Canon IMAGE RUNNER 5050 Network Manual
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Canon IMAGE RUNNER 5050 Network Manual

Canon all in one printer user manual
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Network Guide
Network Guide
Please read this guide before operating this product.
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After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon IMAGE RUNNER 5050

  • Page 1 Network Guide Network Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 Ot¯ imageRUNNER 5075/5065/5055/5050 Network Guide...

  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
  • Page 5 • PS Printer Driver Installation and Instructions • UFR II Printer Driver Installation and Instructions • Mac OS X PS Printer Driver Installation and Instructions • Mac OS X UFR II Printer Driver Installation and Instructions • Fax Driver Installation and Instructions •...

  • Page 6: How This Manual Is Organized

    Includes the network settings, specifications, glossary, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 7: Table Of Contents

    Contents Preface ............ix How To Use This Manual.
  • Page 8 Communication Environment Setup ....... .2-11 Chapter 3 Using a TCP/IP Network TCP/IP Network Setup Procedures .
  • Page 9 UNIX/Linux ..........3-62 Mac OS X .
  • Page 10 Windows 98/Me ..........5-12 Windows 2000/XP/Server 2003/Vista .

  • Page 11: Preface

    Thank you for purchasing the Canon imageRUNNER 5075/5065/5055/5050. Please read this manual thoroughly before operating the product to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 12: Keys And Buttons Used In This Manual

    Keys and Buttons Used in This Manual The following symbols and key/button names are a few examples of how keys and buttons to be clicked or pressed are expressed in this manual: • Control Panel Keys: Examples: • Touch Panel Display Keys: Examples: •...

  • Page 13: Abbreviations Used In This Manual

    Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft ® Windows Microsoft ® Windows ® Microsoft Windows ® Microsoft Windows ® Microsoft Windows Server™ 2003 operating system: ® Microsoft Windows Vista™ operating system: ®...

  • Page 14: Legal Notices

    Legal Notices Trademarks Canon, the Canon logo, imageRUNNER, NetSpot, imageWARE, MEAP, and the MEAP logo are trademarks of Canon Inc. Adobe, Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated. Apple, AppleTalk, EtherTalk, LocalTalk, Macintosh, Mac OS, and Power Macintosh are trademarks of Apple Inc.

  • Page 15: Copyright

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 17: Before You Start

    Before You Start This chapter describes what you need to know before you start using the machine, including the network environments with which the machine is compatible, and how to check the network environment you are using. Optional Equipment and System Requirements....... . 1-2 Printing or Sending a Fax from a Computer .

  • Page 18: Optional Equipment And System Requirements

    Optional Equipment Requirements The following optional equipment is required for printing or sending a fax from a computer: IMPORTANT For more information on the equipment needed, consult your local authorized Canon dealer. ■ Printing • If you want to use the UFR II/PCL printer driver - UFR II/PCL/PS Printer Kit •...

  • Page 19: System Requirements

    System Requirements The following network and system environments are compatible when printing or sending a fax from a computer: IMPORTANT • If you are using the optional imagePASS, see the manual provided with the optional imagePASS for details on the system requirements. •...
  • Page 20 ■ With a NetBIOS Network: • Compatible OS - Microsoft Windows 98 - Microsoft Windows Me - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional - Microsoft Windows XP Professional - Microsoft Windows XP Home Edition - Microsoft Windows Server 2003 - Microsoft Windows Vista Ultimate - Microsoft Windows Vista Business - Microsoft Windows Vista Home Premium...

  • Page 21: Using E-Mail/I-Fax

    - Citrix MetaFrame XP Using E-Mail/I-Fax Optional Equipment Requirements • Universal Send Kit IMPORTANT For more information on the equipment needed, consult your local authorized Canon dealer. System Requirements The following system environments are confirmed for using the e-mail/I-fax functions: •...

  • Page 22: Sending Data

    Optional Equipment Requirements • Universal Send Kit IMPORTANT For more information on the equipment needed, consult your local authorized Canon dealer. System Requirements The following network and system environments are compatible when sending data from the machine to a file server, depending on the type of network used: IMPORTANT •...
  • Page 23 ■ With a TCP/IPv4 Network (Using FTP): • Compatible servers - Microsoft Windows 2000 Server and Internet Information Services (IIS) 5.0 - Microsoft Windows XP Professional and IIS 5.1 - Microsoft Windows Server 2003 and IIS 6.0 - Microsoft Windows Vista Ultimate and IIS 7.0 - Microsoft Windows Vista Business and IIS 7.0 - Microsoft Windows Vista Home Premium and IIS 7.0 - Microsoft Windows Vista Home Basic and IIS 7.0...
  • Page 24 ■ With a TCP/IPv6 Network (Using WebDAV): • Compatible servers - Microsoft Windows Server 2003 and IIS 6.0 - Solaris Version 9 or later, and Apache 2.0 or later • Compatible protocol for the WebDAV server - TCP/IPv6 IMPORTANT If you connect to the internet via a proxy, the proxy server must support IPv6. ■...

  • Page 25: Checking Your Network Environment

    Checking Your Network Environment Refer to the following examples to confirm the network environment that is connected to the machine, and then perform the necessary operations for that environment. IMPORTANT If you are using the optional imagePASS, see the manual provided with the optional imagePASS.

  • Page 26: Sample Macintosh Network

    Sample Macintosh Network In Mac OS 8/9, the AppleTalk (EtherTalk) protocol is used. In Mac OS X, either the AppleTalk (EtherTalk), TCP/IP, or NetBIOS (NetBIOS over TCP/IP) protocol can be used. To use the e-mail/I-fax function or to send data, the TCP/IP protocol is required. After configuring the settings in accordance with Chapter 2, "Settings Common to the Network Protocols,"...

  • Page 27: Using A Network With Various Types Of Computers

    Using a Network with Various Types of Computers If there are various types of computers on the network, the network operations you are required to perform depend on the type of computers being used. For example, if you are using Windows XP and Macintosh computers, you will need to specify the settings described in both "Sample Windows Network"...
  • Page 28 1-12 Checking Your Network Environment...

  • Page 29: Settings Common To The Network Protocols

    Settings Common to the Network Protocols This chapter describes setting items common to the network protocols, which are required for using the machine in a network environment. Before specifying the settings of the desired protocol (Chapters 3 to 6), be sure to set the items explained in this chapter. (If you are using the optional imagePASS, see the manual provided with the optional imagePASS.) Network Environment Setup Procedures .

  • Page 30: Network Environment Setup Procedures

    Network Environment Setup Procedures Before using the machine in a network environment, it is necessary to perform the following setup procedures. Network Cable Connection (See "Connecting the Machine to a Computer or Network," on p. 2-3.) Connect the machine to the network using the network cables. Interface Settings (See "Interface Settings,"...

  • Page 31: Connecting The Machine To A Computer Or Network

    Connecting the Machine to a Computer or Network The machine can be connected to a computer or network with a USB cable or 10Base-T/100Base-TX Ethernet cable. IMPORTANT • External USB devices (e.g., memory, keyboard, mouse, etc.) are not supported. • A USB cable or network cable are not included in this package.
  • Page 32 If you are using a mixed 10 Base-T/100 Base-TX environment, devices on the network (hubs, routers, etc.) must support the mixed environment. For more information, consult your local authorized Canon dealer. • After connecting the network cable, perform the following operations. (For more information, see the relevant descriptions.)

  • Page 33: Connecting To A Usb Interface

    Connecting to a USB Interface You can connect the machine to a computer with a USB port via a USB cable. The machine is USB 2.0 Hi-Speed compatible. The drivers, and utility that matches the operating system on your computer will be installed. For more information on installing the driver through a USB connection, see Chapter 2, "Getting Started,"...
  • Page 34 The appropriate USB interface differs depending on the operating system of the connected computer as follows. For more information, consult your local authorized Canon dealer. - Windows 98/Me: USB Full-Speed (USB 1.1 equivalent) - Windows 2000/XP/Server 2003/Vista: USB 2.0 Hi-Speed/USB Full-Speed (USB 1.1 equivalent) - Mac OS 8/9/X (10.3.2 or earlier): USB Full-Speed (USB 1.1 equivalent)

  • Page 35: Touch Panel Display Transition

    Touch Panel Display Transition The following is a flow diagram of the touch panel display used in this manual. Specify the network settings from the Additional Functions screen displayed by pressing (Additional Functions). See this diagram to specify the various network settings, in accordance with the procedures in Chapters 3 to 6.
  • Page 36 IMPORTANT Settings specified from the control panel become effective after the machine is restarted, after the procedure. Turn OFF the machine, wait at least 10 seconds, and then turn it ON. NOTE If the System Manager ID and password are set, enter them. (See Chapter 6, "System Manager Settings,"...

