Brother MFC-795CW User Manual
Brother MFC-795CW User Manual

Brother MFC-795CW User Manual

Brother color inkjet all-in-one printer user's guide
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USER'S GUIDE
MFC-795CW
Version 0
USA/CAN

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Summary of Contents for Brother MFC-795CW

  • Page 1 USER’S GUIDE MFC-795CW Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.
  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...
  • Page 7 You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will...
  • Page 8 LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.
  • Page 9: Table Of Contents

    Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Accessing the Software User’s Guide and Network User’s Guide ...2 Viewing Documentation...2 Accessing Brother Support (Windows Control panel overview ...6 LCD screen...8 Basic Operations ...9 Loading paper and documents Loading paper and other print media...10...
  • Page 10 LCD screen...29 Setting the backlight brightness...29 Setting the Dim Timer for the backlight ...29 Security features Memory Security...30 Setting and changing the memory security password ...30 Turning the memory security on/off ...31 Section II Fax Sending a Fax Entering Fax mode ...34 Faxing from the ADF ...34 Faxing from the scanner glass ...35 Faxing A4 size documents from the scanner glass ...35...
  • Page 11 Recording outgoing message (OGM) on an external TAD...68 Special line considerations ...68 Multi-line connections (PBX) ...69 External and extension telephones...70 Connecting an external or extension telephone ...70 Using external and extension telephones...70 Using a non-Brother cordless external telephone ...71 Using remote codes...71 ® only) ...51...
  • Page 12 Dialing and storing numbers How to Dial ...73 Manual dialing ...73 Speed Dialing ...73 Fax Redial ...73 Outgoing Call ...74 Caller ID history ...74 Storing numbers ...75 Storing a pause ...75 Storing Speed Dial numbers...75 Storing Speed Dial numbers from Outgoing Calls ...76 Storing Speed Dial numbers from the Caller ID history ...76 Changing Speed Dial names or numbers...77 Setting up groups for broadcasting...78...
  • Page 13 Printing Reports Fax reports...88 Transmission Verification Report...88 Fax Journal (activity report) ...88 Reports ...89 How to print a report ...89 Polling Polling overview... 90 Polling receive ...90 Setup to receive polling ...90 Sequential polling (Black & White only) ...91 Canceling a Sequential Polling Job ...91 Polled transmit (Black &...
  • Page 14 Section IV Direct Printing PhotoCapture Center USB Flash memory drive PhotoCapture Center Printing from a memory card or USB Flash memory drive without a PC...104 Scanning to a memory card or USB Flash memory drive without a PC ...104 Using PhotoCapture Center Using a memory card or USB Flash memory drive ...104 Memory cards, USB Flash memory drive and folder structure ...105 Getting started ...106...
  • Page 15 Section V Software Software and Network features Section VI Appendixes Safety and Legal Choosing a location ...128 To use the machine safely...129 Important safety instructions...134 Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) ...135 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ...137 Industry Canada Compliance Statement (Canada only) ...137...
  • Page 16 Menu and Features On-screen programming...174 Menu table ...174 Memory storage...174 Mode and menu keys ...174 Menu table ...175 Entering Text ...195 Specifications General ...196 Print media...198 Fax...199 Message Center ...201 Copy ...202 PhotoCapture Center PictBridge ...205 Scanner ...206 Printer ...207 Interfaces ...208 Computer requirements ...209 Consumable items ...210...
  • Page 17 Section I General General Information Loading paper and documents General setup Security features...
  • Page 18: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.
  • Page 19 Turn on your PC. Insert the Brother CD-ROM into your CD-ROM drive. Note If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe. If the model name screen appears, click your model name.
  • Page 20 Chapter 1 Viewing Documentation (Macintosh) Turn on your Macintosh. Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click top.html to view the Software User's Guide and Network User's Guide in HTML format.
  • Page 21: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the Top Menu. The following screen will appear: To access our web site (http://www.brother.com), click Brother...
  • Page 22: Control Panel Overview

    Chapter 1 Control panel overview 1 On/Off You can turn the machine on or off. If you turn the machine off, it will still periodically clean the print head. To maintain print quality, prolong print head life, and provide the best ink cartridge economy, you should keep your machine connected to the power at all times.
  • Page 23 01.01.2010 New MSG New MSG New MSG New Fax New Fax New Fax 01 01 03 03 06:54 01 01 03 03 M e s s a g e F a x C e n t e r P r e v i e w C a l l H i s t o r y t o r y 6 Mode keys:...
  • Page 24: Lcd Screen

    Chapter 1 LCD screen The LCD shows the current machine status when the machine is idle. 01.01.2010 01.01.2010 New MSG New MSG New MSG New Fax New Fax New Fax 01 01 03 03 06:54 06:54 01 01 03 03 M e s s a g e F a x Mem.
  • Page 25: Basic Operations

    Basic Operations To operate the Touchscreen use your finger to press the MENU or option button directly on the LCD screen. To display and access all the screen menus or options in a setting, press a b or d c to scroll through them. Press to return to the previous menu.
  • Page 26: Loading Paper And Documents

    Loading paper and documents Loading paper and other print media Note To print on Photo (4" × 6") or Photo L (3.5" × 5") paper, you must use the photo bypass tray. (See Loading photo paper on page 14.) If the paper support flap is open, close it, and then close the paper support.
  • Page 27 Note When you are using Legal size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. Fan the stack of paper well to avoid paper jams and misfeeds. IMPORTANT Always make sure that the paper is not curled.
  • Page 28: Loading Envelopes And Postcards

    Chapter 2 Close the output paper tray cover. Slowly push the paper tray completely into the machine. While holding the paper tray in place, pull out the paper support ( ) until it clicks, and then unfold the paper support flap ( ). IMPORTANT DO NOT use the paper support flap for Legal size paper.
  • Page 29 Loading envelopes and postcards Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. IMPORTANT If envelopes or postcards are ‘double- feeding’, put one envelope or postcard in the paper tray at a time. Loading paper and documents Put envelopes or postcards in the paper tray with the address side down and the...
  • Page 30: Loading Photo Paper

