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Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts...
Dual-channel DDR3 SDRAM support: Up to 4 GB of DDR3 system memory, upgradable to 16 GB using four soDIMM modules Display 15.6" HD 1366 x 768 resolution, high-brightness (200-nit), Acer CineCrystal™ LED-backlit TFT LCD Mercury-free, environment-friendly Frameless super-slim design ...
1280 x 1024 resolution 720p HD audio/video recording Certified Skype™ HD video streaming Acer Video Conference Manager software with Video Quality Enhancement (VQE) technology, supporting online video calls Acer PureZone technology Wireless and Networking WLAN: ...
126 (W) x 51 (D) x 31 (H) mm (4.96 x 2 x 1.22 inches) 332 g (0.73 lbs.) with 180 cm DC cable Embedded battery Acer PowerSmart long-life battery, supporting up to 1,000 charge cycles 83 Wh 6000 mAh 8-cell Li-ion standard battery pack Battery life: 7 hours ...
Input and Control Keyboard 103-/104-/107-key backlit back-mounted keyboard with independent standard numeric keypad, international language support Touchpad Acer MediaRemote detachable touchpad with Media Console mode Media keys Touch-sensitive Media Console, featuring: Video, music shortcuts Media controls: play/pause, stop, previous, next, volume up, volume down Control keys ...
Notebook Tour Top View Figure 1-1. Top View Table 1-1. Top View Icon Acer Crystal Eye webcam Display screen 1-12 Item Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by model).
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Turns the keyboard backlight on or off. For entering data into your computer. Touch-sensitive pointing device which functions like a computer mouse*. Touch sensitive controls for Acer clear.fi, volume (up, down) and media (play/ pause, previous, next, stop). * Touchpad becomes inactive when media console is active.
The detachable touchpad features a media console that allows you to control Acer clear.fi and Windows Media Player. Figure 1-2. Acer MediaRemote To detach the touchpad, slide the touchpad release latch and lift the MediaRemote from the touchpad dock. CAUTION: The MediaRemote uses magnets to hold it in the touchpad dock.
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Preparing the MediaRemote for use Before using the MediaRemote as a detachable device, ensure the battery is fully charged. The MediaRemote is already paired with your computer. Status light The status light (just above the Touchpad Mode button) indicates connection and battery status.
Table 1-4. clear.fi shortcuts Icon Select Main menu Video Music Media console Press the Touchpad Mode button again to activate the media console. NOTE: NOTE: If you play a file when using clear.fi, the media console will turn on automatically. It will turn off when you press the touchpad mode button.
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G-sensor While the MediaRemote is detached, you may rotate it from the usual landscape orientation and use the touchpad in portrait mode. An internal g-sensor will change the orientation of the touchpad controls. If the touchpad controls do not match the orientation of the MediaRemote, tilt the MediaRemote towards you (at least 30º) for a couple of seconds.
Front View Figure 1-5. Front View Table 1-6. Front View Icon Communication key Multi-in-1 card reader Touchpad release latch 1-18 Item Enables/disables the computer’s communication devices. (Communication devices may vary by configuration.) Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick PRO (MS PRO), xD-Picture Card (xD).
Left View Figure 1-6. Left View Table 1-7. Left View Icon DC-in jack Ventilation slots External display (VGA) port HDMI port USB 2.0 / e SATA port USB 2.0 / 3.0 port 4-pin IEEE 1394 port Hardware Specifications and Configurations Item Connects to an AC adapter.
Right View Figure 1-7. Right View Table 1-8. Right View Icon Line-in jack Microphone-in jack Headphones / speaker / line-out jack with S/PDIF support. USB 2.0 ports Optical drive Optical drive eject button / optical disk access indicator Emergency eject hole Ethernet (RJ-45) port 1-20 Item...
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Table 1-8. Right View (Continued) Icon Kensington lock slot Hardware Specifications and Configurations Item Connects to a Kensington-compatible computer security lock. NOTE: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock.
