Troubleshooting; Technical Assistance - Definitive Technology SuperCube I Owner's Manual

Troubleshooting

If you experience any difficulties with your subwoofer, try the suggestions
described below. If you are still having problems, please consult your Definitive
Technology Authorized Dealer for assistance.
1. Make sure all your system interconnects and power cords are solidly in
their place.
2. Should you experience any level of ground hum or noise, try plugging the
subwoofer into the same circuit as your amplifier. Please note that some
cable TV hookups induce hum into the whole system and require a special
isolation device. Please consult your dealer.
3. The system is provided with sophisticated internal protection circuitry.
If for some reason the protection circuitry is tripped, please turn down your
system's volume and wait five minutes before trying the system again. If the
amplifier should overheat, the system will turn itself off until the amplifier
cools and resets.
4. Check to be sure that your power cord has not been damaged.
5. Check that no foreign objects or liquid have entered the cabinet.
6. Check the fuse on the back panel of the subwoofer. If the fuse is blown
replace it with an 8-amp 250-volt slow-blow fuse for the 110-volt version
and a 4-amp 250-volt slow-blow fuse for the 240-volt version.
7. If you cannot get your subwoofer to turn on or if no sound comes out and
you're sure the system is set up properly, please bring the subwoofer to
your Definitive Technology Authorized Dealer for assistance.

Technical Assistance

It is our pleasure to offer assistance if you have any questions regarding your
subwoofer or its set-up. Please contact your nearest Definitive Technology dealer
or contact us directly at 410-363-7148 or www.definitivetech.com.
Service
Service and warranty work on your Definitive loudspeakers will normally be per-
formed by your local Definitive Technology dealer. If, however, you wish to return
the speaker to us, please contact us first, describing the problem and requesting
authorization as well as the location of the nearest factory service center. Please
note that the address given in this booklet is the address of our offices only.
Under no circumstances should loudspeakers be shipped to our offices or
returned without contacting us first and obtaining return authorization.
Definitive Technology Offices
11433 Cronridge Drive
Owings Mills, Maryland 21117
Phone: 410-363-7148
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