  • Page 37: Interface Settings

    Interface Settings This section describes how to specify the interface settings from the control panel. If you are configuring the settings for the first time, use the control panel of the machine. After configuring the settings, you can change them using software other than the control panel of the machine.
  • Page 38 On the Network Settings screen, press [Ethernet Driver Settings] ➞ specify the following. ● If you want the machine to automatically determine the communication mode and Ethernet type: ❑ <Auto Detect>: [On] If you reconnect the network cable (for example, reconnect the cable to a different Ethernet hub) with the machine's main power switch ON, the Auto Detect function will not work even if you set <Auto Detect>...

  • Page 39: Communication Environment Setup

    Communication Environment Setup This section describes how to set up the environment for communication between the machine and computers on your network. If you are configuring the settings for the first time, use the control panel of the machine. After configuring the settings, you can change them using software other than the control panel of the machine.
  • Page 40 SNMP v. 1 • If you want to use a Canon printer driver or utility, press [On] for both <Use SNMP v. 1> and [Enable Dedicated Port] (for IPv4 only). • You can restrict the IP addresses of computers on which items can be set or browsed.
  • Page 41 ● If you want to specify a Community Name 1 ❑ Press [Community Name 1 Settings] ➞ [On] ➞ specify the settings for <MIB Access Permission> and the community name in [Community Name]. You can also change the community name in [Community Name] to a name other than 'public'.
  • Page 42 NOTE An SNMP v. 3 user with the following settings is registered by default. Delete or change these settings as necessary. - User: initial - MIB Access Permission: Read/Write - Security Settings: Auth Yes/Encrypt Yes - Authent. Algorithm: MD5 - Authent. Password: initial - Encryption Password: initial ●...
  • Page 43 ● If you want to edit the context: ❑ Press [Context Settings] ➞ edit the context. If you want to add a context, press [Register] to add a new context. If you want to change a context, select the context you want to change ➞ press [Edit] to change the context.
  • Page 44 IMPORTANT • If you want to use a Canon printer driver or utility, press [On] for both <Use SNMP v. 1> and [Enable Dedicated Port]. • You can restrict the IP addresses of computers on which items can be set or browsed.
  • Page 45 IMPORTANT If the optional UFR II/PCL/PS Printer Kit is activated, take note of the following: - If the print job is sent from a Macintosh computer to a PS printer, you cannot specify whether to spool under this option. Spooling is determined by the name of the printer selected in the Macintosh screen.
  • Page 46 2-18 Communication Environment Setup...

  • Page 47: Using A Tcp/Ip Network

    Using a TCP/IP Network This chapter describes the settings and procedures necessary to connect and use the machine with a TCP/IP network. TCP/IP Network Setup Procedures ......... 3-2 Protocol Settings.

  • Page 48: Tcp/Ip Network Setup Procedures

    • The Remote UI (via a web browser) • Canon utilities (NetSpot Device Installer, etc.) Computer Settings for Printing/Sending a Fax (See "Setting Up a Computer for Printing/ Sending a Fax," on p. 3-43.) Specify the settings for each computer you use for printing or sending a fax. (Optional equipment is required to print or send a fax from a computer.

  • Page 49: Protocol Settings

    Protocol Settings This section describes how to specify the protocol settings for the machine using the control panel. If you are configuring the settings for the first time, use the control panel of the machine. After configuring the settings, you can change the content by using software other than the control panel of the machine.
  • Page 50 In [IP Address Settings], specify the following. ● Using a fixed IP address: ❑ [DHCP], [RARP], and [BOOTP]: [Off] Enter the appropriate values in [IP Address], [Subnet Mask], and [Gateway Address]. NOTE It takes about two minutes to check whether the DHCP, BOOTP, or RARP settings can be used.
  • Page 51 On the TCP/IP Settings screen, press [DNS Settings] ➞ [DNS Server Address Settings]. In <IPv4>, specify the following. If you want to use dynamic DNS updating, enter the IPv4 address of the DNS server in [Primary DNS Server]. If you do not want to set up a secondary DNS server, enter <0.0.0.0>. IMPORTANT If you set [BOOTP] or [DHCP] to 'On' in step 2, the IP address of a DNS server you set manually will be overwritten.
  • Page 52 On the DNS Settings screen, press [DNS Host Name/Domain Name Settings] ➞ in <IPv4>, specify the following. Enter the name of the machine as [Host Name], and the network domain name of the machine as [Domain Name]. If you want to use dynamic DNS updating, it is necessary to set a host name and domain name.
  • Page 53 NOTE • If you have a DHCP server running Windows 2000 Server that uses the DHCP service and want to register the machine's DNS record, configure the following settings in the DHCP server: - In the DHCP server, right-click the [Scope] icon ➞ click [Properties]. In the [DNS] sheet of the displayed dialog box, select [Automatically update DHCP client information in DNS] ➞...
  • Page 54 On the TCP/IP Settings screen, press [RAW Print Settings] ➞ specify the following. Specify the Raw print settings if you are using the optional UFR II/PCL/PS Printer Kit or the optional Super G3 FAX Board. [On]: You can use Raw as the print application. If you want to establish bidirectional communication using Port 9100, press [On] for <Bidirectional Communication>.
  • Page 55 On the TCP/IP Settings screen, press [FTP Print Settings] ➞ specify the following. Specify the FTP print settings if you are using the optional UFR II/PCL/PS Printer Kit. [On] for <Use FTP printing>: You can use FTP as the print application. In [User], enter the login user name for access to the FTP server.
  • Page 56 [On] for <Use WSD>: You can use WSD (Web Services for Devices) as the print application. <Use WSD Browsing> is automatically set to 'On' if you set <Use WSD> to 'On', and enables device information to be obtained using WSD. If you want to respond to multicast discovery requests, set <Use Multicast Discovery>...
  • Page 57 [On]: You can use IPP as the print application. Pressing [On] for [IPP Print Settings] automatically sets [Use HTTP] to 'On'. To use SSL to encrypt the IPP data, press [On] for <Use SSL>. If you are using IPP authentication, press [On] for <Use Authentication> ➞ enter the user name to use for IPP authentication in [User], and the password to use for IPP authentication in [Password].
  • Page 58 On the TCP/IP Settings screen, press [Use HTTP] ➞ specify the following. [On]: You can use the Remote UI or IPP. Pressing [Off] for [Use HTTP] automatically sets [Remote UI] (in the System Settings screen) and [IPP Print Settings] to 'Off'. On the TCP/IP Settings screen, press [Proxy Settings] ➞...
  • Page 59 If you want to use proxy authentication, press [Authentication Settings] ➞ [On] for <Use Proxy Authentication> ➞ enter the user name to use for proxy authentication in [User], and the password to use for proxy authentication in [Password]. IMPORTANT If the optional UFR II/PCL/PS Printer Kit is activated, you can print a file in the PDF or PS format by specifying its URL using the Remote UI.
  • Page 60 ● If you want to restrict the IPv4 addresses of computers from which data (print/fax/I-fax job) can be sent to the machine: ❑ <Apply Settings> of [Permit IPv4 Address] for <RX/Print Range>: [On] Press [Register] ➞ store only one IPv4 address or a range of IPv4 addresses that are to be permitted.
  • Page 61 IMPORTANT • You can register up to eight IPv4 addresses or IPv4 address ranges. • The IPv4 address '0.0.0.0' cannot be specified. • The value of [First Address] for [Multiple Addresses] should be smaller than or equal to that of [Last Address]. •...
  • Page 62 IMPORTANT • Up to 100 MAC addresses can be specified. • If you select [On] for <Apply Settings>, you will become unable to access from MAC addresses which have not been specified. Check the MAC addresses carefully before specifying them. If the corresponding MAC address does not exist, you will become unable to access the network.

  • Page 63: Confirming Tcp/Ip Settings (Ipv4)

    Confirming TCP/IP Settings (IPv4) The following is the procedure for confirming that the network connections are properly set. On the TCP/IP Settings screen, press [IPv4 Settings] ➞ [PING Command]. In [PING Command], check the following. Pressing [Start] after entering the desired IP address existing on the network displays the result of the PING command on the touch panel display.