Base View Figure 1-8. Base View Table 1-9. Base View Icon Sub woofer Memory compartment Hard disk bay- Main Ventilation slots Battery release latch 1-22 Item Emits low frequency sound output. Houses the computer’s main memory. Houses the computer’s hard disk (secured with screws) Enable the computer to stay cool, even after prolonged use.
Touchpad Basics Figure 1-9. Touchpad Move finger across the Touchpad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.
Using the Keyboard Figure 1-10. Keyboard Lock Keys The keyboard has three lock keys which can be toggled on and off. (Table 1-11) Table 1-11. Keyboard Lock Keys Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock When Num Lock is on, the embedded keypad is in numeric mode.
Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key Application key Table 1-13. Windows Keys Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.
Hotkeys Hotkeys or key combinations can be used to access most of the computer's controls like screen brightness and volume output. Figure 1-11. Keyboard Hotkeys To activate hotkeys, press and hold the Fn key before pressing the other key in the hotkey combination.
Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...
System Board Major Chips Item Core logic Intel Nvidia N12P-GS/N12E-GE Realtek RTL8111EA-VB-GR USB 2.0 Intel USB 3.0 NEC UPD720200AF1-DAP-A Super I/O controller Nuvoton NPCE791C Bluetooth Wireless PCMCIA Audio codec Realtek ALC669 Card reader JMB388-QGAZ0A Processor Item CPU type Intel Sandy Bridge (Dual Core) processor CPU package...
Processor Specifications Item CPU Speed (GHz) i3-2310M i5-2410M i5-2520M i5-2540M I7-2620M CPU Fan True Value Table (Tj=100) CPU Temp Fan On = 45°C; Fan Off = 40°C Fan On = 56°C; Fan Off = 50°C Fan On = 70°C; Fan Off = 60°C Fan On = 83°C;...
VGA Fan True Value Table CPU Temp Fan On = 45°C; Fan Off = 40°C Fan On = 55°C; Fan Off = 50°C Fan On = 68°C; Fan Off = 60°C Fan On = 81°C; Fan Off = 73°C Fan On = 92°C; Fan Off = 86°C OS shut down at 105°C;...
Integrated switching regulator for improved power consumption Specification ACER AF7B_A10B GF7T keyboard US, UK 129 keys, JP 132 keys Plug USB keyboard to the USB port directly: Yes Support Application keys for Windows Vista / Windows 7 ...
Hard Disk Drive (AVL components) Item Vendor & Model Hitachi Name HTS545032B9A 300, WD3200BPVT- 22ZEST0 Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer 3.0, 3.0 rate (Mbits / sec, max) Media data transfer 875, 300...
Super-Multi Drive Item Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Hardware Specifications and Configurations Specification TSST TS-L633F With CD Diskette Sustained: Max 3.6 (24x) 1.5 M SATA DVD: DVD-ROM (Book 1.02), DVD-Dual...
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Item Super-Multi Drive (continued) Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Item Vendor & Model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface 1-38 Specification Panasonic UJ8A0 With CD...
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Item Super-Multi Drive (continued) Applicable disc format Loading mechanism Power Requirement Input Voltage Hardware Specifications and Configurations Specification DVD: DVD-ROM (4.7G/8.54G) single layer on single/double side (Read Only), DVD-ROM dual layer (PTP/OTP) on single/double side (Read Only), DVD-RW, DVD+RW, DVD-R (4.7G for General), DVD+R, DVD+R9, DVD-R9, DVD-RAM(4.7G) CD-ROM, CD-R and CD-RW...
LED 15.6” Item Vendor/Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Viewing Angle (degree)
Item Bluetooth Module (continued) Controller Foxconn Bluetooth ATH BU12 Features Single-chip Bluetooth v2.1/3.0+EDR integrated solution USB 2.0 full-speed device interface with support for Device Firmware Upgrade (DFU) SPI interface supports external serial flash devices Two on-chip 1.2V linear voltage regulators ...
