Canon FAXPHONE L75 User Manual

Canon FAXPHONE L75 User Manual

Canon fax machine user manual
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Canon FAXPHONE L75
Canon FAXPHONE L75
User's Guide

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Summary of Contents for Canon FAXPHONE L75

  • Page 1 Canon FAXPHONE L75 Canon FAXPHONE L75 User’s Guide...
  • Page 2 Your FAXPHONE L75 has been sold to you subject to the limited warranties set forth in the warranty cards. Further, Canon U.S.A. reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes.
  • Page 3: Connection Of The Equipment

    Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with your FAXPHONE L75. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 4: In Case Of Equipment Malfunction

    The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center.
  • Page 5 In order to program this information into your FAXPHONE L75, follow the instructions in Chapter 3 of this User’s Guide. Preface Canon U.S.A.
  • Page 6: Users In Canada

    Canon recommends an individual line following industry standards [e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX machine without “Camp On” signals is also permissible with your FAXPHONE L75. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
  • Page 7 à la condition seulement que la somme des Nombres d’équivalence Ringer de tous les appareils ne soit pas supérieure à 5. Preface CANON CANADA INC. 1-800-263-1121 24 HOURS A DAY, SEVEN DAYS A WEEK...
  • Page 8: Laser Safety

    Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 9: Table Of Contents

    Contents Chapter 1: Introduction Welcome ...1-2 Main Features of the FAXPHONE ...1-3 Using Your Documentation...1-4 How to Use This Guide...1-4 Type Conventions Used in This Guide...1-5 Customer Support ...1-6 Important Safety Instructions...1-7 Chapter 2: Setting Up Choosing a Location for the FAXPHONE ...2-2 Dimensions ...2-2 Unpacking the FAXPHONE ...2-3 Do You Have Everything? ...2-3...
  • Page 10 Chapter 5: Print Media Handling Print Media Requirements ...5-2 Printable Areas ...5-3 Selecting and Loading Print Media...5-4 Paper ...5-4 Envelopes ...5-4 Transparencies...5-6 Selecting Face-Up or Face-Down Delivery...5-7 Changing the Paper Size Setting...5-9 Adjusting the Toner Saver Setting...5-11 Chapter 6: Speed Dialing What is Speed Dialing? ...6-2 Speed Dialing Methods ...6-2 Registering One-Touch Speed Dialing ...6-3...
  • Page 11 Deleting a Document Set for Delayed Sending ...7-17 Chapter 8: Receiving Faxes Receiving Methods ...8-2 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode ...8-3 Setting Fax/Tel Mode ...8-3 Setting the Options for Fax/Tel Mode ...8-4 Receiving Faxes Manually: MANUAL MODE ...8-6 Setting MANUAL MODE...8-6 Receiving a Fax Manually ...8-6 Receiving Faxes Automatically: FAX ONLY MODE ...8-8...
  • Page 12 Making Copies ...10-2 Chapter 11: Reports and Lists Summary of Reports and Lists ...11-2 ACTIVITY REPORT...11-3 TX (Transmission) REPORT ...11-4 MULTI TX/RX (Transaction) REPORT ...11-5 RX (Reception) REPORT ...11-5 Chapter 12: Maintenance Periodic Cleaning...12-2 Cleaning the Machine’s Exterior ...12-2 Cleaning the Machine’s Interior ...12-2 Cleaning the Scanner Components...12-4 Replacing the FX3 cartridge...12-6 Chapter 13: Troubleshooting...
  • Page 13 SYSTEM SETTINGS Menu ...14-10 Appendix A: Specifications General Specifications ...A-2 Printer ...A-2 Facsimile...A-2 Copier ...A-3 Telephone ...A-3 Index ...I-1 xiii Preface...
  • Page 14 Preface...
  • Page 15 This chapter introduces you to the main features of the machine. It also explains how to get the most out of the documentation provided, and gives important safety instructions. Welcome ...1-2 Main Features of the FAXPHONE...1-3 Using Your Documentation ...1-4 How to Use This Guide ...1-4 Type Conventions Used in This Guide ...1-5 Customer Support ...1-6...
  • Page 16: Welcome

    Welcome Thank you for purchasing the Canon FAXPHONE L75 (hereafter referred to as the FAXPHONE or machine). Your machine is a complete multifunction system for your home or small office. It combines the following essential office machines into a single, convenient desktop machine.
  • Page 17: Main Features Of The Faxphone

    • Fast transmission speed with super G3 technology encoding—up to approximately 3 seconds* per page • 256-page* memory for storing faxes • Canon’s Ultra High Quality (UHQ in faxed photos • Error Correction Mode (ECM) to reduce transmission errors when sending to or receiving from fax machines with ECM capability •...
  • Page 18: Using Your Documentation

    Using Your Documentation Your machine includes the following four manuals: • FAXPHONE L75 User’s Guide (this guide): Refer to this guide (included in the CD- ROM) for instructions on setting up your machine, setting your machine to send and receive, and making copies. There is also information on selecting and loading print media and documents, instructions on machine maintenance, and a troubleshooting section to refer to if you have difficulties operating your machine.
  • Page 19: Type Conventions Used In This Guide

    • Refer to Appendix A, Specifications , for the machine’s technical specifications. If you still have questions on how to use your machine, please contact the Canon Customer Care Center. They will be happy to answer your questions.
  • Page 20: Customer Support

    Customer Support Your machine is designed with the latest technology to provide trouble-free operation. The warranty information describes Canon’s limited warranty for its products. Be sure to read this warranty information. If you have a problem with the machine’s operation, try to solve it by referring to the information in Chapter 13.
  • Page 21: Important Safety Instructions

    Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact the Canon Customer Care Center. Handling and Maintenance • Follow all warnings and instructions marked on the machine.
  • Page 22 • Unplug the machine from the wall outlet and contact the Canon Customer Care Center in any of the following cases: – If the power cord or plug is damaged or frayed. – If liquid has spilled into the machine.
  • Page 23 • Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the machine immediately. Contact the Canon Customer Care Center.
  • Page 24 1-10 Introduction Chapter 1...
  • Page 25: Chapter 2 Setting Up

    This chapter explains all the necessary steps to get your machine ready for use. You will find instructions for unpacking, assembling, and connecting your machine, and learn how to install the cartridge and load paper. Choosing a Location for the FAXPHONE...2-2 Dimensions...2-2 Unpacking the FAXPHONE ...2-3 Do You Have Everything? ...2-3...
  • Page 26: Choosing A Location For The Faxphone

    TOP VIEW SIDE VIEW BOTTOM VIEW If you need help installing the machine or have any questions about it, please contact the Canon Customer Care Center. Setting Up 22.8" (578 mm) 15.8" (401 mm) 22.8" (578 mm) 22.8"...
  • Page 27: Unpacking The Faxphone

    Unpacking the FAXPHONE Follow the directions below to unpack the machine properly and to make sure you have all its components. When lifting the machine out of the box or when moving it, lift it from the recessed areas on the sides of the machine.
  • Page 28 (HI, LO, or OFF). If any items are damaged or missing, notify the Canon Customer Care Center immediately. • Important! Save your sales receipt for proof of purchase in case your machine requires warranty service.
  • Page 29: Removing Shipping Materials

    Removing Shipping Materials Follow this procedure to remove the shipping materials. Keep them in case you need to transport the machine in the future. Remove all shipping tapes from the machine. The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
  • Page 30: Assembling The Faxphone

