screen is black and colour of LED is blue): Is backlight lit? Does computer output RGB video signals? Check OSM menu is display on screen when you push the "MENU"...
Page 25
Failure Point I308 is failure Failure Point 1) Printed wire broke between P307 and I308 LVDS signals. 2) I308 is failure. ACER A211H/A221HQ Go to contents page Proceed "Checking the DC/DC converter circuit" section. Proceed "Checking the DC/DC converter circuit" section.
Page 26
ACER A211H/A221HQ Go to contents page 5.1.3 Checking the back light unit: Is +22V supplied to inverter PWB? (by the power board) Check the BKLT_EN signal of the DC input P301 pin 2 at TTL high Check the BKLT_ADJ signal of the input P301 pin3 from I308 pin102 is a PWM signal.
Page 27
1) Printed wire broke between P302 pin1 and I308 pin30. 2) Video cable is failure. 3) FB315, FB306, C315 is open. 4) R327 is short or open. Failure Point Printed wire broke between I308 and P307. ACER A211H/A221HQ Go to contents page...
Page 28
ACER A211H/A221HQ Go to contents page 5.1.4 Abnormal screen (For DVI and the same for HDMI): Check the DVI video signal from computer input on P303 of DVI connector. Check the DVI input video signals on I308 pin 12,13,14,15,16,17,18,19 respectively that differential input voltage is 150 to 1200mV, and input commond mode voltage is 3.3V.
Page 29
2) Function key wire is failure. 3) Function key board is failure. Failure Point 1) Printed wire broke among P310 pin5, R503 and I308 pin50 2) Printed wire broke among P310 pin6 ,R504 and I308 pin51 ACER A211H/A221HQ Go to contents page...
Page 30
ACER A211H/A221HQ Go to contents page 5.1.6 Abnormal plug and play operation( for VGA): Confirm the host computer supplies DDC2B mode. Check the voltage on P302 pin 9 that is power DC 5 V. Check the signal on P302 pin12, 15 that is serial data / clock signal.
Page 31
DDC2B mode. Failure Point The Video cable is failure. Failure Point Printed wire broke between P303 pin 14 and pin 16. Failure Point The Video cable is failure. Failure Point I308 is failure. ACER A211H/A221HQ Go to contents page...
Page 32
ACER A211H/A221HQ Go to contents page 5.1.7 Checking the interface circuit of sync signal: 5.1.7.1 Checking the control circuit of horizontal sync pluse: Check the horizontal sync signal on P302 pin13 TTL level. Check the horizontal sync signal on I308 pin 22 TTL level.
Page 33
1) Printer wire broke between I308 pin 125 and 2) C391 is short. 3) I308 is failure. Failure Point 1) Printed wire broke between I308 pin 115, 116, 117 and I309 pin 2, 5,6. 2) I309 is failure. ACER A211H/A221HQ Go to contents page section. section.
Page 34
ACER A211H/A221HQ Go to contents page 5.1.9 Checking the DC/DC converter circuit: Check the 5V is output from P301 pin 4,5,6. Check the 5V is input to I304 pin3. Check the 3.3V is output from I304 pin2,4 Check the 3.3V is input to I305 pin3.
Page 35
5. Troubleshooting (continued) MENU button. Check if the sync signal (VGA or DVI) IC movement" section. ACER A211H/A221HQ Go to contents page Proceed "No OSD display" section. Input the sync signal of computer, or change the cable. (VGA or DVI)
Page 36
ACER A211H/A221HQ Go to contents page 5.2.2 Nothing displays on the screen (Screen is black and colour of LED is blue): Is backlight light up? Does computer output RGB video signals? (VGA or DVI) Check OSD menu is display on screen when you push the "MENU"...
Page 37
Check if the voltage on I302 pin 3 that is power DC at 3.3V from I301. Failure Point I302 is failure. ACER A211H/A221HQ Go to contents page Failure Point 1) Printed wire broke between CN301 pin9, 10, 11 and I301.