    Chapter 2 If you have problems when printing on envelopes with the flap on the short edge, try the following: Open the envelope flap. Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration. Adjust the size and margin in your application.
  • Page 31: Removing Small Printouts From The Machine

    Note • Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. • Always make sure that the paper is not curled or wrinkled. When you have finished printing photos return the photo bypass tray to the normal printing position.
  • Page 32: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned ®...
  • Page 33: Acceptable Paper And Other Print Media

    ‘Basic’ tab of the printer driver or in the Paper Type setting of the machine’s menu. (See Paper Type on page 24.) When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 34: Handling And Using Print Media

    Chapter 2 Handling and using print media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.
  • Page 35: Choosing The Right Print Media

    Choosing the right print media Paper type and size for each operation Paper Type Paper Size 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 × 14 in. (215.9 × 355.6 mm) Yes Legal 7 1/4 ×...
  • Page 36 For Photo 4"×6" paper and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 14.) BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines. Thickness 3 to 6 mil (0.08 to 0.15 mm) 3 to 10 mil (0.08 to 0.25 mm)
  • Page 37: Loading Documents

    Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 15 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.
  • Page 38: Scannable Area

    Chapter 2 How to load documents Note To use the scanner glass, the ADF must be empty. Lift the document cover. Using the document guidelines on the left and top, place the document face down in the upper left corner of the scanner glass.
  • Page 39: General Setup

    General setup On/Off key You can turn the machine on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off Press and hold down the On/Off key until the LCD shows Shutting Down.
  • Page 40: Paper Settings

    General Setup. Press General Setup. Press a or b to display Paper Type. Press Paper Type. Press Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine.
  • Page 41: Volume Settings

    Volume Settings Ring Volume You can choose a range of ring volume levels, from High to Off. The machine will keep the new setting until you change it. Setting the Ring Volume from the menu Press MENU. Press a or b to display General Setup.
  • Page 42: Speaker Volume

    Chapter 3 Speaker Volume You can choose a range of speaker volume levels, from High to Off. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Volume. Press Volume. Press a or b to display Speaker. Press Speaker.
  • Page 43: Choosing The Handset Volume (For Volume Amplify)

    Choosing the Handset Volume (for Volume Amplify) Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify: On for a user who is hearing-impaired. The amplify volume level complies with FCC standards. Volume Amplify: Off This default setting is appropriate if none of the users are hearing-impaired.
  • Page 44: Automatic Daylight Saving Time

    Chapter 3 Automatic Daylight Saving Time You can set the machine to change automatically for daylight saving time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.
  • Page 45: Lcd Screen

    LCD screen Setting the backlight brightness You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display LCD Settings.
  • Page 46: Security Features

    • To print the faxes in memory, turn off Memory Security. • You must turn off PC Fax Receive before you can turn on Memory Security. • If you forget the Memory Security password, please call Brother Customer Service. Setting and changing the memory security password Note If you have already set the password, you will not need to set it again.
  • Page 47: Turning The Memory Security On/Off

    Changing your memory security password Press MENU. Press a or b to display Fax. Press Fax. Press a or b to display Miscellaneous. Press Miscellaneous. Press Mem Security. Press Set Password. Enter the registered 4-digit number for the current password using the buttons on the LCD.
  • Page 48 Chapter 4...
  • Page 49 Section II Sending a Fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Message Center Printing Reports Polling...
  • Page 50: Sending A Fax

    Sending a Fax Entering Fax mode When the machine is idle, the time appears on the LCD. When you want to send a fax, or change fax send or receive settings, press (Fax) key to illuminate it in blue. The LCD shows: FAX/TEL FAX/TEL F a x R e s o l u t i o n...
  • Page 51: Faxing From The Scanner Glass

    Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time. The document can be up to Letter or A4 size. To send color faxes with multiple pages use the ADF. Note Since you can only scan one page at a time, it is easier to use the ADF if you are...
  • Page 52: How To Preview An Outgoing Fax (Black & White Only)

    Chapter 5 How to preview an outgoing fax (Black & White only) You can preview a fax message before you send it. You must set the Real Time Transmission and Polling RX to off before you use this feature. (See Real Time Transmission on page 40 and Polling receive on page 90.) Note...
  • Page 53: Broadcasting (Black & White Only)

    Broadcasting (Black & White only) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast. After the broadcast is finished, a Broadcast Report will be printed.
  • Page 54: Canceling A Broadcast In Progress

    Chapter 5 Canceling a Broadcast in progress Press Stop/Exit. Do one of the following: To cancel the entire broadcast, press Entire Broadcast. Go to step c. To cancel the current job, press the button that displays the number being dialed. Go to step d. To exit without canceling, press Stop/Exit.
  • Page 55: Contrast

    Contrast If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be used. It automatically chooses a suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document.
  • Page 56: Dual Access (Black & White Only)

    Chapter 5 Dual Access (Black & White only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.
  • Page 57: Overseas Mode

    Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.
  • Page 58: Setting Your Changes As The New Default

    Chapter 5 Do one of the following: To cancel, press Yes. If you want to cancel another job go to step f. To exit without canceling, press No. When you have finished, press Stop/Exit. Setting your changes as the new default You can save the fax settings for Fax Resolution, Contrast, Real Time TX, Glass ScanSize and...
  • Page 59: Sending A Fax At The End Of A Conversation

    Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up.
  • Page 60: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
  • Page 61 To set the receive mode follow the instructions below: Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Receive Mode. Note If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off.
  • Page 62: Using Receive Modes

    Chapter 6 Using Receive Modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 47.) Fax Only Fax Only mode will automatically answer every call as a fax call.
  • Page 63: Receive Mode Settings

    Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only, Fax/Tel or MC mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4 rings.
  • Page 64: Easy Receive

    Chapter 6 Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset.
  • Page 65: Memory Receive (Black & White Only)

    Memory Receive (Black & White only) You can only use one Memory Receive operation at a time. Fax Forwarding Paging Fax Storage PC Fax Receive You can change your selection at any time. If received faxes are still in the machine’s memory when you change the memory receive operation, an LCD question will appear on the LCD.
  • Page 66: Fax Storage

    Chapter 6 Press Memory Receive. Press Paging. Enter your cell phone or pager phone number. For pager numbers enter ## after the number. (You can enter up to 20 digits including the ##.) Press OK. Do not include the area code if it is the same as that of your machine.
  • Page 67: Pc Fax Receive (Windows ® Only)

    PC Fax Receive ® (Windows only) If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in...
  • Page 68: Turning Off Memory Receive Operations

    Chapter 6 Changing the destination PC Press MENU. Press a or b to display Fax. Press Fax. Press a or b to display Setup Receive. Press Setup Receive. Press a or b to display Memory Receive. Press Memory Receive. Press PC Fax Receive. Press <USB>...
  • Page 69: Changing Memory Receive Operations

    Changing Memory Receive Operations If received faxes remain in your machine’s memory when you change the Memory Receive Operations, the LCD will ask you one of the following questions: Erase All Fax? Print All Fax? • If you press Yes, faxes in the memory will be erased or printed before the setting changes.
  • Page 70 Chapter 6 Press Stop/Exit. Note • When Fax Preview is turned on your machine can only print the color faxes it receives. It cannot store them in memory. • When Fax Preview is turned on a backup copy of received faxes will not be printed, even if you have set Backup Print On.
  • Page 71: Turning Off Fax Preview

    How to print a fax Press Fax Preview. Press the fax you want to view. Press More. Press (Print). If the fax is multiple pages, go to step e. If the fax is a single page it will start printing. Go to step f. Do one of the following: Press Print All Pages to print all pages of the fax.
  • Page 72: Additional Receiving Operations

    Chapter 6 Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of Letter, Legal or A4 size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting.
  • Page 73: Printing A Fax From The Memory

    Printing a fax from the memory If you have chosen Paging or Fax Storage, you can still print a fax from the memory when you are at your machine. When a fax is displayed, press More. If you have chosen Fax Preview, see Fax Preview (Black &...
  • Page 74: Using Your Remote Access Code

    Chapter 6 Using your Remote Access Code Dial your fax number from a touch tone telephone or another fax machine. When your machine answers, enter your remote access code (3 digits followed by l) at once. The machine signals if it has received messages: 1 long beep —...
  • Page 75: Remote Fax Commands

    Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Playing Voice messages 1 Repeat or Skip Backward...
  • Page 76: Retrieving Fax Messages

    Chapter 6 Remote commands Change the Receive Mode 1 Msg Ctr 2 Fax/Tel 3 Fax Only Exit Retrieving fax messages You can call your machine from any touch tone telephone and have your fax messages sent to a machine. Before you use this feature, you have to turn on Fax Storage.
  • Page 77: Telephone Services And External Devices

    Telephone Services and External devices Voice operations Voice calls can be made either with the handset, the speaker phone, or an external telephone, by dialing manually, or by using Quick Dial numbers. Making a telephone call Do one of the following: Pick up the handset.
  • Page 78: Tone Or Pulse (Canada Only)

    Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to...
  • Page 79: Distinctive Ring

    Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term ‘Distinctive Ring,’...
  • Page 80 Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.
  • Page 81: Caller Id

    Press Set. Press the stored ring pattern you want to use. Press OK. (You will hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.) Press Stop/Exit. Distinctive Ring is now set to On. Turning off Distinctive Ring Press MENU.
  • Page 82: Connecting An External Tad (Telephone Answering Device)

    Chapter 7 Setting up your area code (USA only) When returning calls from the caller ID history your machine will automatically dial “1” plus the area code for all calls. If your local dialing plan requires that the “1” not be used for calls within your area code enter your area code in this setting.
  • Page 83: Connections

    • If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line.
  • Page 84: Recording Outgoing Message (Ogm) On An External Tad

    Chapter 7 Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)
  • Page 85: Multi-Line Connections (Pbx)

    The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter.
  • Page 86: External And Extension Telephones

    Chapter 7 External and extension telephones Connecting an external or extension telephone You can connect a separate telephone directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. Before you connect an external telephone, remove the protective cap (3) from the EXT.
  • Page 87: Using A Non-Brother Cordless External Telephone

    Using a non-Brother cordless external telephone If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, you will...
  • Page 88 Chapter 7 Do one of the following: If you want to change the Telephone Answer Code, enter the new code. Press OK, go to step k. If you do not want to change the Telephone Answer Code, press OK, go to step k. Press Stop/Exit.
  • Page 89: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax or telephone number using the dial pad. Speed Dialing Press Speed Dial. Press the number you want to call. You can also choose the number by alphabetical order by pressing LCD.
  • Page 90: Outgoing Call

    Chapter 8 Outgoing Call The last 30 numbers you called or sent a fax to will be stored in the outgoing call history. You can choose one of these numbers to telephone, to fax to, add to Speed Dial or delete from the history.
  • Page 91: Storing Numbers

    Storing numbers You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number. Note If you lose electrical power, the Quick Dial numbers that are in the memory will not be...
  • Page 92: Storing Speed Dial Numbers From Outgoing Calls

    Chapter 8 Storing Speed Dial numbers from Outgoing Calls You can store Speed Dial numbers from the Outgoing Call history. Press Redial. You can also choose the number by pressing Call History. Press Outgoing Call. Press the name or number you want to store.
  • Page 93: Changing Speed Dial Names Or Numbers

