User's Guide This guide, included as a PDF file in the MultiPASS MP730/700 Setup CD-ROM, includes instructions on functions that can be performed directly from your machine as well as detailed information on memory cards.
• Adobe Acrobat Reader Adobe Acrobat Reader allows you to read Adobe Portable Document Format (PDF) files. Viewing the documentation on the CD-ROM Insert the MultiPASS MP730/700 Setup CD-ROM into the disk drive. • The [MP Setup] screen will be displayed. If this...
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As you copy them, a start-up icon for each guide will be placed on the Windows desktop. Double-click the icon of the guide you want to open. NOTE • Go to the following folder if you want to delete the installed documentation. /Program Files/Canon/MP Drivers/MP730700 Preface...
Refer to the User’s Guide (included in the CD-ROM) for more details. Software Guide Refer to the Software Guide (included in the CD-ROM) for more details. machine General term used to represent the MultiPASS MP730 or MultiPASS MP700. default A setting that remains in effect unless you change it. document The original sheet(s) of paper you copy or scan with the machine.
Contents 1: Introduction Unpacking your machine ... 1-1 System requirements ... 1-2 Main components of the machine... 1-3 Operation panel of the machine ... 1-4 2: Documents and print media Documents ... 2-1 Document requirements... 2-1 Loading documents... 2-2 Using the platen glass ... 2-2 Using the ADF...
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10: Troubleshooting Problems installing and removing software...10-1 Problems turning on the computer...10-2 Problems printing from your computer...10-2 Copying problems...10-5 Problems scanning ...10-6 Problems receiving faxes...10-8 Fax Model Problems sending faxes ... 10-11 Fax Model Telephone problems ... 10-12 Fax Model Problems using a memory card ...
Safety information Read this safety information thoroughly before using your machine, and keep it handy in case you need to refer to it later. WARNING • This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.
Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it. These actions may cause electrical damage and result in fire or electrical shock.
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Then contact the Canon Customer Care Center. • Do not use any highly flammable sprays near the machine. If gas from a spray comes into contact with the electrical components inside the machine, it will result in fire.
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– Containers of water or other liquids such as glasses, vases, or pot plants If water etc. does spill inside the machine, turn off the power immediately, disconnect the power cord and contact the Canon Customer Care Center. • Do not touch the high-voltage electrical parts as this may result in electrical shock.
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IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE • Canon recommends an individual line following industry standards, e.g., the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with the MultiPASS MP730.
The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center.
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE • Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/ pulse dial) telephones]. A dedicated extension off a PBX unit without “Camp On” signals is also permissible with your MultiPASS MP730.
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être connectés sur une interface téléphonique. La terminaison sur une interface peut consister en n’importe quelle combinaison d’appareils, à la condition seulement que la somme des Nombres d’équivalence Ringer de tous les appareils ne soit pas supérieure à 5. CANON CANADA INC. 1-800-OK-CANON 24 HOURS A DAY, SEVEN DAYS A WEEK http://www.canon.ca...
System requirements To successfully install and operate the software, your system must meet the following requirements: • CD-ROM drive, or access to one over a network connection • 256-color SVGA monitor or greater • Microsoft Internet Explorer version 4.01 or later (Service Pack 2 or later) •...
Operation panel of the machine Fax model shown here. q [Resume] key Resumes an operation after an error is corrected. in the ADF. In Use/Memory light Fax Model Blinks or lights during operation. Lights also when there are documents in the machine’s memory.
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!4 [Scan] key Scans a document to your computer according to the action selected. !5 [Photo Print] key Switches the machine to photo card print mode. !6 Numeric keys Enter numerical values as well as [Tone] key Fax Model Switches temporarily to tone dialing. !8 [Color] key Sets the machine for color copying and !9 [Stop/Reset] key...
Chapter Documents and print media Documents Document requirements The documents you load on the platen glass or sending must meet these requirements: Platen glass Document • Special types of paper type • Photographs • Book • Documents that are not Fax Model suitable for the ADF.
Loading documents You can load your document on the platen glass or the type of document and the machine you are using ( Using the platen glass NOTE • Load legal-size documents in the ADF. Fax Model Follow this procedure to load your document on the platen glass: Lift the document cover.
Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to suit the print media’s thickness. Before printing, be sure to set the paper thickness lever. Follow this procedure to set the paper thickness lever: Press [Open] q and lift up the scanning unit •...
