Sharp UX-P100 Operation Manual
Sharp UX-P100 Operation Manual

Sharp UX-P100 Operation Manual

Sharp operation manual fax machine ux-p100
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MODEL
UX-P100
FACSIMILE
OPERATION MANUAL
1. Installation
2. Setting Up and Using OpenLCR
3. Sending Faxes
4. Receiving Faxes
5. Making Copies
6. Special Functions
7. Printing Lists
8. Maintenance
9. Troubleshooting

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Summary of Contents for Sharp UX-P100

  • Page 1 MODEL UX-P100 FACSIMILE OPERATION MANUAL 1. Installation 2. Setting Up and Using OpenLCR 3. Sending Faxes 4. Receiving Faxes 5. Making Copies 6. Special Functions 7. Printing Lists 8. Maintenance 9. Troubleshooting...
  • Page 2: For Your Records

    Model Number Serial Number Date of Purchase Place of Purchase As an NERGY determined that this product meets the  guidelines for energy efficiency. FOR YOUR RECORDS UX-P100  partner, SHARP has NERGY...
  • Page 3 Recording system Halftone (grayscale) Compression scheme Display *Based on ITU-T Test Chart #1 at standard resolution is Sharp specal mode, excluding time for protocol signals (i.e., ITU-T phase C time only). Welcome, and thank you for choosing a Sharp fax...
  • Page 4 Weight (without attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 5: Important Safety Information

    Important safety information Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
  • Page 6: Table Of Contents

    Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........8 Connections .
  • Page 7 7. Printing Lists 8. Maintenance 9. Troubleshooting Problems and Solutions ........67 Messages and Signals .
  • Page 8: A Look At The Operation Panel

    A Look at the Operation Panel TEL FAX RESOLUTION/ RECEPTION MODE STOP COPY/HELP START/MEMORY FUNCTION Display This displays messages and prompts to help you operate the machine. RESOLUTION / RECEPTION MODE key When a document is in the feeder, press this key to adjust the resolution for faxing or copying.
  • Page 9 When a document is in the feeder, press this key to make a copy of a document. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine. START/MEMORY key Press this key after dialing to begin fax transmission.
  • Page 10: Installation

    1. Installation Unpacking Checklist Points to keep in mind when setting up Do not place the Do not place the machine near machine in direct heaters or air sunlight. conditioners. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission.
  • Page 11: Connections

    Connections Connecting the handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine!
  • Page 12: Connecting The Telephone Line Cord

    TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Dial mode: The fax machine is set for tone dialing. If you are on a pulse dial line, you must set the fax machine for pulse dialing. Press the keys on the operation panel as follows:...
  • Page 13 Comments: ♦ The fax machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.
  • Page 14: Loading The Imaging Film

    Loading the Imaging Film Loading the Imaging Film Your fax uses a roll of imaging film to create printed text and images. The print head in the fax applies heat to the imaging film to transfer ink to the paper. Follow the steps below to load or replace the film.
  • Page 15 Remove the new roll of imaging film from its packaging. • Cut the band that holds the rolls together. Insert the green gears. Make sure the gears fit into the slots in the ends of the rolls. Insert the film into the print compartment.
  • Page 16: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load letter or legal size paper in the paper tray. The maximum number of sheets is as follows: Letter size: 50 sheets (20-lb. paper at room temperature; maximum stack height of 5 mm) Legal size: 5 sheets Fan the paper, and then tap the edge...
  • Page 17: Setting The Paper Size

    Setting the paper size The fax has been set at the factory to scale received faxes to letter size paper. If you loaded legal paper, you must change the paper size setting to LEGAL. FUNCTION Press once and Press once and Press once.
  • Page 18: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Important! FCC regulations require that your name, telephone/fax number, and the date and time appear on each fax message you send.
  • Page 19 Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = ♦...
  • Page 20: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. STOP START/MEMORY FUNCTION FUNCTION Press once and...
  • Page 21: Daylight Saving Time

    Enter the year (four digits). Example: 2001 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press to select A.M. or START/MEMORY Press to start the clock. STOP Press to return to the date and time display.
  • Page 22: Setting The Reception Mode