    Do one of the following: Enter the name (up to 16 characters) using the buttons on the LCD. Press OK. (To help you enter letters, see Entering Text on page 195.) To store the number without a name, press OK. Press OK to confirm the fax or telephone number you want to store.
  • Page 94: Setting Up Groups For Broadcasting

    Chapter 8 Do one of the following: To change more details, go to step f. To change another Speed Dial location, press OK and repeat steps b to f. If you are finished making changes, press OK. Press Stop/Exit. Setting up groups for broadcasting Groups, which can be stored on a Speed Dial location, allow you to send the same fax...
  • Page 95 Enter the new name (up to 16 characters) using the buttons on the LCD. Press OK. (See Entering Text on page 195. For example, type NEW CLIENTS.) Note How to change the stored name or number: If you want to change a character, press d or c to position the cursor under the character you want to change, and then press...
  • Page 96: Dialing Access Codes And Credit Card Numbers

    Chapter 8 Dialing Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of long-distance carriers and credit card numbers as Speed Dial numbers.
  • Page 97: Message Center

    Message Center Message Center mode The Message Center feature will store up to 99 incoming messages. Messages are stored in the order in which they are received. Voice messages can be up to 3 minutes in length, and can also be picked up remotely (see Using your Remote Access Code on page 58).
  • Page 98: Fax/Tel Ogm (Announcement)

    Fax/Tel OGM (Announcement) If your machine is in Fax/Tel Receive mode, your Brother machine will play this message to callers. Unlike the MC OGM, the caller will not be able to leave a message. To record your Fax/Tel OGM follow the...
  • Page 99: Managing Your Messages

    Managing your messages Message indicator light on the control panel blinks if there are any new messages or unplayed recorded conversations stored in the Message Center. Press this button to start playing your new messages. The LCD displays the total number of voice and fax messages stored in the Message Center memory.
  • Page 100: Erasing Incoming Messages

    Chapter 9 Erasing incoming messages To erase incoming messages individually Press on the LCD. M e s s a g e C e n t e r Press ICM. Press a or b to display the message you want to delete. Press the message you want to delete.
  • Page 101: Playing All Recorded Conversations

    Playing all recorded conversations All recorded conversations are played in the order they were recorded. The LCD the total number of recorded calls and the time and date each call was recorded. Follow the steps below to listen to all the recorded calls: Press on the LCD.
  • Page 102: Additional Message Center Operations

    Chapter 9 Additional Message Center operations Setting the maximum time for incoming messages Your machine’s default setting will save incoming messages up to 30 seconds long. To change this setting follow the steps below: Press MENU. Press a or b to display Fax. Press Fax.
  • Page 103: Icm Recording Monitor

    ICM Recording Monitor This feature lets you turn the speaker volume for voice messages On or Off. When you turn the monitor Off, you will not hear messages as they come in. Press MENU. Press a or b to display Fax. Press Fax.
  • Page 104: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the MENU button. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission...
  • Page 105: Reports

    Press d or c to choose an interval. If you choose Every 50 Faxes, go to step i. 6, 12, 24 hours, 2 or 7 days The machine will print the report at the chosen time and then erase all jobs from its memory.
  • Page 106: Polling

    Polling Polling overview Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work.
  • Page 107: Sequential Polling (Black & White Only)

    Sequential polling (Black & White only) Sequential polling lets you request documents from several fax machines in one operation. Afterwards, a Sequential Polling Report will be printed. Press (Fax). Press d or c to display Polling RX. Press Polling RX. Press On (or Off).
  • Page 108: Polled Transmit (Black & White Only)

    Chapter 11 Polled transmit (Black & White only) Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. The document will be stored and can be retrieved by any other fax machine until you delete it from the memory.
  • Page 109: Section Iii Copy

    Section III Copy Making copies...
  • Page 110: Making Copies

    Making copies How to copy Entering Copy mode When you want to make a copy, press (Copy) to illuminate it in blue. The LCD shows: C 0 P Y C 0 P Y F a v o r i t e F a v o r i t e E n l a r g e / Q u a l i t y...
  • Page 111: Making Multiple Copies

    Making multiple copies You can make up to 99 copies in one print run. Press (Copy). Load your document. (See Loading documents on page 21.) Enter the number of copies you want. Press Black Start or Color Start. Note To sort the copies, press d or c to choose Stack/Sort.
  • Page 112: Enlarging Or Reducing The Image Copied

    Chapter 12 Press (Copy). Load your document. Enter the number of copies you want. Press d or c to display Quality. Press Quality. Press Fast, Normal or Best. If you do not want to change additional settings, press Black Start or Color Start.
  • Page 113 Note Watermark Copy, Book Copy, Sort, Ink Save Mode and Enlarge/Reduce are not available with Page Layout. IMPORTANT • Make sure the paper size is set to Letter or • You cannot use the Enlarge/Reduce setting with the N in 1 and Poster features. •...
  • Page 114: Sorting Copies Using The Adf

    Chapter 12 Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 321, 321, 321, and so on. Press (Copy). Load your document. Enter the number of copies you want. Press d or c to display Stack/Sort. Press Stack/Sort.
  • Page 115: Ink Save Mode

    Enter the number of copies you want. Press d or c to display Paper Type. Press Paper Type. Press Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. If you do not want to change additional settings, press Black Start or Color Start.
  • Page 116: Book Copy

    Chapter 12 Press d or c to display Paper Size. Press Paper Size. Press Letter, Legal, A4, A5 or 4"x6". If you do not want to change additional settings, press Black Start or Color Start. Book Copy Book copy corrects dark borders and skew when copying from the scanner glass.
  • Page 117: Setting Your Favorites

    Do one of the following: If you want to use a document as the watermark, press Scan. Place the document that you want to use for the watermark on the scanner glass and press Black Start or Color Start. The scanned data will be displayed on the LCD.
  • Page 118: Out Of Memory' Message