Open the application from which you will print the document and select the command to print. (This in most cases will be [Print] in the File menu.) To print with the current printer driver settings, click the print button on the Toolbar. [Print] dialog box In the [Print] dialog box, in [Select Printer] or [Name], select the printer, then click [Preferences] or [Properties].
Setting the paper type and print quality/[Main] tab In the [Printer Properties] dialog box, on the [Main] tab, you can change settings such as print media type, paper source and print quality. [Media Type] Select the print media type (e.g. plain paper) for printing. Depending on the print media you select, the choices available for the other items will change.
( Software Guide). [Print Advisor] Select to use the Print Advisor to help you configure printer driver settings by answering a series of questions. The printer illustration at the left of the [Main] tab shows the current settings. More information For detailed information on all printing features, refer to the online help or the Software Guide.
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Printing from your computer —Basic operation Chapter 3...
• You cannot use Smart media that has less than 2 MB of memory. NOTE • The above cards are acceptable for this machine. However, due to varying specifications, Canon cannot guarantee that all card brands will be fully compatible.
Inserting/removing a memory card Inserting a memory card Follow this procedure to insert a memory card into the machine: IMPORTANT • The machine only recognizes one memory card at a time. Do not insert memory cards into both slots or the same slot at the same time as the machine will not recognize them. •...
Removing a memory card Follow this procedure to remove a memory card from the machine: CAUTION • Do not remove the memory card or turn off the machine when the indicator light is blinking as this may damage the data in the memory card. IMPORTANT •...
Printing methods There are different methods for printing photographs from a memory card. Follow this general procedure to print photographs: Print an index ( photographs in the memory card. • Note the number below the photograph(s) you want to print. All frames p.
Printing an index This printing method prints thumbnails of the photographs in a memory card. An index is useful to see small versions of all photographs in a memory card without having to print each photograph individually. When you print an index, a number A is assigned to each thumbnail. You will need these numbers to select the photographs you want to print in a larger format.
Use [2 2 2 ] or [3 3 3 3 ] to select the print media type. • Select from the following: – <PHOTO PAPER PRO> – <PLAIN PAPER> • If you selected <4" × 6"> or <5" × 7"> in step 8, you can only select <PHOTO PAPER PRO>. Press [Set].
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Use [2 2 2 ] or [3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. –...
Printing a single frame This printing method prints a specified single photograph from a memory card. In order to select the photograph you want to print, you will need to print the index and note the number assigned to the photograph. To print an index, see p. 4-5. Without a border Follow this procedure to print a single photograph from a memory card: Load the correct print media in the multi-purpose tray.
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Use [2 2 2 ] or [3 3 3 3 ] to select the print media size. • Select: – <LTR> for letter-size print media. – <4" × 6"> for card-size print media. – <5" × 7"> for card-size print media. –...
Reading data from or writing data to a memory card When your machine is connected to a computer, the memory card drive (Removable Disk) will appear on your computer’s [My Computer]. By inserting a memory card in the machine, you can view photographs on the memory card by opening the [Removable Disk] on your computer.
Press [Copy], [Fax], or [Scan] to select a mode other than photo print mode. • To avoid damage to data being accessed on a memory card, you cannot overwrite data in photo print mode. Insert a memory card into the appropriate slot. IMPORTANT •...
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4-12 Photo printing from a memory card —Basic operation Chapter 4...
Chapter Copying —Basic operation Before copying Before copying, check the following: Does the document you want to copy meet the requirements for loading on the platen glass or ADF? Fax Model For details, see p. 2-1. Is the correct print media loaded in the multi-purpose tray? For details, see p.
Adjusting the image quality (resolution) Refer to Making copies on p. 5-1 and in step 4, adjust the image quality as follows: Press [Image Quality]. 2 ] or [3 3 3 3 ] to select the image quality. Use [2 2 •...
Print command. (In most Windows applications, the command is [Print] on the File menu.) [Print] dialog box In the [Print] dialog box, in the [Select Printer] or [Name] list, select [Canon MP730 FAX], then click [Print] or [OK]. Chapter 6...
In the [Send Fax] dialog box, enter the [Name] and [Fax] of the recipient, then click [Add to Recipient List]. • You can also send by just entering the [Fax] of the recipient. • You can only enter one recipient. •...
Fax Model Chapter Faxing with your machine —Basic operation Sending faxes from your machine Before sending faxes Before sending faxes from your machine, check the following: Does the document you want to send meet the requirements for loading on the platen glass or ADF? For details, see p.
