Warranty - Behringer Eurodesk SX3242FX User Manual

8.

Warranty

§ 1 Other warranty rights and national law
1. This warranty does not exclude or limit the buyer's statutory rights pro-
vided by national law, in particular, any such rights against the seller that
arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable unless they
constitute an infringement of national warranty law.
§ 2 Online registration
Please do remember to register your new BEHRINGER equipment right
after your purchase by visiting http://www.behringer.com and kindly read
the terms and conditions of our warranty carefully. Registering your pur-
chase and equipment with us helps us process your repair claims quicker
and more efficiently.
Thank you for your cooperation!
§ 3 Warranty
1. BEHRINGER (BEHRINGER International GmbH including all
BEHRINGER subsidiaries, except BEHRINGER Japan) warrants the me-
chanical and electronic components of this product to be free of defects in
material and workmanship for a period of one (1) year* from the original date
of purchase, in accordance with the warranty regulations described below.
If the product shows any defects within the specified warranty period that
are not excluded from this warranty as described under § 5, BEHRINGER
shall, at its discretion, either replace the product by providing a new or
reconditioned product or repair the product using suitable new or recon-
ditioned parts. In the case that other parts are used which constitute an
improvement, BEHRINGER may, at its discretion, charge the customer for
the additional cost of these parts. In case BEHRINGER decides to replace
the product, this warranty shall apply to the replacement product for the
remaining initial warranty period, i.e one year* from the date of purchase
of the initial product.
2. If the warranty claim proves to be justified, the product will be returned
to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly
excluded.
§ 4 Return authorization number
1. To obtain warranty service, the buyer (or his authorized dealer) must call
BEHRINGER during normal business hours BEFORE returning the product.
All inquiries must be accompanied by a description of the problem. The
buyer or his authorized dealer will receive a return authorization number.
2. Subsequently, the product must be returned in its original shipping carton,
together with the return authorization number. The return shipment address
will be indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 5 Warranty regulations
1. Warranty services will be furnished only if the product is accompanied
by a copy of the original retail dealer's invoice. Any product deemed
Technical specifications and appearance are subject to change without notice. The information contained herein is correct at the time of printing. All trademarks (except BEHRINGER,
the BEHRINGER logo, JUST LISTEN and EURODESK) mentioned belong to their respective owners, and such use neither constitutes a claim of the trademarks by BEHRINGER
nor affiliation of the trademark owners with BEHRINGER. BEHRINGER accepts no liability for any loss which may be suffered by any person who relies either wholly or in part
upon any description, photograph or statement contained herein. Colors and specifications may vary slightly from product. Our products are sold through authorized dealers only.
Distributors and dealers are not agents of BEHRINGER and have absolutely no authority to bind BEHRINGER by any express or implied undertaking or representation. This
manual is copyrighted. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of
any kind, for any purpose, without the express written permission of BEHRINGER International GmbH.
ALL RIGHTS RESERVED. © 2008 BEHRINGER International GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Muenchheide II, Germany.
EURODESK SX3242FX/SX2442FX
eligible for repair or replacement under the terms of this warranty will be
repaired or replaced.
2. If the product needs to be modified or adapted in order to comply with
applicable technical or safety standards on a national or local level, in any
country which is not the country for which the product was originally devel-
oped and manufactured, this modification/adaptation shall not be considered
a defect in materials or workmanship. The warranty does not cover any such
modification/adaptation, irrespective of whether it was carried out properly
or not. Under the terms of this warranty, BEHRINGER shall not be held
responsible for any cost resulting from such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly excluded
from this warranty, in particular, if caused by improper handling of the product
by the user. This also applies to defects caused by normal wear and tear,
in particular, of faders, crossfaders, potentiometers, keys/buttons, tubes,
guitar strings, illuminants and similar parts.
4. Damage/defects caused by the following conditions are not covered
by this warranty:
= improper handling, neglect or failure to operate the unit in compli-
ance with the instructions given in BEHRINGER user or service
manuals.
= connection or operation of the unit in any way that does not comply
with the technical or safety regulations applicable in the country
where the product is used.
damage/defects caused by force majeure or any other condition
=
that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized personnel
(user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the defect in
question is not covered by the warranty,
7. Products which do not meet the terms of this warranty will be repaired
exclusively at the buyer's expense. BEHRINGER will inform the buyer of
any such circumstance. If the buyer fails to submit a written repair order
within 6 weeks after notification, BEHRINGER will return the unit. Costs for
freight and packing will be invoiced separately C.O.D. When the buyer has
sent in a written repair order such costs will also be invoiced separately.
This warranty is extended exclusively to the original buyer (customer of retail
dealer) and is not transferable to anyone who may subsequently purchase
this product. No other person (retail dealer, etc.) shall be entitled to give
any warranty promise on behalf of BEHRINGER.
Failure of BEHRINGER to provide proper warranty service shall not entitle
the buyer to claim (consequential) damages. In no event shall the liability
of BEHRINGER exceed the invoiced value of the product. * Customers
in the European Union please contact BEHRINGER Germany Support for
further details.
Tel. +49 2154 9206 0, Fax +49 2154 9206 4903
Warranty
§ 6 Warranty transferability
§ 7 Claim for damages
17