EchoStar AD-3600 IP Viaccess User Manual page 64

Troubleshooting
Section 7
Problem
2. Bad picture or noisy
sound in the TV or radio
mode.
3. The TV shows a
No Signal message.
4. There is no Dolby digital
(AC-3) sound to my other
equipment.
5. I cannot view or listen to a
scrambled channel.
6. I cannot find a channel
which should be there.
Page 7 - 2
Possible cause
Bad reception of the
signal.
Signal interference with
UHF-installation.
Bad reception of the
signal.
The equipment is
connected to the receiver
with a RCA or SCART-
cable only.
The CI-module/smart
card is not valid.
The CI-module/smart
card is not (correctly)
inserted.
The group or sort option
is set.
You are in the wrong list.
The channel is hidden.
What to do?
Make sure the dish and
LNB are clean and
correctly adjusted. Do
any necessary work.
Check the UHF settings.
Make sure you use the
correct channel. Please
refer to the TV/radio user
guide.
Make sure the channel
selected transmits.
Make sure the correct
dish or LNB is selected.
Make sure the dish and
LNB are clean and
correctly adjusted. Do
any necessary work.
Connect the
S/P DIF connector of the
receiver to the Dolby
digital input of the
receiving equipment.
Insert, for this service, a
valid CI-module/smart
card.
Insert the CI-module/
smart card correctly.
Set the group and sort
mode to none.
Check the all channels
list and select the correct
(favorite) list.
Unhide the channel.
EchoStar AD-3600IP Viaccess