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Summary of Contents for Ford 2002 Crown Victoria

  • Page 1: Table Of Contents

    Introduction Instrument Cluster Warning and control lights Gauges Entertainment Systems AM/FM stereo AM/FM stereo cassette AM/FM stereo with CD AM/FM stereo cassette (CD changer compatible) CD changer Climate Controls Manual heating and air conditioning Electronic automatic temperature control Lights Headlamps Turn signal control Bulb replacement Driver Controls...
  • Page 2 Table of Contents Seating and Safety Restraints Seating Safety restraints Air bags Child restraints Driving Starting Brakes Traction control/AdvanceTrac Air suspension Transmission operation Vehicle loading Trailer towing Recreational towing Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting...
  • Page 3 Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2002 Ford Motor Company...
  • Page 4: Introduction

    State of California to cause cancer and birth defects or other reproductive harm. CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it.
  • Page 5 SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of personal injury and prevent possible damage to others, your vehicle and its equipment? In this guide, answers to such questions are contained in comments highlighted by the warning triangle symbol.
  • Page 6 Introduction SPECIAL NOTICES Emission warranty The New Vehicle Limited Warranty includes Bumper-to-Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible for Emissions Defect and Emissions Performance Warranties. For a detailed description of what is covered and what is not covered, refer to the Warranty Guide that is provided to you along with your Owner’s Guide.
  • Page 7 Introduction Notice to owners of natural gas fueled vehicles Before you drive your vehicle, be sure to read the “Natural Gas Vehicle Owner’s Guide Supplement.” This book contains important operation and maintenance information. Notice to owners of Severe Duty vehicles Before you drive your vehicle, be sure to read the “Severe Duty Owner’s Guide Supplement.”...
  • Page 8 Introduction These are some of the symbols you may see on your vehicle. Safety Alert Fasten Safety Belt Air Bag-Side Child Seat Installation Warning Brake System Brake Fluid - Non-Petroleum Based AdvanceTrac Hazard Warning Flasher Fuse Compartment Windshield Wash/Wipe Rear Window Defrost/Demist Vehicle Symbol Glossary See Owner’s Guide...
  • Page 9 Power Window Lockout Interior Luggage Compartment Release Symbol Engine Oil Engine Coolant Temperature Battery Battery Acid Fan Warning Maintain Correct Fluid Level Engine Air Filter Jack Low tire warning Vehicle Symbol Glossary Child Safety Door Lock/Unlock Panic Alarm Engine Coolant Do Not Open When Hot Avoid Smoking, Flames, or Sparks...
  • Page 10: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.
  • Page 11 Light turns on solid: Temporary malfunctions may cause your light to illuminate. Examples are: 1. The vehicle has run out of fuel. 2. Poor fuel quality or water in the fuel. 3. The fuel cap may not have been properly installed and securely tightened.
  • Page 12 Instrument Cluster Brake system warning Standard instrument cluster Optional instrument cluster To confirm the brake system warning light is functional, it will momentarily illuminate when the ignition is turned to the ON position (alternatively for some vehicles when the ignition is moved from the ON position to START position, the light will momentarily illuminate prior to reaching the START position).
  • Page 13 Safety belt Illuminates to remind you to fasten your safety belts. For more information, refer to the Seating and safety restraints chapter. Air bag readiness Illuminates to confirm that the air bags (front or side) are operational. If the light fails to illuminate, continues to flash or remains on, have the system serviced immediately.
  • Page 14 Instrument Cluster Traction Control Illuminates when the Traction Control system is active. It will be lit for a minimum of four seconds or for the duration of the Traction Control event. For more information, refer to the Driving chapter. Air suspension (if equipped) Standard instrument cluster Optional instrument cluster Illuminates when the air suspension...
  • Page 15 Turn signals Illuminates when the turn signals or the hazard lights are turned on. If the lights stay on continuously or flash faster, check for a burned-out bulb. High beams Illuminates when the high beam headlamps are turned on. Message center indicator lights (if equipped) Speed control This light comes on when either the SET/ACCEL or RESUME controls...
  • Page 16 Instrument Cluster Trunk ajar If the trunk is not completely closed, this light comes on when you turn the ignition to ON. With the ignition ON, this light will flash five times and sound a tone for one second, then the light remains on (if the trunk is open).
  • Page 17: Gauges

    GAUGES Standard instrument cluster gauges TRAC CHECK CNTL FUEL ENGINE VOLTS FUEL < FUEL FILL DOOR Optional instrument cluster gauges CHECK FUEL Engine coolant temperature gauge Indicates the temperature of the engine coolant. At normal operating temperature, the needle remains within the normal area (the area between the “H”...
  • Page 18 Instrument Cluster Standard instrument cluster Optional instrument cluster This gauge indicates the temperature of the engine coolant, not the coolant level. If the coolant is not at its proper level the gauge indication will not be accurate. If the gauge enters the red section, the engine coolant and Check Engine/Service Engine Soon indicators illuminate, refer to What you should know about fail-safe cooling in the Maintenance and specifications chapter.
  • Page 19 Battery voltage gauge (if equipped) Indicates battery voltage. If the pointer moves and stays outside the normal operating range (as indicated), have the vehicle’s electrical system checked as soon as possible. Fuel gauge Displays approximately how much fuel is in the fuel tank. The fuel gauge may vary slightly when the vehicle is in motion or on a grade.
  • Page 20 Instrument Cluster Speedometer Indicates the current vehicle speed. Standard instrument cluster Optional instrument cluster Odometer Registers the total kilometers (miles) of the vehicle. Standard instrument cluster 60 70 0 0 0 0 0 0 0 km/h 60 70 0 0 0 0 0 0 0 km/h km/h...
  • Page 21 Instrument Cluster Optional instrument cluster km/h Refer to Electronic Message Center in the Driver controls chapter for information on how to switch the display from metric to English measurements. Trip odometer Registers the kilometers (miles) of 60 70 individual journeys. To reset, depress the control.
  • Page 22: Entertainment Systems

    Entertainment Systems AM/FM STEREO PUSH Volume/power control Press the control to turn the audio system on or off. Turn the control to raise or lower volume. If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal”...
  • Page 23 Bass adjust The bass adjust control allows you to increase or decrease the audio system’s bass output. Press the TONE control once, then use the volume knob to adjust the desired level. Treble adjust The treble adjust control allows you to increase or decrease the audio system’s treble output.
  • Page 24 Entertainment Systems Seek function in radio mode Press to find the next listenable station down the frequency band. Press to find the next listenable station up the frequency band. AM/FM select The AM/FM select control works in radio mode. AM/FM select in radio mode This control allows you to select AM or FM frequency bands.
  • Page 25 Setting the clock Press CLK to toggle between listening frequencies and clock mode. To set the hour, press and hold the CLK control until CLOCK SET appears in the display and press the SEEK control: to decrease hours and to increase hours. To set the minute, press and hold the CLK control until CLOCK SET appears in the display and press the...
  • Page 26: Am/Fm Stereo Cassette