Page 38
ACER A211H/A221HQ Go to contents page 5.2.2 Nothing displays on the screen (Screen is black and colour of LED is blue)continued: Continue Check the 5V power are supplied on CN306 pin 1, 2, 3, (to the LCD panel module) Check the CN306 all LVDS signals.
Page 39
1) The wire between Power +22V and Inverter +22V is broken. 2) Power board failure. Failure Point 1) Printed wire broke between CN301 pin 13, and I310 pin 114. 2) R301 is open. 3) I310 is failure. ACER A211H/A221HQ Go to contents page...
Page 40
ACER A211H/A221HQ Go to contents page 5.2.4 Abnormal screen 5.2.4.1 Abnormal screen for VGA source Check the R, G, B video signal from computer input on CN302 of video connector. Check the R, G, B input video signals on I310 pin 25, 27, 30 respectively that their level is 0.5 to 1.0...
Page 41
1) Printed wire broke between CN303 pin 1, 2 and I310 pin 16, 17. 2) DVI-D cable is failure. 3) R349, R350 is open. Failure Point 1) Printed wire broke between I310 and CN306. 2) LVDS cable failure. ACER A211H/A221HQ Go to contents page...
Page 42
ACER A211H/A221HQ Go to contents page 5.2.5 Abnormal OSD display adjust problem: Check the input level whether was changed when pressed function keys on the CN304 pin 1, 2. (Normal is 3.3V, when push button, genertaed different voltage. Pin 1, 2 is 0.69V or 1.65V or 2.11V)
Page 43
The VGA video cable is failure. Failure Point 1) Printed wire broke between I304 pin 8, D307 and CN302 pin 9. 2) D307 is failure. Failure Point The VGA video cable is failure. Failure Point I304 is failure. ACER A211H/A221HQ Go to contents page...
Page 44
ACER A211H/A221HQ Go to contents page 5.1.6.2 Abnormal plug and play operation for DVI Confirm the host computer supplies DDC/CI mode. Check the voltage on CN303 pin 14, that is DC 5 V. Check the voltage on I305 pin 8, that is DC 5 V.
Page 45
I310 pin 21 TTL level. Failure Point Process "Checking the resolution change IC movement" section. 5. Troubleshooting (continued) ACER A211H/A221HQ Go to contents page Failure Point VGA Video cable is failure. Failure Point 1) Printed wire broke between CN302 pin 13 and I310 pin 22.
Page 46
ACER A211H/A221HQ Go to contents page 5.2.8 Checking the resolution change IC movement: Check +3.3V supply on I310 pin 49, 84, 106, 62, 1 Check +1.2V supply on I310 pin 60, 73, 120. 23 Check X301 14.318MHz clock input to...
Page 47
I301 is failure or C304 is short. Failure Point Printed wire broke between I301 pin2 and I302 pin3. Or both D313 and L313 open or C307 short. Failure Point I302 failure or both C308 and C310 short.. ACER A211H/A221HQ Go to contents page...
Page 48
ACER A211H/A221HQ Go to contents page 5.3 Troubleshooting for Acer A211H/A221HQ(1A): 5.3.1 No display on the screen (Screen is black and colour of LED is amber): When a signal isn't being input, it is indicated with "VIDEO INPUT". it is indicated with "OUT OF RANGE"...
Page 49
Failure Point 1) Printed wire broke between Q302 Pin C and D301 Pin A. 2)D301 or Q302 is failure. Next Page ACER A211H/A221HQ Go to contents page Failure Point 1) Printed wire broke between CN301 pin9, 10, 11 and I301.
Page 50
ACER A211H/A221HQ Go to contents page 5.3.2 Nothing displays on the screen (Screen is black and colour of LED is blue)continued: Continue Check the 5V power are supplied on CN304 pin 1, 2, 3, 4, 5 (to the LCD panel module) Check the CN304 all LVDS signals.
Page 51
1) The wire between Power +22V and Inverter +22V is broken. 2) Power board failure. Failure Point 1) Printed wire broke between CN301 pin 13, and I306 pin 56. 2) R301 is open. 3) I306 is failure. ACER A211H/A221HQ Go to contents page...