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Press [Set]. U N I T T E L E P H O N E # T E L = Use the numeric keys to enter your fax/telephone number (max. 20 digits, including spaces). • To enter a plus sign (+) before the number, press [#]. Press [Set] twice.
Follow this procedure to set the telephone line type: Press [Menu]. Use [2 2 2 ] or [3 3 3 3 ] to select <USER DATA>. Press [Set]. U S E R D A T A 1 . T E L R E G I S T R A T I O N 2 ] or [3 3 3 3 ] to select <FAX SETTINGS>.
Use [2 2 2 ] or [3 3 3 3 ] to select the resolution. • In black & white mode, select: – <B&W STANDARD> for text-only documents. – <B&W FINE> for fine-print documents. – <B&W PHOTO> for photographs. • In color mode select: –...
Press [Set] twice. N A M E Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 7-2. Press [Set]. To continue registering one-touch speed dialing keys, repeat the procedure from step 4.
Press [Set] twice. N A M E Use the numeric keys to enter a name for the coded speed dialing code (max. 16 characters, including spaces). • For details on how to enter or delete characters, see p. 7-2. Press [Set]. To continue registering coded speed dialing codes, repeat the procedure from step 6.
Receiving faxes to your machine Before receiving faxes to your machine Before receiving faxes, check the following: Is the power turned on? You cannot receive faxes if the power is turned off. Is the correct paper loaded in the multi-purpose tray? Load plain paper in the multi-purpose tray.
Receiving faxes manually If you have set <MANUAL MODE>, follow this procedure to receive a fax manually: Make sure you have set <MANUAL MODE> ( Make sure you have connected a telephone to your machine ( When the telephone rings, pick up the handset. •...
Chapter Scanning —Basic operation Scanning methods There are three methods of scanning images to your computer: Using the MP Toolbox Using a TWAIN- or WIA- (Windows XP) compliant Windows application Using the [Scan] key on the operation panel This section explains how to scan using the [Scan] key on the operation panel. Using the [Scan] key on the operation panel By pressing the [Scan] key on the machine, you can scan documents to your computer.
• Keep the printhead and ink tanks out of the reach of children. If a child inadvertently ingests ink, consult a physician immediately. • Damage caused by using refilled ink tanks is not covered by Canon’s warranty. To ensure optimum printing results and to avoid printing problems, Canon recommends using original Canon ink tank only.
Replacing an ink tank This section describes how to replace an ink tank. Before replacing an ink tank, be sure to read the section When to replace an ink tank ( CAUTION • Do not replace ink tanks while the machine is printing or performing another operation. Follow this procedure to replace an ink tank: Make sure the power is turned on.
If there is no improvement. Step 4 Replace the ink tank(s) ( If there is no improvement. The printhead may be damaged. Contact the Canon Customer Care Center. Chapter 9 Step 1 p. 9-4). The printhead is misaligned. Align the printhead ( p.
Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is operating properly. NOTE • You can also print the nozzle check pattern from your computer ( Software Guide). Follow this procedure to print the nozzle check pattern from the machine: Load letter-size plain paper in the multi-purpose tray.
Aligning the printhead To align the printhead after you have just installed it, follow the procedure in the Set-Up Sheet. If you have printed the nozzle check pattern ( needs aligning, align it from the operation panel ( Guide). Follow this procedure to align the printhead from the operation panel: Load letter-size plain paper in the multi-purpose tray.
When the horizontal pattern has been adjusted, the machine will print a vertical pattern. In column L on the printout, note which box has the most solid image. Note the value next to this box and use [2 2 C H A N G E V V A L U E GOOD SAMPLE Most solid Press [Set].
If you have other applications open, quit all of these and try reinstalling the software. 3. Have you installed an earlier version of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as the startup item in the Start menu program?) Remove the old version of the software following the instructions in the Software Guide of that version and try reinstalling the new version.
4. Are the ink tanks installed correctly? Press [Open] and lift up the scanning unit (printer cover). Press “PUSH” on the ink tanks and check that they are securely inserted. Also, check that the ink tanks are inserted in the correct slots ( p. 9-2).
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2. Is the server set up for printer sharing? Set up the server for printer sharing ( 3. Is the server set up to allow your system access to the shared printer? Set up the server to allow your system access to the shared printer.
2. Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the [Properties] dialog box, on the Main tab, click [Manual] in Color Adjustment, then click [Set]. In the [Manual Color Adjustment] dialog box, reduce the intensity with the Intensity slider.