    Entertainment Systems Tune adjust in radio mode Press to move to the next frequency down the band (whether or not a listenable station is located there). Hold the control to move through the frequencies quickly. Press to move to the next frequency up the band (whether or not a listenable station is located there).
  • Page 27 Entertainment Systems Turn the control to raise or lower volume. VOL - PUSH ON If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.
  • Page 28 Entertainment Systems Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers. Speaker fade adjust Speaker sound can be adjusted between the front and rear speakers. Seek function The seek function control works in radio mode. Seek function in radio mode Press to find the next...
  • Page 29 Entertainment Systems AM/FM select The AM/FM select control works in radio and tape modes. AM/FM select in radio mode This control allows you to select AM or FM frequency bands. Press the AM control to select from AM selections, and press the FM control to select from FM1 or FM2 memory preset stations.
  • Page 30 Entertainment Systems Setting the clock Press CLK to toggle between listening frequencies and clock mode while in radio mode. To set the hour, press and hold the CLK control and press the SEEK control: to decrease hours and to increase hours. To set the minute, press and hold the CLK control and press the TUNE control:...
  • Page 31 Tune adjust in radio mode Press to move to the next frequency down the band (whether or not a listenable station is located there). Hold the control to move through the frequencies quickly. Press to move to the next frequency up the band (whether or not a listenable station is located there).
  • Page 32 Entertainment Systems Rewind The rewind control works in tape mode. To rewind in tape mode, press the REW control. Fast forward The fast forward control works in tape mode. To fast forward in tape mode, press the FF control. In the tape mode, tape direction will automatically reverse when the end of the tape is reached.
  • Page 33: Am/Fm Stereo With Cd

    Entertainment Systems AM/FM STEREO / SINGLE CD RADIO VOL - PUSH ON BASS TREB FADE DISC SEEK TUNE COMP DISCS SHUFFLE Volume/power control Press the control to turn the audio VOL - PUSH ON system on or off. Turn the control to raise or lower volume.
  • Page 34 Entertainment Systems Bass adjust The bass adjust control allows you to increase or decrease the audio system’s bass output. Treble adjust The treble adjust control allows you to increase or decrease the audio system’s treble output. Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers.
  • Page 35 Seek function in CD or CD changer mode (if equipped) Press to listen to the next selection on the current disc. Press to listen to the previous selection on the current disc. Scan function The scan function works in radio or CD mode.
  • Page 36 Entertainment Systems AM/FM select in CD or CD changer mode (if equipped) The AM/FM control to stop CD play and begin radio play. Radio station memory preset The radio is equipped with four or six station memory preset controls. These controls can be used to select up to four or six preset AM stations and eight or twelve FM stations (four to six in FM1 and four to six in FM2).
  • Page 37 To set the minute, press and hold the CLK control. Press the TUNE control: to decrease minutes and to increase minutes. Tune adjust The tune control works in radio mode. Tune adjust in radio mode Press to move to the next frequency down the band (whether or not a listenable station is located there).
  • Page 38 Entertainment Systems CD select To begin CD play (if CD[s] are loaded), press the CD control. The first track of the disc will begin playing. After that, CD play will begin where it stopped last. Press the control again to begin CD changer play (if equipped).
  • Page 39: Am/Fm Stereo Cassette (Cd Changer Compatible)

    Shuffle feature The shuffle feature operates in CD changer mode (if equipped) and plays all tracks on the current disc in random order. Press the SHUFFLE control to start this feature. Random order play will continue until the SHUFFLE control is pressed again. PREMIUM AM/FM STEREO/CASSETTE (CD CHANGER COMPATIBLE) PUSH ON...
  • Page 40 Entertainment Systems Volume/power control Press the control to turn the audio system on or off. Turn the control to raise or lower volume. If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on.
  • Page 41 Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers. Press the BAL control. Use the SEL control to adjust the sound between the speakers. Speaker fade adjust Speaker sound can be adjusted between the front and rear speakers.
  • Page 42 Entertainment Systems Press to seek forward to the next track of the current disc. After the last track has been completed, the first track of the current disc will automatically replay. Scan function The scan function works in radio, tape or CD mode (if equipped). Scan function in radio mode Press the SCAN control to activate scan mode and to hear a brief sampling of all listenable stations on the frequency band.
  • Page 43 Entertainment Systems AM/FM select in CD mode Press this control to stop CD play and begin radio play. Radio station memory preset The radio is equipped with six station memory preset controls. These controls can be used to select up to six preset AM stations and twelve FM stations (six in FM1 and six in FM2).
  • Page 44 Entertainment Systems Setting the clock with radio data system (RDS) feature Press the RDS control until SELECT HOUR or SELECT MINS is displayed. Use the SEL control to manually set the time. Press to increase hours/minutes. Press to decrease hours/minutes. Tune adjust The tune control works in radio or CD mode (if equipped).
  • Page 45 To begin CD play (if equipped with CD changer), ensure that the CDs are loaded. Press the CD control. The first track of the disc will begin playing. After that, CD play will begin where it stopped last. Rewind The rewind control works in tape and CD modes.
  • Page 46 Entertainment Systems Dolby noise reduction Dolby noise reduction operates only in tape mode. Dolby noise reduction reduces the amount of hiss and static during tape playback. Press the control to activate (and deactivate) Dolby noise reduction. The Dolby noise reduction system is manufactured under license from Dolby Laboratories Licensing Corporation.
  • Page 47 Radio data system (RDS) feature This feature allows your audio system to receive station identification or program type from RDS-equipped FM radio stations. The Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC) recommend FM radio broadcasters to use RDS technology to transmit information. FM radio stations are independently operated and individually elect to use RDS technology to transmit station ID and program type as desired.
  • Page 48 Entertainment Systems Program type Press the RDS control until the FIND program type is displayed. Use the SEL control to select the program type. With the feature on, use the SEEK or SCAN control to find the desired program type from the following selections: Classic Country...
  • Page 49: Cd Changer

    CD CHANGER (IF EQUIPPED) The CD changer is located in one of the following locations: in the trunk in the center console under the driver’s seat 1. Slide the door to access the CD changer magazine. 2. Press to eject the magazine. 3.
  • Page 50 Entertainment Systems If you pull too hard on the disc holder, the disc holder may come completely out of the magazine. If this happens, reinsert the disc holder back into the magazine while pressing on the lever (A). 5. Line up the CD with the groove of the disc holder.
  • Page 51 Radio power must be turned on to play the CDs in the changer. The magazine may be stored in the glove box when not being used. The CD magazine may be inserted or ejected with the radio power off. ONLY use the magazine supplied with the CD changer, other types will damage the unit.
  • Page 52 Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
  • Page 53 RADIO FREQUENCY INFORMATION The Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission(CRTC) establish the frequencies AM and FM stations may use for their broadcasts. Allowable frequencies are: AM 530, 540–1600, 1610 kHz FM 87.7, 87.9–107.7, 107.9 MHz Not all frequencies are used in a given area.
  • Page 54: Climate Controls

    Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED) Fan speed control Controls the volume of air circulated in the vehicle. Temperature control knob Controls the temperature of the airflow inside the vehicle. Mode Selector Control Controls the direction of the airflow to the inside of the vehicle.
  • Page 55 VENT – Distributes outside air through the instrument panel registers. However, the air will not be cooled below the outside temperature because the air conditioning does not operate in this mode. OFF – Outside air is shut out and the fan will not operate. For short periods of time only, use this mode to prevent undesirable odors from entering the vehicle.
  • Page 56: Electronic Automatic Temperature Control

