Acer Aspire 5739G Service Manual

Acer Aspire 5739G Service Manual

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Aspire 5739 Series

Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 5739G

  • Page 1: Aspire 5739 Series

    Aspire 5739 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: Table Of Contents

    Using the System Utilities ..........15 Acer GridVista (dual-display compatible) ......15 Hardware Specifications and Configurations .
  • Page 8 Table of Contents Main Unit Disassembly Flowchart ........62 Removing the Hinge Covers .
  • Page 9 Troubleshooting Common Problems ..........133 Power On Issue .
  • Page 10 Table of Contents...
  • Page 11: System Specifications

    System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System Genuine Windows® Vista™ • Platform • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™2 Duo processor •...
  • Page 12: Dimensions And Weight

    • True 5.1-channel surround sound output • High-definition audio support • S/PDIF (Sony/Philips Digital Interface) support for digital speakers • Acer PureZone technology with two built-in stereo microphones • MS-Sound compatible Communication • Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* •...
  • Page 13 • USB 2.0 ports•HDMI™ port with HDCP support • HDMI™ port with HDCP support • External display (VGA) port • Consumer infrared (CIR) port • RF-in jack* • eSATA port • Headphones/speaker/line-out jack with S/PDIF support • Microphone-in jack • Line-in jack •...
  • Page 14: System Block Diagram

    System Block Diagram BOM Option Table Reference Description SLG8SP513VTR INT VGA EXT VGA CLOCK GENERATOR SPECIAL FOR EXT/INT VGA DDRIII-SODIMM1 DDRIII-SODIMM2 SATA - HDD SATA - ODD USB/eSATA USB-1 USB-6 USB-0 & USB-10 USB Port x2 USB-4 & USB-7 USB/B Con. USB-5 Bluetooth Con.
  • Page 15: Your Acer Notebook Tour

    Num Lock Lights up when Num Lock is activated. Caps Lock Lights up when Caps Lock is activated. Acer MediaTouch Touch sensitive controls for Acer Arcade, volume (up/down) and media (play/pause, stop, previous, next); with mute and hold keys Description...
  • Page 16 Click buttons The left and right buttons function like the left (left, center* and and right mouse buttons. right) *The center button serves as Acer Bio- Protection fingerprint reader supporting Acer FingerNav 4-way control function (only for certain models). Palmrest Comfortable support area for your hands when you use the computer.
  • Page 17: Hot Keys

    Hot Keys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon <Fn>...
  • Page 18: Rear View

    Rear View Icon Left View Icon HDMI eSATA Item Tuba The dedicated Tuba CineBass subwoofer pumps out earthshaking movie-house audio. Ventilation slots Allows the computer to stay cool, even after prolonged use. Item DC-In jack Connects to an AC adapter. Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port...
  • Page 19: Right View

    Right View Icon Chapter 1 Item USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.
  • Page 20: Bottom View

    Bottom View Icon Item Battery bay Houses the computer's battery pack. Battery lock Locks the battery in position. Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery release Releases the battery for removal. latch Description Chapter 1...
  • Page 21: Touchpad Basics (With Fingerprint Reader)

    Touchpad Basics (with fingerprint reader) The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader: Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and •...
  • Page 22: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
  • Page 23: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: : Open or close the Start menu <...
  • Page 24: Special Key

    Special Key You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
  • Page 25: Using The System Utilities

    Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start...
  • Page 26 Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently. AcerGridVista is simple to set up: 1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar. 2. Drag and drop each window into the appropriate grid.
  • Page 27: Hardware Specifications And Configurations

    2.0G T6600 2.2G Chapter 1 Specification Cache Speed Tech Size 1066 45 nm 1066 45 nm 1066 45 nm 1066 45 nm 1066 45 nm 45 nm 45 nm Package Power Acer P/N FCBGA FCBGA FCBGA FCBGA FCBGA FCBGA FCBGA...
  • Page 28 2800 3100 3400 4000 4500 Specification Phoenix BIOS V0.3209 Flash ROM SMBIOS 2.3 Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3, PCI2.2 • DMI utility for BIOS serial number configurable/asset tag •...
  • Page 29 System Memory Item Memory Controller Built-in Memory Size 0MB (no on-board memory) DIMM socket number Supports Memory size per socket Support maximum memory size Support DIMM type DDR II SDRAM Support DIMM Speed 667/800MHz Support DIMM voltage +1.8V Support DIMM 200-pin package VGA Memory...
  • Page 30 Hard Disk Drive Interface Item Vendor & Model Hitachi HTS545050B9A300 Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Item...
  • Page 31 Item Vendor & Model Toshiba MK1655GSX Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/sec, max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage Item Vendor &...
  • Page 32 Optical Disk Drive Item Vendor PANASONIC Model UJ880A Type Super-Multi Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Item Vendor PANASONIC Model UJ-130A Type Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format Loading mechanism...
  • Page 33 Item Input Voltage Typical Power Consumption (watt) Weight Physical Size (mm) Electrical Interface Support Color Viewing Angle (degree) Temperature Range (°C) Operating Storage (shipping) Chapter 1 Specification 3.3V ±0.3V 5W (max.) 375g (max.) 324.0(H) x 192.5(V) x 5.2(D) LVDS 262,144 Horizontal CR =>...
  • Page 34 VGA Graphic Controller Item Type AMD M92XT Manufacturing Tech. 55 nm Form Factor 29mm*29mm Package Keyboard Item Keyboard Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Audio Interface Item Audio Controller Realtek ALC888 Azalia Codec Features •...
  • Page 35 Finger Print Reader Item Type Authentec AES1610 Power 3.0V – 3.6V single supply Detection Matrix • • Features • • • • • • WLAN Item Vendor and Model Foxconn Atheros AR5B91 Protocol Interface Antenna PIFA Battery Item Vendor & model name •...
  • Page 36 Chapter 1...
  • Page 37: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 38: Information

    Information The Information screen displays a summary of your computer hardware information. Information Main Security C P U T y p e C P U T y p e C P U S p e e d C P U S p e e d I D E 0 M o d e l N a m e : I D E 0 M o d e l N a m e : I D E 0 S e r i a l N u m b e r :...
  • Page 39: Main

    Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Information Main S y s t e m T i m e : S y s t e m T i m e : S y s t e m D a t e : S y s t e m D a t e : T o t a l M e m o r y :...
  • Page 40: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Security S u p e r v i s o r P a s s w o r d I s : S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : U s e r P a s s w o r d I s :...
  • Page 41: Setting A Password

    Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: C o n f i r m N e w P a s s w o r d 2.
  • Page 42: Changing A Password

    Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. E n t e r C u r r e n t P a s s w o r d C o n f i r m N e w P a s s w o r d 2.
  • Page 43: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes USB drives, the onboard hard disk drive and the DVD drive in the module bay. Information Main Security B o o t p r i o r i t y o r d e r : B o o t p r i o r i t y o r d e r : 1 .
  • Page 44: Exit

    Exit The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Information Main Security E x i t S a v i n g C h a n g e s E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s...
  • Page 45: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Flash16 utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash16 Utility.
  • Page 46: Winflash Utility

    WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. The flash utility is stored on the hard drive and is based on BIOS V.3208. 2. THe BIOS flash package includes the following files: ZK6_3208.WPH is the BIOS rom •...
  • Page 47: Dos Flash Utility

