AT&T Definity 8102 User Manual
AT&T Definity 8102 User Manual

AT&T Definity 8102 User Manual

Definity communications system generic 2 and system 85
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AT&T
DEFINITY
and System 85
8102 and 8110 Telephone
User's Guide
®
Communications
System Generic 2

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Summary of Contents for AT&T Definity 8102

  • Page 1 AT&T DEFINITY and System 85 8102 and 8110 Telephone User's Guide ® Communications System Generic 2...
  • Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues.
  • Page 3: Your 8102 And 8110 Telephones

    Your 8102 and 8110 Telephones The 8102 and 8110 telephones are similar in appearance; however, the 8110 telephone has an added built-in speakerphone. (If you have an 8110 telephone, you may also be able to use the Auto Answer feature.) Both telephones are designed to help you use the many features the the AT&T DEFINITY®...
  • Page 4 Figure 2. 8102 Telephone, Side and Bottom Views Figure 3. 8110 Telephone, Top View...
  • Page 5 Figure 4. 8110 Telephone, Side and Bottom Views Starting with the handset on the TOP VIEW and continuing clockwise Handset Data jack Adjunct (equipment) jack (on the 8102 only) Auxiliary power jack (on the 8110 only) on long loops where there is limited the line.
  • Page 6 Hold button Redial button Auto Answer button (on the 8110 only) Mute button (on the 8110 only) Message light Dial pad Speaker button (on the 8110 only) Flash button Program button The SIDE VIEW shows the following features Tone Selector (HI or Tone Selector (FAST or SLOW) Ringer Volume control...
  • Page 7: A Quick Look At The Features

    A Quick Look at the Features The following lists voice features and briefly explains what each one does and how you might want to use it. The features in this guide have been divided into 2 categories: Those telephone features that you can use immediately no matter Phone Features which communications system your telephone is connected to.
  • Page 8: Switch Features

    Switch Features Allows you to store selected telephone numbers as 3 or Abbreviated Dialing (AD) fewer digits for quick and easy dialing. Each number can be a complete or partial telephone number, an extension number, or a trunk or feature code. There are 3 possible type of lists —...
  • Page 9 Automatically redials the last number you dialed, either an Last Number Dialed extension or an outside number. Available with DEFINITY® Generic 2 and System 85 R2V4 and some R3V3 systems. Check with your System Manager to see if the feature is available in your system.
  • Page 10: How To Use The Features

    How to Use the Features Many features are available for use with your 8102 and 8110 telephones. The procedures which follow give short, step-by-step instructions for using each feature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your telephone, keep in mind the following general rules.
  • Page 11: Answering And Placing A Call

    The following features can be used no matter which communications system your 8102 or 8110 telephone is connected to. Remember that you can use the Speakerphone and Mute features only if you are using an 8110 telephone. Some 8110 users will also be able to use the Auto Answer feature.
  • Page 12: Auto Answer (For 8110 Users)

    Auto Answer (for 8110 Users) To have your telephone automatically answer a call Note: For this feature to operate properly on your switch, your line must be administered as "data restricted." Also, for your information, the Auto Answer button is removable and can be replaced by a flat cap (packed in the box with...
  • Page 13 H o l d Note: If you want to place or answer another call or activate another feature while you have a call on hold, you can use the Switch Feature, Hold (with Second Dial Tone). For directions on using this feature, see "Hold (with Second Dial Tone)" under the sections, Switch Features.
  • Page 14: Mute (For 8110 Users)

    Mute (for 8110 Users) To prevent the other party from hearing you (to mute microphone) To resume talking to the other party (to turn on speakerphone microphone, or handset again) Programmable Dialing Buttons The 12 programmable dialing buttons are provided for one-touch dialing of frequently dialed telephone numbers.
  • Page 15 To insert the button designation card on your telephone To program any of the 12 programmable dialing buttons (while on-hook) If you are using a new telephone, remove the button designation card from the box in which the telephone was shipped In the blank space next to the appropriate Programmable Dialing button, write or type the name or telephone number that you want to store there...
  • Page 16 To dial a number with a programmable dialing button To erase a number stored on a programmable dialing button Redial (With Auto-Pause) To automatically redial the last number you dialed (from the-dial pad) To program an automatic pause for redialed numbers 3 Press the appropriate access code and number of pauses 1 Pick up handset if you are using an 8110 telephone, you can press...
  • Page 17 4 Press [ EXAMPLE In the following example, there are 3 different access code/pause combinations. For example, if you need 2 pauses inserted between the access code, such as "9," and the remainder of the telephone number you are dialing, you would press ] twice.
  • Page 18: Speakerphone (For 8110 Users)