    TEL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset or an extension phone connected to the same line.
  • Page 23: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the up and down arrow keys. Speaker SPEAKER Press Press until the display shows the desired volume level. • SPEAKER Press again to turn off the speaker.
  • Page 24 Volume Adjustment Handset When talking through the handset, press shows the desired volume level. • Note: The volume reverts to MIDDLE each time you replace the handset. Ringer Press SPEAKER (Make sure pressed, the handset is not lifted, and a document is not loaded in the feeder.) •...
  • Page 25: Setting Up And Using Openlcr

    ♦ Before registering, be sure to read the information on the Fax Transmission Test and OpenLCR Line Activation Form and Terms of Service sheet included with your fax machine. If you have any questions, call OpenLCR at 970-206-1207. ♦ OpenLCR uses Caller ID for identification purposes when your fax calls OpenLCR to receive rate information.
  • Page 26 Your fax will print out the registration form to confirm that it was received. • OpenLCR will also program the date and time and your fax number in your fax machine. Registering by phone To register by phone, follow these steps: Pick up the handset on the fax machine.
  • Page 27 ♦ When registration is completed, your fax machine will receive the rate data from OpenLCR. This will last one or two minutes. When downloading is completed, the display will briefly show DOWNLOAD OK!! and then revert to the date and time.
  • Page 28 Using OpenLCR When you have registered with OpenLCR and downloaded the rate data to your fax machine, a highlighted “C” will appear in the date and time display to indicate that the OpenLCR feature is activated. JAN-19 02:16...
  • Page 29 Caution! If you unplug the fax machine or an interruption occurs in your power supply, the rate data will be erased. If this happens, the highlighted “C” in the display will blink to alert you.The fax machine will automatically call OpenLCR within the next 24 hours to receive new rate data;...
  • Page 30 If you want to stop using the Open LCR feature, press this sequence of keys: OpenLCR ♦ Calls will not be routed by OpenLCR and the fax machine will not call OpenLCR to update data. To resume use of OpenLCR, press once.
  • Page 31 OpenLCR routing will not take place. JAN-19 02:16 This will only occur if the fax machine is unable for some reason to make its periodic call to OpenLCR to receive new rate data. First try downloading the rate data manually by pressing explained in Downloading (receiving) the rate data manually on page 26.
  • Page 32 Setting Up and Using OpenLCR FUNCTION Press once and Press once and Press once. Press (SET) to set the new phone number. • Note: If you wish to restore the factory-set number, press and then go to Step 6. Press the number keys to enter the new phone number. START/MEMORY Press to store the number.
  • Page 33 Note: The following settings are not required as of the printing of this manual. OpenLCR will inform you through its Web site (www.OpenLCR.com) if the settings become necessary in the future. Selecting a long or short call Before you make a long distance or international phone/fax call, select whether the call will be a long call or a short call.
  • Page 34 Setting Up and Using OpenLCR ♦ When you change the SHORT TIME and/or LONG TIME setting, the fax machine will automatically call OpenLCR and receive rate data for the new times. FUNCTION Press once and Press once and Press Enter a 2-digit number (“01” to “ 29”) for the number of minutes of the SHORT TIME setting.
  • Page 35: Sending Faxes

    3. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size 8.5"...
  • Page 36: Loading The Document

    Loading the Document Other restrictions ♦ The scanner cannot recognize yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.
  • Page 37: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution setting is STANDARD and the default contrast setting is AUTO. Note: The resolution and contrast settings are only effective for sending a document.
  • Page 38: Contrast Settings

    DARK will appear. Note: In order to transmit in SUPER FINE resolution, the receiving fax machine must also have that resolution. If it doesn’t, your machine will automatically step down to the next best available setting.
  • Page 39: Sending A Fax By Normal Dialing

    Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax. (If you pressed talk.) ♦...
  • Page 40: Sending A Fax By Automatic Dialing

    Sending a Fax by Automatic Dialing When you hear the fax tone, press used it. • When transmission is completed, the fax will beep once. Sending a Fax by Automatic Dialing You can store up to 30 fax or phone numbers in the machine for automatic dialing.
  • Page 41 Return to Step 2 to store another number, or press the date and time display. Note: The fax machine uses a lithium battery to keep automatic dialing numbers and other programmed information in memory when the power is turned off.
  • Page 42: Editing And Clearing Auto-Dial Numbers