    Assembling the FAXPHONE Follow this procedure to assemble your machine: Attach the paper loading warning label to the left of the multi-purpose tray. Insert the ends of the document support into the slots on the machine. Setting Up Insert the tabs of one of the support trays into the corresponding slots above the face-...
  • Page 31: Attaching The Handset To Your Machine

    Attaching the Handset to Your Machine Follow this procedure to attach the handset to your machine: Insert the plugs (with the handset cradle) into the holes on the machine. • If you have difficulty inserting the plugs, turn the machine so that the left side is facing you and the right side is against...
  • Page 32: Making Connections

    • Canon cannot guarantee that all answering machines will be compatible with your machine, due to varying specifications. • If you have connected an external device to your machine, be sure to set the correct receive mode (1 Chapter 8).
  • Page 33: Connecting The Power Cord

    Connecting the Power Cord Before connecting the power cord, see Power Supply, p. 1-9. Follow this procedure to connect the power cord: Connect the supplied power cord to the power cord connector. Then connect the other end into a properly grounded 120 V AC three-prong outlet.
  • Page 34: Connecting The Faxphone To Your Pc

    Connecting the FAXPHONE to Your PC To connect your machine to a PC, you will need to purchase a USB cable suitable for the interface connector on your PC: • A USB cable no longer than 16.4 feet (5 meters) Follow this procedure to connect the appropriate cable: Remove the USB label.
  • Page 35: Main Components Of The Faxphone

    Main Components of the FAXPHONE MULTI-PURPOSE TRAY COVER SUPPORT TRAYS FACE-DOWN DELIVERY SLOT DOCUMENT GUIDES ADF (AUTOMATIC DOCUMENT FEEDER) OPERATION PANEL PAPER DELIVERY SELECTOR FX3 CARTRIDGE COMPARTMENT PAPER RELEASE LEVER Chapter 2 MULTI-PURPOSE TRAY PAPER GUIDES LATCH FRONT COVER FACE-UP DELIVERY SLOT DOCUMENT SUPPORT TRANSFER CHARGING ROLLER...
  • Page 36: Operation Panel

    Operation Panel • Receive Mode Button • Pause Button • Hook Button OPER SYMBOLS Tone • Numeric Buttons Special Function Buttons • Data Registration Button • Delayed Transmission Button • Report Button • + Button • Clear Button 2-12 Setting Up •...
  • Page 37: Installing The Cartridge

    Installing the cartridge This section describes how to install the cartridge in the machine for the very first time. If you are replacing a used cartridge, see p. 12-6. Before installing the cartridge, be sure to read the following: • Use only FX3 cartridges in your machine. •...
  • Page 38 Follow this procedure to install the cartridge in the machine: Make sure the machine is plugged in. Lift the latch and open the front cover. Do not try to open the front cover without lifting the latch since this may damage your machine. Remove the new FX3 cartridge from its protective bag.
  • Page 39 Place and support the cartridge on a flat, clean surface, then gently pull on the plastic tab to remove the plastic seal. • Use a firm, even pull to avoid breaking the seal. Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine.
  • Page 40: Loading Paper

    Loading Paper This section explains how to load plain paper in the multi-purpose tray. For complete details on paper and other print media for use with your machine, see Chapter 5. Before loading paper, be sure to read the following: The laser printing process uses high temperatures to fuse toner to the paper.
  • Page 41 Follow this procedure to load a stack (max. 0.4 in./10 mm stack height) of letter-size plain paper in the multi-purpose tray: Remove the multi-purpose tray cover from the machine. Prepare a stack of paper by tapping it on a flat surface to even its edges. Open the paper guides to the approximate width of the stack.
  • Page 42: Testing The Faxphone

    Replace the multi-purpose tray cover. • Be sure to replace this cover to prevent dust accumulating inside the machine. Adjust the paper delivery selector if necessary (1 p. 5-7). For details on how to change the paper size setting, see p.5-9. Testing the FAXPHONE Once you have assembled your machine, installed the cartridge, and loaded paper, you can make sure your machine is printing properly by making several copies of a...
  • Page 43: Chapter 3 Registering Information

    This chapter explains how to enter information in your machine. You will also find instructions for registering the sender information that you are required to enter. Guidelines for Entering Numbers, Letters, and Symbols...3-2 Correcting a Mistake...3-4 Registering Required Sender Information ...3-5 What is Sender Information?...3-5 Registering Your Sender Information...3-6 Setting the Telephone Line Type ...3-8...
  • Page 44: Guidelines For Entering Numbers, Letters, And Symbols

    Guidelines for Entering Numbers, Letters, and Symbols When you come to a step that requires you to enter a name or number, refer to the table below to determine which numeric button to press for the character you need: Button Letters ( A B C a b c D E F d e f...
  • Page 45 Entering Letters Press T to switch to letter mode (:A). Press the numeric button that contains the letter you want. • Press repeatedly until the letter you want appears. Each button cycles through the letters that it contains. • If you are unsure which button to press for the letter you want, see p.
  • Page 46: Correcting A Mistake

    3-2. When you have finished making corrections, press Set to register your new entry. Clear, ¬, and ® above are located under the one-touch speed dialing panel. Registering Information CANEN CANON Chapter 3...
  • Page 47: Registering Required Sender Information

    Registering Required Sender Information In the United States, FCC rules governing the use of facsimile equipment state that the following sender information must be printed on every facsimile transmission: • Your fax number • Your personal name or company name •...
  • Page 48: Registering Your Sender Information

    Registering Your Sender Information Follow this procedure to set the current date and time, register your fax/telephone number, and register your name or company name: Open the one-touch speed dialing panel. Press Data Registration. Press Set three times. • The date and time currently set for your machine are displayed.
  • Page 49 Press Set twice. Use the numeric buttons to enter your name or company name (max. 24 characters, including spaces). • If you are unsure how to enter characters, see p. 3-2. • If you make a mistake, press Clear and re-enter the name.
  • Page 50: Setting The Telephone Line Type

    Setting the Telephone Line Type Before using your machine, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. Your machine is factory-set to operate for tone dialing (TOUCH TONE setting). If you need to change this setting for pulse dialing (ROTARY PULSE setting), follow this procedure: Open the one-touch speed dialing panel.
  • Page 51: Setting The Daylight Saving Time

    Setting the Daylight Saving Time This machine supports the daylight saving time system that shifts the clock time ahead or back according to the change in seasons. You can select whether the time information in your machine changes to match the daylight saving time system and set the day and time when the daylight saving time starts and ends.
  • Page 52 If you selected ON in step 8: Press Set to register your selection. Press Set to select START DATE/TIME. Press Set and press ∂ or ¨ to select the month when the daylight saving time starts, and press Set to register your selection. If you want to change your selection after pressing selection, make the necessary changes and press Press Set and press ∂...
  • Page 53 Press Set to select END DATE/TIME. Press Set and use ∂ or ¨ to select the month, week, day of the week, and time when the daylight saving time ends, as in steps 11 to 14 for the START DATE/TIME settings. (e.g. OCTOBER LAST WEEK, SUNDAY and 02:00) Press Stop to return to standby mode.
  • Page 54 3-12 Registering Information Chapter 3...
  • Page 55: Chapter 4 Document Handling

    This chapter describes the documents you can load in your machine for sending and copying. Document Requirements ...4-2 Scanned Area of a Document ...4-2 Loading Documents ...4-3 Adding Pages to the Document in the ADF ...4-4 Chapter 4 Chapter 4 Document Handling Document Handling...
  • Page 56: Document Requirements

