Scanning Problems - Canon imageCLASS MF3110 Basic Manual

Scanning Problems

The machine will not scan a document.
Q
A
Q
A
Scanned images are dirty.
Q
A
White streaks appear on the left side of the image.
Q
9
A
9-18 Scanning Problems
Did you connect the power cord to the machine just now?
Wait for a while. After connecting the power cord, the machine cannot scan
documents immediately.
Is the USB cable connected securely?
Check that the USB cable is connected securely to the machine and your
computer. Disconnect the USB cable, and reconnect it correctly after a while.
Is the platen glass or the platen glass cover clean?
Clean the platen glass or the platen glass cover. (See "Cleaning the Scanning
Area," on p. 8-2.)
Is the document placed on the platen glass correctly?
Place the document approximately
glass.
1
/ " (3 mm) from the edge of the platen
8