Troubleshooting - Denon DCM-390 Operating Instructions Manual

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Troubleshooting

If a problem should arise, first check the following.
1. Are the connections correct?
2. Have you operated the player according to the Operating Instructions?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.
Disconnect the power immediately and contact your store of purchase.
Symptom
Disc tray does not open. • The power is not on.
"0 000 00:00" is displayed even • The disc is not properly loaded.
though a disc is loaded.
• The loaded disc is not a CD.
Disc is not played when 1 button is • The disc is dirty or scratched.
pressed.
No sound is produced or sound is • The output cables are not properly connected to the
distorted. amplifier.
• The amplifier's function setting or adjustments are
not right.
No digital signals are output. • The connection cables are not properly connected.
Specific section of the disc cannot be • The disc is dirty or scratched.
played properly.
Programmed playback is not possible. • The tracks have not been programmed properly.
A CD-R or CD-RW disc cannot be • The disc has not been finalized.
played. • The recording conditions are bad or the quality of the
disc itself it poor.
Set does not operate properly when • The batteries are spent.
remote control unit is operated. • The remote control unit is too far from the set.
"– – : – –" is displayed when playing • You have selected a copyright-protected WMA file
files recorded in MP3 or WMA format. or a file that cannot be played normally.
Cause
• Turn on the power.
• Reload the disc.
• Load a CD.
• Wipe the dirt off the disc or replace the disc.
• Check the connections.
• Check the amplifier's function and controls and
adjust as necessary.
• Check the connections.
• Wipe the dirt off the disc or replace the disc.
• Program properly.
• Finalize the disc then play it.
• Use a properly recorded disc.
• Replace the batteries with new ones.
• Move the remote control unit closer to the set.
• Use the 8 / 6
unit (the or
8
unit) to select a different file.
Measures Page
7
2, 3
2
3
6
–
6
3
9
2
2
3
3
or 7 / 9 button on the main 2
button on the remote control
9
11
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Troubleshooting