    6. Please wait while the BIOS is overwritten. 7. The system will auto restart after upgraded BIOS complete. DOS Flash Utility 1. Press F2 while booting to enter the setup menu. 2. Select "Boot Menu" to change boot priority order, for example, Press F6 to set item 4: USB HDD: USB 2.0 Flash Drive to priority 1.
  • Page 48 3. Execute the "BIOS.BAT" batch file to update BIOS 4. The image file automatically loads as shown below. Chapter 3...
  • Page 49 5. A " CAUTION : Please Do Not Remove AC Power Source." message displays 6. The BIOS updates as shown below. Chapter 3...
  • Page 50: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities To reset a hard drive or BIOS password you require an additional PC. The utilities run on a DOS prompt on the second machine. This section provides instructions on how to remove a HDD password. If you enter the wrong hard drive password three times, the system reports the following error code: To reset the HDD password, run HDD_PW.EXE on a second machine as follows: 1.
  • Page 51 Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen as below. To reset the BIOS password, run BIOS_PW.EXE on a second machine as follows: 1. At a command prompt, type bios_pw 14452 0. 2.
  • Page 52 3. Reboot the system and type the selected string (in this example qjjg9vy or 07yqmjd etc.) for the BIOS user password. Cleaning BIOS Passwords To clear the password, perform the following steps: 1. From a DOS prompt, Execute clnpwd.exe 2. Press 1 or 2 to clean the desired password shown on the screen. The onscreen message determines whether the function is successful or not.
  • Page 53: Miscellaneous Utilities

    Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen. 3.
  • Page 54 Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): one xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer Asstag Example 2: Write Product Name to EEPROM Input: dmitools /wp Acer Example 3: Write Serial Number to EEPROM...
  • Page 55 Chapter 3...
  • Page 56 Chapter 3...
  • Page 57: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
  • Page 58: General Information

    M2.0D 3.0L K4.6D 0.8T ZK M2.5D 3.0L K5.5D 0.8T ZK M2.5D 5L K 5.5D ZK NL M2.5D 10.0L K 5.5D 0.8T ZK M3.0D 3.0L K 4.9D NI+ M2.5D 3.2L K 6D NI+ Quantity 86.AD302.001 86.AD302.002 86.AD302.003 86.AD302.004 86.AD302.005 86.AD302.006 Acer P/N Chapter 3...
  • Page 59: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 60: Removing The Sd Dummy Card

    2. Slide the battery lock/unlock latch to the unlock position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it. Chapter 3...
  • Page 61: Removing The Lower Cover

    2. Pull it out from the slot. Removing the Lower Cover 1. See “Removing the Battery Pack” on page 49. 2. See “Removing the SD dummy card” on page 50. 3. Loosen the six captive screws in the cover as shown. 4.
  • Page 62: Removing The Wlan Module

    Removing the WLAN Module NOTE: Systems are configured with two or three WAN antenna cables. The following procedure shows three antenna cables. The grey antenna cable is optional and may not appear in your system. 1. See “Removing the Lower Cover” on page 51. 2.
  • Page 63: Removing The Dimm Modules

    4. Remove the WLAN module as shown. Removing the DIMM Modules 1. See “Removing the Lower Cover” on page 51. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4.
  • Page 64: Removing The Hard Disk Drive Module

    Removing the Hard Disk Drive Module 1. See “Removing the Lower Cover” on page 51. 2. Remove the single screw securing the hard disk bracket to the Lower Cover. 3. Hold the Pull Tab and slide the HDD away from the connector. 4.
  • Page 65: Removing The Optical Disk Drive Module

    5. Remove the two screws (two each side) securing the HDD to the carrier. Step HDD Carrier M3*3 6. Lift the HDD carrier to remove. Removing the Optical Disk Drive Module 1. See “Removing the Hard Disk Drive Module” on page 54. Chapter 3 Size Quantity...
  • Page 66 2. Remove the screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*6 3. Insert a pen or other narrow plastic object as shown and push the ODD Module out of the bay. Chapter 3...
  • Page 67: Removing The Tv Tuner

    4. Remove the two screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. Step ODD Bracket M2*3 5. Press down on the locking catch to release the ODD cover and remove. Removing the TV Tuner 1.
  • Page 68 2. Disconnect the antenna cable. 3. Remove the single securing screw. Step Size Quantity Screw Type TV Tuner Module M2*3 4. Remove the TV Tuner module as shown. Chapter 3...
  • Page 69: Removing The Graphics Card

    Removing the Graphics Card 1. See “Removing the Lower Cover” on page 51. 2. Remove the four screws securing the graphics card to the thermal unit underneath. The graphics card pops up. 3. Remove the MXM card from the slot. Removing the RTC Battery 1.
  • Page 70: Removing The Cpu

    Removing the CPU 1. See “Removing the Graphics Card” on page 59. NOTE: With the graphics card removed, the GPU thermal pads are exposed. Do not allow any object to come into contact with the thermal pads as their performance will be seriously degraded if they are damaged. Replace the thermal pads if any object comes into contact with them.
  • Page 71 5. Clean the thermal pad off of the heat sink. Scrape the thermal pad off with a plastic implement and then use alcohol and a microfiber cloth to remove any residue from the heat sink. 6. Lift the CPU clear of the socket by grasping from the corners and carefully ease the CPU out from under the heat sink.
  • Page 72: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart Remove External Modules before proceeding Remove Fingerprint eKey Board Reader Remove TouchPad Bracket Screw List Step Hinge Covers M2*3 Switch Cover M2.5*3 M2.5*10 Function Board M2.5*3 Speaker Module M2.5*3 LCD Module M2.5*5 Upper Cover M2.5*10 M2.5*5...
  • Page 73: Removing The Hinge Covers

    Step Modem Module M2*3 BT Module M2.5*3 Mainboard M2.5*3 Thermal Module M2.5*5*3.2 Removing the Hinge Covers 1. See “Removing the Battery Pack” on page 49. 2. Remove the two screw caps and screws from the Hinge Covers. Step Hinge Covers M2.5*4 3.
  • Page 74 2. See “Removing the Hinge Covers” on page 63. 3. Locate and remove the six securing screws on the bottom of the computer. Step Switch Cover M2.5*6 (red callout) Switch Cover M2.5*4 (cyan callout) 4. Turn the computer over and open the LCD module to expose the Switch Cover. IMPORTANT:The LCD module does not fully extend.
  • Page 75 6. Using both hands, lift both sides of the rear edge of the Switch Cover upward as shown. 7. Place the switch board on the keyboard. 8. Disconnect the function board from the main unit by lifting the FFC lock and removing the FFC as shown. Chapter 3...
  • Page 76: Removing The Power Save Board

    9. Disconnect the power board from the main unit by lifting the FFC lock and removing the FFC as shown. Removing the Power Save Board 1. See “Removing the LCD Module” on page 68. 2. Disconnect the Power Save Board from the Function Board by lifting the FFC lock and removing the FFC as shown.
  • Page 77: Removing The Power Switch Board

    4. Remove the Power Save Board from the Switch Cover. Removing the Power Switch Board 1. See “Removing the LCD Module” on page 68. 2. Remove the three screws securing the Power Save Board to the Switch Cover as shown. Step Switch Cover M2.5*4...
  • Page 78: Removing The Lcd Module

    IMPORTANT:The keyboard is still attached to the Mainboard FFC - do not pull on the keyboard. 3. Lay the keyboard face down on the touchpad. 4. Unlock the connector and pull the FFC to remove it from the Mainboard. 5. Remove the keyboard from the chassis. Removing the LCD Module 1.
  • Page 79 3. Turn the computer over. Remove the two securing screws as shown. Step Size Quantity Screw Type LCD Module M2.5*5 Chapter 3...
  • Page 80 4. Starting at the LCD module, completely remove the Antenna cable from the cable channel. 5. Rest the computer on its side with the LCD Module open and push the Antenna cable through the chassis as shown. Chapter 3...
  • Page 81 6. Disconnect the LCD cables from the Mainboard and remove the cable from the cable channel as shown. 7. Remove the two securing screws from the left LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 Chapter 3...
  • Page 82: Removing The Upper Base