    Document Requirements The documents you load in the ADF for sending and copying must meet the following requirements: One-page document Min. 5.8 ¥ 4.1 in. (Min. 148 ¥ 105 mm) Size (W ¥ L) Max. 8.5 ¥ Approx. 39.4 in. (Max.
  • Page 57: Loading Documents

    Loading Documents Insert the top of your document, face down, into the ADF until you hear a beep q. Then adjust the document guides to the width of the document w. • Tap multipage documents on a flat surface to even the edges before inserting them in the ADF.
  • Page 58: Adding Pages To The Document In The Adf

    Adding Pages to the Document in the ADF If you need to add pages to your document in the ADF, wait until the last page starts feeding, then load up to 30 additional pages (10 legal size). The last and first page should overlap by about one inch (2.5 cm).
  • Page 59 This chapter describes the print media you can load in your machine, and other information related to print media and printing. Print Media Requirements ...5-2 Printable Areas ...5-3 Selecting and Loading Print Media...5-4 Paper ...5-4 Envelopes ...5-4 Transparencies ...5-6 Selecting Face-Up or Face-Down Delivery ...5-7 Changing the Paper Size Setting ...5-9 Adjusting the Toner Saver Setting ...5-11 Chapter 5...
  • Page 60: Print Media Requirements

    Print Media Requirements You can load the following print media in the multi-purpose tray: Size (W ¥ L) Print Media Plain Paper LTR (Letter) LGL (Legal) CUSTOM1/LONG* CUSTOM2/SHORT* Envelopes U.S. Commercial No. 10 European DL LTR (Letter) Transparencies Once you have decided which paper you want to load, be sure to do the following: •...
  • Page 61: Printable Areas

    Printable Areas Paper The shaded area shows the printable area of letter-size paper. FEED DIRECTION Fax: MAX. 0.16" (MAX. 4 mm) Copy: MAX. 0.24" (MAX. 6 mm) Envelope The shaded area shows the printable area of U.S. Commercial No. 10-size envelopes. FEED DIRECTION MAX.
  • Page 62: Selecting And Loading Print Media

    –Envelopes with letters enclosed • You may be able to load other size envelopes than those listed on the previous page. However, Canon cannot guarantee consistent performance on these. When printing on envelopes, be sure to use face-up delivery (1 p. 5-7).
  • Page 63: Loading Envelopes

    3 Loading Envelopes Follow this procedure to load up to 7 envelopes in the multi-purpose tray: Prepare the envelopes. Arrange the stack of envelopes on a firm, clean surface, and press down firmly on the edges to make the folds crisp.
  • Page 64: Transparencies

    Insert the stack into the multi-purpose tray q (print side facing you), then adjust the paper guides to the width of the stack w. Replace the multi-purpose tray cover. • Be sure to replace this cover to prevent dust accumulating inside the machine. Adjust the paper delivery selector to (face-up delivery).
  • Page 65: Selecting Face-Up Or Face-Down Delivery

    Selecting Face-Up or Face-Down Delivery Paper Path Understanding how paper feeds through the machine will help you determine which paper delivery slot is appropriate for the print media and task you are performing. First, the paper travels to the cartridge where a laser beam “draws” the print image on the drum, which in turn applies toner to the paper.
  • Page 66 • Select face-down delivery when: – printing on paper. – you want the printed pages to stack in the correct page order. – you are printing a small number of pages. – you only receive a small number of faxes, and of few pages. –...
  • Page 67: Changing The Paper Size Setting

    Changing the Paper Size Setting The multi-purpose tray is factory-set for loading letter-size paper. If you want to load a different paper size (1 p. 5-2), follow this procedure to change the paper size setting: Open the one-touch speed dialing panel. Press Data Registration.
  • Page 68 Use ∂ or ¨ to select the custom paper size setting. • You can select from the following: – CUSTOM1/LONG – CUSTOM2/SHORT • For details on the paper sizes above, see p. 5-2. Press Set. Press Stop to return to standby mode. 5-10 Print Media Handling ECONOMY PRT...
  • Page 69: Adjusting The Toner Saver Setting

    Adjusting the Toner Saver Setting By enabling the toner saver setting, you can reduce toner consumption of the cartridge by approximately 30% to 40%. This will extend the cartridge life. By enabling this setting, print quality will be reduced. For highest print quality, disable this setting.
  • Page 70 5-12 Print Media Handling Chapter 5...
  • Page 71: Chapter 6 Speed Dialing

    This chapter describes how to register and use speed dialing. What is Speed Dialing?...6-2 Speed Dialing Methods ...6-2 Registering One-Touch Speed Dialing ...6-3 Registering Coded Speed Dialing...6-8 Registering Group Dialing ...6-13 Using Speed Dialing...6-16 Sending a Document With Speed Dialing ...6-16 Making a Telephone Call With Speed Dialing ...6-17 Printing Speed Dialing Lists...6-18 Chapter 6...
  • Page 72: What Is Speed Dialing

    What is Speed Dialing? Instead of having to dialing a fax or telephone number using regular dialing (i.e. with the numeric buttons), you can simplify the dialing procedure by registering the fax/telephone number for speed dialing. This will reduce the number of buttons you need to press to dial the fax/telephone number, making it convenient for frequently dialed numbers.
  • Page 73: Registering One-Touch Speed Dialing

    Registering One-Touch Speed Dialing By registering a fax/telephone number under a one-touch speed dialing button, you can simplify dialing of that number to the press of a single button. When you register one-touch speed dialing, you will: – assign one of the 24 one-touch speed dialing buttons for the fax/telephone number you want to register.
  • Page 74 • If you are unsure how to enter characters, see p. 3-2. • If you have already registered a name that you want to keep, ignore this step. Press Set. Speed Dialing TEL=20 545 8545_ NAME Canon EUROPA OPTIONAL SETTING Chapter 6...
  • Page 75 This completes the basic one-touch speed dialing settings. To continue registering other one- touch speed dialing buttons, press Data Registration and repeat the procedure from step 5. -or- To end registering one-touch speed dialing buttons, press Stop to return to standby mode.
  • Page 76 If you selected REGULAR TX in step 15: Press Set. Press Stop to return to standby mode. If you selected PSWD/SUBADDRESS in step 15: The other party’s fax machine may require an ITU-T-standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other party’s fax machine.
  • Page 77 Press Set. To continue registering other one- touch speed dialing buttons, repeat the procedure from step 5. -or- Press Stop to return to standby mode. • Use the destination labels provided with your machine to label the one-touch speed dialing buttons. Stick the labels above each corresponding button. •...
  • Page 78: Registering Coded Speed Dialing

    Registering Coded Speed Dialing By registering a fax/telephone number under a coded speed dialing code, you can simplify dialing of that number to pressing Coded Dial and entering the registered two- digit code. When you register coded speed dialing, you will: –...
  • Page 79 • If you are unsure how to enter characters, see p. 3-2. • If you have already registered a name that you want to keep, ignore this step. Press Set. Chapter 6 TELEPHONE NUMBER TEL=_ TEL=3 3758 2111_ NAME Canon Inc. OPTIONAL SETTING Speed Dialing...
  • Page 80 This completes the basic coded speed dialing settings. To continue registering other coded speed dialing codes, press Data Registration and repeat the procedure from step 7. -or- To end registering coded speed dialing codes, press Stop to return to standby mode. -or- To register the transmission type for the current code you are registering,...
  • Page 81 If you selected REGULAR TX in step 17: Press Set. Press Stop to return to standby mode. If you selected PSWD/SUBADDRESS in step 17: The other party’s fax machine may require an ITU-T-standard subaddress and/or password to receive faxes. The subaddress/password you register here must match exactly the one(s) registered on the other party’s fax machine.
  • Page 82 Press Set. To continue registering other coded speed dialing codes, repeat the procedure from step 7. -or- Press Stop to return to standby mode. To check your entries, you can print a list of all the numbers and names registered for coded speed dialing ( to it when dialing.
  • Page 83: Registering Group Dialing

