Acer TravelMate 4020 Series User Manual
Acer TravelMate 4020 Series User Manual

Acer TravelMate 4020 Series User Manual

Acer laptop user's guide
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TravelMate 4020 Series
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Summary of Contents for Acer TravelMate 4020 Series

  • Page 1 TravelMate 4020 Series User's Guide...
  • Page 2 Serial number: ___________________________________ Purchase date: ___________________________________ Place of purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies' product names or trademarks are used herein for identification purposes only and belong to their respective companies.
  • Page 3: First Things First

    First things first We would like to thank you for making the TravelMate series of notebook PC your choice for meeting your mobile computing needs. Your guides To help you use your TravelMate, we have designed a set of guides: First off, the Just for Starters...
  • Page 4: Taking Care Of Your Computer

    To turn the power off, do any of the following: • Use the Windows shutdown command Click on Start, Turn Off Computer, then click on Turn Off. • Use the power button You can also shut down the computer by closing the display cover, or by pressing the sleep hotkey <Fn>...
  • Page 5: Taking Care Of Your Battery Pack

    FCC certification and your warranty. To prevent radio interference to the licensed service, this device is intended to be operated indoors, and installation outdoors is subject to licensing. For more information about our products, services, and support information, please visit our website: http://global.acer.com.
  • Page 6: Table Of Contents

    Ejecting the optical (CD or DVD) drive tray Using a computer security lock Audio Adjusting the volume Using the system utilities Acer eManager Acer GridVista (dual-display compatible) Launch Manager Norton AntiVirus Frequently asked questions Requesting service International Travelers Warranty (ITW)
  • Page 7 Entering passwords Setting passwords Expanding through options Connectivity options Fax/data modem Built-in network feature Universal Serial Bus (USB) PC Card slot BIOS utility Boot sequence Enable disk-to-disk recovery Password Using software Playing DVD movies Power management Acer eRecovery Create backup...
  • Page 8 Restore from backup Create factory default image CD Re-install bundled software without CD Change password Troubleshooting Troubleshooting tips Error messages Regulations and safety notices ENERGY STAR guidelines compliance FCC notice Modem notices Important safety instructions Laser compliance statement LCD pixel statement Macrovision copyright protection notice Radio device regulatory notice General...
  • Page 9: A Travelmate Tour

    A TravelMate tour After setting up your computer as illustrated in the Just for Starters... poster, let us show you around your new TravelMate computer. Front view Item Description Display screen Also called Liquid-Crystal Display (LCD), displays computer output. Microphone Internal microphone for sound recording.
  • Page 10: Closed Front View

    Item Description Click buttons The left and right buttons function like the left and (left, center right mouse buttons; the center button serves as a 4-way and right) scroll button. Touchpad Touch-sensitive pointing device which functions like a computer mouse. Status Light-Emitting Diodes (LEDs) that light up to show the indicators...
  • Page 11: Left View

    Icon Item Microphone jack Headphone/speaker/ line-out jack USB 2.0 port Latch Left view Item Optical drive LED indicator Optical drive eject button Emergency eject hole Description Accepts input from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Connect to USB 2.0 devices (e.g., USB mouse, USB camera).
  • Page 12: Right View

    Right view Icon Item PC Card slot eject button PC Card slot Two USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port Ventilation slots Rear view Icon Item DC-in jack External display (VGA) port Security keylock Description Ejects the PC Card from the slot. Accepts one Type II PC Card.
  • Page 13: Base View

    Base view Item Hard disk bay Battery release latch Battery bay Battery lock Cooling fan Memory compartment Description Houses the computer's hard disk (secured with screws). Releases the battery for removal. Houses the computer's battery pack. Locks the battery in place. Helps keep the computer cool.
  • Page 14: Features