    8. Remove the two securing screws from the right LCD hinge. Step LCD Module M2.5*5 9. Carefully remove the LCD Module from the chassis. Removing the Upper Base 1. See “Removing the LCD Module” on page 68. Size Quantity Screw Type Chapter 3...
  • Page 83 2. Turn the computer over. Remove the nine screws on the bottom panel. Step Upper Cover M2.5*6 3. Turn the computer over. Remove the 13 securing screws on the top panel. Step Upper Cover M2.5*6 (red callout) Chapter 3 Size Quantity Size Quantity...
  • Page 84 4. Turn the computer over and disconnect the four cables from the mainboard. Unlock the connector and disconnect A as shown. Unlock the connector and disconnect C as shown. Unlock the connector and disconnect B as shown. Unlock the connector and disconnect D as shown. Chapter 3...
  • Page 85: Removing The Finger Print Reader

    WARNING:Care must be taken when removing the Upper Base from the Lower Base to prevent damage or stress to the surface. 5. Ease the lower casing outward to clear the securing clips and pry apart the upper left side as shown, and lift the rear edge of the Upper Base upward.
  • Page 86 2. Lift the FFC locking latch, as shown, to disengage the cable and disconnect the main board FFC. 3. Open the FFC locking latch as shown and remove the FFC. 4. Remove the three securing screws on the bracket. Step Finger Print M2*3 Reader...
  • Page 87: Removing The Multifunction Board

    5. Pull the fingerprint reader out from under the securing brackets as shown. Removing the Multifunction Board 1. See “Removing the Upper Base” on page 72. 2. Open the FFC locking latch and remove the FFC from the Mainboard. Chapter 3...
  • Page 88: Removing The Modem Module

    3. Remove the single securing screw from the Multifunction board. Step Multifunction M2.5*3 Board 4. Lift the Multifunction Board clear of the casing. Removing the Modem Module 1. Remove the Upper Base. See “Removing the Upper Base” on page 72. Size Quantity Screw Type...
  • Page 89 2. Remove the two screws securing the Modem to the Mainboard. Step Size Quantity Screw Type Modem Module M2*3 3. Lift the Modem Module clear of the Mainboard as shown. IMPORTANT:The back of the modem board is plugged into the mainboard. Be sure to lift straight up - do not twist the board or damage may result.
  • Page 90: Removing The Bluetooth Module

    Removing the Bluetooth Module 1. See “Removing the Upper Base” on page 72. 2. Grasp the cable as shown and pull to disconnect from the Bluetooth module. 3. Lift the bluetooth board from the adhesive securing it to the Lower Cover. Removing the Mainboard 1.
  • Page 91 4. Disconnect the cable to the Bluetooth board. 5. Disconnect the Speaker wires. 6. Grasp the RJ-11 cable and remove it from the Mainboard as shown. Chapter 3...
  • Page 92: Removing The Thermal Module

    7. Remove the single securing screw. Step Mainboard M2.5*3 8. Lift the mainboard right side first to remove from the base. Removing the Thermal Module 1. See “Removing the Mainboard” on page 80. 2. Turn the Mainboard over and place on a clean surface. Size Quantity Screw Type...
  • Page 93 3. Hold the fan cable connector and lift to disconnect from the mainboard. 4. Loosen the three captive screws from the Thermal Module CPU heat sink in reverse numerical order, from 3 to 5. Remove the four screws from the Thermal Module. Step CPU Thermal M2.5*3...
  • Page 94: Removing The Cpu (Alternate Procedure)

    WARNING:To prevent damage to the Thermal Module or the CPU, hold and lift the Thermal Module by lifting both ends up and away at the same time. 6. Hold the module on both sides and lift it clear of the Mainboard. IMPORTANT:If the replacement Thermal Module does not include the thermal protection pads shown below, reuse the original thermal protection pad with the new Thermal Module.
  • Page 95: Removing The Speaker Modules

    2. Turn the CPU socket latch 180 degrees counterclockwise to the Unlock position. 3. Lift the CPU clear of the socket. Removing the Speaker Modules 1. See “Removing the Mainboard” on page 80. Chapter 3...
  • Page 96 2. Remove the three securing screws from the Speaker Modules. Step Size Quantity Screw Type Speaker Module M2.5*2 x 6mm flat head 3. Pull the subwoofer module up from the rubber dampers on the securing tabs as shown. IMPORTANT:Do not lift the subwoofer out from the edges as contact with the speakers can damage the unit. 4.
  • Page 97 5. Lift the speaker module away from the lower base as shown 6. Remove the speaker wire from the channel as shown. Chapter 3...
  • Page 98: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart Screw List Step LCD Bezel M2.5*5 Camera Module M2.5*3 LCD Panel M2.5*5 M2.5*3 LCD Brackets M2*3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 68. Remove LED Panel from Main Unit before proceeding Remove...
  • Page 99 2. Remove the six screw caps and screws as shown. Step Size Quantity Screw Type LCD Bezel M2.5*5 3. Starting at the centre of the top edge, pry the inside of the bezel away from the screen. Work round the edges to pry the bezel away from the screen as shown.
  • Page 100: Removing The Camera Module

    IMPORTANT:The microphone cable still connects the bezel to the panel, take care not to pull the bezel away from the panel. 5. Disconnect the microphone cable from the panel assembly. Removing the Camera Module 1. See “Removing the LCD Bezel” on page 88. 2.
  • Page 101: Removing The Lcd Panel

    Removing the LCD Panel 1. See “Removing the Camera Module” on page 90. 2. Remove the two securing screws from the LCD hinges and the single LCD grounding screw. Step LCD Panel M2.5*5 (red callout) LCD Panel M2.5*3 (green callout) Chapter 3 Size Quantity...
  • Page 102: Removing The Lcd Brackets And Fpc Cable

    3. Lift the LCD Panel out of the casing as shown. Removing the LCD Brackets and FPC Cable 1. See “Removing the LCD Panel” on page 91. 2. Remove the four securing screws (two on each side) from the LCD Panel brackets. Step LCD Brackets M2*3...
  • Page 103: Removing The Antennas

    5. Lift the cable as shown to detach the adhesive. 6. Grip the adhesive strip covering the LCD cable connector and pull it back (1). 7. Remove the LCD brackets by pulling them away from the LCD Panel. Removing the Antennas 1.
  • Page 104 4. Remove the adhesive strips securing the left and right antennas to the LCD module and lift the antennas clear. 5. Remove the antenna cables and assembly from the LCD module. Chapter 3...
  • Page 105: Lcd Module Reassembly Procedure

    LCD Module Reassembly Procedure Replacing the Antennas 1. Replace the right Antenna in the LCD Cover as shown and secure it in place with the tape. 3. Run the cables under the adhesive strips. 5. Replace the screws to secure the antennas in place. Chapter 3 2.
  • Page 106: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Align the LCD brackets with the six screw holes (three on each side) on the LCD Panel as shown. 2. Replace the six securing screws in numeric order, from 1 to 3. 3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown (1).
  • Page 107: Replacing The Camera Module

    7. Ensure the WIFI Antenna Cables pass under the the bracket as shown. 8. Replace the four screws to secure the panel within the LCD module. IMPORTANT:When replacing the screws in the LCD brackets (red callout) do not use the screw holes marked with ‘X’.
  • Page 108: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place the Bezel on the casing bottom edge first and press in the areas marked to snap it into place. 3. Press down the top edge to complete the process. IMPORTANT:Ensure there are no gaps between the LCD Cover and the Bezel. 4.
  • Page 109: Main Module Reassembly Procedure