  • Page 64: Tcp/Ip Settings (Ipv6)

    IMPORTANT • If you set the startup time of the machine's network function by following the procedure in "Startup Time Settings," on p. 3-42, execute the PING command only after the time set as the startup time passes. • If you connect the machine to a switching hub, the machine may not be able to connect to a network even though your network settings are appropriate.
  • Page 65 ■ Stateless address (0 to 6) A stateless address is automatically set using the machine's MAC address and the prefix (information indicating the network belonged to) included in the RA (Router Advertisement) notified by the router when the machine is started. ■...
  • Page 66 On the IPv6 Settings screen, press [Stateless Address Settings] ➞ specify the following. [On] for <Use Stateless Address>: A stateless address is automatically set when the machine is started. NOTE The stateless address is discarded when the machine is restarted (with the machine's main power switch ON).
  • Page 67 On the IPv6 Settings screen, press [Use DHCPv6] ➞ specify the following. [On] for <Use DHCPv6>: You can use DHCPv6 to obtain a stateful address from a DHCP server. On the IPv6 Settings screen, press [IP Address Range Settings] ➞ specify the following. You need to set <RX/Print Range>...
  • Page 68 ● If you do not want to restrict the IPv6 addresses of computers from which data (print/fax/I-fax job) can be sent to the machine: ❑ <Apply Settings> of [Permit IPv6 Address] for <RX/Print Range>: [Off] ❑ <Apply Settings> of [Reject IPv6 Address] for <RX/Print Range>: [Off] ●...
  • Page 69 ● If you want to restrict the IPv6 addresses of computers on which the machine setting items can be set or browsed (using the Remote UI or a utility): ❑ <Apply Settings> of [Permit IPv6 Address] for <Setting/Browsing Range>: [On] Press [Register] ➞...
  • Page 70 On the TCP/IP Settings screen, press [DNS Settings] ➞ [DNS Server Address Settings]. In <IPv6>, specify the following. If you want to use dynamic DNS updating, enter the IPv6 address of the DNS server in [Primary DNS Server]. If you do not want to specify a secondary DNS server, leave [Secondary DNS Server] blank.
  • Page 71 On the DNS Settings screen, press [DNS Host Name/Domain Name Settings] ➞ in <IPv6>, specify the following. [On] for <Use Same Host Name/Domain Name as IPv4>: You can set the same host name or domain name used with IPv4 communication for IPv6 communication.

  • Page 72: Confirming Tcp/Ip Settings (Ipv6)

    [On] for <Register Stateful Address>: You can automatically register a stateful address in the DNS server using dynamic DNS updating. IMPORTANT Windows 2000 Server and Windows Server 2003 do not support DHCPv6 servers. Confirming TCP/IP Settings (IPv6) The following is the procedure for confirming that the TCP/IPv6 network connections are properly set.

  • Page 73: Key Pair And Server Certificate Settings For Encrypted Ssl Communication

    IMPORTANT • If you set the startup time of the machine's network functions by following the procedure in "Startup Time Settings," on p. 3-42, execute the PING command only after the time set as the startup time passes. • If you connect the machine to a switching hub, the machine may not be able to connect to a network even though your network settings are appropriate.
  • Page 74 On the TCP/IP Settings screen, press [Certificate Settings] ➞ [Generate Key]. Press [Generate SSL Key] ➞ specify the following. In [Key Name], enter a name for the key pair ➞ select a key length. IMPORTANT • Up to 24 alphanumeric characters can be entered for [Key Name]. •...
  • Page 75 Press [Next] ➞ set the self-signed server certificate. You cannot set an end date which is earlier than the start date. Set at least one of the following items ➞ press [Start Key Generatn] to generate a key. You cannot issue a server certificate if all the items are left blank. When using IPPS printing with Windows Vista, make sure to enter the IP address of the machine in [Common Name].

  • Page 76: Registering A Key Pair File And Server Certificate File Installed From A Computer

    Registering a Key Pair File and Server Certificate File Installed from a Computer You can install a key pair from a computer in order to use encrypted SSL communication for IPP printing, e-mail and I-faxes, the Remote UI, MEAP functions via a web browser, and device information delivery, or confirm Department IDs and passwords.

  • Page 77: Editing Key Pairs And Server Certificates

    Editing Key Pairs and Server Certificates You can confirm the settings of registered key pairs and server certificates. You can also erase unnecessary key pairs and server certificates, and set the default key pair. The key pair set as the default key pair is used for SSL communication. On the TCP/IP Settings screen, press [Certificate Settings] ➞...
  • Page 78 ● If you want to erase a registered key pair: ❑ Select the key pair to erase ➞ press [Erase]. IMPORTANT The key pair with If SSL is set to 'On' for any of the following items, that key pair cannot be erased. The key pair can be erased when all of the settings are set to 'Off'.

  • Page 79: Registering A Ca Certificate File Installed From A Computer

    NOTE • The key pair with (default) displayed to the left of it is set as the default key pair. To change the default key pair, select a key pair which does not have displayed to the left of it. •...

  • Page 80: Editing A Ca Certificate

    Editing a CA Certificate You can confirm the settings of registered CA certificates. You can also erase unnecessary CA certificates. On the TCP/IP Settings screen, press [Certificate Settings] ➞ [CA Certificate List] ➞ specify the following. ● If you want to confirm a CA certificate: ❑...

  • Page 81: Generating And Confirming A Key Pair And Device Signature Certificate And User Certificate For Adding Digital Signatures To Pdf Files

    Generating and Confirming a Key Pair and Device Signature Certificate and User Certificate for Adding Digital Signatures to PDF Files The machine can add the following two types of digital signatures to PDF files. This section describes the procedures for specifying and confirming the settings necessary for adding digital signatures to PDF files using the control panel of the machine.
  • Page 82 On the TCP/IP Settings screen, press [Certificate Settings] ➞ [Generate Key]. Press [Generate/Update Device Signature Key] ➞ [Yes]. IMPORTANT You can register only one key pair. NOTE The name of the generated/updated key pair is set to 'Device Signature Key'. To confirm a key pair and device certificate, see "Confirming a Key Pair and Device Certificate,"...

  • Page 83: Confirming A Key Pair And Device Certificate

    Confirming a Key Pair and Device Certificate The following procedure describes how to confirm a key pair and device certificate generated/updated in "Setting a Key Pair and Device Certificate," on p. 3-35. On the TCP/IP Settings screen, press [Certificate Settings] ➞ [Key and Certificate List] ➞...

  • Page 84: Confirming A Key Pair And User Certificate

    Confirming a Key Pair and User Certificate The following procedure describes how the system manager can confirm the key pairs and user certificates for all users. Install the key pair and user certificate used for adding a user signature to PDF files from a computer.

  • Page 85: E-Mail/I-Fax Settings

    If [Certificate Verification] is grayed out or <The key is corrupted or invalid.> is displayed, you cannot use the key pair. After erasing the corrupted or invalid key pair, install a new key pair and user certificate from a computer. (See the Remote UI Guide ●...
  • Page 86 ● If you want to receive e-mail/I-faxes using the machine's own SMTP receiving function: ❑ Register the host name of the machine with the DNS server ➞ specify the following. Press [On] for <SMTP Receipt> ➞ press [Off] for <POP>. In [E-mail Address], enter the e-mail address your machine will use.
  • Page 87 IMPORTANT • If the POP server does not support SSL encryption, data is not encrypted when [On] is selected for <Allow SSL (POP)>. • In order to select [On] for <Allow SSL (POP)> to allow SSL transmission, it is necessary to generate a key pair in advance. For instructions on how to generate a key pair, see "Generating a Key Pair and Server Certificate,"...

  • Page 88: Startup Time Settings

    IMPORTANT If the SMTP host does not support encryption, data is not encrypted when [On] is selected for <Allow SSL (SMTP Send)>. ● If you are using an SMTP server that does not require authentication for sending e-mail: ❑ In [SMTP Server], enter the SMTP server IP address or name using the keyboard on the touch panel display.

  • Page 89: Setting Up A Computer For Printing/Sending A Fax

    Setting Up a Computer for Printing/Sending a Fax After you have completed the protocol settings for printing and sending a fax with the machine, you are ready to set up each of the computers for printing or sending a fax. ■...
  • Page 90 NOTE • It is recommended that you install Canon LPR2 when using Raw or IPP in Windows 98/ Me/2000/XP/Server 2003. Canon LPR2 enables you to set ports easily. For more information, see the Canon LPR2 User's Guide (PDF manual). For instructions on how to display the Canon LPR2 User's Guide, see the Network Quick Start Guide.

  • Page 91: Printer Connection Method (Lpd/Raw)

    Printer Connection Method (LPD/Raw) Windows 98/Me ■ Installing a New Driver Check the settings for <RX/Print Range> in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen to see whether the IP address of the computer in which a driver is to be installed is permitted.

  • Page 92: Windows 2000/Xp/Server 2003/Vista

    Port after Installing the Driver," on p. 3-46. ■ Changing the Port after Installing the Driver Install Canon LPR2, and change the port settings. For instructions on how to install Canon LPR2 and set ports, see the User's Guide User's Guide...
  • Page 93 ■ Installing a New Driver Check the settings for <RX/Print Range> in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen to see whether the IP address of the computer in which a driver is to be installed is permitted. For details, see step 17 in "TCP/IP Settings (IPv4),"...
  • Page 94 ■ Changing the Port after Installing the Driver Install Canon LPR2, and change the port settings. If you are using Windows Vista or you do not want to use Canon LPR2, proceed to step 2. For instructions on how to install Canon LPR2 and set ports, see the...
  • Page 95 IP address or printer host name ➞ exit the Wizard. If the dialog box displays <Additional Port Information Required>, follow the instructions on the screen to search again, or click [Standard] ➞ click [Canon Network Printing Device with P9100] under [Device type].