    Features Microprocessor Intel® Centrino™ Mobile Technology, featuring: Intel® Pentium® M Processor 725/730/740/750/760/770 or higher • • Intel® 915GM Express chipset Memory 256/512 MB of DDR2 SDRAM standard, upgradeable to 2048 MB • with dual soDIMM modules 512 KB flash ROM BIOS •...
  • Page 15 Keyboard and pointing device 88/89-key Windows keyboard • Ergonomically-centered touchpad pointing device with scroll • function Acer FineTouch™ keyboard with a 5-degree curve • I/O ports One Type II PC Card slot • One RJ-11 phone jack (V.92, 56Kbps modem) •...
  • Page 16 Environment • Temperature: Operating: 5°C ~ 35°C Non-operating: -20°C ~ 65°C • Humidity (non-condensing): Operating: 20% ~ 80% RH Non-operating: 20% ~ 80% RH System Microsoft® Windows® XP Home/Pro • ACPI 1.0b support • DMI 2.0-compliant • Wi-Fi®-compliant • Power 8-cell (65W) or 4-cell (32W) Li-ion battery pack •...
  • Page 17: Indicators

    Indicators The computer has three easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Icon Function Description Caps Lock Lights up when Caps Lock is activated.
  • Page 18: Easy-Launch Buttons

    > and one user-programmable button. Press < > to run the Acer eManager. Please see "Acer eManager" on page 19. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
  • Page 19: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad basics The following items show you how to use the touchpad: •...
  • Page 20 Function Left button (1) Execute Quickly click twice. Select Click once. Drag Click and hold, then use finger on the touchpad to drag the cursor. Access context menu Scroll Note: When using the touchpad, keep it — and your fingers — dry and clean.
  • Page 21: Using The Keyboard

    Using the keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...
  • Page 22: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 23 Brightness <Fn> + < ← > Brightness down Description Displays help on hotkeys. Launches Acer eSettings in Acer eManager. See "Acer eManager" on page 19. Launches Acer ePowerManagement in Acer eManager. See "Acer eManager" on page 19. Puts the computer in Sleep mode.
  • Page 24: Special Keys

    Special keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Either press " " at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5>...
  • Page 25: Ejecting The Optical (Cd Or Dvd) Drive Tray

    Ejecting the optical (CD or DVD) drive tray To eject the optical drive tray when the computer is turned on, press the drive eject button. When the power is off, you can eject the drive tray by using the emergency eject hole.
  • Page 26: Audio

    Audio The computer comes with 16-bit high-fidelity AC'97 stereo audio, and dual stereo speakers. Adjusting the volume Adjusting the volume on the computer is as easy as pressing some buttons. See "Hotkeys" on page 14 for more information on adjusting the speaker volume.
  • Page 27: Using The System Utilities

    Using the system utilities Note: The system utilities work under Microsoft Windows XP only. Acer eManager The innovative Acer eManager software is designed for easy access to frequently used functions. Press < interface, which features four main settings: Acer ePowerManagement, Acer ePresentation, Acer eRecovery and Acer eSettings.
  • Page 28: Acer Gridvista (Dual-Display Compatible)

    Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:...
  • Page 29: Launch Manager

    Acer GridVista is simple to set up: Run Acer GridVista and select your preferred screen configuration for each display from the taskbar. Drag and drop each window into the appropriate grid. Enjoy the convenience of a well-organized desktop. Note: Please ensure that the resolution setting of your second monitor is set to the manufacturer's recommended value.
  • Page 30: Norton Antivirus

    Norton AntiVirus Norton AntiVirus is an anti-virus software that finds and repairs infected files, and protects against viruses to keep your computer data safe and secure. How do I check for viruses? A Full System Scan scans all files on your computer. To perform a system scan: Start Norton AntiVirus.
  • Page 31: Frequently Asked Questions

    Frequently asked questions The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I pressed the power button, but the computer does not start or boot up. Look at the power indicator: •...
  • Page 32 No audio is heard from the computer. Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute all option. •...
  • Page 33: Recovery Cds

    Note: To activate the BIOS utility, press <F2> during POST. To start the recovery process: Restart the system. While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process. Refer to the on-screen instructions to perform system recovery.
  • Page 34: Requesting Service

