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Canon S 100 User Manual

Bubble jet printer
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BUBBLE JET PRINTER
User's Guide
V1

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Table of Contents
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Summary of Contents for Canon S 100

  • Page 1 BUBBLE JET PRINTER User’s Guide...

  • Page 2: Table Of Contents

    Rear View ... 16 Inside the Printer ... 17 Printer Driver Functions (Windows) ...18 Opening the Printer Properties Dialog Box ... 19 Printer Properties Dialog Box Description ... 21 BJ Status Monitor Functions ... 38 Cancelling a Print Job ... 41 Uninstalling Printer Drivers ...
  • Page 3 Cannot Install the Printer Driver ... 114 Print Quality is Poor or Contains Errors ... 116 Printer Does Not Start or Stops During Print Jobs ... 130 Paper Does Not Feed Properly or Paper Jams ... 137 Ink Runs Out Too Quickly ... 140...
  • Page 4 An Error Message is Displayed on the Screen ... 141 Problems Unique to Windows ... 150 Problems Unique to the Macintosh ... 154 Appendices ...157 Deleting an Unknown Device ... 158 Specifications ...161 Index ...174 Table of Contents...

  • Page 5: Introduction

    Introduction Thank you for purchasing the Canon S100 Bubble Jet Printer. This User’s Guide provides comprehensive explanations of the features and functions of the printer. This guide uses the following symbols to indicate important information. Always observe these instructions. Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment.

  • Page 6: How To Use This Manual

    How to Use This Manual To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different. Use this button to enlarge the viewing screen.
  • Page 7 Displays the table of contents. Click the heading to jump to the topic. Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings. How to Use This Manual Use this button to search for a word.

  • Page 8: Safety Precautions

    Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.
  • Page 9 Safety Precautions Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service.

  • Page 10: Maintaining The Printer

    Safety Precautions Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printer Do not use inflammable sprays near the printer.

  • Page 11: Choosing A Location

    To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

  • Page 12: Power Supply

    Never remove the plug by pulling on the cord. Do not use an extension lead. If you do not intend to use the printer for a long period of time, unplug the printer. Never use a power supply voltage other than that supplied in the country of purchase.

  • Page 13: Bj Cartridges And Ink Cartridges

    Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call for service.

  • Page 14: Printer Parts And Their Functions

    Printer Parts and Their Functions • Front View • Rear View • Inside the Printer Printer Parts and Their Functions...

  • Page 15: Front View

    Also, to cancel printing in progress, press this button. This printer does not have a Power switch. Warming up starts as soon as it is plugged in. Unless unplugged, the printer will remain ready to print with a very low level of power consumption.

  • Page 16: Rear View

    Printer Parts and Their Functions Rear View USB Port Connects the printer to a computer through a USB interface. Rear View...

  • Page 17: Inside The Printer

    Paper Thickness Lever Adjusts the gap between the print head and the surface of the printing paper. Cartridge Lock Lever Locks the BJ cartridge into the holder. Printer Parts and Their Functions Cartridge Holder Install a BJ cartridge here. Inside the Printer...

  • Page 18: Printer Driver Functions (Windows)

    As far as the printer driver is concerned, all the descriptions and instructions in this guide cover only Windows 98 and Windows Me. For detailed information on Windows 2000, refer to extensive online instructions by selecting [Start] - [Programs] - [Canon S100] - [Guide]. Printer Driver Functions (Windows)

  • Page 19: Opening The Printer Properties Dialog Box

    In your application, select the command to print a document. The [Print] dialog box can usually be opened by selecting [Print] from the [File] menu. Ensure that [Canon S100] is selected in the [Name] field. Then click the [Properties] button. The Printer Properties dialog box opens.
  • Page 20 This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the [Start] menu, the Windows operating system adds several tabs, including the [Details] tab. These do not appear when the Printer Properties dialog box is opened from within an application.

  • Page 21: Printer Properties Dialog Box Description

    Printer Properties Dialog Box Description Printer Driver Functions (Windows) • [Main] Tab • [Page Layout] Tab • [Stamp/Background] Tab • [Maintenance] Tab Printer Properties Dialog Box Description...
  • Page 22 [Main] Tab [Choose Print Mode] for documents that are mainly text. for printing a draft saving ink and time. for documents with combinations of text, illustrations and graphics. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 23 Click to specify detailed settings for the print quality, special effects or colour. Note To see a description of any item in the Printer Properties dialog box, click the [?] mark then click the desired item. To see a description of operating procedures, click the [Help] button.
  • Page 24 Move the slide bar to adjust the balance between print quality and speed. Moving the bar to the right enhances print quality, and moving to the left increases printing speed. [Halftoning] Usually set at [Auto]. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 25 However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the one page is recommended. In such cases, select the [Whole Page] check box. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 26 [Contrast] slide bar. [Monochrome Effects] Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using [Select Colour]/[Select Color]. Preview Area Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 27 [Colour Adjustment] / [Color Adjustment] Select the check box to change [Colour Balance] / [Color Balance], [Output Style], and [Brightness] settings. [Use ICM] Select this check box to enable colour adjustment with ICM. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 28 Printer Driver Functions (Windows) [Intensity] Move the slide bar to adjust the print density. Moving the bar to the right increases the density. Printer Properties Dialog Box Description...
  • Page 29 Enter a title for the new print mode in the [Title]. Select an icon for the new print mode from the [Icon Selection]. If required, enter the description of the print mode in the [Description]. Click the [Save] button. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 30 Printer Driver Functions (Windows) Note You can also delete print modes. Select an icon in the [Saved Settings], click the [Delete] button. Printer Properties Dialog Box Description...
  • Page 31 [Page Layout] Tab [Page Size] Ensure the correct paper size is selected. [Orientation] Select landscape or portrait and ensure it is the same orientation used in the application. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 32 If greyed out, select [Background Printing] check box. dimensions. This setting is usually selected by default. The document is resized when printed. When this is selected, you can specify the [Printer Paper Size] and [Scaling]. pages fit on each printed page.
  • Page 33 [Background Printing] check box. You can also select the stapling position. When [Booklet Printing], [Poster Printing], or [Banner Printing] are selected, this is disabled. Preview Area Verify the overall layout, stamps, background, etc., to be applied to the print job. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 34 [Stamp/Background] Tab [Stamp] Choose the stamp. [Place stamp over text] When selected, the stamp is printed over the print data. [Stamp first page only] Prints the stamp only on the first page. Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 35 Prints the background image only on the first page. [Select Background...] This allows you to register a new background, or to display details of the background you have selected. Preview Area Printer Driver Functions (Windows) Printer Properties Dialog Box Description...
  • Page 36 Click to start print head cleaning. For more details, refer to Click to print a nozzle check pattern to ensure that ink is being discharged properly. For more details, refer to "Printing the Nozzle Check Printer Properties Dialog Box Description Printer Driver Functions (Windows) "Print Head Cleaning".
  • Page 37 Printer Driver Functions (Windows) [Start Status Monitor] Checks the printer status and the progress of printing jobs. Printer Properties Dialog Box Description...