    Chapter 12 Retrieving your favorite setting When you are ready to use one of your favorite set of settings, you can recall it. Press (Copy). Press Favorite. Press the favorite setting you want to retrieve. Rename your favorite setting After you stored your favorite setting, you can rename it.
  • Page 119: Section Iv Direct Printing

    Section IV Direct Printing PhotoCapture Center a memory card or USB Flash memory drive Printing photos from a camera ® : Printing photos from...
  • Page 120: Usb Flash Memory Drive

    ® ® Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: CompactFlash Memory Stick™, Memory Stick PRO™, SD, SDHC, xD-Picture Card™ and USB Flash memory drives.
  • Page 121: Memory Cards, Usb Flash Memory Drive And Folder Structure

    PhotoCapture Center Adapters are not included with the machine. Contact a third party supplier for adapters. This product supports xD-Picture Card™ Type M / Type M / Type H (Large Capacity). IBM Microdrive™ is not compatible with the machine. ® CompactFlash Type II is not supported.
  • Page 122: Getting Started

    Chapter 13 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 1 USB Flash memory drive ® 2 CompactFlash 3 SD, SDHC 4 Memory Stick™, Memory Stick PRO™ 5 xD-Picture Card™ IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard.
  • Page 123: Entering Photocapture Mode

    PhotoCapture Center Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, the LCD displays the PhotoCapture options. The LCD shows: PhotoCapture View Enhance Photos Photos Press View Photos if you want to quickly view and print your photos. See View Photos on page 107.
  • Page 124: Print Index (Thumbnails)

    Press Paper Type. Choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press Paper Size. Choose the paper size you are using, Letter or A4. Press Color Start to print.
  • Page 125: Printing Photos

    PhotoCapture Center Printing Photos Before you can print an individual image, you have to know the image number. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Print the Index. (See Print Index (Thumbnails) on page 108.) Press Index Print.
  • Page 126 Chapter 13 Press the effect you wish to add. Press OK. Go to step h. Note • You have 7 ways to add effects to your photo. Auto Correct The machine decides the appropriate effect for your photo. Enhance Skin Best used for adjusting portrait photographs.
  • Page 127: Dpof Printing

    PhotoCapture Center DPOF printing DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, FUJIFILM Corporation, Panasonic Corporation and Sony Corporation) created this standard to make it easier to print images from a digital camera.
  • Page 128: Photocapture Center ® Print Settings

    Press a or b to display Paper Type. Press Paper Type. Press the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. If you do not want to change additional settings, press Press Color Start to print.
  • Page 129: Adjusting Brightness, Contrast And Color

    PhotoCapture Center Paper and print size Press Print Setting. Press a or b to display Paper Size. Press Paper Size. Press the paper size you are using, 4"x 6", 5"x 7", Letter or A4. Do one of the following: If you chose Letter or A4, go to step e.
  • Page 130 Chapter 13 Color Enhancement (True2Life You can turn on the color enhancement ® (True2Life ) feature to print more vivid images. Printing time will be slower. Press Print Setting. Press a or b to display True2Life. Press True2Life. Do one of the following: If you want to customize the White Balance, Sharpness or Color Density, press On, and then go to...
  • Page 131: Cropping

    PhotoCapture Center Cropping If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn the Borderless to Off.
  • Page 132: Setting Your Changes As The New Default

    Chapter 13 Setting your changes as the new default You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. Choose the print settings and options you want to store.
  • Page 133: How To Scan To A Memory Card Or Usb Flash Memory Drive

    PhotoCapture Center How to scan to a memory card or USB Flash memory drive You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.
  • Page 134: Auto Crop

    Chapter 13 Auto Crop You can scan multiple documents placed on the scanner glass. An individual document can be previewed on the LCD before you save it. When you choose Auto Crop, the machine will scan each document and create separate files.
  • Page 135: How To Set A New Default

    USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com. This message will also appear if you connect a broken device to the USB direct interface.
  • Page 136: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.
  • Page 137: Printing Images

    Settings Options Paper Size 4"×6" Paper Type Glossy Paper Layout Borderless: On Print Quality Fine Color Enhancement Print Date When your camera does not have any menu selections, these settings are also used. The names and availability of each setting depends on the specification of your camera.
  • Page 138: Dpof Printing

    Chapter 14 DPOF printing DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, FUJIFILM Corporation, Panasonic Corporation and Sony Corporation) created this standard to make it easier to print images from a digital camera.
  • Page 139: Printing Images

    Printing Images Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera. Make sure that your camera is turned off. Connect your camera to the USB direct interface (1) on the machine using the USB cable.
  • Page 140 Chapter 14...
  • Page 141 Section V Software Software and Network features...
  • Page 142: Software And Network Features

    Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.
  • Page 143 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...
  • Page 144: Safety And Legal

    • Disruption of power can wipe out information in the machine's memory. • Avoid interference sources, such as speakers or the base units of non-Brother cordless telephones. • DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage...
  • Page 145: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. Note If there are faxes in the machine's memory, you need to print them or save them before you unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, see Printing a fax from the memory on page 57.
  • Page 146 If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack.
  • Page 147 DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire. To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: •...
  • Page 148 CAUTION DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury.
  • Page 149 Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or Jam Clear Cover.
  • Page 150: Important Safety Instructions

    Brother Authorized Service Center, please call the following: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: If liquid has been spilled into the product.
  • Page 151: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only.)