    Place your proof-of-purchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.
  • Page 35: Taking Your Notebook Pc With You

    Taking your notebook PC with you This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: Save any open files. Remove any media, floppy disks or compact disks from the drive(s).
  • Page 36: What To Bring To Meetings

    Note: If the Sleep indicator is off, the computer has entered Hibernation mode and is turned off. If the power indicator is off but the Sleep indicator is on, the computer has entered Sleep mode. In both cases, press and release the power button to turn the computer back on.
  • Page 37: Special Considerations

    Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat.
  • Page 38: Special Considerations

    Special considerations In addition to the guidelines for taking the computer home, follow these guidelines to protect your computer while traveling: • Always take the computer as carry-on luggage. • If possible, have the computer inspected by hand. Airport security X-ray machines are safe, but do not put the computer through a metal detector.
  • Page 39: Securing Your Computer

    Securing your computer Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock A security keylock notch, located on the chassis of the computer, lets you connect a Kensington-compatible computer security lock.
  • Page 40: Entering Passwords

    Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you press <F2> to enter the BIOS utility at boot-up. • Type the Supervisor Password and press <Enter>...
  • Page 41: Expanding Through Options

    Expanding through options Your notebook PC offers you a complete mobile computing experience. Connectivity options Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. For instructions on how to connect different external devices to the computer, read the following section.
  • Page 42: Built-In Network Feature

    Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network.
  • Page 43: Pc Card Slot

    PC Card slot The Type II PC Card slot of the computer accepts PC Cards that enhance the usability and expandability of the computer. These cards should have a PC Card logo on them. PC Cards (formerly PCMCIA) are add-on cards for portable computers, giving you expansion possibilities long afforded by desktop PCs.
  • Page 44: Bios Utility

    Reinstall the battery pack, and reconnect the AC adapter. Turn on the computer. The computer automatically detects and reconfigures the total memory size. Please consult a qualified technician or contact your local Acer dealer. BIOS utility The BIOS utility is a hardware configuration program built into your computer's BIOS.
  • Page 45: Enable Disk-To-Disk Recovery

    Enable disk-to-disk recovery To enable disk-to-disk recovery (hard disk recovery), activate the BIOS utility, then select Main from the categories listed at the top of the screen. Find D2D Recovery at the bottom of the screen and use the <F5> and <F6> keys to set this value to Enabled.
  • Page 46: Power Management

    Note: To change the region code, insert a DVD movie of a different region into the DVD drive. Please refer to the online help for more information. Power management This computer has a built-in power management unit that monitors system activity.
  • Page 47: Acer Erecovery

    Acer eRecovery Acer eRecovery is a tool to quickly backup and restore the system. You can create and save a backup of the current system configuration to hard disk, CD or DVD. Acer eRecovery consists of the following functions: Create backup...
  • Page 48: Restore From Backup

    Press <Alt> + <F10> to open the Acer eRecovery utility. Enter the password to proceed. The default password is six zeros. In the Acer eRecovery window, select Recovery actions and click Next. Select the desired restore action and follow the onscreen instructions to complete the restore process.
  • Page 49: Change Password

    Select the desired driver/application and follow the instructions on screen to re-install. At first launch, Acer eRecovery prepares all the needed software and may take few seconds to bring up the software content window. Change password Acer eRecovery and Acer disk-to-disk recovery are protected by a password that can be changed by the user.
  • Page 50: Troubleshooting

    Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 51: Regulations And Safety Notices

    Regulations and safety notices ENERGY STAR guidelines compliance As an ENERGY STAR partner, Acer Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules.
  • Page 52: Declaration Of Conformity For Eu Countries

    Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada. Declaration of Conformity for EU countries Hereby, Acer, declares that this notebook PC series is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. (Please visit http://global.acer.com/products/notebook/reg-nb/index.htm for complete documents.)
  • Page 53: Modem Notices

    Modem notices Notice for USA This equipment complies with Part 68 of the FCC rules. Located on the modem is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.
  • Page 54: Notice For Australia

