Samsung GT-S5830I User Manual: Troubleshooting

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Troubleshooting

When you turn on your device or while you are
using the device, it prompts you to enter one of
the following codes:
Code
Try this to solve the problem:
When the device lock feature is enabled,
Password
you must enter the password you set for
the device.
When using the device for the first time or
when the PIN requirement is enabled, you
PIN
must enter the PIN supplied with the SIM
or USIM card. You can disable this feature
by using the Lock SIM card menu.
Code
Try this to solve the problem:
Your SIM or USIM card is blocked, usually
as a result of entering your PIN incorrectly
PUK
several times. You must enter the PUK
supplied by your service provider.
When you access a menu requiring the
PIN2, you must enter the PIN2 supplied
PIN2
with the SIM or USIM card. For details,
contact your service provider.
Your device displays network or service error
messages
When you are in areas with weak signals or poor
reception, you may lose reception. Move to another area
and try again.
You cannot access some options without a subscription.
Contact your service provider for more details.
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Troubleshooting

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Comments to this Manuals

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Latest comments:
  • ray Jun 06, 2016 03:57:
    tiny switch on right hand side on the back of molbil
  • jason Mar 29, 2016 11:11:
    my samsung gt s5830i is freezing with the logo samsung when you switching it on and remainlike that
  • jasoda monger Feb 29, 2016 02:38:
    my mobile GT-S5830i is locked. I forgot the the password and also the user name I have used for please help me open my phone.
  • jasoda monger Feb 29, 2016 02:38:
    my mobile GT-S5830i is locked. I forgot the the password and also the user name I have used for please help me open my phone.
  • Damion Feb 23, 2016 11:36:
    My Samsung GTS5830i my Bluetooth is not working says not supported by my device how do I solve it