Faxing Problems; Print Quality Problems - Epson WorkForce 500 Quick Manual

2. Press
OK
3. Reload the paper.

Faxing Problems

■
Make sure the recipient's fax machine is turned on and working.
■
Make sure the
telephone wall jack. Verify that the telephone wall jack works by connecting a
phone to it.
■
If the line has static, press
Communication
settings.
■
If the WorkForce 500 Series is connected to a DSL phone line, you must have
a DSL filter connected to the phone jack. Contact your DSL provider for the
necessary filter.
■
If fax calls are disconnected when you hang up, make sure a phone or
answering machine is connected to the EXT. port.

Print Quality Problems

■
For the best print quality, use Epson papers (see page 5) and genuine Epson
ink cartridges (see page 36).
■
If you notice light or dark bands across your printouts or they are too faint,
run a nozzle check (see page 32) to see if the print head needs cleaning.
■
If you notice jagged vertical lines, you may need to align the print head. See
the on-screen Epson Information Center for instructions.
■
The ink cartridges may be low on ink. Check your cartridge status (see
page 34) and replace cartridges, if necessary (see page 36).
■
If you're copying, place the document flat against the scanner glass.
■
Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not
recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.
40
Solving Problems
to clear any messages on the display screen.
port on the WorkForce 500 Series is connected to a
LINE
Setup
, and turn off the
, select
Fax Settings
and
V.34 ECM
, select
(Error Correction Mode)