Audio Codec and Amplifier Item Audio Controller Features Hardware Specifications and Configurations Specification Realtek ALC669X-GR Meets Microsoft WLP (Windows Logo Program) audio requirements High performance DACs with digital >110dB and analog 98dB (A-weighting) signal-to-noise High performance ADCs with digital > 100dB and analog ...
Item Audio Codec and Amplifier (continued) Features Amplifier Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Compatibility Sampling rate Internal microphone Internal speaker/quantity Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell...
Hynix/Sumsung 1GB to 2GB Standard define Specification USB 2.0 EHCI, UHCI 2+e-sata 1+1 left, 1 right 0.5A, 0.75A(ACER SPEC) Specification HDMI1.4a Up to 16.7 million colors, 5.4 Gbps 1 left side Specification 100-240V~1.7A(1,7A) 50-60Hz 1.7A(1,7A) 50-60Hz Maximum input AC current 264 Vrms 264 Vac (Cold/Hot start) No damage;...
System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) 1-48 Specification Al devices in the system are turned off completely. OS initiated shutdown. All devices in the system are turned off completely.
Card Reader Item Chipset Package Maximum supported size Features Hardware Specifications and Configurations Specification JMB388-QGAZ0A Compliant with PCI Express Base Spec. Revision 1.1 Compliant with 1394 Open Host Controller Interface (OHCI) Release 1.1 Compliant with SD Spec. Part 1 Physical Layer Spec. ...
System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. 1-50 Specification Caps Lock on = Blue ...
System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4* IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11* IRQ12 IRQ13 IRQ14* IRQ15* Hardware Specifications and Configurations System Function System timer Standard PS/2 Keyboard Not in use Not in use Direct memory access controller Not in use Not in use Not in use...
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I/O address (hex) 7090-7093 ® Intel 7094-7097 ® Intel FFFF Motherboard resources 1-54 System Function (shipping configuration) Mobile Express Chipset SATA AHCI Controller Mobile Express Chipset SATA AHCI Controller Hardware Specifications and Configurations...
System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to arises.
BIOS The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. Actual values may differ by model. Information Information Main CPU Type: CPU Speed: HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version:...
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Table 2-1. BIOS Information (Continued) Parameter HDD0 Model Name HDD0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID System Utilities Description Model name of HDD0 (hard disk drive) installed on primary IDE master Serial number of HDD0 installed on primary IDE master Model name of Optical device installed in system...
Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. Information Main System Time System Date Total Video Memory: Video Memory: Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode *Function key behavior...
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Table 2-2. BIOS Main Parameter System Time BIOS system time in 24-hour format System Date BIOS system date Total Total memory available Memory Video Available memory for video Memory Quiet Boot Shows OEM (original equipment manufacturer) screen during system boot instead of traditional POST screen Network Option to boot system from LAN (local area network)
Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Information Main Supervisor Password Is: User Password Is: HDD Password Is: Set Supervisor Password Set User Password Set HDD Password Power on Password Help Exit ...
Table 2-3. BIOS Security (Continued) Parameter Password on Boot NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Password on Boot must be set to Enabled to activate password feature. Passwords are not case sensitive.
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IMPORTANT: Use care when typing a password. Characters do not appear on the screen. 3. Retype password in the Confirm New Password field and press Enter. 4. If new password and confirm new password strings match, the Setup Notice dialog screen is shown (Figure 2-5).
Removing a Password Perform the following: 1. Use the and keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box is shown. (Figure 2-7) Figure 2-7. Removing a Password: Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3.
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a. Press Enter to return to the BIOS Setup Utility Security menu. b. The Supervisor Password parameter is shown as Set. c. Press F10 to save changes and exit BIOS Setup Utility. 6. If current password and new password strings do not match, the Setup Warning dialog is shown (Figure 2-10).
Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in the module bay Use and keys to select a device and press F5 or F6 to change the value. Information Main Boot priority order:...
Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Information Main Exit Saving Changes Exit Discard Changes Load Setup Defaults Discard Changes Save Changes Help Exit Figure 2-13. BIOS Exit Table 2-4 describes the parameters in Figure 2-13.
BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used.
DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. 3. Move USB HDD to position 1 (Figure 2-14). (Refer to Information Main Boot priority order:...
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BIOS flash process begins. (Figure 2-16) Figure 2-16. Updating Flash ROM Blocks 7. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown (Figure 2-17). Plug in the AC power to continue.
WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen is shown. (Figure 2-18) V0.05 V0.08 Figure 2-18. InsydeFlash 2-18 System Utilities...
HDD/BIOS Password Utilities CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. See Crisis Disk. Clearing HDD Passwords This section provides details about removing HDD/BIOS passwords. Remove HDD Password as follows: NOTE: NOTE: If the HDD password is incorrectly entered three times, an error is generated.
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NOTE: NOTE: A key code is generated for use with unlocking utility. Make note of this code. 3. On separate, compatible device, boot to DOS. 4. Execute UnlockHD.exe <UnlockHD [key code]> with the code noted in Example: UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD. Password: 41499389 Figure 2-22.
Clearing BIOS Passwords If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu. There are two methods for clearing the BIOS password. A hardware method and a software method. Hardware Method 1.
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Table 2-5. CMOS Jumper Item J1 (RTCRST) J2 (SRTCRST) 4. Plug in AC adapter. 5. Restart the system and press F2 to enter BIOS Utility Setup menu. 6. If no password prompt is shown, BIOS password is cleared. 7. If password prompt is shown, repeat steps 1 through 5. 2-22 Description Clear CMOS Jumper...
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Software Method If wrong supervisor password is entered three times, the System will halt! dialog is shown. (Figure 2-26) Figure 2-26. Supervisor Password Error 1. At a DOS prompt, enter ClearSuPw.exe. (Figure 2-27) Figure 2-27. Clear Supervisor Password Utility 2. When message Clear the SU Pws completely is shown, supervisor password has been removed.
Miscellaneous Tools Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS Setup Utility. To use the Boot Sequence Selector, perform the following steps: 1. Boot to DOS. 2. At a DOS prompt, enter bs <#> and a boot sequence ID number. A boot sequence ID is a digit from 1 to 4.
Using DMI Tools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending it to the operating system (Windows, etc.). To update the DMI Pool, perform the following: 1.
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Figure 2-30. Asset Tag Menu Item 4. Press 2 to modify the product number key. (Figure 2-31) Figure 2-31. Product Name Menu Item 5. Press 3 to modify serial number key. 2-26 System Utilities...
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Figure 2-32. Serial Number Menu Item 6. Press 4 to modify the 1394 GUID number key. Figure 2-33. 1394 GUID Number Menu Item 7. Press 0 to exit. System Utilities 2-27...
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Figure 2-34. Exit Menu Item 8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM. Figure 2-35. VEEPROM Command Prompt NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective.
Using the LAN MAC EEPROM Utility Use MAC.BAT utility to write the MAC.CFG file to EEPROM under DOS mode. 1. Use a text editor (e.g. Notepad) to open and edit the MAC.CFG file. (Figure 2-36) File Title= MAC Address byte WriteData=’001122334455’...
Machine Maintenance Procedures Introduction This chapter contains general information about the notebook, a list of tools needed to perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer. General Information The product previews seen in the following procedures may not represent the final product color or configuration.
Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and installation sequences. It provides information on what components need to be removed and installed during servicing. Figure 3-1. Maintenance Flow Machine Maintenance Procedures...
Getting Started The flowchart (Figure 3-1) identifies sections illustrating the entire removal and install sequence. Observe the order of the sequence to avoid damage to any of the hardware components. Perform the following prior to performing any maintenance procedures: 1. Remove external power (A) from the system. (Figure 3-2) 2.