    Registering Group Dialing If you frequently send documents to the same group of fax numbers, you can “group” these numbers under a one-touch speed dialing button or coded speed dialing code. You can then send to all the fax numbers in the group in one quick and simple operation.
  • Page 84 GROUP DIAL appears if you select a group. • You cannot enter numbers not registered for one-touch or coded speed dialing (i.e. with the numeric buttons). 6-14 Speed Dialing A21= TELEPHONE NUMBER TEL= 01=Canon EUROPA A01=Canon Inc. Chapter 6...
  • Page 85 • To check your entries, you can print a list of all the numbers and names registered for group dialing (1 p. 6-18). You may want to keep this list near your machine to refer to it when dialing. Chapter 6 NAME Canon GROUP 2_ :1 04=1-TOUCH SPD 12/27 FaxTel 6-15...
  • Page 86: Using Speed Dialing

    Using Speed Dialing Once you have registered fax/telephone numbers for one-touch speed dialing (1 p. 6-3), coded speed dialing (1 p. 6-8), or group dialing (1 p. 6-13), you can begin to send documents or make telephone calls with speed dialing. Sending a Document With Speed Dialing Follow this procedure to send a document using one-touch speed dialing, coded speed dialing, or group dialing:...
  • Page 87: Making A Telephone Call With Speed Dialing

    Making a Telephone Call With Speed Dialing Follow this procedure to dial a telephone number registered for one-touch or coded speed dialing on your machine: Make sure you have connected the handset or an extension telephone to your machine (1 p. 2-8). Press Hook.
  • Page 88: Printing Speed Dialing Lists

    Printing Speed Dialing Lists To check the fax/telephone numbers and names registered for speed dialing, you can print the speed dialing lists. You may want to keep these lists near your machine to refer to them when dialing. Follow this procedure to print speed dialing lists: Open the one-touch speed dialing panel.
  • Page 89 REGULAR TX CONNECTION TEL CONNECTION ID Canon OPTICS PSWD/SUBADD. Canon AUSTRALIA Canon AUSTRALIA REGULAR TX Canon CANADA Canon GROUP 2 Canon ITALIA Canon OPTICS IF YOU PRESS THE DESTINATIONS ARE LISTED IN ALPHABETICAL ORDER (SORTED). CANON *********************************** CANON 1-TOUCH SPD DIAL LIST 2...
  • Page 90: Coded Speed Dial List

    Canon DEUTSCH. Canon TOKYO Canon FRANCE CONNECTION TEL CONNECTION ID Canon U.S.A. 2131 1250 Canon DEUTSCH. Canon GROUP 1 1 49 39 25 25 Canon FRANCE Canon UK GROUP DIAL Canon GROUP 1 03 3758 2111 Canon TOKYO 516p488 6700 Canon U.S.A.
  • Page 91: Group Dial List

    GROUP DIAL LIST 12/27/2002 17:23 FAX 123 4567 03] Canon GROUP 2 21] Canon GROUP 1 Chapter 6 CANON *************************** GROUP DIAL LIST *************************** 04] 2 50921 Canon ITALIA [A 00] 2131 1250 Canon DEUTSCH. [A 02] 1 49 39 25 25...
  • Page 92 6-22 Speed Dialing Chapter 6...
  • Page 93: Chapter 7 Sending Faxes

    This chapter describes all the necessary steps to send faxes and use the different sending features. Preparing to Send a Fax ...7-2 Documents You Can Fax ...7-2 Setting the Scanning Resolution ...7-2 Setting the Scanning Contrast...7-3 Dialing Methods...7-4 Sending Methods...7-5 Memory Sending ...7-5 Manual Sending Via the Handset...7-6 Canceling Sending ...7-8...
  • Page 94: Preparing To Send A Fax

    Preparing to Send a Fax Documents You Can Fax For information on the types of documents you can fax, their requirements, and details on loading documents, see Chapter 4. Setting the Scanning Resolution You can set the scanning resolution of documents you send. The higher the resolution the higher the output quality at the other end, but the slower the transmission speed.
  • Page 95: Setting The Scanning Contrast

    Setting the Scanning Contrast You can adjust the degree of contrast at which your document is scanned for sending and copying. Adjust according to how light or how dark your document is. Follow this procedure to set the scanning contrast for sending and copying: Open the one-touch speed dialing panel.
  • Page 96: Dialing Methods

    Dialing Methods There are several ways of dialing the fax number(s) you want to send to. They are as follows: • Regular Dialing Dial a fax number by using the numeric buttons, similar to dialing a telephone number. • One-Touch Speed Dialing Dial a fax number by pressing the one-touch speed dialing button (01 to 24) assigned to the fax number.
  • Page 97: Sending Methods

    Sending Methods This section explains the two main sending methods: Memory sending and Manual sending via the handset. Memory Sending Memory sending is a quick and easy way to send a document. As the machine scans the first page of a multipage document into its memory, it begins calling the other party and transmitting the information even as the remaining pages are being scanned.
  • Page 98: Manual Sending Via The Handset

    Press Start/Copy to begin scanning for sending, or if you used speed dialing, wait a few seconds for your machine to begin scanning automatically. • If you do not want your machine to begin scanning automatically after a few seconds, disable the TIME OUT setting (1 p.
  • Page 99 Dial the other party’s fax/telephone number. • For dialing methods, see p. 7-4. • If you make a mistake during dialing, Hook press or hang up the handset and start again from step 3. If you hear a high-pitched signal instead of a voice: Press Start/Copy to begin sending the document.
  • Page 100: Canceling Sending

    Canceling Sending Follow this procedure if you want to stop sending a document before transmission is completed: If you are sending a document using manual sending via the handset: Press Stop. • The transmission is canceled. • The machine prints an ERROR TX REPORT (1 p.
  • Page 101: Redialing When The Line Is Busy

    Redialing When the Line is Busy There are two methods of redialing: Manual redialing and Automatic redialing. This section explains these two methods. Manual Redialing Press Redial to dial the last number you dialed with the numeric buttons. (This starts redialing regardless of whether automatic redialing is enabled.) Canceling Manual Redialing To cancel manual redialing, press Stop.
  • Page 102: Setting The Options For Automatic Redialing

    Press Stop. • Your machine asks you to confirm that you want to cancel automatic redialing. Press T to cancel redialing. • Redialing is not canceled until you press • If you change your mind and want to continue redialing, press #. •...
  • Page 103 Use ∂ or ¨ to select the setting you want. • You can select from the following: – ON Enables automatic redialing. – OFF Disables automatic redialing. If you selected OFF in step 8: Press Set. Press Stop to return to standby mode. If you selected ON in step 8: Press Set twice.
  • Page 104: Sending The Same Document To Several Fax Numbers (Sequential Broadcasting)