    13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 14 To reduce the risk of fire, electric shock and injury to people, note the following: DO NOT use this product near appliances that use water, a swimming pool, or in a wet basement.
  • Page 152 If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)
  • Page 153: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003.
  • Page 154: Lan Connection

    International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency. ® Qualification Statement ®...
  • Page 155: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.
  • Page 156: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
  • Page 157: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 158 Make sure that your ink cartridges are fresh. The following may cause ink to clog: The expiration date written on the cartridge package has passed. (Genuine Brother Innobella™ Ink cartridges stay usable for up to two years if kept in their original packaging.) The ink cartridge has been in your machine for over six months.
  • Page 159: Printing Received Faxes

    Use at least 24 bit color data with the True2Life When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 160: Receiving Faxes

    If your Brother machine is on a line with the Distinctive Ring subscriber service, please see Distinctive Ring on page 63. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 161 If you are using a telephone answering machine (Manual mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD (telephone answering device) on page 66.) Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s LINE jack.
  • Page 162 For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 163: Copying Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 164: Photocapture Center ® Difficulties

    ® PhotoCapture Center Difficulties Difficulty Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Part of my photo is missing. Network Difficulties Difficulty Cannot print over the network. Suggestions ® Have you installed the Windows 2000 update? If not, do the following: 1) Unplug the USB cable.
  • Page 165: Touchscreen Difficulties

    XP SP2 and Windows Vista Software User’s Guide on the CD-ROM. ® For Windows XP SP1 user’s, please visit the Brother Solutions Center: (http://solutions.brother.com) <Macintosh users> Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in ControlCenter2.
  • Page 166: Dial Tone

    Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Dial Tone. Press Dial Tone. Press Detection or No Detection. Press Stop/Exit.
  • Page 167: Error And Maintenance Messages

    You can correct most errors and clear routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 168: Cannot Detect

    Action Take out the new ink cartridge and re-install it slowly until it clicks. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. Take out the new ink cartridge and re- install it slowly until it clicks.
  • Page 169: Ink Low

    Error Message Cause The proportions of your photo are Image Too Long. irregular so effects could not be added. The size of your photo is too small Image Too Small. to trim. One or more of the ink cartridges Ink low are near the end of their life.
  • Page 170: Not Registered

    Error Message Cause The Photo Bypass Tray is in the No Paper Fed Photo printing position. The machine is out of paper or paper is not properly loaded in the paper tray. The paper is jammed in the machine. The Jam Clear Cover is not closed properly.
  • Page 171 Error Message Cause Paper is jammed in the machine. Paper Jam The Touchscreen was pressed Touchscreen before the power on initialization initialization was completed. failed The machine has a mechanical Unable to Clean XX problem. Unable to Init. XX —OR— Unable to Print XX A foreign object such as a paper Unable to Scan XX...
  • Page 172: Unable To Clean

    & turn machine off & then on Action The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.)
  • Page 173: B Troubleshooting And Routine Maintenance

    Please Disconnect supported has been connected to USB Device. the USB direct interface. For more information, visit us at http://solutions.brother.com. Paper is not the correct size. Wrong Paper Size Error animation Error animations display step-by-step instructions when paper gets jammed. You...
  • Page 174 Transferring faxes to another fax machine If you have not set up your Station ID, you cannot enter fax transfer mode. (See Set your station ID in the Quick Setup Guide.) Press Stop/Exit to interrupt the error temporarily. Press MENU. Press a or b to display Service.
  • Page 175: Document Jam

    Document jam Documents can jam in the ADF unit if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed.
  • Page 176: Printer Jam Or Paper Jam

    Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine. If the paper support flap is open, close it, and then pull the paper tray completely out of the machine. Pull out the jammed paper (1) and press Stop/Exit.
  • Page 177 Lift the scanner cover (1) from the front side of the machine until it locks securely in the open position. Make sure that there is no jammed paper left inside the machine. IMPORTANT • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
  • Page 178: Routine Maintenance

    IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.
  • Page 179 Turn the green knob on the protective yellow cap clockwise until it clicks to release the vacuum seal, then remove the cap (1). Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. Gently push in the ink cartridge until it clicks, and then close the ink cartridge cover.
  • Page 180: Cleaning The Outside Of The Machine

    IMPORTANT • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge. •...
  • Page 181: Cleaning The Scanner

    Pull the paper tray (1) completely out of the machine. Wipe the outside of the machine with a dry lint-free soft cloth to remove dust. Lift the output paper tray cover and remove anything that is stuck inside the paper tray. Wipe the paper tray with a dry lint-free soft cloth to remove dust.
  • Page 182: Cleaning The Machine's Printer Platen

    Cleaning the machine’s printer platen CAUTION Be sure to unplug the machine from the AC power outlet before cleaning the printer platen (1) to avoid an electrical shock. Lift the scanner cover until it locks securely in the open position. Clean the machine’s printer platen (1) and the area around it, wiping off any scattered ink with a soft, dry lint-free...
  • Page 183: Cleaning The Print Head

    Genuine Brother Innobella™ replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service. (See Brother numbers on page i.) Troubleshooting and Routine Maintenance...
  • Page 184: Checking The Print Alignment

    If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) IMPORTANT DO NOT touch the print head. Touching...
  • Page 185: Checking The Ink Volume

    Checking the ink volume Although an ink volume icon appears on the LCD, you can use the ink menu to see a large graph showing the ink that is left in each cartridge. Press Press Ink Volume. The LCD shows the ink volume. Press Stop/Exit.
  • Page 186: Machine Information

    Align the recessed arrows on the cradle with those on the machine, and then slide the cradle toward the front of the machine until it clicks into place. Connect the curled handset cord to the machine. Machine Information Checking the serial number You can see the machine’s serial number on the LCD.
  • Page 187: How To Reset The Machine

    3 All Settings You can reset all the machine settings back to the settings that were set at the factory. Brother strongly recommends you use this operation when you dispose of the machine. Note Unplug the interface cable before you choose Network or All Settings.
  • Page 188 IMPORTANT • Make sure that the plastic tabs on both sides of the green protective part (1) have securely clicked into place (2). • If you are not able to find the green protective part, DO NOT remove the ink cartridges before shipping.
  • Page 189 Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.
  • Page 190: Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...
  • Page 191: Menu Table