    Sending a Fax by Automatic Dialing Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: FUNCTION Press once and Press the display. Press Select EDIT or CLEAR: EDIT: CLEAR: •...
  • Page 43: Using An Auto-Dial Number

    START/MEMORY Press Return to Step 2 to edit or clear another number, or press return to the date and time display. Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call.
  • Page 44: Sending A Fax By Direct Keypad Dialing

    Sending a Fax by Automatic Dialing Sending a fax by Direct Keypad Dialing You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialing. You can use this method to dial a full number when you don't need to speak to the other party before faxing.
  • Page 45: Automatic Redialing

    If you use automatic dialing (including Direct Keypad Dialing) to send a fax and the line is busy, the fax machine will automatically redial the number. The fax machine will make three redial attempts at an interval of five minutes.
  • Page 46: Sending A Fax From Memory

    Sending a Fax From Memory Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
  • Page 47: Memory Transmission

    When you are ready to begin transmission, press • A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code. If so, send the document to those locations again.
  • Page 48: Receiving Faxes

    Using TEL Mode on page 4 rings Changing the number of rings If desired, you can change the number of rings on which the fax machine answers incoming calls in FAX mode. Any number from 2 to 5 can be selected.
  • Page 49: Using Tel Mode

    STOP Press to return to the date and time display. Note: If you are using Distinctive Ring, the fax machine will answer calls after two rings regardless of the above setting. Using TEL Mode When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same...
  • Page 50: Answering With The Fax's Handset

    Using TEL Mode Answering with the fax’s handset When the fax machine rings, pick up the handset. If you hear a fax tone, wait until the display shows RECEIVING and then replace the handset. If the other party first speaks with you...
  • Page 51: Optional Reception Settings

    Optional Reception Settings If you hear a soft fax tone, wait untia ref-1280-T0f...
  • Page 52: Reception Ratio

    Optional Reception Settings Press to turn on the function, or to turn it off. STOP Press to return to the date and time display. Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper.
  • Page 53: Substitute Reception To Memory

    STOP Press to return to the date and time display. Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory.
  • Page 54: Making Copies

    5. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down.
  • Page 55: Copy Cut-Off

    Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).
  • Page 56: Special Functions

    6. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings. Important: ♦...
  • Page 57: Display Messages

    START/MEMORY Press to store your area code. STOP Press to return to the date and time display. How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected.
  • Page 58: Viewing The Caller Id List

    If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
  • Page 59: Priority Call

    To delete calls from the Caller ID list If you want to delete a single call from the caller list, press appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list. Priority Call With Caller ID turned on, you can set your fax to make a special ringing sound when you receive a call from a designated phone number.
  • Page 60 Caller ID (Requires Subscription to Service) Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from the number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
  • Page 61: Distinctive Ring (Requires Subscription To Service)

    The second number rings differently from your normal number. If you subscribe to a distinctive ring service, you can set the fax machine to automatically answer when your second number is called. This allows you to use the second number as an exclusive fax number.
  • Page 62: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes STOP Press to return to the date and time display. Set the reception mode to FAX. ♦ When using distinctive ring, you must set the reception mode of your fax machine to FAX. When your designated fax number is dialed, your fax will automatically answer and begin reception after two rings.
  • Page 63: Printing Lists

    7. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. FUNCTION Press once and Press once. Press until the desired list appears in the display. Press once.
  • Page 64: Transaction Report

    Caller ID function.) Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦...
  • Page 65 Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. FUNCTION Press once and Press once and Press once. Press a number from ALWAYS PRINT ERROR/MEMORY SEND ONLY ERROR ONLY NEVER PRINT STOP Press...
  • Page 66: Maintenance

    8. Maintenance Print head Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. Unplug the power cord, and open the operation panel (press Take the imaging film out of the print compartment and place it on a sheet of paper.
  • Page 67 Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Maintenance...
  • Page 68: The Housing