    Set. You can also use the Redial button. • You can only enter one fax number this way. 7-12 Sending Faxes MEMORY USED 0% (Currently used memory) DOCUMENT READY (Standby to scan) 01=Canon EUROPA A 01=Canon Inc. TEL= 2 887 0166 Chapter 7...
  • Page 105 • You can enter the fax numbers in any order. • If you enter a wrong destination, press Clear, then enter the correct destination. • You must enter the second destination within five seconds of entering the first one. All subsequent destinations must be entered within 10 seconds.
  • Page 106: Delayed Sending

    Delayed Sending Your machine allows you to scan a document into its memory and send it automatically to as many as 125 fax numbers at a preset time within the next 24 hours. This is called Delayed sending or Timer sending. By using this feature, you can take advantage of lower long distance rates at night, for example.
  • Page 107 • Since the machine is multitasking, you can perform other tasks even when your machine is set for delayed sending. Chapter 7 01=Canon EUROPA A 01=Canon Inc. TEL= 2 887 0166 7-15 Sending Faxes...
  • Page 108: Printing A Document Set For Delayed Sending

    Printing a Document Set for Delayed Sending Follow this procedure to print a document stored in memory for delayed sending: Open the one-touch speed dialing panel. Press Delayed Transmission. Use ∂ or ¨ to select PRINT. Press Set. Use ∂ or ¨ to select the transaction number (TX/RX NO.) of the document you want to print.
  • Page 109: Deleting A Document Set For Delayed Sending

    Deleting a Document Set for Delayed Sending Follow this procedure to delete a document stored in memory for delayed sending: Open the one-touch speed dialing panel. Press Delayed Transmission. Use ∂ or ¨ to select DELETE FILE. Press Set. Use ∂ or ¨ to select the transaction number (TX/RX NO.) of the document you want to delete.
  • Page 110 7-18 Sending Faxes Chapter 7...
  • Page 111: Chapter 8 Receiving Faxes

    This chapter explains how to select the best receive mode for your needs and how to receive faxes. Receiving Methods...8-2 Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode...8-3 Setting Fax/Tel Mode...8-3 Setting the Options for Fax/Tel Mode ...8-4 Receiving Faxes Manually: MANUAL MODE ...8-6 Setting MANUAL MODE ...8-6 Receiving a Fax Manually ...8-6 Receiving Faxes Automatically: FAX ONLY MODE ...8-8...
  • Page 112: Receiving Methods

    Receiving Methods Your machine provides you with several modes for receiving faxes. To determine which mode best suits your requirements, refer to the table below: Receive Mode Main Use Fax/Tel Mode Fax/Tel MANUAL MODE FAX ONLY MODE ANS.MACHINE Fax/Tel MODE DRPD Fax/Tel Once you have decided which mode is suitable for your needs, set the mode as...
  • Page 113: Receiving Both Faxes And Telephone Calls Automatically: Fax/Tel Mode

    Receiving Both Faxes and Telephone Calls Automatically: Fax/Tel Mode Set this mode if you only have one telephone line for fax and telephone use and want your machine to automatically switch between fax and voice calls. Setting Fax/Tel Mode Your machine is factory-set to Fax/Tel Mode. If you have not changed the receive mode to FAX ONLY MODE or DRPD, simply follow this procedure: Press Receive Mode repeatedly until Fax/Tel Mode is displayed.
  • Page 114: Setting The Options For Fax/Tel Mode

    Setting the Options for Fax/Tel Mode If you set Fax/Tel Mode, you can control precisely how the machine handles incoming calls by adjusting the following settings: – RING START TIME setting: Adjust the time the machine takes to check whether a call is from a fax machine or from a telephone (default: 8 seconds).
  • Page 115 Follow this procedure to set the Fax/Tel Mode options: Follow steps 1 to 9 on page 8-3. Press Set. Use the numeric buttons to enter the RING START TIME duration. • You can select from 0 to 30 seconds. • See the previous page for details on this setting.
  • Page 116: Receiving Faxes Manually: Manual Mode

    Receiving Faxes Manually: MANUAL MODE Set this mode if you only have one telephone line that you use mainly for voice calls, and only occasionally to receive faxes. You can activate reception directly from your machine, or if your telephone is located away from your machine, you can dial the remote receiving ID on the telephone to activate reception (this is called Remote reception).
  • Page 117 If you hear a voice: Start your conversation. If the caller wants to send a fax after talking to you, ask them to press the start button on their fax machine. When you hear a long beep, press Start/Copy on your machine and hang up to begin receiving the document.
  • Page 118: Receiving Faxes Automatically: Fax Only Mode

    Receiving Faxes Automatically: FAX ONLY MODE If you have a separate telephone line for fax use only, connect your machine to this line and set FAX ONLY MODE. Your machine will answer all calls as fax calls. Setting FAX ONLY MODE Follow this procedure to set the receive mode to FAX ONLY MODE: Open the one-touch speed dialing panel.
  • Page 119: Receiving With An Answering Machine: Ans.machine Mode

    Receiving With an Answering Machine: ANS.MACHINE MODE Connecting an answering machine to the machine allows you to receive faxes and telephone messages while you are out. In ANS.MACHINE MODE, the machine allows the answering machine to answer incoming calls, then listens for the fax tone and automatically receives the fax if it detects this tone.
  • Page 120: Receiving With The Distinctive Ring Pattern Detection Feature: Drpd

    Receiving With the Distinctive Ring Pattern Detection Feature: DRPD • Choose this mode if: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically as well as voice calls. • you have subscribed to a DRPD (Distinctive Ring Pattern Detection) service with your telephone company.
  • Page 121 Press Set. Use ∂ or ¨ to select RX MODE. Press Set. Use ∂ or ¨ to select DRPD. Press Set. Press Set. Use ∂ or ¨ to select the type of ring pattern that your telephone company assigned to your fax number. •...
  • Page 122: Receiving While Performing Other Tasks

    Receiving While Performing Other Tasks The machine is a multitasking device so it can receive faxes and voice calls while you are performing other tasks. If your machine cannot print a received fax because it is performing another task that prevents it from doing so, it will receive the fax in memory.
  • Page 123: Chapter 9 Special Features

    This chapter describes the special dialing methods and explains other useful features of your machine. Special Dialing ...9-2 Dialing Through a Switchboard ...9-2 Entering Pauses in a Fax/Telephone Number...9-2 Switching Temporarily to Tone Dialing...9-3 Documents Stored in Memory ...9-4 Printing a List of Documents Stored in Memory ...9-4 Printing a Document Stored in Memory ...9-5 Sending a Document Stored in Memory ...9-6 Deleting a Document Stored in Memory ...9-8...
  • Page 124: Special Dialing

    Special Dialing Dialing Through a Switchboard A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching system, you will need to dial the outside line access number first, and then the number of the party you are calling. Entering Pauses in a Fax/Telephone Number You may need to enter pauses in a fax/telephone number in the following situations: –...
  • Page 125: Switching Temporarily To Tone Dialing

    Switching Temporarily to Tone Dialing Many information services for banks, airline reservations, hotel reservations, etc., require tone dialing for their services. If your machine is set for pulse dialing (1 p. 3-8), follow this procedure to set your machine temporarily for tone dialing: Press Hook.
  • Page 126: Documents Stored In Memory