  • Page 38: Bj Status Monitor Functions

    The BJ Status Monitor launches automatically when data is sent to the printer. When launched, the BJ Status Monitor appears as an icon on the Task Bar. Click the [Canon BJ Printer Status Monitor] icon on the Task Bar. The BJ Status Monitor appears.
  • Page 39 Printer Driver Functions (Windows) Note To open the BJ Status Monitor when the printer is not printing, click the [Maintenance] tab in the Printer Properties dialog box and click the [Start Status Monitor] button. BJ Status Monitor Functions...
  • Page 40 When errors occur The BJ Status Monitor is automatically displayed when an error occurs, e.g. if the printer runs out of paper. In such cases, take the appropriate action as described in the [Printer Status] tab. Click the [Guide] tab and follow the instructions on screen.

  • Page 41: Cancelling A Print Job

    Cancelling a Print Job To cancel the current print job, first open the BJ Status Monitor. Click the [Canon BJ Printer Status Monitor] icon on the Task Bar. Click [Cancel Printing]. Note If [Cancel Printing] is greyed out, press the printer's RESUME/CANCEL button to terminate the print job.

  • Page 42: Uninstalling Printer Drivers

    Uninstalling Printer Drivers Use the Uninstaller to delete any unwanted printer drivers and any associated files at the same time. Click the [Start] button and select [Programs], [BJ Printer], [Uninstall]. Click [Yes] when the confirmation message appears. When all the files have been deleted, click [OK].

  • Page 43: Printer Driver Functions (Macintosh)

    Printer Driver Functions (Macintosh) • Description of Print Settings • BJ Print Monitor • Cancelling a Print Job • Using the Printer with a Network • Uninstalling Printer Drivers Printer Driver Functions (Macintosh)

  • Page 44: Description Of Print Settings

    Description of Print Settings • [Page Setup] Dialog Box • [Print] Dialog Box Printer Driver Functions (Macintosh) • [Printer Utility] Dialog Box • [Detailed Setting] Dialog Box • [Options] Dialog Box • [Register Settings] Dialog Box Description of Print Settings...
  • Page 45 Select the size of the paper for the print job. To enter the size manually, select [Custom 1] - [Custom 3] and click [Custom]. [Banner Printing] Select this check box when printing on banner paper. Printer Driver Functions (Macintosh) Description of Print Settings...
  • Page 46 [Utilities] Click to open the [Printer Utility] dialog box for maintenance operations such as print head cleaning and nozzle check pattern printing, as well as for changing the print mode.
  • Page 47 [Printer Utility] Dialog Box The [Printer Utility] dialog box is displayed when you click the [Utilities] button in the [Page Setup] dialog box. Select the function you wish to perform. Display area showing the various maintenance functions, including cleaning and test pattern printing.
  • Page 48 To open the [Print] dialog box, select [Print] from the [File] menu in your application program. [Media Type] Ensure this setting matches the type of paper media loaded in the printer. [Greyscale Printing] / [Grayscale Printing] Select to print a greyscale version of a colour document.
  • Page 49 Specify the output destination, print order and page layout for the document you are printing. [Apply...] Allows you to register print settings or to implement a previously registered print setting. Printer Driver Functions (Macintosh) [Detailed Setting] Description of Print Settings...