    The factory settings are shown in Bold with an asterisk. Level3 Options — 0 Sec 30 Secs 1 Min 2 Mins* 5 Mins — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal 4"x6" Ring Med* High Beeper Low*...
  • Page 192 Level1 Level2 General Setup Volume (Continued) (Continued) Auto Daylight LCD Settings Sleep Mode Setup Receive The factory settings are shown in Bold with an asterisk. Level3 Options On (Permanent/ Volume Amplify Temporary) Off* — Off* Backlight Light* Dark Dim Timer 10 Secs 20 Secs 30 Secs*...
  • Page 193 Level1 Level2 Setup Receive (Continued) (Continued) The factory settings are shown in Bold with an asterisk. Level3 Options F/T Ring Time 20 Secs* 30 Secs 40 Secs 70 Secs Easy Receive Semi Remote Codes (l51, #51) Auto Reduction Memory Receive Off* Fax Forward Paging...
  • Page 194 Level1 Level2 Report Setting (Continued) Print Fax Remote Access Remaining Jobs Setup Msg Ctr Miscellaneous The factory settings are shown in Bold with an asterisk. Level3 Options Transmission On+Image Off* Off+Image Journal Period Every 50 Faxes* Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days...
  • Page 195: Network Menu

    Network menu Level1 Level2 Network Wired LAN See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server APIPA Menu and Features...
  • Page 196 Level1 Level2 Network Wired LAN (Continued) (Continued) WLAN See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 — Ethernet — MAC Address TCP/IP BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server...
  • Page 197 Level1 Level2 Network WLAN (Continued) (Continued) Network I/F Network Reset See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP APIPA (Continued) — Setup Wizard — SES/WPS/AOSS WPS w/PIN Code — WLAN Status Status Signal...
  • Page 198 MENU ( ) (continued) MENU Level1 Level2 Print Reports Transmission Help List Quick Dial Fax Journal User Settings Network Config Caller ID hist. Machine Info. Serial No. Initial Setup Receive Mode Date&Time Station ID Tone/Pulse (Canada only) Dial Tone Compatibility The factory settings are shown in Bold with an asterisk.
  • Page 199 Level1 Level2 Initial Setup Reset (Continued) Local Language (US only) Local Language (Canada only) The factory settings are shown in Bold with an asterisk. Level3 Options — Network — Speed Dial&Fax — All Settings — English* Spanish — English* French Menu and Features Descriptions Page...
  • Page 200 Fax ( Level1 Level2 — Record (Appears only when the handset is up or Speaker Phone is pressed.) Volume Speaker (Appears only when the handset is up or Speaker Phone is pressed.) Handset Volume Amplify — Fax Resolution — Contrast Broadcasting Add Number (Does not appear...
  • Page 201 Level1 Level2 — Polled TX — Polling RX — Overseas Mode — Glass ScanSize Set New Default — — Factory Reset Call History Outgoing Call Caller ID hist. Send a fax Speed Dial More (Press a Speed Dial number) The factory settings are shown in Bold with an asterisk. Level3 Options —...
  • Page 202 Scan ( Level1 Option1 — Scan to E-mail — Scan to Image — Scan to OCR — Scan to File Scan to Media Quality (when a memory card or USB Flash memory drive is inserted) File Type File Name Auto Crop Set New Default —...
  • Page 203 93% A4 i LTR 83% LGL i A4 78% LGL i LTR 46% LTR i 4"x6" — — — — — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal 4"x6" Menu and Features Descriptions Page Choose the Copy resolution for the next copy.
  • Page 204 Level1 Level2 — Brightness — Contrast — Ink Save Mode — Stack/Sort — Page Layout Book Copy On(Preview) Off* Watermark Copy Use Watermark Edit Template Use Image Favorite Store Settings Rename The factory settings are shown in Bold with an asterisk. Level3 Options —...
  • Page 205 Watermark Copy Settings Option1 Option2 — Edit Template — — — — — The factory settings are shown in Bold with an asterisk. Option3 Option4 Text CONFIDENTIAL* DRAFT COPY Position Pattern Size Small Medium* Large Angle -90° -45°* 0° +45° +90°...
  • Page 206 Option1 Option2 Use Image Scan (Set page and press start) Media The factory settings are shown in Bold with an asterisk. Option3 Option4 Transparency Position Pattern Size Small Medium* Large Angle -90° -45°* 0° +45° +90° Transparency Descriptions Page Places a logo or text into your document as a Watermark using a scanned image.
  • Page 207 PhotoCapture ( Level1 Level2 View Photos (Slide Show) (Print All) Enhance Photos Enhance Trim Index Print Index Sheet Print Photos The factory settings are shown in Bold with an asterisk. Level3 Options See the print settings in the following table. Auto Correct See the print settings in the...
  • Page 208: Print Settings

    Print Settings Option1 Option2 Print Quality Normal (Does not appear Photo* for DPOF printing.) Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* Paper Size 4"x 6"* 5"x 7" Letter Brightness Dark Light (Does not appear when Enhance Photos is chosen.)
  • Page 209 Option1 Option2 True2Life (Does not appear Off* when Enhance Photos is chosen.) Cropping Borderless Print Date (Does not appear Off* when DPOF Print is chosen.) — Set New Default — Factory Reset The factory settings are shown in Bold with an asterisk. Option3 Option4 White Balance...
  • Page 210: Speed Dial

    Speed Dial ( S p e e d D i a l S p e e d D i a l Level1 Level2 Speed Dial More (Press a Speed Dial number) The factory settings are shown in Bold with an asterisk. Call History ( C a l l H i s t o r y C a l l H i s t o r y...
  • Page 211: Entering Text

    Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to six letters are assigned to each button on the LCD. By pressing the correct button repeatedly, you can access the character you want. Inserting spaces To enter a space, press to choose special characters, then press the space button...
  • Page 212: D Specifications