    Climate Controls parked. This allows the climate control system to be free from contamination of outside pollutants. If your vehicle has been parked with the windows closed during warm weather conditions, the air conditioner will perform more efficiently in cooling the vehicle if driven for two or three minutes with the windows open.
  • Page 57 Climate Controls Turning the EATC on Press AUTOMATIC, any of the override controls or the fan speed AUTO control. The EATC will only operate OUTSIDE TEMP AUTOMATIC when the vehicle is running. MAX A/C NORM A/C VENT FLOOR FLR • DEF Turning the EATC system off Press OFF.
  • Page 58 Climate Controls Temperature selection The display window indicates the selected temperature, function (AUTO or one of the override controls) and manual control of fan speed ( ) if automatic fan speed is not desired. To control the temperature, select any temperature between 18°C (65°F) and 29°C (85°F) by pressing the blue (cooler) or red (warmer) buttons.
  • Page 59 Fan speed ( When AUTOMATIC is pressed, fan speed is adjusted automatically for existing conditions. You can override fan speed at any time. To control fan speed manually, use the thumbwheel to cancel automatic fan speed operation. Rotate the thumbwheel or press the steering wheel controls (if equipped) up for higher fan speed or down for lower fan speed.
  • Page 60 Climate Controls NORM A/C - Uses outside air to cool the vehicle. The temperature display will remain the same and air will be cooled based on the selected temperature. It is quieter than MAX A/C but not as economical. Fan speed will remain automatic. Airflow is from the instrument panel registers.
  • Page 61 If the selected temperature is changed while the outside temperature is displayed, the new temperature will be displayed for four seconds after it is changed, then the outside temperature will return to the window. If a manual override function is selected while the outside temperature is displayed, the new function will be displayed for four seconds after it is changed, then the outside temperature will return to the window along with the override selection.
  • Page 62 Climate Controls Remove any snow, ice or leaves from the air intake area at the area at the base of the windshield. Do not place objects over the defroster outlets. These objects can block airflow and reduce your ability to see through your windshield. Avoid placing small objects on top of the instrument panel.
  • Page 63: Lights

    HEADLAMP CONTROL Rotate the headlamp control to the first position to turn on the parking lamps. Rotate to the second position to turn on the headlamps. To turn on the interior lamps, push the headlamp control in and release. To turn the interior lamps off, push the headlamp control again. Your vehicle’s headlamp system is equipped with a feature that will not dim the instrument panel lighting when the headlamps are on in the daytime.
  • Page 64 Lights Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Light (DRL) System does not activate your tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
  • Page 65: Headlamps

    AIMING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician. TURN SIGNAL CONTROL Push down to activate the left turn signal.
  • Page 66 Lights Turn signal lamps Backup lamps License plate lamp Do not remove lamp bulbs unless they will be replaced immediately. If a bulb is removed for an extended period of time, contaminants may enter the lamp housings and affect performance. Using the right bulbs Replacement bulbs are specified in the chart below.
  • Page 67 Replacing the interior bulbs Check the operation of the following interior bulbs frequently: Interior overhead lamp Map lamp For bulb replacement, see a dealer or qualified technician. Replacing headlamp bulbs To remove the headlamp bulb: 1. Make sure headlamp switch is in OFF position, then open the hood. 2.
  • Page 68 Lights 1. With the flat side of the new bulb’s plastic base facing upward, insert the glass end of the bulb into the lamp assembly. Turn the bulb left or right to align the grooves in the plastic base with the tabs in the lamp assembly.
  • Page 69 Lights Replacing tail lamp/brake/turn lamp bulbs The tail lamp, the brake lamp and the turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace either bulb. 1. Make sure headlamp switch is in OFF position, then open the trunk and carefully pull the carpet away to expose the plastic retainer.
  • Page 70 Lights Replacing license plate lamp bulbs 1. Make sure headlamp switch is in OFF position, then remove two screws, grommets and the license plate lamp assembly from the trunk lid. 2. Carefully pull the bulb from the socket and push in the new bulb. 3.
  • Page 71 Lights Replacing high-mount brakelamp bulbs 1. Make sure headlamp switch is in OFF position, then remove two screws from the lamp assembly. 2. Carefully lift the lamp assembly up for access to the bulbs. 3. Carefully pull the bulb socket out of the lamp assembly.
  • Page 72: Driver Controls

    Driver Controls WINDSHIELD WIPER/WASHER CONTROLS Rotate the windshield wiper control to the desired interval, low or high speed position. The bars of varying length are for intermittent wipers. When in this position rotate the control upward for fast intervals and downward for slow intervals.
  • Page 73: Steering Wheel Adjustment

    Driver Controls To replace the wiper blades: 1. Pull the wiper arm away from the windshield and lock into the service position. 2. Turn the blade at an angle from the wiper arm. Push the lock pin manually to release the blade and pull the wiper blade down toward the windshield to remove it from the arm.
  • Page 74: Power Windows

    Driver Controls AUXILIARY POWER POINT The auxiliary power point is located under the instrument panel on the left hand side of the front passenger foot well. This outlet should be used in place of the cigarette lighter for optional electrical accessories. Power outlets are designed for accessory plugs only.
  • Page 75: Mirrors

    Express down Press AUTO and release quickly. The window will open fully. Depress again to stop window operation. Window lock The window lock feature allows only the driver to operate the power windows. To lock out all the window controls except for the driver’s press the left side of the control.
  • Page 76 Driver Controls Heated outside mirrors (if equipped) Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated. Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place.
  • Page 77 Driver Controls Electronic compass (if equipped) The compass reading will remain accurate during most driving conditions. Unknown to the driver, the compass is continuously recalibrating due to magnetic fields and subtle, slow changes in vehicle magnetics which can occur over the life of the vehicle. The compass reading will remain fixed when significant levels are experienced (such as steel bridges).
  • Page 78 Driver Controls 6. The display will show all segments, then return to normal compass mode within ten seconds. Compass calibration adjustment Perform this adjustment in an open area free from steel structures and high voltage lines. 1. Start the vehicle. 2.
  • Page 79: Speed Control

    SPEED CONTROL (IF EQUIPPED) To turn speed control on Press ON. Vehicle speed cannot be controlled until the vehicle is traveling at or above 48 km/h (30 mph). Do not shift the gearshift lever into N (Neutral) with the speed control on.
  • Page 80 Driver Controls If you drive up or down a steep hill, your vehicle speed may vary momentarily slower or faster than the set speed. This is normal. Speed control cannot reduce the vehicle speed if it increases above the set speed on a downhill. If your vehicle speed is faster than the set speed while driving on a downhill, you may want to shift to the next lower gear or apply the brakes to reduce your vehicle speed.
  • Page 81 To set a lower set speed Press and hold COAST. Release the control when the desired speed is reached or Press and release COAST to operate the Tap-Down function. Each press will decrease the set speed by 1.6 km/h (1 mph) or Depress the brake pedal.
  • Page 82 Driver Controls Pressing OFF will erase the previously programmed set speed. To return to a previously set speed Press RES. For RESUME to operate, the vehicle speed must be faster than 48 km/h (30 mph). Indicator light (if equipped) This light comes on when either the SET ACCEL or RES controls are pressed.
  • Page 83: Message Center