  • Page 50: Detailed Setting] Dialog Box

    To open the [Detailed Setting] dialog box, select [Manual] then click [Details...]. [Quality] Panel Panel display icons Click these icons to switch between panels in the [Detailed Setting] dialog box. Printer Driver Functions (Macintosh) in the [Print] dialog box and Description of Print Settings...
  • Page 51 However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the page is recommended. In such cases, select the [Apply Throughout Page] check box. Printer Driver Functions (Macintosh) Description of Print Settings...
  • Page 52 [Contrast] slide bar. [Monochrome effects] Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using [Select colour] / [Select color]. Preview Area Printer Driver Functions (Macintosh) Description of Print Settings...
  • Page 53 Select a colour correction method: [BJ Standard], [ColourSync] / [ColorSync] or [None]. [BJ Standard] is usually the optimum colour correction method for printing with a BJ printer. When [ColourSync] / [ColorSync] is selected, you should also specify the [Print Type] and [Printer Profile] settings.
  • Page 54 Move the bar for each colour to adjust the balance of colour intensity. Moving the bar to the right intensifies the colour. [Intensity] Move the slide bar to adjust the print density. Moving the bar to the right increases the density. Printer Driver Functions (Macintosh) Description of Print Settings...
  • Page 55 [2Page/Sheet Printing]/[4Page/Sheet Printing] Pages are reduced and printed so that two or four pages fit on each printed page. You can also select page order and whether to place a border around each page. Printer Driver Functions (Macintosh) Description of Print Settings...
  • Page 56 [Media Type]. You can also select the stapling side. [Fit-to-page Printing] Executes the scaled printing automatically. When selected, you can specify the [Printer Paper Size]. Fits the document paper size set in the application to the paper size loaded in the printer. [Destination] Select the print output destination.
  • Page 57 Deletes unwanted print settings. To delete unwanted settings, select the settings in [Settings] and click the [Remove] button. [Defaults] Restores the print settings selected in [Settings] to defaults. A check mark appears next to the selected print settings. Printer Driver Functions (Macintosh) Description of Print Settings...

  • Page 58: Bj Print Monitor

    You can launch the BJ Print Monitor if background printing is enabled in the [Chooser] utility. Opening the BJ Print Monitor Select [Chooser] from the Apple Menu. Set [Backgrounding] to [On]. Select [BJ Print Monitor] in the Application Menu. The BJ Print Monitor launches. Printer Driver Functions (Macintosh) BJ Print Monitor...
  • Page 59 To change the print order, place the mouse pointer over the name of the document, hold the mouse button down while dragging the document name to the new position, then release. Note, however, that you cannot change the print order of a document already printing. Printer Driver Functions (Macintosh) BJ Print Monitor...

  • Page 60: Cancelling A Print Job

    The document selected in the Print Monitor is deleted from the print list and the print job is cancelled. Note To suspend printing, click the name of the document being printed then click . To resume printing, click Printer Driver Functions (Macintosh) Cancelling a Print Job...

  • Page 61: Using The Printer With A Network

    Install the printer driver on each network computer that will use the printer. For information on installation, refer to the Quick Start Guide . Printer Setup To use the printer on a network, first set up the print server, then set up each client machine. • Print server setup procedure Select [Chooser] in the Apple Menu.
  • Page 62 Click the close box to close the Chooser. • Client setup procedure Select [Chooser] in the Apple Menu. Select [Active] in [AppleTalk]. Select the [S100 (Server)] icon, then select the printer server in [Connected to:]. Click the close box to close the Chooser. Printer Driver Functions (Macintosh)
  • Page 63 The total number of queued documents is also displayed. The BJ Print Monitor allows you to change the print order of the queued documents. BJ Print Monitor Functions BJ Status Monitor Functions Printer Driver Functions (Macintosh) Using the Printer with a Network...
  • Page 64 • You can determine the owner of a computer by selecting the [File Sharing] control panel and checking the [Owner Name] item. • If you are using two or more printer servers, you can switch between the BJ Status Monitor displays. Select [Print Server] in the [File] menu, then select the desired print server and click [OK].

  • Page 65: Uninstalling Printer Drivers

    Uninstalling Printer Drivers When a printer driver is no longer needed, use the Installer to delete, all the program files associated with it at the same time. Before proceeding, ensure you save any unsaved files in any currently running applications.

  • Page 66: Routine Maintenance

    • When to Replace the Cartridge and Maintain Print Head • Replacing the Ink Cartridge • Replacing the BJ Cartridge • Printing the Nozzle Check Pattern • Print Head Cleaning • Cleaning the Printer • Transporting the Printer Routine Maintenance...

  • Page 67: When To Replace The Cartridge And Maintain Print Head

    When to Replace the Cartridge and Maintain Print Head When printing becomes faint or colours are incorrect, clean the print head. If the problems persist after cleaning, you may need to replace a cartridge. Printing the Nozzle Check Pattern Print Head Cleaning Replacing the Ink Cartridge If print head cleaning and ink cartridge replacement do not resolve the problem, the print head may be worn out.

  • Page 68: Replacing The Ink Cartridge

    • Black: BCI-21 Black Note Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only original Canon ink cartridges to ensure the best quality. Ensure that the printer is on, and then open the front cover.
  • Page 69 Remove the empty ink cartridge. Pull the tab on the ink cartridge towards you to release. Then lift it from its slot. Do not touch the lock lever; remove only the ink cartridge. Important • Handle ink cartridges carefully to avoid staining clothing or the surrounding area.
  • Page 70 Routine Maintenance Unpack a new ink cartridge and remove a protective cap. Important • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap, do not touch the open ink port. Replacing the Ink Cartridge...
  • Page 71 Routine Maintenance Insert the ink cartridge into a slot. Replacing the Ink Cartridge...
  • Page 72 • To maintain optimal print quality, use an ink cartridge within six months of first use. • Once an ink cartridge has been used, do not remove it from the printer and leave it out in the open. Cartridges left out in the open then reinstalled in the printer may not work correctly.