  • Page 96: Mac Os X

    If you want to use the PS printer driver See the • If you want to use a PS printer driver provided by Apple Inc. For instructions on how to install the corresponding PPD file from Canon, see Network Quick Start Guide documentation provided with your Macintosh. IMPORTANT If you are using the optional imagePASS, for details, see the manual provided with the optional imagePASS.
  • Page 97 Log in to a workstation as a superuser ➞ set up the spooling system. ● Example using Solaris 1.x: ❑ Add the following to the /etc/printcap file: <Print queue name>|<comment>:\ :lp=<device special file>:\ :sd=<spool directory>:\ :rm=<printer IP address or host name>: ●...

  • Page 98: Printer Connection Method (Ipp/Ipps)

    <RX/Print Range> after installing a driver, you cannot print or send a fax from the computer. After installing Canon LPR2, restart the computer. For instructions on how to install Canon LPR2 and set ports, see the User's Guide User's Guide Install the driver.

  • Page 99: Windows 2000/Xp/Server 2003/Vista

    Standard Port]. When you have finished installing the drivers, use Canon LPR2 to set the ports. For instructions on how to install Canon LPR2 and set ports, see the User's Guide (PDF manual). For instructions on how to display the...
  • Page 100 Check the settings for <RX/Print Range> in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen to see whether the IP address of the computer in which a driver is to be installed is permitted. For details, see step 17 in "TCP/IP Settings (IPv4),"...

  • Page 101: Mac Os X 10.3 Or Later

    Follow the instructions on the screen to complete the installation. Mac OS X 10.3 or later If you are using the optional UFR II/PCL/PS Printer Kit, and a PS printer driver provided by Apple Inc. with the Mac OS, you can use IPP as the print application. After installing the PPD file according to the Network Quick Start Guide, specify the print settings according to the instructions in the documentation provided with your Macintosh.

  • Page 102: Printer Connection Method (Wsd)

    IMPORTANT • Up to three clients can be logged in simultaneously to its FTP server. • You cannot perform manipulation of files (changing file names, deleting, etc.) on the FTP server by using FTP commands. Printer Connection Method (WSD) The following procedure describes how to perform printing with WSD when using Windows Vista.

  • Page 103: Setting Up A Computer As A File Server

    Setting Up a Computer as a File Server To send data from the machine to a computer on your network, you need to specify the settings of the computer for receiving data. You can send data over a TCP/IP network to any of the following: •...

  • Page 104: Ftp Server Settings

    FTP Server Settings Windows 2000/XP/Server 2003/Vista This section describes the procedures for using the default home directory under [Default FTP Site]. To use other settings, enter the FTP site and home directory by referring to the IIS documentation. It is recommended that the FTP server be configured by the network administrator. In the following procedures, items displayed on the screens for Windows 2000 are used.
  • Page 105 In the [Default FTP Site Properties] dialog box, on the [Home Directory] sheet, select both [Read] and [Write]. Right-click [My Computer] ➞ click [Properties] to open the [System Properties] dialog box ➞ confirm [Full computer name]. Setting Up a Computer as a File Server 3-59...
  • Page 106 Right-click [My Computer] ➞ click [Manage] to open the [Computer Management] window ➞ under [System Tools], in [Local Users and Groups], right-click the [Users] folder ➞ click [New User]. In the [New User] dialog box, enter the user name in [User name] ➞...
  • Page 107 Set a recipient address using the control panel. Sample recipient setting: • Server side settings: [Full Computer Name]: starfish.organization.company.com Create a directory named "share" in the specified FTP server's home directory "\lnetpub\ftproot", and then set "share" as the data destination. •...

  • Page 108: Unix/Linux

    UNIX/Linux For more information on the system requirements for using a UNIX/Linux computer as an FTP server, see "System Requirements" in "Sending Data," on p. 1-6. In some environments, detailed settings may be required in order to use FTP. For details, consult your network administrator.

  • Page 109: Mac Os X

    IMPORTANT • To use the host name of the above example for [Host Name], it is necessary to use a DNS server. (This applies even if the machine and the FTP server are in the same subnet.) If no DNS server is available, the host name setting should be specified using the IP address of the FTP server.
  • Page 110 Set a recipient address using the control panel. Sample recipient setting: • Server side settings (set using the above procedure): Create a folder named "iR_Folder" in the [Public] folder in the [Home] folder of the user named "yoko," and then specify the iR_Folder as the folder to which files are sent.

  • Page 111: Ftp Server For Imageware Gateway

    FTP Server for imageWARE Gateway An FTP server for imageWARE Gateway is required for receiving data from the machine, when used with imageWARE Gateway. Set up the FTP server for imageWARE Gateway ➞ specify the folder to store data sent from the machine. For more information, see the NOTE •...

  • Page 112: Webdav Server Settings

    WebDAV Server Settings The WebDAV sending function is a function for sending scanned image files, image files for received faxes, or image files sent from the User Inboxes or Memory RX Inbox of the machine, to a WebDAV server directory on the Internet or your intranet, using the WebDAV protocol.
  • Page 113 Create a virtual directory. ❑ Start IIS ➞ from the IIS snap-in, select the Web site to add a directory to. ❑ On the [Action] menu, point to [New] ➞ select [Virtual Directory]. ❑ Follow the instructions on the Virtual Directory Creation Wizard to complete the creation of the directory.
  • Page 114 • The machine's address settings: <Protocol>: [Host Name]: https://starfish.cse.canon.co.jp/ [Folder Path]: \export\share\home\users\ [User]: [Password]: IMPORTANT • Up to 128 alphanumeric characters can be entered for [Host Name] on the control panel. Also, up to 255 alphanumeric characters can be entered for [Folder Path].

  • Page 115: Apache For Windows 2000/2000 Server/Xp/Server

    Apache for Windows 2000/2000 Server/XP/Server 2003/UNIX/Linux/ Mac OS X The following procedures describe how to create the "users/user_name/WebDAV" directory using the procedure for creating the directory under "C:/Program Files/ Apache Group/Apache2" in the Windows file system as an example. IMPORTANT •...
  • Page 116 ❑ Specify the server name. Directive to be changed: • Before change #ServerName localhost:80 • After change #ServerName localhost:80 ServerName Apache-Server.ccm.canon.co.jp:80 ❑ Change the user directory. Directive to be changed: • Before change UserDir "My Documents/My Website" • After change #UserDir "My Documents/My Website"...
  • Page 117 • The machine's address settings: <Protocol>: WebDAV [Host Name]: https://Apache-Server.ccm.canon.co.jp/ [Folder Path]: /~user_name/WebDAV/ [User]: User name for the Basic and Digest authentication methods of the WebDAV server [Password]: Password for the Basic and Digest authentication method of the WebDAV server IMPORTANT •...
  • Page 118 3-72 Setting Up a Computer as a File Server...
  • Page 119 Using a NetWare Network (Windows) This chapter describes settings and procedures for using the machine with a NetWare network. NetWare Network Setup Procedures ........4-2 NetWare Print Service Settings .

  • Page 120: Netware Network Setup Procedures

    To specify the settings from the computer, use: • NWADMIN or PCONSOLE (Novell software provided with NetWare) • Canon utilities (NetSpot Device Installer, etc.) Protocol Settings (See "Protocol Settings," on p. 4-8.) Specify the protocol settings. To specify the settings, use: •...

  • Page 121: Netware Print Service Settings

    • NWADMIN or PCONSOLE (Novell software provided with NetWare) • Canon utilities (NetSpot Device Installer, etc.) IMPORTANT • To specify the print service settings from NWADMIN or NetSpot Device Installer, the computer must have Novell Client (NetWare Client by Novell) installed.

  • Page 122: Setup Using Netware Administrator Or Pconsole

    ■ Queue Server Mode and Remote Printer Mode The machine supports both the queue server mode and the remote printer mode. • Queue Server Mode If the machine is used in the queue server mode, all print server functions are provided by the machine itself;...

  • Page 123: Using Pconsole In The Queue Server Mode Or Remote Printer Mode In The Bindery Mode (Netware 3.2)

    ❑ If you are using the remote printer mode, select [Parallel] from [Type] ➞ click [Communication] to open the [Parallel Communication] dialog box. Select [LPT1] from [Port], and [Manual load] under [Connection type]. Under [Interrupts], specify the appropriate setting for your environment ➞ click [OK] to close the [Parallel Communication] window.
  • Page 124 ❑ Enter the name of the queue you are setting up ➞ press [ENTER] on the keyboard. ❑ Select the name of the queue you specified ➞ press [ENTER] on the keyboard. ❑ Select [Queue Servers] ➞ press [ENTER] on the keyboard. ❑...
  • Page 125 ❑ Select the queue you set up in step 3 ➞ press [ENTER] on the keyboard. Press [ESC] on the keyboard repeatedly until you return to the [Exit PCONSOLE] window ➞ select [Yes] to quit PCONSOLE. If you are using the remote printer mode, start the print server. ❑...