    Main Module Reassembly Procedure Replacing the Speaker Modules 5. Place the speaker module into the lower base as shown 6. Push the subwoofer module onto the securing tabs as shown. IMPORTANT:Do not hold the subwoofer by the edges as contact with the speakers can damage the unit. Chapter 3...
  • Page 110: Replacing The Cpu (Alternate Procedure)

    7. Replace the three screws to secure the Speaker Modules. Step Speaker Module M2.5*2 x 6mm flat head 8. Replace the speaker wire into the channel as shown. Replacing the CPU (Alternate Procedure) IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket NOTE: Only use this procedure if you removed the thermal unit according to the instuctions given in “Removing the CPU (Alternate Procedure)”...
  • Page 111: Replacing The Thermal Module

    The following thermal compounds are approved for use: • Eapus XR-PE 1. Remove all traces of thermal grease or pad adhesive from the Thermal Module using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2.
  • Page 112 2. Apply a small amount of thermal grease or the supplied thermal pad to the center of the heat sink and the indicated locations for the Graphics card. If using Thermal Grease, there is no need to spread it manually, the force used during the installation of the Thermal Module is sufficient WARNING:To prevent damage to the Thermal Module or the CPU, place the Thermal Module onto the mainboard with both hands.
  • Page 113: Replacing The Mainboard

    5. Fasten the three captive screws to the Thermal Module CPU heat sink in numerical order, from 1 to 3. 6. Connect the fan cable to the mainboard. Replacing the Mainboard 1. Lift the mainboard right side first to remove from the base. Chapter 3...
  • Page 114 2. Replace the single securing screw. Step Size Quantity Screw Type Mainboard M2.5*3 3. Grasp the RJ-11 cable and insert it into the Mainboard as shown. 4. Connect the Speaker wires. Chapter 3...
  • Page 115: Replacing The Bluetooth Board

    5. Connect the cable to the Bluetooth board. 6. Connect the FFC connecting to the Multifunction board. Replacing the Bluetooth Board 1. Place the bluetooth board onto the adhesive to secure it to the Lower Cover. Take care to align the mounting pin.
  • Page 116 2. Connect the cable to the Bluetooth module. Chapter 3...
  • Page 117: Replacing The Modem Module

    Replacing the Modem Module 1. Connect the modem cable as shown. 3. Align the screw sockets and replace the two screws. Step Modem Module M2*3 Chapter 3 2. Replace the Modem Module on the Mainboard. Size Quantity Screw Type...
  • Page 118 Replacing the Multifunction Board 1. Insert the Multifunction Board into the casing, ensuring that the USB Port is accessible through the case. 3. Lock the connector and press down on the FFC cable to secure it on the casing. 2. Run the cable along the casing and insert it into the FFC connector.
  • Page 119: Replacing The Finger Print Reader

    Replacing the Finger Print Reader 1. Replace the Finger Print Reader in the Upper Cover, making sure the tabs align with the slots in the upper cover. 3. Replace the Touchpad FFC. Replacing the Upper Cover WARNING:Care must be taken when replacing the Upper Cover to prevent damage or stress to the surface. 5.
  • Page 120 6. Starting with the sides, press down all around the perimeter of the cover to secure it in place. Chapter 3...
  • Page 121 7. Reconnect the four FFC cables to the mainboard. Connect A as shown and lock the connector. Connect B as shown and lock the connector. Connect C as shown and lock the connector. Connect D as shown and lock the connector. Chapter 3...
  • Page 122 8. Replace the 13 securing screws on the top panel. Step Upper Cover M2.5*6 (red callout) 9. Turn the computer over. Replace the nine screws on the bottom panel. Step Upper Cover M2.5*6 Size Quantity Size Quantity Screw Type Screw Type Chapter 3...
  • Page 123: Replacing The Lcd Module

    Replacing the LCD Module 10. Carefully place the LCD Module into the chassis, making sure to align the mounting pins on the LCD brackets with the well son the Lower Cover. 11. Replace the two securing screws for the left LCD hinge. Step LCD Module M2.5*5...
  • Page 124 12. Replace the two securing screws for the right LCD hinge. Step Size Quantity Screw Type LCD Module M2.5*5 13. Connect the LCD cable to the Mainboard and insert the cable into the cable channel as shown. 14. Rest the computer on its side with the LCD Module open and push the Antenna cable through the chassis as shown.
  • Page 125 15. Starting from the LCD module, insert the Antenna cable into the cable channels as shown. Note how the cable hooks onto the cable chennel in the speaker module, then is adhired to the pin on the Kensington Lock before passing into the cabel channel on the upper cover 16.
  • Page 126: Replacing The Keyboard

    Replacing the Keyboard 1. Place the Keyboard on the Upper Cover, face up and reconnect the FFC cable to the Mainboard. 3. Press down both sides of the keyboard to secure it in place. Replacing the Power Switch Board 1. Insert the the Power Board into the Switch Cover by sliding it under the securing tab as shown. 2.
  • Page 127: Replacing The Power Save Board

    2. Replace the three screws to secure the Power Save Board to the Switch Cover as shown. Step Switch Cover M2.5*4 (red callout) Replacing the Power Save Board 3. Replace the two screws to secure the Power Save Board to the Switch Cover as shown. Step Switch Cover M2.5*4...
  • Page 128: Replacing The Switch Cover

    4. Connect the Power Save Board to the Function Board by inserting the FFC and closing the FFC lock as shown. Replacing the Switch Cover CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is recommended that only fingers are used to remove the Switch Cover.
  • Page 129 5. Connect the function board to the main unit by inserting the FFC and closing the FFC lock as shown. 6. Using both hands, rotate the Switch Cover into place, making sure the pins in the lower left and right corners are under the upper cover.
  • Page 130: Replacing The Hinge Covers

    9. Replace the six screws on the bottom of the computer. Step Switch Cover M2.5*6 (red callout) Switch Cover M2.5*4 (cyan callout) Replacing the Hinge Covers IMPORTANT:The left and right Hinge Covers are shaped differently and marked L and R on the inside. Ensure that the correct cover is used during reassembly.
  • Page 131 2. Replace the two securing screws and caps. Step Size Quantity Screw Type Hinge Covers M2.5*4 Chapter 3...
  • Page 132: External Unit Reassembly Process

    External Unit Reassembly Process Replacing the CPU IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket The following thermal pads are approved for use: • Silmore GP50 • Honeywell • Jet Motor 7762 The following thermal compounds are approved for use: •...
  • Page 133: Replacing The Rtc Battery

    6. Lower the heat sink into place. 7. Tighten the three screws of the CPU heat sink in the indicated order: 1, 2, 3. Replacing the RTC Battery 1. Insert the RTC battery into the socket in the mainboard. Replacing the Graphics Card The following thermal pads are approved for use: •...
  • Page 134 • Jet Motor 7762 The following thermal compounds are approved for use: • Eapus XR-PE 2. Remove all traces of thermal grease or pad adhesive from the heat sink using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 3.
  • Page 135: Replacing The Odd Module

    Replacing the ODD Module 1. Align the ODD Bezel as shown and press it into place. 2. Align the ODD Bracket as shown and replace the securing screws. 3. Push the ODD Module into the chassis as shown until the bezel is flush with the casing. Chapter 3 4.
  • Page 136: Replacing The Hard Disk Drive Module