    Special Features CANON **************************** DOC. MEMORY LIST **************************** CONNECTION TEL/ID PGS. SET TIME [A 01] Canon TOKYO 3 12/27 21:24 01] Canon CANADA 1 12/27 21:36 [A 02] Canon FRANCE 04] Canon ITALIA 1 12/27 21:39 [A 03] Canon U.S.A.
  • Page 127: Printing A Document Stored In Memory

    Printing a Document Stored in Memory Follow this procedure to print a document stored in memory: When you print a document stored in memory using the following procedure, the print is reduced to 90% of the original. Open the one-touch speed dialing panel. Press Memory Reference.
  • Page 128: Sending A Document Stored In Memory

    Repeat for other codes. • Be sure to press Coded Dial before each code. Special Features DOC. MEMORY LIST RESEND DOCUMENT TX/RX NO. 0001 TX/RX NO. #5003 SELECT LOCATIONS TEL= 01=Canon EUROPA A 01=Canon Inc. Chapter 9...
  • Page 129 Regular dialing: Use the numeric buttons to enter the fax number you want, then press Set. • You can only enter one fax number this way. • To correct a mistake in the number, press ¬ to delete the rightmost digit. Alternatively, press Clear to delete the entire number.
  • Page 130: Deleting A Document Stored In Memory

    Deleting a Document Stored in Memory Follow this procedure to delete a document stored in memory: Open the one-touch speed dialing panel. Press Memory Reference. Use ∂ or ¨ to select DELETE DOCUMENT. Press Set. Use ∂ or ¨ to select the transaction number (TX/RX NO.) of the document you want to delete.
  • Page 131: Polling

    • If the other party is using a Canon fax machine and their machine does not support subaddress/password transactions, ask them to set the polling ID on their fax machine to 255 or 11111111 binary.
  • Page 132 • To review the destinations entered, use ∂ or ¨ to scroll through the numbers. Press Start/Copy to begin polling the fax machine(s). 9-10 Special Features POLLING TX POLLING RX TEL= 01=Canon EUROPA A 01=Canon Inc. TEL= 2 887 0166 Chapter 9...
  • Page 133: Canceling Polling Receiving

    Canceling Polling Receiving To cancel polling receiving, follow the same procedure as for canceling receiving (1 p. 8-12). Polling Sending In polling sending, your machine holds a document in its polling box so that other fax machines can retrieve it. You may find polling sending convenient in the following situations: –...
  • Page 134 • If you do not want to register a password, ignore this step. 9-12 Special Features SETUP FILE FILE NAME Canon Dpt.1_ PASSWORD PASSWORD PASSWORD 1234 TX PASSWORD #123456 Chapter 9...
  • Page 135 Press Set twice. Use ∂ or ¨ to select if the document remains in the machine’s memory after it is polled. • You can select from the following: – ON The document in the polling box is deleted after it is retrieved by one fax machine.
  • Page 136: Scanning A Document Into The Polling Box

    Scanning a Document into the Polling Box Follow this procedure to store a document in the polling box so that other fax machines can retrieve it: You need to set up the polling box before you can scan a document into the polling box (1 p.
  • Page 137 Set. • The polling box settings are deleted. Press Stop to return to standby mode. Chapter 9 DATA REGSTRATION USER SETTINGS POLLING BOX SETUP FILE FILE NAME Canon Dpt.1 FILE DELETED SYSTEM SETTINGS 12/27 FaxTel 9-15 Special Features...
  • Page 138: Restricting Reception

    Restricting Reception By enabling this feature, you can restrict reception of faxes to only the numbers registered for speed dialing on your machine. This feature is useful to prevent reception of unsolicited faxes (e.g. junk mail). Follow this procedure to enable or disable receiving restriction: Open the one-touch speed dialing panel.
  • Page 139 If you selected OFF in step 6: Press Set. Press Stop to return to standby mode. Chapter 9 DATE SETUP 12/27 FaxTel 9-17 Special Features...
  • Page 140 9-18 Special Features Chapter 9...
  • Page 141: Chapter 10: Copying

    Chapter 10 Copying This chapter describes how to make copies with your machine. Documents You Can Copy ...10-2 Making Copies ...10-2 10-1 Chapter 10 Copying...
  • Page 142: Documents You Can Copy

    Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on loading documents, see Chapter 4. Making Copies Follow this procedure to make copies: Adjust the paper delivery selector if necessary (1 p. 5-7). Load the document, face down in the ADF (1 p.
  • Page 143 If you want to make multiple copies, use the numeric buttons to enter the number of copies. • You can make up to 99 copies. The machine copies at 400 dpi for single copies, and at 200 300 dpi for multiple copies. For best quality output, make one copy at a time.
  • Page 144 10-4 Copying Chapter 10...
  • Page 145: Chapter 11 Reports And Lists

    This chapter describes the different reports and lists you can print from your machine. You will find samples of some of these reports and instructions for printing. Summary of Reports and Lists ...11-2 ACTIVITY REPORT ...11-3 TX (Transmission) REPORT ...11-4 MULTI TX/RX (Transaction) REPORT ...11-5 RX (Reception) REPORT...11-5 Chapter 11...
  • Page 146: Summary Of Reports And Lists

    Summary of Reports and Lists The table below shows the lists and reports that can be printed from your machine. Refer to the pages indicated for more details. Report or List USER’S DATA LIST ACTIVITY REPORT TX (Transmission) REPORT RX (Reception) REPORT MULTI TX/RX (Transaction) REPORT DOC.
  • Page 147: Activity Report

    • Please note that only one transaction number (TX/RX NO.) is assigned when you send a document to several fax numbers in one operation. Chapter 11 CANON *************************** ACTIVITY REPORT *************************** CONNECTION ID MODE Canon CANADA 5001 AUTO RX Canon CANADA 0001 POLLING RX Canon TOKYO 0002 B’CAST Canon AUSTRALIA 0002 B’CAST Canon CANADA...
  • Page 148: Tx (Transmission) Report

    NUMBER OF PAGES SENT TRANSMISSION DURATION TRANSMISSION TIME 11-4 Reports and Lists CANON ********************* TX REPORT ********************* 0003 1 432 2060 Canon OPTICS 27/12 14:52 00’34 CANON *************************** ERROR TX REPORT *************************** TX FUNCTION WAS NOT COMPLETED TX/RX NO 0004 CONNECTION TEL...
  • Page 149: Multi Tx/Rx (Transaction) Report

    RECEPTION DURATION RECEPTION TIME Chapter 11 CANON ****************************** MULTI TX/RX REPORT ****************************** 0054 ––––– 01]905 795 1111 Canon CANADA [ A 01]03 3758 2111 Canon TOKYO [ A 02]1 49 39 25 25 Canon FRANCE ––––– CANON ********************* RX REPORT *********************...
  • Page 150 11-6 Reports and Lists Chapter 11...
  • Page 151: Chapter 12 Maintenance

    This chapter describes the steps you need to follow to keep your machine clean. You will also find instructions for replacing the cartridge. Periodic Cleaning ...12-2 Cleaning the Machine’s Exterior...12-2 Cleaning the Machine’s Interior ...12-2 Cleaning the Scanner Components ...12-4 Replacing the cartridge ...12-6 Chapter 12 Chapter 12...
  • Page 152: Periodic Cleaning

    Periodic Cleaning This section describes the necessary cleaning procedures for your machine. Please note the following before cleaning your machine: • Be sure to disconnect the power cord before cleaning the machine. Since documents in memory are erased when the power is disconnected, print or send any documents stored in memory before disconnecting the power cord (1 p.
  • Page 153 Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light, place it in its protective bag or wrap it in a thick cloth. Use a clean, soft, dry, lint-free cloth to remove any toner or paper debris from the machine’s interior (shaded area in the illustration).
  • Page 154: Cleaning The Scanner Components