  • Page 126: Protocol Settings

    Used in the remote printer mode (Bindery mode print service). • [NDS PServer]: Used in the queue server mode (NDS print service). • [NPrinter]: Used in the remote printer mode (NDS print service). IMPORTANT If [NetWare Settings] is not displayed, consult your local authorized Canon dealer. Protocol Settings...
  • Page 127 Press [Settings] ➞ specify the print service details. Screen for setting NDS PServer Specify the same tree, context, file server, and print server names that you specified in "NetWare Print Service Settings," on p. 4-3. (Settings differ depending on the print service. For print service settings, see "Network Setting Items,"...
  • Page 128 ❑ Press [Log In] ➞ in the Enter Network Password screen, enter the name and password of a user to whom the browse right is granted. If the browse right is limited to the specific user, it is necessary to log in to NetWare as a user to whom the browse right is granted.
  • Page 129 ● Setting Bindery PServer or RPrinter using the keyboard on the touch panel display: ❑ In [File Server], enter the name of the file server to which the desired print server belongs ➞ in [Print Server], enter the name of the desired print server. ❑...

  • Page 130: Setting Up A Computer For Printing/Sending A Fax

    Setting Up a Computer for Printing/Sending a Fax After you have completed specifying the NetWare print service settings and printer protocol settings, you are ready to set up each of the computers for printing or sending a fax. IMPORTANT Optional equipment is required to print or send a fax from a computer. For the equipment needed, see "Optional Equipment and System Requirements,"...

  • Page 131: Setting Up A Computer As A File Server

    Setting Up a Computer as a File Server To send data from the machine to a computer on your network, you need to specify the settings of the computer for receiving data. This section describes how to set up a computer as a file server. IMPORTANT •...
  • Page 132 If you send data to the "data" directory under "share_vol" in the above tree structure, the settings of the host name and the folder path differ depending on the location of a user account. • Example 1 If "SALES_JP" contains the user account "jenkins" [Host Name]: SALES_JP.SALES.TREE=CANON [Folder Path]: share_vol\data [User]: [Password]: 4-14...
  • Page 133 • Example 2 If "SALES_US" contains the user account "john" [Host Name]: SALES_US.SALES.TREE=CANON [Folder Path]: share_vol.SALES_JP.\data (One dot is required before \data.) [User]: CN=john [Password]: (Password for the above user) • Example 3 If "SALES" contains the user account "smith"...
  • Page 134 IMPORTANT • If you want to use [Browse] to specify each item, make sure you press [Browse] after the expiration of the time specified in "Startup Time Settings," on p. 3-42. • Up to 128 alphanumeric characters can be entered for [Host Name] on the control panel.

  • Page 135: Using A Netbios Network

    Using a NetBIOS Network This chapter describes settings and procedures for using the machine with a NetBIOS network. NetBIOS Network Setup Procedures ........5-2 Protocol Settings.

  • Page 136: Netbios Network Setup Procedures

    NetBIOS Network Setup Procedures To use a NetBIOS network, it is necessary to perform the following procedures. Protocol Settings (See "Protocol Settings," on p. 5-3.) Specify the protocol settings. To specify the settings, use: • The machine's control panel • The Remote UI (via a web browser) Computer Settings for Printing/Sending a Fax (See "Setting Up a Computer for Printing/ Sending a Fax,"...

  • Page 137: Protocol Settings

    Protocol Settings This section describes how to specify the protocol settings for the machine using the control panel. If you are configuring the settings for the first time, use the control panel of the machine. After configuring the settings, you can change them using software other than the control panel of the machine.
  • Page 138 On the Network Settings screen, press [SMB Server Settings] ➞ specify the following. [On] for <Use SMB Server>: You can use the SMB server. In [Server], enter the name of a computer that the machine connects to, using the keyboard on the touch panel display. Be sure to enter a unique name that does not exist as a name for another computer or printer on the same network.
  • Page 139 On the TCP/IP Settings screen, press [WINS Configuration] ➞ specify the following. [On] for <WINS Resolution>: You can resolve the name with WINS. Enter the IPv4 address of a WINS server in [WINS Server Address]. Enter the [Scope ID] settings if a scope ID is set on the computer in the network environment you are using.

  • Page 140: Setting Up A Computer For Printing/Sending A Fax

    Setting Up a Computer for Printing/Sending a Fax After you have completed the protocol settings, you are ready to set up each of the computers for printing or sending a fax. IMPORTANT Optional equipment is required to print or send a fax from a computer. For the equipment needed, see "Optional Equipment and System Requirements,"...

  • Page 141: Windows 98/Me

    Windows 98/Me The following is the procedure for specifying a NetBIOS network with Windows 98/ In the [Network] dialog box, on the [Configuration] sheet, if both [Client for Microsoft Networks] and [File and printer sharing for Microsoft Networks] do not appear, click [Add] ➞ follow the instructions on the screen to install these components.

  • Page 142: Windows 2000/Xp/Server 2003/Vista

    Windows 2000/XP/Server 2003/Vista The following is the procedure for specifying a NetBIOS network with Windows 2000/XP/Server 2003/Vista. In the following procedures, items displayed on the screens for Windows 2000 are used. The items displayed may differ according to your operating system. NOTE If you are using Windows Vista, a dialog box may be displayed while you are performing the procedure.

  • Page 143: Printer Connection Method

    Printer Connection Method Windows If Windows 2000/XP/Server 2003/Vista is on your network, the following procedure enables you to set up a print server for more efficient management of network printers. Once a print server is set up, print jobs can be managed by the print server.

  • Page 144: Mac Os X 10.3 Or Later

    Install the driver. Install the driver according to the following procedures indicated in the manual for each driver. (The UFR II printer driver is not available for Windows 98/Me.) • If you want to use the PCL printer driver See the procedure for standard installation in Chapter 2, "Getting Started," in PCL Driver Guide •...

  • Page 145: Setting Up A Computer As A File Server

    Setting Up a Computer as a File Server To send data from the machine to a computer on your network, you need to specify the settings of the computer for receiving data. You can send data over a NetBIOS network to a Windows or Samba (UNIX/Linux) shared folder. This section describes how to configure a shared folder.

  • Page 146: Connecting To A Netbios Network And Configuring A Shared Folder

    Connecting to a NetBIOS Network and Configuring a Shared Folder Windows 98/Me If a suitable Windows 2000/XP/Server 2003/Vista machine is available on your network, it is recommended that you configure that machine as a file server instead of using a Windows 98/Me machine. In the following procedures, items displayed on the screens for Windows 98 are used;...
  • Page 147 On the [Access Control] sheet, select the level of access control. If you select [User-level access control], specify a domain in which a list of users and groups is saved. On the [Identification] sheet, confirm the computer name. Setting Up a Computer as a File Server 5-13...
  • Page 148 Open the properties dialog box of the folder you want to share ➞ on the [Sharing] sheet, click [Share As] ➞ enter the share name in [Share Name]. If [Share-level access control] is selected in step 3 for [Access Type], select either [Full] or [Depends on Password] ➞...
  • Page 149 • The machine's recipient settings: <Protocol>: Windows (SMB) [Host Name]: \\swan\share (Shared folder path) [Folder Path]: \Images [User]: (Not required if you have selected [Share-level access control] in step 3) [Password]: Password entered in the above step. IMPORTANT • If you want to use [Browse] to specify each item, make sure you press [Browse] after the expiration of the time specified in "Startup Time Settings,"...

  • Page 150: Windows 2000/Xp/Server 2003/Vista

    Windows 2000/XP/Server 2003/Vista It is recommended that the file server be configured by the network administrator. The number of users or clients that can access a server running Windows 2000/XP/ Server 2003/Vista is limited. After this number of users or clients is reached, it is not possible to send to a server running Windows 2000/XP/Server 2003/Vista.
  • Page 151 Restart the computer if prompted. Confirm the computer name. If you are using Windows 2000, right-click the [My Computer] icon ➞ click [Manage] to open the [Computer Management] window. Right-click the [Computer Management (Local)] icon ➞ click [Properties] to open the [Computer Management (Local) Properties] dialog box.
  • Page 152 Right-click the [My Computer] icon ➞ click [Manage] to open the [Computer Management] window ➞ under [System Tools], in [Local Users and Groups], from the [Users] folder, click [New User]. In the [New User] dialog box, enter the user name in [User name] ➞...
  • Page 153 NOTE In an Active Directory environment, the procedures for setting up users differ from the above. For details, see the Windows manual. Open the properties dialog box of the folder you want to share ➞ on the [Sharing] sheet, click [Share this folder] ➞ enter the share name in [Share name].
  • Page 154 ❑ Click [Permissions] to display the dialog box. Select or add the users or groups to whom you want to give access to the shared folder ➞ under [Permissions], select both [Change] and [Read]. ● To create a shared folder on an NTFS format disk: ❑...
  • Page 155 Sample recipient setting: • Server side settings (set and confirmed in the above step.): [Computer name]: swan [Share Name]: share Create a folder called 'Images' within share, and then specify Images as the recipient for sending. • The machine's Recipient Settings: <Protocol>: Windows (SMB) [Host Name]:...