    Maintenance Flip up the green levers on each side of the white roller. Wipe the scanning glass (under the white roller) and rollers with a cotton swab. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.
  • Page 69: Troubleshooting

    9. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP. Line error Problem LINE ERROR appears in the display.
  • Page 70: Dialing And Transmission Problems

    • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Dial mode on page 10.
  • Page 71: Reception And Copying Problems

    • The print head may be dirty. See Print head on page 64. • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service.
  • Page 72: General Problems

    Problems and Solutions The quality of copies is poor and/or dark vertical lines appear. Reception/copying is interrupted. Dark vertical lines appear on copies and received faxes. General problems Problem Auto-dial numbers cannot be stored in the fax. Nothing appears in the display.
  • Page 73: Messages And Signals

    10 pages at once or load documents that are too thick (see page 33). The fax machine was unable to download rate data from OpenLCR. Try downloading the data manually as explained in Downloading (receiving) the rate data manually on page 26.
  • Page 74 The print head has overheated. Operation can be continued after it cools. If overheating frequently occurs, try changing the print contrast setting to LIGHT (see page 15). A document has been loaded and the fax machine is waiting for you to begin faxing or copying.
  • Page 75: Audible Signals

    0.3 seconds off) This appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine does not answer. Your fax machine will automatically reattempt the call. (See Automatic redialing on page 43.) Number of pages transmitted, received, or copied.
  • Page 76: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
  • Page 77: Clearing Jammed Printing Paper

    Flip down the green levers on each side of the white roller, and close the operation panel (press down on both sides to make sure it clicks into place). Clearing jammed printing paper Open the operation panel (press Gently pull the jammed paper out of the machine, making sure no torn pieces of paper remain in the print compartment or rollers.
  • Page 78: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 TINSE4228XHTZ TCADZ3233XHZZ QCNWG209BXHOW QCNWG208BXHOW...
  • Page 79: Fcc Regulatory Information

    If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp’s Customer Assistance Center. The number is 1-800-BE SHARP. This equipment may not be used on coin service provided by the telephone company.
  • Page 80 Hazardous Combustion Products: None S H A R P UX-5CR (Name and Telephone Number) Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Sharp Electronics of Canada Ltd. Telephone number for information : Emergency telephone number : CAS No. Proportion 47 ~ 52%...
  • Page 81 Restrictions: This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets. It is the responsibility of the user to determine the suitability of this product for each particular use.
  • Page 82: Quick Reference Guide

    RECEPTION MODE display points to the desired reception mode. RESOLUTION/ RECEPTION MODE FAX mode: The fax machine automatically answers and receives the incoming document. SPEAKER TEL mode: Answer all calls (even faxes) by picking up the handset. To begin fax...
  • Page 83: Guía De Referencia Rápida

    Guía de referencia rápida Transmisión de mensajes telefax Coloque el original (hasta 10 páginas) cara abajo en el alimentador de documentos. Marcación normal Levante el auricular u oprima: Marque el número de telefax. Espere hasta escuchar el tono de recepción (si contestara una persona, pídale oprimir su tecla Start).
  • Page 84: Index

    Index Anti Junk Fax, 60 Audible signals, 73 Auto-dial numbers Storing, 38 Using, 41 Caller ID, 54-58 Caller ID List, 62 Contrast, 36 Copies, 52 Copy cut-off setting, 53 Date, setting, 18 Daylight Saving Time, 19 Dial mode, 10 Dialing Automatic, 41 Direct Keypad, 42 Normal, 37...
  • Page 85 Print head, cleaning, 64-65 Priority Call, 57 Reception mode FAX mode, 20, 46 TEL mode, 20, 47 Reception Ratio setting, 50 Redialing, 43 Resolution, 35 Ringer volume, 22 Scanning glass, cleaning, 65 Sender’s name and number, entering, 16-17 Setup List, 61 Speaker volume, 21 TEL reception mode, 20, 47 TEL.
  • Page 87: Limited Warranty

    Sharp to the purchaser with respect to the Product, and shall constitute full satisfaction of all claims, whether based on contact, negligence, strict liability or otherwise. In no event shall Sharp be liable, or in any way responsible, for any damages or defects...

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