    Cleaning the Scanner Components Follow this procedure to periodically check and clean the scanner components: Disconnect the power cord from the machine. Use both hands to gently open the operation panel. • It only opens partially. While holding the operation panel open, clean these components: Separation guide and separation roller:...
  • Page 155 Use a clean, soft, dry, lint-free cloth to wipe any paper dust from the areas surrounding the separation roller (shaded area in the illustration). When you are finished, close the operation panel by pressing it down from the center. • Be sure to close the operation panel until it locks into place, or the machine will not function properly.
  • Page 156: Replacing The Fx3 Cartridge

    The only component of your machine you will need to replace is the FX3 cartridge. Although Canon manufactures many different cartridges, the FX3 cartridge is the only one designed for use with your machine. To purchase this cartridge, contact the Canon Customer Care Center.
  • Page 157 Hold the cartridge by its handle and remove it from the machine. • Discard the old cartridge immediately according to the local laws and regulations for disposal of consumables. To recycle your used cartridge, simply follow the instructions included with your new FX3 cartridge.
  • Page 158 Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine. • Always hold the cartridge by its handle. Use both hands to close the front cover. 12-8 Maintenance Chapter 12...
  • Page 159: Chapter 13 Troubleshooting

    If your machine is not operating properly, use the information and suggestions in this chapter to try to fix the problem. Clearing Jams ...13-2 Jams in the ADF...13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots ...13-3 Jams Inside the Machine...13-3 LCD Messages ...13-8 Paper Feeding Problems...13-13 Printing Problems...13-14...
  • Page 160: Clearing Jams

    ADF. If the paper does not pull out easily, do not force it. Contact the Canon Customer Care Center. When you are finished, close the operation panel by pressing it down from the center.
  • Page 161: Paper Jams

    Paper Jams When paper jams in the machine, the LCD displays CLEAR PAPER JAM. Try clearing the jam by following the procedure in Jams in the Paper Delivery Slots below. If this does not clear the jam, follow the procedure in Jams Inside the Machine. Jams in the Paper Delivery Slots Follow this procedure to clear a paper jam in the paper delivery slots: You do not need to unplug your machine when clearing paper jams.
  • Page 162 Hold the cartridge by its handle and remove it from the machine. • To avoid exposing the cartridge to light, place it in its protective bag or wrap it in a thick cloth. Move the paper release lever back. • The fixing assembly becomes extremely hot when the machine is in use.
  • Page 163 Locate the paper jam and clear it as explained on the following pages. z Multi-purpose tray area: Hold the machine steady and carefully pull the jammed paper straight out from the machine. • Do this carefully to prevent tearing the jammed paper.
  • Page 164 x Fixing assembly area: Top edge of the jammed paper in the fixing assembly: Push the jammed paper back q, then pull it carefully toward you to remove it The fixing assembly becomes extremely hot when the machine is in use. Be very careful not to touch it so as to avoid injury.
  • Page 165 When you are finished, reinsert the cartridge. Hold the cartridge by its handle and insert it into the machine as far as it will go, making sure that its tabs are aligned with the rails inside the machine. • Always hold the cartridge by its handle. Move the paper release lever forward.
  • Page 166: Lcd Messages

    LCD Messages The following messages are displayed in the LCD when the machine is performing a task, or when it encounters an error. The error code appears in the ACTIVITY REPORT (1 p. 11-3). Message Error Code Cause AUTO REDIAL BUSY/NO SIGNAL CHANGE CARTRIDGE 13-8...
  • Page 167 (UPS). In either case, if the error does not clear, try unplugging the machine. Wait five seconds, then plug it back in. If the message remains in the LCD, contact the Canon Customer Care Center. Troubleshooting 13-9...
  • Page 168 Message Error Code Cause CHK SUBADDR/PSWD #083/102 CLEAR PAPER JAM DOC. TOO LONG ECM RX ECM TX LOAD PAPER 13-10 Troubleshooting You attempted to send a document or poll another fax machine with the incorrect subaddress and/or password. — There is a paper jam. #003 The document is longer than 39.4 inches...
  • Page 169 Message Error Code Cause MEMORY FULL #037 MEMORY USED nn % — NO RX PAPER #012 NO TEL # #022 NOT AVAILABLE — PSWD POLL REJECT #084 Chapter 13 Action The machine’s memory Print any documents you is full because it has no longer need to be stored received too many in memory (1 p.
  • Page 170 Message Error Code Cause PSWD TX REJECTED REC’D IN MEMORY SELECT POL REJCT SUBADD TX REJECT TX/RX CANCELLED TX/RX NO. nnnn TX/RX NO. nnnn SCANNING P.nnn MEMORY FULL (Three messages toggle.) 13-12 Troubleshooting #081 You attempted to send a document with a password, but the other party’s fax machine does not support reception...
  • Page 171: Paper Feeding Problems

    Paper Feeding Problems Paper does not feed properly. The multi-purpose tray may contain too many sheets. • Make sure you load the correct quantity (1 p. 5-2). The print media may not be loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). Multiple sheets feed together into the machine.
  • Page 172: Printing Problems

    • Clear the paper jam (1 p. 13-3). • If the machine has no paper jam, unplug the machine and wait five seconds, then plug it back in. If the Alarm light remains lit, contact the Canon Customer Care Center. Nothing prints.
  • Page 173: Faxing Problems

    Faxing Problems Sending Problems Cannot send a fax. The machine may not be set for the correct telephone line type. • Make sure the machine is set for the correct telephone line type (1 p. 3-8). The document may not be loaded correctly. •...
  • Page 174: Receiving Problems

    If none of these solutions solve the problem, unplug the machine and wait for at least five seconds. Then plug it back in and try sending again. If you still cannot send, contact the Canon Customer Care Center. Receiving Problems Cannot receive a fax automatically.
  • Page 175 No automatic switching between telephone and fax calls. The machine may not be set to switch automatically between telephone and fax calls. • For the machine to switch automatically, the receive mode must be set to Fax/Tel Mode, ANS.MACHINE MODE, or DRPD (1 Chapter 8). If you have set ANS.MACHINE MODE, confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded (1 p.
  • Page 176: Copying Problems

    Received faxes print blotched or unevenly. The telephone lines may be in poor condition, or you may have a bad connection. • Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again. The other party’s fax machine may not be functioning properly.
  • Page 177: Telephone Problems

    (1 p. 2-9). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. If the LCD remains blank, unplug the machine and wait five seconds, then plug it back in. If the LCD still remains blank, contact the Canon Customer Care Center. Chapter 13 13-19...
  • Page 178: If You Cannot Solve A Problem

    If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself. If you contact the Canon Customer Care Center, make sure you have the following information ready: • Product name: FAXPHONE L75 •...
  • Page 179: If A Power Failure Occurs

    CANON ************************************ MEMORY CLEAR REPORT ************************************ MEMORY FILES DELETED CONNECTION TEL/ID PGS. SET TIME [A 01] Canon TOKYO 3 12/27 16:03 01] Canon CANADA 1 12/27 16:08 [A 02] Canon FRANCE 03] Canon ITALIA 1 12/27 16:15 04] Canon U.S.A.
  • Page 180 13-22 Troubleshooting Chapter 13...
  • Page 181: Chapter 14 Summary Of Settings