    Replacing the Hard Disk Drive Module 1. Place the HDD carrier on the HDD. 3. Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface. 4. Replace the single screw to secure the hard disk bracket to the Lower Cover. Replacing the DIMM Modules NOTE: To replace DIMM Module 2, first remove DIMM Module 1.
  • Page 137 shown. 1. Insert the DIMM Module flush with the connector and press down to lock in place. Chapter 3...
  • Page 138: Replacing The Wlan Module

    Replacing the WLAN Module 1. Insert the WLAN board into the WLAN socket. 3. Connect the three antenna cables to the module. NOTE: The White cable goes to the upper terminal (TR 1), the black cable to the lower terminal (TR 2), and the grey cable to the middle terminal (TR 3).
  • Page 139 2. Connect the antenna cable. 3. replace the single securing screw. Step Size Quantity Screw Type TV Tuner Module M2*3 Chapter 3...
  • Page 140: Replacing The Lower Cover

    Replacing the Lower Cover 1. Replace the Lower Cover, inserting the tabs on the bottom edge first, as shown. 2. Tighten the six captive screws in the cover as shown. Replacing the SD Card Dummy Tray 1. Insert the SD Card and push into the slot until flush with the chassis cover. Chapter 3...
  • Page 141: Replacing The Battery

    Replacing the Battery 1. Slide and hold the battery release latch to the release position (1), then insert the battery and press down (2). Chapter 3 2. Slide the battery lock/unlock latch to the lock position.
  • Page 142 Chapter 3...
  • Page 143: Troubleshooting

    Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible.
  • Page 144: Power On Issue

    Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3...
  • Page 145: Computer Shutsdown Intermittently

    Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. 1. Check the power cable is properly connected to the computer and the electrical outlet. 2. Remove any extension cables between the computer and the outlet. 3.
  • Page 146: No Display Issue

    No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3...
  • Page 147: No Post Or Video

    No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5.
  • Page 148: Random Loss Of Bios Settings

    Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced.
  • Page 149: Lcd Failure

    LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3...
  • Page 150: Touchpad Failure

    Touchpad Failure If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3...
  • Page 151: Sound Problems

    Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to Start Control Panel Device Manager to determine that: The device is properly installed. • There are no red Xs or yellow exclamation marks.
  • Page 152: Internal Microphone Failure

    Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3...
  • Page 153: Microphone Problems

    Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Start and select the Recording tab. 2. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3.
  • Page 154: Hdd Not Operating Correctly

    HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3.
  • Page 155: Odd Failure

    ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Chapter 3...
  • Page 156 ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: Audio CDs do not play when loaded • DVDs do not play when loaded • Blank discs do not burn correctly • DVD or CD play breaks up or jumps •...
  • Page 157 Select the region suitable for the media inserted in the drive. Discs Do Not Burn Properly If discs can not be burned, perform the following actions one at a time to correct the problem. 1. Ensure that the default drive is record enabled: Navigate to Start Select the Recording tab.
  • Page 158 If the ODD works properly with alternate discs, the original disc is probably defective and should be replaced. 3. Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly Process” on page 48. Check for broken connectors on the drive, motherboard, and cables.
  • Page 159: Usb Failure (Rightside)

    USB Failure (Rightside) If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 3...
  • Page 160: Wireless Function Failure

    Wireless Function Failure If the WLAN/WiMAX fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Bluetooth Function Failure If the Bluetooth fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Start Reconnect the...
  • Page 161: Easytouch Button Failure

    EasyTouch Button Failure If the Acer EasyTouch buttons fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Media Board Failure If the Media Board fails, perform the following actions one at a time to correct the problem. Do not replace a...
  • Page 162: Fingerprint Reader Failure

    Fingerprint Reader Failure If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Start Reconnect the...
  • Page 163: External Mouse Failure

    External Mouse Failure If an external Mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual.
  • Page 164: Intermittent Problems

    Issue” on page 134.): 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: Non-Acer devices • Printer, mouse, and other external devices •...
  • Page 165: Post Codes Tables

    POST Codes Tables These tables describe the POST codes and descriptions during the POST. Sec: NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 MTRR setup 0xC3 Enable cache 0xC4 Establish cache tags 0xC5 Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0 0xCF Cache Init Finished Memory:...
  • Page 166 Code 0x26 Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings 0x27 Enable DRAM Channel I/O Buffers 0x28 Enable all clocks on populated rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31...
  • Page 167: Bds & Specific Action

    BDS & Specific action: Code 0x00 Report the legacy boot is happening 0x12 Wake up the Aps 0x13 Initialize SMM Private Data and relocate BSP SMBASE 0x21 PC init begin at the stage1 0x27 Report every memory range do the hard ware ECC init 0x28 Report status code of every memory range 0x50...
  • Page 168: Each Peim Entry Point Used In 80_Port

    Each PEIM entry point used in 80_PORT Code Description 0x00 0x01 PEI_EVENT_LOG 0xA1 PEI_OEM_SERVICE 0xA2 PEI_SIO_INIT 0xA3 PEI_MONO_STATUS_CODE 0xA4 PEI_CPU_IO_PCI_CFG 0x06 PEI_CPU_IO 0x07 PEI_PCI_CFG 0xA5 PEI_CPU_PEIM 0xA6 PEI_PLATFORM_STAGE1 0xA7 PEI_VARIABLE 0xA8 PEI_SB_INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41...
  • Page 169 Code 0xC2 MONOTONIC_COUNTER 0xC3 WATCH_DOG_TIMER 0xC4 SECURITY_STUB 0xC5 DXE_CPU_IO 0xC6 CF9_RESET 0xC7 PC_RTC 0xC8 STATUS_CODE 0xC9 VARIABLE EMU_VARIABLE 0xD9 DXE_CHIPSET_INIT 0x45 DXE_ALERT_FORMAT 0xD6 PCI_HOST_BRIDGE 0xD7 PCI_EXPRESS 0xD5 DXE_SB_INIT 0xDA IDE_CONTROLLER 0xDB SATA_CONTROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC...
  • Page 170 Code 0x8F LEGACY_INTERRUPT 0x70 BIOS_KEYBOARD 0x71 BIOS_VEDIO 0x72 MONITER_KEY 0x73 LEGACY_BIOS 0x75 LEGACY_BIOS_PLATFORM 0x76 PCI_PLATFORM 0x6C ISA_FLOOPY 0x6D PS2_MOUSE 0x6E USB_BOT 0x6F USB_CBI0 0x74 USB_MOUSE 0xFA SETUP_UTILITY 0x90 FW_BLOCK_SERVICE 0x78 SMM_USB_LEGACY 0x86 GRAPHICS_CONSOLE 0x87 TERMINAL 0x8A DATA_HUB_STD_ERR 0x7C 0x7D PARTITION 0x7E ENGLISH 0x7F...
  • Page 171: Each Smmdriver Entry Point Used In 80_Port

    Code 0xB0 JAPANESE 0xB1 DXE_UNICODE_COLLACTION Each SmmDriver entry point used in 80_PORT Code Description 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95...
  • Page 172 Chapter 3...
  • Page 173: Jumper And Connector Locations

    Chapter 5 CN5 K/B FFC conn. PU5 CPU core PWM IC CN4 MMB Con. CN6 Touch Pad Conn. U11 Acer ID ROM U13 EC (KBC) U14 System BIOS SW2 Touch Pad Switch CN8 Modem Card Con. CN11 Ext USB /Card reader Conn...
  • Page 174: Bottom View

