Product Service (U.s.a. And Canada); Maintenance - Panasonic SC-HT900 Operating Instructions Manual

Troubleshooting guide
Unit displays
The display is dark.
"NO PLAY"
"NO DISC"
"F61"
"DVD U11"
"ERROR"
"DVD H∑∑"
∑∑ stands for a number.
Television displays
No on-screen display.
On-Screen Menu Icons not
displayed or only partially
displayed on the television.
The disc's menu is displayed in
a different language.
"Cannot display group xx,
picture xx."

Product Service (U.S.A. and Canada)

1. Damage requiring service—The unit should be serviced by qualified service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in performance; or
(e) The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized
servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
The servicer will require all components to service your system.
Therefore, should service ever be necessary, be sure to bring the entire system.
Product information
For product information or assistance with product operation:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or the website
(http://www.panasonic.com).
In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized
Servicentre closest to you.

Maintenance

To clean this unit, wipe with a soft, dry cloth.
≥Never use alcohol, paint thinner or benzine to clean this unit.
≥Before using chemically treated cloth, read the instructions that
came with the cloth carefully.
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≥Press [SHIFT]i[FL DISPLAY] to brighten the display.
≥You inserted a disc the unit cannot play; insert one it can.
≥You inserted a blank DVD-RAM.
≥You haven't inserted a disc; insert one.
≥You haven't inserted the disc correctly; insert it correctly.
≥Check and correct the speaker cord connections.
If this does not fix the problem, there is a power supply problem. Call 1-800-211-PANA.
≥Disc is dirty. Wipe it clean.
≥Incorrect operation performed. Read the instructions and try again.
≥Trouble may have occurred. The number following "H" depends on the status of the unit.
Reset procedure:
Press [Í] to switch the unit to the standby mode and then back to ON. Alternatively, press [Í]
to switch the unit to the standby mode, disconnect the AC power supply cord, and then
reconnect it.
≥If the service numbers fail to clear, note the service number and contact a qualified service
person.
≥Go to Display in the SETUP menus, and select "On" for "On-Screen Messages".
≥Press [3, 4] while the rightmost icon is highlighted to move them down.
≥Go to Disc in the SETUP menus, and select the preferred language for "Menus".
≥You are trying to display incompatible pictures.
Before moving the unit, ensure the disc trays are
empty.
Failure to do so will risk severely damaging the discs and
the unit.
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