    STEERING WHEEL CONTROLS (IF EQUIPPED) Radio control features Press BAND/MODE to select AM, FM1, FM2, TAPE or CD (if equipped). In Radio mode: Press MEM/NEXT to select a preset station from memory. In Tape mode: Press MEM/NEXT to listen to the next selection on the tape.
  • Page 84 Driver Controls Selectable features Reset Press this control to reset the selected message center function to zero. The only functions which can be reset are: AVG ECON TRIP A or TRIP B AVG SPEED Press this control to switch the electronic instrument cluster display and the message center display from metric to English units.
  • Page 85 2. Press the RESET control and the selected message center function will be reset to zero. Message center functions DISTANCE TO EMPTY (DTE) This function estimates approximately how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition OFF when refueling your vehicle.
  • Page 86 Driver Controls AVG FUEL ECONOMY (average fuel economy) Select this function to display your average fuel economy in liters/100 km or miles/gallon. If you calculate your average fuel economy by dividing miles traveled by gallons used, your figure may be different than displayed for the following reasons: your vehicle was not perfectly level during fill-up differences in the automatic shut-off points on the fuel pumps at...
  • Page 87 Driver Controls To reset either trip feature to zero, press the RESET control while the RESET SELECT appropriate trip distance feature (TRIP A or TRIP B) is displayed. AVG SPEED (average speed) Select this function to display your DISTANCE AVG FUEL TO EMPTY ECONOMY average speed in miles per hour or...
  • Page 88 Driver Controls If your vehicle is equipped with a floor-shift transmission, overdrive can be deactivated by pressing the Transmission Control Switch (TCS) on the gearshift handle. The Transmission Control Indicator Light (TCIL) will illuminate on the instrument cluster. The transmission will operate in all gears except overdrive.
  • Page 89 Driver Controls Fuel filler door override release If the remote release is inoperative, open the trunk, then pull the override release handle located inside the trunk to open the fuel filler door. TRUNK REMOTE CONTROL The remote trunk release control is located on the driver’s door trim panel and can be operated at any time.
  • Page 90 Driver Controls CENTER CONSOLE (IF EQUIPPED) Your vehicle may be equipped with a variety of console features. These include: Utility compartment Power point (rear of console) Cupholders Air vents to the rear seating positions (heat only) POSITIVE RETENTION FLOOR MAT Position the floor mat so that the eyelet is over the pointed end of the retention post and rotate forward to...
  • Page 91: Locks And Security

    Locks and Security KEYS The key operates all locks on your vehicle. In case of loss, replacement keys are available from your dealer. You should always carry a second key with you in a safe place in case you require it in an emergency. Refer to SecuriLock Passive Anti-Theft System for more information.
  • Page 92 Locks and Security INTERIOR LUGGAGE COMPARTMENT RELEASE Your vehicle is equipped with a mechanical interior luggage compartment release handle that provides a means of escape for children and adults in the event they become locked inside the luggage compartment. Adults are advised to familiarize themselves with the operation and location of the release handle.
  • Page 93: Anti-Theft System

    Locks and Security REMOTE ENTRY SYSTEM (IF EQUIPPED) This device complies with part 15 of the FCC rules and with RS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 94 Locks and Security Locking the doors Press this control to lock all doors. The horn will chirp and the parklamps/taillamps will flash to confirm the control was pressed. Deactivating/activating the horn chirp feature The horn chirp feature can be turned on/off through the following procedure using the power door locks: You must complete steps 1-7 within 30 seconds or the procedure will have to be repeated.
  • Page 95 Sounding a panic alarm Press this control to activate the alarm. To deactivate the alarm, press the control again or turn the ignition to ACC or ON. Panic alarm will only operate with the ignition in the OFF position. Opening the trunk Press the control once to open the trunk.
  • Page 96 Locks and Security 1. Twist a thin coin between the two halves of the transmitter near the key ring. DO NOT TAKE THE FRONT PART OF THE TRANSMITTER APART. 2. Place the positive (+) side of new battery in the same orientation. Refer to the diagram inside the transmitter unit.
  • Page 97 Illuminated entry The interior lamps illuminate when the remote entry system is used to unlock the door(s) or sound the personal alarm. The system automatically turns off after 25 seconds after the UNLOCK button on the remote transmitter is pressed or when the ignition is turned to the START or ACC position.
  • Page 98 Locks and Security The door will lock/unlock to confirm the feature has been disabled. Once disabled, the feature can be enabled by repeating the same sequence. Automatic door locks can also be turned on/off through the following procedure: You must complete steps 1-7 within 30 seconds or the procedure will have to be repeated.
  • Page 99 Programming your own entry code 1. Enter the factory-set code (keypad will illuminate when pressed). 2. Press the 1/2 control within five seconds of step 1. 3. Enter your personal 5 digit code. Enter each digit within five seconds of the previous one. All of the vehicle doors will lock and unlock to confirm programming of the new code.
  • Page 100 The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. 7 8 9 0...
  • Page 101 THEFT INDICATOR The theft indicator is located on top of the instrument panel. When the ignition is in the OFF position, the indicator will flash once every 2 seconds to indicate the SecuriLock a theft deterrent. When the ignition is in the ON position, the indicator will glow for 3 seconds to indicate normal system functionality.
  • Page 102 OFF and restart the engine with all other objects on the key ring held away from the ignition key. Check to make sure the coded key is an approved Ford coded key. If your keys are lost or stolen you will need to do the following: Use your spare key to start the vehicle, or Have your vehicle towed to a dealership or a locksmith.
  • Page 103 Locks and Security 1. Insert the first previously programmed coded key into the ignition and turn the ignition from 3 (OFF) to 4 (ON) (maintain ignition in 4 (ON) for at least one second). 2. Turn ignition to 3 (OFF) then 2 (LOCK) and remove the first coded key from the ignition.
  • Page 104: Seating And Safety Restraints

    Seating and Safety Restraints SEATING Head restraints Your vehicle’s seats may be equipped with head restraints which are vertically adjustable. The purpose of these head restraints is to help limit head motion in the event of a rear collision. To properly adjust your head restraints, lift the head restraint so that it is located directly behind your head or as close to that position as possible.
  • Page 105 Lift handle to move seat forward or backward. Pull lever up to adjust seatback. Using the manual recline function (if equipped) Never adjust the driver’s seat or seatback when the vehicle is moving. Do not pile cargo higher than the seatbacks to avoid injuring people in a collision or sudden stop.
  • Page 106 Seating and Safety Restraints To adjust the front seatback using the manual recliner: Lift and hold the handle located on the side of the seat. Lean against the seatback to adjust it to your desired position. You can recline the seat back or bring it forward.
  • Page 107 Seating and Safety Restraints Press the control to recline the seatback forward or backward. Press to move the seat forward or backward. Press to move the front portion of the seat cushion up or down. Press to move the rear portion of the seat cushion up or down.
  • Page 108: Safety Restraints