  • Page 156: Samba (Unix/Linux)

    NOTE • You can send data using the following formats. A DNS server is required for the latter case: \\192.168.2.100\share \\host_name.organization.company.com\share • You can also specify the user name in the address using the following formats: - domain_name\user_name (up to 15 alphanumeric characters for the domain name, and up to 20 for the user name) - user_name@organization.company.com (up to 128 characters in total) Note that the latter is only applicable when sending to a Windows 2000/XP/Server...
  • Page 157 • The machine's recipient settings: <Protocol>: Windows (SMB) [Host Name]: \\swan\share (Shared folder path) [Folder Path]: \Images [User]: User name entered in the above step. [Password]: Password for the above user. For a sample screen, see the example of Windows 2000/XP/Server 2003/Vista screen (see p.
  • Page 158 5-24 Setting Up a Computer as a File Server...

  • Page 159: Using An Appletalk Network (Macintosh)

    Using an AppleTalk Network (Macintosh) This chapter describes settings and procedures for printing via an AppleTalk network. AppleTalk Network Setup Procedures ........6-2 Protocol Settings.

  • Page 160: Appletalk Network Setup Procedures

    The machine's control panel • The Remote UI (via a web browser) • Canon utilities (NetSpot Device Installer, etc.) Macintosh Print Settings (See "Setting Up a Computer for Printing," on p. 6-4.) Specify the settings for each computer you use for printing. IMPORTANT •...

  • Page 161: Protocol Settings

    Protocol Settings This section describes how to specify the protocol settings for the machine using the control panel. If you are configuring the settings for the first time, use the control panel of the machine. After configuring the settings, you can change them using software other than the control panel of the machine.

  • Page 162: Setting Up A Computer For Printing

    Setting Up a Computer for Printing After you have completed the machine protocol settings, install the printer driver on the Macintosh that will do the printing, and then make the settings for the print destination. Specify the following settings according to the instructions in the manual for each driver.

  • Page 163: Troubleshooting

    Troubleshooting CHAPTER This chapter describes how to resolve printing problems. Network Connection Problems and Remedies ....... . . 7-2 Printing Problems and Remedies .

  • Page 164: Network Connection Problems And Remedies

    Network Connection Problems and Remedies This section describes the causes of network connection problems, and how to resolve them. Unable to Set up a Network Cause [Change Settings/Display Connection Confirm.] is set to 'Off'. Remedy Set [Change Settings/Display Connection Confirm.] to 'On'. <Check the network connection.>...
  • Page 165 Remedy Check the following: • If the dial-up router does not have to send packets via broadcast, change the router settings to ensure that it sends packets via a method other than broadcast. If dial-up router has to send packets via broadcast, check that the settings are correct.

  • Page 166: Printing Problems And Remedies

    Printing Problems and Remedies This section describes how to resolve basic printing problems. Unable to Install a Driver (TCP/IP Network) Cause The IP address of the computer in which a driver is to be installed is not permitted by the settings for <RX/Print Range> in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen.
  • Page 167 Remedy Check the following: • Confirm that the IPv4 addresses are properly set up. If the IPv4 addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating. • Confirm that the IPv6 addresses are properly set up. After checking the settings of the router, set <Use Stateless Address>...
  • Page 168 Cause 6 The IP address of the computer from which data (print/fax/I-fax job) is to be sent to the machine is not permitted by the settings for <RX/Print Rang> in [IP Address Range Settings] on the IPv4 or IPv6 Settings screen. Remedy Check the settings for <RX/Print Range>...
  • Page 169 • Confirm that the correct printer is set as the output destination for the computer that is printing. Confirm the output destination in [Printer] in [Control Panel]. Cause 4 If you are using an NDS PServer or Bindery PServer and the print server has a password setting, the machine's password setting is incorrect.
  • Page 170 Cause 4 The IPv4 address of the computer from which data (print/fax/I-fax job) is to be sent to the machine is not permitted by the settings for <RX/Print Range> in [IP Address Range Settings] on the IPv4 Settings screen. Remedy Check the settings for <RX/Print Range>...
  • Page 171 • Confirm that the proper printer has been selected as the destination. • Confirm that [AppleTalk] is active. • Confirm that the AppleTalk connection method is EtherTalk or Ethernet. Cause 4 An error message is displayed on the touch panel display of the machine. Remedy After confirming the error message, see Chapter 8, "Troubleshooting,"...

  • Page 172: Data Sending/File Sharing Problems And Remedies

    Data Sending/File Sharing Problems and Remedies This section describes how to resolve data sending/file sharing problems. Unable to Send Data/Share Files (FTP) Cause 1 The FTP server is not set correctly. Remedy Perform the following to check the server status. (If you are using Windows, perform these from the MS-DOS prompt or the command prompt.) •...
  • Page 173 Cause 3 The machine was turned OFF while sending data to the FTP server, and when the machine was turned back ON, it attempted to resend the data. (If a Windows 2000/XP/Server 2003/Vista FTP server is being used.) Remedy If power to the machine is turned OFF while data is being sent to the FTP server, the FTP server may hold the data in a writing-in-progress state.
  • Page 174 • Start the NWADMIN for this server. If [Root] is displayed at the upper left corner of the screen, the layer below it is the context. If [Root] is not displayed, go to the [View] menu ➞ click [Go Up a Level] to change to the display below [Root].
  • Page 175 <Check the server.> is displayed when you try to use a WebDAV server. Cause The WebDAV server is unavailable. Remedy Confirm the status of the WebDAV server. <TCP/IP error> is displayed when you try to send to a WebDAV server. Cause 1 The IPv4 address is set to '0.0.0.0', because it cannot be obtained automatically via DHCP, RARP, or BOOTP when the IPv4 address setting in SRAM is set to...
  • Page 176 Cause 2 The proxy server does not support SSL encrypted communication. Remedy If the WebDAV client is connected to the Internet via a proxy server, set the proxy server to use SSL. <Could not be sent.> is displayed when you try to send via a WebDAV server. Cause 1 An error occurred in the WebDAV server or proxy server.
  • Page 177 • Confirm the proxy server settings (see step 16 in "TCP/IP Settings (IPv4)," on p. 3-3.) Cause 2 Access to the destination was denied. Remedy Check the settings of the WebDAV server. Cause 3 The machine tried to access the destination via a proxy server without using SSL encrypted communication.

  • Page 178: Encrypted Ssl Data Communication Problems And Remedies

    Encrypted SSL Data Communication Problems and Remedies This section describes how to resolve encrypted SSL data communication problems. <The default key is not set. Check the [Key and Certificate List] settings in the Certificate Settings> is displayed when SSL is set. Cause The key pair or server certificate to use has not been registered.
  • Page 179 <Cannot register because the algorithm of this key is not supported.> is displayed when you try to register a key pair file. Cause You are trying to register a key pair file which uses the DSA algorithm. Remedy Register a key pair file which uses the RSA algorithm. You cannot use encrypted SSL communication for IPP printing, email/I-fax, the Remote UI, MEAP functions via a web browser, and device information delivery, or confirm Department IDs and passwords even after you have turned SSL on.
  • Page 180 <Digital sig. cert. access err.> is displayed. Cause 1 Access to the user certificate was denied when sending a PDF with a user signature. Remedy See "Generating and Confirming a Key Pair and Device Signature Certificate and User Certificate for Adding Digital Signatures to PDF Files" on p. 3-35 to confirm the user certificate settings.

  • Page 181: Appendix

    Appendix This chapter includes the network settings, specifications, glossary, and index. Network Setting Items........... . 8-2 Confirming Settings .