Keyboard Assembly Removal Prerequisite: ODD (Optical Disk Drive) Module Removal 1. Disconnect AC cable (A) from mainboard connector (a). (Figure 3-28) Figure 3-28. Disconnecting AC Cable 2. Disconnect speaker (B) and microphone (C) cables from the mainboard connectors (b, c). (Figure 3-29) Figure 3-29.
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3. Remove screws (A) from lower cover. (Figure 3-30) Figure 3-30. Lower Cover Screws (1 of 2) 4. Remove screws (B) from lower cover. (Figure 3-31) Figure 3-31. Lower Cover Screws (2 of 2) 5. Remove screws (C) in ODD bay from lower cover. NOTE: NOTE: Cover LCD panel with cloth or sheet to protect LCD panel.
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6. Turn computer and open cover to show top edge of keyboard assembly. (Figure 3-32) Figure 3-32. Top of Keyboard Assembly. CAUTION: Keyboard FPC and keyboard LED backlight cable are connected to mainboard. Use caution when removing keyboard assembly. 7. Separate upper corner (D) of keyboard assembly from upper cover. (Figure 3-33) Figure 3-33.
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8. Move along top edge of keyboard assembly until separated from upper cover. 9. Turn keyboard assembly as shown in Figure 3-34. Figure 3-34. Disconnecting Keyboard FPC 10. Disconnect keyboard FPC (E) from mainboard connector. 11. Disconnect keyboard LED backlight cable (F) from mainboard connector. 12.
Keyboard Assembly Installation 1. Turn keyboard assembly as shown in Figure 3-34. 2. Connect keyboard LED backlight cable (F) to mainboard connector. 3. Connect keyboard FPC (E) to mainboard connector. 4. Locate keyboard assembly flanges (G). (Figure 3-35) Figure 3-35. Keyboard Assembly Flanges 3-29 Machine Maintenance Procedures...
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5. Insert keyboard assembly flanges into upper cover slots at an angle. (Figure 3-36) Figure 3-36. Inserting Keyboard Assembly 6. Install keyboard assembly flush against the upper cover. 7. Press along edge of keyboard assembly until secure with upper cover. 8.
Keyboard Installation 1. Locate guides (D) on keyboard assembly. (Figure 3-38) Figure 3-38. Inserting Keyboard into Guides 2. Insert keyboard into guides. 3. Align left (B) and right (C) brackets on keyboard. (Figure 3-37) 4. Install and secure screws (A) to keyboard assembly. 5.
3. Lift and remove board from upper cover guide pins (D). (Figure 3-48) Figure 3-48. Removing LAN Board LAN Board Installation 1. Install board on lower cover as shown in (Figure 3-49 through Figure 3-49. Installing LAN Board (1 of 2) Machine Maintenance Procedures Figure 3-50).
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Figure 3-50. Installing LAN Board (2 of 2) 2. Align and install board slots (C) on upper cover guide pins (D). (Figure 3-48) 3. Connect FFC (B) to mainboard connector (b). (Figure 3-47) 3-40 Machine Maintenance Procedures...
Prerequisite: Function Board Removal Upper Cover DIMM Module Removal LAN Board Removal 1. Disconnect LVDS cable (A) from mainboard connector (a). (Figure 3-51) Figure 3-51. Removing Upper Cover Cables (1 of 2) 2. Disconnect microphone cable (B) from mainboard connector (b). 3.
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4. Disconnect function board FFC (D) from mainboard connector (d). (Figure 3-53) Figure 3-53. Upper Cover FFC Connections 5. Disconnect LAN board FFC (E) from mainboard connector (e). 6. Disconnect fingerprint scanner FFC (F) from mainboard connector (f). 7. Remove screw (G) and screws (H) from lower cover. (Figure 3-54) Figure 3-54.