  • Page 73: Replacing The Bj Cartridge

    Replacing the BJ Cartridge When print head nozzles seem to be worn out, replace the whole BJ cartridge with new one. These two types of BJ cartridges are available. • Color BJ Cartridge BC-21e: • Black BJ Cartridge BC-20: You can change a usable BJ cartridge for the other type. Store removed one in a specific cartridge container to prevent ink from drying.
  • Page 74 • Refilling cartridge can result in poor print quality or cause damage to the printer. Damage caused by using a refilled cartridge is not covered by the Canon warranty. Canon recommends using only BJ cartridges to ensure the best quality.
  • Page 75 Lift the BJ cartridge from the holder. When the cartridge runs out of ink, dispose of it immediately. If you remove a part-used cartridge, store it in a specific cartridge container. Important • Handle ink cartridges carefully to avoid staining clothing or the surrounding area.
  • Page 76 Routine Maintenance Unpack the new BJ cartridge and remove a protective cap and tape. Important • Do not re-attach the protective cap once you have removed it. • Once you have removed the protective cap and tape, do not touch the nozzles.
  • Page 77 Routine Maintenance Insert the BJ cartridge in the cartridge holder. Lower the lock lever until it locks. Replacing the BJ Cartridge...
  • Page 78 Routine Maintenance Close the front cover. The cartridge holder moves to the right. The BJ cartridge installation process is now complete. Note To maintain optimal print quality, use a BJ cartridge within a year of first use. Replacing the BJ Cartridge...

  • Page 79: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern from the Printer Drivers Windows Ensure the printer is on and load a sheet of A4 or Letter paper in the printer. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box Click the [Maintenance] tab and then click the nozzle check pattern icon.
  • Page 80 Macintosh Ensure the printer is on and load a sheet of A4 or Letter paper in the printer. Open the Page Setup dialog box. The Page Setup dialog box can normally be opened by selecting [Page Setup...] in the [File] menu.
  • Page 81 Printing the Nozzle Check Pattern through the Printer Ensure the printer is on and load a sheet of A4 or Letter paper in the printer. Press the RESUME/CANCEL button twice quickly. Examining the Nozzle Check Pattern Routine Maintenance Printing the Nozzle Check Pattern...
  • Page 82 Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Color BJ Cartridge Black BJ Cartridge If the pattern is broken, missing or any of the colours is not printed, clean the print head.

  • Page 83: Print Head Cleaning

    Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Head cleaning can be performed either from the printer drivers or from the printer itself. Note Cleaning the head consumes ink, so perform head cleaning only when necessary.
  • Page 84 The Page Setup dialog box can normally be opened by selecting [Page Setup...] in the [File] menu. Click the [Utilities] button to open the Printer Utility dialog box. Select [Cleaning] from the pull-down menu, and then click the [Cleaning] icon.
  • Page 85 Cleaning the Print Head from the Printer This method resets the printer so any print data stored in the printer is lost. Ensure the printer is on. Hold down the RESUME/CANCEL button for longer than 2 seconds. Routine Maintenance Print Head Cleaning...

  • Page 86: Cleaning The Printer

    Cleaning the Printer During normal printing, ink and small scraps of paper accumulate in the printer. When the accumulated debris becomes clearly visible, clean the printer by the following procedure. Unplug the printer. Caution Always ensure you unplug the printer before cleaning the printer to avoid an electric shock.
  • Page 87 Routine Maintenance Open the front cover, and wipe out the interior of the printer with a dry cloth. Wipe away any stray drops of ink, scraps of paper, and dust. Pay special attention to cleaning the black panel that can be most easily soiled. Do not touch any of the printer's internal components, such as the cartridge holder.

  • Page 88: Transporting The Printer

    Transporting the Printer Pack the printer carefully in its original packing materials. If you do not have the original packing materials, wrap the printer carefully in protective material and pack in a sturdy box. Unplug the printer. Remove the paper rest and the paper output tray.
  • Page 89 Disconnect the printer cable from the computer and the printer, and then disconnect the power cord from the printer. Secure the printer with adhesive tape as shown, and then pack it in a plastic bag. Routine Maintenance Transporting the Printer...
  • Page 90 Routine Maintenance Attach protective material to both sides of the printer when packing the printer. Clearly label the box as "Fragile", if using a transport company. Transporting the Printer...

  • Page 91: Printing Media

    Printing Media • Compatible Media Types • Envelopes • High Resolution Paper HR-101N • Glossy Photo Paper GP-301N/GP-301 • High Gloss Film HG-101 • Glossy Photo Cards FM-101 • Transparencies CF-102 • T-Shirt Transfers TR-201 • Banner Paper Printing Media...

  • Page 92: Compatible Media Types

    • Others: Envelopes (European DL and US Com. #10) Important Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper •...
  • Page 93 Weight 64 to 105 g/m (17 to 28 lb) Do not use paper heavier than this, as it could jam in the printer. Types The following types of media can be used. For more information about the media and the printing methods, refer to the specific sections.

  • Page 94: Envelopes

    Envelopes Use either European DL or US Com. #10 size envelopes. Preparation for Printing Press down on all four corners and edges of the envelopes to flatten them as shown below. If the envelopes are curled, hold the opposite corners and gently bend them in the opposite direction.
  • Page 95 * The above illustrations show a side view of the leading edge of the envelope. The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (1/8 in).
  • Page 96 • Set the paper thickness lever to the right. • Up to 5 envelopes can be loaded at once. Paper thickness lever Printer Driver Settings • [Media Type]: Envelope • [Page Size]: Select either [DL Env.] or [#10 Env.] according to the envelope size you are using •...
  • Page 97 Printing Media Handling of Printed Output Remove each envelope as it is printed. Printable Area Printing Area Envelopes...

  • Page 98: High Resolution Paper Hr-101N

    High Resolution Paper HR-101N This type of paper provides better colour reproduction than plain paper. It is suitable for printing business documents that feature graphics, and for photographs. Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. •...
  • Page 99 Printing Media Printer Driver Settings • [Media Type]: High Resolution Paper • [Page Size]: Ensure the setting matches the size set in the application. Handling of Printed Output Do not stack more than 20 sheets in the paper output tray. If the output paper is curled, it may prevent the next sheet being ejected.