    Bottom View U25 CPU socket CN14 Battery Conn CN16 Mini card Conn CN18 HDD Conn U27 Thermal protection IC CN22 RTC Socket CN24 ODD Conn CN25 Memory DIMM CN27 Memory DIMM CN30 Mini card Conn PU9 3V/5V PWM IC Description CPU Socket CN14 Battery Conn.
  • Page 175: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for Aspire 5739. Aspire 5739 provides one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description Item...
  • Page 176 7. Restart system. Press F2 key to enter BIOS Setup menu. If there is no Password request, the BIOS Password has been successfully cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password). Chapter 3...
  • Page 177: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 178 Chapter 3...
  • Page 179: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 180: Aspire 5739 Exploded Diagrams

    Aspire 5739 Exploded Diagrams Main Module Item Description Subwoofer Speaker Lower Cover Upper Cover Part No. Item 23.PDS07.001 23.PDS07.002 60.PDP07.001 60.PDS07.001 Description Part No. FP Reader FFC 50.PDS07.007 FP Reader 55.PDS07.004 TP FFC 50.PDS07.006 Chapter 3...
  • Page 181: Aspire 5739 Fru List

    Lan Intel WLAN 512AN_MMWG2 Shirley Peak 5100 ME enable / MM#899541 Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 TA#E14718-014 Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable / MM#899545 Chapter 3 Description ACER P/N AP.06501.026 AP.09001.027 AP.09003.021 AP.0900A.005 AP.06503.024 AP.0650A.012 BT.00603.042 BT.00605.021...
  • Page 182 POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 POWER CORD US 3PIN ROHS POWER CORD(EU) 1.8M 3PBLACK FM010008-010 POWER CORD(UK) 1.8M 3PBLACK FP010008-013 POWER CORD BRAZIL IMETRO 3 PIN POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 Description ACER P/N TU.23100.015 VG.M920H.001 VG.M920H.002 VG.10P06.002 VG.10P06.003 VG.10P0Y.002 55.PDS07.001...
  • Page 183 UPPER CASE ASSY W/TP,FFC*3 FOR FP UPPER CASE ASSY W/TP,FFC*3 FOR NON FP LOWER CASE ASSY W/SPEAKER,SUB-WOOFER,RJ11 FOR LOWER CASE ASSY W/SPEAKER,SUB-WOOFER,RJ11 FOR NON TV THERMAL COVER HINGE COVER - R Chapter 3 Description ACER P/N 50.PDS07.001 50.PDS07.002 50.PDS07.003 50.PDS07.004 50.PDS07.005 50.PDS07.006 50.PDS07.007 42.PDS07.001 60.PDS07.001...
  • Page 184 O bezel SATA 2X Single Layer, 4X Double Layer PLDS BD COMBO 12.7mm Tray DL 4X DS-4E1S LF W/O bezel SATA OPTICAL BRACKET ODD BEZEL - SUPER MULTI BD COMBO BEZEL Description ACER P/N 42.PDS07.004 42.PDS07.005 33.PDS07.001 KC.95501.DTP KC.87R01.DPP KC.95001.DPP KC.64001.DTP...
  • Page 185 HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01 HDD BRACKET Keyboard Keyboard ACER AC7G JM70 103KS Black Arabic Glossy Keyboard ACER AC7G JM70 104KS Black Belgium Glossy Keyboard ACER AC7G JM70 104KS Black Brazilian Portuguese Glossy Keyboard ACER AC7G JM70 104KS Black CZ/SK Glossy...
  • Page 186 Keyboard ACER AC7G JM70 104KS Black Turkish Glossy Keyboard ACER AC7G JM70 104KS Black UK Glossy Keyboard ACER AC7G JM70 103KS Black US International Glossy Keyboard ACER AC7G JM70 103KS Black US International w/ Hebrew Glossy Keyboard ACER AC7G JM70 104KS Black US w/ Canadian French Glossy LCD MODULE 15.6 IN LED WXGA GLARE IMR W/ANTENNA...
  • Page 187 LCD BRACKET W/HINGE - L CCD MODULE SUYIN 1.0M CCD MODULE CN1014-S36B-OV01-1 CHICONY 1.0M Mainboard MAINBOARD UMA GM45 ICH9M W/CARD READER W/O CPU MAINBOARD DIS PM45 ICH9M W/CARD READER W/O CPU Chapter 3 Description ACER P/N 6M.PDS07.004 LK.15605.003 LK.15606.003 LK.15608.002 LK.1560D.005 50.PDS07.008 60.PDS07.005 60.PDS07.004...
  • Page 188 POWER BUTTON RUBBER HINGE COVER RUBBER LCD RUBBER CIRCLE LCD SIDE RUBBER RUBBER FOOT - FRONT RUBBER FOOT - BLACK L RUBBER FOOT - BLACK R THERMAL COVER RUBBER Description ACER P/N KN.1GB0B.028 KN.2GB0B.012 KN.2GB0G.009 KN.1GB0B.019 KN.1GB0G.019 KN.2GB0B.005 KN.1GB04.003 KN.1GB09.011 KN.2GB04.004...
  • Page 189: Screw List

    Category Speaker SPEAKER SUB-WOOFER Screw List Category Screw SCREW M2.5*4.0-I(NYLOK)EU SCREW M2.5*6-I(BNI)(NYLOK) SCREW M3*0.5+3.5I SCREW M2.0*3.0-I-NI-NYLOK IRON SCREW M2.0*3.0-I(NI)(NYLOK)IRON SCREW M2.0*3.0-I(BKAG)(NYLOK) IRON Chapter 3 Description Description 86.T23V7.009 86.A08V7.004 86.TDY07.003 86.A08V7.005 86.PDS07.001 86.EDM07.002 ACER P/N 23.PDS07.001 23.PDS07.002 Acer P/N.
  • Page 190 Chapter 3...
  • Page 191: Model Definition And Configuration