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CAUTION: Touchpad connector extends out from upper cover. Use caution when removing upper cover. 8. Lift side (J) of upper cover until separated from lower cover. (Figure 3-55) Figure 3-55. Removing Upper Cover (1 of 2) 9. Rotate upper cover until opening clears touchpad connector (K). 10.
Upper Cover Installation 1. Install and secure right side (N) of upper cover to locking latches (P) on lower cover. (Figure 3-57) Figure 3-57. Installing Upper Cover 2. Install upper cover so touchpad connector (K) is inserted through opening in upper cover. (Figure 3-55) 3.
4. Remove adhesive from module. (Figure 3-62) Figure 3-62. Bluetooth Module Adhesive Bluetooth Module Installation 1. Install adhesive (C) to Bluetooth module. (Figure 3-62) 2. Connect Bluetooth cable (B) to Bluetooth module connector. (Figure 3-61) 3. Install Bluetooth module (A) to lower cover. (Figure 3-60) 4.
USB Module Installation 1. Align and install module ports (D) to module port slots on lower cover. (Figure 3-65) Figure 3-65. Installing USB Module 2. Align USB board to guidepin (E). 3. Install USB board on lower cover. 4. Install screw (C) to lower cover. 5.
Mainboard Removal Prerequisite: LCD Module Removal 1. Disconnect the following module cables from the mainboard connectors: (Figure 3-70) Bluetooth module cable (A) from mainboard connector (a) USB module cable (B) from mainboard connector (b) DT board cable (C) from mainboard connector (c) Figure 3-70.
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3. To free mainboard ports (E) from lower cover slots (F), lift mainboard as shown in Figure 3-72. Figure 3-72. Clearing Mainboard Ports CAUTION: After mainboard removal, use caution not to damage touchpad connector. 4. Turn mainboard to show battery cable and mainboard connector as shown in Figure 3-73. Figure 3-73.
Mainboard Installation CAUTION: Use caution when installing mainboard. Forced installation may damage left side connectors. NOTE: NOTE: Make sure all cables are clear from mainboard during installation. 1. Connect battery cable (G) to mainboard connector (g). 2. Align and install mainboard ports (E) to lower cover slots (F) as shown in 3.
Thermal Assembly Installation IMPORTANT: Apply approved thermal grease and make sure all heat pads are in place before replacing module CAUTION: Thermal grease can damage mainboard. Use caution when applying. The following thermal grease types are approved for use: PSX-D 1.
CPU Removal Prerequisite: Thermal Assembly Removal 1. Locate CPU module (A) on mainboard. (Figure 3-82) Figure 3-82. Mainboard Overview (Bottom) with CPU 2. Turn captive screw (B) left 180º to release module. Figure 3-83. CPU 3. Remove CPU module from socket. 3-64 Machine Maintenance Procedures...
CPU Installation 1. Align CPU marker (C) with socket marker (D). (Figure 3-84) Figure 3-84. Installing CPU in Socket 2. Install CPU in socket. 3. Turn screw (B) right 180º to secure CPU module. 4. Install thermal assembly. Figure 3-85. Mainboard Recycling IMPORTANT: Follow local regulations for circuit board disposal.
NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.
Power On Issues If the system doesn’t power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following: 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.
No Display Issues If the Display doesn’t work, perform the following: Replace LCD panel/ LCD cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to 7. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. 8. Start the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered.
Keyboard Failure If the Keyboard fails, perform the following: Figure 4-4. Keyboard Failure START Keyboard FPC well connected? Keyboard OK? Replace M/B Connect it well Replace keyboard Troubleshooting...
Touchpad Failure If the Touchpad fails, perform the following: Check M/B T/P Figure 4-5. Touchpad Failure Troubleshooting Start Check TouchPad Swap M/B Re-assemble the T/P FFC to M/B Swap/Reassemble the T/P board or T/P FFC...
