Dell Venue Pro User Manual page 102

Dell venue pro: user guide
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Problem
Unable to send or
receive multimedia
messages.
Unable to send or
receive e-mail.
Internet problems
102
Troubleshooting
Possible causes
Your phone is in airplane
mode with no wireless
connectivity.
No MMS service is available. Subscribe to the MMS
Your MMS settings are not
configured properly.
Not enough space left on
your phone memory.
The Internet connection or
the e-mail setting is not
configured properly.
Possible solutions
1 Touch Start
applications
2 Touch
Settings.
3 Under system, touch
airplane mode.
4 Touch or drag the toggle
switch to turn off the
airplane mode.
service from your service
provider.
Check your network
connection, and confirm
with your network service
provider if your MMS
settings are configured
correctly.
Check if there is enough
space on your phone
memory. Delete useless
data to free space if
necessary.
Check your network
connection, and confirm
with your e-mail service
provider if your e-mail
setting has been configured
correctly.
.

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