4. See Paper does not feed properly on p. 10-3. 5. Are the ink tanks installed correctly? Press [Open] and lift up the scanning unit (Printer cover). Press “PUSH” on the tanks and check that they are securely inserted. 6. Print the nozzle check pattern ( Paper comes out but there is nothing copied on it.
In this case, connect the USB cable directly to the computer. If you want to connect the printer and computer via a USB 2.0-compatible hub, follow the steps below to modify the INI file. It is recommended that before opening the file in step 1 below, you make a backup copy of the file in another folder before making any changes to it.
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2. Double click [Scanners and Cameras]. (Windows XP: In the [Control Panel] window, click [Printers and Other Hardware], then [Scanners and Cameras].) 3. In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is recognized. If not, remove the...
The image you have scanned looks dirty (or documents are printed with streaks). 1. If the image looks grainy, increase the scan resolution ( Software Guide). 2. Display the image at 100%. Some applications do not display an image well at small sizes. Try displaying the image at 100% magnification.
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Cannot receive a fax, cannot print a fax. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 10-14. 2. Is the Alarm light blinking? If it is blinking, see p. 10-18. 3. Is the machine making a noise and is the In Use/Memory light blinking? A telephone (or other peripheral device such as an answering machine or computer modem) is connected to the L jack.
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Cannot receive faxes automatically. 1. Is <FaxTel>, <FaxOnly>, <DRPD>, or <AnsMode> receive mode displayed on the bottom left of the LCD? If <Manual> is displayed, you cannot receive faxes unless you pick up the handset and either press [Start] or dial the remote receiving ID. If you want to receive faxes automatically which means not having to do anything when you are sent a fax, set the receive mode to <FAX/TEL AUTO SW>, <FAX ONLY MODE>, <DRPD>, or <ANS.MACHINE MODE>...
Problems sending faxes See the items marked with machine. See the items marked with your computer. Cannot send a fax. 1. Is the machine making a noise and is the In Use/Memory light blinking? The telephone line is connected to the t jack. Reconnect to the L jack ( 2.
Repeated errors occur when you send a fax. 1. Reduce the transmission start speed ( If there is a bad line or connection, reducing the transmission start speed may correct the error. Telephone problems See below if you have problems using the telephone. Cannot dial.
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“?” is printed in the index. Yellow “?”:The photograph data is large. Printing of this photograph may take a long time when printing in single frame, frame range, or all frame mode. Red “?”:The photograph data is damaged and cannot be printed on your machine. Cannot write to the memory card (write protect error displayed in Windows).
In Windows Explorer, you cannot display [Thumbnails] (Windows 2000). In Windows 2000, if you display the contents of a memory card in Windows Explorer, and change the display to [Thumbnails] on the [View] menu, the images may not display and the computer may freeze.
If the power disconnects unexpectedly User data and speed dialing settings are stored using the internal battery if there is a power failure or if you accidentally disconnect the power cord. However, all documents stored in memory will be deleted. If the power disconnects, the following will apply: •...
Gently gather the jammed paper to the center of the opening and then remove it. CAUTION • Be careful not to touch the components inside the machine. • If the jammed paper tears while you are pulling and you cannot remove the torn pieces, turn the machine off then on with the [ON/OFF (1 sec.)] key.
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Open the feeder cover. Raise the paper release lever A and slide the page under the roller towards the feeder cover. Pull out the jammed page from the ADF. Lower the paper release lever A, then close the feeder cover. •...
Canon Customer Care Center. CAUTION • If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. IMPORTANT •...
Chapter Machine settings Printing a list to check the current settings Before changing any settings, you can print the USER’S DATA LIST to check the current settings of your machine. For details, see the User’s Guide. Accessing the machine settings Follow this procedure to change a setting: Refer to the lists on the following pages to find the setting you want to change.
Settings NOTE • Default settings are shown in bold type. Menu: SPECIAL COPY Name Description 1. 2 on 1 Copies two pages on one page (letter- or A4-size only). — Copies without any borders (letter-, 4” × 6”-, 5” × 7”-, or 2.
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Menu: USER DATA Name 1. TEL REGISTRATION Fax Model 1. 1-TOUCH SPD DIAL 2. CODED SPEED DIAL 3. GROUP DIAL 2. FAX SETTINGS Fax Model 1. USER SETTINGS 1. DATE & TIME 2. DATE SETUP 3. UNIT TELEPHONE # Enters the fax/telephone number printed on faxes you 4.