Internal Speaker Failure If internal Speakers fail, perform the following: Check M/B SPK Figure 4-6. Internal Speaker Failure Sound Problems Perform the following: 1. Boot the computer. 2. Navigate to Start Manager. Check the Device Manager to determine that: ...
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6. Navigate to Start Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers.
Microphone Failure If internal or external Microphones fail, perform the following: Check M/B Mic. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start and Sound Sound and select the Recording tab. 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).
USB Failure If the USB fails, perform the following: Check USB/B to M/B cable Check USB/B Swap M/B Figure 4-8. USB Failure Troubleshooting Start Re-assemble the USB/B cable to M/B Swap USB/B and USB cable 4-13...
Other Functions Failure HDD Not Operating Correctly If the HDD fails to operate correctly, perform the following: 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to confirm the computer is virus free. 3. Run the Windows Vista Startup Repair Utility: a.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, perform the following: 1.
1. Remove power from the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices ...
Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-1. POST Code Range Phase PostBDS InsydeH2ODDT™...
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Table 4-2. SEC Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE party relate functions – Platform dependence. Table 4-3. PEI Phase POST Code Table Functionality Name (Include\PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN PEI_IGD_EARLY_INITIAL * PEI_HECI_INIT* PEI_WATCHDOG_INIT*...
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Table 4-3. PEI Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE party relate functions – Platform dependence. Table 4-4. DXE Phase POST Code Table Functionality Name (Include\PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS* DXE_NB_INIT* DXE_SIO_INIT* DXE_LEGACY_REGION* DXE_SB_INIT* DXE_IDENTIFY_FLASH_DEVICE DXE_FTW_INIT...
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Table 4-4. DXE Phase POST Code Table (Continued) Functionality Name (Include\PostCode.h) DXE_PCRTC_INIT DXE_SATA_INIT* DXE_SMM_CONTROLER_INIT* DXE_LEGACY_INTERRUPT* DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* party relate functions – Platform dependence. Table 4-5. BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_BDS BDS_INSTALL_HOTKEY BDS_ASF_INIT*...
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Table 4-5. BDS Phase POST Code Table (Continued) Functionality Name (Include\ PostCode.h) BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH party relate functions – Platform dependence. Table 4-6. PostBDS POST Code Table Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INTI9 POST_BDS_BOOT_SECTOR Table 4-7.
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Table 4-7. S3 Functions POST Code Table (Continued) Functionality Name (Include\ PostCode.h) S3_SWITCH_STACK S3_MEMORY_CALLBACK S3_ENTER_S3_RESUME_PEIM S3_BEFORE_ACPI_BOOT_SCRIPT S3_BEFORE_RUNTIME_BOOT_SCRIPT S3_BEFORE_RELOCATE_SMM_BASE S3_BEFORE_MP_INIT S3_BEFORE_RESTORE_ACPI_CALLBACK S3_AFTER_RESTORE_ACPI_CALLBACK S3_GO_TO_FACS_WAKING_VECTOR Table 4-8. ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Troubleshooting Post Phase...
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Table 4-9. SMM Functions POST Code Table Functionality Name (Include\PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK SMM_S4_SLEEP_CALLBACK SMM_S5_SLEEP_CALLBACK SMM_ACPI_DISABLE_START SMM_ACPI_DISABLE_END Table 4-10. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger...
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CHAPTER Jumper and Connector Locations...
Clearing Password and BIOS Recovery This section provides users with the SOP (standard operating procedure) for clearing the BIOS password and recovering the BIOS for the Aspire 5951G. Clearing Password NOTE: NOTE: The following procedure is only for clearing BIOS Password (Supervisor Password and User Password).
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3. Short CMOS jumper point (RTCRST). (Figure 5-4) Figure 5-4. CMOS Jumper Point Table 5-3. CMOS Jumper Item J1 (RTCRST) J2 (SRTCRST) 4. Plug in AC adapter. 5. Restart the system and press F2 to enter BIOS Utility Setup menu. 6.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a previous BIOS flashing process has failed.