  • Page 100: Glossy Photo Paper Gp-301N/Gp-301

    Glossy Photo Paper GP-301N/GP-301 This media is still thicker than High Resolution Paper with a glossy printing surface to produce print-outs close to photograph quality. Loading • Load the paper with the whiter side facing up. • Set the paper thickness lever to the left. •...
  • Page 101 Note When using the GP-301, first place a loading support sheet (B) included in the package. Do not use sheet (A) for S100. Printer Driver Settings • [Media Type]: Glossy Photo Paper • [Page Size]: Ensure the setting matches the size set in the application.

  • Page 102: High Gloss Film Hg-101

    High Gloss Film HG-101 A glossy surface offers quality photograph printing. Loading • Load one sheet at a time. • Load with the glossy side up. • Set the paper thickness lever to the left. Paper thickness lever Printing Media High Gloss Film HG-101...
  • Page 103 Printing Media Printer Driver Settings • [Media Type]: High Gloss Film • [Page Size]: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each sheet as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. 15 minutes).

  • Page 104: Glossy Photo Cards Fm-101

    Glossy Photo Cards FM-101 Made of the same material as Glossy Photo Paper GP-301, this photo-size paper is intended for printing images that cover the entire surface of the card, without a white border. To take full advantage of FM-101, make the images slightly larger than the area indicated by the perforations.
  • Page 105 Printer Driver Settings • [Media Type]: Glossy Photo Cards • [Page Size]: Canon 101.6 x 152.4 mm (Canon 4 x 6 in) Handling of Printed Output • Remove each card as soon as it is printed. • Do not touch the printed surface until the ink dries (approx. two minutes).

  • Page 106: Transparencies Cf-102

    Transparencies CF-102 This film is ideal for printing presentation material for use with overhead projectors. Loading • Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder. • Set the paper thickness lever to the left. •...
  • Page 107 • Although you can print on either side of CF-102, best results can be obtained by printing on the side toward which it curls when held by the edge. Print side Printer Driver Settings • [Media Type]: Transparency • [Page Size]: Ensure the setting matches the size set in the application.

  • Page 108: T-Shirt Transfers Tr-201

    T-Shirt Transfers TR-201 This paper is used to produce iron-on transfers. The image is printed backwards when [Media Type] is set to T-Shirt Transfer in the printer driver. Note For the customers in the United States, refer to the Quick Start Guide for instructions on using TR-101 T-shirt transfers.
  • Page 109 Printing Media Printer Driver Settings • [Media Type]: T-Shirt Transfer • [Page Size]: Ensure the setting matches the size set in the application. Handling of Printed Output • Remove each T-shirt transfer as soon as it is printed. • The T-shirt transfer should be used as soon as possible. Refer to the supplied instructions for details on how to use the paper.

  • Page 110: Banner Paper

    Banner Paper This is long paper that consists of perforated sheets of A4 or Letter size paper, ideal for printing long posters or banners (up to six sheets long). Preparation for Printing • When tearing the banner paper, tear off one more sheet than you actually need to print. •...
  • Page 111 Printing Media Place the printer where the printed banner output can hang over the edge of the table. Ensure the ink does not stain the table or floor. Banner Paper...
  • Page 112 Printer Driver Settings • [Media Type]: Plain Paper • [Page Size]: When using A4 banner paper: A4 When using letter size banner paper: Letter • [Printing Type]: Banner Printing for Windows. On a Macintosh, before creating the document, select [Banner Printing] in the [Page Setup] dialog box.

  • Page 113: Troubleshooting

    • Cannot Install the Printer Driver • Print Quality is Poor or Contains Errors • Printer Does Not Start or Stops During Print Jobs • Paper Does Not Feed Properly or Paper Jams • Ink Runs Out Too Quickly •...

  • Page 114: Cannot Install The Printer Driver

    Install the printer driver carefully following the procedures described in the Quick Start Guide . If the printer driver was not installed correctly, reinstall it. If you are using Windows, delete the printer driver before reinstalling it. Uninstalling Printer Drivers...
  • Page 115 If the Installer for the printer driver does not start up automatically when you insert the Setup Software & User’s Guide CD-ROM , open the [My Computer] window, and then double-click the CD-ROM icon. Note If you are typing in the file name, you must specify the CD-ROM drive letter and the installation program ("MSetup.exe").

  • Page 116: Print Quality Is Poor Or Contains Errors

    Print Quality is Poor or Contains Errors • Cannot Print to End of Job • Colours are Unclear • Meaningless Characters or Symbols are Printed • Printing is Blurred/Colours are Wrong • Straight Lines are Misaligned • Printed Paper Curls or Ink Blots •...

  • Page 117: Cannot Print To End Of Job

    Troubleshooting Cannot Print to End of Job Confirm the Page Size setting matches the size of the paper loaded in the printer. First, check the page size setting in the application. Then check the [Page Size] setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh.

  • Page 118: Colours Are Unclear

    Colours are Unclear Confirm the media type setting in the printer driver matches the type of paper loaded in the printer. If you are printing a photograph or an illustration from a Windows environment, also increase [Print Quality]. Click [Advanced...] on the [Main] tab to find the [Print Quality] slide bar.

  • Page 119: Meaningless Characters Or Symbols Are Printed

    Troubleshooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document, try editing the document and then printing it. If this does not resolve the problem, there may be a problem with your application program.

