Samsung ES90 User Manual page 94

Before contacting a service center
Situation Suggested remedies
The date and time are Set the date and time in the display settings
incorrect menu. (p. 79)
The display or buttons
Remove the battery and insert it again.
do not work
If you use your camera at very low
temperatures, it may cause the camera
The camera display
screen to malfunction or discolor. For better
responds poorly
performance of your camera screen, use
your camera in moderate temperatures.
• Turn off your camera and then turn it
on again.
• Remove your memory card and insert
The memory card has
it again.
an error
• Format your memory card. See
"Cautions when using memory cards" for
more detail. (p. 87)
If you change the name of a file, your
camera may not play the file. (Note: File
Cannot play back files names should meet the DCF standard.) If
you encounter this situation, play back the
files on your computer.
• Make sure that the focus option you set
is suitable for close-up shots. (p. 43)
• Make sure that the lens is clean. If not,
The photo is blurry
clean the lens. (p. 84)
• Make sure that the subject is within
range of the flash. (p. 95)
Situation
The colors in the photo
do not match the actual
scene
The photo is too bright
The photo is too dark
The TV does not
display your photos
Your computer does
not recognize your
camera
Your computer
disconnects the camera
while transferring files
93
Appendixes
Suggested remedies
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 50)
• Turn off the flash. (p. 41)
• Your photo is overexposed. Adjust the
exposure value. (p. 49)
Your photo is underexposed.
• Turn on the flash. (p. 41)
• Adjust the ISO speed. (p. 42)
• Adjust the exposure value. (p. 49)
• Make sure that the camera is correctly
connected to the TV with the A/V cable.
• Make sure that your memory card
contains photos.
• Make sure that the USB cable is
connected correctly.
• Make sure that your camera is switched
on.
• Make sure that you are using a
supported operating system.
The file transmission may be interrupted by
static electricity. Disconnect the USB cable
and connect it again.