    To erase all stored access codes Speakerphone (for 8110 Users) To place/answer a call without lifting the handset, or to use speakerphone with any feature To prevent party from hearing you (to mute microphone) Press [ P R O G R A M Press [ ] twice REDIAL...
  • Page 19 To resume talking to other party (to turn on speakerphone handset microphone, or again) To change from speakerphone to handset To change from handset to speakerphone 1 Press [ MUTE Red light next to [ MUTE 2 Resume conversation with other party 1 Lift handset and talk Red light next to [...
  • Page 20: Abbreviated Dialing (Ad)

    Since your 8102 or 8110 telephone is connected to a DEFINITY Generic 2 or System 85 communications system, you may be able to use any of the following features. Check with your System Manager to see which of these features have been assigned to your telephone.
  • Page 21: Automatic Callback

    To place a call using a personal, group, or system list Automatic Callback To automatically place another call to an extension that is frequently busy 6 Press [ Number is stored Repeat steps 3 through 6 if you want to program additional items on the same list 7 Hang up to end programming If you want to continue programming begin again at...
  • Page 22 1 Dial Automatic Callback cancel code (while off-hook) To cancel Automatic Callback Call Forwarding — Busy/Don't Answer To activate Call Forwarding — Busy/Don't Answer To cancel Call Forwarding — Busy/Don’t Answer 1 Dial Call Forwarding — Busy/Don’t Answer code (while off-hook) Dial extension where calls will be sent Note: If you hear intercept tone, you are attempting to forward your calls to a restricted telephone, a telephone...
  • Page 23: Call Forwarding - Follow Me

    Call Forwarding — Follow Me To temporarily redirect all calls to an extension or outside number of your choice To cancel Call Forwarding — Follow Call Park To park a call (for retrieval at any extension) Dial Call Forwarding — Follow Me code (while off- hook) Dial extension or number where calls will be sent Note: You may hear a half ring for each call forwarded...
  • Page 24: Call Pickup

    To retrieve parked call from any extension Call Pickup To answer a call to a member of your pickup group when your voice terminal is idle To answer a call to your pickup group while on another call To return to a held call 1 Dial Call Park answer-back code 2 Dial channel number where call was parked against Note: If you receive intercept tone, parked call has...
  • Page 25: Call Waiting

    Call Waiting To answer a call waiting tone To answer a call waiting tone, putting present call on hold To return to held call Conference To add a third party to a call To drop a third party 1 Complete present call and hang up Receive ringing from waiting call (1—internal, 2—...
  • Page 26: Hold (With Second Dial Tone)

    Hold (with Second Dial Tone) To put a call on soft hol d 1 Hang up, receive 3-burst priority ring, and lift handset To return to a held call To put a call on hold and place call 2 To put call 2 on hold and return to call 1 1 Press [ FLASH...
  • Page 27: Last Number Dialed

    Last Number Dialed To automatically redial the last number you dialed (extension outside number, or trunk/feature code) Leave Word Calling (LWC) To leave a message after dialing an extension (when call is not answered, you hear a coverage or busy tone, or you have been put on hold) To leave a message...
  • Page 28: Priority Calling

    To cancel a Leave word calling message (you cannot cancel messages for an AUDIX Subscriber) Priority Calling To place a priority call (3-burst ring) Dial Leave Word Calling cancel code (while off-hook) Dial extension Message is deleted Note: If reorder tone is heard, message is not deleted; try again.
  • Page 29 Send All Calls To send all incoming calls (except priority, intercom and personal office calls) immediately to an assigned extension, AUDIX or message center for coverage To cancel Send All Calls Transfer To send present call to another extension or outside number 1 Dial Send All Calls code Note: You may hear a half ring as each call is sent to...
  • Page 30: Tones And Their Meanings

    Tones and Their Meanings Ringing tones are produced by an incoming call. Feedback tones are those that you hear through the handset (receiver) or the speaker, if you have one. Ringing Tones 1 ring — A call from another extension. 2 rings —...
  • Page 31: Key Words To Know

    Key Words to Know See feature code. access code To begin or turn on the operation of a feature. activate The person who handles incoming and ourgoing calls at the main attendant telephone console. Audio Information Exchange, an optimal voice mail and message service AUDIX that provides coverage for calls to you by recording callers' messages and reporting Leave Word Calling messages.
  • Page 32 Those telephone features that you can use immediately no matter phone features which communications system your telephone is connected to. A group of telephone users who can answer calls for each other pickup group through the Call Pickup feature. Group members are determined by the System Manager and are usually located in the same work area or perform similar job functions.
  • Page 33: Quick-Reference Lists

    Quick-Reference Lists Feature ABBREVIATED DIALING Personal Group System Program AUTOMATIC CALLBACK Cancel CALL FORWARDING — BUSY/DON'T ANSWER Cancel CALL FORWARDING — FOLLOW ME Cancel Feature Codes Code LAST NUMBER DIALED LEAVE WORD CALLING PRIORITY CALLING Feature Code CALL PARK Answer Back CALL PICKUP CALL WAITING HOLD...

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Definity 8110Definity 8110

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