  • Page 120: Printing Is Blurred/Colours Are Wrong

    Printing is Blurred/Colours are Wrong Print the nozzle check pattern to ensure that ink is output correctly. If the nozzle check pattern does not print correctly, clean the print head. Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several times and you use a black BJ cartridge, replace it immediately.

  • Page 121: Straight Lines Are Misaligned

    Straight Lines are Misaligned Remove the BJ cartridge and then reinstall it correctly. In the printer driver settings, select a higher print quality setting. Windows Open the Printer Properties dialog box. On the [Main] tab, click [Advanced...], open the [Quality] tab and drag the [Printer Quality] slide bar to the [Fine] end.

  • Page 122: Printed Paper Curls Or Ink Blots

    Use high resolution paper or photo paper to print images that require a lot of ink, (i.e. pictures with intense colours or photographs). Reduce the [Intensity] setting in the printer driver and try printing again. Windows Open the Printer Properties dialog box.
  • Page 123 Macintosh Open the Print dialog box. For [Print Mode], select [Manual] and then click [Details]. Click the [Colour] / [Color] icon and then drag the [Intensity] slide bar to set the intensity. Troubleshooting Print Quality is Poor or Contains Errors...

  • Page 124: Back Of Paper Is Smudged

    Troubleshooting Back of Paper is Smudged Remove each printed sheet from the output tray as soon as it is ejected. Print Quality is Poor or Contains Errors...

  • Page 125: Printed Surface Is Scratched

    This widens a gap between the print head and the paper. If the paper is scratched even when printing on plain paper, also try this. Reduce the [Intensity] setting in the printer driver and try printing again. When printing an image with high intensity, especially on plain paper, the paper may absorb too much ink and become wavy.
  • Page 126 Windows Open the Printer Properties dialog box. On the [Main] tab, click [Advanced...] and open the [Colour] / [Color] tab. Drag the [Intensity] slide bar to adjust the intensity. Macintosh Open the Print dialog box. For [Print Mode], select [Manual] and then click [Details].
  • Page 127 White Streaks Print the nozzle check pattern to check the ink output. If the pattern is broken, missing or a specific colour does not print, clean the print head. Printing the Nozzle Check Pattern Print Head Cleaning Troubleshooting Print Quality is Poor or Contains Errors...

  • Page 128: Colours Are Uneven Or Streaked

    Colours are Uneven or Streaked Increase the print quality setting in the printer driver settings. Windows Open the Printer Properties dialog box. On the [Main] tab, click [Advanced...] to increase the [Print Quality] on the [Quality] tab. Macintosh Open the Print dialog box.
  • Page 129 Set the halftoning method to [Diffusion] in the printer driver settings. Windows Open the Printer Properties dialog box. On the [Main] tab, click [Advanced...] and open the [Quality] tab. Clear the [Auto] checkbox off and select [Diffusion] for the [Halftoning] setting.

  • Page 130: Printer Does Not Start Or Stops During Print Jobs

    Printer Does Not Start or Stops During Print Jobs • Printing Does Not Start • Printing Stops Before It is Completed • Printer Moves But Does Not Print • Cartridge Holder Does Not Move to the Centre • Cartridge Holder Does Not Return to the Home...

  • Page 131: Printing Does Not Start

    Simply wait until the processing is completed. Ensure the printer is securely connected to the computer. Note If you are using a switch box or other device, remove and reconnect the printer directly to the computer.
  • Page 132 Ensure the correct printer driver is selected. In Windows, ensure that [Canon S100] is selected in the [Print] dialog box. In Macintosh, ensure that [S100] is selected in the [Chooser]. Note In Windows, you can set the Canon S100 as the default printer.

  • Page 133: Printing Stops Before It Is Completed

    The print head can overheat when continuously printing for long time. To protect the print head, the printer will sometimes pause automatically at a line break before resuming. In this event, interrupt the print job at a convenient time and unplug the printer for at least 15 minutes.

  • Page 134: Printer Moves But Does Not Print

    Either of the ink cartridges or a BJ cartridge may empty. Replace with a new one. Replacing the Ink Cartridge If there is plenty of ink but the printer does not print, clean the print head. After cleaning the print head, print the nozzle check pattern to check that ink is being output normally.
  • Page 135 Cool the print head down for 15 minutes. The cartridge holder stops moving to protect an overheated print head when it has been printing continuously for a long time. Printer Does Not Start or Stops During Print Jobs...
  • Page 136 Troubleshooting Cartridge Holder Does Not Return to the Home Unplug and plug the printer back, and reinstall the BJ cartridge correctly. If the problem remains, replace the BJ cartridge with another one. Replacing the BJ Cartridge Printer Does Not Start or Stops During Print Jobs...

  • Page 137: Paper Does Not Feed Properly Or Paper Jams

    Paper Does Not Feed Properly or Paper Jams • Paper Does Not Feed Properly • Paper Jams Paper Does Not Feed Properly or Paper Jams Troubleshooting...

  • Page 138: Paper Does Not Feed Properly

    Media," and prepare the envelopes before printing. Once you have prepared the envelopes, load them in the printer in landscape orientation. If the envelopes are placed in portrait orientation, they may not feed properly. When using transparencies, load one sheet of plain paper in the printer first, and then place the transparencies on top of it.

  • Page 139: Paper Jams

    Slowly pull the paper out, either from the sheet feeder or from the paper output slot, whichever is easier. If the paper tears and a piece remains inside the printer, open the front cover and remove it. After removing all paper, close the front cover.

  • Page 140: Ink Runs Out Too Quickly

    Ink Runs Out Too Quickly Do not open and shut the front cover too often. The printer automatically starts print head cleaning as you shut the front cover after leaving it opened for longer than 5 seconds. Do not open the cover unnecessarily since the cleaning consumes ink.