Page 52
ACER A211H/A221HQ Go to contents page 5.3.4 Abnormal screen for VGA source: Check the R, G, B video signal from computer input on CN302 of video connector. Check the R, G, B input video signals on I306 pin 8, 10, 13 respectively that their level is 0.5 to 1.0...
Page 53
1) Printed wire broke between CN305 pin 2, 1306 pin 58. 2) Printed wire broke between CN305 pin 1, 1306 pin 59. 3) C366 or C367 is short. 4) R370 or R371 is short or open. 4) R372 or R373 is open. ACER A211H/A221HQ Go to contents page...
Page 54
ACER A211H/A221HQ Go to contents page 5.3.6 Abnormal plug and play operation for VGA: Confirm the host computer supplies DDC/CI mode. Check the voltage on CN302 pin 9, that is DC 5 V. Check the voltage on I303 pin 8, that is DC 5 V.
Page 55
3) R327 or C325 is short. Failure Point VGA Video cable is failure. Failure Point 1) Printed wire broke between CN302 pin 14 and I306 pin 17. 2) R325 is open. 3) R326 or C324 is short. ACER A211H/A221HQ Go to contents page...
Page 56
ACER A211H/A221HQ Go to contents page 5.3.8 Checking the resolution change IC movement: Check +3.3V supply on I306 pin 51, Check +1.2V supply on I306 pin 30, 53, 15. Check X301 14.318MHz clock input to I306 pin 1 and 2 Check I306 pin 54 RESET signal is low level at normal operation.
Page 57
Printed wire broke between CN301 pin 9, 10, 11 and I301 pin3. Failure Point I301 is failure or C303 is short. Failure Point D301 is failure or Q302 is failure or C307 is short. ACER A211H/A221HQ Go to contents page...
Page 58
ACER A211H/A221HQ Go to contents page 5.4 Power board troubleshooting(1A1D1H/1A1D/1A): 5.4.1 No Power (1A1D1H/1A1D/1A): Check output voltage +5V, +22V are right or not Check power switch is turn on or not Check power cord (P802), signal cable (P302), P802, P103, P104 are connected right or not...
Page 59
Check CCFL and repair them. Lock Check R125, R126, R106, R107, D109, D118, C119 I101 and repair Check R115, R110, I101 and repair Check R137, R118, R119, R117, ACER A211H/A221HQ Go to contents page P103, P104 tightly them them Repair I101...
Page 60
ACER A211H/A221HQ Go to contents page Notes: (1) If the firmware version is shown as same as the current F/W version which you got from Wistron engineers, you must exit the ISP programming process. (2) The ISP programming is only required when the firmware version is previous version compared to the current version.
Page 61
S2. Press “Menu” button again to enter factory mode, and you will see the firmware version. Note: Please pay attention: Don’t change any parameter which is measured by precise machine before shipping out. Once you ACER A211H/A221HQ Go to contents page Menu Power...
ACER A211H/A221HQ Go to contents page Notice Notes: Please be noted that 'INI.INI' file must be copied into 'C:\WINDOWS' root directory before running EDID program. Moreover, please be aware of not changing any parameters in the 'INI.INI' file. Especially, the upload key must keep '0' to disable file uploading process in field.
Page 63
P226HQ, otherwise select NO226HQ. S3~S5. The process of writing EDID for HDMI is same as the process of writing EDID for VGA/DVI. ACER A211H/A221HQ Go to contents page cedid...
Page 65
S603 SW-TACT-173-GP SW-TACT-173-GP Menu S604 S604 SW-TACT-173-GP SW-TACT-173-GP S605 S605 Left SW-TACT-173-GP SW-TACT-173-GP S606 S606 Right SW-TACT-173-GP SW-TACT-173-GP AUTO MENU LEFT < P601 S602 S603 S604 S605 D601 RIGHT > S606 PCB No. L0202-1 ACER A211H/A221HQ Go to contents page...