Troubleshooting - Philips HD4746/06 Manual

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14

Troubleshooting

If your rice cooker does not function properly or if the cooking quality is insufficient, consult the
table below. If you are unable to solve the problem, please contact the Philips Customer Care
Centre in your country.
Problem
The cook/reheat
light does not go
on.
The keep-warm
light does not go
on when the
cooking process is
finished.
LCD display is off
when rice cooker
is unplugged
LCD shows E0, E1,
E2, E3, E4
LCD shows E5
Water spills out of
the appliance
during rice cooking.
The rice is not
cooked.
The timer light
does not go on
when the timer is
set.
Cause
There is a connection
problem.
The light is defective.
The light is defective.
The battery has run
out.
Electronic parts
malfunction.
Too much water was
used for cooking rice.
Not enough water has
been added.
The cooking process
has not started.
The inner pot is not
properly in contact
with the heating
element.
The heating element
is damaged.
The light is defective.
Solution
Check if the rice cooker is connected to the mains
and if the plug is inserted firmly into the wall
socket.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Press OFF button once. The appliance will resume
to normal.
Make sure that you add water to the level
indicated on the scale inside the inner pot that
corresponds to the number of cups of rice used.
Make sure the water does not exceed the next
level on the scale as this may cause overflow during
cooking.
Add water according to the scale on the inside of
the inner pot (see chapter 'Using the appliance').
You have failed to press the COOKING TIME
button and the COOK/REHEAT button.
Make sure that there is no foreign residue on the
heating element.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.