  • Page 141: An Error Message Is Displayed On The Screen

    Troubleshooting An Error Message is Displayed on the Screen • Error Writing to USBxxx Windows • Application Error or General Protection Fault Windows • Other Error Messages Windows • Other Error Messages Macintosh An Error Message is Displayed on the Screen...

  • Page 142: Error Writing To Usbxxx

    Also there could be a problem with the cable(s). Replace the cable(s) and try printing again. If spooling is enabled, disable it to send the print data directly to the printer and try printing again. Open the Printer Properties dialog box from the [Start] menu.
  • Page 143 Open the Printer Properties dialog box from the [Start] menu. Opening the Printer Properties dialog box directly from the [Start] menu On the [Details] tab (on [Ports] tab), select [USBPRNnn (Canon S100)] or [USBnnn (Canon S100)] ("n" represents a number) in the [Print to the following port].
  • Page 144 There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)” in the Quick Start Guide . If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to [FILE] as follows.

  • Page 145: Application Error Or General Protection Fault

    Troubleshooting Application Error or General Protection Fault Windows Ensure the application program you are using is intended for your operating system. For example, if you attempt to print with a Windows 3.1 application under Windows 98, the application may not function correctly and an error may occur. Use an application program intended for your operating system.
  • Page 146 There may be a problem in the printer driver. Uninstall the printer driver and reinstall it. Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)”...

  • Page 147: Other Error Messages

    Windows If the BJ Status Monitor is displayed, follow the instructions on screen. If an error occurs during printing, the BJ Status Monitor displays the error on the [Printer Status] tab. Follow the instructions on screen. In Windows 98 or Windows Me, click the [Guide] tab for action to be taken in response to the error.
  • Page 148 Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running. Printer driver could not be found Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Background printing failed (Windows 98/Windows Me only) Restart Windows and try printing again.
  • Page 149 There is a problem with the printer driver. Uninstall the printer driver and reinstall it. Uninstalling Printer Drivers Error No.: X300 Ensure the power is on, and that the printer and the computer are securely connected. If the problem remains, verify the Chooser setting. In the Apple menu, select [Chooser].

  • Page 150: Problems Unique To Windows

    Problems Unique to Windows • The BJ Status Monitor is Not Displayed • Cannot Print in Background (Windows 98/Windows Me only) • Cannot Print Normally Troubleshooting Windows Problems Unique to Windows...

  • Page 151: The Bj Status Monitor Is Not Displayed

    The BJ Status Monitor is Not Displayed Ensure "Enable bi-directional support for this printer" is selected. Open the Printer Properties dialog box from the [Start] menu. Opening the Printer Properties dialog box directly from the [Start] menu On the [Details] tab (or [Ports] tab), click [Spool Settings] and select "Enable bi-directional support for this printer."...
  • Page 152 Background printing requires a certain amount of disk space. You may need to delete unnecessary files, or disable background printing. Ensure that background printing is enabled. Open the Printer Properties dialog box. Opening the Printer Properties Dialog Box On the [Page Layout] tab, select [Background Printing].

  • Page 153: Cannot Print Normally

    If the WPS driver or CAPT driver is installed, either uninstall it or change the driver port to [FILE] as follows. The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing Technology) driver may disrupt normal printing. Click the [Start] button, then click [Settings] and [Printers].

  • Page 154: Problems Unique To The Macintosh

    Troubleshooting Macintosh Problems Unique to the Macintosh • Jagged Text or Graphics, or Banded Gradations • Cannot Print in Background Problems Unique to the Macintosh...
  • Page 155 If you are using a PostScript-compatible application, printed text and lines may appear jagged and gradations may appear banded. As S100 is not a PostScript printer but a Quick Draw printer, use an application compatible with Quick Draw for printing.

  • Page 156: Cannot Print In Background

    Cannot Print in Background Ensure background printing is enabled. In the Apple menu, select [Chooser]. Click [Backgrounding] on. Check the amount of free space on the hard disk. Background printing requires a certain amount of disk space. You may need to remove unnecessary files, or disable background printing. Troubleshooting Problems Unique to the Macintosh...

  • Page 157: Appendices

    Appendices Appendices • Deleting an Unknown Device Windows...

  • Page 158: Deleting An Unknown Device

    Deleting an Unknown Device If printer driver installation was not seccessful, carry out the procedure described in “Notes on Handling the USB interface (for Windows Users)” in the Quick Start Guide . If the problem remains, follow the steps below to delete the unknown device.
  • Page 159 Appendices • If the unknown device is under [Universal serial bus controller] • If the unknown device is under [Other devices] Deleting an Unknown Device...
  • Page 160 Unplug the printer. Remove the Setup Software & User’s Guide CD-ROM , if it is in the drive. Restart Windows. Install the printer driver again following the instructions in the Quick Start Guide . and then click [OK] in the [System Properties]...