    Specifications General Printer Type Print Method Memory Capacity LCD (liquid crystal display) Touchscreen 5 in. (120.7 mm) Color LCD Power Source Power Consumption Dimensions Weight Noise Temperature Humidity Measured diagonally Inkjet Piezo with 94 × 1 nozzle Black: Piezo with 94 × 3 nozzles Color: 48 MB Touchscreen active area: 4.95 in.
  • Page 213 ADF (automatic document feeder) For best results we recommend: Up to 15 pages Temperature: 68 °F - 86 °F (20 °C - 30 °C) Humidity: 50% - 70% Paper: 20 lb (80 g/m ) A4 or Letter size Specifications...
  • Page 214: Print Media

    Print media Paper Input Paper Output For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray cover immediately after they exit the machine to avoid smudging. Use only transparencies recommended for inkjet printing. See Paper type and size for each operation on page 19. Paper Tray Paper Type: Plain Paper, Inkjet Paper (coated paper),...
  • Page 215: Fax

    Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 33600 bps Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Length: 5.8 in. to 14 in. (148 mm to 355.6 mm) Scanner Glass Width: Max.
  • Page 216 Up to 480 Black & White only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
  • Page 217: Message Center

    Message Center Message Center ICM Recording Time Toll Saver Recording Conversation OGM Recording Time Max. 29 minutes / Max. 99 messages (Max.180 secs / 1 message) 20 secs Specifications...
  • Page 218: Copy

    Copy Color/Black Document Size Multiple Copies Enlarge/Reduce Resolution Ink Save Mode Yes/Yes ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Length: 5.8 in. to 14 in. (148 mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max.
  • Page 219: Photocapture Center

    PhotoCapture Center Compatible Media Resolution File Extension (Media Format) (Image Format) Color Enhancement Photo Enhance Number of Files Folder Borderless Memory cards, adapters and USB Flash memory drive are not included. 16 MB to 2 GB 4 GB to 16 GB xD-Picture Card™...
  • Page 220 USB 2.0 Standard USB Mass Storage standard from 16 MB to 32 GB Support format: FAT12/FAT16/FAT32 Progressive JPEG format is not supported. See Paper type and size for each operation on page 19.
  • Page 221: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information. USB direct interface Specifications...
  • Page 222: Scanner

    Resolution Document Size Scanning Width Gray Scale Auto Crop For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. ® Windows XP in this User’s Guide includes Windows XP Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows to 19200 ×...
  • Page 223: Printer

    Ink Save Mode Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. When the Borderless feature is set to On. See Paper type and size for each operation on page 19.
  • Page 224: Interfaces

    Interfaces Use a USB 2.0 interface cable that is no longer than 6 feet (2 m). Use an Ethernet UTP cable category 5 or greater. Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode.
  • Page 225: Computer Requirements

    ® Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 × 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 × 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only. PaperPort™ 11SE supports Microsoft ®...
  • Page 226: Consumable Items

    For more information about the replacement consumables, visit us at www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 227: Network (Lan)

    AOSS™ See the Computer Requirements chart on page 209. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. Print only via network. For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com.
  • Page 228: Wireless One-Push Configuration

    Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup (PBC or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings.
  • Page 229: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
  • Page 230 A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
  • Page 231 Menu mode Programming mode for changing your machine's settings. OCR (optical character recognition) The bundled ScanSoft™ PaperPort™ 11SE with OCR or Presto! PageManager software application converts an image of text to text you can edit. Output Paper Reception Receives faxes into the machine's memory when the machine is out of paper.
  • Page 232 Speed Dial A pre-programmed number for easy dialing. You must press Speed Dial, the two digit code, and Black Start or Color Start to start the dialing process. Standard resolution 203 × 97 dpi. It is used for regular size text and quickest transmission.
  • Page 233: Index

    ... 95 single ... 94 sort (ADF only) ... 98 using ADF ... 21 using scanner glass ... 21 Cordless telephone (non-Brother) ... 71 Custom Ringing ... 63 Custom telephone features on a single line ... 146 Data Ident-A-Call ... 63 Dialing a pause ...
  • Page 234 Easy Receive ...48 Envelopes ... 12 Error messages on LCD ...151 B&W Print Only ...151 Cannot Detect ...152 Cannot Print ...152 Comm. Error ...152 Ink Low ...153 No Cartridge ...153 No Paper Fed ...154 Not Registered ... 73 Out of Memory ...154 while scanning a document ...102 Unable to Clean ...155 Unable to Init.
  • Page 235 Gray scale ... 199 Groups for Broadcasting ...78 Handset installation ...169 Help LCD messages ...174 using Mode and menu keys ...174 Menu Table ... 174 Ident-A-Call ...63 Ident-A-Ring ...63 Ink cartridges checking ink volume ...169 ink dot counter ...162 replacing ...162 Ink Save Mode ...99 Innobella™...
  • Page 236 Packing and shipping the machine ...171 Paging ...49 Paper ... 17 capacity ...20 loading ...10 loading envelopes and postcards ...12 loading photo paper ...14 printable area ...16 size ...24 size of document ...21 type ... 19 PaperPort™ 11SE with OCR See Software User's Guide on the CD-ROM and Help in the PaperPort™...
  • Page 237 Speed Dial changing ... 77 setting up by 2-digit location ...75 setting up from Caller ID history ...76 setting up from outgoing calls ...76 using ...73 Receive Mode External TAD ...44 Fax Only ...44 Fax/Tel ...44 Manual ...44 Redial ...73 Reducing copies ...96 incoming faxes ...56...
  • Page 238 Troubleshooting ...141 checking ink volume ...169 document jam ...159 error messages on LCD ...151 if you are having difficulty copying ...147 incoming calls ...146 Network ...148 phone line or connections ...144 ® PhotoCapture Center ...148 printing ...141 printing received faxes ...143 receiving faxes ...144 scanning ...147 software ...147...
  • Page 239 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 240 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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