    List of applicable countries EU member states as of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the Netherlands, Austria, Portugal, Finland, Sweden, United Kingdom Estonia, Latvia, Lithuania, Poland, Hungary, Czech Republic, Slovak Republic, Slovenia, Cyprus and Malta. Usage allowed in the countries of European Union, as well as Norway, Switzerland, Iceland and Liechtenstein.
  • Page 55 Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's specifications, the associated equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is not less than 5 seconds between the end of one call attempt and the beginning of another.
  • Page 56: Important Safety Instructions

    Important safety instructions Read these instructions carefully. Save them for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a water-moistened cloth for cleaning.
  • Page 57: Laser Compliance Statement

    If the product has been dropped or the case has been damaged. If the product exhibits a distinct change in performance, indicating a need for service. The notebook PC series uses lithium batteries. Replace the battery with the same type as the product's battery we recommend in the product specification list.
  • Page 58: Lcd Pixel Statement

    ADVARSEL: LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN LCD pixel statement The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.
  • Page 59: European Union (Eu)

    European Union (EU) This device complies with the essential requirements of the European Council Directives listed below: 73/23/EEC Low Voltage Directive EN 60950 • 89/336/EEC Electromagnetic Compatibility (EMC) Directive • EN 55022 • EN 55024 EN 61000-3-2/-3 • 99/5/EC Radio & Telecommunications Terminal Equipment (R&TTE) Directive Art.3.1a) EN 60950 •...
  • Page 60: The Fcc Rf Safety Requirement

    LAN Mini PCI Card built in to the screen section and all persons. Note: The Acer wireless Mini PCI adapter implements a transmission diversity function. The function does not emit radio frequencies simultaneously from both antennas. One of the antennas is selected automatically or manually (by users) to ensure good quality radiocommunication.
  • Page 61: Canada - Low-Power License-Exempt Radio Communication Devices (Rss-210)

    An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of the internal antenna will void the FCC certification and your warranty. Canada — Low-power license-exempt radio communication devices (RSS-210) Common information Operation is subject to the following two conditions: 1.
  • Page 62: Environmental Policy Declaration

    Do not throw this electronic device into the trash when discarding. To reduce the environmental impact of WEEE (Waste Electrical and Electronic Equipment) and minimize the volume of WEEE entering landfills, please reuse and recycle. Refer to www.acer.com for further information regarding Acer's environmental protection practices. Environmental Labels: Do not throw this electronic device into the trash when discarding.
  • Page 63: Federal Communications Comission Declaration Of Conformity

    Address of responsible party: Contact person: Tel: Fax: Notebook PC TravelMate 4020 TravelMate 402xxx ("x" = 0 - 9, a - z, or A - Z) Acer America Corporation 2641 Orchard Parkway San Jose, CA 95134 Mr. Young Kim 408-922-2909 408-922-2606...
  • Page 64: Declaration Of Conformity For Ce Marking

    Declaration of Conformity for CE Marking Name Acer Inc Address 8F, 88, Sec. 1, Hsin Tai Wu Rd., Hsichih, Taipei Hsien 221, Taiwan Contact person: Mr. Easy Lai Tel: 886-2-8691-3089 Fax: 886-2-8691-3000 E-mail: easy_lai@acer.com.tw Declares that product: Notebook PC Trade name:...
  • Page 65: Index

    Index AC adapter caring for audio adjusting the volume troubleshooting battery pack caring for BIOS utility brightness hotkeys caps lock on indicator care AC adapter battery pack computer CD-ROM ejecting ejecting manually troubleshooting cleaning computer computer caring for cleaning disconnecting features indicators keyboards...
  • Page 66 num lock on indicator numeric keypad embedded password types PC Card ejecting inserting ports printer troubleshooting problems CD-ROM display keyboard printer startup troubleshooting questions setting location for modem use safety CD or DVD FCC notice general instructions modem notices scroll lock security keylock passwords...

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