As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
The scanner cover is not closed
Cover is Open
Data Remaining Print data is left in the machine's
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer was
sending the data to the machine.
High Temperature The print head is too warm.
Hub is Unusable. A Hub or USB Flash memory drive
with a Hub has been connected to
the USB direct interface.
Init Unable XX The machine has a mechanical
A foreign object such as a clip or
ripped paper is in the machine.
Ink Empty Black The indicated ink cartridge is
Ink Empty Yellow
The machine will stop all print
Ink Empty Cyan
Ink Empty Magent
The print head is too cold.
The memory card is either
corrupted, improperly formatted, or
there is a problem with the memory
Media is Full. The memory card or USB flash
memory drive you are using already
contains 999 files.
Near Empty Black The indicated ink cartridge is
running out of ink.
Near Empty Yellw
Near Empty Cyan
Near Empty Mgent
Troubleshooting and Routine Maintenance
Lift the scanner cover and then close it again.
Re-start printing from your computer.
Press Stop/Exit. The machine will cancel the job
and clear it from the memory. Try to print again.
Allow the machine to cool down.
A Hub or USB Flash memory drive with a Hub
are not supported. Unplug the device from the
USB direct interface.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, disconnect the machine from the
power source for several minutes then
Replace the ink cartridge indicated on the
display. (See Replacing the ink cartridges
on page 62.)
Allow the machine to warm up.
Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive (slot) of the
machine by putting in another media card that
you know is working.
Your machine can only save to your memory
card or USB flash memory drive if it contains less
than 999 files. Try deleting unused files to free
some space and try again.
Order a new ink cartridge.