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2. Copy ROM (read-only memory) file, ZRH.fd, to root directory of USB HDD. Make sure that there is no other BIOS file is saved in the same directory. 3. Insert USB HDD into USB port. 4. Remove battery and AC adaptor. 5.
Guide. For Acer Authorized Service Providers, the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.
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Exploded Diagrams Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram LED LCD FLASH MODULE Keyboard Battery ODD Module LOWER CASE Description 6M.RHS07.003 KB.I170A.302 BT.00805.018 6M.RHS07.001 60.RHS07.002 FRU List...
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FRU List Table 6-2. FRU List Category ADAPTER Adapter HIPRO 90W 19V 1.7x5.5x11 Blue HP-A0904A3 B1LF, LV5 LED LF Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DBH, LV5 LED LF Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue PA-1900-34AR, LV5 LED LF Adapter DELTA 120W-DE 19V 1.7x5.5x11 Green ADP-120ZB BBGB, LV5+OBL LED LF Adapter LITE-ON 120W-DE 19V 1.7x5.5x11 Green...
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Table 6-2. FRU List (Continued) Category USB BOARD FUNCTION BOARD FINGER PRINT BOARD RF DONGLE CABLE POWER CORD US 3PIN ROHS POWER CORD PRC 3P Y536B30001218008 POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 POWER CORD ARGENTINE 3 PIN BLACK POWER CORD AU W/LABEL (3 PIN) PWR CORD V943B30001218008 DANISH 3P PWR CORD(ISR)1.8M 3PBLK FZ0I0008-038 POWER CORD JAPAN...
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Table 6-2. FRU List (Continued) Category BLUETOOTH CABLE (5/6PIN) RF DONGLE CABLE FFC- USB BOARD TO M/B FFC- SWITCH BOARD TO M/B FFC- FP BOARD TO M/B FFC- POWER BOARD TO M/B CASE/COVER/BRACKET ASSEMBLY UPPER CASE LOWER CASE KB FRAME DETACHABLE TP MODULE Description 50.RHS07.003...
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Table 6-2. FRU List (Continued) Category KB BRACKET - R KB BRACKET - L FINGER PRINT BRACKET DUMMY CARD BASE DOOR RAM SUPPORT BARKET CPU/PROCESSOR CPU Intel Core i7 i7-2630QM PGA 2.0G 45W 4/8 CPU Intel Core i3 i3-2310M PGA 2.1G 35W 2/4-DC CPU Intel Core i5 i5-2410M PGA 2.3G 35W 2/4-DC CPU Intel Core i5 i5-2520M PGA 2.5G 35W 2/4-DC CPU Intel Core i5 i5-2540M PGA 2.6G 35W 2/4-DC...
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Table 6-2. FRU List (Continued) Category ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F LF W/O bezel SATA (HF + Windows 7) ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8A0 LF W/O bezel 1.01 SATA Fix NTI issue in HR platform under ZP ODD BEZEL - SM ODD BRACKET...
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Keyboard ACER AF7B_A10B GF7T 103KS Black Russian Texture Keyboard ACER AF7B_A10B GF7T 104KS Black Turkish Texture Keyboard ACER AF7B_A10B GF7T 104KS Black Sweden Texture Keyboard ACER AF7B_A10B GF7T 104KS Black UK Texture Keyboard ACER AF7B_A10B GF7T 104KS Black French Texture 6-12 Description KH.75001.011...
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Keyboard ACER AF7B_A10B GF7T 104KS Black German Texture Keyboard ACER AF7B_A10B GF7T 104KS Black Italian Texture Keyboard ACER AF7B_A10B GF7T 104KS Black US w/ Canadian French Texture Keyboard ACER AF7B_A10B GF7T 104KS Black Danish Texture Keyboard ACER AF7B_A10B GF7T 104KS Black...
Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of ® its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.