Handling Error Messages - Canon PIXMA iP3000 Series Quick Start Manual

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the appropriate
action to correct the error.
Number of
Possible Cause
Flashes
Two flashes Printer is out of
paper/Paper does
not feed
Three flashes Paper jam/Paper
Output Tray is
closed
Four flashes Empty ink tank
Five flashes Print Head not
installed/Print
Head not installed
correctly/Defective
Print Head
Six flashes Inner Cover is open
Eight flashes Waste ink absorber
almost full
Nine flashes A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer
Reload paper in the Sheet Feeder or Cassette and press the R R ESUME/CANCEL
button.
Clear the jammed paper, reload paper in the printer, then press the R R ESUME/
CANCEL button. If the Paper Output Tray is closed, open it.
See "P P aper Jams" on page 72.
Press the R R ESUME/CANCEL button to resume printing with an empty ink tank.
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See "R R eplacing an Ink Tank"
Install the Print Head. If the Print Head is already installed, remove the Print Head
and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact the Customer
Care Center.
Close the Inner Cover and press the R R ESUME/CANCEL button.
The printer has a built-in waste ink absorber for the ink used during Print Head
Cleaning.
Eight flashes indicates that the waste ink absorber is nearly full.
Press the R R ESUME/CANCEL button to cancel the error so you can continue printing.
Before the waste ink absorber becomes completely full, contact the Customer Care
Center.
Disconnect the camera cable, press the R R ESUME/CANCEL button and reconnect
the cable.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital cameras or digital video camcorder compatible with this printer.
Try This
on page 42.
Troubleshooting
75