    Seating and Safety Restraints Adjusting the power seats – seat mounted controls Never adjust the driver’s seat or seatback when the vehicle is moving. Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision.
  • Page 109 Restraint system warning light and back-up tone. The electrical wiring for the air bags, crash sensor(s), safety belt pretensioners, front safety belt usage sensors, driver seat position sensor, passenger occupant classification sensor (if equipped), and indicator lights. How does the personal safety system work? The Personal safety system can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions.
  • Page 110 If your vehicle is equipped with this feature, there will be a label located under the front passenger seat which is marked “OCS”. Alternatively, you may take your vehicle to any Ford or Lincoln Mercury dealer for assistance. For air bags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the air bag when it begins to inflate.
  • Page 111 Front safety belt pretensioners The safety belt pretensioners are designed to tighten the safety belts firmly against the occupant’s body during a collision. This maximizes the effectiveness of the safety belts and helps properly position the occupant relative to the air bag to improve protection. The safety belt pretensioners can be either activated alone or, if the collision is of sufficient severity, together with the air bags.
  • Page 112 Seating and Safety Restraints Safety restraints precautions Always drive and ride with your seatback upright and the lap belt snug and low across the hips. To reduce the risk of injury, make sure children sit where they can be properly restrained. Never let a passenger hold a child on his or her lap while the vehicle is moving.
  • Page 113 Seating and Safety Restraints Combination lap and shoulder belts 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
  • Page 114 Seating and Safety Restraints When to use the automatic locking mode Any time a child safety seat is installed in a passenger front or outboard rear seating position (if equipped). Children 12 years old and under should be properly restrained in the rear seat whenever possible.
  • Page 115 How to disengage the automatic locking mode Ford Motor Company recommends that all safety belt assemblies and attaching hardware should be inspected by a qualified technician after any collision. Safety belt assemblies not in use during a collision should also be inspected and replaced if either damage or improper operation is noted.
  • Page 116 Seating and Safety Restraints Front safety belt height adjustment Your vehicle has safety belt height adjustments for the driver and front passenger. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. To lower the shoulder belt height, push the button and slide the height adjuster down.
  • Page 117 Seating and Safety Restraints The lap belt does not adjust automatically. Insert the tongue into the correct buckle (the buckle closest to the direction the tongue is coming from). To lengthen the belt, turn the tongue at a right angle to the belt and pull across your lap until it reaches the buckle.
  • Page 118 Seating and Safety Restraints Conditions of operation If... The driver’s safety belt is not buckled before the ignition switch is turned to the ON position... The driver’s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding...
  • Page 119 The following are reasons most often given for not wearing safety belts: (All statistics based on U.S. data) Reasons given... “Crashes are rare events” “I’m not going far” “Belts are uncomfortable” “I was in a hurry” “Seat belts don’t work” “Traffic is light”...
  • Page 120 Seating and Safety Restraints Reasons given... “I have an air bag” “I’d rather be thrown clear” Do not sit on top of a buckled safety belt to avoid the Belt Minder chime. Sitting on the safety belt will increase the risk of injury in an accident.
  • Page 121 1. Turn the ignition switch to the RUN (or ON) position. (DO NOT START THE ENGINE) 2. Wait until the safety belt warning light turns off. (Approximately 1–2 minutes) Steps 3–5 must be completed within 60 seconds or the procedure will have to be repeated.
  • Page 122: Air Bags

    (if equipped), LATCH child seat tether anchors and lower anchors (if equipped), and attaching hardware, should be inspected after a collision. Ford Motor Company recommends that all safety belt assemblies used in vehicles involved in a collision be replaced.
  • Page 123 Important supplemental restraint system (SRS) precautions The supplemental restraint system is designed to work with the safety belt to help protect the driver and right front passenger from certain upper body injuries. Air bags DO NOT inflate slowly or gently and the risk of injury from a deploying air bag is greatest close to the trim covering the air bag module.
  • Page 124 Seating and Safety Restraints Do not attempt to service, repair, or modify the air bag supplemental restraint systems or its fuses. See your Ford or Lincoln Mercury dealer. The front passenger air bag is not designed to offer protection to an occupant in the center front seating position.
  • Page 125 Seating and Safety Restraints How does the air bag supplemental restraint system work? The air bag SRS is designed to activate when the vehicle sustains longitudinal deceleration sufficient to cause the sensors to close an electrical circuit that initiates air bag inflation.
  • Page 126 Seating and Safety Restraints driver and passenger air bag modules (which include the inflators and air bags) one or more impact and safing sensors a readiness light and tone a diagnostic module and the electrical wiring which connects the components The diagnostic module monitors its own internal circuits and the supplemental air bag electrical system warning (including the impact sensors), the system wiring, the air bag system readiness light, the air...
  • Page 127: Child Restraints

    Disposal of air bags and air bag equipped vehicles (including pretensioners) For disposal of air bags or air bag equipped vehicles, see your local dealership or qualified technician. Air bags MUST BE disposed of by qualified personnel. SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safety restraints for children.
  • Page 128 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably.
  • Page 129 Types of booster seats There are two types of belt-positioning booster seats: Those that are backless. If your backless booster seat has a removable shield, remove the shield and use the lap/shoulder belt. If a seating position has a low seat back and no head restraint, a backless booster seat may place your child’s head (top of ear level) above the top of the...
  • Page 130 Seating and Safety Restraints The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child’s head hitting a hard surface in a collision. For this reason, you should never use a booster seat with a lap belt only. It is best to use a booster seat with lap/shoulder belts in the back seat- the safest place for children to ride.
  • Page 131 (passenger side front and outboard rear seating positions) (if equipped) section in this chapter. Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position which is capable of providing a tether anchorage.
  • Page 132 Seating and Safety Restraints Installing child safety seats in combination lap and shoulder belt seating positions Air bags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active air bag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.
  • Page 133 Seating and Safety Restraints 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer’s instructions. Be sure the belt webbing is not twisted. 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until...
  • Page 134 Seating and Safety Restraints 7. Pull the lap belt portion across the child seat toward the buckle and pull up on the shoulder belt while pushing down with your knee on the child seat. 8. Allow the safety belt to retract to remove any slack in the belt.
  • Page 135 6. Before placing the child into the child seat, forcibly tilt the child seat from side to side and in forward direction to make sure that the seat is securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back.
  • Page 136 Seating and Safety Restraints 3. Locate the correct anchor for the selected seating position. 4. Open the tether anchor cover. 5. Clip the tether strap to the anchor as shown. If the tether strap is clipped incorrectly, the child safety seat may not be retained properly in the event of a collision.
  • Page 137: Driving

    STARTING Positions of the ignition 1. ACCESSORY, allows the electrical accessories such as the radio to operate while the engine is not running. 2. LOCK, locks the steering wheel, automatic transmission gearshift lever and allows key removal. 3. OFF, shuts off the engine and all accessories without locking the steering wheel.
  • Page 138 Driving Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Do not start your vehicle in a closed garage or in other enclosed areas.
  • Page 139: Starting The Engine

