CONCORD Easy Frequently Asked Questions

Concord Easy
1. I am having difficulties installing the camera driver and software.
What Should I do?
If you encounter this issue, please uninstall the driver completely and
restart your computer. Please reinstall the software again. It's
recommended you download the latest driver version from our website
http://www.concord-camera.com/support/downloads/downloads.htm.
There are two ways to uninstall drivers or software completely:
1.Uninstall the driver or software from Programs:
& From the Start button, click Programs and choose the camera model
software and driver.
& From the camera software folder, select the Uninstall Wizard. When
asked if you want to completely remove the program from your
computer, answer Yes. A message stating that the program was
successfully removed is displayed.
& Click Start > Shut Down.
& When the Shut Down dialog box is displayed, choose Restart. Click
OK to restart your computer.
2. Uninstall the driver or software from Control Panel:
& From the Start button, click Settings > Control Panel.
& Double-click Add/Remove Programs.
& Highlight the desired software and click the Change/Remove button.
& Proceed to the next step following the on-screen instructions. When
asked if you want to completely remove the program from your
computer, answer Yes. A message stating that the program was
successfully removed is displayed.
& Click Start > Shut Down.
&
When the Shut Down dialog box is displayed, choose Restart. Click
OK to restart your computer.
2. Can I use my camera as a web camera?
This camera can be used as a web camera provided your computer runs on
a Windows operating system and it also works with many popular video
conferencing software titles. Please remember to select the source as
"SE402 Video Camera (WDM)" in the video application to launch the video
mode. The web camera feature is not compatible with MAC computers.