    This chapter summarizes the settings of your machine and explains how to access them. Understanding the Menu System...14-2 Printing a List to Check the Current Settings ...14-2 Accessing the Menus ...14-3 USER SETTINGS Menu ...14-4 REPORT SETTINGS Menu ...14-5 TX (Transmission) SETTINGS Menu ...14-6 RX (Reception) SETTINGS Menu ...14-7 PRINTER SETTINGS Menu ...14-8 POLLING BOX Menu...14-9...
  • Page 182: Understanding The Menu System

    OFFHOOK ALARM VOLUME CONTROL CALLING VOLUME KEYPAD VOLUME ALARM VOLUME LINE MONITOR VOL. RX CALL LEVEL TEL LINE TYPE 14-2 Summary of Settings CANON **************************** USER’S DATA LIST **************************** 123 4567 CANON OUTSIDE IMAGE STANDARD HIGH TOUCH TONE ACTIVITY REPORT...
  • Page 183: Accessing The Menus

    Accessing the Menus Follow this procedure to access the different menusl: Open the one-touch speed dialing panel. Press Data Registration. Press Set. Use ∂ or ¨ to select the menu you want. • You can select from the following: – USER SETTINGS (1 p. 14-4) –...
  • Page 184: User Settings Menu

    USER SETTINGS Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description DATE & TIME Sets the current date and time (1 p. 3-6). UNIT TELEPHONE # Enters the fax/telephone number you want to appear at the top of each fax page you send (1 p.
  • Page 185: Report Settings Menu

    REPORT SETTINGS Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description TX REPORT Enables/disables automatic printing of a TX (transmission) REPORT (1 p. 11-4). PRINT ERROR ONLY: Prints a report only when a transmission error occurs.
  • Page 186: Tx (Transmission) Settings Menu

    TX (Transmission) SETTINGS Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description ECM TX Enables/disables Error Correction Mode (ECM) during transmission. MID PAUSE SET Selects the length of a pause entered within a fax/telephone number with the Pause button.
  • Page 187: Rx (Reception) Settings Menu

    RX (Reception) SETTINGS Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description ECM RX Enables/disables Error Correction Mode (ECM) during reception. RX MODE Selects the receive mode (1 Chapter 8). If you select FAX/TEL AUTO SW or DRPD, you can select additional sub-settings (1 pp.
  • Page 188: Printer Settings Menu

    PRINTER SETTINGS Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description RX REDUCTION Enables/disables reduction of faxes to fit on the paper loaded in the multi-purpose tray. If you select ON, you can select the direction of the reduction.
  • Page 189: Polling Box Menu

    POLLING BOX Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description SETUP FILE Sets up the polling box to hold a document to be polled (1 p. 9-11). FILE NAME Enters the name for the polling box.
  • Page 190: System Settings Menu

    SYSTEM SETTINGS Menu For details on accessing the settings below, see p. 14-3. Default settings are shown in bold type. Setting Description RX RESTRICTION Restricts reception of faxes to the numbers registered for speed dialing on your machine (1 p. 9-16). If you select ON, you can select additional sub-settings.
  • Page 191: Specifications

    Appendix A Specifications This appendix lists the machine’s main specifications. General Specifications ...A-2 Printer...A-2 Facsimile ...A-2 Copier ...A-3 Telephone...A-3 Appendix A Specifications...
  • Page 192: General Specifications

    General Specifications Power Source – 120–127 V – 60 Hz Power Consumption – Max.: 660 W – Standby: Approx. 3.5 W Weight Approx. 22 lb./10 kg (With components attached) Dimensions 1 p. 2-2 Environmental Conditions – Temperature: 50°–90.5°F (10°–32.5°C) – Humidity: 20%–80% RH Liquid Crystal Display (LCD) Display Languages English/French/Spanish/Portuguese...
  • Page 193: Copier

    Fax Resolution – FAX STANDARD: 203 pels/in. ¥ 98 lines/in. (8 pels/mm 3.85 lines/mm) – FAX FINE: 203 pels/in. ¥ 196 lines/in. (8 pels/mm 7.7 lines/mm) – FAX PHOTO: 203 pels/in. ¥ 196 lines/in. with halftones (8 pels/mm 7.7 lines/mm with halftones) –...
  • Page 194 Specifications Appendix A...
  • Page 195: Index

    ∂ button 2-12, 14-3 ¬ button 2-12, 3-4 ® button 2-12, 3-3, 3-4 ¨ button 2-12, 14-3 + button 2-12, 3-6 (1 p. n-nn), definition 1-5 (1 Printer Driver User’s Guide), definition 1-5 1-TOUCH SPD DIAL LIST 1 description 11-2 printing 6-18 sample 6-19 1-TOUCH SPD DIAL LIST 2...
  • Page 196 4-2 size 4-2 support 2-4, 2-6, 2-11 thickness 4-2 weight 4-2 Documentation 2-4 Basic Guide 1-4 FAXPHONE L75 User’s Guide 1-4 Printer Driver Software User’s Guide 1-4 Set-Up Sheet 1-4 using 1-4, 1-5 DOUBLE RING setting 8-11 DRPD description 8-2...
  • Page 197 Envelopes loading 5-5, 5-6 printable area 5-3 requirements 5-2 selecting 5-4 ERASE AFTER TX setting 9-13, 14-9 ERROR TX REPORT, sample 11-4 External device, connecting 2-7 F/T RING TIME setting 8-4, 8-5, 14-7 Face-down delivery 5-7, 5-8 slot 2-9, 5-7 Face-up delivery 5-7, 5-8 slot 2-11, 5-7 definition 1-5...
  • Page 198 components 2-11, 2-12. See also individual component names connecting 2-8 to 2-10 dimensions 2-2 features 1-3 name, registering 3-6, 3-7 number, registering 3-6, 3-7 testing 2-18 unpacking 2-3 to 2-5 Maintenance, safety instructions 1-7, 1-8 MAN/AUTO SWITCH setting 14-7 MANUAL MODE description 8-2 setting 8-6, 8-7 Manual redialing 7-9...
  • Page 199 PASSWORD setting 9-12, 14-9 Pause button 2-12, 9-2 entering 9-2 PBX, definition 9-2 PC, connecting to FAXPHONE 2-10 Polling another fax machine 9-9, 9-10 box. See Polling box button 2-12, 9-10, 9-14 definition 9-9 receiving. See Polling receiving sending. See Polling sending Polling box changing settings 9-14, 9-15 deleting settings 9-14, 9-15...
  • Page 200 RX (Reception) SETTINGS menu 14-3, 14-7 RX CALL LEVEL setting 14-4 RX MODE setting 8-3, 8-8, 8-11, 14-7 RX PAGE FOOTER setting 14-7 RX REDUCTION setting 14-8 RX REPORT. See also RX (Reception) REPORT setting 14-5 RX RESTRICTION setting 9-16, 14-10 RX SETTINGS menu.
  • Page 201 Tone dialing setting for 3-8 switching temporarily to 9-3 Toner saver setting 5-11 TONER SUPPLY LOW setting 14-8 TOUCH TONE setting 3-8, 14-4 Transfer charging roller 2-11 Transmission report. See TX (Transmission) REPORT Transparencies loading 5-6 requirements 5-2 selecting 5-6 Tray multi-purpose 2-11 multi-purpose, cover 2-4, 2-6, 2-11...

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