    4. Make sure the parking brake is set. 5. Turn the key to 4 (ON) without turning the key to 5 (START). If there is difficulty in turning the key, firmly rotate the steering wheel left and right until the key turns freely.
  • Page 140 Driving 1. Turn the key to 5 (START) without pressing the accelerator pedal and release as soon as the engine starts. The key will return to 4 (ON). 2. If the temperature is above –12° C (10° F) and the engine does not start within five seconds on the first try, turn the key to OFF, wait 10 seconds and try again.
  • Page 141: Brakes

    If you ever smell exhaust fumes of any kind inside your vehicle, have your dealer inspect and fix your vehicle immediately. Do not drive if you smell exhaust fumes. These fumes are harmful and could kill you. Have the exhaust and body ventilation systems checked whenever: the vehicle is raised for service.
  • Page 142 Driving If you are driving down a long or steep hill, shift to a lower gear. Do not apply your brakes continuously, as they may overheat and become less effective. Anti-lock brake system (ABS) (if equipped) On vehicles equipped with an anti-lock braking system (ABS), a noise from the hydraulic pump motor and pulsation in the pedal may be observed during ABS braking events.
  • Page 143 ABS warning lamp warning lamp in the instrument cluster momentarily illuminates when the ignition is turned to the ON position. If the light does not illuminate momentarily at start up, remains on or continues to flash, the ABS needs to be serviced. With the ABS light on, the anti-lock brake system is disabled and normal braking is still effective unless the...
  • Page 144: Traction Control/Advancetrac

    Driving Your vehicle has an automatic parking brake release (except for police/fleet vehicles which have the manual release). To release the parking brake: 1. Start the vehicle. 2. Press the brake pedal. 3. Move the gearshift from the P (Park) position to one of the forward gears (the parking brake will not release automatically when you shift into reverse).
  • Page 145 If you should become stuck in snow or ice or on a very slippery road surface, try switching the Traction Control system off. This may allow excess wheel spin to “dig” the vehicle out and enable a successful “rocking” maneuver. The traction control indicator flashes during a Traction Control system event.
  • Page 146: Air Suspension

    Driving Speed sensitive steering (except police vehicles) The steering in your vehicle is speed sensitive. At high speeds, steering assist will decrease to improve steering feel. At lower speeds, maneuverability will be increased. If the amount of effort required to steer your vehicle changes at a constant vehicle speed, have the power steering system checked by your dealer or a qualified service technician.
  • Page 147 If you cannot move the gearshift lever out of P (Park) with ignition in the ON position and the brake pedal depressed: 1. Apply the parking brake, turn ignition key to LOCK, then remove the key. 2. Insert the key and turn it to OFF. Apply the brake pedal and shift to N (Neutral).
  • Page 148 Driving Driving with a 4–speed automatic transmission Understanding gearshift positions To put your vehicle in gear, start the engine, depress the brake pedal, then move gearshift lever out of P (Park). Hold the brake pedal down while you move the gearshift lever from P (Park) to another position.
  • Page 149 If your vehicle is equipped with a column-shift transmission, overdrive can be deactivated by pressing the transmission control switch on the gearshift lever. If your vehicle is equipped with a floor-shift transmission, overdrive can be deactivated by pressing the transmission control switch on the gearshift handle.
  • Page 150 Driving 2 (Second) Use 2 (Second) to start-up on slippery roads or to provide additional engine braking on downgrades. 1 (First) Use 1 (Low) to provide maximum engine braking on steep downgrades. Upshifts can be made by shifting to 2 (Second) or to Overdrive.
  • Page 151: Vehicle Loading

    Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes. Drying can be improved by moving your vehicle slowly while applying light pressure on the brake pedal. Driving through deep water where the transmission vent tube is submerged may allow water into the transmission and cause internal transmission damage.
  • Page 152: Trailer Towing

    Driving Trailer Weight Range: Specified weight range that the trailer must fall within that ranges from zero to the maximum trailer weight rating. Remember to figure in the tongue load of your loaded trailer when figuring the total weight. Do not exceed the GVWR or the GAWR specified on the certification label.
  • Page 153 Preparing to tow Use the proper equipment for towing a trailer, and make sure it is properly attached to your vehicle. See your dealer or a reliable trailer dealer if you require assistance. Hitches Do not use hitches that clamp onto the vehicle bumper. Use a load carrying hitch.
  • Page 154 Driving Driving while you tow When towing a trailer: Ensure that you turn off your speed control. The speed control may shut off automatically when you are towing on long, steep grades. Consult your local motor vehicle speed regulations for towing a trailer. To eliminate excessive shifting, use a lower gear.
  • Page 155: Recreational Towing

    Maximum distance is 80 km (50 miles) If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must be exceeded, you must disconnect the driveshaft. Ford recommends the driveshaft be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation.
  • Page 156: Roadside Emergencies

    Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: 24–hours, seven days a week...
  • Page 157: Hazard Flasher Switch

    1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140. Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673;...
  • Page 158: Fuel Pump Shut-Off Switch

    Roadside Emergencies FUEL FUEL PUMP SHUT-OFF SWITCH RESET The fuel pump shut-off switch is a device intended to stop the electric fuel pump when your vehicle has been involved in a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pump shut-off switch may have been activated.
  • Page 159: Fuses And Relays

    FUSES AND RELAYS Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating.
  • Page 160 Roadside Emergencies Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover.
  • Page 161 Fuse/Relay Fuse Amp Location Roadside Emergencies Passenger Compartment Fuse Rating Power Train Control Module (PCM) Power Relay, Coil-on -Plugs, Radio Noise Capacitor, Passive Anti-theft System (PATS) — Not Used Rear Window Defrost — Not Used — Not Used Radio Traction Control Switch, Anti-lock Brakes (ABS), Instrument Cluster Speed Control Servo, Main Light Switch Illumination, Lighting...
  • Page 162 Roadside Emergencies Fuse/Relay Location * Circuit breaker Power distribution box The power distribution box is located in the engine compartment. The power distribution box contains high-current fuses that protect your vehicle’s main electrical systems from overloads. Always disconnect the battery before servicing high current fuses.
  • Page 163 The high-current fuses are coded as follows. Fuse/Relay Location Roadside Emergencies Fuse Amp Power Distribution Box Rating 20A* Electric Fuel Pump Relay 30A* Generator, Starter Relay, Fuses 15 and 18 25A* Radio, CD Changer, Subwoofer Amplifier 30A* Police Power Relay 15A* Horn Relay 20A*...
  • Page 164: Changing Tires

    Roadside Emergencies Fuse/Relay Location Relay 1 Relay 2 Relay 3 Relay 4 * Mini Fuses ** Maxi Fuses Relays Relays are located in the power distribution box and should be replaced by qualified technicians. CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed.
  • Page 165 If you use the temporary spare tire continuously or do not follow these precautions, the tire could fail, causing you to lose control of the vehicle, possibly injuring yourself or others. When driving with the temporary spare tire do not: exceed 80 km/h (50 mph) or drive further than 3 200 km (2 000 miles) total under any circumstances.
  • Page 166 Roadside Emergencies 1. Park on a level surface, activate hazard flashers and set parking brake. 2. Place gearshift lever in P (Park), turn engine OFF and block the diagonally opposite wheel. 3. Remove the spare tire and the jack. The jack could be located: A —...
  • Page 167 4. Remove the lug wrench from the jack. Rotate the lug wrench socket out from the handle. 5. Locate pry off notch (if equipped) and remove the center ornament from the aluminum wheel with the tapered end of the wheel nut wrench that came with your vehicle.
  • Page 168 Roadside Emergencies Position the jack according to the following guides and turn the jack handle clockwise until the wheel is completely off the ground. To lessen risk of personal injury, do not put any part of your body under the vehicle while changing a tire.
  • Page 169: Jump Starting