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Name Description 3. ACTIVITY REPORT Enables/disables automatic printing of an ACTIVITY REPORT after every 20 transactions. 3. TX SETTINGS — 1. ECM TX* Enables/disables Error Correction Mode (ECM) during sending. 2. MID PAUSE SET Selects the pause length when you press [Redial/Pause]. 2 SEC (1 to 15) 3.
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Selects the direction of the reduction. DIMENSION 8. RX START SPEED Selects the speed at which the machine starts receiving. 33600bps 3. PRINTER SETTINGS — 1. QUIET MODE Enables/disables quiet printing mode. 2. EXTENSION AMOUNT For borderless printing or copying, selects the width cropped from the borders of the original image.
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Menu: RECEIVE MODE Fax Model Name Description FAX/TEL AUTO SW Selects <FAX/TEL AUTO SW> receive mode. FAX ONLY MODE Selects <FAX ONLY MODE> receive mode. DRPD Selects <DRPD> receive mode. MANUAL MODE Selects <MANUAL MODE> receive mode. ANS.MACHINE MODE Selects <ANS.MACHINE MODE> receive mode. Menu: MEMORY REFERENCE Fax Model These settings can only be accessed when there is a document in memory.
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Menu: PHOTO PRINT MODE Name Description 1. PHOTO PRINT MODE INDEX — SELECT PAPER SIZE Selects the print media size for the index. SELECT PAPER TYPE Selects the print media type for the index. ALL FRAMES — SELECT PAPER SIZE Selects the print media size for the photographs.
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Name Description DPOF — SELECT PAPER SIZE Selects the print media size for the photographs. SELECT PAPER TYPE Selects the print media type for the photographs. BORDERLESS PRINT If you select <PHOTO PAPER PRO>, enables/disables borderless printing for the photographs. 2.
Appendix General specifications Power source Power consumption Weight (Components attached) Dimensions Environmental conditions Liquid Crystal Display (LCD) Display languages Applicable standards ADF capacity Fax Model Multi-purpose tray capacity Appendix Specifications 120 V/60 Hz • Maximum: Approx. 39.1 W Approx. 51.5 W Fax Model •...
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Printable areas Specifications Note on printing area illustrations: Printing area: Canon recommends that you print within (dark shade) this area. Printable area: The area where it is possible to print. (light shade) However, printing in this area can adversely affect print quality or paper feed precision.
Ink tank colors/capacity * 1500 characters per page, normal text, at standard and plain paper mode with XP printer driver. ** Based on printing the ISO JIS-SCID No. 5 pattern at standard and plain paper mode with XP printer driver. Appendix •...
(Based on ITU-T No.1 Chart, standard mode.) • Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from memory (Based on Canon COLOR FAX TEST SHEET.) • UHQ™ (Ultra High Quality) image enhancement • Halftones: 64 levels of gray • Density adjustment: 3 levels Transmission/reception: 250 pages (Based on ITU-T No.1 Chart, standard mode.)
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(the “product”) that you have purchased, when purchased and used in the United States. The product that you have purchased is the only product to which this warranty card and the limited warranty provided by Canon and stated on the card apply.
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InstantExchange warranty program service. Your credit card number will be charged in an amount up to the cost of a new product (i) if you do not return your defective product to a Canon repair facility by the date specified by Canon and in the manner described below;...
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Index 2 (–) key 1-4 3 (+) key 1-4 ADF 1-3 loading documents in 2-2 requirements for loading 2-1 Alarm light 1-4 Aligning printhead 9-5, 9-6 All frames printing 4-6, 4-7 Automatic Document Feeder. see ADF B&W key 1-5 Black & white copying 5-1 sending from machine 7-3 Canceling...
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2-2 requirements for loading on 2-1 Power cord 1-1 problems 10-14 Print media recommended 2-3 setting size 2-4 setting type 2-4 Printer cover 1-3 Printhead 1-1 aligning 9-5, 9-6 cleaning 9-4 holder 1-3 Index maintaining 9-3 Printing document 3-1...
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Speed dialing registering 7-4 to 7-6 using 7-6 Start key 1-5 Stop/Reset key 1-5 Symbols, entering 7-2 System requirements 1-2 Telephone line cord 1-1 Telephone line type setting from machine 7-1 Telephone problems 10-12 Tone key 1-5 Transparencies CF-102 2-3 Tray cover 1-3 T-Shirt Transfers TR-201 2-3 USER DATA menu 11-3 to 11-5...
Quick Reference Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Australia Pty. Ltd. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia Canon Canada, Inc.