Samsung GT-S5830 User Manual page 111

Error messages appear when opening music
files
Some music files may not play on your Samsung mobile
device for a variety of reasons. If you receive error
messages when opening music files on your device, try the
following:
•
Free some memory by transferring files to a PC or
deleting files from your device.
•
Ensure that the music file is not Digital Rights
Management (DRM)-protected. If the file is DRM-
protected, ensure that you have the appropriate license
or key to play the file.
•
Ensure that your device supports the file type.
Another Bluetooth device is not located
•
Ensure that the Bluetooth wireless feature is activated on
your device.
•
Ensure that the Bluetooth wireless feature is activated on
the device you wish to connect to, if necessary.
•
Ensure that your device and the other Bluetooth device
are within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a
Samsung Service Centre.
A connection is not established when you
connect the device to a PC
•
Ensure that the PC data cable you are using is compatible
with your device.
•
Ensure that you have the proper drivers installed and
updated on your PC.
111
Troubleshooting