    JUMP STARTING YOUR VEHICLE The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. Batteries contain sulfuric acid which can burn skin, eyes, and clothing, if contacted. Do not attempt to push-start your vehicle.
  • Page 170 Roadside Emergencies Connecting the jumper cables 1. Connect the positive (+) booster cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
  • Page 171 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
  • Page 172 Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
  • Page 173 Roadside Emergencies 2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery. 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery.
  • Page 174: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.
  • Page 175: Customer Assistance

    Ford Customer Relationship Center. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.
  • Page 176 P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: Your telephone number (home and business).
  • Page 177 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to...
  • Page 178: The Dispute Settlement Board

    Ford Motor Company vehicles. The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
  • Page 179 The name of the dealer(s) who sold or serviced the vehicle. A brief description of your unresolved concern. A brief summary of the action taken by the dealer(s) and Ford Motor Company. The names (if known) of all the people you contacted at the dealership(s).
  • Page 180: Utilizing The Mediation/Arbitration

    After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
  • Page 181: Getting Assistance Outside The U.s. And Canada

    If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY...
  • Page 182: Ordering Additional Owner's Literature

    U.S.A. Telephone: (313) 594-4857 FAX: (313) 390-0804 If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.
  • Page 183: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C.
  • Page 184: Cleaning

    Ph shampoo, such as Detail Wash (ZC-3–A), which is available from your authorized Ford, Lincoln or Mercury dealer. Always use a clean sponge or carwash mitt with plenty of water for best results. Dry the vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting.
  • Page 185 Minor scratches or paint damage from road debris may be repaired using the Ultra Touch Prep and Finishing Kit (F7AZ-19K507–BA), which is available at your authorized Ford, Lincoln or Mercury dealer. This kit contains: Lacquer Touch-Up Paint (ALBZ-19500–XXXXA) Exterior Acrylic Spray Lacquer (ALAZ-19500–XXXXA)
  • Page 186 Cleaning CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: The engine must be cool to the touch before spraying with water. Never spray a hot engine with cold water, as damage to the engine block or engine components may occur.
  • Page 187 Clean the outside of the windshield or rear window with a non-abrasive cleaner such as Ultra Clear Spray Glass Cleaner (E4AZ-19C507–AA), available from your authorized Ford, Lincoln or Mercury dealer. If after cleaning the glass surface, the water sheets from the glass (e.g., does not bead), then the window is clean.
  • Page 188 Cleaning CLEANING THE INSTRUMENT PANEL Clean the instrument panel with a damp cloth, then dry with a dry cloth. Avoid cleaners or polish that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection.
  • Page 189: Underbody Preservation

    Extra Strength Upholstery Cleaner (E8AZ-19523–AA). CLEANING LEATHER SEATS (IF EQUIPPED) All Ford, Lincoln and Mercury vehicles with leather seating surfaces have a clear, protective coating over the leather. To clean the leather seats, simply use a soft cloth with Deluxe Leather and Vinyl Cleaner (F2AZ-19521–WA).
  • Page 190 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 191: Maintenance And Specifications

    SERVICE RECOMMENDATIONS To help you service your vehicle: We highlight do-it-yourself items in the engine compartment for easy location. We provide a scheduled maintenance guide which makes tracking routine service easy. If your vehicle requires professional service, your dealership can provide the necessary parts and service.
  • Page 192: Hood

    Maintenance and Specifications OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the instrument panel. 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood. 3.
  • Page 193: Engine Oil

    In very cold weather, do not fill the reservoir all the way. Only use a washer fluid that meets Ford specification ESR-M17P5–A. Refer to Lubricant specifications in this chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive.
  • Page 194 Maintenance and Specifications 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove the engine oil level indicator (dipstick). 6. Wipe the indicator clean. Insert the indicator fully, then remove it again.
  • Page 195 If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. Do not overfill the engine with oil. Oil levels above this mark may cause engine damage. If the engine is overfilled, some oil must be removed from the engine by a qualified service technician.
  • Page 196 Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.
  • Page 197: Battery

    BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the scheduled maintenance guide for the service interval schedules.
  • Page 198 Maintenance and Specifications When lifting a plastic-cased battery, excessive pressure on the end walls could cause acid to flow through the vent caps, resulting in personal injury and/or damage to the vehicle or battery. Lift the battery with a battery carrier or with your hands on opposite corners.
  • Page 199 If the battery has been disconnected or a new battery has been installed, the clock must be reset once the battery is reconnected. Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries.
  • Page 200 Do not put engine coolant in the windshield washer fluid container. If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. The cooling system in your vehicle is filled with either green-colored Motorcraft Premium Engine Coolant meeting Ford specification...
  • Page 201 Do not mix with recycled coolant unless from a Ford-approved recycling process (see Use of Recycled engine coolant section). For vehicles with overflow coolant systems with a non-pressurized cap on the coolant recovery system, add coolant to the coolant recovery reservoir when the engine is cool.
  • Page 202 Operating an engine with a low level of coolant can result in engine overheating and possible engine damage. Recycled engine coolant Ford Motor Company recommends the use of a recycled engine coolant produced by Ford-approved processes in vehicles originally equipped with Motorcraft Premium Engine Coolant (green-colored). However, not all coolant recycling processes produce coolant that meets Ford specification ESE-M97B44–A.
  • Page 203 Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available. Used engine coolant should be disposed of in an appropriate manner.
  • Page 204 Maintenance and Specifications Vehicles driven year-round in non-extreme climates should use a 50/50 mixture of engine coolant and distilled water for optimum cooling system and engine protection. What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred.
  • Page 205 If the engine reaches a preset over-temperature condition, the engine will automatically switch to alternating cylinder operation. Each disabled cylinder acts as an air pump and cools the engine. When this occurs the vehicle will still operate. However: The engine power will be limited. The air conditioning system will be disabled.
  • Page 206: Fuel Information

