Other Software Problems; Memory Problems - Dell Dimension 2400 Series Owner's Manual

Other software problems

C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
INFORMATION
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B ACK UP YOUR FILES IMMEDIATELY
SE A VIRUS SCANNING PROGRAM TO CHECK THE HARD DRIVE
U -
S AVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE

Memory Problems

CAUTION:
Product Information Guide.
I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see page 64).
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see page 64).
• Run the Dell Diagnostics (see page 38).
F YOU EXPERIENCE OTHER MEMORY PROBLEMS
I
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory (see page 64).
• Ensure that you are following the memory installation guidelines (see page 64).
• Run the Dell Diagnostics (see page 38).
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Solving Problems
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Before you begin any of the procedures in this section, follow the safety instructions in the
FLOPPY DISKS OR
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CD
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