    AS5739G- Israel 754G32Mn AS5739G- Eastern 754G32Mn Europe AS5739G- Spain 754G32Mn AS5739G- Austria 754G32Mn Appendix A Acer Part No Description LX.PDS0X.0 AS5739G-642G32Mn VHP32ATTW1 MC M92XT512CFbk 1*2G/320/BT/ 6L/5R/CB_n2_FP_1.0D_GEb_TC11 LX.PDS0X.0 AS5739G-654G50Mn VHP32ATIT1 MC M92XT512CFbk 2*2G/500_L/6L/ 5R/CB_n2_FP_1.0D_GEb_IT12 LX.PDS0X.0 AS5739G-754G32Mn VHP32ATEU5 MC M92XT512CFbk 2*2G/320/6L/ 5R/CB_n2_FP_1.0D_GEb_PL13 LX.PDS0X.0...
  • Page 192 754G32Mi AS5739G- Italy 754G32Mn AS5739G- Middle 754G32Mn East AS5739G- Luxembo 754G32Mn AS5739G- Sweden 754G32Mn Acer Part No Description LX.PDS0X.0 AS5739G-754G32Mn VHP32ATBE1 MC M92XT512CFbk 2*2G/320/6L/ 5R/CB_n2_FP_1.0D_GEb_NL13 LX.PDS0X.0 AS5739G-754G32Mn VHP32ATCH1 MC M92XT512CFbk 2*2G/320/6L/ 5R/CB_n2_FP_1.0D_GEb_IT42 LX.PDS0X.0 AS5739G-754G32Mn VHP32ATDK1 MC M92XT512CFbk 2*2G/320/6L/ 5R/CB_n2_FP_1.0D_GEb_NO13 LX.PDS0X.0...
  • Page 193 Middle 754G32Mn East AS5739G- China 742G32Mn AS5739G- Hong 742G32Mn Kong AS5739G- Japan 873G32Bn Chapter 3 Acer Part No Description LX.PDS0X.0 AS5739G-754G32Mn EM VHP32ATME4 MC M92XT512CFbk 2*2G/320/6L/5R/ CB_n2_FP_1.0D_GEb_EN11 LX.PDS0X.0 AS5739G-754G32Mn EM VHP32ATZA4 MC M92XT512CFbk 2*2G/320/6L/5R/ CB_n2_FP_1.0D_GEb_ENI1 LX.PDS0X.0 AS5739G-754G32Mn EM VHP32ATME9 MC M92XT512CFbk 2*2G/320/6L/5R/ CB_n2_FP_1.0D_GEb_FR22...
  • Page 194 Eastern 754G32Mn Europe AS5739G- Eastern 754G32Mn Europe AS5739G- Eastern 754G32Mn Europe AS5739G- Russia 754G32Mi Acer Part No Description LX.PDS0X.0 AS5739G-873G32Bn VHP32APJP1 MC M92XT512CFbk 2G+1G/320/BT/ CB_n2_FP_1.0D_GEb_JA11_M33F LX.PEM0X.0 AS5739G-754G32Mn EM VHP32ATZA2 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_EN16 LX.PEM0X.0 AS5739G-754G32Mn EM VHP32ATZA1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_FR23...
  • Page 195 Greece 754G32Mn AS5739G- Portugal 754G32Mn AS5739G- Middle 754G32Mn East AS5739G- Middle 754G32Mn East Chapter 3 Acer Part No Description LX.PEM0X.0 AS5739G-754G32Mn VHP32ATAT1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_DE11 LX.PEM0X.0 AS5739G-754G32Mn VHP32ATNO1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_NO12 LX.PEM0X.0 AS5739G-754G32Mn VHP32ATSE1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_FI13 LX.PEM0X.0...
  • Page 196 AS5739G- Canada 742G32Mn AS5739G- 742G32Mn AS5739G- 742G32Mn AS5739G- 662G25Bn AS5739G- 654G25Mn AS5739G- China 742G32Mn Acer Part No Description LX.PEM0X.0 AS5739G-754G32Mn EM VHP32ATME3 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_FR23 LX.PEM0X.0 AS5739G-754G32Mn VHP32ATPL1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_PL11 LX.PEM0X.0 AS5739G-754G32Mn EM VHP32ATTR1 MC M92XT512Cbk 2*2G/320/6L/5R/ CB_n2_1.0D_GEb_TR33...
  • Page 197 AS5739G- Belgium 874G50Mn AS5739G- Eastern 874G50Mn Europe AS5739G- Austria 874G50Mn AS5739G- Germany 874G50Mn Chapter 3 Acer Part No Description LX.PDR0X.0 AS5739G-734G50Mn VHP32ATGB1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_EN14 LX.PDR0X.0 AS5739G-644G50Mn VHP32ATFR1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_FR23 LX.PDR0X.0 AS5739G-654G32Mn VHP32ATGB1 MC N10PGE11GBCFbk 2*2G/320/ 6L/5R/CB_n2_FP_1.0D_GEb_EN14...
  • Page 198 Italy 874G50Mn AS5739G- 874G50Mn AS5739G- Finland 874G50Mn AS5739G- Spain 874G50Mn AS5739G- Eastern 874G50Mn Europe Acer Part No Description LX.PDR0X.0 AS5739G-874G50Mn VHP32ATIL1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_HE12 LX.PDR0X.0 AS5739G-874G50Mn VHP32ATHU1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_HU13 LX.PDR0X.0 AS5739G-874G50Mn VHP32ATEU5 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_PL13...
  • Page 199 AS5739G- Middle 874G50Mn East AS5739G- Luxembo 874G50Mn AS5739G- Holland 874G50Mn AS5739G- Portugal 874G50Mn Chapter 3 Acer Part No Description LX.PDR0X.0 AS5739G-874G50Mn VHP32ATEU7 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_SL11 LX.PDR0X.0 AS5739G-874G50Mn VHP32ATEU7 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_ENR2 LX.PDR0X.0 AS5739G-874G50Mn EM VHP32ATME2 MC N10PGE11GBCFbk 2*2G/500_L/6L/ 5R/CB_n2_FP_1.0D_GEb_AR23...
  • Page 200 742G32Mn AS5739G- Hong 742G32Mn Kong AS5739G- Japan 874G50Bn AS5739G- Japan 874G50Bn AS5739G- South 874G50Mn Africa Acer Part No Description LX.PDR0X.0 AS5739G-874G50Mn VHP32ATSE1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_n2_FP_1.0D_GEb_FI13 LX.PDR0X.0 AS5739G-874G50Mi VHP32ATUK1 MC N10PGE11GBCFbk 2*2G/ 500_L/6L/5R/ CB_abg_FP_1.0D_GEb_RU11 LX.PDR0X.0 AS5739G-874G50Mn EM VHP32ATZA2 MC N10PGE11GBCFbk 2*2G/500_L/6L/ 5R/CB_n2_FP_1.0D_GEb_EN16...
  • Page 201 Eastern 874G50Mn Europe AS5739G- Eastern 874G50Mn Europe AS5739G- Finland 874G50Mn AS5739G- Portugal 874G50Mn Chapter 3 Acer Part No Description LX.PEL0X.04 AS5739G-874G50Mn EM VHP32ATZA1 MC N10PGE11GBCbk 2*2G/500_L/6L/ 5R/CB_n2_1.0D_GEb_FR23 LX.PEL0X.04 AS5739G-874G50Mn EM VHP32ATZA4 MC N10PGE11GBCbk 2*2G/500_L/6L/ 5R/CB_n2_1.0D_GEb_ENI1 LX.PEL0X.04 AS5739G-874G50Mn VHP32ATDK1 MC N10PGE11GBCbk 2*2G/500_L/ 6L/5R/CB_n2_1.0D_GEb_NO13...
  • Page 202 AS5739G- Middle 874G50Mn East AS5739G- Middle 874G50Mn East AS5739G- France 874G50Mn AS5739G- Germany 874G50Mn Acer Part No Description LX.PEL0X.02 AS5739G-874G50Mn VHP32ATGR1 MC N10PGE11GBCbk 2*2G/500_L/ 6L/5R/CB_n2_1.0D_GEb_EL32 LX.PEL0X.02 AS5739G-874G50Mn VHP32ATIT1 MC N10PGE11GBCbk 2*2G/500_L/ 6L/5R/CB_n2_1.0D_GEb_IT12 LX.PEL0X.02 AS5739G-874G50Mn EM VHP32ATME9 MC N10PGE11GBCbk 2*2G/500_L/6L/ 5R/CB_n2_1.0D_GEb_FR22 LX.PEL0X.02...
  • Page 203 AS5739G- 9A4G50Mn AS5739G- 872G32Mn AS5739G- 9A4G50Mn AS5739- China 661G25Mn AS5739- Hong 661G25Mn Kong Chapter 3 Acer Part No Description LX.PEL0X.00 AS5739G-874G50Mn VHP32ATEU3 MC N10PGE11GBCbk 2*2G/500_L/ 6L/5R/CB_n2_1.0D_GEb_RU23 LX.PEL0X.01 AS5739G-874G50Mn EM VHP32ATME2 MC N10PGE11GBCbk 2*2G/500_L/6L/ 5R/CB_n2_1.0D_GEb_EN15 LX.PEL0X.01 AS5739G-874G50Mn EM VHP32ATME6 MC N10PGE11GBCbk 2*2G/500_L/6L/ 5R/CB_n2_1.0D_GEb_EN15...
  • Page 204 AS5739G-754G32Mi NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG Acer Part No LX.PDT0X.0 AS5739-872G32Mn VHP32APJP1 MC UMACbk 1*2G/320/BT/6L/ CB_n2_1.0D_GEb_JA11_D72F LX.PDT0X.0 AS5739-872G32Mn VHP32AJP1 MC UMACbk 1*2G/320/BT/6L/ CB_n2_1.0D_GEb_JA11_D72 S2.PDT0C.0 AS5739-642G16Mi LINPUSAWW1 UMACbk 2*1G/160/BT/6L/ CB_abg_1.0D_GEb_EN11 S2.PDT0C.0 AS5739-641G16Mi LINPUSAWW1 UMACbk 1*1G/160/BT/6L/ CB_abg_1.0D_GEb_EN11...
  • Page 205 Model AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-873G32Bn NLED15.6WXGAG AS5739G-873G32Bn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG...
  • Page 206 Model AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mi NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-754G32Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-662G25Bn NLED15.6WXGAG AS5739G-654G25Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-734G50Mn NLED15.6WXGAG AS5739G-644G50Mn NLED15.6WXGAG AS5739G-654G32Mn NLED15.6WXGAG AS5739G-654G50Bn NLED15.6WXGAG AS5739G-734G32Mn NLED15.6WXGAG AS5739G-664G50Mi NLED15.6WXGAG AS5739G-734G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG...
  • Page 207 Model AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mi NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G-874G50Bn NLED15.6WXGAG AS5739G-874G50Bn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG...
  • Page 208 Model AS5739G-874G50Mi NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-874G50Mn NLED15.6WXGAG AS5739G-743G25Mn NLED15.6WXGAG AS5739G-743G25Mn NLED15.6WXGAG AS5739G-742G32Mn NLED15.6WXGAG AS5739G- NLED15.6WXGAG 9A4G50Mn AS5739G-872G32Mn NLED15.6WXGAG AS5739G- NLED15.6WXGAG 9A4G50Mn...
  • Page 209 Model AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mi N320GB5.4KS AS5739G-754G32Mi N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS...
  • Page 210 Model AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mi N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS AS5739G-754G32Mn N320GB5.4KS...
  • Page 211 Model AS5739G-654G32Mn N320GB5.4KS AS5739G-734G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS...
  • Page 212 Model AS5739G-874G50Bn N500GB5.4KS AS5739G-874G50Bn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mi N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS AS5739G-874G50Mn N500GB5.4KS...
  • Page 213 Model AS5739G-743G25Mn N250GB5.4KS AS5739G-742G32Mn N320GB5.4KS AS5739G-9A4G50Mn N500GB5.4KS AS5739G-872G32Mn N320GB5.4KS AS5739G-9A4G50Mn N500GB5.4KS AS5739-661G25Mn N250GB5.4KS AS5739-661G25Mn N250GB5.4KS AS5739-872G32Mn N320GB5.4KS AS5739-872G32Mn N320GB5.4KS AS5739-642G16Mi N160GB5.4KS AS5739-641G16Mi N160GB5.4KS Model AS5739G-642G32Mn SP1x2MMW AS5739G-654G50Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn...
  • Page 214 Model AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-742G32Mn SP1x2MMW AS5739G-742G32Mn SP1x2MMW AS5739G-873G32Bn SP1x2MMW AS5739G-873G32Bn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW...
  • Page 215 Model AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mi SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-754G32Mn SP1x2MMW AS5739G-742G32Mn SP1x2MMW AS5739G-742G32Mn SP1x2MMW AS5739G-742G32Mn SP1x2MMW AS5739G-662G25Bn SP1x2MMW AS5739G-654G25Mn SP1x2MMW AS5739G-742G32Mn SP1x2MMW AS5739G-734G50Mn SP1x2MMW AS5739G-644G50Mn SP1x2MMW...
  • Page 216 Model AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mi SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mi SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW...
  • Page 217 Model AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mi SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW AS5739G-874G50Mn SP1x2MMW...
  • Page 218 Chapter 3...
  • Page 219: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 220: Microsoft® Windows® Vista Environment Test