  • Page 182: Network Setting Items

    Network Setting Items If you are configuring the settings for the first time in "Interface Settings," on p. 2-9 and "TCP/IP Settings (IPv4)," on p. 3-3 or "TCP/IP Settings (IPv6)," on p. 3-18, use the control panel of the machine. After configuring the TCP/IP settings, you can change them using the Remote UI.
  • Page 183 ■ TCP/IP Settings Item Setting Description IPv4 Settings: IP Address Settings IP Address IP address Subnet Mask IP address Gateway Address IP address DHCP On/Off RARP On/Off BOOTP On/Off IPv4 Settings: PING Command PING Command IP Address IPv4 Settings: IP Address Range Settings* Apply Settings: On/Off RX/Print Range: Up to 8 IPv4 addresses...
  • Page 184 Item IPv6 Settings: Use IPv6 Use IPv6 IPv6 Settings: Stateless Address Settings Use Stateless Address IPv6 Settings: Manual Address Settings Use Manual Address Manual Address Prefix Length Default Router Addr. IPv6 Settings: Use DHCPv6 Use DHCPv6 Network Setting Items Default Setting Description Setting On/Off...
  • Page 185 Item Setting Description IPv6 Settings: PING Command IPv6 Address 39 Characters maximum Host Name 48 Characters maximum IPv6 Settings: IP Address Range Settings* Apply Settings: On/Off RX/Print Range: Up to 8 IPv6 addresses Reject IPv6 Address can be stored. RX/Print Range: Apply Settings: On/Off Permit IPv6 Address Up to 8 IPv6 addresses...
  • Page 186 DNS Settings: DNS Dynamic Update Settings: IPv6 DNS Dynamic Update Register Stateless Address Register Manual Address Register Stateful Address Network Setting Items Default Setting Description Setting CANON****** ("******" represents 47 Characters maximum the last six digits of a address) 47 Characters maximum (NULL) On/Off CANON****** ("******"...
  • Page 187 Item Setting Description WINS Configuration WINS Resolution On/Off WINS Server Address IP Address Node Type Auto Set, display only Scope ID 63 Characters maximum LPD Print Settings* LPD Print Settings On/Off On/Off LPD Banner Page* RAW Print Settings* RAW Print Settings On/Off Bidirectional On/Off...
  • Page 188 Item FTP Print Settings* Use FTP printing User Password WSD Print Settings* Use WSD Use WSD Browsing Use Multicast Discovery On/Off Use PASV Mode for FTP* Use PASV Mode for IPP Print Settings* IPP Print Settings Use SSL Use Authentication User Password *2 This item is available only if the optional UFR II/PCL/PS Printer Kit is activated by registering a license key, or the...
  • Page 189 Item Setting Description Multicast Discovery Response On/Off Scope Name Scope name to be used for a multicast discovery (32 Characters maximum) Certificate Settings: Generate Key: Generate SSL Key Key Name 24 Characters maximum Key Algorithm RSA, display only Key Length (bit) 512/1024 Start Date of Validity Month, Date, Year (01/...
  • Page 190 Item Certificate Settings: Generate Key Generate/Update Device Signature Key Certificate Settings: Key and Certificate List: Key and Certificate List for this Machine Default Key Settings Certificate Details Erase Certificate Settings: Key and Certificate List: Key and Certificate List for Users Certificate Details Erase *5 [Generate/Update Device Signature Key] is enabled if the optional Universal Send PDF Security Feature Set is...
  • Page 191 Item Setting Description Certificate Settings: CA Certificate List Certificate Details Version/Serial Number/ Signature Algorithm/ Issue Destination/Start Date of Validity/End Date of Validity/Issuer/ Public Key/Certificate Thumbprint/ Certificate Verification Erase Certificate Settings: Register Key and Certificate Key Name (24 Characters maximum) Register Password (24 Characters maximum) Erase...
  • Page 192 Item Use HTTP Use HTTP Proxy Settings* Use Proxy Server Address Port Number Use Proxy within the Same Domain Authentication Settings Use Proxy Authentication User Password *7 This item is available only if the optional UFR II/PCL/PS Printer Kit or the optional Web Access Software is activated by registering a license key.
  • Page 193 Item Setting Description Permitted Receiving MAC Address Settings Permitted Receiving Apply Settings: On/Off MAC Address Settings MAC addresses (a maximum of 100 addresses can be registered) Dept. ID Management Password Confirmation* Dept. ID Management On/Off Password Confirmation *2 This item is available only if the optional UFR II/PCL/PS Printer Kit is activated by registering a license key, or the optional Super G3 FAX Board is installed.
  • Page 194 Item Bindery PServer Settings Print Server File Server Print Server Password Printer Number Polling Interval Printer Form Buffer Size Service Mode RPrinter Settings Print Server File Server Printer Number 8-14 Network Setting Items Default Setting Description Setting 47 Characters (NULL) maximum 47 Characters (NULL)
  • Page 195 Item Setting Description NDS PServer Settings Print Server 64 Characters maximum Tree 32 Characters maximum 256 Characters Context maximum Print Server Password 20 Characters maximum Printer Number 0 to 254 Polling Interval 1 to 255 seconds Printer Form 0 to 255 Buffer Size 3 to 20 (KB units) Service only currently...
  • Page 196 ■ AppleTalk Settings* Item AppleTalk Phase Service Name Zone *1 This item is available only if the optional UFR II/PCL/PS Printer Kit is activated by registering a license key. ■ SMB Server Settings* Item Use SMB Server Server Workgroup Comment LM Announce SMB Printer Settings Use SMB...
  • Page 197 ■ SNMP Settings Item Setting Description Get Printer Mgmt Info On/Off from Host Use SNMP v. 1 On/Off Community Name 1 Settings Community Name 1 On/Off MIB Access Permission Read/Write/Read Only Community Name Community Name (32 Characters maximum) Community Name 2 Settings Community Name 2 On/Off MIB Access Permission Read/Write/Read Only...
  • Page 198 Item Context Settings Register Edit Erase ■ Enable Dedicated Port Settings Item Enable Dedicated Port ■ Spool Settings* Item Use Spooler *1 This item is available only if the optional UFR II/PCL/PS Printer Kit is activated by registering a license key, or the optional Super G3 FAX Board is installed.
  • Page 199 ■ Ethernet Driver Settings Item Setting Description Auto Detect On/Off Communication Mode Half Duplex/Full Duplex Ethernet Type 10 Base-T/100 Base-TX MAC Address Display only ■ E-Mail/I-Fax Settings* Item Setting Description SMTP Receipt On/Off On/Off Server name or IP SMTP Server address (48 Characters maximum) E-mail Address...
  • Page 200 Item Authent./Encryption POP AUTH Method POP Authentication before Sending SMTP Authentication (SMTP AUTH) User Password Allow SSL (POP) Allow SSL (SMTP Send) Allow SSL (SMTP Receive) NOTE Use the control panel of the device to set items which cannot be set using the Remote UI. 8-20 Network Setting Items Default...

  • Page 201: Confirming Settings

    Confirming Settings You can print a user's data list to confirm the network settings made from the machine's touch panel display. To print the Network user's data list shown below, press [Report Settings] ➞ [Network] ➞ [User Data List] ➞ [Yes] on the Additional Functions screen. 04/06/2007 FRI 04:32 iR5075 8-21...
  • Page 202 04/06/2007 FRI 04:32 iR5075 8-22 Confirming Settings...
  • Page 203 04/06/2007 FRI 04:32 iR5075 8-23 Confirming Settings...

  • Page 204: Viewing The Network Access Log

    Viewing the Network Access Log This machine logs attempts to gain access from IP addresses that it has been set to reject. The procedure for referring to the access log is as follows. For instruction on how to set the machine to permit or reject specific IP addresses, see step 17 in "TCP/IP Settings (IPv4),"...

  • Page 205: Vista

    Obtaining the Public Key of the Machine to Use SSL with Windows Vista If you want to use IPPS printing, it is necessary to obtain the public key of the machine and install it in Windows Vista by following the procedure below. Start the Remote UI of the machine ➞...
  • Page 206 If you deselected [Enable Protected Mode (requires restarting Internet Explorer)] in step 5, select it again. 8-26 Obtaining the Public Key of the Machine to Use SSL with Windows Vista...

  • Page 207: Specifications

    Specifications Specifications are subject to change without notice. Hardware Specifications Network Interface 10Base-T/100Base-TX (RJ-45) Software Specifications Protocol Supported TCP/IP Frame type: Print applications: IPX/SPX Frame type: Print applications: Frame type: NetBIOS* Print application: AppleTalk Print application: *1 IPv6 is not supported. Ethernet II LPD/Raw/IPP/IPPS/FTP/WSD* Ethernet II/Ethernet 802.2/Ethernet 802.3/...

