Appendix - EchoStar AD-3600 IP Viaccess User Manual

1.4. REMOTE CONTROL UNIT (RCU) RELATED
Problem
1. Receiver does not
respond to the RCU.
2. Receiver does
sometimes not respond to
the RCU.
1.5. INSTALLATION RELATED
Problem
1. My television does not
receive any signal from
the receiver (UHF only)
2. My television does not
receive any signal from
the receiver
3. My television shows black
areas on the left and right
of the screen.
4. In a motorized
installation, the dish turns
to the West while I select
Set East Limit.
5. In a motorized
installation, I cannot
select a specific satellite.
Digital Satellite Receiver
Possible cause
Batteries are empty.
The RCU is set to another
mode (TV, VCR).
The receiver code is not
programmed correctly.
Direct sun light from
behind the receiver.
You do not aim
sufficiently at the receiver.
Batteries are almost
empty.
Possible cause
You did not select the
correct audio/video
channel on your TV.
You did not select the
correct A/V channel on
your TV.
You did not use a correct
SCART cable.
You did not select the
correct aspect ratio for
your TV.
The motor turns the other
way around because the
cable is not installed
correctly.
The required satellite is
located outside the
selected East or West
limit.
Troubleshooting
What to do?
Insert new batteries.
On the RCU, press the
SAT key.
Program the SAT mode
with code 0222, see the
appendix for instructions.
Close the sun blinds or
get closer to the receiver.
Aim at the receiver
display.
install a RCU extender.
Insert new batteries.
What to do?
Refer to the user manual
of the TV for instructions.
On the receiver, In the TV
system menu select the
correct channel and PAL
setting.
Use another method to
connect the receiver.
Select the correct A/V
channel on your TV.
Use only a full featured
SCART cable that is
correctly shielded.
On the receiver, in the
user profile menu select
the correct aspect ratio.
At the receiver, change
the cable connections to
M1 and M2.
If physically possible,
mind dish damage, revise
the limit setting.
Select another satellite.
Section 7
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