  • Page 161: Specifications

    Specifications Printing method: Bubble Jet on-demand Printing resolution: 720 (horizontal) Print speed (printing with Canon standard pattern): Black printing Colour printing Print direction: Bi-directional Print width: 203.2 mm max. (8.0 in) Resident print control mode: Canon extended mode 360 (vertical) dpi. max.
  • Page 162 Receive buffer: 64 KB Interface: USB 1.0-compatible Interface connector: USB standard Series B receptacle (USB interface) Recommended printer cable: Material: AWG28 (data wiring pair) or AWG20 to 28 (distribution pair) Type: Twisted-pair shielded cable Length: Up to 5.0 m (16.4 ft)
  • Page 163 Power supply: Europe USA/Canada AC 120 V, 60 Hz Australia Power consumption: Standby: Printing: Dimensions (without a paper rest and paper output tray): 370 (W) 191 (D) 14.6 (W) 7.5 (D) Weight: Approx. 2.4 kg (5.5 lb.) Feed method: Continuous feed through auto sheet feeder For Plain Paper, Envelopes, High Resolution Paper, Glossy Photo Paper, High Gloss Film, Glossy Photo Cards, Transparencies, T-shirt Transfers, Banner Paper...
  • Page 164 Sheet feeder capacity: Plain Paper (75 gsm) High Resolution Paper Envelopes Glossy Photo Paper High Gloss Film Glossy Photo Cards Transparencies T-Shirt Transfers Banner Paper 50 sheets max. 40 sheets max. 5 pieces max. 1 sheet. 1 sheet 1 sheet. 20 sheets max.
  • Page 165 Custom size: width: 100.0 to 241.3 mm (3.9 to 9.5 in) height: 100.0 to 584.2mm (3.9 to 23.0 in) Weight: 64 to 105 g/m Canon Special media: High Resolution Paper Glossy Photo Paper High Gloss Film Glossy Photo Cards Transparencies...
  • Page 166 Graphic image printing: Data format: Canon extended mode: Raster image format Resolution: Canon extended mode: 180 dpi BJ Cartridge: Black BJ Cartridge BC-20: Nozzles: Ink colours: Black only Capacity: Approx. 1800 sheets Color BJ Cartridge BC-21e: Nozzles: 24 per colour, 64 for black...
  • Page 167 Approx. 40 MB to install on Windows 98 and Windows Me, 30 MB on Mac OS, or approx. 25 MB on Windows 2000 (including temporary files) Note • BJ Status Monitor cannot be used when printer is used in network operating environment. • When connecting printer and computer through USB interface, use the system under the following operating environment.
  • Page 168 To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.
  • Page 169 A4, B5, A5 Size 3.0 mm / 0.12 in 7.0 mm / 0.3 in 3.4 mm / 0.13 in Printable Area (width 203.2 287.0 mm / 8.0 11.3 in 175.2 247.0 mm / 6.9 9.7 in 141.2 200.0 mm / 5.6 7.9 in 25.4 mm / 1.0 in Recommended printing area Printable area...
  • Page 170 Letter, Legal Size Letter Legal 3.0 mm / 0.12 in 7.0 mm / 0.3 in 6.4 mm / 0.25 in Printable Area (width 203.2 269.4 mm / 8.0 10.6 in 203.2 345.6 mm / 8.0 13.6 in 25.4 mm / 1.0 in Recommended printing area Printable area 23.5 mm / 0.9 in...
  • Page 171 Glossy Photo Cards Size Glossy Photo Card 28.0 mm / 1.1 in 25.9 mm / 1.1 in 5.1 mm / 0.16 in Printable Area (width 109.4 159.9 mm / 4.3 6.3 in Recommended printing area (Printable area is the same.) 4.1 mm / 0.16 in Specifications height)
  • Page 172 Envelopes Size European DL US Com. #10 3.0 mm / 0.12 in 7.0 mm / 0.3 in 6.4 mm / 0.25 in Printable Area (width 203.2 100.0 mm / 8 4 in 203.2 94.7 mm / 8 3.7 in 25.4 mm / 1.0 in 23.5 mm / 0.9 in 10.4 mm / 0.4 in (DL) 31.7 mm / 1.25 in (#10)
  • Page 173 Banner Paper Size Banner Paper 24.5 mm / 1.0 in 3.0 mm / 0.12 in 3.4 mm / 0.13 in Min. 2 sheets 3.4 mm / 0.13 in Recommended printing area Printable area Printable Area (width height) A4: 203.2 1779.0 mm / 8.0 70.0 in Letter: 203.2 1673.4 mm / 8.0 66.0 in Max.

  • Page 174: Index

    BJ Status Monitor (Macintosh) BJ Status Monitor (Windows) Cancelling a Print Job (Macintosh) Cancelling a Print Job (Windows) CAPT driver Cartridge Holder Cartridge Lock Lever Chooser (Macintosh) Cleaning Cleaning the Printer Index 67, 73 38, 147, 151 144, 153 36, 47, 83...
  • Page 175 Client (Macintosh) Compatible Media Types Deleting an Unknown Device Envelopes Error Message Front cover Gamma Correction (Macintosh) General Protection Fault Glossy Photo Cards FM-101 Glossy Photo Paper GP-301 Glossy Photo Paper GP-301N High Gloss Film HG-101 High Resolution Paper HR-101N Ink Cartridge Index 141, 147, 149...
  • Page 176 Media Type (Macintosh) Media Type (Windows) Network (Macintosh) Nozzle Check Pattern Opening the Printer Properties Dialog Box (Windows) [Page Setup] Dialog Box (Macintosh) Page Size (Windows) Paper Guide Paper Jams Paper Output Tray Paper Rest Paper Size (Macintosh) Paper Thickness Lever...
  • Page 177 Printer Driver (Windows) Printer Properties Dialog Box (Windows) Printing Area Printing the Nozzle Check Pattern Replacing BJ Cartridge Replacing Ink Cartridge RESUME/CANCEL Button Sheet Feeder Simulate illustration (Macintosh) Simulate Illustration (Windows) Specifications Transparencies CF-102 Transporting the Printer T-Shirt Transfer TR-101...
  • Page 178 Index When to Replace Cartridge and Maintain Print Head WPS driver 144, 153...

This manual is also suitable for:

S100100

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