Storing And Retrieving Parked Calls - Cisco 7925G-EX User Manual

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from
another phone in the Cisco Unified Communications Manager system (for example, a phone at a
co-worker's desk or in a conference room). You can park a call by using these methods:
• Call Park—Use the Park softkey to store the call. Your phone displays the call park number where
the system stored your call. You must record this number and then use the same number to retrieve
the call.
• Directed Call Park—Use the Transfer softkey to direct the call to an available directed call park
number that you dial or speed dial. To retrieve the call from a directed call park number, dial the
park retrieval prefix, then dial or speed dial the same directed call park number. You can use a
speed-dial as the directed call park number and to monitor whether a directed call park number
is occupied or available.
If you want to...
Store an active call
using Call Park
Retrieve a parked call
Direct and store an
active call at a directed
call park number
Retrieve a parked call
from a directed call
park number
Tip
You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See
your system administrator for details.
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
Then...
1. During a call, choose Options > Park.
2. Note the call park number that appears on your phone screen.
3. Press .
Enter the call park number from any Cisco Unified IP Phone in your
network to connect to the call.
1. During a call, press Transfer.
2. Choose a speed-dial number with a park-unoccupied icon
speed dial the directed call park number.
A speed-dial number with park-occupied icon
directed call park number is not available.
Note If BLF is not configured for the speed-dial number, the icon will not
show whether the directed call park number is available or not.
3. Press Transfer again to finish storing the call.
From any Cisco Unified IP Phone in your network, enter the park retrieval
prefix and dial the directed call park number.
Advanced Call Handling
to
indicates the
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