    Microsoft Windows ® BRAND Type Adapter DELTA DELTA HIPRO HIPRO LITE-ON LITE-ON Audio Codec Realtek ALC888S Battery PANASONIC 6CELL2.2 SAMSUNG 6CELL2.2 SANYO 6CELL2.2 SANYO 8CELL2.4 SIMPLO 6CELL2.2 SONY 6CELL2.2 SONY 8CELL2.4 Bluetooth Foxconn BT 2.1 Camera Chicony 1.0M DV Suyin 1.0M DV Card Reader 5 in 1-Build in...
  • Page 221 HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD WD 2.5" 5400rpm 500GB WD5000BEVT-22ZAT0 ML250 SATA LF F/W:01.01A01 Keyboard ACER AC7G JM70 Internal 17 Standard Black UV glossy...
  • Page 222 BRAND Type Atheros AR8131L NLED15.6WX NLED15.6WX NLED15.6WX NLED15.6WX SAMSUNG NLED15.6WX ELPIDA SO1GBIII10 ELPIDA SO1GBIII10 ELPIDA SO2GBIII10 ELPIDA SO2GBIII10 HYNIX SO1GBIII10 HYNIX SO1GBIII10 HYNIX SO2GBIII10 MICRON SO1GBIII10 MICRON SO2GBIII10 NANYA SO1GBIII10 NANYA SO2GBIII10 SAMSUNG SO1GBIII10 SAMSUNG SO1GBIII10 SAMSUNG SO2GBIII10 SAMSUNG SO2GBIII10 Modem Foxconn Fox+LSI AM5...
  • Page 223 BRAND Type NB Chipset INTEL GM45 INTEL PM45 PANASONIC NBDCB4XS PANASONIC NSM8XS PIONEER NBDCB4XS PLDS NBDCB4XS PLDS NSM8XS SONY NSM8XS TOSHIBA NSM8XS Remote Controller Fomosa21 RC804V-B Formosa21 RC804V-B Formosa21 RC804V-B Formosa21 RC804V-B SB Chipset INTEL ICH9M Software McAfee TV Antenna Passive Antenna TV Tuner...
  • Page 224 BRAND Type WiFi Antenna PIFA Wireless LAN Foxconn 3rd WiFi 1x2 INTEL SP1x2MABG INTEL SP1x2MMW INTEL SP1x2MMW INTEL SP3x3MMW Description PIFA Foxconn Wireless LAN Atheros AR5B91 1x2 BGN Lan Intel WLAN 512AG_MMWG Shirley Peak 5100 MM#897004 Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 Lan Intel WLAN 512AN_MMWG2 Shirley Peak 5100 ME enable / MM#899541 Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable /...
  • Page 225: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 226 Chapter 3...
  • Page 227: Index

    Antennas Battery Pack 27–35 BIOS Utility Advanced Boot Exit Navigating Save and Exit Security System Security Bluetooth module Board Layout Top View brightness hotkeys Camera Module Common Problems DIMM Module Display display hotkeys EasyTouch Failure Euro External Module Disassembly Flowchart 1, 5 Features Fingerprint Reader Failure...
  • Page 228 No Display Issue Online Support Information optical drive module Panel Bottom Power On Failure speakers hotkey System Block Diagram Test Compatible Components Thermal Unit Failure Touchpad Failure Troubleshooting Built-in KB Failure EasyTouch Buttons Fingerprint Reader Internal Microphone Internal Speakers LCD Failure MediTouch Buttons No Display Other Failures...
  • Page 229 volume hotkeys Windows 2000 Environment Test Wireless Function Failure Chapter 3...
  • Page 230 Chapter 3...

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Aspire 5739 series

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