  • Page 208: Glossary

    Glossary Numerics 10Base-T The Ethernet standard supporting data transfer rates up to 10 Mbps, which utilizes a twisted-pair cable. 100Base-TX The Ethernet standard supporting data transfer rates up to 100 Mbps, which utilizes two pairs of high-grade twisted-pair cables. Activity Report A record listing all documents that have been sent and received.
  • Page 209 Print Server (Point and Print) environment, it is necessary to install Canon Driver Information Assist Service on the server PC to set up the printer configuration automatically or use the Job Accounting feature.
  • Page 210 Community Name An identification keyword for SNMP (Simple Network Management Protocol). Confidential Fax Inbox A type of inbox for storing received fax/I-fax documents. If received fax/I-fax documents match the forwarding conditions, they are forwarded to the Confidential Fax Inbox corresponding to the forwarding conditions, without being printed. The documents can then be printed whenever necessary.
  • Page 211 Device Information Delivery Registering device information in your machine enables you to set the machine to deliver the same device information to other imageRUNNER machine models that are connected to the same network. This enables you to easily manage multiple machines at the same time.
  • Page 212 The Error indicator blinks a red light when a paper jam occurs or the machine has run out of toner or paper. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer. Ethernet An industry standard LAN (Local Area Network) system for connecting multiple computers.
  • Page 213 Protocol also governs the client program with which the user transfers files. Gamma Correction An adjustment to the overall brightness of a scanner, monitor, or printer. On your Canon machine, gamma correction refers to the degree of contrast on a printed document. Gateway Address The default address of a network or Web site.
  • Page 214 Adobe PostScript 3 or other PostScript applications. imageWARE Canon imageWARE is a software suite for business environments that provides functions to efficiently capture, create, manage, and distribute documents. The imageWARE suite also supports on-demand printing and publishing. For more information, please see the imageWARE Web site at http://www.imageware.com.
  • Page 215 Internet Printing Protocol. A protocol used between a client and a print server for carrying out remote printing over the Internet. IPPS Internet Printing Protocol Security. A protocol which performs encrypted SSL (Secure Sockets Layer) communication when using IPP. ITU-T See CCITT/ITU-T.
  • Page 216 When dialing or registering long distance numbers, you may need to insert a pause within or after the telephone number. The destination and length of the pause differ depending on the system. Contact your local authorized Canon dealer or local telephone company if you experience difficulty in long distance dialing.
  • Page 217 MAC address Media Access Control address. The hardware address of the network adapter of a computer connected to a local area network. MEAP Multifunctional Embedded Application Platform. A system enabling the installation of the Java platform and Java applications on your machine. Utilization of MEAP also enables you to install and uninstall MEAP applications.
  • Page 218 All of the functions that are conventionally conducted through the operation panel of the respective machines can be performed from one location. NetSpot Device Installer A Canon utility that automatically detects and installs printer drivers on local networks. NetWare Novell NetWare.
  • Page 219 OS/2 A family of multitasking operating systems developed by IBM for Intel x86-based computers. OS/2 provides a graphical user interface similar to Windows, as well as a command line interface similar to DOS. Add-ons to OS/2 enable it to run DOS and Windows applications.
  • Page 220 Portable Document Format. The page description language used in Adobe Systems' Acrobat document exchange system, which is restricted neither by device nor resolution. PDF displays documents in a way that is independent of the original application software, hardware, and operating system used to create those documents.
  • Page 221 PS (PostScript) Post Script. A representative page descriptive language developed by Adobe, which provides flexible font capability and high-quality graphics, especially for high-resolution printing. Queue server mode When the printer is used in NetWare's queue server mode, all print server functions are provided by the printer itself, and no other print server hardware or software is required.
  • Page 222 RX Password The RX Password is needed to send or receive documents to and from a fax machine that uses ITU-T standard subaddresses and passwords. If the passwords on both ends do not match, the fax is not transmitted. Numbers of up to 20 digits, including spaces, asterisks (*), and pound signs (#), can be used for the RX Password.
  • Page 223 SMTP Simple Mail Transfer Protocol. A TCP/IP protocol for sending messages from one computer to another on a network. SNMP Simple Network Management Protocol. The network management protocol of TCP/IP. In SNMP, agents, which can be hardware as well as software, monitor the activity of the various devices on the network and report to the network console workstation.
  • Page 224 Startup time If the machine is connected to a switching hub, it may not be able to connect to a network when it is powering ON. This occurs because the spanning tree process, performed between switching hubs, prevents them from communicating with each other immediately after the machine connects to the network.
  • Page 225 Switching hub A network connection box to which a number of computers can be connected. Conventional hubs send each data packet to every connected computer on the network, whereas a switching hub forwards data packets from the network to the appropriate computer, according to the packet's address.
  • Page 226 UFR II Ultra Fast Rendering II. A printing algorithm for realizing high-speed rendering. UFR II enables processing tasks to be executed and divided appropriately between the host PC and the printer to greatly reduce overall printing time. Ultra Fine A resolution mode for sending originals at 16 dots/mm x 15.4 lines/mm (eight times the standard resolution).
  • Page 227 WebDAV server Web-based Distributed Authoring and Versioning server. Storing files and folders on a WebDAV server enables users to share them over the Internet. WINS Windows Internet Name Service. A service for associating a NetBIOS name, which is a computer name or printer name on a NetBIOS network, with an IP address. To use WINS, a WINS server is required.

  • Page 228: Index

    Index Numerics 10Base-T, 2-4, 8-28 100Base-TX, 2-4, 8-28 Activity Report, 8-28 Add Port, 3-46 ADF, 8-28 Allow SSL (POP), 8-20 Allow SSL (SMTP Receive), 8-20 Allow SSL (SMTP Send), 8-20 Apache, 8-28 AppleTalk, 1-10, 6-2, 6-3, 8-16, 8-27 AppleTalk network, 1-5, 6-2, 7-8 AppleTalk network setup procedures, 6-2 AppleTalk settings, 6-3, 8-16 AppleTalk, 6-3, 8-16...
  • Page 229 Erase, 8-11 Canon Driver Information Assist Service, 8-29 CCITT/ITU-T, 8-29 Certificate Settings, 8-9, 8-10 CA Certificate List, 8-11 Generate Key, 8-9 Key and Certificate List, 8-10 Register CA Certificate, 8-11 Register Key and Certificate, 8-11 Change Settings/Display Connection Confirm, Checking your network, 1-9...
  • Page 230 Use Same Host Name/Domain Name as IPv4, DNS server, 8-31 DNS Server Address Settings, 8-5 Primary DNS Server, 8-5 Secondary DNS Server, 8-5 DNS Settings, 3-5, 8-5 DNS Dynamic Update Settings, 8-6 DNS Host Name/Domain Name Settings, 8-6 DNS Server Address Settings, 8-5 Domain, 8-31 Domain Name, 3-6, 8-6 dpi, 8-32...
  • Page 231 Orgnztion Unit, 8-9 Start Date of Validity, 8-9 State, 8-9 Generate/Update Device Signature Key, 8-10 Generating and confirming a key pair and device signature certificate and user certificate for adding digital signatures to pdf files, 3-35 Confirming a key pair and device certificate, 3-37 Confirming a key pair and user certificate, 3-38 Setting a key pair and device certificate, 3-35...
  • Page 232 Key and Certificate List for this Machine, 8-10 Certificate Details, 8-10 Default Key Settings, 8-10 Erase, 8-10 Key and Certificate List for Users, 8-10 Certificate Details, 8-10 Erase, 8-10 Key pair, 8-35 Key pair and server certificate settings for encrypted SSL communication, 3-27 Editing CA certificate, 3-34 Editing key pairs and server certificate, 3-31 Generating key pair and server certificate, 3-27...
  • Page 233 NetWare, 1-4, 8-13, 8-38 NetWare Administrator, 4-4 NetWare client software, 4-12 NetWare file server, 4-5, 4-7 NetWare network, 1-8, 4-2, 4-12 NetWare network setup procedures, 4-2 NetWare print server, 4-4 NetWare print service settings, 4-3 Types of print service, 4-3 Using NetWare Administrator or PCONSOLE, NetWare server, 1-11 NetWare Settings, 4-8, 8-13...
  • Page 234 POP Address, 8-19 POP AUTH Method, 8-20 POP Authentication before Sending, 8-20 POP Interval, 8-19 POP Password, 8-19 POP Server, 8-19 Port Number, 8-12 Primary DNS Server, 8-5 Print queue, 3-51 Direct, 3-49, 3-51 LP, 3-49, 3-51 Spool, 3-49, 3-51 Print Server, 8-14 Print server name, 4-9 Print Server Password, 8-14...
  • Page 235 Register, 8-11 Register Key and Certificate, 8-11 Erase, 8-11 Register, 8-11 Reject IPv4 Address, 8-3 Remote printer mode, 4-4, 4-5 Remote UI (Web browser), 3-13, 8-41 Resolution, 8-41 Response, 8-9 Rotary Pulse, 8-41 RPrinter, 4-4, 4-8 RPrinter Settings, 8-14 File Server, 8-14 Print Server, 8-14 Printer Number, 8-14 RX, 8-41...
  • Page 236 Community Name, 8-17 Community Name 1, 8-17 Community Name 2, 8-17 Community Name 1 Settings, 8-17 Community Name 2 Settings, 8-17 Context Settings, 8-18 Get Printer Mgmt Info from Host, 8-17 MIB Access Permission, 8-17 Use SNMP v. 1, 8-17 Use SNMP v.
  • Page 237 Proxy Settings, 3-12, 8-12 RARP, 3-4, 8-3 RAW Print Settings, 3-8, 8-7 Reject IPv4 Address, 3-13, 8-3 RX/Print Range, 3-13, 8-3 Scope ID, 8-7 Secondary DNS Server, 8-5 Server Address, 3-12, 8-12 Setting/Browsing Range, 3-14, 8-3 SNTP Settings, 8-7 Subnet Mask, 3-4, 8-3 Use HTTP, 3-12, 8-12 Use Multicast Discovery, 8-8 Use PASV Mode for FTP, 8-8...
  • Page 238 Using network with various types of computers, 1-11 Vector Graphics, 8-46 Viewing the Network Access Log, 8-24 Watermark, 8-46 WebDAV, 1-7, 8-46 WebDAV server, 8-47 WebDAV server settings, 3-66 Apache for Windows 2000/2000 Server/XP/ Server 2003/UNIX/Linux/Mac OS X, 3-69 IIS for Windows 2000/2000 Server/XP/Server 2003, 3-66 Windows network, 1-9 WINS (Windows Internet Name Service), 5-3,...
  • Page 240 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.

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