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Troubleshooting

When you turn on your device or while you are
using the device, it prompts you to enter one of
the following codes:
Code
Try this to solve the problem:
When the device lock feature is enabled,
Password
you must enter the password you set for
the device.
When using the device for the first time or
when the PIN requirement is enabled, you
PIN
must enter the PIN supplied with the SIM
or USIM card. You can disable this feature
by using the Lock SIM card menu.
Code
Try this to solve the problem:
Your SIM or USIM card is blocked, usually
as a result of entering your PIN incorrectly
PUK
several times. You must enter the PUK
supplied by your service provider.
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
PIN2
with the SIM or USIM card. For details,
contact your service provider.
Your device displays network or service error
messages
When you are in areas with weak signals or poor
reception, you may lose reception. Move to another area
and try again.
You cannot access some options without a subscription.
Contact your service provider for more details.
109
Troubleshooting

Comments to this Manuals

Symbols: 0

Latest comments:

  • Frances Oct 16, 2014 02:22:
    why do the sound goes off while doing messages? Also, the letter W keeps coming between messages?
  • Frances Oct 16, 2014 02:02:
    I have Samsung galaxy ace GT s5830i, and sometimes the sound goes off while doing messages, ...also, the letter W keeps coming during making messages.
  • كمال مجد Oct 07, 2014 09:31:
    لم اصتطي​ع فتح الجها​ز بعد عددة محاول​ات فى فتح النمط و الان يريد البري​د الالك​ترونى لجوجل و انا لم ازكره
  • Janice Edwards Sep 23, 2014 07:46:
    I can not send an email on my phone but can receive them
  • Viv Sep 17, 2014 02:01:
    How do I get rid of the R above the signal strength
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