Chamberlain LiftMaster Professional Security+ 3800 Owner's Manual

Chamberlain LiftMaster Professional Security+ 3800 Owner's Manual

For residential sectional doors with torsion assemblies only
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GARAGE DOOR OPENER
Model 3800
For Residential Sectional Doors With
Torsion Assemblies Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless The Protector System
connected and properly aligned.
Periodic checks of the opener are required to ensure safe operation.
The model number label is located behind the hinged door of your opener.
®
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.liftmaster.com
®
and cable tension monitor are

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Summary of Contents for Chamberlain LiftMaster Professional Security+ 3800

  • Page 1 ■ Periodic checks of the opener are required to ensure safe operation. ■ The model number label is located behind the hinged door of your opener. ® The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.liftmaster.com ® and cable tension monitor are...
  • Page 2: Table Of Contents

    Operation safety instructions .....21 Using your garage door opener ....21 Using the wall-mounted control console .
  • Page 3: Planning

    Planning Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page as you proceed with the installation of your opener. Depending on your requirements, there are several installation steps which may call for materials or hardware not included in the carton.
  • Page 4: Preparing Your Garage Door

    To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Tape Measure Pencil 5/32", 3/16", 5/16"...
  • Page 5: Carton Inventory

    Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and the parts illustrated below. Note that accessories will depend on the model purchased. If anything is missing, carefully check the packing material. Motion Detecting...
  • Page 6: Assembly

    Attach the Collar to the Motor Unit To avoid installation difficulties, do not run the garage door opener until instructed to do so. • Loosen the collar screws. • Attach collar to either the left or the right side of the motor unit.
  • Page 7: Installation

    To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener only on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.
  • Page 8: Attach The Emergency Release Rope And Handle

    INSTALLATION STEP 2 Attach the Emergency Release Rope and Handle • Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up as shown. Secure with an overhand knot at least 1" (2.5 cm) from the end of the rope to prevent slipping.
  • Page 9: Attach The Cable Tension Monitor (Required)

    The cable tension monitor must be connected and properly installed before the garage door opener will move in the down direction. NOTE: The cable tension monitor is shipped for left side installation.
  • Page 10: Install The Control Console

    CAUTION INSTALLATION STEP 5 Install the Control Console Locate control console within sight of the door at a minimum height of 5 feet (1.5 m) where small children cannot reach, and away from moving parts of the door and door hardware. The installation surface must be smooth and flat.
  • Page 11: Install Remote Light

    IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. This portable luminaire has a polarized plug (one blade is wider than the other) as a feature to reduce the risk of electric shock. 2. This plug will fit in a polarized outlet ONLY one way. 3.
  • Page 12: Electrical Requirements

    WARNING INSTALLATION STEP 7 Electrical Requirements To avoid installation difficulties, do not run the CAUTION opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn't fit into the outlet you have, contact a qualified electrician to install the proper outlet.
  • Page 13: Mount The Battery Backup Unit (Bbu)

    INSTALLATION STEP 8 Mount the Battery Backup Unit (BBU) (not provided) If the optional 475LM battery backup unit is part of this installation it should be installed at this time. • The BBU can be mounted to either the ceiling or a wall within 3' (.9 m) of the motor unit.
  • Page 14: Install The Protector System

    6" (15 cm) max. above floor Facing the door from inside the garage ® Be sure power is not connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from a closing garage door: •...
  • Page 15 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the safety reversing sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways,as follows.
  • Page 16 MOUNTING AND WIRING THE SAFETY REVERSING SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten safety reversing sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5).
  • Page 17: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Follow the steps below to set the limits. Figure 1 Indicator Light Purple Button To program the travel limits: Adjust the position of the door by using the black and purple buttons.
  • Page 18: Setting The Force

    ADJUSTMENT STEP 2 Setting the Force The force setting button is located on the front panel. The force setting measures the amount of force required to open and close the door. 1. Locate the purple button on the unit (Figure 1). 2.
  • Page 19: Test The Safety Reversal System

    The door will not move more than an inch, and the opener lights will flash. The garage door opener will not close from a remote if the indicator light in either sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).
  • Page 20: Test Cable Tension Monitor

    ADJUSTMENT STEP 5 Test Cable Tension Monitor If your cable tension monitor has been activated the LED will blink 9 times. ADJUSTMENT STEP 6 Test Power Door Lock TEST • With the door fully closed, the power door lock bolt should be protruding through the track.
  • Page 21: Operation

    11. All repairs to cables, spring assemblies and other hardware, all of which are under EXTREME tension, MUST be made by a trained door systems technician. 12. ALWAYS disconnect electric power to garage door opener BEFORE making any repairs or removing covers. SAVE THESE INSTRUCTIONS.
  • Page 22: Using The Wall-Mounted Control Console

    Using the Wall-Mounted Control Console THE MOTION DETECTING CONTROL CONSOLE Press the push bar to open or close the door. Press again to reverse the door during the closing cycle or to stop the door while it's opening. This control console contains a motion detector that will automatically turn on the light when it detects a person entering the...
  • Page 23: Care Of Your Opener

    CARE OF YOUR OPENER MAINTENANCE SCHEDULE Once a Month • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens & closes fully. Adjust limits and/or force if necessary (See Adjustment Steps 1 and 2).
  • Page 24 Having a Problem? (Continued) 5. The garage door opens and closes by itself: • Be sure that all remote control push buttons are off. • Remove the bell wire from the door control terminals and operate from the remote only. If this solves the problem, the door control is faulty (replace), or there is an intermittent short on the wire between the control console and the motor unit.
  • Page 25: Diagnostic Chart

    Unplug to reset. 9 FLASHES Cable tension monitor reversal. Your garage door opener is programmed with self- diagnostic capabilities. The “Learn” button/diagnostic LED will flash a number of times then pause signifying it has found a potential issue. Consult Diagnostic Chart below.
  • Page 26: Programming

    The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code transmitter to circumvent that technical measure.
  • Page 27: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON 1. Press and release the purple “learn” button on motor unit. The learn indicator light will glow steadily for 30 seconds.
  • Page 28: Programming Work Light Or Additional Work Light

    Reprogramming Light or Additional Light Your garage door opener remote work light has already been programmed at the factory to operate with your opener. Any additional or replacement remote work lights will need to be programmed. 1. Press the “learn button” on light until LED comes ON.
  • Page 29: Repair Parts

    REPAIR PARTS Installation Parts PART DESCRIPTION 98LM Motion detecting control panel 373W 3-Button remote control 10A20 3V2032 lithium battery 29B137 Remote control visor clip 41A4582 Emergency release rope & handle assembly 41B4494-1 2-Conductor bell wire - white & white/red 41A6104 Cable tension monitor 41B6228 Mounting bracket...
  • Page 30: Motor Unit Assembly Parts

    Motor Unit Assembly Parts PART DESCRIPTION 41DJ001 Logic board complete with plate 41A6118 Absolute Encoder System 41C168 Transformer PART 41A6095 41B122 41A6348 DESCRIPTION Motor with bracket Power cord Cover...
  • Page 31: Accessories

    916LM Garage Door Monitor Sensor: Additional accessory sensor for homes with multiple garage doors. ® 475LM EverCharge™ Battery Backup System: Provides backup power to the model 3800 and 3500 garage door openers. ® ® ® Remote Control: ®...
  • Page 32: Repair Parts And Service

    LIFTMASTER The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of five years from the date of purchase [and that the motor and belt are free from defect in materials and/or workmanship for a period of lifetime from the date of purchase].

This manual is also suitable for:

Liftmaster 3800c

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