    Maintenance and Specifications WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS Important safety precautions Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
  • Page 207 Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes, remove contact lenses (if worn), flush with water for 15 minutes and seek medical attention. Failure to seek proper medical attention could lead to permanent injury. Fuels can also be harmful if absorbed through the skin.
  • Page 208 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
  • Page 209 Fuel Charter should be used when available. Ask your fuel supplier about gasolines that meet the World-wide Fuel Charter. In Canada, look for fuels that display the Auto Makers’ Choice logo. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality.
  • Page 210 Maintenance and Specifications Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components. If you have run out of fuel: You may need to cycle the ignition from OFF to ON several times after refueling, to allow the fuel system to pump the fuel from the tank to the engine.
  • Page 211 vehicle after the fuel gauge indicates empty, you might not be able to refuel the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank. For consistent results when filling the fuel tank: Turn the engine/ignition switch to the off position prior to refueling, an error in the reading will result if the engine is left running.
  • Page 212 Maintenance and Specifications Habits Smooth, moderate operation can yield up to 10% savings in fuel. Steady speeds without stopping will usually give the best fuel economy. Idling for long periods of time (greater than one minute) may waste fuel. Anticipate stopping; slowing down may eliminate the need to stop. Sudden or hard accelerations may reduce fuel economy.
  • Page 213 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 214 Maintenance and Specifications Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Illumination of the “Check Engine” light, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power, could indicate that the emission control system is not working properly.
  • Page 215 Maintenance and Specifications CHECKING AND ADDING POWER STEERING FLUID Check the power steering fluid. Refer to the scheduled maintenance guide for the service interval schedules. If adding fluid is necessary, use only MERCON ATF. 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C).
  • Page 216 MAX. Do not fill above this line. 4. Use only brake fluids certified to meet Ford specification ESA-M6C25–A. Refer to Lubricant specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used.
  • Page 217 Maintenance and Specifications However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage. Automatic transmission fluid expands when warmed. To obtain an accurate fluid check, drive the vehicle until it is at normal operating temperature (approximately 30 km [20 miles]).
  • Page 218 Maintenance and Specifications You can check the fluid without driving if the ambient temperature is above 10°C (50°F). However, if fluid is added at this time, an overfill condition could result when the vehicle reaches normal operating temperature. The transmission fluid should be in this range if at normal operating temperature (66°C-77°C [150°F-170°F]).
  • Page 219: Air Filter(S)

    Maintenance and Specifications If an overfill occurs, excess fluid should be removed by a qualified technician. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Do not use supplemental transmission fluid additives, treatments or cleaning agents.
  • Page 220 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it. Treadwear...
  • Page 221 The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
  • Page 222 Maintenance and Specifications Four tire rotation (for vehicles with aluminum wheels) Five tire rotation (for vehicles with steel wheels and full size spare tires)
  • Page 223 Make sure that all replacement tires are of the same size, type, load-carrying capacity and tread design (e.g., “All Terrain”, “Touring”, etc.), as originally offered by Ford. Failure to follow these precautions may adversely affect the handling of the vehicle and make it easier for the driver to lose control and roll over.
  • Page 224: Part Numbers

    Follow these guidelines when using snow tires and chains: Use only cable type chains offered by Ford as an accessory or equivalent on vehicles with aluminum wheels. Using SAE class S or other conventional link type chains may cause damage to the vehicle’s wheel house and/or body.
  • Page 225: Refill Capacities

    Rear axle lubricant Windshield washer fluid Use only brake fluids certified to meet Ford specifications. Refer to Lubricant Specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used.
  • Page 226: Lubricant Specifications

    Traction-Lok axles use 1.6-1.8L (3.50-3.75 pints) of rear axle lubricant. Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118–A for complete refill of Traction-Lok rear axle. Service refill capacities are determined by filling the rear axle 6 mm to 14 mm (1/4 inch to 9/16 inch) below the bottom of the filler hole.
  • Page 227 Windshield Washer Concentrate Use only brake fluids certified to meet Ford specifications. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. Add 118 ml (4 oz.) of Additive Friction Modifier C8AZ-19B546-A or equivalent meeting Ford specification EST-M2C118-A for complete refill of Traction-Lok rear axles.
  • Page 228: Engine Data

    Maintenance and Specifications ENGINE DATA Engine Cubic inches Required fuel Firing order Spark plug gap Ignition system Compression ratio VEHICLE DIMENSIONS Vehicle dimensions (1) Overall length (2) Overall width (3) Overall height (4) Wheelbase (5) Track - Front (5) Track - Rear Denotes long wheel base 4.6L V8 engine 87 octane...
  • Page 229: Certification Label

    The Certification label is located on the front door latch pillar on the driver’s side. Maintenance and Specifications MFD. BY FORD MOTOR CO. IN U.S.A. DATE: XXXXX FRONT GAWR: XXXXXX/XXXXXXX REAR GAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL...
  • Page 230 Maintenance and Specifications Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side XXXXXXXXXXXXXXXXX instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.) 1.
  • Page 231: Accessories

    FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of genuine Ford accessories are available for your vehicle through your local authorized Ford, Lincoln, Mercury or Ford of Canada dealer. These quality accessories have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and aerodynamic appearance of your vehicle.
  • Page 232 (Citizens band [CB] transceivers, garage door openers and other transmitters with outputs of five watts or less will not ordinarily effect your vehicle’s operation.) Ford cannot assume responsibility for any adverse effects or damage that may result from the use of such equipment.
  • Page 233: Index

    ABS (see Brakes) ...142 Air bag supplemental restraint system ...122–123 and child safety seats ...124 description ...123 disposal ...127 driver air bag ...125 indicator light ...13, 126 operation ...125 passenger air bag ...125 Air cleaner filter ...219, 224 Air conditioning ...56 manual heating and air conditioning system ...54 Air suspension ...146...
  • Page 234 ...13 refill capacities ...203, 225 specifications ...226, 228 Cruise control (see Speed control) ...79 Customer Assistance ...156 Ford accessories for your vehicle ...190 Ford Extended Service Plan ...177 Getting assistance outside the U.S. and Canada ...181 Getting roadside assistance ...156 Getting the service you need ...175...
  • Page 235 cleaning ...186 coolant ...199 fail-safe coolant ...204 idle speed control ...197 lubrication specifications ...226, refill capacities ...225 service points ...192 starting after a collision ...158 Engine block heater ...140 Engine oil ...193 change oil soon warning, message center ...193 checking and adding ...193 dipstick ...193 filter, specifications ...196, 224 recommendations ...196...
  • Page 236 Index Headlamps ...63 aiming ...65 autolamp system ...63 bulb specifications ...66 daytime running lights ...63 flash to pass ...64 high beam ...15, 64 replacing bulbs ...67 turning on and off ...63 warning chime ...16 Heating heating and air conditioning system ...54, 56 Hood ...192 Ignition ...137, 228 Infant seats...
  • Page 237 GVWR ...151 trailer towing ...151 Locks autolock ...97 childproof ...91 doors ...91 Lubricant specifications ...226, 228 Lumbar support, seats ...106 Message center ...83 reset button ...84 select button ...84 Mirrors automatic dimming rearview mirror ...76 fold away ...76 heated ...76 side view mirrors (power) ...75 Motorcraft parts ...210, 224 Octane rating ...209...
  • Page 238 Index cleaning the safety belts ...122, 189 extension assembly ...121 for adults ...113–115 for children ...127 lap belt ...116 Occupant Classification Sensor ...110 warning light and chime ...13, 16, 117–118 Safety seats for children ...130 Seat belts (see Safety restraints) ...108 Seats ...104 child safety seats ...130 cleaning ...188...
  • Page 239 Warning chimes ...16 Warning lights (see Lights) ...10 Washer fluid ...193 Water, Driving through ...150 Windows power ...74 Windshield washer fluid and wipers checking and adding fluid ...193 checking and cleaning ...72 operation ...72 replacing wiper blades ...72 Wrecker towing ...174 Index...

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